1. art and entertainment
2. movies and tv
3. television

WOW! Ultra TV
SM
SM
With WOW! Ultra TV , you can enjoy your TV experience more with easy access to all your
entertainment content and play back on any TV in your home.
-Whole-Home HD DVR-
–QUICK REFERENCE GUIDE–
6 HD Tuners
Record 6 HD shows at one time.
Multi-Room Solution
Start a recorded show in one room, pause it and then continue watching it in
another room.
Easily Setup Recordings
Whether a movie, show or whole series, easily program your DVR with the Smart
Menu. You can even change your settings after a show has started to record.
Online DVR Management
Schedule, delete or change settings for a recording online.
Lots of Storage
The 500GB hard drive lets you store up to 300 hours of SD programming or 75
hours of HD programming. The storage meter is easy to check to see how much
you have recorded.
Automatic Conflict
Detection
The system will let you know if you have a conflict that would impact your ability to
record an upcoming show.
External Hard Drive
Expand your storage capacity by connecting an eSATA external Hard Drive.
TV Categories
View upcoming programs for Movies, Kids, News or Sports with programming
listings for live TV, PPV and recorded content, specific for those categories.
Search
Search for a program by keyword, title or category across all live TV, VOD and
recorded content.
Flip Bar
Allows you to view information on what is playing, what shows are coming or set a
recording all without having to change the channel.
Live TV Controls
Pause, play or rewind live TV. Watch a show on live TV, pause it, and continue
watching from where you left off in another room.
Favorites
Set up a custom channel lineup, showing only the networks that you want to see.
Customize TV Listings
Hide channels that you don’t want to show up in your main TV channels listing.
Grid Guide
View listings with the Smart Menu or with a Grid Guide view.
VOD
WOW! VOD offers access to 1000s of movies, free TV shows and events.
-SMART MENU-
-WOW! Ultra TV Additional FeaturesSM
Elgin, Technician
For more
tips & support,
visit
wowway.com/
UltraTV-Support
Play Photos, Videos and
Music on Your TV
Play personal photos, videos and music from your computer on your TV screen.
Parental Controls
Set controls so certain shows require you to enter a PIN to watch.
Games
Play games on your TV screen.
Online Settings
Management
Set up the parental controls or closed caption setting online.
Flickr®
View photos from Flickr® on your TV screen.
Caller ID to TV
See who is calling on your TV screen when the phone rings. You can also access a
call list for past calls on your TV.
Wireless Home Network
Work on a computer anywhere in your home.
Mobile App
Use you iPhone, iPad, or Android device to manage your DVR and set recordings
when on the go, or use the app for your guide and remote control.
Shortcut Buttons
1. DVR
Go to the Recorded TV
category.
2. VOD
Go to the WOW!
OnDemand category.
3. GRID
Alternates between
the Grid Guide view of
programming and the
Smart Menu setup.
4. LIVE TV
Go to full-screen, live TV.
-REMOTE CONTROL3
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dvr
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vod
grid
ticker
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liveTV
live
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TV
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info
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OK
8
back
9
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menu
15
16
next
replay
skip
17
play
19
18
pause
rew
fwd
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rec
stop
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vol
mute
ch
last
11
abc
def
ghi
jkl
mno
pqrs
tuv
wxyz
clear
0
TV
Input
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clear
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pqrs
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tuv
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Input
TV
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Player Controls
Control your recorded
or live program with the
following buttons:
15. MENU
From wherever you are,
MENU returns you one
step at a time back to the
Navigation
Category Cards. Press
5. INFO
MENU twice to go directly
Brings up an action menu
to
TV Channels category.
of options related to the
16. REPLAY
item in focus.
Rewinds the program
6. ARROWS
seven seconds, so you
Navigates the Smart Menu.
can check out what you
Holding an arrow down
missed. Also moves the
activates turbo scroll,
time slot a day back.
increasing your browsing
17. SKIP
speed.
Skips forward in your
7. Screen Size
program the number of
Alternate between
seconds
that you predefine
full-screen and the
in settings. Also moves the
Smart Menu.
time slot a day ahead.
8. OK
18.
PLAY
Press OK to select a menu
Begins playing the
item or confirm an action.
selected program.
9. BACK
19. REWIND
Takes a list displaying TV
Press up to three times
programming back to the
(for three speeds) to
previous half hour. Also
rewind the show.
pages back through an
20.FAST-FORWARD
info note.
Press up to three times
10. NEXT
(for three speeds) to
Takes a list displaying TV
fast-forward.
programming forward to
21. PAUSE
the next half hour. Also
Pauses the show you are
pages forward through
watching.
an info note.
22.RECORD
11. Last
Press while watching a
Return to the last
show or when a show is in
channel viewed.
focus to record.
12. NUMBER KEYS
23. STOP
Entering numbers will
Exits out of a recorded
take you directly to the
show or stops a recording
corresponding channel.
in progress if you’re
watching that show
full-screen.
*Not available on all TV models.
9
wxyz
13. CLEAR
Deletes a character during
text/number entries. Also
removes the Flip Bar.
14. TV Input
Enables easy switching
between TV input options.*
Smart Menu and Category Cards
To access the Smart Menu, press the MENU button on the remote. Use the left and right
arrows on the remote to browse the category cards.
Channels View
View all available
channels.
HDTV
Find all of the HD
content available to
watch, including live TV,
recorded TV and PPV.
Recorded TV
View all of the programs
you’ve recorded.
WOW! OnDemand
Search the vast library
of VOD titles.
Search
Search for programs by
title, keyword, or category
across all available
content, including live TV,
PPV, recorded TV and VOD.
Favorite Channels
Create a list of your
favorite channels for
easy access.
Movies
View all available movies,
including live TV, recorded
TV and PPV.
Messages
Read messages about
WOW! services and
updates.
Sports
View all available
sports programming,
including live TV,
recorded TV and PPV.
Settings
Customize your
Ultra TV experience.
Kids
View all children’s
programming, including
live TV and recorded TV.
News
Find all of the news
channels and current
news programming,
including live TV and
recorded TV.
Music
Listen to music from your
computer or view all TV
music channels.
Caller ID to TV
View a list of incoming
phone calls.
Games
Choose from a variety
of classic games to play
on your TV.
Photos
View photos from your
Flickr® account or your
computer on your TV.
HomeConnect
Access movies, music
or photos from your
computer on your TV.
Recorded TV
Managing Recorded TV
The Recorded TV category lists all your recorded shows in alphabetical order. Episodes of a
series are grouped into folders and individual episodes are seen in the preview panel to the
right.
Automatic Conflict Management
You can record or watch up to six shows at once. A conflict detection note will pop up, if you
are already using all six tuners – which means that you may be recording five shows and
watching Live TV. If this happens, an action menu will show up automatically on the screen
giving you options to choose which recordings you want to keep.
The recorded show icons let you know the following:
The show is recording right now.
The show is scheduled to record.
The show is recorded and may be deleted when space is needed.
The show is recorded and will not delete unless deleted manually.
The Options card in the Recorded TV category lets you manage your recorded TV.
How Much Space is Left on My DVR to Record Shows?
The Storage Meter lets you know how much space you have left to record more programs.
It’s located in two places in the Smart Menu. In Recorded TV, the Options card displays the
amount of space remaining. In Settings, select the the Recording Space card.
WOW! OnDemand
•• Scheduled to Record in Options lets you see all the programs that are set to record.
Here you can also cancel a recording or alter your recording settings for each show.
Just pick the show you want to manage and press the INFO button.
•• Select the VOD category in the Smart Menu.
•• Recording Defaults in Options let you determine your default preferences for how
long to keep a recording, how many episodes to record, when the recording starts
and stops, and whether to record first runs or repeats.
•• You’ll see a list of video folders in the vertical band, as well as a My Rentals folder.
When you scroll over each folder, the available programs in each will appear in the
preview panel to the right. Press OK to select any of the folders in the VOD library.
How To Set A Recording & Series Recording
When you see a program you like, press OK and you’ll get the following list of options:
When watching a show: To record the show you are currently watching press RECORD and
the show will begin recording. If you are watching a show and want to record the series,
press INFO. Then select “Record Series.”
•• preview - Plays the trailer for the selected movie.
Via the Search category: You can search for the show in the Search category by title,
keyword or category. Select the show in the results by pressing OK and then select “Record
Once” or “Record Series” in the action menu.
In TV Channels category: You can scroll through the TV channel lineup. When you find a
show that is in progress you want to record either in the listing or in the preview panel, press
record. If you want to record an upcoming show, press INFO. An action menu will appear
where you can select “Record Once” or “Record Series.”
Search the vast library of movies, TV shows and events.
•• lock - Uses Parental Controls to block access to that channel.
•• buy - Purchases the movie so that you can watch it immediately.
Caller ID to TV
For WOW! Phone customers with Caller ID to TV, the Smart Menu maintains a list of calls
you’ve received. You can access this list in two ways: through the Caller ID to TV category
on the Smart Menu or by pressing OK on the Caller ID to TV indicator when call information
appears.
When you access the list, you’ll see your phone lines listed along the horizontal band.
•• Select a phone number to see a list of recent calls. Press “OK” to get an action menu.
Options include “clear call log,” which will delete the call record, and “settings,”
which provides a shortcut to the phone settings section.
ccessing Music, Photos, and Videos
A
From Your Computer
Select the HomeConnect category to view your music, photos and videos from your connected
computers. You need to set up a DLNA® server to view content on your Ultra TV. Use the
HomeConnect category to browse through your computer files and select content to be added
to shortcut folders for easy access.
To Add Content:
(Example is related to music, but the same can be done for photos and video files.)
1. Select the HomeConnect category.
2. Select the computer whose content you would like to add. Your computer must be on and
connected to the network. If one is not showing up, select Search for Media Servers and
choose “Search.”
3. Browse through that computer’s file structure until you find the music files.
Online TV Management
Through the WOW! Customer Home Page, you can manage your DVR and more while you’re
away from the TV.
•• Log into your WOW! email account at wowway.net.
•• Once logged in, click on the TV tab in the “Email, Phone, TV” box and then select
“Manage My TV.”
•• From here, you can schedule recordings, manage recording settings, monitor how
much storage space you used, view full TV listings, set parental controls and add
Flickr® accounts.
Favorites
4. Press OK and choose “add folder to my music” or “add item to my music.”
You can create a channel lineup of only your favorite channels.
5. The music files or folder containing music files will automatically be added to the My Music
shortcut folder in both the HomeConnect category and the Music category.
To Add A Channel To Your Favorites:
To View Content:
1. In the HomeConnect category select the computer that you want to access and
press OK.
2. To view content, select My Content and then choose either the My Music, My Photos, or
My Videos shortcut folder.
3. Select an individual file you would like to play and press OK.
4. If you have a folder selected and you would like to view a list of options for the content of
that folder press INFO.
There are four approved DLNA servers for various operating systems: Windows Media Player
(Windows), Twonky (Mac, Windows, Linux), TVersity (Windows) and PlayOn (Windows). For
more information on HomeConnect, please go online to the TV Apps section of Manage My
TV on the WOW! Customer Home Page.
•• In the TV Channels category, tune to the channel you want to add and press INFO.
•• Choose “add item to favorites.”
•• You can delete a channel by selecting the channel and choosing “remove from
favorites.”
Browse your Favorites channel lineup by selecting the Favorites category card. You can clear
the entire favorites list by selecting the Options card in the Favorites category, then choosing
“clear all” from the action menu.
Ultra TV Apps
Ultra TV has apps for the iPad, iPhone and Android devices available for download today.
WOW! Ultra TVSM apps have full remote functionality and let you manage your DVR directly
from your mobile device. Visit wowway.com to view the full WOW! Ultra TVSM App User
Manual.
•• Set up new DVR recordings
•• Manage DVR recordings
•• Use your mobile device as a remote control
•• Search TV listings for up to two weeks out
•• Set your favorite channels or hide channels from your lineup
© 2014 WideOpenWest Finance, LLC.
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