How to Solve the B2B Integration and Managed File
Transfer challenge in Retail Business
Rochelle Harrison
Senior Client Technical Professional/Industry Solutions
Successful File Transfer … The Drivers
Business
Requirements
Customer
Requirements
Higher revenue
Flexibility
Lower costs
Responsiveness
Protect customer data
Reliability, safety
Meet Regulatory
Requirements
?
Technical
Requirements
Operational and
Staff Requirements
Performance
Exception management
Scalable
Process management
Integration with
existing systems
SLA management
October 22, 2013
© 2011 IBM confidential and proprietary.
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Unmanaged File Transfer Results In …
Business Owners
Customer
Brand Security concerns ..
Activation delays
Retention/Satisfaction Issues ……
Security concerns
Higher Cost / Reduced Revenue ………..
Slow problem resolution
?
Manual scripting
Tedious problem resolution
Pressure to do more with less
Hard to scale
Difficult integration
Difficult to meet SLA
Operational and Staff
October 22, 2013
© 2011 IBM confidential and proprietary.
Technical
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A comprehensive set of managed file transfer capabilities
• Realize an architectural approach that:
– Enables security & governance of data movement throughout the enterprise & w/external business
relationships
– Enables an enterprise standardized approach to meeting the business needs for file transfers
– Enables a single managed file transfer platform for management, governance and audit ability
– Enables an standard, optimized operating model to support the business and security needs of the
enterprise
Visibility
• End to end view of transfer activity
• Business and Client Self Service
• Single dashboard
• Usage and audit reporting
Usability & Management
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Security & Performance
• Best practices security capabilities to protect
customer data and comply with regulations
• Protection of file data in transit and at rest
• Role based access
• Data Integrity
Universal Connectivity
• Unified operations console across all protocols
• Any transport, any protocol, and any partner
• Simplified user interface & problem identification
• Protocol bridging
• Wizard based setup and reusable templates
• Broad platform coverage and industry standards
• Solution blueprints for repeatable usage patterns
• Scheduled or event based delivery
External Market Forces
Four external market forces can create file transfer challenges for companies.
Globalization
Expand Reach
Customer challenges:



Globalization
IT finds it difficult to accommodate the onboarding requirements of a globally
diverse trading partner community
It takes too long to on-board trading
partners which delays time-to-revenue
opportunities
Their existing file transfer architecture
cannot scale to support growth in both
trading partners and types of
transactions being exchanged without
compromising performance or requiring
capital investment
MFT Challenges
5
Security
Digitization
Efficiency
Secure Transfers
Analog to Digital/Larger Files
Speed and Efficiency
Customer challenges:
Customer challenges:
Customer challenges:

Existing file transfer tools cannot
ensure the security of data either atrest or in-motion

The size of digital files can no longer be
accommodated by existing file transfer
tools and network options

The company lacks visibility over the file
transfer activity that Service Level
Agreements are dependent on

The company has failed data security 
audits and has difficulty reacting to
changing governmental and industry
compliance requirements
File transfer infrastructures struggle to
process increased file transfer activity
driven by new trading partners and
digitized content

They want to replace FTP but are
concerned about the cost to rip-andreplace all their FTP scripts and
accompanying management tools

Internal networks are at risk due to the 
use of FTP to exchange files with
trading partners over the internet
The company has no central oversight or
organizational awareness of these type
of file transfers

IT is under pressure to reduce the
operational costs associated with B2B file
transfer activity while improving
reliability and accommodating growth at
the same time
SFG Foundation Review
SFG Functional Review
Sterling Control Center Review
QuickFile Review
IBM can enable Corporations to achieve a highly reliable, B2B integration,
supporting all file transfer patterns and security requirements
Enterprise
(inside)
Business-to- Business
(outside)
Visibility &
Intelligence
Management &
Control
Secure, Integrated Infrastructures for
Multiprotocol Transports
and
Protocol Bridging
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Messaging
Point-to-Point
Store-and-Forward
Ad Hoc
Pattern
Pattern
Pattern
Pattern
IBM is THE Leader in Gartner Magic Quadrant (MQ) for
Application Infrastructure for Systematic Application Integration Projects
and Managed File Transfer
Business Solutions products include:
•
•
•
•
B2B Challenges
Sterling B2BI Overview
Sterling B2BI Translation
Sterling B2BI BPM
IBM Sterling B2B Integrator
IBM Sterling File Gateway
IBM WebSphere Transformation Extender
IBM Sterling Connect:Direct
Sterling B2BI Visibility
Sterling B2BI Security
Sterling B2BI Review
IBM® B2B / Managed File Transfer Suite
IBM® QuickFile
IBM® Sterling B2B
Integrator
IBM® Sterling Control Center
IBM® Sterling File Gateway
IBM® Sterling Secure Proxy
MFT Challenges
SFG Foundation Review
SFG Functional Review
IBM® Sterling Connect:Direct®
Sterling Control Center Review
QuickFile Review
Business Cases – McDonalds
McDonald’s
Retail Challenges/Successes
Business need
–
–
–
McDonald’s Corporation knew that relying on old technology and manual data entry to
process information led to delays in information entering the supply chain, along with errors
in the supply chain.
Tracking business process activity was increasingly complex due to disparate systems,
global trading partners and the chasm between IT and business processes.
There was no way to identify and mitigate supply disruptions in advance. This led to stockouts, and was one of the main barriers to efficiency in today’s globally connected community.
Solution/Benefits
•Solution Product: IBM Sterling B2B Integrator
•Benefits
– Extended its business processes to 100 percent of the business community.
– The company improved business agility, operational efficiency and business performance.
Sterling B2B Integrator
IBM Sterling B2B Integrator delivers the documents in the formats required
The features:
• Extensive data transformation capabilities
– EDI standards, XML, flat files, database, industry
standards
• Build custom business rules
The benefits:
• Enables B2B and EDI with all business partners and
customers, despite disparate standards – Sauer Danfoss
• Information from 100+ trading partners moves through
Sterling Integrator to SAP with minimal errors or issues –
Coca Cola Bottling
• Provide customers flexibility they require without having to
change internal processes – Large high-tech
manufacturer
B2B Challenges
Sterling B2BI Overview
Sterling B2BI Translation
Sterling B2BI BPM
Sterling B2BI Visibility
Sterling B2BI Security
Sterling B2BI Review
IBM Sterling B2B Integrator provides multi-enterprise
Process workflow definition, creation, and visibility
The features:
 Visual workflow modeler
 Faster prototyping of business processes
 200+ prepackaged adapters and services to
accelerate time to delivery
The benefits:
 Allows us to win business by providing consistent
end-to-end business processes – Large high tech
manufacturer
 Improved customer service by quickening all
processes– Imperial Sugar
 Enabled seamless and secure integration of key
business processes– Russell Investments
 Interfaces with and extends SAP - Sauer Danfoss
B2B Challenges
Sterling B2BI Overview
Sterling B2BI Translation
Sterling B2BI BPM
Sterling B2BI Visibility
Sterling B2BI Security
Sterling B2BI Review
IBM Sterling B2B Integrator provides unimpeded business process visibility &
control
The features:
 Tracking – Messages, files, documents, processes
 Reporting – Standard, customized, scheduled, ondemand, integration with other reporting tools
 Archiving – long term storage
The benefits:
 Real-time global visibility and actionable insights
allows for better & faster decision making – Global
manufacturing and services company
 Near real-time access to decision-critical information
ensures timely monitoring of performance against
key SLAs – Coca Cola Bottling
 Greater visibility increases customer satisfaction –
multiple reference customers
B2B Challenges
Sterling B2BI Overview
Sterling B2BI Translation
Sterling B2BI BPM
Sterling B2BI Visibility
Sterling B2BI Security
Sterling B2BI Review
IBM Sterling B2B Integrator helps assure secure B2B exchange
Trusted Network
DMZ
Untrusted Network
The features:
Banks
 Role-based access
Customers
 Custom Password Policy
 Encryption of documents both in transit
and at rest
B2B Cloud
CRM/ERP
 Perimeter security services
 Additional protection available with IBM
Sterling Secure Proxy
Retailers
Databases
The benefits:
Carriers
 Flexible, secure connectivity,
integration, and process automation
capable of spanning systems and
applications – Coca Cola Bottling
 Comply with regulatory policies
Custom Apps
Perimeter /
Secure
Proxy
Suppliers
Messaging
Government Agencies
 Pass tougher security audits
Health Providers
B2B Challenges
Sterling B2BI Overview
Sterling B2BI Translation
Sterling B2BI BPM
Sterling B2BI Visibility
Sterling B2BI Security
Sterling B2BI Review
Sterling File Gateway
IBM Sterling File Gateway
An “Edge” based application for exchanging data between partners, customers, suppliers, applications
and employees
• What it does
– Provides a centralized file gateway for processing inbound, outbound and internal-internal file
transfers
– Supports any format, any protocol, any size B2B file transfer
– Dynamically determines appropriate file routing
– Automatically provides file layer handling
– Quickly on-boards new file transfer partners / applications
– Extensibility through underlying Sterling B2B Integrator platform
• How it is delivered
– Application layer built on Sterling B2B Integrator
– Mail box services and communication adapters
– Pre-built file transfer business processes
– Partner portal (myFileGateway) for self service
MFT Challenges
SFG Foundation Review
SFG Functional Review
Sterling Control Center Review
QuickFile Review
IBM® B2B / Managed File Transfer Suite
IBM® QuickFile
IBM® Sterling B2B
Integrator
IBM® Sterling Control Center
IBM® Sterling File Gateway
IBM® Sterling Secure Proxy
MFT Challenges
SFG Foundation Review
SFG Functional Review
IBM® Sterling Connect:Direct®
Sterling Control Center Review
QuickFile Review
IBM® Sterling Control Center
Delivering higher levels of service for key integration and transfer services
• What it does
– Consolidated logging, reporting, and analytics for all transfers and integration processes
– Rule-driven service level management
– Alerts and notifications
– Configuration management for IBM® Sterling Connect:Direct® servers
• How it is delivered
– Java-based solution for management and visibility of the file transfer and B2B integration
infrastructure
– Engine, agents, and user consoles
– Interfaces to existing system management tools
MFT Challenges
SFG Foundation Review
SFG Functional Review
Sterling Control Center Review
QuickFile Review
IBM® Sterling Control Center
IBM® Sterling Control Center
Console
E-mail server
Web console
IBM® Sterling
Control Center
Engine
Database
Cognos
Reports
Enterprise mgt. or
other system
IBM® Sterling
IBM® Sterling File
Connect:Enterprise®
Gateway
MFT Challenges
SFG Foundation Review
IBM® Sterling B2B
Integrator
IBM® Sterling
Connect:Direct®
SFG Functional Review
IBM® QuickFile
Sterling Control Center Review
Legacy FTP
Servers
Mobile
IBM® WS
MQ MFT
QuickFile Review
IBM® B2B / Managed File Transfer Suite Review
IBM® QuickFile
IBM® Sterling B2B
Integrator
IBM® Sterling Control Center
IBM® Sterling File Gateway
IBM® Sterling Secure Proxy
MFT Challenges
SFG Foundation Review
SFG Functional Review
IBM® Sterling Connect:Direct®
Sterling Control Center Review
QuickFile Review
Спасибо
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