How to Use your iOS Mobile Device? (Elementary) – User Support Division (ITSC)

How to Use your iOS
Mobile Device?
(Elementary)
Benson Cheng – User Support Division (ITSC)
Sheila Guo – User Support Division (ITSC)
Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong.
Mobile Device
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Smartphone, Tablet computer
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Display screen, Touch input and/or a miniature keyboard
Operating system (OS), Run various types of apps
Equipped with Wi-Fi, Bluetooth and GPS capabilities
A camera or media player feature for video or music files
High-speed data access is provided by Wi-Fi and
mobile broadband. In recent years, the rapid
development of mobile app markets and of mobile
commerce have been drivers of smartphone adoption.
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Mobile Life
How are mobile devices changing our lives?
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Share every day with the world
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Personal assistant
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SNS
Location Services
Photo Sharing
Self-disclosure
Take a note
Schedule a dating
Wake you up – Clock Alarm
Find a way - Map
Library in the hands
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Search information
Read books
Purchase goods
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Mobile CUHK
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Access to Wi – Fi
Connect to VPN
Campus-wide Email System
Remote Desktop
CUHK Mobile
Mobile Learn
iTunes U
College/Department Apps
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Mobile Device Support
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Help troubleshooting the problems of
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Access to CUHK Wi – Fi
Connect to VPN
Set up an campus-wide email account
Using CUHK Mobile Apps
Deliver training courses & workshops
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Understand About the Basic Features, Functions
and Usage of Mobile Devices
How to use your Android Mobile Device
How to use your iOS Mobile Device
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Start to know and use an iOS mobile device
Elementary – Mar. 15, 2013
Intermediate - TBC
Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong.
Agenda
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Apple - At a Glance
iOS Interface and Features
Getting Started
Included Apps
Useful Settings
Security
Pop Apps
References
Q&A
Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong.
Apple – At a Glance
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2nd Largest IT Company, 3rd Largest
Mobile Maker
Worldwide success by iPhone in
2007 and iPad in 2010
App Store – a new business model
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iOS Interface
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iOS Features
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A mobile operating system – for
iPhone, iTouch, iPad and Apple TV
User interface – Direct manipulation,
Multi-touch gesture
Features – Home screen, Folders,
Notification Centre, Included Apps,
Multi-tasking
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Internet Connection, Apple ID, Sync with iTunes
GETTING STARTED
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Getting Started
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Internet Connection
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Apple ID
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WiFi
Cellular Data(3G/4G)
iTunes
App Store
Syncing with iTunes
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WiFi – CUHK/CUHKa
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WiFi – CUHK/CUHKa
SSID = CUHK
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WiFi Partnership Programme
www.cuhk.edu.hk/itsc
WiFi
WiFi Partnership
Programme
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WiFi Partnership Programme
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Apple ID
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Free account to access Apple services
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iTunes Store, App Store, iCloud
Need only one for Apple service
Settings -> iTunes and App Store
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Payment information
Sign out and change account
iForgot
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Apple ID
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Syncing with iTunes
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Syncing with iTunes
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Install iTunes to computer
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USB 2.0 Port
Wireless iTunes Syncing
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Summary Pane
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Same Wireless Network
Duplicate function with iCloud Backup
Encrypt iPad Backup
Info Pane
App Pane | Photo Pane | Video Pane
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Syncing with iTunes
Summary Pane | Info. Pane | Apps Pane and etc.
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Work & Study, Information Searching, Social & Entertainment
INCLUDED APPS
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Included Apps
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Included Apps
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Work and Study
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Information Searching
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Emails, Calendar, Contacts
Notes, Reminders, Maps, Clock
Safari, Spotlight search, Siri,
iTunes, App Store
Social and Entertainment
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Messages, FaceTime, Camera, Video
iBook, Podcasts, Game Centre
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Emails, Calendar, Contacts, Notes, Reminders, Maps, Clock
WORK & STUDY
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Emails
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CUHK CWEM Account
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[email protected]
Mail, Notes
Alias: [email protected]
Microsoft Exchange
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[email protected]
Mail, Contacts, Calendars, Reminders
Alias: [email protected]
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Emails
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Emails – CUHK CWEM
IMAP | SMTP Servers: mailserv.cuhk.edu.hk
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Emails - Microsoft Exchange
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Emails – Microsoft Exchange
Server and Username information is required.
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All Emails in Inboxes
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Syncing Calendar
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Syncing Contacts
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Notes, Reminders, Clock, Maps
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Notes,
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Reminders
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Syncing from Email accounts if any
(e.g. Exchange task)
Clock
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Syncing from Email accounts if any
World Clock, Alarm, Stopwatch,
Timer
Map
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Directions, Local, My Places,
Layers
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Safari, Spotlight Search, Siri, iTunes, App Store
INFORMATION SEARCHING
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Safari
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Safari
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Spotlight Search
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Spotlight Search
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iTunes
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Apple ID to connect
Find music, TV shows, movies, tones,
and more, by browsing or searching
Download previous purchases
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iTunes
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App Store
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Find new free or purchased apps by
browsing or searching
Download updates and previous
purchases
Delete an App Store app
Redeem a gift card or download code
Recommend an app to a friend
Manage your App Store account
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App Store
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App Store
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App Store
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Message, FaceTime, Camera, Photo, iBooks, Newsstand
SOCIAL & ENTERTAINMENT
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Social & Entertainment
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Message – To send messages to other iOS users.
Messages can include photos, videos, and other info.
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FaceTime - To make video calls to other iOS devices or
computers that support FaceTime.
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Camera & Photos
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iSight Camera, FaceTime Camera
Take a photo, Record a video, Screenshot
Photo Album, Editing photo and trimming camera
iBook & Newsstand
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Read and buy book, organize a bookshelf
Read a summary, review of the book before buying it
Enlarge the text, look up a word, go to a specific page,
add a highlight, note.
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Personal Hotspot, Notification, About, Software Update, Usage, Sync
USEFUL SETTINGS
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General Settings
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Auto-Lock, Passcode Lock, Cover-Lock,
Side Switch
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Lock Rotation
Mute
Multitasking Gestures
Date and Time
International
Accessibility
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Do not disturb & Notification
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Automatically turn on/off Do Not Disturb
Turn on/off an app’s notifications
Change how notifications appear
Remove Post and Tweet from Notification
Center
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Do not disturb
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Notification
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Do not disturb & Notification
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About
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Software Update
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Usage
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iTunes WLAN Sync
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VPN, Passcode, Restriction, Privacy, Certificate, Backup, Reset
SECURITY
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VPN
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VPNs used within organizations allow you
to communicate private information
securely over a non-private network. You
may need to configure VPN, for example,
to access your work email.
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CUHK VPN
Type: L2TP
Server: vpn.cuhk.edu.hk
Secret: ipsec-vpn
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Passcode Lock
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Allow access when iPad is locked
Erase data after ten failed passcode
attempts
If you forget your passcode, you must
restore the iPad software
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Passcode Lock
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Passcode Lock
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Certificate Authority
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Certificate Authority (CA)
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http://www.cuhk.edu.hk/ca/
General – Profile – Certificate
Authorization Configuration File
CUHK Root Certificate
(www.cuhk.edu.hk/ca/install/cuca.mobile
config)
Client Certificate
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CUHK Root CA
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CUHK Root CA
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Client Certificate
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Reset
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Restore
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Restore from an iTunes backup:
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Connect iPad to the computer you normally
sync with
Select iPad in the iTunes window
Click Restore in the Summary pane
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Others
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Restriction
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Restrictions for: Safari, Camera, iTunes Store,
Apps and purchased content.
Restricting: Installing/deleting apps, privacy,
account, volume, content, in-app purchase
Privacy
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Control which apps and system services have
access to Location Services, and to contacts,
calendars, reminders, and photos
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CUHK Mobile, Office, Photo Editing, SNS, Storage, Life Style, Safety
POP APPS
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Pop Apps – CUHK Mobile
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Pop Apps – CUHK Mobile
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Pop Apps
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CUHK- related Apps
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Remote Desktop, Documents, Adobe Reader
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Survey, Registration Form, Check-in and etc.
Copyright © 2011. All Rights Reserved. ITSC, The Chinese University of Hong Kong.
Pop Apps
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Photo Editing, Video Cutting
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FaceBook, Whatsapp, LinkedIn, Weibo
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Sky Drive, Dropbox, Google Drive
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Pop Apps
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News, eTransport, Weather, Openrice, Taobao, PPTV
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Data Manager, iProtect, iSafe, CloudySafe, FotoSafe
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References and Q&A
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References
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http://www.apple.com/hk/support/
http://www.cuhk.edu.hk/itsc/network/wlan/pda/c
uhkwifi-iphone.html
https://wifipartners.itsc.cuhk.edu.hk/
http://www.cuhk.edu.hk/itsc/publications/userdo
c/email-iphone.pdf
http://www.cuhk.edu.hk/ca/
Pictures all come from the Internet
Q&A
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For further enquiry, please write to ITSC E-helpdesk at
(https://helpdesk.itsc.cuhk.edu.hk/group/mobile-help)
THANK YOU!
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