1. business and industrial
2. energy
3. electricity

pow e r a n d wat e r corporat i on
Your commercial team
Power and Water’s commercial team is based in
the Northern Territory with extensive knowledge
of the Territory’s electricity market. The team
understands clients’ day-to-day requirements
and the extreme environment we operate in.
Contact us
Lyn Raeburn
Client Support Manager
Over 22 years experience and
40-plus years as a Territorian
[email protected]
Phone: 08 8985 7228
Retail Customer Service
1800 245 092
(8am-8pm, Monday-Friday)
Faults
1800 245 092 (24 hours, 7 days)
Life Threatening Emergencies
000 or 1800 245 090 (24 hours, 7 days)
Kyra Jackson
SME Account Manager
Over 15 years experience and
20-plus years as a Territorian
[email protected]
Phone: 08 8985 7224
Nicola Castillon
Corporate Account Manager
Over 10 years experience and
30-plus years as a Territorian
[email protected]
Phone: 08 8985 7221
Andrew Ferreira
Corporate Account Manager
Over four years experience and
30-plus years as a Territorian
[email protected]
Phone: 08 8985 7220
Interpreter Service 13 14 50 Email
[email protected]
Website powerwater.com.au
Twitter
Follow PowerWaterCorp
How to read
your power bill
pow e r a n d wat e r corporat i on
e
Tax InvoicSew
erage
ter •
Electricity • Wa
1
2
3
4
5
6
Customer name and billing address
Name of the individual(s) or business
for the Power and Water account.
Outstanding amount
How much, if any, you still
owe on your last invoice.
ary
Account Summ
8
Date of issue
When the invoice was issued.
Due date
Please pay your account by this date.
3
New Charges
TOTAL DUE
12
$0.00
5
00222222-2
Total Due
BER
INVOICE NUM
13
Faults
4hours,7days)
1800245092(2
Emergencies
ng
eni
eat
Thr
Life
s,7days)
5090(24hour
000or180024
Interpreter Ser
131450
352
n | abn 15 947
How to pay
due
Total amount to be paid on your account.
Customer ID
This identifies you as a Power and Water
customer at a particular property. Please refer
to this number when contacting our Call Centre.
21/03/20
vice
15
Barcode
Reference for post office payments.
arge (kW
h)
102880.58
31 Days
51440.2
9
51440.2
9
Detail (kV
a)
283.50
251.03
12
Paymen
t Receive
17
Payment
Bill Perio
d 01/03/20
/03/2012
$0.0011
$113.17
$16.181
861
$1506.8
3
$1408.6
3
$5.6041
2
$1.3128
6
$0.0061
90
$0.0041
60
$0.0150
70
Goingawa
y
If you are
going on
holidays
away for
or will be
an exten
ded perio
call 1800
d of tim
245 092 to
make paym e,
arrangeme
ent
nts to en
sure servi
disconnec
ce is not
ted in your
absence.
Su
$501.63
$0.0292
9
$0.0273
8
$0.3016
4
$0.2809
9
DirectDebit
to
The easiest way
. Go
make payments
.com.au
to powerwater
direct
to download a form
debit application .
092
or call 1800 245
Internet
ater.com.au
Go to powerw
card
to pay by credit
e 24 hours
online. Availabl
a week.
days
n
seve
day,
a
360
Phone
Call 1800 644 849 .
card
to pay by credit
rs a
Available 24 hou
a week.
day, seven days
Disconne
ctionfees
$17067.99
$13008.99
Paying yo
ur Power
and Wate
time is im
r account
portant to
on
avoid dis
of your se
connectio
rvice. On
n
ce the pro
disconnec
cess of
ting your
service ha
you will inc
s commen
ur a recon
ce
d,
ne
of wheth
ction fee
er the se
regardles
rvice is ph
s
disconnec
ysically
ted or othe
rwise.
$637.14
$427.78
$1550.4
1
d - THAN
K YOU
Meterre
adin
$23,524
Centrepay
uctions,
To arrange ded
trelink.
please call Cen
Post
cheque
Mail this slip and and
er
(payable to Pow
ion) to:
Water Corporat
er Corporation
Power and Wat
Inperson
GPO Box 3596,
Water
in NT 0801
At any Power and e
Darw
Offic
or Australia Post
.au
powerwater.com
092 | website
phone 1800 245
Twitter
aterCorp
FollowPowerW
ivacy
DUE DATE
9
23/04/2012
6
14
Concessio
ns
To find ou
t if you are
eligible for
on your Po
a concessio
wer and
Water bil
n
the Depa
ls, please
rtment of
contact
Health an
on 1800 42
d Familie
1 887.
s
TOTAL DUE
$38,140.90
NCE NUMBER
ERE
CUSTOMER REF
22 2222 2
0022 2222 22
15
00000000
*0000 00000000
0
Find out
water an how to save pow
d the en
Downloa
vironme er,
da
or pick up copy of our Green
nt.
Guide at
one from
pow
an
y of our cu
erwater.co
stomer se
m.au
Please ca
rvice cent
ll
res.
Follow Po 1800 245 092 or
vis
werWater
Corp on Twit powerwater.co
m
.au
itter.
7
printed on
options
A range of payment options to make it easier for you
to pay your account.
16 Payment
17
19
g
Custome
rs are req
uired to pro
and reaso
vide safe
nable acce
ss to meter
infrastru
s and
cture loc
ated on yo
If we cann
ur property
ot access
.
meters (eg
locked ga
dog,
te or overg
rown vege
we may as
tation)
k you to rea
d it on ou
or we ma
r behalf
y estimate
the usag
e.
Pr
For inform
ation on
your priva
powerwate
cy rights
r.com.au
go to
or call 180
0 245 09
Customer
2.
contract
The Custo
mer
with inform Contract provides
you
ation abou
t your rig
obligation
hts and
s. Downloa
d a copy
our webs
from
ite at powe
rwater.co
or call 180
m.au
0 245 09
2.
vice
Bpay
ne
Pay using the onli
king
or telephone ban ncial
fina
services of your
y
Bpa
Use
institution.
and your
biller code 7256
rence
Customer Refe
Number.
pplychar
ge
The supp
ly charge
covers pa
making se
rt of the
rvices avail
costs of
able, even
are used.
if no servi
The charg
ces
es includ
providing
e the cost
and maint
of
aining inf
meter rea
rastructu
ding and
re,
billing.
18
$1588.7
7
$329.57
Remittance ad
16
Your acco
unt is du
e to be pa
21 days fro
id within
m the da
te of issue
your invoic
shown on
e. If at an
ytime yo
to make
u are unab
a paymen
le
t by the du
call 1800
e date, ple
245 092 im
ase
mediatel
us before
y. Please ca
the due da
ll
te.
12 to 31
Website m.au
powerwater.co
Contact us
Details of how you can get in touch with us.
You will need this number to make payments by BPAY,
to set up BPAY through your internet banking website
and to make phone payments using our automated
credit card payment system.
ges
.36
Identifies this specific invoice.
14 Customer reference number
, AUS
Meter: 22
2222
Non Regu
lated En
ergy Ch
arge (kW
Peak En
h)
erg
Off Peak y (kWh)
Energy (kW
h)
56584.0
0
Environ
46296.0
ment Sc
0
heme Ch
arges
Small-sc
ale Rene
wa
Large-sc
ble Energ
ale
y
Carbon Pr Renewable Energ
102880.58
ice Mech
y
anism
102880.58
102880.58
Paymen
ts
12 Invoice number
13
Charge
NT 0830
Email
r.com.au
e@powerwate
customerservic
er corporatio
power and wat
ton City,
22
Control Ch
Peak De
ma
Off Peak nd
22222222
more, it can
ng your aircon
your
l? If you’re usi
24 and 27 as
her than norma
aircon between
r
Is your bill hig
you
p
ler. Go to
Kee
to your bill.
each degree coo
add hundreds
ses by 10% with uce your bill.
rea
inc
n
ptio
energy consum
er ways to red
r.com.au for oth
www.powerwate
7
Demand
er Service
Retail Custom
1800245092
nday-Friday)
(8am-8pm,Mo
$38,140.90
ed Char
Palmers
Energy
Charge
Detail (kW
h)
Peak En
erg
Off Peak y
CUSTOMER ID
$38,140.90
$3,467.35
arges
Total of New Ch
*GST
er ID: 10
22222
Network
Charges
Access Ch
arge
$38,140.90
$38,140.90
Electricity
6
11
System
t Forward
10 Total amount
11
$23,524.36
$23,524.36
Regulat
23/12/2012
10
Balance Brough
4
Total amount due
Total amount to be paid on your account.
Customer messages
This area will show messages of interest.
e
Last Bill Balanc
ved
Payments Recei
2
Current charges
The total cost of electricity for
the current supply period. Details
are shown on the back of the invoice.
7
9
1
Consum
DUE DATE
9
PTY LTD
CUSTOMER
PO BOX 1
RTH NT 0801
CUSTOMER NO
Previous amount
Value of your previous account.
Previous payment
How much you paid on
your previous invoice.
Issued 02/04/2012
8
Reading your
power bill
New Ch
arges
Electricit
y
Lot 1111
, 1 Custo
mer Pl,
Property identification
The address where your electricity meter(s) is/are located
and corresponding number(s) as well as your property
identification number (Consumer ID) and supply period.
100% rec
ycled pap
er
18 Breakdown of your charges
A detailed breakdown of all the charges for this invoice,
amount of energy you used, regulated and non regulated
supply and environment scheme charges.
19 Useful information
This is where you’ll find information about services provided
by Power and Water and explanations of other items on
your account.
pow e r a n d wat e r corporat i on
Your commercial team
Power and Water’s commercial team is based in
the Northern Territory with extensive knowledge
of the Territory’s electricity market. The team
understands clients’ day-to-day requirements
and the extreme environment we operate in.
Contact us
Lyn Raeburn
Client Support Manager
Over 22 years experience and
40-plus years as a Territorian
[email protected]
Phone: 08 8985 7228
Retail Customer Service
1800 245 092
(8am-8pm, Monday-Friday)
Faults
1800 245 092 (24 hours, 7 days)
Life Threatening Emergencies
000 or 1800 245 090 (24 hours, 7 days)
Kyra Jackson
SME Account Manager
Over 15 years experience and
20-plus years as a Territorian
[email protected]
Phone: 08 8985 7224
Nicola Castillon
Corporate Account Manager
Over 10 years experience and
30-plus years as a Territorian
[email protected]
Phone: 08 8985 7221
Andrew Ferreira
Corporate Account Manager
Over four years experience and
30-plus years as a Territorian
[email protected]
Phone: 08 8985 7220
Interpreter Service 13 14 50 Email
[email protected]
Website powerwater.com.au
Twitter
Follow PowerWaterCorp
How to read
your power bill