How to Prepare an Effective Roadshow Presentation Value of Different Sources of Information 5.54 5.34 4.82 4.77 4.56 4.56 4.55 4.53 4.51 4.27 Management Presentations Public Filings or Report Sell-Side Analysis Competitors Business Press Investor Relations Department Customers Buy-Side Analysis Trade Press Informal Network 0 1 2 3 4 5 6 7 Source: The Ernst & Young LLP Presentations are the most valued source of investor information 1 Management Presentations “It’s a chance to make a real impact on your key audiences – and your share price.” “It’s also a chance to really impress the CEO ” CEO.” Source: IR Guide Number 4: Investor Presentation Management Presentations The most credible means of communication Interaction through Q&A N thi competes Nothing t for f attention tt ti An important leave-behind for meeting participants A stand alone record of your message A durable channel Instant feedback Most important source of non-financial information 2 Agenda for today’s session 1. Introduction to presentations 2. Ch Characteristics t i ti and d kkey points i t off roadshow d h presentations 3. The six message delivery rules 4. Improving your presentation IR Presentations 3 Message Communication C M O A M P IPO Industry conference Roadshows (1st contact) Analyst days R K A E N T Y Message Communication C M O A M R P IDENTITY K A E N T Y 4 Message Communication C M O A M R P IDENTITY K A E N T Y Message Communication C M O A M R P IDENTITY K A E N T Y 5 Just Three Types of Presentations If your objective is to introduce yourself to the audience? Then you must be talking mostly about identity If your objective is to inform your audience about your recent earnings? Then you must be talking mostly about performance If your objective is to explain your present actions or explain recent or pending actions. Then you must be talking mostly about the why’s the how’s and the when’s of events Message Communication C M O A M P IPO Industry conference Roadshows Analyst days R IDENTITY K A E N T Y 6 Identity presentations (Roadshows) The management of the company, telling g the story y of the company p y in their own words, in a way that leaves the audience with an accurate and lasting perception of the company. Common Ingredients of Identity Presentations Agenda for presentation (So audience knows what to expect) B2I Brand elements ► Company’s Company s strategy ► Competitive advantages / strengths ► Company position in markets Company overview Industry overview Recent performance (summary slides) Recent events (summary slides) Conclusion 7 Your B2I Brand “ A brand is a set of associations linked to a name, mark or symbol... The difference between a name and a brand is that a name doesn’t have associations; it is simply a name.” Tim Calkins, Editor of “Kellogg on Branding” 8 B2I Brand Foundation of attitude… investing is not purely mechanical Provides a way to differentiate between investment choices More B2B than B2C B2C: Heidelberg 9 B2B: Heidelberg B2I Brand Foundation of attitude… investing is not purely mechanical Provides a way to differentiate between investment choices More B2B than B2C Good B2I Brand management is similar to good consumer brand management 10 B2I Brand Foundation of attitude… investing is not purely mechanical Provides a way to differentiate between investment choices More B2B than B2C Good B2I Brand management is similar to good consumer brand management Clear Brand Message Exercise: Brand Association Please swap your business card with someone What brand associations spring to mind when y you see the other p person’s company name/logo? 11 Question When people hear your company name what do you think are their current associations? What would you like their associations to be? The B2I Brand Message Model Management S t r n g th s P o s i n o i t Churchill Pryce IR Meaningful & Memorable 12 Strategy - how do you plan to succeed in the future? “…deliver value, innovation and price leadership” Strategy - how do you plan to succeed in the future? “… through strong positioning in growth markets, acquisitions in core businesses and excellent innovation platforms” 13 Positive Brand Associations Capitalizes on Strengths Capitalizes on Position Effective Implementation STRATEGY Ignores Strengths Ignores Position Failure or Delay Negative Brand Associations Strengths -what advantages set you apart from your competition? “…market-leading brands in all four of our operating regions and offering our products through direct and independent sales channels” 14 Strengths -what advantages set you apart from your competition? “With large low-cost potash operations, plans to significantly expand capacity, and strategic global investments, we have an unmatched ability to meet the needs of North America and growing offshore markets” Positive Brand Associations Clear & Evident Factored into Strategy Enduring & Unchallenged STRENGTHS Hidden Ignored in Strategy Threatened Negative Brand Associations 15 Position - where do you stand in your markets? “A global leader in home appliances and appliances for professional use, selling more than 40 million products each year, in 150 countries.” . Position - where do you stand in your markets? “Wienerberger is the world’s largest producer of bricks and Nr. 2 in the clay roof tile market in Europe. We also hold leading positions in pavers in Europe, with a total of 232 plants in 24 countries countries.” 16 Positive Brand Associations Leadership Good foundation for Strategy Defendable & Enhancable POSITION Weakness Inconsistent with Strategy Declining & Threatened Negative Brand Associations Example: B2I Slide (Strategy) 17 Example: B2I Slide (Strengths) Example: B2I Slide (Position) 18 Performance Slides How well have you performed, how can you best explain l i thi this performance f and dd does thi this performance f shed light on your future prospects? If yes, how so? If not, why not? Example: Performance Slides 19 Example: Performance Example: Performance 20 Example: Performance Event slides What happened? Why? How will y your company p y be effected? In the case of M&A, the rationale behind the event. If you are the acquirer then also tie it to the articulated strategy. In the case of crisis crisis, what are you going to do about it? 21 Example: Event slides Example: Event slides 22 Six message delivery rules you need to know The Six Message Delivery Rules 1. Know your audience 2. Have clear objectives j 3. Get to important points quickly 4. Understand the strengths and weaknesses of your message channels 5. Make the most of market feedback 6. Resist the temptation to overreach 23 1. Know your audience “ Designing a presentation without an audience in mind is like writing a love letter and addressing it to ‘To Whom It May Concern” Ken Haemer Former Manager of Presentation Research AT&T “My first time in front of Wall Street’s analysts as chairman was a bomb. I had been in the job for eight months when I went to New York City on December 8, 1981, to deliver my message on the “New GE.” I had worked on the speech rewriting it, rehearsing it, and desperately wanting it to be a smash hit. It was, after all, my first public statement on where I wanted to take GE. Y kknow, th You the vision i i thing. thi However, the analysts arrived that day expecting to hear the financial results and the successes achieved by the company during the year. They expected a detailed breakdown of the financial numbers. They could then plug those numbers into their models and crank out estimates of our earnings by business segment. They loved this exercise. Over a 20-minute speech, I gave them little of what they wanted and quickly launched into a qualitative discussion around my vision for the company…. company At the end, the reaction in the room made it clear that this crowd thought they were getting more hot air than substance. One of our staffers overheard one analyst moan, “we don’t know what the hell he’s talking about.” Jack Welch 24 “ I always go along to an investor presentation, so that I can see the whites of their eyes…I eyes I want to see if they are up to the job." Unidentified Fund Manager www.presentationhelper.co.uk What are audience members looking for? Analysts who are following your company are looking for a ways to value your company. To work out the premium to be added to relative measurement (P/E) and its sustainability Fund managers who are not be familiar with your company are looking for a story or an idea. Don’t forget to include clear identity slide(s) at the beginning before going into the details Fund managers who own your shares are looking to confirm their i investment theses. h They will be looking for changes that might impact their original assumptions The media will be looking for newsworthy developments 25 Know the Audience: IR Team Role IR Team is in regular contact with audience members and should have a detailed data base IR Team are arrangers of events and should know who will be participating Message refinement Preparation of executives Keeping everyone on message IR Team must be held accountable for knowing the audience and meeting their needs 2. Have Clear Objectives One overall objective (the main takeaway) Contributing g objectives j One idea per slide Don’t risk confusing or diluting your message 26 3. Get to Important Points Quickly Audiences have short attention spans Let the main message arouse interest before going into detail Be quick explaining the basics of your company’s business It is frustrating to listen to a presentation and have no clear idea about what the company does 4. Understand IR Product Strengths and Weaknesses: Presentations The most credible means of communication A mechanism for interaction (Questions and Answers) A attention An tt ti grabber bb (audience ( di iis th there tto h hear you)) An important leave-behind for meeting participants A stand alone document (if done correctly) A durable channel (if stored on company’s website) Remember delivery is important (rehearse and don’t just think FAQ think TDQ and TOQ) Most important source of non-financial information 27 5. Make the Most of Market Feedback To fine tune your message To identifyy disconnects and gaps g p gaps in knowledge gaps in expectations To show that you are listening and responsive 6. Resist the Temptation to Overreach “You will be held accountable” 28 The Six Message Delivery Rules 1. Know your audience 2. Have clear objectives j 3. Get to important points quickly 4. Understand the strengths and weaknesses of your message channels 5. Make the most of market feedback 6. Resist the temptation to overreach The Six Message Delivery Rules IR Products 6 Rules Corporate Identity - “B2I Brand” 29 The Six Message Delivery Rules IR Products 6 Rules Corporate Identity - “B2I Brand” The Six Message Delivery Rules IR Products 6 Rules Corporate Identity - “B2I Brand” 30 How to improve your presentations Presentation Tip #1: Tell a story A logical flow makes your presentation easier to follow and understand Readers remember facts better in story y form than they do as separate items or disconnected elements Let the agenda tell your audience what to expect Link the details to the big picture (key point) 31 The Communications Staircase information add to context Source: Creating Powerful Presentations by David Fine, Fine Communications data The Communications Staircase information add to Earned $80 M context Source: data Creating Powerful Presentations by David Fine, Fine Communications 32 The Communications Staircase information Up 25% Earned $80 M add to context Source: Creating Powerful Presentations by David Fine, Fine Communications data The Communications Staircase Industry up 18% Up 25% Earned $80 M information add to context Source: data Creating Powerful Presentations by David Fine, Fine Communications 33 The Communications Staircase Industry growth leader Industry up 18% Up 25% Earned $80 M information add to context Source: Creating Powerful Presentations by David Fine, Fine Communications data The Communications Staircase Industryy growth leader Effective Slide Source: Creating Powerful Presentations by David Fine, Fine Communications 34 Example - Communication staircase Presentation Tip #2: Define your objectives Define your key message first, and build the presentation based on this message. People will retain only 2 to 3 key take-aways Even for your quarterly results, think of what the numbers should tell investors, and let that be the theme of your presentation (e.g. “We’re expanding on schedule”). 35 Presentation Tip #3: One point per slide Limit each slide to a single key message Make it obvious - Don’t leave audience second guessing your main point Use a submarine or a descriptive heading to sum up this message Example: One point per slide 36 Presentation Tip #4: Promote your B2I brand Put a few identity slides into every presentation Link facts and figures to strategy This helps make your presentations comparable over time. Example: Promote your B2I brand 37 Presentation Tip #5: Keep it short Get to your important points quickly Keep p Guy y Kawasaki’s 10:20:30-rule in mind: 10 slides 20 minutes 30 pt font size Presentation Tip #6: Use graphics wisely to enhance your message Pictures should illustrate and explain your text, and graphs should make your numbers easy to understand. d t d Before using a graphic, ask yourself why is it necessary. If it doesn’t have a clear purpose, it’s better to leave the space blank. Adding unnecessary graphics only serves to annoy and confuse busy investors and fund managers. 38 Example: Use graphics wisely to enhance your message Example: Use graphics wisely to enhance your message 39 Presentation Tip #7: Converse, don’t perform Don’t read from a script. Key words on index cards or in the slides are helpful for inexperienced presenters. Rehearse until you are confident, confident and then some. some Use 1st and 2nd person voices – people listen more to communication that feels personal Anticipate likely and unlikely questions and be prepared to answer them. Use the presentation as a vehicle for f two-way communication. With the audience in front of you, consider it an opportunity to tailor your communication and get feedback. Presentation Tip #8: Don’t clutter Keep the slides simple If y need to use complicated you p tables, highlight g g the main features If you need more details, use the appendix section 40 Bad example: Don’t clutter Presentation Tip #9: Be clear Use clear colors Some color combinations don’t look as good on the p g projector j as on yyour screen. Go for high contrast – yellow on black is the most visible combination Use big fonts Make sure the person in the back of the auditorium can see the details. Make sure everything is readable when printed six slides on a page. Make keyy messages g stand out The main message should jump right at the reader and give him a reason to pay attention to the rest of the slide. 41 Example: Be clear Presentation Tip #10: Give context to your figures For a slide full of numbers and figures: Highlight the key figures Use a submarine to explain how the numbers relate to your company as an investment. Put the numbers into perspective - is it high or low? Growing or declining? 42 Example: Give context to your figures Presentation Tip #11: Begin and end with the main point Agenda Tell them what you will tell them Body Tell your story Conclusion Tell them what you have just told them R Recap and d reinforce; i f d don’t’t iintroduce t d new iinformation f ti att th the end Outlook slides should come before the conclusion 43 Example: Begin and end with the main point Presentation Tip #12: Don’t invite questions if you don’t want them asked Unclear slides raise questions Go through g each slide and look for statements that invite further questions. Answer them 44 Bad example: Don’t invite questions if you don’t want them asked Bad example: Don’t invite questions if you don’t want them asked 45 Presentation Tip #13: Leverage your IR products Include your website address Present your IR team Give contact details for IR enquiries Give email addresses, phone numbers and contact names. Example: Leverage your IR products 46 Presentation Tip #14: Each slide should stand alone Make sure each slide can be understood without the context of preceding slides Every slides should be comprehensible without the help of the presenter Many fund managers send junior staff to attend presentations and rely on printouts printouts. Make sure they get your message. Example: Each slide should stand alone 47 Bad example: Each slide should stand alone Bad example: Each slide should stand alone 48 Presentation tips #1: Tell a story #2: Define your objectives #3: One point per slide #4 Promote #4: P t your B2I brand b d #5: Keep it short #6: Use graphics wisely to enhance your message #7: Converse, don’t perform #8: Don’t clutter #9: Be clear #10: Give context to your figures #11: Begin and end with the main point #12: Don’t invite questions if you don’t want them asked #13: Leverage your IR products #14: Each slide should stand alone How the IRO Adds Value to Presentations The IRO is uniquely positioned as the link between management and the audience (stakeholders) Th IRO iis a source off ffeedback The db k on previous i presentations t ti The IRO can help making sure the company speaks with one voice The IRO possesses knowledge about the company, managementt and d the th audience di The IRO is indispensable in helping tailor a presentation to different audiences 49 Features of a Good IR Presentation Presenters show they have a good understanding of their audience (know the audience) P Presenters t and d the th audience di kknow, att lleastt b by th the end d off th the presentation, the objectives of the presentation (well defined objectives) The presentation can be read and understood even in the absence of the presenter When preparing each slide imagine that someone in the audience just woke up saw that slide and missed all the rest. The information provided is factual, unbiased and complete Many fund managers are turned off by executives touting stock IR Presentation Checklist Logical Structure Is the objective clear? Does the presentation start with the main point? Does the presentation end with the main point? Is each slide limited to one idea? Is the presentation concise (no superfluous slides)? Does the presentation leave an accurate perception? Content Does your presentation mention your strategy? Does your presentation mention your strengths? Does your presentation mention your position? Does each slide stand alone? Is there an agenda? Is there an IR contact page? Effective Design Are key points highlighted? Do you use pictures instead of complicated text? Do the graphics enhance the message? Are you using big letters? Do the letters contrast with the background? 50 Effective Presentations: The Venue Most important venue requirements Least important venue requirements 1 Convenient location 1. 1 Quality of surroundings 1. 2. Good sound quality 2. Catering 3. Clearly visible presenter / presentation “Obviously if a company is trying to hide bad figures they are going to want to do it in very nice surroundings” Citigate Dewe Rogerson 1999: Unattributed 51
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