}Ê*i«i / , / " www.miningpeople.com.au NEWS A P R I L What your kids can teach you… and how to recoup some of your investment! 2 0 0 7 what is MPi news about? MPi News provides short sharp ideas on management leadership & communication in the workplace. As We See It: “People who accept personal responsibility for their actions, efforts and lives, contribute greatest to those around them. The best employers accept responsibility for urging people along a path to their fullest potential. The best employees accept responsibility for adding value to that organisation. The most effective work environments then are those in which all participants recognise it is a two way street. Much of the information presented hereafter is governed by these ideas.” Feedback: If you have an idea to share, email [email protected] and mark the heading “Feedback MPi News”. If we’re happy that the item supports our broad editorial policy, then we might use it directly or as the basis for an inclusion into a future edition. Many of our long time readers would have seen us shamelessly quote Kenny Moore previously. This article is again based on his writings as presented in his regular newsletter, this one dated late 2006. All leaders within the corporate environment will at some stage turn their thoughts to considering whether they need to engage the services of a consultant of some form to help them resolve a particular issue, or perhaps to assist develop the latest strategic plan that their organisation requires. Kenny Moore’s latest newsletter reminded me that like consultants, children don’t come cheaply and so perhaps we could recoup some of our investment in our kids by observing more closely what it is they’re showing us every single day! Kenny talked about attending his children’s school play rehearsals where night after night he watched them struggle through their lines, fumble away, all while holding at bay their stage fright. Despite all this, they supported each other every time a mistake was made, they continued to sing out boldly and to carry on in the face of what most adults would regard as agonisingly embarrassing. He summarised what he learnt into these “6 shining lessons.” I don’t intend them to be taken as hard and fast rules. However I believe that by simply adopting some of the attitudes when responding to certain situations will see you handle life in a more balanced manner. Lesson # 1: “If people say you’re not qualified, pay them no mind.” Don’t’ be constrained by the judgment of others. Life has always had a way of disregarding some of the mindless rules that society can try to impose. We’re all here for a purpose. Rewards will come our way for reasons which will not always be clear, if we take responsibility for publicly using the gifts we’ve been given. Our editorial policy is: Lesson # 2: “When things don’t go as planned – giggle and keep moving.” We aim for these articles to be current, personal development focussed and to talk to individuals rather than corporations. They must also represent a positive slant on life. Why is that? - because the media would have us believe the world is more negative than positive, and so, MPi news is our small attempt to balance that up. The articles should also not shirk from generating debate. Despite what you believe, none of us are really in charge of that much. Over-planning often does no more than suppress those wonderful bonus’s that life should present to you from time to time. When destiny decides to present us with something that was unexpected, a childlike sense of curiosity should also be a part of our response. Lesson # 3: “other may recognise your talents before you do.” You’re often blind to your own gifts. Think of those people you’ve known that are naturally good at something but because it is easy for them, they tend to automatically discount the value of the skill. …continued page 2 11 AUSTRALIAN BASED GLOBAL NETWORKS www.miningpeople.com.au www.miningpeople.com.au BRISBANE PERTH • KALGOORLIE www.miningpeople.com.au PERTH• PERTH • KALGOORLIE • BRISBANE • KALGOORLIE • BRISBANE Opinion: Most editions we will try to find an article that encourages debate by presenting head-on, a current view perpetuating the Human Resources industry. Sometimes it’s our own view and at other times it will be a view presented by someone else. This one is a spin-off from our main article inspired by Kenny the Monk – but we couldn’t agree with him more! Mindlessly raising the bar of acceptable performance, threatens many employees. mean-spirited. This system of Forced Ranking undermines team work and turns co-workers into competitors. It squashes much of the creativity that might otherwise be directed towards solving problems for your business. Comment is always welcome by directly emailing [email protected] or by logging onto www.miningpeople.com.au. The reason for this is that when people are forced to compete, there is rarely room for innovation. Innovation need not be wild earth shatteringly brilliant new processes, but every day people can find many small ways to do what they did yesterday, more efficiently. Corporate strategy needs to be right, but once broadly in place, it’s the many little improvements that occur daily that keep the wheels of business oiled and changing for the better every day. Companies that improve performance by annually dismissing the bottom 10% of their workforce lack foresight and are People will only take this view of their workplace though if leadership has created an environment that encourages this innovation. Innovation is a kind of investment in the future but if people don’t feel they can spend time in the future because they need to deliver today to keep their job and keep their score high, then you have cut off this very important flow of efficiency for your business. Kenny sums it up brilliantly when he says that: “More than money, it is intrinsic motivation that propels the masses. People WANT to do a good job and long to use their unique skills to make a difference. It’s time to stop threatening them by mindlessly raising the bar. Leadership’s role is far more daunting and is really about building solidarity and creating an environment where passion and difference, can flourish.” Now THAT is a challenge! …continued from page 1 Lesson # 4: “Mistakes make for new and entertaining opportunities.” This is one of those pieces of advice that has been quoted and re-quoted so many times that I almost didn’t quote it again here. But Kenny had a way of making this very old point that is worth considering. He says that if everything went according to plan, we would never mature because our lives would be continuously repeating versions of yesterday! Mishaps on the other hand can often be portals to personal growth and self discovery. Lesson # 5: “Performing with others is better than stealing the spotlight.” Basking in the glow of the lime light can make us blind to the other action taking place on stage! Again such an old piece of advice but consider the alternative in the context of a play. If we’re blinded by our own role, we run the risk of believing that the audience is there to serve us, rather than the other way around. It’s when your talents mix with 2 AUSTRALIAN BASED GLOBAL NETWORKS those of others, that a true performance takes place. Giving recognition to the many instead of fawning over the few, continues to remain a more refreshing way of doing business and living life. Lesson # 6: “Be positive rather than punitive.” We decided to highlight this as a separate article under this editions “Opinion” – refer above. It goes to the very heart of certain HR practises which if you’re a regular reader of HR literature you will have seen promoted quite regularly in recent times; that is the idea that you should annually ‘cull’ the bottom 10% of your workforce. Kenny’s view is that punishing people because they don’t meet some imposed standard, is a far less effective way to build a great team than to encourage people for what they ARE good at. Read why “mindlessly raising the bar of acceptable performance, threatens many employees”. www.miningpeople.com.au www.miningpeople.com.au PERTH • KALGOORLIE • BRISBANE Kenny Moore is co-author of “The CEO and the Monk: One Company’s Journey to Profit and Purpose” (John Wiley and Sons, 2004). He is Director of Human Resources and Corporate Ombudsman at a New York City Fortune 500 company. Reporting to the CEO, he is primarily responsible for awakening joy, meaning and commitment in the workplace. While these efforts have largely been met with skepticism, he remains eternally optimistic of their future viability. Kenny has over 20 years experience with change management, leadership development and healing the corporate community. Prior to his work in corporate America, he spent 15 years in a monastic community as a Catholic priest - doing a very similar kind of work, but getting paid a lot less. He has survived “incurable” cancer and open heart surgery - largely due to luck and Divine playfulness. Having dealt with both God and death, Kenny now finds himself eminently qualified to work with executives on corporate change efforts. He can be reached at [email protected]. PERTH • KALGOORLIE • BRISBANE This was of course when candidates and employees had to beg for work. Today things are a little different, but we still see some candidates taking this current position of strength just a little too far! We trust this wasn’t you in your last job interview! The mining industry is certainly booming. As a candidate or employee just ensure you’re not abusing this position of strength. 3 AUSTRALIAN BASED GLOBAL NETWORKS www.miningpeople.com.au www.miningpeople.com.au www.miningpeople.com.au PERTH • KALGOORLIE • BRISBANE PERTH • KALGOORLIE • BRISBANE Top Tips & Pearlers! Pearler # 1 Pearler # 3 How does HR become a business enabler? Aussies feel the stress. HR needs to be professional. I’m not a great believer in just 63% of Australians said they would pack their bags and promoting people out of a business into HR just because leave their jobs if they became too stressed at work. A they’re good with people. The main issue is that they must survey of 2,416 people found that 71% of workers believed be able to connect with the business. stress came with the job, while the causes of stress on the It’s not just true of HR, but the thing that frustrates me job were most likely to be: about some functional roles is that you can have great Modern pace of life: 36% people in them, but they’re just not plugged into the Expectancy to do more work: 29% business. They don’t see or understand how the business Office politics: 16% works on a day-by-day basis. Furthermore, 88% of workers believed stress had a negative HR needs to be absolutely engaged with the business. If it IS impact on their health, with physical symptoms including engaged with the business, then it will be able to do assist high blood pressure, a higher rate of colds and flu’s, ulcers, the business to do the things it does. headaches and overeating. Source Talent 2 Survey. Pearler # 2 How often does HR become an effective business partner – and does it need to be? It really very much depends on the attitude of the CEO. If the CEO believes it has an effective role to play in the growth of the organisation, then you can end up with strategically effective HR. If they think it’s just in charge of some training and a bit of safety etc then HR will probably be ineffective in terms of its role as strategic partner. Of course even if the CEO believes in giving HR a seat at the strategic table, then they still need to source the right person for the job. Source: Pearler #1 and #2 based on an interview with Malcom Jackman CEO of Coates Hire as printed in Human Resources Magazine March 2007. www.humanresourcesmagazine.com.au. 5 AUSTRALIAN BASED GLOBAL NETWORKS www.miningpeople.com.au www.miningpeople.com.au www.miningpeople.com.au PERTH • KALGOORLIE • BRISBANE PERTH • KALGOORLIE • BRISBANE 4 Facts and Stats F O C U S E S O N G R A D U AT E A N D Y O U N G P R O F E S S I O N A L S Gen Y Aussies – travel as far as the resume reaches STA travel recently conducted an interesting survey. It found that as well as the now common gap year between high school and university, many other younger people were having their own version of a gap between finishing university and starting work (25%) with a further 40% hoping to take a full gap year at some stage during their career. Australia’s younger workers see travel as an essential part of developing confidence and innovation by getting them in touch with the global economy and culture. Accountants - fleeing Australia Research from the ABS showed that 1370 accountants left Australia permanently during the year to September 2006. Amazingly this compared to 454 in 2005 and 153 in 2004! As well as the traditional destinations of the UK and US, the Middle East has become a popular destination for finance professionals. Source: As reported in Recruitment Extra January 2007 What graduates want A two year study conducted on 700 Australian university leavers by Onetest revealed some interesting trends. Most importantly: a.) Align your story with the reality: If a graduate’s experience of your organisation is not consistent with their expectation, they will often make very fast decisions to leave. b.) If their needs and desires ARE met from the outset and throughout their graduate program, they will stay five years or more. This compares very favourably to the tenure trend of most employees which is currently two years. c.) If a graduates needs were met, 39% indicated that they would stay with a company for between three and five years. 30% said they would stay five years or more. Source: As reported in HR Monthly January 2007 5 2 AUSTRALIAN BASED GLOBAL NETWORKS www.miningpeople.com.au www.miningpeople.com.au PERTH • KALGOORLIE • BRISBANE PERTH • KALGOORLIE • BRISBANE WHAT WE DO MPi assists with permanent & contract recruitment across all resource industry disciplines: The MPi History MPi was formed in January 1995. Who is MPi A powerful combination of experienced resource industry professionals and experienced recruitment managers. We have 30 people in our full time team, 3 people in our part time team in 3 offices, and have a large contract team working at client sites and offices around Australia and Internationally. The MPi Service Recruits permanent employees (individuals & whole teams) in the resource industry. Provides contract employees across all disciplines in the resource industry. The MPi Focus We assist with permanent and contract recruitment, exclusively for the resource industry. We operate in the one industry sector. This is different from having individuals within our company dedicated to this sector. Only resource industry people (clients & candidates) come to us. Our computer network operates with precision because our databases, search mechanisms and process of receipt and review are categorised exactly, to specific mining industry classifications. The result is we keep track of and accurately pinpoint the right people quickly. The MPi Offices Our Perth Office: Is located in Perth, Western Australia and immediately west of the CBD. They occupy a beautifully renovated character building with excellent access and a personal ambience. Our Kalgoorlie Office: Is located in the heart of Kalgoorlie, adjacent to the famous intersection of Hannan & Maritana Streets. Our Brisbane Office: Is located in the heart of the Brisbane CBD. PROFESSIONAL/TECHNICAL Geology Surveying Environmental Mining Engineering Minerals Processing Engineering & Maintenance BUSINESS SERVICES Supply Accounting Health & Safety Human Resources Administration/Clerical Information Technology Administration Manageme-nt WORKFORCE & LABOUR HIRE Field and Trades Staff U/G & Surface Mining Processing & Laboratory WHOLE PROJECT RECRUITMENT EXECUTIVE SEARCH & RECRUITMENT STRATEGIC HR CONSULTING PERTH OFFICE Marilyn Arkell, Payroll Lisa Chagall, Consultant Danni Chatfield, Accounts Roz Crum, Senior Consultant Glen Donaldson, Consultant Paul Hanrahan, Principal Consultant Wayne Hanrahan, Senior Consultant Steve Heather, Managing Director & Principal Executive Search Sue Heather, Business Services Manager Gary Kearns, Senior Consultant Selina Leo, Consultant Stuart Merrick, Senior Consultant Danielle Meyn, Secretary/Administration Calvin Munro, Candidate and Client Care Services Melissa Passarelli, Recruitment Support Nicole Price, Consultant Gail Rogers, Consultant Lana Scriven, Reception/Administration Matt Simpson, Consultant Maggie Smith, Consultant Jane Terry, Consultant Aaron Turner, Consultant Tony Turton, Principal Consultant Jacqui Unwin, Senior Consultant Michiel Van Doorn, Commercial Manager KALGOORLIE OFFICE Roz Crum, Senior Consultant Cathy Hancock, Consultant Andrew Hardman,Consultant Sonia Miffling, Consultant Shane Moore, Senior Consultant Kylie Nunweek, Recruitment Support Janelle Pack, Reception/Administration BRISBANE OFFICE Michael Becker, Consultant Brad Thorp, Senior Consultant In Summary How We Think We Are Different MPi is exceptionally well placed to provide a range of recruitment related HR services to the mining industry in a way not able to be done by any other organisations. Because of our absolute focus we will always have people in our team that can relate with your General Manager or your Trainee Operators and all roles between. We can not only talk to them about recruiting but to understand the true work environment. Our clients tell us we quickly develop a 'real' understanding of their needs and that we are a genuine partner and contribute equally to conversations requiring specific knowledge of the resources industry 'employment market.' This unique perspective enables us to present to our clients & candidates, a high level of 'industry informed professionalism'. If you feel that this service could be of value to you - be that now or at some point in the future, please call us. We will be pleased to provide you more information about how we may be able to assist you, including an outline of our fees. We welcome your call and trust you have enjoyed our newsletter. www.miningpeople.com.au PERTH • KALGOORLIE • BRISBANE AUSTRALIAN BASED GLOBAL NETWORKS }Ê*i«i /, / " PERTH Telephone: 61 8 9426 1500 Facsimile: 61 8 9426 1545 Email: [email protected] Office: 1140 Hay Street, West Perth Mail: PO Box 1181, West Perth Western Australia 6872 KALGOORLIE Telephone: 61 8 9091 8882 Facsimile: 61 8 9091 8883 Email: [email protected] Office: 111 Maritana Street Kalgoorlie, Western Australia 6430 BRISBANE Telephone: 61 7 3220 3129 Facsimile: 61 7 3220 3043 Email: [email protected] Office: Level 4, Suite 16, 320 Adelaide Street Brisbane Queensland 4000 GENERAL ENQUIRIES Email: [email protected]
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