STOR03 How to integrate TSM 6.x Monitoring & Reporting into the real ITM world Christian Michaelski ACT IT-Consulting & Services AG Agenda Overview TSM 6.x Monitoring & Reporting Deep Dive Integration of TSM 6.x Agent into IBM Tivoli Monitoring COPYRIGHT ACT © 2010 OVERVIEW TSM 6.X MONITORING & REPORTING COPYRIGHT ACT © 2010 Enterprise Monitoring Enterprise monitoring is all about observing resources that are crucial for your daily business operations. Use IBM Tivoli Monitoring to: View availability and performance data that provides insight into the components, applications, and services in your enterprise Be notified of incidents that require attention Diagnose problems Enterprise monitoring data can be available as: Incidents, displayed as situation events, which indicate potential problems that require attention Real-time statistics about a particular resource or application Historical statistics to provide insight into the long-term behavior of components COPYRIGHT ACT © 2010 ITM Positioning TSM 6.1 Monitoring & Reporting is a monitoring solution based on IBM Tivoli Monitoring 6.2 FixPack 1. TSM 6.2 Monitoring & Reporting is a monitoring solution based on IBM Tivoli Monitoring 6.2.1. IBM Tivoli Monitoring 6.2x is a systems monitoring solution. It allows you to monitor a variety of resources, including distributed systems, mainframe systems, databases, and applications. Many other IBM offerings have an option to interact with IBM Tivoli Monitoring like Tivoli Storage Manager. COPYRIGHT ACT © 2010 Architecture and Components ITM follows a client-server architecture. The Tivoli Monitoring infrastructure includes all components needed in an enterprise monitoring solution. Those components are called Tivoli Monitoring Services (TMS). They include: TEP (Tivoli Enterprise Portal) TEPS (Tivoli Enterprise Portal Server) TEMS (Tivoli Enterprise Monitoring Server) TEMA (Tivoli Enterprise Monitoring Agent) TEP COPYRIGHT ACT © 2010 TEPS Hub TEMS Remote TEMS TEMA Tivoli Enterprise Monitoring Agents TEMA The data collectors, which gather data from one or more systems that are critical for your business. Each collected parameter is called an attribute. These are grouped in attribute groups to simplify managing the large amount of data collected by some agents. COPYRIGHT ACT © 2010 Tivoli Enterprise Monitoring Server Hub TEMS Remote TEMS Each enterprise monitoring solution must contain one Hub TEMS. It can include multiple remote Tivoli Enterprise Monitoring Servers, which are used to scale large installations. Stores the definitions for conditions, called situations, that indicate a problem with a particular resource. Controls the security (user authentication) for your monitoring solution. Can store historical data temporarily. COPYRIGHT ACT © 2010 Tivoli Enterprise Portal Server TEPS Functions as a repository for all user data, defining what a user can access and how the data is displayed Connects to a hub TEMS and can be accessed by the TEP clients Controls access to data and TEP functions by user ID Stores data in a Microsoft SQL Server or IBM DB2 UDB COPYRIGHT ACT © 2010 TEP Client TEP Three TEP Client types: TEP Desktop Client TEP Browser Client TEP WebStart Client COPYRIGHT ACT © 2010 Tivoli Data Warehouse TEP TEPS Hub TEMS Remote TEMS Summarization & Pruning Agent Warehouse Proxy Agent Warehouse Database Server COPYRIGHT ACT © 2010 TEMA Tivoli Data Warehouse Solution Tivoli Data Warehouse database Warehouse Proxy agent Summarization and Pruning agent Source Agent or TEMS Short-term data 12 COPYRIGHT ACT © 2010 Warehouse Proxy agent Tivoli Data Warehouse Summarization and Pruning agent Tivoli Data Warehouse Database Row-based relational database DB2 UDB Oracle Microsoft SQL Server Tivoli Data Warehouse Detailed and summarized data within the same schema One warehouse database for multiple monitoring environments Data served to the Tivoli Enterprise Portal (TEP) on request Short-term and long-term data combined in single request - Less than 24-hour-old data from TEMA or TEMS - Greater than 24-hour-old data from Data Warehouse 13 COPYRIGHT ACT © 2010 Warehouse Proxy Agent Handles warehouse requests from all managed systems in the monitoring environment Creates detailed data tables and indexes as required Multiple Warehouse Proxy agents supported Must be connected to the hub TEMS Product code: hd Various operating systems supported Windows and several UNIX and Linux options; consult installation guide for details Warehouse Proxy Warehouse Proxy 14 COPYRIGHT ACT © 2010 Tivoli Data Warehouse Summarization and Pruning Agent Manages the data in the Tivoli Data Warehouse Summarizes according to the configuration for an attribute group Creates tables and indexes as required Prunes old data by configuration Must be connected to the hub TEMS and the TEPS One agent for one warehouse JDBC connection to warehouse database (regardless of operating system) Various operating systems supported Windows and several UNIX and Linux options; consult installation guide for details Summarization and Pruning Agent 15 COPYRIGHT ACT © 2010 Tivoli Data Warehouse Tivoli Data Warehouse Database Issues Dynamic table creation Tables, indexes, views Based on attribute groups and summarization levels selected No user control No schema provided Database growth Can exceed database or disk capacity Planning spreadsheet Backup and recovery Normal database administrator procedures Logs required for recovery 16 COPYRIGHT ACT © 2010 Historical Data Collection Process 17 Short-term data collection and storage Mapping attribute groups to table names Warehousing Summarization Pruning COPYRIGHT ACT © 2010 Tivoli Common Reporting TEP TEPS Hub TEMS Remote TEMS TEMA Tivoli Common Reporting Warehouse Database Server COPYRIGHT ACT © 2010 Report Library HTML Reports PDF Reports DEEP DIVE COPYRIGHT ACT © 2010 Product Architecture Reporting consists of the following components ITM (IBM Tivoli monitoring) - TEP (Tivoli Enterprise Portal) - TDW (Tivoli Data Warehouse) - TSM Reporting Agent TCR (Tivoli Common Reporting) ITM, along with the TSM reporting agent does the work of collecting data from TSM server(s) and sending that data to TDW for historical storage TEP is used to view near-live data from TSM TEP is used to configure historical data collection from TSM TCR accesses the TDW historical data and reports it in the TCR UI COPYRIGHT ACT © 2010 Product Technonogy IBM Tivoli Monitoring is both native and Java based technologies Tivoli Storage Manager Reporting Agent is JAVA based Tivoli Common Reporter is Web/ISC based COPYRIGHT ACT © 2010 Agent on TSM Server TSM TSM Server TSM Server TSM Activity Log ITM Agent Admin API TSM Historical Extraction Derby TSM/ITM Agent TSM Operational Database ITM ISC Reports COPYRIGHT ACT © 2010 TEP Client / Browser TCR Reporting engine ITM Server TEPS / TEMS WPA / S&P Warehouse DB/2 Agent on TSM Server TSM Monitoring and Reporting Agent installed on the TSM server Sends the queried data from the TSM server to the ITM server Install/Configurations steps Install TSM Monitoring and Reporting Agent on the TSM server Install IBM Tivoli Monitoring (ITM) on a different system Create (instance) and configure the instance to query data from the TSM server and send the data to the ITM server TEP, TEMS, TDW and DB2 will be run/manage from the ITM server COPYRIGHT ACT © 2010 Agent on ITM Server TSM Server ITM Server TSM Server TSM Server TSM Activity Log ISC Reports COPYRIGHT ACT © 2010 ITM Agent Admin API TSM Historical Extraction Derby TSM/ITM Agent TSM Operational Database TEP Client / Browser TCR Reporting engine ITM Server TEPS / TEMS WPA / S&P Warehouse DB/2 Agent on ITM Server TSM Monitoring and Reporting Agent installed on the ITM server Pulls the queried data from the TSM server Install/Configurations steps Install ITM - This will automatically install DB2, ITM and TSM Agent Create (instance) and configure the instance to query data from the selected TSM server COPYRIGHT ACT © 2010 Admin / Operator Console Admin Center (TCR Historical Reports) Can be installed on any system with network access and a web browser User can changes the data source to point to the system (ITM server) where the TDW (DB2) is installed Tivoli Enterprise Portal Client can be installed on every workstation To access ITM: - TEP Client - TEP Client Browser Mode - TEP Client Java WebStart COPYRIGHT ACT © 2010 Hints and tips Capacity issues: Large capacity TSM servers may encounter time-outs during certain queries. ClientMissedFiles = contains the most possible data NodeActivity = depending on the number of nodes and the number of operations done each day Equipment issues: The longer that historical data is collected, the more storage space will be needed on the reporting server As with most products, the more memory and disk capacity available, the better the reporting server will work COPYRIGHT ACT © 2010 Hints and tips Best Practices Install reporting on an independent server Install ONLY the TSM agent on a TSM server. Do not install any other reporting components on an existing or new TSM server installation. More than 10 TSM servers being monitored on a single ITM server may cause performance and storage space issues Sizing, Scalability and performance tuning Performance and memory-out issues may occur on large TSM servers monitored COPYRIGHT ACT © 2010 ITM Connectivity implemented for TSM Reporting TEP Browser Java WebStart TEP Client 1920/tcp 15001/tcp DB2 or MS SQL TEPS Database ODBC or native connected TEPS S&P 1918/tcp Internal TEMS Database Hub TEMS WPA 1918/tcp 6014/tcp DB2, MS SQL or Oracle Warhouse Database ODBC or JDBC connected Reporting Server Windows, Linux or AIX (all on one) Legend: OS Agent TSM Agent TSM Server 29 COPYRIGHT ACT © 2010 IP.PIPE WPA TSM Java API Other TCP INTEGRATION OF TSM 6.X AGENT INTO IBM TIVOLI MONITORING COPYRIGHT ACT © 2010 Versions The TSM Monitoring Agent 6.x can be integrated into an IBM Monitoring 6.2 and above environment Integration in: IBM Tivoli Monitoring 6.2 FixPack 1 and above. IBM Tivoli Monitoring 6.21 and above. IBM Tivoli Monitoring 6.22 and above You need the Application Support Files for TSM 6.x Monitoring Agent and the Agent Code. COPYRIGHT ACT © 2010 TSM Reporting Install Images The TSM Monitoring agent is included in the download package from Passport Advantage. Description Windows Installation Image for TSM Monitoring & Reporting Linux 32 Bit Installation Image for TSM Monitoring & Reporting Linux 64 Bit Installation Image for TSM Monitoring & Reporting AIX 32/64 Bit Installation Image for TSM Monitoring & Reporting (Monitoring Server) AIX 32/64 Bit Installation Image for TSM Monitoring & Reporting (Agent) These images contain the Monitoring, Reporting and Console components for the monitoring solution. You have to extract the Agent from the given file sets if you wish to use the Agent only in a given ITM environment. COPYRIGHT ACT © 2010 Extracting the TSM 6.1 Agent The following tree shows the main components from this image: +---COI \ +---DeploymentSteps | +---DB2_9.1 | +---eWAS | +---ISC | +---ITM_6.2 | +---TSM_AdminCenter \ +---TSM_Agent To use the TSM Agent for the ITM environment you have to copy the code into a temporary directory: Change directory to - .\COI\DeploymentSteps\TSM_Agent\FILES (Windows) - ./COI/DeploymentSteps/TSM_Agent/FILES (AIX/Linux) Copy all files and directories from this path into a temporary directory. COPYRIGHT ACT © 2010 Adding Application Support TEP KSK TEPS KSK Hub TEMS Remote TEMS KSK KSK Application Support must applied to: Hub TEMS Remote TEMS TEPS TEP Client COPYRIGHT ACT © 2010 TEMA Adding Application Support – Unix/Linux Run install.sh on Unix/Linux Systems where TEMS or TEPS is installed. Product packages are available for this operating system and component support categories: 1) 2) 3) 4) 5) 6) IBM Tivoli Monitoring components for this operating system Tivoli Enterprise Portal Browser Client support Tivoli Enterprise Portal Desktop Client support Tivoli Enterprise Portal Server support Tivoli Enterprise Monitoring Server support Other operating systems Type the number or type "q" to quit selection [ number "1" or "IBM Tivoli Monitoring components for this operating system" is default ]: You must choose 5 on TEMS or 2,3,4 on TEPS. If you have an all-in-one system you should choose 2,3,4,5. To seed the Application Support on TEMS run: Itmcmd support –t <TEMS> sk Itmcmd manage COPYRIGHT ACT © 2010 Adding Application Support – Windows Run setup.exe COPYRIGHT ACT © 2010 Local Agent Installation Windows Installation Walk to the directory where the TSM Agent Code is stored. Change into the WINDOWS directory and run the “setup.exe” command. During the installation you must choose the Agent and the connection configuration to the ITM infrastructure Server (TEMS). Configure the connections to the TSM Server you must open the “Manage Tivoli Enterprise Monitoring Services” console. COPYRIGHT ACT © 2010 Local Agent Installation COPYRIGHT ACT © 2010 Local Agent Installation Unix/Linux Installation Walk to the directory where the TSM Agent Code is stored. Run the “install.sh” script. Configure Agent with “Manage Tivoli Enterprise Monitoring Services” or “/opt/IBM/ITM/bin/itmcmd config –A sk”. ./itmcmd config -A -o testtsm sk Agent configuration started... Enter instance name (default is: ): testtsm Edit "Monitoring Agent for Tivoli Storage Manager" settings? [ 1=Yes, 2=No ] (default is: 1): Edit 'TSM Server Connection Information' settings? [ 1=Yes, 2=No ] (default is: 1): Server Address (default is: ): testtsm Port Number (default is: 1500): TSM Administrator (default is: ): Admin TSM Administrator Password (default is: ): Type password: Will this agent connect to a TEMS? [1=YES, 2=NO] (Default is: 1): TEMS Host Name (Default is: tsmreport): COPYRIGHT ACT © 2010 Prepare Remote Deployment To prepare your environment for a remote deployment of the TSM Monitoring agent you must add the agent bundle to your agent depot. At first you have to login to the HUB TEMS with the command line interface using: - /opt/IBM/ITM/bin/tacmd login -s <HUB hostname> -u <username> -p <password> -t 1440 To add the bundle run the following command: - /opt/IBM/ITM/bin/tacmd addbundles -i /mnt/TSM_Agent/FILES/unix/ -t sk Hint: You should add the bundle to all TEMS depots in your environment. Now you will be able to deploy your agent remotely over TEPS or CLI. COPYRIGHT ACT © 2010 ? Kontakt: Christian Michaelski [email protected] 41 COPYRIGHT ACT © 2010
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