Building a Low Vision Practice Lou Lipschultz, OD Private Practice Olympia Fields, IL For a copy of the handout: Goals for Today ■ Provide strategies for developing “primary low vision care” in an Optometric practice ■ Present cases ■ Provide a strategy for managing a practice in startup or challenging times visit www.llipschultz.com and visit the LECTURES link Corporate Affiliations: Lou Lipschultz ■ United Webcast, LLC ■ OcuSource.com, LLC ■ LetsGoExpo, Inc. ■ OneSuiteNetwork, LLC ■ Vision Rehab, Inc. Experience ■ 1986: ICO Graduate ■ 1994: Founded Sight Systems ■ 1986: Purchased practice ■ 1997: Founded Vision Rehab, Inc. ■ 1987-93: Acquired 7 local practices ■ 2000: CEO HumanWare ■ 1999: Consolidated into 3 locations ■ 1986-1991: Peds/VT focus ■ 1990-1997: CL focus ■ 2004: Founded OcuSource.com, LLC ■ 2006: Founded LetsGoExpo, Inc. ■ 2010: Founded United Webcast, LLC ■ 1992-1998 Board of Advisors – Bausch & Lomb ■ 1993-2000: LV focus Before we Begin… Challenging Questions ■ Have you set your personal goals? − Personal? − Professional? − Financial? ■ What is your timeline to “exit”? ■ How much do you want to make along the way? ■ What will it take to achieve your goal? − Will it be more patients? − Higher fees? − Side business? How to Plan Your Path ■ Break down each goal into steps ■ Create a business plan − Personal − Business ■ Study other businesses − Basic accounting − Real estate ■ Strategize to work smart! 1 Money Talk – Primary Care Money Talk – Low Vision Target income = $100k Still $100k Target Income ■ Exam fee = $100 ■ 4 LV exams per day ■ Average sale = $140 ($240 total) ■ Average net of practice = 25% ■ Average net per patient =$60 ■ LV exam fee = $250 − $250 x 4= $1,000 exam fees ■ Average purchases per case − $400 = 4 x $400 = $1600 ■ $100,000 / $60 = 1666 patients ■ Total revenue = $2600 for the ½ day ■ 5 days per week 48 weeks = 240 days ■ 40 weeks (NOT 48) = $104,000 per year − 7 exams per day are required to meet target income ■ If net = 25% = $26k − Over 25% of $100k goal from ½ DAY per week (10% of time) Developing Low Vision Practice Video Magnifiers (CCTV’s) 1. Equipment ■ Deciding on product(s) 2. Forms ■ Financial relationship 3. Marketing ■ Their role in the office 4. Training Recommended Equipment ■ Exam equipment $200 ■ Hand magnifier trials - $500 ■ Telescopic trials - $800 − Hand-held charts, fields − 3x, 5x, 7x, 10x − 2.2x, 3x, 3x spiral (Designs for Vision) − 7x binocular (Beecher) ■ Filters - $100 ■ ADL’s - $200 ■ CCTV - $2,000 − Brown, orange, yellow − Check guide, writing guide, talking watches, large print phone − Color table top version TOTAL - $3,800 Forms ■ “Delegate whenever possible” ■ Send prior to exam − LV history form ► Establish goals − Medicare Payment Policies − Payment Policies − Return policies (get it signed) − Directions − File request from Retina/Ophth/referrer 2 Marketing Low Vision Marketing Your Service ■ AWARENESS is the key! ■ Network − Retinal Specialists − Diabetic/primary care doctors ■ Brochure/referral packs to referrers ■ Your current database – educate your patients (parents and grandparents) ■ Public presentations − With a retinal MD Ramping Up LV Your OT Relationship ■ Take MD’s out to lunch ■ Finding the OT − Share your plan − Bring referral kits − Offer in-service for their staff − Visit at least 3 times per year − Advertise locally for position − Local rehab facilities − Don’t count on finding an OT trained in vision ■ The Relationship − Hired (My preference) − Referred Things You’ll Need to Know ■ Today’s patients are LESS techno-phobic ■ Patients increasingly accept or EXPECT advanced technology − Scanning hardware and software − Magnification software − Video magnification ■ Get to know your local Department of Rehab. ■ Daily living devices a must − Talking watches and clocks − Writing guides − Large print phones − Accessible telephones − GPS ■ Create referral relationship for advanced cases Most Common Cases ■ Macular Degeneration − Non-exudative (dry) ARMD − Exudative (wet) ARMD ■ Diabetic Retinopathy − Non-proliferative − Proliferative ■ Glaucoma 3 AMD “Vocabulary” Devices “Retina Rot” “Macularia” “Max Degenerate” “Immaculate Direction” Where to Begin Example ■ Quick estimate of required magnification ■ 20/400 with goal of 20/40 = 400/40 = 10X 1. Distance magnification from Distance Acuity 2. Near add from Distance Acuity 3. Rule of thumb ■ So magnification required = 10X ■ Equivalent Power − 10 x 2.5 = +25 Diopters Dry ARMD: Common LV treatment Wet – LV Treatment Options ■ High add (+3 to +10) ■ Greater than expected magnification ■ Low power telescopes ■ Excellent driving candidates ■ Lighting ■ Contrast enhancing filters − brown or orange − Improves with eccentric viewing training ■ Eccentric viewing training ■ Results vary dramatically based scotoma − Size − Location 4 Cases Tonya D. ■ Think “out of the box” ■ Remember… you’re not CURING low vision…. You’re empowering the patient with tools, skills and knowledge ■ 31 Y.O. WF ad agency executive ■ Dx: Albinism/nystagmus ■ BVA - 20/200 OD, OS ■ CLET ■ Primary Complaints T. D. T. D. - Tx ■ Proceed in steps − Can not see audience during presentations − Can’t see laptop while presenting − Cosmesis ■ 1991 − 2.2x Spiral Telescope (OD) at Null Point Direction − Zoomtext for Notebook Computer − +6.00 add ■ 1999 − 3.0x Fixed Scope - Down Gaze for CRT Work − 80% Grey Polarized T. D. - Tx ■ 2003 − Requests any new solutions? ■ Fit with Telescopic Contact Lens − Over Minus by -12.00 − Over-refraction in spectacles − Net = @1.2-1.5x (20/80 BVA) − Added bioptic into system (20/30 BVA) ■ 2008 − Happily wearing CL telescopes and using other devices D. K. Hx ■ 3 years prior − WET ARMD − Post focal laser OD − BVA ► OD: ► OS 10/150 2/200 − Stable 6 months 5 D. K. Tx D.K. Tx ■ Returning visit (3 years later) ■ Goals − Excellent disposition ■ Spouse deceased − “Voracious reader - dearly misses reading” ■ Va same (10/150) − Does not leave house much: Caregiver for husband ■ CCTV re-dispensed ■ Tx − Video magnifier dispensed ► Only device that provided fluent reading − “Abusive spouse” – returned device in 3 days ■ 6-month follow-up − VA same − CCTV excellent for all near activities − “New person” H. M. Hx H. M. Tx ■ Albinism ■ Blue Solid Tint 60% Toric SCL ■ 20/200 OD/OS ■ 7x Monocular Loupe ■ +4.00 - 2.00 X 180 OD, OS ■ 3x Binocular TS in Primary Gaze ■ CPF Brown ■ Goals − Decrease glare − “Normal eye color” H. M. H. M. 6 J. B. “I wonder if…” ■ 1997 − Bva - 10/400 od, os − 20 inch CCTV barely helped − Implant surgery went bad! − Retina not visible even upon dilation J. B. Practice Managent ■ Post-op BVA - 20/80 ■ TX − +5.00 Add RORX With Prism − Renting CCTV for Reading Bible Suggested Philosophy Focus on Specialties ■ “Manage your practice as if you were selling it tomorrow” ■ Pediatrics − Books always clean − Minimal chance for surprises − It could happen! ► Illness, disability, death ► Bringing in a partner ► Planning for retirement ■ Geriatrics & Low Vision ■ Referral Services − Emergency services − Glaucoma − Diabetic retinal monitoring 7 Maximizing Marketing Dollars: “Mine” Your Database & Recall ■ Your patient database (list) is your GOLD! Mine it! − Recall at-risk patients (diabetes) − Past-due recall − Year-end opportunities ► Flexible spending ► Benefits changing/ending Maximizing Insurances: Medicare & Others ■ Invest in Medicare billing training ■ Learn the “allowable” − Return visits − Modifiers − Special testing Recommended Books Summary: Low Vision in Practice ■ Anthony Robbins ■ Very low cost to initiate – high ROI − Series of personal growth books ■ Real Estate: no money down ■ 4-Hour Work Week − Timothy Ferris − Less than $5k ■ Fantastic specialty − Creates nice diversion − Technically challenging − Emotionally challenging − You’ll see lots of disease! ■ Tremendously rewarding − Internally − Financially Today We Have…. Discussions/Questions? ■ Reviewed implementing LV into practice ■ Reviewed Cases ■ Reviewed Growth Strategies THANK YOU! Lou Lipschultz [email protected] 8
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