TO SAVE
Group Discount: Three or more from the same firm or office registering
for this program receive $25 off each registration. (Registrations must be
submitted at the same time.)
Membership: OSBA members save an average of 25 percent on CLE. If
you are a nonmember, join at www.ohiobar.org/join and start saving today!
PAID
Columbus, Ohio
Permit No. 603
(Live and via Webcast)
November 8
Jorge Rubio-Vollert
The Ritz-Carlton, 1515 W. 3rd St., 44113
Door: Call in advance to confirm date, time, location and space availability.
If you require special accommodations, please call OSBA member services
at (800) 232-7124. Payment must accompany registration.
Fairfield
Columbus
November 8 | Cleveland
Online: www.ohiobar.org
November 6
November 7
Ohio State Bar Association, 1700 Lake Shore Dr., 43204
Fax: (614) 487-8808
NATIONAL SPEAKER SERIES
November 7 | Columbus
Phone: (800) 232-7124 or (614) 487-8585
NEW LAWYER TRAINING
Receptions Conference Center North, 5975 Boymel Dr., 45014
Mail: OSBA CLE, P.O. Box 16562, Columbus, OH 43216-6562
APPROVED FOR
November 6 | Fairfield
TO REGISTER
Communicating Effectively with
Stressed Clients, Lawyers and Others
Communicating Effectively with
Stressed Clients, Lawyers and Others
Jorge Rubio-Vollert is an associate with Frank Sanitate
Associates. He is a certified nonviolent communication trainer
and director of the Latin American project of the Center for
Nonviolent Communication. He has extensive international
experience as workshop facilitator and mediator for businesses,
government institutions and individuals in the United States,
Colombia and Sweden.
How to Handle Intense
Emotional Situations
and Clients:
How to Handle Intense
Emotional Situations
and Clients:
FEATURED SPEAKER
Jorge Rubio-Vollert
CLE
Return Service Requested
This
workshop will enable you to:
• Read the signs for unproductive communications
• Clear underlying emotional issues
• Recognize and cut through static to get to the real
issues at stake
• Overcome resistance, antagonism and recalcitrance
• Establish mutual respect
• Greatly increase willingness to cooperate
• Create the capacity to be heard by others
• Comply with the Ohio Rules of Professional Conduct
NON-PROFIT ORG.
U.S. POSTAGE
In this workshop you will learn and begin to practice the techniques of nonviolent communication, which has been used for the
last 30 years to successfully resolve disputes between Israelis and
Palestinians in South Africa, Bosnia, Rwanda and other global
hotspots. However, these techniques are practical, learnable and
proven in daily life. One attorney said, “This training incorporates
all the basic tenets of mediation and ties together the concepts of
all the psychological masters.”
P.O. BOX 16562
COLUMBUS, OHIO 43126-6562
DESCRIPTION
Cleveland
6.5 total
CLE hours
including 1.0 Ethics
6.5 total
NLT hours
CLE 12-097
How to Handle Intense Emotional Situations and Clients
REGISTRATION
OHIO ATTORNEY NUMBER
8:00Registration
8:30 The Principles of Conflict Resolution
9:00 The Ohio Rules of Professional Conduct
• Rule 1.4: Communication
• Rule 1.1: Competence
• Rule 1.3: Diligence
10:00 Break
10:15 The Process of Nonviolent Communication in Legal
Communications
• The four stages in the communication process
• How to distinguish facts, feelings, needs and wants
• How to cut short dead-end communication
12:00 Lunch (on your own)
1:00 The Process of Nonviolent Communication in Legal
Communications (cont’d)
• Detect and respond to signs of escalation of conflict in
yourself and others
• Recognize and advocate a stopping point when things will
only get worse
• Use language that awakens good will rather than escalates
bad will
• How to get what you want
• How to enable all parties to get what they want
2:45Break
3:00 Practical Applications
• Mediating amicable divorces
• Negotiating fair settlements
• Negotiating contract disputes
• Resolving in-firm conflicts
• Handling attorney/client conflicts
4:30 Seminar concludes
12-097
ADMISSION DATE
NAME
FIRM
NEW LAWYER TRAINING
ADDRESS
The Supreme Court of Ohio mandates that all new attorneys
complete 12 hours of New Lawyer Training (NLT) by
the end of their first biennial reporting period, including
three hours of instruction in professionalism, law practice
management and client funds management, and nine hours
of designated new lawyer training instruction in one or more
substantive areas of law.
CITY
STATE
PHONE
FAX
E-MAIL
o NEW ADDRESS
DATES AND LOCATIONS
Nov. 6 o Fairfield
NLT Pass—All Your Credits, One Low Price, Members Only
The OSBA NLT Pass allows new lawyers to earn all of
their credits for one low price. The NLT pass is available to
OSBA members only for just $195. The pass is limited to
three OSBA NLT accredited courses and cannot be used for
regular CLE programs.
If you are a nonmember who would like to take advantage
of the NLT Pass, call the OSBA Member Service Center
at (800) 232-7124 or (614) 487-8585. Membership is free
for attorneys in their first year of practice. The NLT Pass is
limited to one per member.
WEBCAST
Registration online only.
Nov. 8 o Cleveland
TUITION
Member
Pre-registration:
Walk-in registration:
Gov’t attorneys:
o Group Discount
Member
Nonmember
$418
Not for New Lawyer Training Credit
Cancellations received by 5 p.m. the business day prior to the
program will be refunded less a $25 office fee. Those not attending
will receive the course materials in full consideration of tuition paid.
o $310
o $335
o $263
Nonmember
o $388
o $413
o $388
NEW LAWYER TRAINING TUITION
o $100
Walk-in registration: o $100
Pre-registration:
NLT Pass for $0
$340
Visit www.ohiobar.org/webcasts
to register (for self-study CLE credit).
CANCELLATION POLICY
Nov. 7 o Columbus
o Use my current
November 7 Only.
ZIP
o $388
o $413
o Purchase a NLT Pass for $195(members only)
Membership is free for new admittees. To join and receive the member rate,
download an application at www.ohiobar.org/join and send it in with your order.
PAYMENT OPTIONS
Total Amount: $________________________
o CHECK
o CREDIT CARD
Payable to: Ohio State Bar Association
o Mastercard o Visa
o American Express
Account No.______________________________ Expiration Date______
Signature ___________________________________________________