eGovernment: how to make it work better for citizens and businesses in EU Sandviken, Sweden 26-27 May 2010 Dr Aniyan VARGHESE European Commission ICT for Government & Public Services http://ec.europa.eu/egovernance A Digital Agenda for Europe ”The aim to deliver sustainable economic and social benefits from a Single Market based on fast and ultra fast internet and interoperable applications .” * *EUROPE 2020 COM(2010) 2020 A vibrant digital single market The 7 action areas Fast and ultra fast internet access Interoperability and standards Trust and Security ICT-enabled benefits for EU society Enhancing digital literacy, skills and inclusion ••• 3 Research and innovation ICT for Government & Public Services – activities Policy Action Plan Ministerial Conferences Research FP7 – ICT for Governance & Policy Modelling Deployment ICT-PSP (eID, eProcur) eParticipation ePractice eGovernance – eGovernment - eParticipation Strong political momentum • eGovernment Ministerial Declaration (Malmö, November 2009) ¾ Political commitment of all EU Ministers responsible for eGovernment to achieve key priorities by 2015 ¾ Support of the industry with the eGovernment Industry Declaration ¾ The citizen’s view in the Open (Citizens) Declaration: transparency, participation, empowerment Malmö Malmö Ministerial Ministerial Declaration Declaration User User empowerment empowerment SingleMarket Market Single Efficiencyand and Efficiency Effectiveness Effectiveness Pre-conditions Pre-conditions User driven User driven services services Business Business mobility mobility Administrative Administrative burden burden Key enables Key enables Reusable Reusable information information Citizens Citizens mobility mobility Organisational Organisational Processes Processes Open Open specifications specifications Transparancy Transparancy Cross-border Cross-border services services Carbon Carbon footprint footprint Innovation Innovation Participation Participation In 2010: Prepare and adopt the eGovernment Action Plan 2011-2015 according to political priorities agreed with Member States From the Malmö Declaration to the eGovernment Action Plan JanMay 2010 MaySept 2010 Consultations with Member states and stakeholders, study and survey Preparation of the Action Plan Adoption of the Action Plan by the Commission Dec 2010 Council Conclusions Belgian Presidency eGovernment conference eGovernment in the Digital Agenda • Interoperability and standards for public authorities • eID – identity management notably for secure and effective egovernment Strategy – Decision on mutual recognition of eID and eAuthentication to be proposed by 2012 • Innovation • eGov actions including LSP and cross-border services • Key performance indicators for Public services Deployment of large-scale pilots in eGovernment • Driven by the EU Member States • Strong cooperation of industries and other stakeholders • High impact and highly visible results on eID, eProcurement and eDocuments in EU through large-scale pilots • Results of high value for cities of the future Interoperable electronic procurement Large Largescale scalepilot pilotPEPPOL PEPPOL www.peppol.eu Electronic Identity Large Largescale scalepilot pilotSTORK STORK www.eid-stork.eu Electronic documents Large Largescale scalepilot pilotSPOCS SPOCS www.eu-spocs.eu Ongoing research in FP7 FP7 WP2009-10, November 2008: First call on “ICT for governance and policy modelling” FP7 WP2009-10, 1 January 2010 Start of the 8 selected proposals, total funding 15M€ Ongoing research FP7 WP2009-10 Objective 7.3 a) governance and participation toolbox b) policy modelling, simulation and visualisation STREPs: 14 million € c) roadmapping and networking Coordination Actions, Support Actions: 1 M€ Research on “ICT for Governance & Policy Modelling” Ongoing research - FP7 Work programme 2009-10 (Objective 7.3) • governance and participation toolbox • policy modelling, simulation and visualisation • roadmapping and networking Research in preparation - FP7 Work programme 2011-12 (Objective 5.6, indicative budget 25 M Euro) • Reinforced research on governance and policy modelling • Refocus on international cooperation activities (emerging economies, industrialised countries, international organisations) http://ec.europa.eu/egovernance Main drivers Societal Behavioural/societal aspects taken into account in policy design Technological Expansion of social networking and Web 2.0 governments must meet citizens’ needs and keep up with latest technology Economic factors lack of transparency of corporate governance increased risks and economic/financial crisis Examples of fields of application urban planning policy social and economic policies economic and financial crisis life long learning mobility tax policy demographics/immigration … others? Research to explore policy models and policy impacts on society Current status Ongoing preparation of FP WP 2011-12 Ongoing consultations with the constituency Virtual consultation launched December 2009 Expert consultation on 2 February 2010 ICT for policy modelling Societal simulations to forecast potential impacts of policies Including non-classical economic and societal modelling; identifying emerging societal trends; advancing research in simulation and visualisation techniques, process modelling, gaming-based simulation, mixed reality technologies and crowd-sourcing techniques; ICT for governance ICT tools enabling modelling the next generation of public services as complex service systems; analyse and model complex systems; exploiting the vast reserves of public sector collective data; monitoring societal trends resulting from economic environment taking into account the needs of the younger generation. Next steps – provisional dates June 2010 Æ ICT Committee opinion on FP7 Work Programme (WP)2011-2012 July 2010Æ expected date of publication of Work Programme 2011-2012 September 2010Æ ICT 2010 conference, Brussels Act now ! • Co-operate: Success of Digital Agenda depends on co-operation of Member States and the Commission: • Network: for research ideas and proposals • Be innovative: Think ‘out-side the box’