ITM236 How to Bring SAP HANA into Your Landscape with SAP HANA Enterprise Cloud Helmut Glänzer, HEC PM, October 2013 Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2 Agenda What is SAP HANA Enterprise Cloud? Why Customers Choose SAP HANA Enterprise Cloud Addressing the „But“s – Common Concerns © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3 What is SAP HANA Enterprise Cloud? Ways to SAP HANA Limited Scale Any Scale Elastic Scale Partner Scale SAP HANA One Public Cloud (AWS) SAP HANA On Premise SAP HANA Enterprise Cloud Managed Cloud Open Cloud Ecosystem • Subscription license at 99 cents / hour • 9 certified hardware partners • 30GB of data max • Scales to any size © 2013 SAP AG or an SAP affiliate company. All rights reserved. • Enterprise grade cloud • Mission critical 24 x 7 • Cross license reference architecture • Portability 5 SAP’s Offers a Complete Cloud Stack SAP Cloud SAP Cloud for Travel SaaS SAP Cloud for People SAP Cloud for Financials Success Factors PaaS • SAP HANA Cloud Software-as-a-Service • Operated by the vendor • Customer subscribes usage contract Platform-as-a-Service • Development platform offered as a service • Building application in a scalable way with low TCO IaaS SAP HANA Enterprise Cloud Infrastructure-as-a-Service SAP HANA one (AWS) • Computer infrastructure “as-a-service” charged on a utility basis and by consumption • Typically a virtualized environment © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6 SAP HANA Enterprise Cloud Private Cloud Infrastructure + Managed Services 100% SAP-owned and operated private cloud SAP HANA Enterprise Cloud (HEC) Combines SAP’s 40 years of missioncritical app experience with the largest pool of SAP HANA expertise Bring your own HANA License + monthly Managed Cloud subscription fee HEC for Projects HEC for Production Offers opportunity to run on premise SAP software in a cloud environment Open approach with partner ecosystem © 2013 SAP AG or an SAP affiliate company. All rights reserved. HEC for Production HEC for Projects Applications White list Only White & Gray list Third-Party & Oracle No 3rd Party considered Pricing Customer-specific 3-year term Consumption-based weekly service Availability 99.5% 95% 7 SAP HANA Enterprise Cloud Current Product Scope In Scope are essentially all SAP HANA based applications – initial scope applications (whitelist) are SAP ERP (Suite on HANA) SAP CRM on HANA SAP NetWeaverBW SAP HANA Data Mart SAP HANA Enterprise Cloud SAP Business Suite SAP NetWeaver BW Custom Apps ERP | CRM | … BW | BPC Big Data | Consumer Services Assessment Onboarding & Migration Cloud Hosting & Managed Services SAP HANA Cloud Platform Custom Services In-memory Infrastructure © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8 SAP HANA Enterprise Cloud End-to-End Services SAP HANA Enterprise Cloud End-to-End Services Portfolio Assessment & Advisory Service Technical Scoping and On-boarding Assessment Migration to SAP HANA Assessment Onboarding & Migration Service Application Management & Custom Services Cloud Hosted Infrastructure & Managed Services Services cover the end-to-end lifecycle for SAP HANA-based solutions in the SAP HANA Enterprise Cloud Services are consistent and seamless to avoid redundancy and ensure a smooth handover to the run phase Tailored services from the SAP Professional Service Portfolio plus SAP Active Global Support complement the SAP HANA Enterprise Cloud offering © 2013 SAP AG or an SAP affiliate company. All rights reserved. 9 Why Customers Choose SAP HANA Enterprise Cloud And how they actually use it SAP HANA Enterprise Cloud Reasons for SAP HANA Enterprise Cloud 1 Accelerate the Deployment of SAP HANA (significant lower entry barrier) 2 Simplify the System/Hardware Landscape on customer side for complex solutions 3 Accelerate Innovation – Updates, Upgrades are no concern of the customer anymore 4 Increased Responsiveness to Business Change e.g. higher performance 5 Faster Time-to-Market due to short implementation cycles © 2013 SAP AG or an SAP affiliate company. All rights reserved. 6 Reduce Operating Costs (Only subscription fee) 7 Capex to Opex – More budget for Software (spend money on solutions not on infrastructure) 8 Efficient expertise allocation, no need to expensively built up knowledge in operating SAP HANA 9 Develop and Transition to your own cloud at your own pace (Bridge for SAP installed base to the cloud) 10 Reduced Risk – minimized time to repair as all the experts are at hand 11 SAP HANA Enterprise Cloud Analogy: Prefabricated Home Custom-built home Modular home Prefabricated home SAP delivers standard software as building material for the custom-built home. High cost and long time frames. Long lead times for chargeable planning and approvals. Significant risks until realization is completed. SAP delivers SAP software and SAP RDS / SAP Best Practices. SAP RDS / SAP Best Practices represent the actionable blueprint to quickly get the foundation. May blueprint extensions exists to get to variants, which do not necessarily fit together, since only few combinations can be anticipated, also in terms of underlying software releases. This is often detected only when assembly has started. To get this done, rare and expensive experts are required. This approach does not scale. Note: regarding Pre-Assembled RDS for Enterprise Foundation: This does not work as a shortcut. Only Henry Ford was able to deliver a standard set of variants, but only in the US! SAP delivers SAP software + Pre-Assembly Service + Cloud Logistics + Virtual Appliance via HEC. Via this approach customers can explore sample homes and define his personal home based on available samples and variants, since hardly any customer will buy sample homes as-is. SAP delivers the desired home along his requirements and makes it a turnkey solution within a day, as long as the property and infrastructure at the site is ready. If there was a cloud for real-estates, customers could rent a temporary property, have the home delivered and fine-tuned, start moving in to try it out and then decide upon the final location of the home. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 12 On-Boarding Packages Customer Paths to leverage SAP HANA Enterprise Cloud MIGRATE TO CLOUD CUSTOMER SITUATION CUSTOMER CHOICES – ONBOARDING PACKAGES NEW CLOUD SOLUTION Customer: Wants to move his SAP on-premise solution into the cloud (any database) Customer: Wants new SAP solution in the cloud Benefit: Immediate experience and fast adoption of SAP HANA-based innovations Benefit: Jump-start critical new solution expertise, plus seamless implementation SAP HANA Enterprise Cloud - Project INNOVATION SAP HANA Enterprise Cloud - Project INNOVATION Test Prototyping The immediate starting point without the need to commit immediately on the future operations mode The immediate starting point to evaluate new solutions based on generic best practices content SAP HANA Enterprise Cloud - Productive PRODUCTIVE SAP HANA Enterprise Cloud - Productive PRODUCTIVE Live Quickstart Natural & low-risk evolutionary step to move from trial into production within SAP HANA enterprise cloud Tailored business content, pre-installed, pre-configured, and pretested to specific customer solution needs (Or to an on-premise environment) (Operated in the HANA Enterprise Project Cloud, later to be cut over to the HANA Enterprise Cloud for productive use. Alternatively to be ported on-premise) © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13 SAP HANA Enterprise Cloud Jumpstart your SAP HANA journey all the way to deployment SAP HANA Enterprise Cloud - Innovation SAP HANA Enterprise Cloud - Productive Risk- and obligation free first stepping stone towards using SAP HANA Support customer roadmap to real time business in accelerated and risk free fashion End-to-end migration Clearly defined easy to consume services customer data transport temporary test license migration service defined period of cloud hosting Fixed timeline and price Stringent SLA and DR for productive mission critical operations Single 24x7 support model across all tiers following the sun Ideal stepping stone for a cloud first or cloud only policy Let your key users get familiar with SAP HANA and imagine if … TAKE THE GUESS WORK OUT OF PLANNING YOUR SAP HANA PROJECT! © 2013 SAP AG or an SAP affiliate company. All rights reserved. DIFFERENTIATE YOUR BUSINESS WITH REAL-TIME WITHOUT ANY DELAYS 14 SAP HANA Enterprise Cloud The HEC Way for New Solutions EXAMPLE: ERP FOUNDATION EXTENSION Discovery: Get users and access in public showroom 15 minutes Evaluation & Prototyping: Get sandbox (private showroom) after contract/clearance 30 minutes Quick start: Get personalized appliance and content Within 1 day. Max 1 week Delivery on-premise or to SAP HANA Enterprise Cloud production Download without re-installation © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15 Customer Examples Netherlands Global green-field re-development and roll-out of a corporate template. Drastic simplification and leapfrogging to a fresh new templates Significant reduction in TCO while being on the latest SAP technology stack Use of preconfigured solutions for discovery. Provisioning of 19 SAP system components with approx. 30 pre-assembled Rapid Deployment solutions within 4 weeks Deployment on-premise within 30 minutes Germany Second-tier ERP for subsidiaries to rapidly on-board smaller subsidiaries Preassembly of 35 countries within 2 weeks. Final deployment onpremise © 2013 SAP AG or an SAP affiliate company. All rights reserved. 16 Customer Examples Germany Hosted SAP ERP on SAP HANA Go-live within 4 weeks with less than 30 days of support from SAP Japan Provisioning of an in-depth hosted fully running prototype for missioncritical processes covering SAP ERP and SAP CRM within 8 weeks Next step: Expand solution to cover 150 countries plus integration of industry-specific micro solution Italy Evaluation of HANA as a side-car to an existing on-premise SAP ERP solution before switching to SAP HANA Trial run for SAP HANA accelerator in the cloud, integrated with existing on-premise solution Provisioning within days, evaluation for 4 weeks © 2013 SAP AG or an SAP affiliate company. All rights reserved. 17 Services & On-Boarding Packages Customer Paths to leverage SAP HANA Enterprise Cloud ON-BOARDING PACKAGES Solution coverage On-boarding path On-Boarding ADVISORY SERVICE (OPTIONAL) path Value analysis and scoping for future SAP HANA opportunities BW on HANA Test migration Data Mart on HANA Live migration Gap analysis & TCO comparison Suite on HANA, e.g. ERP on HANA Prototyping Identification of use cases HANA Live Quickstart HANA Accelerator Packages include an operational feasibility assessment Assess existing application landscape with landscape characterization Evaluation of operations requirements to run SAP HANA and SAP applications Organizational cloud readiness evaluation Operational cloud readiness evaluation Service level and management recommendations Test management recommendations Determine security and compliance requirements Network requirements analysis On-boarding package are provided for a specific solution and on-boarding path, always including an Operational Feasibility Assessment to begin with Onboarding Packages follow T-shirt sizes allowing for fixed-price delivery based on complexity level © 2013 SAP AG or an SAP affiliate company. All rights reserved. 18 SAP HANA Enterprise Cloud – Endless Opportunities Private cloud solution for subsidiaries Jumpstart the onboarding of subsidiaries via a tailormade quick-start template – ready to cover 150 countries Corporate template development in the cloud Jumpstart the development of a corporate template leveraging the cloud – with built-in evaluation and simulation capabilities © 2013 SAP AG or an SAP affiliate company. All rights reserved. Sub-vertical template cloud for SME Choose from up to 200 sub-verticals for 150 countries to jumpstart the deployment of a subvertical solution for SME customers Erp foundation and extension Jumpstart the adoption of innovations by starting with a fully running end-to-end solution within days 19 SAP’s own CRM to HANA Project – accomplished within 10 weeks CRM on HANA - Project Facts Implementation Highlights Benefit Highlights 15.000+ business users • Average E2E process acceleration potential of minimum factor 2 First ever global Go Live of SAP CRM on HANA Big Bang Implementation – All Users, All Geographies Record implementation of 2 ½ month Upgrade efforts in range of regular enhancement package implementation Less than 5% of custom code required immediate adjustments for Go live 65% additional database compression (from high-compressed 3 TB decreased to 1.1 TB) Highly integrated landscape to SAP ERP and Customer on Demand, connectivity to 20+ other systems © 2013 SAP AG or an SAP affiliate company. All rights reserved. • Improving operational efficiencies through faster turn around across business critical processes • Search performance improved by factor 250 (e.g. Lead and Activity) • Improved customer experience with 36 times better call center performance • Operational Reporting significantly improved and simplified • 30% less expensive than the previous CRM landscape (for server & storage) 20 “But …” – There is a Solution Common Customer Concerns How safe is my data with SAP? I am already working with a 3rd party hosting provider! I am subject to industry regulation! Who is responsible? Why should I migrate my Database to HANA? Hybrid deployment vs. real-time?! Is HANA mature enough? How do I actually move my system over? I am not ready for cloud! … Doesn‘t my landscape become more complex? © 2013 SAP AG or an SAP affiliate company. All rights reserved. 22 The Journey to SAP HANA Enterprise Cloud Technical path for a customer solution CUSTOMER DATA CENTER MOVE TO SAP HANA ENTERPRISE CLOUD MIGRATION (CLOUD, DB to SAP HANA) APPLICATION UPGRADE CUSTOM CODE OPTIMIZATION & INTEGRATION PRODUCTIVE SOLUTION IN SAP HANA ENTERPRISE CLOUD DELTA LOAD ON-PREMISE CUSTOMER SYSTEM (ANY DB) © 2013 SAP AG or an SAP affiliate company. All rights reserved. SAP HANA ENTERPRISE CLOUD CUSTOMER SYSTEM 23 Database migration option of Software Update Manager Next generation migration: one step, non-disruptive upgrade/migration DMO of SUM 1 2 One step non-disruptive combined Unicode migration + upgrade + DB migration SAP ERP 6.0x AS ABAP 7.0x Kernel 7.x + AS ABAP 7.4 Kernel 7.40 Traditional DB 1 SAP ERP 6.0 EHP7 Intermediate, optionally productive system 2 SAP ERP 6.0 EHP7 AS ABAP 7.4 Kernel 7.40 © 2013 SAP AG or an SAP affiliate company. All rights reserved. Traditional DB 24 HANA Enterprise Cloud (HEC) – High Level Overview Integration HEC – SAP HEC administration HANA ENTERPRISE CLOUD HEC is isolated from the SAP Corporate Network Access to HEC is only possible with a 2-factor authentication Administrative Jump Hosts #2 WAN Shared Administrative Infrastructure Management Network #1 HEC administration is done using shared administrative infrastructure and a management network #n Customer #3 Customer Isolation Each HEC customer receives their own isolated landscape HEC customer landscape is fully integrated into the customer corporate network using WAN or VPN links © 2013 SAP AG or an SAP affiliate company. All rights reserved. VPN VPN Customer #1 Customer #n WAN Customer #2 Customer #3 25 When do you join? Further Information SAP Public Web http://www.saphana.com/community/about-hana/deployment-options/sap-hana-enterprise-cloud Related SAP TechEd Sessions ITM 212 – How to migrate ABAP-based SAP systems to SAP HANA TEC119 – Transforming your Business with SAP HANA Enterprise Cloud ITM130 – Addressing your IT challenges with the SAP HANA Enterprise Cloud” © 2013 SAP AG or an SAP affiliate company. All rights reserved. 27 SAP TechEd Virtual Hands-on Workshops and SAP TechEd Online Continue your SAP TechEd education after the event! SAP TechEd Virtual Hands-on Workshops SAP TechEd Online Access hands-on workshops post-event Available January – March 2014 Complementary with your SAP TechEd registration Access replays of keynotes, Demo Jam, SAP TechEd LIVE interviews, select lecture sessions, and more! View content only available online http://saptechedhandson.sap.com/ © 2013 SAP AG or an SAP affiliate company. All rights reserved. http://sapteched.com/online 28 Feedback Please complete your session evaluation for ITM236 Thanks for attending this SAP TechEd session! © 2013 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. 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