How to Logon to The SIMS Learning Gateway (SLG) - A Parent’s Guide Open your web browser and go to https://hslg10.capita-cso.co.uk/ In the Username box, enter your username as shown on the logon letter sent to you from the school – It will be in the format of: PET.MrJSmith In the Password box, enter the password as shown on the logon letter sent to you from the school. If this is your first time logging in you will need to create a new password on the next screen. See below. Click ‘Log On’ It is your responsibility to ensure that your username and password are kept private. Whilst the software has been designed to prevent access to highly personal student information, access to the site must be restricted. When setting a new password it must meet complexity requirements and the following are the minimum requirements. This ensures that your account is kept completely secure – o Your password must not contain your username or parts of your username that exceed two consecutive characters. o It must be at least six characters in length. o It must contain at least one upper and lowercase letter and one number. o The maximum age a password can be is 180 days. You will be forced to change your password every 180 days. 3 previous passwords are remembered which means that you cannot use the previous 3 passwords when changing. If you have any questions or problems please do get in touch via email at [email protected] Please note we are unable to offer support over the telephone.
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