1. No category

Please note that if for any reason you would value a second
opinion concerning your diagnosis or treatment, you are
entirely within your rights to request this.
The first step would usually be to discuss this with the doctor
or other lead clinician who is responsible for your care.
Smoking is the primary cause of preventable illness and
premature death. For support in stopping smoking contact
Smokefree Bristol on 0117 922 2255.
Patient Information Service
Trustwide
How to get to our hospitals
As well as providing clinical care, our Trust has an
important role in research. This allows us to discover new
and improved ways of treating patients.
While under our care, you may be invited to take part in
research. To find out more please visit:
www.uhbristol.nhs.uk/research-innovation
or call the research and innovation team on
0117 342 0233.
For access to other patient leaflets and information
please go to the following address:
www.uhbristol.nhs.uk/patients-and-visitors/
information-for-patients/
℡
!
2
Hospital Switchboard: 0117 923 0000
Minicom: 0117 934 9869
www.uhbristol.nhs.uk
www
Current bus timetable enclosed
For an Interpreter or Signer please contact the
telephone number on your appointment letter.
For this leaflet in Large Print, Braille, Audio, or
Email, please call the Patient Information Service:
0117 342 3728 / 3725
© University Hospitals Bristol
Published: 25/09/13
Expires: 30/09/16
@
TRUSTWIDE/HGHOSP/SEPT13A
Respecting everyone
Embracing change
Recognising success
Working together
Our hospitals.
Travel by car
All patients and visitors are encouraged to use public transport
or nearby public car parks whenever possible as the on-site
parking is very limited.
When planning your journey, be aware that it may be necessary
for you to park off-site or arrange for someone to drop you
off at the entrance and park elsewhere. If you do come by car,
please leave yourself extra time in case you need to search
for a space. If you have difficulty walking far, there are drop
off points outside all of the main entrances to our hospitals.
(Wheelchairs are available at Reception).
Drop-off and pick-up points are available at the front of all
of our hospital sites except for the King Edward Building, Old
Building, Eye Hospital and Dental Hospital. The building work
currently underway has reduced the number of drop-off spaces
available and these are restricted to 15 minutes for all users
(including Blue Badge holders). Drivers should not park in the
drop-off areas or they will risk a fine.
For South Bristol Community Hospital please see page 11.
Hospital parking
Our pay and display parking charges apply between
6:00am and 6:00pm daily. Current prices are shown
at the entrance to each car park as well as at the
following Trust webpage:
www.uhbristol.nhs.uk/patients-and-visitors/
travelling-to-and-from-our-hospitals/
If you are a Blue Badge holder, you will be able to park free of
charge in any of our parking spaces (apart from the 15 minute
drop-off spaces) as long as your Blue Badge is correctly displayed.
For further parking guidance, please see the maps printed on
page 8 of this leaflet.
2
Accompanying escorts travelling on the Patient
Transport Service
The number of escorts is restricted to make sure that the
ambulance service has enough resources to transport all the
patients who need help on their hospital journeys.
Escorts are only authorised to travel with a patient if the patient
requires the medical or other specialised skills of their escort
during the journey, for example to accompany patients who
have severe communication difficulties or those who may have
dementia or confusion and require the skills of a particular
known carer to ensure a safe journey.
Escorts will not be authorised for patients who do not require
these skills. In all other cases family or friends who would like to
be with you at your appointment will need to make their own
travel arrangements. If you have any queries about PTS hospital
transport please contact your GP or your hospital department.
Healthcare Travel Costs Scheme (HTCS)
If you are on a low income and not eligible for hospital
transport, you may be eligible for financial assistance with your
travel expenses through the Healthcare Travel Costs Scheme. For
further information please contact your GP, hospital cashiers’
department or the Department of Health website.
South Bristol Community Hospital
Address:
Hengrove Promenade, Bristol, BS14 0DE
Switchboard:
0117 923 0000
(For Sat Nav: BS14 0DB)
Please visit www.uhbristol.nhs.uk/sbch for further information
about how to get to South Bristol Community Hospital.
11
Hospital transport (the Patient Transport Service)
NCP and Bristol City Council parking
Hospital Transport (the Patient Transport Service) is available to
patients who are medically unable to travel to or from hospital
by other means.
BRI and the surrounding hospitals
Some patients are eligible for the Patient Transport Service which
provides free non-emergency patient transport for hospital
appointments. This transport is only for the following patients:
• Patients who require the continual support and skill of patient
transport staff to enable them to travel, including:
1. Patients who require the skills of patient transport staff to
administer oxygen during the journey.
2. Patients with dementia or other mental health conditions
which requires the skills of patient transport staff to ensure
a safe journey.
3. Patients who have received treatment which requires the
skill of patient transport staff to ensure a safe journey home
(this does not include patients suitable to travel in a taxi).
• Patients who are required to travel by stretcher.
• All inter-hospital transfers.
• Patients attending renal dialysis, who are able to travel by car.
Eligibility for hospital transport will be assessed and booked by
the GP for a patient’s first appointment and then by the hospital
clinical team for follow up appointments.
If you are not eligible for this service you will need to arrange
appropriate transport to get into hospital and to get home again.
These travel options are as follows...
10
There are four NCP and one Bristol City Council car parks located
within walking distance of the city centre sites and Hospital
Shuttle Bus transport links:
Rupert Street NCP – Bristol, BS1 2PY
Telephone: 0845 050 7080
Multi-storey car park open 24 hours for seven days a week.
Prince Street NCP – Bristol, BS1 4PH
Telephone: 0845 050 7080
Multi-storey car park open 24 hours for seven days a week.
Broadmead – Lower Castle Street NCP – Bristol, BS1 3AF
Telephone: 0845 050 7080
Multi-storey car park open 24 hours for seven days a week.
Queen Charlotte Street NCP – Bristol, BS1 4ES
Telephone: 0845 050 7080
Multi-storey car park open 24 hours for seven days a week.
Trenchard Street BCC – Bristol, BS1 5AN
Telephone: 0117 922 2198
Multi-storey car park open 24 hours for seven days a week.
Please see maps on page 8 for guidance on where to park.
South Bristol Community Hospital parking
For South Bristol Community Hospital please see page 11.
3
Bristol Dial-a-Ride
Travel by bus
Bristol Dial-a-Ride is a door-to-door bus service for any person
who cannot use public transport due to age, mobility or
communication impairment.
First Bus provides a number of bus routes and park and ride
facilities, which stop at or near all of our hospital sites. Bristol
Bus and Coach Station, in Marlborough Street, is a few minutes
walk away from our city centre sites and provides regular
services for people travelling from further away.
The Bristol Dial-a-Ride service operates on weekdays:
• Monday - Thursday
9:00am to 5:00pm
• Friday
9:00am to 4:30pm
The bus fare charged is about the same as public transport.
Bristol concessionary passes/travel cards can be used.
South Bristol Community Hospital can be reached with bus services
to Hengrove Park. Please see page 11 for contact information.
For further information on public buses contact First Customer
Services:
For further information please contact the Dial-a-Ride office.
Telephone: 0845 130 1875
Website:
www.bristoldialaride.org.uk
Volunteer driver services
Many local areas have community or volunteer transport schemes.
Changes often apply. To find out about schemes in your area see
www.gettingaboutgreaterbristol.org or contact your local council.
Hospital free shuttle bus
A free shuttle bus service is provided for patients, visitors and staff.
The circular route includes Bristol Temple Meads railway station
and around our city centre hospital sites.
This bus runs approximately every 20 minutes from 6:40am to
9:20am, then every 30 minutes from 9:50am to 5:20pm, then at
6:40pm and 7:40pm, Monday to Friday.
The shuttle bus timetable is displayed overleaf (pages 6 and 7)
and the shuttle bus stops are shown on the map at the bottom
of page 8.
4
Telephone: 0845 602 0156
Website:
www.firstgroup.com
Park and ride schemes
There are three park and ride facilities in Bristol, located at Long
Ashton, Shirehampton (easily accessed from the A4 Portway)
and Brislington (easily accessed from the A4 Bath Road).
Buses run every 10 to 20 minutes, Monday to Saturday, and take
between 20 to 30 minutes to reach the city centre. All services
stop in the city centre, within walking distance of the main sites
and at stops where there is HUBS transport available.
Parking is free; you pay for the bus service with return fares.
For the latest pricing information please call the number
given below or visit the park and ride website. All England
Concessionary Travelcards can be used on the park and ride
entitling the holder to free travel after 9:00am Monday to
Friday, and all day on Saturday.
Telephone: 0117 922 2910
Website:
www.travelbristol.org/parkandride
9
For further information, please go to the following web page:
www.uhbristol.nhs.uk/patients-and-visitors/travelling-to-andfrom-our-hospitals/
8)
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The bus runs from the Cabot Circus car park via Primark, Bristol
Royal Infirmary (for Bristol Eye Hospital, Bristol Dental Hospital,
Bristol Royal Hospital for Children, Bristol Heart Institute) and
the Bristol Haematology and Oncology Centre and St Michael’s
Hospital.
Patients can park on any level on the Cabot Circus car park and
then follow signs for the shuttle bus.
Car parking can be paid for on return, at one of the ‘pay on foot’
machines on each floor of the car park.
Patients should be aware that they may need to show their
appointment card or letter to the driver, to use the free shuttle bus.
Travel by train
Bristol Temple Meads station is approximately 30 minutes walk
from the BRI, Children’s Hospital, Eye Hospital and Dental
Hospital, and 40 minutes from St Michael’s Hospital and BHOC.
The free hospital shuttle bus runs frequently from the Temple
Meads to all city centre hospital sites. There is also a direct First
Bus service to South Bristol Community Hospital.
The other main railway station is Bristol Parkway, which is
outside the city. Bus services run between Bristol Parkway and
the city centre and the journey time is approximately 40 minutes.
5
06:40
06:45
06:50
***********
***********
********
06:55
***********
***********
07:00
07:10
07:15
07:20
07:35
BS C
10:50
10:55
11:00
11:03
11:04
11:06
11:08
11:12
11:13
11:15
11:20
11:25
11:30
11:45
arr
dep
BS B
BS A
11:20
11:25
11:30
11:33
11:34
11:36
11:38
11:42
11:43
11:45
11:50
11:55
12:00
12:15
11:15
11:18
11:19
11:21
11:23
11:27
11:28
11:30
11:35
11:40
BS C
14:20
14:25
14:30
14:33
14:34
14:36
14:38
14:42
14:43
14:45
14:50
14:55
15:00
15:15
arr
dep
08:20
08:25
08:30
08:33
08:34
08:36
08:38
08:42
08:43
08:45
08:50
08:55
09:00
09:15
BS C
14:50
14:55
15:00
15:03
15:04
15:06
15:08
15:12
15:13
15:15
15:20
15:25
15:30
15:45
14:45
14:48
14:49
14:51
14:53
14:57
14:58
15:00
15:05
15:10
18:40
18:45
18:50
18:53
18:54
18:56
18:58
19:02
19:03
19:05
19:10
19:15
19:20
19:35c
arr
dep
BS B
11:50
11:55
12:00
12:03
12:04
12:06
12:08
12:12
12:13
12:15
12:20
12:25
12:30
12:45
08:40
08:45
08:50
08:53
08:54
08:56
08:58
09:02
09:03
09:05
09:10
09:15
09:20
09:35
09:00
09:05
09:10
09:13
09:14
09:16
09:18
09:22
09:23
09:25
09:30
09:35
BS C
15:20
15:25
15:30
15:33
15:34
15:36
15:38
15:42
15:43
15:45
15:50
15:55
16:00
16:15
15:15
15:18
15:19
15:21
15:23
15:27
15:28
15:30
15:35
15:40
BS C
BS C
12:20
12:25
12:30
12:33
12:34
12:36
12:38
12:42
12:43
12:45
12:50
12:55
13:00
13:15
09:20
09:25
09:30
09:33
09:34
09:36
09:38
09:42
09:43
09:45
09:50
09:55
10:00
10:15
09:45
09:48
09:49
09:51
09:53
09:57
09:58
10:00
10:05
10:10
15:50
15:55
16:00
16:03
16:04
16:06
16:08
16:12
16:13
16:15
16:20
16:25
16:30
16:45
15:45
15:48
15:49
15:51
15:53
15:57
15:58
16:00
16:05
16:10
BS C
12:50
12:55
13:00
13:03
13:04
13:06
13:08
13:12
13:13
13:15
13:20
13:25
13:30
13:45
16:15
16:18
16:19
16:21
16:23
16:27
16:28
16:30
16:35
16:40
BS C
BS C
BS C
13:50
13:55
14:00
14:03
14:04
14:06
14:08
14:12
14:13
14:15
14:20
14:25
14:30
14:45
13:45
13:48
13:49
13:51
13:53
13:57
13:58
14:00
14:05
14:10
BS C
16:50
16:55
17:00
17:03
17:04
17:06
17:08
17:12
17:13
17:15
17:20
17:25
17:30
17:45
14:15
14:18
14:19
14:21
14:23
14:27
14:28
14:30
14:35
14:40
14:45
BS A
BS C
17:20
17:25
17:30
17:45
17:33
17:48
17:34
17:49
17:36
17:51
17:38
17:53
17:42
17:57
17:43
17:58
17:45
18:00
17:50
18:05
17:55
18:10
18:00
18:15 18:25c
17:15
17:18
17:19
17:21
17:23
17:27
17:28
17:30
17:35
17:40
17:15
BS B
11:15
BS B
14:15
BS B
16:45
16:48
16:49
16:51
16:53
16:57
16:58
17:00
17:05
17:10
16:45
BS A
BS C
13:20
13:25
13:30
13:33
13:34
13:36
13:38
13:42
13:43
13:45
13:50
13:55
14:00
14:15
13:15
13:18
13:19
13:21
13:23
13:27
13:28
13:30
13:35
13:40
16:20
16:25
16:30
16:33
16:34
16:36
16:38
16:42
16:43
16:45
16:50
16:55
17:00
17:15
10:45
10:48
10:49
10:51
10:53
10:57
10:58
11:00
11:05
11:10
10:45
BS A
BS C
10:20
10:25
10:30
10:33
10:34
10:36
10:38
10:42
10:43
10:45
10:50
10:55
11:00
11:15
10:15
10:18
10:19
10:21
10:23
10:27
10:28
10:30
10:35
10:40
13:45
BS A
BS C
16:15
BS B
BS C
13:15
BS B
09:50
09:55
10:00
10:03
10:04
10:06
10:08
10:12
10:13
10:15
10:20
10:25
10:30
10:45
10:15
BS B
12:45
12:48
12:49
12:51
12:53
12:57
12:58
13:00
13:05
13:10
12:45
BS A
15:55
BS A
BS A
12:15
12:18
12:19
12:21
12:23
12:27
12:28
12:30
12:35
12:40
12:15
BS B
BS C
BS B
BS C
11:45
11:48
11:49
11:51
11:53
11:57
11:58
12:00
12:05
12:10
15:15
BS B
Temple Meads DEPART
Temple Way
Cabot Circus DEPART
Debenhams
Primark
Bristol Eye Hospital
Bristol Royal Infirmary/BHI
Bristol Oncology Centre
Bristol Homeopathic
St Michaels Hospital
St Michaels Hospital
Bristol Royal Infirmary/BHI
Primark
Temple Meads ARRIVE
08:00
08:05
08:10
08:13
08:14
08:16
08:18
08:22
08:23
08:25
08:30
08:35
08:40
08:55
07:40
07:45
07:50
07:53
07:54
07:56
07:58
08:02
08:03
08:05
08:10
08:15
08:20
08:35
11:45
BS A
Temple Meads DEPART
Temple Way
Cabot Circus DEPART
Debenhams
Primark
Bristol Eye Hospital
Bristol Royal Infirmary/BHI
Bristol Oncology Centre
Bristol Homeopathic
St Michaels Hospital
St Michaels Hospital
Bristol Royal Infirmary/BHI
Primark
Temple Meads ARRIVE
Cabot Circus ARRIVE
07:20
07:25
07:30
07:33
07:34
07:36
07:38
07:42
07:43
07:45
07:50
07:55
08:00
08:15
09:40
BS A
Temple Meads DEPART
Temple Way
Cabot Circus DEPART
Debenhams
Primark
Bristol Eye Hospital
Bristol Royal Infirmary/BHI
Bristol Oncology Centre
Bristol Homeopathic
St Michaels Hospital
St Michaels Hospital
Bristol Royal Infirmary/BHI
Primark
Temple Meads ARRIVE
Cabot Circus ARRIVE
07:00
07:05
07:10
07:13
07:14
07:16
07:18
07:22
07:23
07:25
07:30
07:35
07:40
07:55
BS B and BS C are both Disability Discrimination Act compliant vehicles.
Temple Meads t St Michael’s Hospital (Outbound journey). St Michael’s Hospital t Temple Meads (Return journey).
Hospital free shuttle bus timetable
Monday to Friday (except Public Holidays)
6
Timetable for hospital free bus
Temple Meads DEPART
Temple Way
Cabot Circus DEPART
Debenhams
Primark
Bristol Eye Hospital
Bristol Royal Infirmary/BHI
Bristol Oncology Centre
Bristol Homeopathic
St Michaels Hospital
arr
St Michaels Hospital
dep
Bristol Royal Infirmary/BHI
Primark
Temple Meads ARRIVE
Cabot Circus ARRIVE
17:45
BS A
BS C
BS B
BS C
19:40
19:45
19:50
19:53
19:54
19:56
19:58
20:02
20:03
20:05
20:10
20:15
20:20
20:35c
BS B
Key
(c)= OPERATES PRIMARK- CABOT CIRCUS BRISTOL TEMPLE MEADS
= Does not operate at this destination
******operates at this destination b
7