How to Solve the B2B Integration and Managed File Transfer challenge in Retail Business Rochelle Harrison Senior Client Technical Professional/Industry Solutions Successful File Transfer … The Drivers Business Requirements Customer Requirements Higher revenue Flexibility Lower costs Responsiveness Protect customer data Reliability, safety Meet Regulatory Requirements ? Technical Requirements Operational and Staff Requirements Performance Exception management Scalable Process management Integration with existing systems SLA management October 22, 2013 © 2011 IBM confidential and proprietary. 2 Unmanaged File Transfer Results In … Business Owners Customer Brand Security concerns .. Activation delays Retention/Satisfaction Issues …… Security concerns Higher Cost / Reduced Revenue ……….. Slow problem resolution ? Manual scripting Tedious problem resolution Pressure to do more with less Hard to scale Difficult integration Difficult to meet SLA Operational and Staff October 22, 2013 © 2011 IBM confidential and proprietary. Technical 3 A comprehensive set of managed file transfer capabilities • Realize an architectural approach that: – Enables security & governance of data movement throughout the enterprise & w/external business relationships – Enables an enterprise standardized approach to meeting the business needs for file transfers – Enables a single managed file transfer platform for management, governance and audit ability – Enables an standard, optimized operating model to support the business and security needs of the enterprise Visibility • End to end view of transfer activity • Business and Client Self Service • Single dashboard • Usage and audit reporting Usability & Management 4 Security & Performance • Best practices security capabilities to protect customer data and comply with regulations • Protection of file data in transit and at rest • Role based access • Data Integrity Universal Connectivity • Unified operations console across all protocols • Any transport, any protocol, and any partner • Simplified user interface & problem identification • Protocol bridging • Wizard based setup and reusable templates • Broad platform coverage and industry standards • Solution blueprints for repeatable usage patterns • Scheduled or event based delivery External Market Forces Four external market forces can create file transfer challenges for companies. Globalization Expand Reach Customer challenges: Globalization IT finds it difficult to accommodate the onboarding requirements of a globally diverse trading partner community It takes too long to on-board trading partners which delays time-to-revenue opportunities Their existing file transfer architecture cannot scale to support growth in both trading partners and types of transactions being exchanged without compromising performance or requiring capital investment MFT Challenges 5 Security Digitization Efficiency Secure Transfers Analog to Digital/Larger Files Speed and Efficiency Customer challenges: Customer challenges: Customer challenges: Existing file transfer tools cannot ensure the security of data either atrest or in-motion The size of digital files can no longer be accommodated by existing file transfer tools and network options The company lacks visibility over the file transfer activity that Service Level Agreements are dependent on The company has failed data security audits and has difficulty reacting to changing governmental and industry compliance requirements File transfer infrastructures struggle to process increased file transfer activity driven by new trading partners and digitized content They want to replace FTP but are concerned about the cost to rip-andreplace all their FTP scripts and accompanying management tools Internal networks are at risk due to the use of FTP to exchange files with trading partners over the internet The company has no central oversight or organizational awareness of these type of file transfers IT is under pressure to reduce the operational costs associated with B2B file transfer activity while improving reliability and accommodating growth at the same time SFG Foundation Review SFG Functional Review Sterling Control Center Review QuickFile Review IBM can enable Corporations to achieve a highly reliable, B2B integration, supporting all file transfer patterns and security requirements Enterprise (inside) Business-to- Business (outside) Visibility & Intelligence Management & Control Secure, Integrated Infrastructures for Multiprotocol Transports and Protocol Bridging 6 Messaging Point-to-Point Store-and-Forward Ad Hoc Pattern Pattern Pattern Pattern IBM is THE Leader in Gartner Magic Quadrant (MQ) for Application Infrastructure for Systematic Application Integration Projects and Managed File Transfer Business Solutions products include: • • • • B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM IBM Sterling B2B Integrator IBM Sterling File Gateway IBM WebSphere Transformation Extender IBM Sterling Connect:Direct Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review IBM® B2B / Managed File Transfer Suite IBM® QuickFile IBM® Sterling B2B Integrator IBM® Sterling Control Center IBM® Sterling File Gateway IBM® Sterling Secure Proxy MFT Challenges SFG Foundation Review SFG Functional Review IBM® Sterling Connect:Direct® Sterling Control Center Review QuickFile Review Business Cases – McDonalds McDonald’s Retail Challenges/Successes Business need – – – McDonald’s Corporation knew that relying on old technology and manual data entry to process information led to delays in information entering the supply chain, along with errors in the supply chain. Tracking business process activity was increasingly complex due to disparate systems, global trading partners and the chasm between IT and business processes. There was no way to identify and mitigate supply disruptions in advance. This led to stockouts, and was one of the main barriers to efficiency in today’s globally connected community. Solution/Benefits •Solution Product: IBM Sterling B2B Integrator •Benefits – Extended its business processes to 100 percent of the business community. – The company improved business agility, operational efficiency and business performance. Sterling B2B Integrator IBM Sterling B2B Integrator delivers the documents in the formats required The features: • Extensive data transformation capabilities – EDI standards, XML, flat files, database, industry standards • Build custom business rules The benefits: • Enables B2B and EDI with all business partners and customers, despite disparate standards – Sauer Danfoss • Information from 100+ trading partners moves through Sterling Integrator to SAP with minimal errors or issues – Coca Cola Bottling • Provide customers flexibility they require without having to change internal processes – Large high-tech manufacturer B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review IBM Sterling B2B Integrator provides multi-enterprise Process workflow definition, creation, and visibility The features: Visual workflow modeler Faster prototyping of business processes 200+ prepackaged adapters and services to accelerate time to delivery The benefits: Allows us to win business by providing consistent end-to-end business processes – Large high tech manufacturer Improved customer service by quickening all processes– Imperial Sugar Enabled seamless and secure integration of key business processes– Russell Investments Interfaces with and extends SAP - Sauer Danfoss B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review IBM Sterling B2B Integrator provides unimpeded business process visibility & control The features: Tracking – Messages, files, documents, processes Reporting – Standard, customized, scheduled, ondemand, integration with other reporting tools Archiving – long term storage The benefits: Real-time global visibility and actionable insights allows for better & faster decision making – Global manufacturing and services company Near real-time access to decision-critical information ensures timely monitoring of performance against key SLAs – Coca Cola Bottling Greater visibility increases customer satisfaction – multiple reference customers B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review IBM Sterling B2B Integrator helps assure secure B2B exchange Trusted Network DMZ Untrusted Network The features: Banks Role-based access Customers Custom Password Policy Encryption of documents both in transit and at rest B2B Cloud CRM/ERP Perimeter security services Additional protection available with IBM Sterling Secure Proxy Retailers Databases The benefits: Carriers Flexible, secure connectivity, integration, and process automation capable of spanning systems and applications – Coca Cola Bottling Comply with regulatory policies Custom Apps Perimeter / Secure Proxy Suppliers Messaging Government Agencies Pass tougher security audits Health Providers B2B Challenges Sterling B2BI Overview Sterling B2BI Translation Sterling B2BI BPM Sterling B2BI Visibility Sterling B2BI Security Sterling B2BI Review Sterling File Gateway IBM Sterling File Gateway An “Edge” based application for exchanging data between partners, customers, suppliers, applications and employees • What it does – Provides a centralized file gateway for processing inbound, outbound and internal-internal file transfers – Supports any format, any protocol, any size B2B file transfer – Dynamically determines appropriate file routing – Automatically provides file layer handling – Quickly on-boards new file transfer partners / applications – Extensibility through underlying Sterling B2B Integrator platform • How it is delivered – Application layer built on Sterling B2B Integrator – Mail box services and communication adapters – Pre-built file transfer business processes – Partner portal (myFileGateway) for self service MFT Challenges SFG Foundation Review SFG Functional Review Sterling Control Center Review QuickFile Review IBM® B2B / Managed File Transfer Suite IBM® QuickFile IBM® Sterling B2B Integrator IBM® Sterling Control Center IBM® Sterling File Gateway IBM® Sterling Secure Proxy MFT Challenges SFG Foundation Review SFG Functional Review IBM® Sterling Connect:Direct® Sterling Control Center Review QuickFile Review IBM® Sterling Control Center Delivering higher levels of service for key integration and transfer services • What it does – Consolidated logging, reporting, and analytics for all transfers and integration processes – Rule-driven service level management – Alerts and notifications – Configuration management for IBM® Sterling Connect:Direct® servers • How it is delivered – Java-based solution for management and visibility of the file transfer and B2B integration infrastructure – Engine, agents, and user consoles – Interfaces to existing system management tools MFT Challenges SFG Foundation Review SFG Functional Review Sterling Control Center Review QuickFile Review IBM® Sterling Control Center IBM® Sterling Control Center Console E-mail server Web console IBM® Sterling Control Center Engine Database Cognos Reports Enterprise mgt. or other system IBM® Sterling IBM® Sterling File Connect:Enterprise® Gateway MFT Challenges SFG Foundation Review IBM® Sterling B2B Integrator IBM® Sterling Connect:Direct® SFG Functional Review IBM® QuickFile Sterling Control Center Review Legacy FTP Servers Mobile IBM® WS MQ MFT QuickFile Review IBM® B2B / Managed File Transfer Suite Review IBM® QuickFile IBM® Sterling B2B Integrator IBM® Sterling Control Center IBM® Sterling File Gateway IBM® Sterling Secure Proxy MFT Challenges SFG Foundation Review SFG Functional Review IBM® Sterling Connect:Direct® Sterling Control Center Review QuickFile Review Спасибо 22
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