Central and North West London How to find us NHS Foundation Trust gt in rd Ca Stanhope St t O s n ab u w Go H er Pl St University College Hospital igh sle d En rd Ga on v it Ta rgh St rS we Go nB st o Eu s en Euston Square St Rd ton Eus 1 A50 Rd n o t Eus St rren Wa l dP iel itf h W St d Ct R ham ten Tot rgh E gs din ui l Warren Street y zro Fit abu to us St uare n Sq Trito Laxton Pl Albany St Osn t d nR Euston ng Lo St olt sh er Ev t sS N Albany St Great Portland Street St os r cr S ta London Euston Rail gS ur bo Co Hampstead Road William Rd St James Gardens CNWL Recovery College rd fo Euston Euston on A4201 Robert St Robert St ay nW o t af Gr University College London CNWL Recovery College, 2nd Floor, Stephenson House, 75 Hampstead Road, London NW1 2PL Tel: 020 3214 5686 The college hub is located within a short walking distance of the following underground stations: The following bus routes are located near the CNWL Recovery College: • Warren Street (Victoria and Northern Lines) • E uston Square, Great Portland Street (Circle, Hammersmith & City and Metropolitan lines) • Euston mainline and underground station Courses are run in local CNWL Recovery College venues and detailed information of these will be sent to you when you attend a course at these locations. 10, 18, 24, 27, 30, 73, 88, 134, 205, 390. Map links to all CNWL Recovery College venues are available on our website. www.cnwl.nhs.uk/recoverycollege Central and North West London NHS Foundation Trust, Stephenson House, 75 Hampstead Road, London NW1 2PL. Tel: 020 3214 5700 www.cnwl.nhs.uk © Central and North West London NHS Foundation Trust December 2012 Visit our website ww.cnwl.nhs.uk Prospectus Jan - March 2013 Spring Term CNWL recoverycollege Contents 5 Welcome About the CNWL Recovery College 6 CNWL recoverycollege Student access to CNWL Recovery College Understanding mental health difficulties and treatment 7 8-11 • Understanding a diagnosis of depression • Understanding a diagnosis of psychosis • Understanding a diagnosis of personality disorder • Understanding your medication • Understanding self-harm Rebuilding your life Become an expert in your own recovery… with courses/workshops on: • specific mental health conditions • supporting people into employment • developing knowledge and skills • rebuilding your life 2 12-22 • Introduction to recovery • Recovery and social inclusion • CNWL Recovery College taster sessions for supporters (family, friends and carers) • You and your wellbeing - a dozen ways to make it better • Go smoke-free – the stress-less way • Telling your story • Taking back control – health and wellbeing plans • Journey to self-discovery: Making my life better • Health and wellbeing for carers • Telling your caring story • Introduction to managing stress • Introduction to mindfulness • Living with change • To tell or not to tell – issues around discussing personal information • A good night’s sleep • Managing holidays and anniversaries • Spirituality and wellbeing Developing knowledge and skills • Employment: recovery in action • Making it work at work • The ‘ward round’ – how can we get the best out of it? • Introduction to problem solving • Better thinking about money • Personalisation in mental health • It’s your move – managing a social housing tenancy • How to organise and chair meetings Getting involved • Recovery and user expertise • Train the trainers Access to venues and facilities Frequently asked questions 23-25 26 27 28-29 Student Charter 30 Code of Conduct 31 Registration form How to find us 33-34 36 3 “ Welcome to the CNWL Recovery College… The training has helped me to get in tune with my feelings and stop dwelling on the past and worrying about the future. ...a joint learning environment for people who use Central and North West London NHS Foundation Trust (CNWL) services, their supporters and CNWL staff. ” We are really pleased to offer you our new prospectus. We have developed a diverse curriculum of recovery courses and workshops and hope you will find something that interests you. Recovery describes your personal journey with mental health difficulties and the steps you take to rebuild and live a meaningful and satisfying life. The college follows an adult education model and aims to deliver a responsive, peer-led education and training curriculum of recovery focused workshops and courses. We aim to promote opportunities for the recovery and social inclusion of people with experience of mental illness. At the college the courses are designed to re-skill and assist students to grow in the way they want to. We want students to have a say in what works for them, to have a voice, to be heard, to have choices and to have more control in their recovery journey. “ I am always learning and never cease to be inspired by the expertise that students bring to the course. 4 ” All of our workshops and courses are co-developed and co-delivered by people with lived experience of mental illness and mental health practitioners. Courses and workshops are open to people with lived experience and staff from all services and departments across the Trust in order for us to learn from each other. Participants are treated as equals and play a role alongside staff running and leading courses at the college. We deliver courses in the London boroughs of Kensington and Chelsea, Brent, Hillingdon, Harrow, Westminster and Camden. In the event that you are unable to attend a course or workshop for which you have registered we would really appreciate it if you would contact the admissions office and let us know, giving as much notice as possible. By doing so, you will enable us to offer your place to somebody else. Free courses are available to: CNWL service users Supporters family, friends and carers Members of staff 5 About the CNWL Recovery College Student access to the CNWL Recovery College The CNWL Recovery College is the third college of it’s kind to be developed in the UK and other national NHS Trusts are interested in developing similar colleges. Student eligibility criteria The CNWL Recovery College is organised using a ‘hub and spoke model’. The college ‘hub’ comprises the core CNWL Recovery College team, admissions office and training facilities and is located on the second floor of CNWL’s Trust headquarters at Stephenson House. Learning and development activities, delivered on behalf of the CNWL Recovery College in Hillingdon, Harrow, Brent, Westminster and Kensington and Chelsea are collectively referred to as CNWL Recovery College ‘spokes’. Feedback from students is essential to us; the college is here to serve you. We welcome your comments through completing individual course evaluations and face-to-face feedback. At the end of every term we have commissioned an independent body to evaluate the previous term through user led focus groups where students are invited back to share their experiences of attending the college. This information is presented anonymously and we are committed to learning from it to ensure the college offers a service which is informed and shaped by our students. 6 Courses and workshops can fill up fast so please take a look at the wide range of activities on offer, complete the registration form at the back of the prospectus and send it to us as soon as possible. Alternatively, you can download an electronic registration form from our website and send it to us by email. Courses are available for: • Individuals who currently or have previously used services delivered by Central and North West London NHS Foundation Trust (CNWL) • Supporters of service users (family, friends and carers) • CNWL staff (this includes Local Authority staff, working within CNWL integrated services) • Individuals aged 16 and over (we are hoping to provide access for younger students in the future) • GPs who deliver services within the Trust’s catchment area • Carer support workers from the voluntary sector Courses are not currently open to: Bespoke courses for partner and external organisations The CNWL Recovery College is keen to consider providing bespoke recovery focused learning and development opportunities for staff within partner and external organisations. A charge would be made for these workshops/courses. Any queries should be referred to Syena Skinner – CNWL Recovery College Manager: [email protected] Please note current courses are provided free of charge. In the future, courses may be open to students who do not use CNWL services or are not employed by the Trust and will incur a charge. • Students on clinical placements within the Trust (e.g. nursing, occupational therapy, social work, medical, psychology etc.) • Staff who are not employed by CNWL • Members of the general public osis. n g a i d / illness e of g d e l w y kno m ore. s m e t c i r b o f Rein and a t s r e d n ou Helps t “ ” 7 Understanding mental health difficulties and treatment Understanding mental health difficulties and treatment Understanding a diagnosis of depression Understanding a diagnosis of psychosis Understanding a diagnosis of personality disorder Half-day workshop Half-day workshop Half-day workshop Depression goes beyond feelings of sadness or unhappiness, as these feelings don’t just go away. Students will have the chance to learn about depression and how it can affect thoughts, feelings, behaviour and day-to-day living. This course will explore how depression affects men and women, those younger and older, the different types of depression and how it is diagnosed. The experience of psychosis, such as hearing voices or experiencing delusions, are surprisingly common, and can lead to a diagnosis such as schizophrenia. For those diagnosed with psychosis, it can be a frightening and life changing event. There are lots of popular myths about what psychosis is and how it affects individuals, which makes coming to terms with this diagnosis even harder. Personality disorders are common, long-lasting mental health conditions that affect how people view and manage their emotions and relate to other people. If you have been diagnosed with depression you might be left feeling upset, confused or even shocked. Alternatively you may feel a sense of relief, that you now know what you are facing, or perhaps you stand somewhere in between. This workshop offers a space to discuss your experiences and learn from others too. This introductory workshop aims to give an awareness of issues relating to the process of diagnosis, possible treatment options and ways to promote self-help and recovery. We will explore personal experiences of psychosis, discuss and identify some of the useful ways people have found to manage their own experiences, in order that they can get on freely with their lives. I have learnt about communicating in a more positive and less labelling way. As a carer I feel this is really important. Student This workshop discusses: • What is meant by personality disorder in general and the impact of having that diagnosis. • How personality disorders may influence other aspects of a person’s mental and physical health. • Specific treatments for personality disorders as well as how people can help themselves to regain some control in their lives. Practical advice given to apply in daily living. Student 8 9 Understanding mental health difficulties and treatment Spotlight: Understanding your medication Understanding self-harm Half-day workshop Half-day workshop For some people medication might be a shortterm strategy to help get through a difficult time, for others it could be a longer term decision that enables someone to live their life to the full with a mental health condition. If you have been prescribed medication by your doctor or you are thinking about this as an option for yourself, then it might feel like a confusing time. It could also feel this way, because there are so many different drugs to treat mental health conditions. Life can, at times, be hard to cope with, especially if you have experienced traumatic events. This workshop guides you through some of the most commonly asked questions, such as; What is the drug designed to do? How does it work? How effective is it? How long does it take to work? What are the side effects? We will talk you through the different medications available, alongside exploring strategies that have been helpful for some people when wanting to combat unpleasant side effects. Whether you are taking medication yourself or know someone who is and want to support them, this workshop will provide you with a step-by-step guide, leaving you with a much greater understanding. “ 10 Sometimes, it feels that the only way to feel better or express how you feel is to hurt yourself in some way. What starts as a private act, can become a habit, which can get out of control and can also be very embarrassing to talk about. As with many embarrassing things, the reality is that many more people self-harm than you think. Because it is something that many people find difficult to understand, there are lots of myths about self-harm and it can be seen as a taboo subject that is uncomfortable to admit and address. Often self-harm and suicide are seen as being related and therefore those seeking help are reluctant to do so. The aim of the workshop is to explore the facts and realities of self-harm, how it is treated and most importantly, ways in which people manage it or support someone they care about. Understanding Self-harm Self-harm is surrounded by stigma and misunderstanding; it can take many different forms and as an individual act is hard to define. Self-harm can affect people of all ages and there is no such thing as a typical self-harmer. It is often a way of coping with painful and difficult feelings and distress, but each person’s relationship with self-harm will be different. It is worth remembering that most people behave self-destructively at times, even if they don’t realise it, smoking, eating and drinking too much can all help people to numb or distract themselves from their thoughts and feelings. This introductory workshop is for those that selfharm, mental health practitioners and anyone else who would like to understand more. The workshop is also for people who support or care about someone that self-harms. Finding that a person you care about is harming themselves can bring about a huge range of thoughts and feelings including, helplessness, fear, distress, worry, and anger. The workshop aims to explore the facts and realities, current models of treatment and strategies for working with self-harm. Given m e tips on how to view my recov ery proc ess. ” A new model, soon to be published, is based on research carried out into individual experiences of self-harm. When asked ‘What does self-harm mean to you?‘, one participant in the research stated: “It makes me feel better …I don’t want to die … I just want to feel better.” The model focuses on exploration and identification of the function of self-harm, as well as basing strategies and techniques on the function that self-harm has for the individual. It allows for an exploration of alternatives to selfharm. It is important not to assume what is going on for the person until you have heard them describe things in their own words. Recovery is possible, there are choices and it is possible to move forward. Understanding the function of self-harm is the first step to recovery. The workshop will also explore useful organisations, resources, support options and training. You are not alone. 11 Rebuilding your life Rebuilding your life Introduction to recovery Recovery and social inclusion One-day workshop Four-week course One-day workshop each week If you are new at the CNWL Recovery College or wanting a fresh look at recovery this may be a good starting point. Many people find being diagnosed with mental health difficulties devastating. Too often people feel that their life is over – that they will never be able to fulfil their dreams and ambitions or lead a satisfying and valued life. But it does not have to be this way. Whether a person is young or older, whether they have only recently been diagnosed or whether they have had a diagnosis for some time, and no matter how serious the person’s difficulties, recovery is possible. It is possible for people to rebuild a meaningful, valued and satisfying life. This introductory workshop explores the impact of mental health difficulties on people’s lives, what helps people to grow within and beyond what has happened and rebuild their lives. Recovery is about changing the experience of people who have experience of mental health issues. It is a framework for understanding mental health as experienced by those with lived experience. It challenges current beliefs about madness in society and has significant implications for service delivery and development. This course is intended to build upon your existing experience, insights and knowledge of recovery and social inclusion. It will comprise a mix of presentations and exercises so that you have an opportunity to apply new principles and will enable participants to develop the approach, skills and values of recovery focused practice for people with mental health issues. It has helped me to refocus, think and become aware of the importance of recovery. Discussions and role plays enabled me to gain a very useful insight into mine and my client’s recovery in different issues relating to mental health. Student Student CNWL Recovery College taster sessions for supporters (family, friends and carers) A programme of two-hour taster sessions that can be attended individually or as a series. This is a great opportunity to meet others with similar experiences and share knowledge within a learning environment. Workshops are available in the evening and during the day. The workshops focus on the following topics: • Workshop 1 Thinking about the major mental health concepts and treatment approaches • Workshop 2 Introduction to recovery • Workshop 3 Carers’ journeys: telling your own story You and your wellbeing – a dozen ways to make it better One-day workshop You will hear about, and discuss, a dozen key areas, which have a powerful impact on human physical and mental health. You will also have the opportunity to carry out a wellbeing check on yourself and produce a personal action plan to help you make improvements to enhance your wellbeing. We will also include suggestions about resources, which can support you to achieve this. Come prepared to consider information on a range of physical and mental health issues, and identify how this may relate to your personal life-style and wellbeing. This course is relevant for everyone there is always potential for change! • Workshop 4 Knowing your way around the mental health system: mental health services and the Care Programme Approach • Workshop 5 Knowing your way around the mental health system: dealing with crisis • Workshop 6 Coping with the challenges of caring • Workshop 7 Coping with the challenges of addictions Please ensure that you book a place in advance if you wish to attend. 12 135 Rebuilding your life Spotlight: Go smoke-free NEW the stress-less way Telling your story Ten-week course Half-day workshop each week Eight-week course Half-day workshop each week (Includes 4 weeks foundation course and 6 weeks quit support) This course aims to support you to quit smoking and improve your mental and physical health and wellbeing at the same time. Yes, it really is possible to be free of cigarettes and all the stress, expense and ill health that comes with them. We will guide you to prepare yourself to quit, support you through the early weeks after you quit and help you stay on track. Without a doubt, quitting smoking can seem an impossible challenge if you have come to rely on smoking to help you cope with your problems. However, with thorough preparation it can be much easier than you think and as a successful quitter you will feel better than you have done in a long, long time! All we ask is that you come to the course genuinely wanting to quit and are prepared to participate as fully as you can in the process, working with us and fellow quitters in the group. You don’t have to have the know-how or the confidence at this stage – that’s what the course aims to help you with. Courses are open to people who currently or previously have used CNWL mental health services. The experience of having mental health difficulties can be devastating. It can mean being faced with lots of strong emotions and feelings and often, a loss of direction in life. The process of telling your story is a way of making sense of what has happened allows you to gain a better sense of who we are. It can help to put things into perspective and find a way through feelings of hopelessness but most of all it can help to heal. This course uses many mediums, including art, writing and collage for participants to explore expressing their experiences and emotions. Participants do not have to be artists or good at writing to attend the course as it is about finding a way to accept, express and celebrate. Participants will be encouraged to produce their recovery story in a medium of their choice to be presented in the final session (optional). Why tell our stories? Storytelling is a very old tradition. Human beings are story-telling creatures: we know ourselves and our possibilities through the stories we tell of our lives. We connect with other people by sharing our stories and we can be inspired by seeing what others who have been in a similar position have achieved. What happens on the course? Our story is as long as our life and we will have many different versions over the years. Experiencing mental health difficulties can be a huge and complex challenge from which we can only begin to recover when we start to make sense of what has happened. During the course we use journaling as an everyday way of paying attention to our thoughts, feelings and memories. Through weekly exercises we gradually and gently explore experiences, memories and feelings, building towards a story that can be shared if you wish. We also look at other people’s published recovery stories for inspiration. This course offers the chance to share experiences with others who may have faced similar challenges. It is a chance to acknowledge what has happened, for your resilience to be witnessed, to celebrate your survival, to have a space to dream about the future. 14 Do I need to be good at writing or drawing? We use a variety of different ways of expressing ourselves. The aim is self-expression, discovery and rediscovery rather than judging our writing or drawing skills. Is this course the same as group therapy? No. The course aims to offer a supportive group experience but we are not offering any particular interpretation or advice, just the interest and respect of fellow human beings. You choose what to share and how you wish to portray your story. 15 Spotlight: Taking back control Rebuilding your life – health and wellbeing plans This six-week course, (two hours per week), gives you the opportunity to develop your own health and wellbeing plan. The ‘health and wellbeing plan’ is an aid for learning about yourself and emphasises that you are the expert regarding your own mental health and wellbeing. It is based on the premise that there are no limits to recovery. Recovery is about getting your life back, rebuilding a meaningful satisfying and contributing life that is unique to you. Taking Back Control; the plan provides a framework, which can be used to help you gain more control over your life and the way that you feel. It enables you to draw upon past experiences to know what helps you and what doesn’t. It recognises your own resources, strengths and assets. Weeks three and four: Triggers and early warning signs; none of us feel 100% all of the time. Triggers are things that happen to us, that are likely to set off a chain reaction of uncomfortable or unhelpful behaviours and feelings, for example the anniversary of a loss. Early warning signs are subtle signs of changes in our thoughts, feelings or behaviour – which indicate that we may need to take action to avoid worsening of your condition or situation. In weeks three and four the aim is to be able to start to recognise and explore what your own triggers and early warning signs are and what action that you can take to minimise their impact The ‘health and wellbeing plan’ is developed by you and you choose who assists and supports you whether they are family, friends or healthcare professionals as you work on your own plan. It is not the same as a care plan, which is the treatment and support you will receive from services. The ‘health and wellbeing plan’ is how you will control your own life and who you will need to support you in this. The plan has a broad applicability with a focus on staying well and it can be used by, anyone, anytime and for any of life’s challenges. Week five: There may be times when things get worse despite your best efforts; so many people have found it helpful to plan in advance for the possibility of a crisis. The ‘health and wellbeing plan’ enables you to think about whom you would like support from and what you might need people to do. Week five provides the opportunity to think about what support is beneficial and what is less helpful. The six-week course will follow the structure below: Week one: There will be an introduction to the ‘health and wellbeing plan’, including its development and current research on its use. We will also explore wellbeing ‘tools’ for keeping yourself well; for example, getting enough sleep. Week two: What makes you, you? This week we will think about what you are like when you are well. What gives your life meaning and value? What is important to you? 16 Week six: In order to live a meaningful and satisfying life it is important that we pursue our aspirations, dreams and ambitions. Recovery is about getting your life back, pursuing your dreams and ambitions and doing the things you value. This week will give you the opportunity to think about your own dreams and aspirations and what are the first steps you can take in achieving them. aking back control – T health and wellbeing plans Six-week course Half-day workshop each week It often feels as if mental health difficulties are completely beyond your control. It can be tempting to think that you must leave the professionals to sort out your difficulties for you. Mental health workers have developed some treatments and therapies that can be helpful and provide some support. However, we believe each person with mental health difficulties can become the real expert in their own self care. Finding treatment that works best for you is important but it is only part of the story. By understanding the pattern of your own difficulties it is possible to find things you can do yourself, to keep well. Journey to self Coming discovery: Making Soon my life better This is a new course designed in collaboration with CNWL’s Learning Disabilities Service and people who use these services. The course is designed to help students explore ways to make their life better and achieve their goals. The pilot course will be delivered from March 2013 and is only available for people with learning disabilities and their supporters. For more information please contact Sam Pisano at the CNWL Learning Disabilities Service: tel: 07867 982658 e-mail: [email protected] The purpose of this course is to help participants to identify the things that help manage the ups and downs, so that your difficulties do not interfere with your life as much and you can do the things you want to do. For me it is about staying in touch and learning about my own recovery. The group experience is invaluable. Student Health and wellbeing plan booklet 17 Rebuilding your life Spotlight: Health and wellbeing NEW for carers Telling your NEW caring story Six-week course Two-hour workshop each week Six-week course Two-and-a-half-hour workshop each week Supporting someone you care about, who is facing mental health challenges, can easily take over your whole life. It is tempting to think only of their needs and ignore your own. This is not good for you and not good for the person you love and care about. Your health and wellbeing are important. On this course we look at drawing up a plan so that you can look after yourself while supporting someone you love and care about. It makes some suggestions for things you might want to think about but there is no set formula. Different people choose to develop their plans in different ways. The sessions focus on the following: • Your health and wellbeing maintenance plan. • Your health and wellbeing ‘first-aid kit’. • A plan for managing difficulties that arise and things that get to you. • A plan for how you can look after yourself when you are not feeling 100%. • A plan for what to do when everything is getting too much for you. Supporting someone on their recovery journey can bring strong emotions, major life changes and significant challenges to our expectations of life. Telling our story can help us to make sense of what has happened and to regain a sense of who we are. The course will use different media including art, writing, collage and poetry to help students to explore experiences and emotions. Being “good” at art or writing is not important – we are aiming to express ourselves. Students will be encouraged to produce a story in a medium of their choice to be shared in the final session (optional). Carers’ courses Why are there courses for carers/supporters? The CNWL Recovery College is for everyone. We have, however, created some courses and workshops for a particular group of people who may be facing similar challenges. Sometimes in mental health services there has been less emphasis on supporting carers. People who are supporting a loved one on their recovery journey also face a recovery journey of their own, as they seek to make sense of what has happened. We can only care for others if we also look after ourselves. ‘Health and wellbeing for carers’ focuses on thinking in detail about your own wellbeing: the ways in which you can care for yourself and plan for the future in all aspects of your life. ‘Telling your caring story’ gives carers the chance to think about the challenges they have faced in supporting someone through mental health difficulties. Carers too are likely to have experienced profound emotions, huge upheavals and painful adjustments in their lives. This course aims to support you to explore the experiences, feelings and ideas involved in your own stories. In addition to these courses we offer a programme of two-hour taster sessions for supporters. Sessions can be attended individually or as a series. 18 Are these the only courses for carers to go on? Carers are welcome on all of our courses. By seeking different perspectives and learning together we can all move forward in understanding recovery challenges. “ Very inspiring and thought provoking. ” 19 Rebuilding your life Rebuilding your life Introduction to managing stress Introduction to mindfulness iving with change – the only L constant in life is change… Half-day workshop Six-week course Half-day workshop each week One-day workshop “My mind is paralysed, I’m going to faint, I can’t think straight, my body aches from tension, I can’t get worrying thoughts out of my head” Things can change. This introductory workshop examines the causes of stress and anxiety, gives you practical activities and methods that may help you to alleviate them. Useful tips, good advice and help to make me more aware of my own thought process and the state of stress/anxiety itself. Student Life is challenging and messy and when we are facing our own personal struggles, we might experience our minds being filled with worrying thoughts or critical thinking. There are times when we might try and tackle these thoughts, but then we are still left feeling unhappy or perhaps anxious. Mindfulness gives you the chance to step out of the loop and see things differently. Students will learn that mindfulness is about purposeful, non-judgemental, moment-to-moment awareness of our experience. It’s a way of having complete focus on the here and now, to our thoughts, feelings and physical sensations. Our thoughts do not necessarily reflect the complete truth, but it can often feel this way. Becoming mindful allows you the space to stand back from your thinking. Modern life moves at a rapid pace and we are increasingly expected to roll with it. Whether these events are daunting and unexpected or pleasant and welcome, for many of us the challenge of adjusting to these changes can take its toll. While we cannot stand in the way of change, we can choose how we respond to its demands. This introductory workshop explores some of the common responses to change and looks at strategies that we can implement to support us in taking future changes in our stride. o tell or not to tell: Issues T around discussing personal information including mental health problems, addictions and dealing with stigma Half-day workshop Once diagnosed with a mental health problem it can be difficult to decide who to tell, what to tell them, how, when and what to say. Often the fear of what other people may think or react can put people off pursuing their goals. Stigma can affect relationships at work, with family, friends and people in the community. The aim of this workshop is to help people to explore these issues and help participants work out a way forward. There is no right answer, the choice is yours. Mindfulness practice, meditation, breath work, self-compassion and self-acceptance, will be strong themes within the course. 20 “ ul, f t c a t very s l i e r e f e n i e a r The t stands how w nd. er spo he und s how to re ow and kn ” 21 Developing knowledge and skills Rebuilding your life A good night’s sleep Half-day workshop or multi-session course Do you have difficulty getting off to sleep at night? Wake up early in the morning? Spend the night tossing and turning? How much sleep do we need? Are there different types of sleep? The common causes of sleep problems and ways of overcoming sleeping difficulties will also be explored. The aim of this workshop is to help you improve your understanding of sleep and ways of dealing with sleep problems. It’s been especially valuable to me and my partner for many reasons but mainly because of interacting with people who have experiences that I can relate to! Student anaging holidays and M anniversaries Half-day workshop Birthdays, Christmas, religious holidays and anniversaries can be difficult times of the year. They can bring up all sorts of difficult emotions especially when you are not feeling at your best. This workshop is designed to take the stress out of them and help give you some tips and ideas on how to best to manage and get through them. 22 Spirituality and wellbeing One-day workshop Exploring spirituality with people who use mental health services – conversations that connect. Conversations about spirituality are increasingly being seen as integral to the wellbeing of a person, however spiritual issues are often ignored. Spirituality often becomes more important in times of distress as it can help to give people a new sense of meaning, hope and peace of mind. This workshop will enable students to explore spirituality and to continue or start a journey with spirituality. Employment: recovery in action NEW Making it work at work Five-week course One-day workshop each week Five-week course Half-day workshop each week This course is particularly useful for people interested in finding paid work, or caring for someone who is interested in paid work and CNWL staff who would like to learn more about how to support others to access paid employment. Starting a new job, going to a new place or starting a new course can be a stressful experience. Knowing how to start a conversation and build new friendships can at times be daunting. Dealing with people who annoy you can be challenging. Employment is often identified by people who have experienced mental health problems and/ or addictions as representing a key part of their recovery journey. A return to employment, or even starting work for the first time in life, can provide an opportunity to pursue personally valued ambitions in a tangible way. People often describe a positive ‘snowball’ effect of paid work on mental wellbeing due to its ability to create new relationships, build skills, provide financial rewards and give an enhanced sense of meaning to life. Unfortunately some also experience challenges in accessing paid work opportunities, due to factors like real and anticipated stigma, the complex benefits system, lack of up-to-date work experience and practical job seeking skills. This course explores topics such as, vocational goal setting, job seeking, application and interview skills (co-run by CNWL’s Human Resources Department). Students will learn how best to manage the transition into work, manage their personal information in the workplace, benefits and find out about local employment support they can access. This course is aimed at anyone who would like to gain further skills in communicating with others. This course is open to anyone that wants to learn more about how to deal with different social situations. This is a five-week course which will cover the following areas: • Meeting new people – strategies to starting a conversation. • How to deal with conflict. • How to assert yourself in tricky situations. • Getting to know people better....how to sell yourself, maintain friendships and develop social networks. Presenting yourself in the workplace – how to get the best out of work and manage relationships with colleagues or supervisors. 23 Developing knowledge and skills Developing knowledge and skills The ‘ward round’ – how can we all get the best out of it? An introduction to problem solving Personalisation in mental health – getting a life not a service Two-hour introductory workshop Half-day workshop Half-day workshop The ward round is an important meeting between the service user and the team working with them. Sometimes problems can seem overwhelming when we are not feeling at our best. It easy to ignore them in the hope they will go away, repeating old patterns of behaviour, or just giving up. This workshop introduces personalisation and examines the implications for those using and working in mental health services. It challenges students to think about services in a different way, that traditional service-led approaches have often meant that people have not received the right help at the right time and have been unable to shape the kind of support they need. Service users can find this meeting intimidating, with as many as six to eight people present, possibly some of whom the service user has never met before. Many service users remember the ward round as an experience which was both fear provoking and humiliating and found it difficult to have a ‘voice’ within them. This workshop explores the purpose of ward rounds and offers suggestions and strategies to increase confidence to get the best out of it. From negotiation skills to suggested questions to ask, this short practical session provides opportunities to learn or develop skills and practice them in a small group. This introductory workshop will help give you some new ideas, tips and examples of different ways of approaching and solving your problems. Better thinking about money Six-week course Half-day workshop each week Renting and moving into a Council or housing association property can be a daunting and stressful experience. Having to deal with the responsibilities of sorting out utilities, bills, rent and entitlements can seem like a huge undertaking and can feel overwhelming. This workshop is designed to give you all the information you need to help make your home a happy and safe one. Student Six-week course Half-day workshop each week “You don’t get into money problems because of money; you don’t sort out money problems with money” How to organise and chair meetings This course provides information about everyday money management. It explores spending behaviours and attitudes towards money, topics addressing essential budgeting skills, how to increase your income, necessary basics on family finance, saving and borrowing, as well as tools to tackle and manage debt. Half-day workshop This course is equivalent to Entry Level and Level 1 for Effective Money Management of the Open College Network (OCN). This course is delivered in conjunction with Credit Action. 24 I identified a gap in my personal knowledge which this course has started to help fill. NEW It’s your move – managing a social housing tenancy It can be quite daunting to be responsible for organising and structuring a meeting. This workshop aims to help give people the confidence to actively participate in running a meeting and to understand the processes that are required to chair them. This is invaluable for people wanting to get involved in organising service user involvement, or for staff wanting to improve their management skills. 25 Getting Involved Access to venues and facilities We aim to provide an accessible and inclusive learning environment for all students at the CNWL Recovery College. Please let us know in advance of attending your courses, whether you have additional needs and we will do our best to support you. Recovery and NEW user expertise Train the trainers One-day workshop Two-day training workshop This introductory course will provide a “back to basics” opportunity for service users, their supporters (family, friends, carers) and CNWL staff to address the question, ‘What do we mean by user involvement?’ and how can this be more effective. The course has been designed in partnership with the User Focus Monitoring Team (UFM). UFM are a team of service users who monitor and evaluate local mental health services. The course will help students explore how they can work in partnership with others to improve their own individual care and treatment through having more meaningful conversations with carers and staff members. It will also examine how all students can become involved in using their expertise at a strategic level within CNWL. Disabled access Most of the venues we use for courses/workshops are accessible, and have disabled toilet facilities. (with a two-week break between days) Religion Would you like to become a trainer at the CNWL Recovery College? Where possible we will provide a prayer room located in, or near, the training venues. This may vary at certain sites but when identified every effort will be made to ensure a private and quiet space is available. This workshop aims to teach individuals how to effectively deliver courses as a co-facilitator at the CNWL Recovery College. The course incorporates learning theories and expertise on presenting skills. There is an expectation that students will deliver their own micro-teaching session on day two of the workshop. Due to popular demand, a selection process will be undertaken to allocate places. In order to apply for this course, students need to have completed the ‘Telling my story’ course and ‘Introduction to recovery’ workshop. Please do not hesitate to contact the CNWL Recovery College admissions office if you would like to discuss access and any additional requirements for any of our training venues. Hearing loop All training rooms have hearing loops at Stephenson House. For other training venues please contact the admissions office to discuss your requirements. Translation We can provide a British Sign Language interpreter should you require this. We can also provide interpreters for those who require the courses to be translated into their first language. Additional support The CNWL Recovery College welcomes students with additional needs. When completing the registration form please let us know your specific requirements. This will enable us to provide additional support to enhance your learning experience. 26 Training room 27 Frequently asked questions… How do I find a course? How much do courses cost? All courses are advertised in the prospectus and can be downloaded from our website www.cnwl.nhs.uk/recoverycollege Current courses are provided free of charge to eligible students. Alternatively you can give us a call on 020 3214 5686 or e-mail us on [email protected] and we can send one out to you. How do I register for a course? If you use CNWL services, or are a supporter (family, friend or carer), please complete the registration form at the back of the prospectus or download it from our website. CNWL staff should register in the same way as they would for any other internal course, through the Trust’s online booking system. What do I do if I need further information about a course? We are always happy to talk to you regarding any information that you may need, either by phone or email. How do I check if there are still places on my chosen course? You can contact the admissions office at the CNWL Recovery College. In the future charges may apply to some courses for students who do not use CNWL services or who are not employed by the Trust. When is the CNWL Recovery College open? The opening hours are Monday to Friday from 9.30am until 4.30pm. Courses run throughout the day and there are also some evening courses. What are the types of courses you offer at the College? Courses will be offered in the following areas: • Understanding the experience of mental health problems and their treatments. • Making sense and meaning out of personal experiences, including thoughts, perceptions and unexplained distress. • Rebuilding your life with a mental health condition. All the courses can be translated into another language upon request through the use of interpreters. Can I access courses elsewhere? Yes, you may attend the course and location of your choice where places are available. The college operates a ’hub and spoke’ system. We deliver courses across five boroughs where CNWL delivers services within, Brent, Harrow, Hillingdon, Kensington and Chelsea (north and south) and Westminster. “ Is there access to computers? Not at the moment. We are looking to establish a resource facility which would encompass IT and paper resources in the future. Are there parking facilities? No, but there are public car parks and meter parking in the surrounding areas that may charge. This is the responsibility of the vehicle owner. Do you supply refreshments? We provide tea and coffee during breaks where possible. This may vary from site to site due to different facilities being available. We are happy for you to bring your own food/lunch. A seated area is available for students to use. I start to feel improved kindness with myself and to be calm and to think about the future…It’s really improved me, by changing my view about myself. The course has been life saving, it’s an excellent course. • Getting involved. Is it possible to visit and look around? Can carers attend with the person that they are supporting? Yes, we run an open day and an open evening once a month where we are available to answer queries and help with registration. Yes, all courses can accommodate this. We ask that anyone accompanying a student will take an active part in the course. Any supporters who wish to accompany students are required to book onto the course in the same way as all participants. 28 Are the courses available in other languages? ” If I have specific requirements such as large print is that possible? We do everything we can to meet your needs. As long as you let us know in advance of attending your course, we will do all we can to support your requirements. 29 Student Charter Code of Conduct Before you become a student at the CNWL Recovery College… The aim of the code is to ensure that everyone who attends the CNWL Recovery College has a positive, enriching experience and will want to return. You can expect us to: • deal with your enquiries in an efficient, professional and friendly manner. • provide information, guidance and advice on courses and programmes of study. We expect you to: • give us the relevant information that we need to register you. We have tried to keep these expectations as brief as possible. Throughout your time at the CNWL Recovery College… You can expect us to: • provide you with a warm and professional welcome at all times. • provide a course handbook explaining what your course will offer. • ensure courses are of a high quality and promote hope, opportunity and control. • offer advice and guidance on learning and study skills, and the use of learning resources. • provide support, which will help you monitor and review your progress if you want to. • devise well planned timetables that, where possible, will take your needs into consideration. • discuss your specific needs if you tell us about a disability or learning difficulty. • discuss your next steps upon completion of your course, such as enrolling on another course, if you wish to do so. rovide a safe and healthy study environment. •p • provide an environment free from discrimination. • respect your personal beliefs, life choices, religious and cultural practices and traditions. • give you the opportunity to express your views of the college and its services without fear of recrimination. 30 We expect you to: • attend courses punctually, if you are running late or no longer able to attend please contact us. • make the most of your student experience and your course. • be considerate of all students, college staff and others working on a college site by observing the CNWL Recovery College Code of Conduct. • comply with the college’s policies and procedures. • respect the individual rights of all members of the college. • ask us for any clarification if you are not sure about anything. Everyone attending the college should: • behave in a responsible manner that fosters mutual respect and understanding between all members of the college. • respect the rights, life choices, beliefs and opinion of others and promote freedom of speech. • not behave in any way that may be considered threatening or disruptive, or be likely to lead to physical or emotional harm to any students or staff. • refrain from the use of alcohol or unprescribed medication when attending the college. • not behave in any way that prevents or disrupts learning or other activities within the college locations. • not use violent disorderly or offensive behaviour or language. “Recovery in mental health is not about waiting for the storm to be over. It is about learning to dance in the rain. We all need to learn some new dancing steps” Peer Recovery Trainer We all have a responsibility to ensure that this code is respected and adhered to. Please approach a member of the college staff if you have any concerns. If we feel that you have breached this Code of Conduct, we will discuss this with you and try and find a way forward. Thank you. 31 Central and North West London “ NHS Foundation Trust CNWL Recovery College Registration form People’s experiences of distress are so wide and varied. We are all teaching and learning from each other. ” Cnwl staff please register through the online training booking system. Course registration form for up to three bookings Please complete in BLOCK CAPITALS Course/ workshop 1 DATE: Course/ workshop 2 DATE: Course/ workshop 3 DATE: Name* Forenames: Surname: Date of birth* DD/MM/YYYY Address* Post code* Email* Please print clearly Telephone* Mobile Do you have any disability related requirements? *Please ensure you have completed these sections. 32 I feel m uch mor e confid ent. ” Supporter User of service & “ Please circle what contact you have with Central and North West London NHS Foundation Trust: Please specify: Family Friend Carer 33 33 Central and North West London NHS Foundation Trust Registration form Course registration form. Please complete in BLOCK CAPITALS Do you have any medical information we should know about? Medical Emergency contact details (please state) Who should we contact in the event of an emergency? Full Name: Contact telephone number: Do you have any specific learning needs we should know about? Learning (please state) Team/service you access Name: Practice address: GP DETAILS Postcode: Contact telephone number: Name: Team: Care Co-ordinator/ Lead Professional Email: Please return this form to [email protected] or by post to: Admissions / registration, CNWL Recovery College, Stephenson House, 75 Hampstead Road, London NW1 2PL 34 Confirmation of your place will be made by post or email. If you have any questions please get in touch. We will keep your personal registration details secure and anything you share with us will be treated as confidential. Thank you for your interest & Contact telephone number:
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