Revised version on 2 July 2010 Topic: How to best manage revenues and costs to optimise profits and cash flow in the short, medium and long term? 20 tips for survival in difficult times in the hotel industry Speakers Mr. Ian Graham Principal, The Hotel Solutions Partnership Ltd Chairman, ICAEW Tourism and Hospitality Special Interest Group Mr. Neil Galloway Chief Financial Officer, The Hongkong and Shanghai Hotels, Limited (HSH) Facilitator Mr. Jonathan Downer Partner, Audit, KPMG Hong Kong Date & Time 19 July 2010, Monday, 6:30 p.m. – 8:30 p.m. Venue Board Room, HKICPA, 37th Floor, Wu Chung House, 213 Queen’s Road East, Wanchai. Competency* General Business and Professional Knowledge Rating* Intermediate level – sound understanding of the knowledge area. The ability to apply knowledge and skills to a range of situations and able to deal with new situations. Admission Fee $100 per person for HKICPA / ICAEW members $150 per person for non-HKICPA / non-ICAEW members Max. capacity 32 (on a first-come-first-served basis) CPD Hour 2 hours Language English Register by 13 July 2010 * Details of Competency and Rating information REGISTRATION To register:  Online registration (for HKICPA members only): Click here or visit www.hkicpa.org.hk  By post or by fax: Complete the attached reply slip and return it to the Institute on or before 13 July 2010, together with full payment. Cheque should be made payable to “Hong Kong Institute of Certified Public Accountants”.  Fax registration will only be accepted if payment is made by any Visa / Master credit card. Acceptance is on a first-come-first-served basis. Confirmation of registration will be sent by email. If you have not received confirmation by 15 July 2010, please contact May Hung at 2287 7009 / Canace Leung at 2287 7089 or email: [email protected]. Topic: How to best manage revenues and costs to optimise profits and cash flow in the short, medium and long term? 20 tips for survival in difficult times in the hotel industry ABOUT THE SPEAKERS / FACILITATOR Mr. Ian Graham is Principal of The Hotel Solutions Partnership Ltd. In this role he provides advice for market entry and exit strategies, process improvement, financial management, asset management and strategic revenue management, throughout Europe, the Middle East and Asia. Ian was formerly Director - Travel, Tourism and Leisure at Andersen/Deloitte & Touche and has held a variety of executive positions in the hotel industry in the Europe, Middle East and Africa region, principally with Bass Hotels & Resorts (now InterContinental Hotels & Resorts) and ITT Sheraton (now Starwood Hotels & Resorts). Ian is a graduate of the University of Surrey’s Department of Hotel and Catering Management. He is a Fellow of ICAEW and chairs its Tourism and Hospitality Group. He is a Fellow of the British Association of Hospitality Accountants. Mr. Neil Galloway joined the The Hong Kong and Shanghai Hotels, Limited as Finance Director and Chief Financial Officer in September 2008. He is a Director in most of the Group's entities. Mr. Galloway's career began with Midland Montagu (subsequently HSBC Investment Bank) in 1990 in London with subsequent postings in France, the Philippines and Hong Kong. Mr. Galloway joined ABN AMRO Bank in 2000, where he held a range of senior positions in Hong Kong and the United Kingdom specialising in the telecom, media and technology sectors, and latterly heading the Asian mergers and acquisitions and equity capital markets business. Mr. Jonathan Downer is an audit partner in KPMG Hong Kong, relocated from KPMG Europe’s London office in October 2009. He has worked with real estate investment and development companies, including hotel owners and operators, for a number of years. Jonathan joined KPMG in the UK in 1998 and specialises in providing audit and accounting advisory services to real estate, construction, hospitality and business services clients. Jonathan has extensive IFRS experience, and has worked with a number of international groups. Due to Jonathan’s industry specialisation he has a detailed knowledge and understanding of property, hotel, leasing and contract accounting issues which are relevant to the real estate and hospitality industries. Jonathan holds a degree in Business Studies from the University of Glamorgan and an Executive MBA from Edinburgh University and ENPC Business School, Paris. Jonathan is also a Fellow of ICAEW and a Fellow of HKICPA. Topic: How to best manage revenues and costs to optimise profits and cash flow in the short, medium and long term? 20 tips for survival in difficult times in the hotel industry ABOUT THE EVENT Recent emphasis has turned to both ensuring that the right brand and right operator are operating the hotel and that the operator is optimizing the flow through from revenue to profit. The round table discussion will focus on “How to best manage revenues and costs to optimise profits and cash flow in the short, medium and long term”. Our speakers will share the actual experiences of the hotel operators by trying to explore the breadth and depth of the topic in an exclusive discussion with a valuable networking opportunity. No doubt earning profit is especially important in the mid of economic recession, how can we also develop new long-term strategies to help industry professionals manage in an ever-changing business environment? Many will panic and introduce short-term quick-fix solutions that are not always successful. Ian will share with you his Top Twenty Tips for survival in difficult times in the hotel industry and Neil will discuss that will be applicable to the hotel group based in Hong Kong. At the round table discussion, you are also encouraged to share your knowledge and experience of your own and learn from your peers and the speakers. The rundown of the event is detailed as follows: 18:15 Arrival and Registration 18:30 Welcome by the facilitator, Jonathan Downer, Partner, KPMG 18:35 Speaker - Ian Graham, Chairman, ICAEW Tourism and Hospitality Special Interest Group /Principal, Hotel Solutions Partnership Speaker - Neil Galloway, CFO, the Hongkong and Shanghai Hotels, Limited How to best manage revenues and costs to optimise profits and cash flow in the short, medium and long term 18:55 Roundtable discussion: Hotel owner/Hotel operator: short, medium and long term 19:10 Speaker - Ian Graham, Chairman, ICAEW Tourism and Hospitality Special Interest Group /Principal, Hotel Solutions Partnership Speaker - Neil Galloway, CFO, the Hongkong and Shanghai Hotels, Limited 20 tips for survival in difficult times in the hotel industry 20:00 Q&A session 20:10 Drinks and networking 20:30 Close MCS-2 Event Code: ICAEW100719 Operation & Finance Department, Hong Kong Institute of CPAs Round table discussion for hotel operators 37th Floor, Wu Chung House, 213 Queen’s Road East, Hong Kong. Enrolment form Fax no: 2893 9853 *Online enrolment (for HKICPA members only)* FOR OFFICE USE Seq. no.: 19 July 2010 Handled by: (Please reply on or before 13 July 2010) Please allow 4 days to process your application. In order not to delay the process, please DO NOT make any enquiries on your enrolment status. You can check it at “My CPA” at http://www.hkicpa.org.hk. Unsuccessful enrolment will be notified before the commencement of the event with full refund. Please use BLOCK letters :*HKICPA/ICAEW Membership NONo.: REFUND/ Name: (*Mr./Mrs./Ms.) CANCELLATIO Company Name.: Position held: Email: Telephone No.: Fax No.:  $100 per person for HKICPA / ICAEW members Admission Fee:  $150 per person for non-HKICPA / non-ICAEW members  Cheque no.: _________________________ (Bank: ________________________________ ) Payment by:  Visa / Master credit card *Cheque should be made payable to “Hong Kong Institute of Certified Public Accountants" For payment by credit card, please fill in the following: Cardholder’s Name : (Please print) Card no.: Card Expiry Date (month/year) : Cardholder's Signature : Date: Auth. code no. FOR OFFICE USE  Handled by Date Please put a “” if you require a receipt and indicate your choice of delivery:  by email  by post (to the address as shown below) Name: Name: Address: Address: Notes: 1. Enrolments are accepted on a first-come-first-served basis with maximum capacity of 32. 2. Full payment must be made before your application will be processed. No telephone reservation will be accepted. 3. The closing date for enrolment is 13 July 2010. However, the Institute has the discretion to accept late applications as it sees fit. 4. Successful enrollees will receive confirmation on or before 15 July 2010 by email whereas unsuccessful applicants will receive full refund by mail. 5. Unless the event is cancelled due to unforeseen circumstances or bad weather, no refund for withdrawal will be given after the enrolment has been processed. 6. Bad weather arrangement: The event will be cancelled if typhoon signal no. 8 or above / black rainstorm warning is hoisted, as announced by the Hong Kong Observatory, at or after 2:30 p.m. on the date of event. In the event of bad weather, the admission fee will be refunded. 7. The Institute reserves the right to change the venue and date of the event due to unforeseen circumstances. Payment & Enrolment Status Enquiry: 2287 7381 e-mail: [email protected] Event Information Enquiry: 2287 7009 (May Hung) e-mail: [email protected]