How to Return Spare Parts The correct procedure Return of spare parts

How to Return Spare Parts
The correct procedure
Return of spare parts
Please note that if for some reason you need to return your spare parts to the warehouse in either Copenhagen or Singapore, you must contact the responsible sales person in advance to make an agreement for return and to receive a ‘Return Number’.
Return procedure
Send an e-mail to our office via [email protected] clearly stating:
„„
Order number
„„
Number of items
„„
Reason for return
„„
Reference number
„„
Photos of damaged parts – if any.
Subsequently, we will send you a Return Number and details as to where the parts
should be returned. Please mark the shipping box with shipname our order number and
Return Number. When all parts have been received in good condition, we will issue a
credit note.
How to Return Spare Parts
The correct procedure
Please note that spare parts are not to be returned unless you have received a Return
Number from MAN PrimeServ Copenhagen in advance. If you return your spare parts
without a Return Number, we may be unable to track and register your parts.
Please return your spare parts to one of the addresses below.
Return address, Copenhagen
MAN Diesel & Turbo, Goods Reception
Teglholmsgade 35
2450 Copenhagen SV.
Denmark
Return address, Singapore
MAN Diesel & Turbo Singapore Pte. Ltd.
18 Tuas Avenue 1
Singapore 639499
Att.: Logistic Centre, Asia
All data provided in this document is non-binding. This data serves informational purposes only and is especially not guaranteed in any way. Depending on the subsequent specific individual projects, the relevant data may be subject to changes
and will be assessed and determined individually for each project. This will depend on the particular characteristics of each individual project, especially specific site and operational conditions · 3010-0215-00ppr June 2012 Printed in Denmark
Remember the Return Number
MAN Diesel & Turbo
PrimeServ Copenhagen
Teglholmsgade 41
2450 Copenhagen SV, Denmark
www.mandieselturbo.com
Spare Parts
(Two-stroke)
Phone +45 33 85 11 00
Fax
+45 33 85 10 49
[email protected]
Emergency phone after office hours:
+45 40 19 35 01
Technical Service
Phone +45 33 85 11 00
Fax
+45 33 85 10 49
[email protected]
Emergency phone after office hours:
+45 20 48 94 40
MAN Diesel & Turbo
PrimeServ Copenhagen
Forwarding & Receiving
Teglholmsgade
41
Teglholmsgade
2450
Copenhagen
35 SV, Denmark
2450 Copenhagen
Phone
+45 33 85 SV,
11 00
Denmark
Phone +45 33 85 11
Fax
10 00
49
Fax
[email protected]
+45 33 85 10 16
[email protected]
www.mandieselturbo.com