Networking Groups How to use Lean to implement innovation Lean Six Sigma Networking Group Friday 5 October, London Overview This event, hosted by Tube Lines, will explore the use of Lean Six Sigma in a service environment. Tube Lines has been a wholly-owned subsidiary of Transport for London since 2010 and the company is focussed on maintaining, renewing and upgrading the Jubilee, Northern and Piccadilly Lines to speed up travel for 1.9 million people every day. Tube Lines will be presenting on the improvements they have made in order to deliver better overall services and how they aim to continue to improve their efficiency and effectiveness by working with others, through innovation and continuous improvement. This is a unique opportunity for delegates to hear how Tube Lines use Lean Six Sigma and how they deliver their projects on time and within budget. Programme 0930 Registration and refreshments 1000 Introduction, BQF Lean Six Sigma Group 1010 Lean Six Sigma at Tube Lines, Eva Holmes, Six Sigma Deployment Manager 1030 Track drainage improvement, Jon Elder, Green Belt 1115 Refreshment Break 1135 Lean overhaul of Jubilee Line Fleet, Nick Clyne, Black Belt 1220 Discussion Group 1300 Summary and Feedback 1315 Close Venue Tube Lines, Stratford Skills Training Centre, Burford Road, London, E15 2SP Bookings To book your place, please complete and return the form overleaf. Networking Groups How to use Lean to implement innovation Lean Six Sigma Networking Group Friday 5 October, London Delegate fees Delegate details (please tick) Name Position £30.00 + VAT BQF members £55.00 + VAT CQI members £100.00 + VAT Non-members Organisation Invoice address Town County Postcode Conditions Telephone By returning this form, you confirm that you will be attending and an invoice will be sent to you. Mobile Fax Confirmed bookings cannot be cancelled after 17 September 2012 and remain payable in full. However, substitution of delegates may be made at any time – please advise Annabelle Flower on +44 (0)20 7654 5006 or [email protected] before the date of the event. Email Special requirements Payment options 1. Cheque. I enclose a cheque for £ payable to ‘The British Quality Foundation’. 2. Invoice (members only). The PO number, if applicable, is Please invoice me for £ 3. Credit / debit card. Either complete the details below or call our accounts team on 020 7654 5008. Please debit my Mastercard Visa Debit card for this amount £ Cardholder’s name Cardholder’s statement address (if different from above) Card no. Start date Signature of cardholder CVC no.* Date *The CVC no. is the last 3 digits on the signature strip on the back of your card. Return this form to: Annabelle Flower The British Quality Foundation 32-34 Great Peter Street London SW1P 2QX United Kingdom Expiry date T +44 (0)20 7654 5006 F +44 (0)20 7654 5001 E [email protected] www.bqf.org.uk Issue no.