TO SAVE Group Discount: Three or more from the same firm or office registering for this program receive $25 off each registration. (Registrations must be submitted at the same time.) Membership: OSBA members save an average of 25 percent on CLE. If you are a nonmember, join at www.ohiobar.org/join and start saving today! PAID Columbus, Ohio Permit No. 603 (Live and via Webcast) November 8 Jorge Rubio-Vollert The Ritz-Carlton, 1515 W. 3rd St., 44113 Door: Call in advance to confirm date, time, location and space availability. If you require special accommodations, please call OSBA member services at (800) 232-7124. Payment must accompany registration. Fairfield Columbus November 8 | Cleveland Online: www.ohiobar.org November 6 November 7 Ohio State Bar Association, 1700 Lake Shore Dr., 43204 Fax: (614) 487-8808 NATIONAL SPEAKER SERIES November 7 | Columbus Phone: (800) 232-7124 or (614) 487-8585 NEW LAWYER TRAINING Receptions Conference Center North, 5975 Boymel Dr., 45014 Mail: OSBA CLE, P.O. Box 16562, Columbus, OH 43216-6562 APPROVED FOR November 6 | Fairfield TO REGISTER Communicating Effectively with Stressed Clients, Lawyers and Others Communicating Effectively with Stressed Clients, Lawyers and Others Jorge Rubio-Vollert is an associate with Frank Sanitate Associates. He is a certified nonviolent communication trainer and director of the Latin American project of the Center for Nonviolent Communication. He has extensive international experience as workshop facilitator and mediator for businesses, government institutions and individuals in the United States, Colombia and Sweden. How to Handle Intense Emotional Situations and Clients: How to Handle Intense Emotional Situations and Clients: FEATURED SPEAKER Jorge Rubio-Vollert CLE Return Service Requested This workshop will enable you to: • Read the signs for unproductive communications • Clear underlying emotional issues • Recognize and cut through static to get to the real issues at stake • Overcome resistance, antagonism and recalcitrance • Establish mutual respect • Greatly increase willingness to cooperate • Create the capacity to be heard by others • Comply with the Ohio Rules of Professional Conduct NON-PROFIT ORG. U.S. POSTAGE In this workshop you will learn and begin to practice the techniques of nonviolent communication, which has been used for the last 30 years to successfully resolve disputes between Israelis and Palestinians in South Africa, Bosnia, Rwanda and other global hotspots. However, these techniques are practical, learnable and proven in daily life. One attorney said, “This training incorporates all the basic tenets of mediation and ties together the concepts of all the psychological masters.” P.O. BOX 16562 COLUMBUS, OHIO 43126-6562 DESCRIPTION Cleveland 6.5 total CLE hours including 1.0 Ethics 6.5 total NLT hours CLE 12-097 How to Handle Intense Emotional Situations and Clients REGISTRATION OHIO ATTORNEY NUMBER 8:00Registration 8:30 The Principles of Conflict Resolution 9:00 The Ohio Rules of Professional Conduct • Rule 1.4: Communication • Rule 1.1: Competence • Rule 1.3: Diligence 10:00 Break 10:15 The Process of Nonviolent Communication in Legal Communications • The four stages in the communication process • How to distinguish facts, feelings, needs and wants • How to cut short dead-end communication 12:00 Lunch (on your own) 1:00 The Process of Nonviolent Communication in Legal Communications (cont’d) • Detect and respond to signs of escalation of conflict in yourself and others • Recognize and advocate a stopping point when things will only get worse • Use language that awakens good will rather than escalates bad will • How to get what you want • How to enable all parties to get what they want 2:45Break 3:00 Practical Applications • Mediating amicable divorces • Negotiating fair settlements • Negotiating contract disputes • Resolving in-firm conflicts • Handling attorney/client conflicts 4:30 Seminar concludes 12-097 ADMISSION DATE NAME FIRM NEW LAWYER TRAINING ADDRESS The Supreme Court of Ohio mandates that all new attorneys complete 12 hours of New Lawyer Training (NLT) by the end of their first biennial reporting period, including three hours of instruction in professionalism, law practice management and client funds management, and nine hours of designated new lawyer training instruction in one or more substantive areas of law. CITY STATE PHONE FAX E-MAIL o NEW ADDRESS DATES AND LOCATIONS Nov. 6 o Fairfield NLT Pass—All Your Credits, One Low Price, Members Only The OSBA NLT Pass allows new lawyers to earn all of their credits for one low price. The NLT pass is available to OSBA members only for just $195. The pass is limited to three OSBA NLT accredited courses and cannot be used for regular CLE programs. If you are a nonmember who would like to take advantage of the NLT Pass, call the OSBA Member Service Center at (800) 232-7124 or (614) 487-8585. Membership is free for attorneys in their first year of practice. The NLT Pass is limited to one per member. WEBCAST Registration online only. Nov. 8 o Cleveland TUITION Member Pre-registration: Walk-in registration: Gov’t attorneys: o Group Discount Member Nonmember $418 Not for New Lawyer Training Credit Cancellations received by 5 p.m. the business day prior to the program will be refunded less a $25 office fee. Those not attending will receive the course materials in full consideration of tuition paid. o $310 o $335 o $263 Nonmember o $388 o $413 o $388 NEW LAWYER TRAINING TUITION o $100 Walk-in registration: o $100 Pre-registration: NLT Pass for $0 $340 Visit www.ohiobar.org/webcasts to register (for self-study CLE credit). CANCELLATION POLICY Nov. 7 o Columbus o Use my current November 7 Only. ZIP o $388 o $413 o Purchase a NLT Pass for $195(members only) Membership is free for new admittees. To join and receive the member rate, download an application at www.ohiobar.org/join and send it in with your order. PAYMENT OPTIONS Total Amount: $________________________ o CHECK o CREDIT CARD Payable to: Ohio State Bar Association o Mastercard o Visa o American Express Account No.______________________________ Expiration Date______ Signature ___________________________________________________
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