“HOW
TO”
GUIDE
FOR YOUR CONVERTER BOXES
REMOTE
MESSAGES
interactive digital communications
ON
CHANNEL
CURSOR
Standard-Definition
Converter (DCT)
GUIDE
POWER
INFO
MENU
DOLBY
D I G I T A L
MENU
SELECT
Hi-Definition
Converter/DVR
What’s
Included
GUIDE
INFO
FORMAT
CH
CH
DCX3400-M
(OR)
Remote Control
Power Cord
Coax Cable
(DCT Only)
Component Cable
(DVR Only)
HDMI Cable
(DVR Only)
To ensure successful installation of your Converter Box, please read and follow all of these steps.
1. Make sure you have an additional coaxial cable at home. It will need to be long enough to reach from your wall outlet to your
Converter Box. If you don’t, one can be obtained at your local NPG Cable office.
2. IMPORTANT: If you’re installing multiple Converter Boxes, and one is a High-Definition Converter or DVR, start by connecting that one first,
as it will take longer to download the code.
3. Do NOT connect the power cord to the Converter Box until you are instructed to do so.
4. Make sure all connections are made as tight as possible.
HOW TO CONNECT YOUR
HIGH DEFINITION CONVERTER/DVR
MENU
SELECT
GUIDE
INFO
FORMAT
CH
CH
DCX3400-M
I.
Connect the Coax Cable from the wall outlet to the ‘CABLE IN’ input on the back of the Converter.
USING COMPONENT CABLES
USING AN HDMI CABLE
III. Plug one end of the Converter power cord into the Converter, then
the other into the power outlet.
IV. Change your TV’s Input/Source to ‘Video 1’ or ‘Component 1’; some
TV’s have more than one, so you may need to scroll through them.
II. Connect the HDMI Cable from the HDMI output on the back of the
Converter to the HDMI input on the back of the TV.
III. Plug one end of the Converter power cord into the Converter, then
the other into the power outlet.
IV. Change your TV’s Input/Source to ‘HDMI’, some TV’s have more than
one, so you may need to scroll through them.
AUDIO OUT
II. Connect the Component Cable from the ‘Video Out’ (‘Green’ in (Y),
‘Blue’ in (Pb), ‘Red’ in (Pr)) and ‘Audio Out’ (‘White’ in (L), ‘Red’ in (R))
on the back of the Converter to the same inputs on the back of the
TV.
DIGITAL
AUDIO OUT
(OPTICAL)
R - AUDIO - L
AV IN 1
DVI IN
V.
The Converter Box will take a couple of minutes to power on. Once it
does, it may take up to one hour to fully load all the information.
R - AUDIO - L
R
VIDEO
- AUDIO - L
PR
PB
ANT 1 IN
(AIR)
R - AUDIO - L
S-VIDEO
ANT 2 IN
(CABLE)
(Back of TV)
L
COMPONENT IN
4
1
(Back of DVR)
2
3
eSTB MAC: 1234X56X7XXX
5
DOCSIS MAC: 1234XX5X67X8
MCARD SN: MA1234XXX567
CAUTION
Y
RISK OF ELECTRIC SHOCK
DO NOT OPEN
L
L
R
R
MCARD UA: 01234567890123456
DIGITAL
AUDIO
Host SN: M01234XX567
Pb
AUDIO OUT
VAR
Pr
1
RF OUT
+
IEEE 1394
VIDEO OUT
VIDEO
S-VIDEO
POWER
eSATA
WALL
WALL
CABLE IN
CN: CM12345XXXXXXX678901234567
VI. Note: To customize your settings, see Page 6 of the booklet.
HOW TO CONNECT YOUR STANDARD
DEFINITION CONVERTER (DCT)
REMOTE
MESSAGES
interactive digital communications
ON
CHANNEL
CURSOR
GUIDE
POWER
MENU
INFO
DOLBY
D I G I T A L
I.
Connect the Coax Cable from the wall outlet to the ‘CABLE IN’ input on the back of the Converter.
II. Connect a Coax Cable to the ‘TV/VCR’ output on the back of the Converter. Now connect the other end to the ‘Antenna’, ‘Cable’ or ‘A/V’
input on the back of the TV.
III. Plug one end of the Converter power cord into the Converter, then the other into the power outlet.
The Converter Box will take a couple of minutes to come on.
Once it does, it may take up to one hour to fully load all information.
DVI IN
R - AUDIO - L
R
VI. Note: To customize your settings, see Page 6 of the booklet.
(Back of DCT)
TO
TV/VCR
TO
RF IN
L
R
R
CAUTION
CABLE
IN
DIGITAL
AUDIO
OPTICAL
RISK OF ELECTRIC SHOCK
DO NOT OPEN
USB
VIDEO
DIGITAL
AUDIO
COAX
PB
PR
R - AUDIO - L
S-VIDEO
ANT 1 IN
(AIR)
ANT 2 IN
(CABLE)
(Back of TV)
L
COMPONENT IN
AUDIO
S-VIDEO
WALL
L
- AUDIO - L
VIDEO
CN: CM12345XXXXXXX678901234567
RF IN
DIGITAL
AUDIO OUT
(OPTICAL)
R - AUDIO - L
AV IN 1
V.
AUDIO OUT
IV. Change your TV’s Input/Source to ‘Cable’, some TV’s have it as ‘C 03’, ‘DC 03’ or it could be something different, so you may need to scroll
through them.
SWITCHED
105-125V
60Hz
4A Max
500W MAX
AS0123456xxxxxx78
WALL
2
HOW TO USE YOUR DCT/DVR REMOTE CONTROL
BASIC FEATURES
MENU
INFO
Displays information about a channel
or program
GUIDE
Displays the Program Guide
ARROW KEYS
Moves through on-screen choices or
program listings
Displays the Quick Menu
feature that displays
shortcuts
CABLE
Turns Cable Mode on or off
EXIT
Exits selection screens and
banners to display full
screen TV
ON DEMAND
Displays Video On-Demand Choices
FAVORITES
Displays favorite channels once you
set them up
LIST
Displays a list of recorded programs
REPLAY
Replays the last 8 seconds of a
program or recording (Instant Replay)
REWIND
Rewinds in 4 speeds
STOP
Stops recording a program or stops
the replay of a recording
OK/SEL
Selects an on-screen item
CHANNEL UP OR DOWN
Selects a channel up or
down
LAST
Return to the previous
screen or channel
LIVE
Returns to live programming
FAST FORWARD
Fast-forwards in 4 speeds
RECORD
Records a program
SWAP
PAUSE
Pauses the program or recording you
are watching
Swaps from one tuner to
another so that you can
record one program and
watch another, if you are
using a Dual Tuner
Details in blue indicates buttons for DVR use only
3
iGuide -
◊Press the ‘Guide’ button on your
remote.
◊The On-Screen Program Guide is
your source for finding out what’s on.
◊Navigate throughout the guide using
the Arrow Keys.
◊Press GUIDE on your remote to
access Listings by time.
Blue - Regular Programming
Purple - Movies
Green - Sports
Light Blue - Kids Programming
Info ◊ Press the ‘Info’ button on your remote.
◊ The Information Bar allows you to see
program information and includes program name, start and end time, channel,
current time and a brief program description.
Quick Menu ◊ Press the ‘Menu’ button on your remote.
The Quick Menu provides shortcuts to
the key features of your program guide and digital cable service and allows you
to go directly to i-Guide features without having to navigate through a series of
menus.
On Demand (Where available) ◊ Press the ‘On Demand’ button on your
remote.
◊ Navigate through the different
categories using the arrow keys.
◊ Press the ‘OK/SEL’ button to display
information about a movie.
◊ When ready, press the ‘Buy’ button on
your screen to purchase the movie.
HOW TO USE YOUR DVR REMOTE CONTROL (CONT’D)
DVR QUICK START GUIDE
This guide will help you become familiar with the many features your DVR
service has to offer. We know you’re excited to begin using your service, so here
are some quick tips to get you started.
◊
◊
◊
◊
DVR Features -
Press ‘Pause’,‘Rewind’ or ‘Instant Replay’ on your remote. Select ‘Live’ to return to live TV.
Press ‘Pause’, then press ‘Fast-Forward’ to view slow-motion in forward mode.
Press ‘Pause’, then press ‘Rewind’ to view slow-motion in reverse mode.
Press ‘Page +/-’ to advance/rewind the recording in 5 minute increments.
Record and Watch a Recording ◊ While viewing TV Listings, highlight the program you wish to record and
press the ‘Record’ button on your remote. A red dot appears in the Program
Information window.
◊ While watching live TV, simply press ‘Record’. A ‘Recording Started’ notice
appears to indicate that the recording has begun.
◊ Press ‘List’ on your remote to view your recorded programs. Highlight a
program and press ‘OK/SEL’. Select the ‘Play’ Icon to begin.
RECORD AND PLAYBACK PROGRAMS
Depending on the DVR model you have, most DVRs can record up to 120 hours of
standard-definition programming or up to 26 hours of high-definition programming.
Storage space varies based on the type of channel (Digital, HD) you are recording.
Your DVR saves your recordings and allows you to view them whenever you want.
You can watch and record programs at the same time or watch only a portion of your
episode and view again later.With program notices and options to guide you through
the steps, playing and recording programs is very simple.
Record While Watching TV ◊ Simply press ‘Record’ on your remote. A notice appears to indicate recording
has begun.
◊ Press ‘OK/SEL’ on your remote to hide the notice, or wait for it to disappear.
Any portion of the program saved in the buffer will also be recorded.
◊ TIP – To record a second program at the same time, tune directly to the
program you want to record. Your DVR will automatically swap to the
available tuner.
Record from the Program Infomation Screen ◊ Press ‘Guide’ on your remote to view the TV Listings.
◊ Highlight a program and press ‘Info’ on your remote. The program
Information screen appears.
◊ Press ‘Record’ on your remote or select the ‘Record’ Icon.
◊ Press ‘OK/SEL’ to record the program as planned, or select the ‘Recording
Settings’ icon to modify the recording settings.
Create a Manual Recording ◊ Set a manual recording based on a date, time and channel. This is helpful when
you want to record only a portion of a long program, such as CNN News.
◊ Select the ‘DVR’ Icon from the Quick Menu, then ‘Set a Recording’ and follow
the on-screen prompts.
Record a Single Program ◊ Press ‘Guide’ on your remote to view the TV Listings.
◊ Highlight the program you want to record.
◊ Press the ‘Record’ button on your remote. A red dot appears next to the
program title in the grid so you know the program is scheduled to record.
Record a Program Series ◊ Press ‘Guide’ on your remote to view the TV Listings.
◊ Highlight the TV Series you want to record and press ‘Info’ on your remote
and select the ‘Record’ icon from the Program Information screen.
◊ Select the ‘Set up a Series Recording’ Icon to specify your recording options.
◊ Select the ‘Record Series with these Settings’ Icon to schedule the recording,
or select the ‘View all Settings’ Icon to access advanced setup features.
View Programs Scheduled to Record ◊ Select the ‘DVR’ Icon from the Quick Menu and select ‘Future Recordings’. To
view recordings for each day of the week, press the arrow key on your remote.
◊ The Red dot or ‘Record’ Icon next to a scheduled recording indicates that
the individual program will record as scheduled.
◊ The Red dot with 2 quarter moons or ‘Series’ Icon next to a scheduled
recording indicates that the series will record as planned.
◊ The Red Circle with a line thru it or ‘Conflict’ Icon indicates a scheduling
conflict with a specific episode of a series you have scheduled to record.
4
HOW TO USE YOUR DVR REMOTE CONTROL (CONT’D)
MANAGING PROGRAMS AND RECORDINGS
The HD/DVR is set to automatically erase programs when space is needed.
However, you can delete programs manually or modify the delete priority to save
“Until I Delete.”
Delete and Modify Recordings ◊ The blue bar at the top of your Recorded Programs list tells you how much
space your recordings are using.
◊ Press the ‘List’ button on your remote and arrow up and down until you
highlight the program you wish to delete and press ‘OK/SEL’.
◊ Arrow right to the ‘X’ and press ‘OK/SEL’. A confirmation window will pop
up and press ‘OK/SEL’ to permanently delete the recordings.
◊ To modify how long a recording will be saved, select the Delete Priority
‘! ‘ Icon from the Program Info screen. Change the settings to save this
recording: “Until I Delete.” To modify the delete priority for an entire series,
you must select it from the Series Priority List.
Cancel or Modify a Single Recording ◊ Select the ‘DVR’ Icon from the Quick Menu and select ‘Future Recordings’.
◊ Select a program title and press ‘OK/SEL’ on your remote to view the
Program Info screen.
◊ Select the ‘Record’ Icon to view your options.
◊ Select the ‘Don’t Record’ Icon to cancel the recording. Or, select the ‘Modify
Recording Settings’ Icon to modify options.
◊ Select the ‘Record with these Settings’ Icon to save changes.
Cancel or Modify a Series Recording ◊ Select the ‘DVR’ Icon from the Quick Menu and select ‘Series Recordings’.
◊ Select a program title and press ‘OK/SEL’ on your remote to view the
Program Info screen.
◊ Select the ‘X’ Icon to cancel the series recording, or select the ‘Modify Series
Settings’ Icon to modify your options.
◊ Select the ‘Delete this Series Recording’ Icon to cancel the recording. Or
select the ‘Don’t Delete this Series Recording’ Icon to keep it.
◊ Select the ‘Record with these Settings’ Icon to save changes.
5
SCHEDULING CONFLICTS AND NOTICES
Any time you schedule more than two recordings for the same time, you will
see a ‘Scheduling Conflict’ message that allows you to select the program you
want to record. The DVR automatically prioritizes your scheduled recordings so
you can easily select the program you wish to record in case of a conflict.
Single Recording Conflicts When you attempt to schedule a recording that conflicts with two other
previously scheduled recordings, the Conflict screen will indicate the title, date,
and time of the program that will NOT record if you proceed with the new
recording. Select an icon at the bottom of the screen to indicate which program
you wish to record.
◊ Tip – If you want to delete your highest-priority recording not
listed on the Conflict screen, you must delete it from your list of
Scheduled Recordings.
Series Recording Conflicts When you try to schedule a new series recording at the same time as a
previously scheduled series recording(s), you will see a series ‘Conflict’ screen.
The screen automatically hides your highest priority program. It shows you the
conflicts the new recording has with the lowest-priority series.
◊ Use the on-screen Icons to select the series you want to record.
◊ Select the ‘Record’ Icon to indicate your selection. The Confirmation
screen appears.
◊ Select the ‘Confirm’ Icon to confirm your ‘Series Recording’.
Recording Space Low or Full The DVR automatically erases programs marked for removal if space is needed.
When recording space is 20% or less, a notice will appear; you may:
◊ Continue recording. If space runs out during the recording, the recording
will pause and the Recording Space Full notice will appear.
◊ Go to ‘My Recordings’ and delete programs to make space for your new
recordings.
CUSTOMIZE YOUR SETTINGS
Audio
◊
◊
◊
◊
◊
◊
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Audio Setup’.
Press ‘OK/Select’ on the remote.
Choose your settings based on your preference and system.
*Note: Use “Audio Output” “Advanced” settings for surround sound systems.
◊ Press ‘OK/Select’ on the remote to confirm your selections.
Clock/Channel Display
◊
◊
◊
◊
◊
◊
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Cable Box Setup’.
Press ‘OK/Select’ on the remote.
In the ‘Front LED Display’ you will see either ‘Current Time’ or ‘Current
Channel’, arrow right or left depending on which option you prefer.
◊ Press ‘OK/Select’ on the remote to confirm your selection.
Purchase Pins / Service Locks - (Blocks PPV Or VOD Ordering)
◊
◊
◊
◊
◊
◊
◊
◊
◊
◊
Guide Color
◊
◊
◊
◊
◊
◊
◊
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Guide Color Setup’.
Press ‘OK/Select’ on the remote.
Select your color preference.
Press ‘OK/Select’ on the remote to confirm your selections.
Auto Tune
◊
◊
◊
◊
◊
◊
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Guide Setup’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Channel Entry Behavior’ and make sure ‘Auto Tune’ is selected. If
not, press the left arrow on the remote until it shows ‘Auto-Tune’.
◊ Press ‘OK/Select’ on the remote to confirm your selections.
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Parental Control Setup’.
If a password has already been setup you will need to enter the four digit
number, if one has not been setup you will have to enter the default code
“0000” (zeros).
Scroll to ‘Pins Setup’ for blocking PPV or scroll to ‘Service Locks’ for blocking
VOD and press ‘OK/Select’.
Scroll to ‘Enter New Purchase PIN’ for blocking PPV and enter a four digit code
or press ‘OK/Select’ on the Video On Demand service listed for blocking VOD.
You will then be prompted to re-enter your new Purchase PIN you set up
for blocking PPV or you should see a closed lock appear next to Video On
Demand indicating that is has been locked. Press ‘Exit’ to save this setting.
Test your Purchase PIN for blocking PPV by going to a PPV channel and trying
to order.You should be prompted for the PIN before being allowed to proceed
with your order.
Test your Service Lock for blocking VOD by going to channel 1 or pressing
‘VOD/On Demand’ on the remote. If the service is locked you will be
prompted for the PIN before seeing the VOD Menu.
Parental Controls
◊
◊
◊
◊
◊
Press ‘Menu/Settings’ (to the right of the Guide button) twice on your remote.
Scroll down to ‘Set Up’.
Press ‘OK/Select’ on the remote.
Scroll down to ‘Parental Control Setup’.
If a password has already been setup you will need to enter the four digit
number, if one has not been setup you will have to enter the default code
“0000” (zeros).
◊ You can now choose the options you want to lock or unlock.
◊ Scroll to the Lock you want and press ‘OK/Select’.
◊ Scroll to the channel or content you want locked and press ‘OK/Select’.Your
selection will now display a padlock indicating the selection has been locked.
If you press ‘OK/Select’ again on the option the padlock will be removed
indicating the selection has been unlocked.
6
ENJOY YOUR NEW DIGITAL CABLE SERVICES
If you need additional assistance, please call
1-800-896-5701
or visit our website
www.npgcable.com
*Channels or Models are subject to change at any time. DVR, DCT, and Remote Control Models may vary, however the functions remain substantially constant
for all models. We reserve the right to correct any errors or omissions.