1. health and fitness
2. drugs

Getting Started
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Have your physician write prescriptions for
as much as a 90-day supply for the drugs
you need to have filled. If you wish, you
can have your physican call or fax your
prescriptions to the Omnicare Mail Order
Pharmacy.
Complete the order form provided and
return it as instructed via fax or mail.
Provide appropriate credit card information
or enclose a check for the cost of the
prescriptions you are having filled and mail
it along with your prescriptions and your
completed order form.
Allow 10–14 days for your prescriptions to
be delivered to your home. Expedited
service is available at nominal charges.
For refills, use the convenient order form
provided with your last order or phone the
toll free number:
FAX NUMBER:……………888-868-2854
CUSTOMER SERVICE:….800-736-0403
TOLL FREE NUMBER: ….800-832-8585
New Prescriptions
If you wish to have a new prescription filled by the
Omnicare Mail Service Pharmacy you must contact your physician and ask him/her to write the
prescription for as much as a
90-day supply.
The Omnicare Mail Service Pharmacy will fill prescriptions for smaller quantities but your savings
will be greatest if the prescription is for a 90-day
supply. We recommend when receiving a new
prescription that you first have it filled either at a
retail pharmacy or through the mail service for a
30-day supply to be certain that the new medication is right for you.
If you are paying by credit card you may order
new prescriptions via fax or telephone. When
using the fax or phone option your physician will
need to fax or phone any new prescriptions to the
Omnicare Mail Service Pharmacy.
Convenience
Home Delivery - When you have a prescription
filled at the Omnicare Mail Service Pharmacy you
will enjoy the convenience of having your prescription delivered to your home or office (if you so
choose). This service is especially valuable during
bad weather or whenever it is inconvenient or difficult to travel.
Omnicare
Mail Service
Prescription Plan
Automatic refills – If you so choose, the Omnicare
Mail Service Pharmacy can automatically ship your
prescriptions to you on a regular basis; you do not
need to remember to call ahead, the prescriptions
will arrive at your door when you need them.
Refill reminders – If you do not wish to participate
in the automatic refill program, the Omnicare Mail
Service Pharmacy will contact you about fourteen
days before your prescriptions are due to be refilled.
If you want to have them filled, you may do so at this
time. If for any reason you do not want them filled,
just inform the pharmacy and they will not ship the
prescription until you request them.
Refills on demand – If you do not wish to be part of
the refill reminder or automatic refill program, you
can order your refills in three convenient ways: use
the re-order form that comes with each order you
receive from the Omnicare Mail Service Pharmacy;
telephone – just call the toll free number provided
and enter your prescription numbers or talk directly
to a Customer Service representative; Internet –
enter your prescription refills via the Internet.
Easy ordering – You can order your new prescriptions by having them faxed from your physicians’
office directly to the Omnicare Mail Service Pharmacy thru the toll free fax number provided or you
can mail them to the Omnicare Mail Service Pharmacy in the enclosed order form.
1225 Broken Sound Parkway Suite A
Boca Raton, FL 33487-9983
Customer Service ….1-800-736-0403
FAX…………………...1-888-868-2854
The Omnicare
Mail Service
Prescription Plan
provides enrolled
members with
co-payment savings
on prescription drugs
and
the convenience
of home delivery
Omnicare Mail Service Prescription Plan™
How to use the mail service
MAIL
1. Complete all applicable sections on the
order form. To avoid delays in
processing your order please print
clearly.
a. Indicate clearly which refill prescriptions you are ordering. Write
the refill information in the spaces
provided on the order form or include the bar code labels from your
previous orders.
b. Indicate any changes (i.e.: address,
telephone, etc.) to your personal
information.
c. Verify that all applicable sections
requiring a signature have been
signed.
2. Place the order form, any new prescriptions, any additional paperwork and
check or money order (if not paying by
credit card) into an envelope (the
CompScript order form has a selfaddressed envelope attached) and seal.
3. Address the envelope to:
CompScript Mail Service
1225 Broken Sound Pkwy NW
Boca Raton, FL 33487-9983
4. Add your return address to the envelope.
5. Attach appropriate postage and mail.
Allow ten to fourteen days for your order to arrive
PHONE
FAX
Complete all applicable sections on the
order form. Be sure to print clearly and
make sure the printing is dark.
a. Indicate clearly which refill prescriptions you are ordering. Write the refill
information in the spaces provided on
the order form or include the bar code
labels from your previous orders.
b. Indicate any changes (i.e.: address,
telephone, etc.) to your personal information.
c. Be sure that the credit card section is
complete and accurate.
d. Verify that all applicable sections requiring a signature have been signed.
2. If your order includes a new prescription:
a. Clearly indicate the name of the prescriptions (if you know them) that
will be coming from your physician.
b. The number of prescriptions expected.
c. The name and phone number of the
prescribing physician .
d. Indicate if the Omnicare Mail Service
Pharmacy is to call your physician or
if he/she will be contacting us via
phone or fax.
3. FAX the order form and any additional
paperwork to:
1.
1.
2.
3.
4.
5.
6.
7.
Have all information that is requested on the order form available
for the person taking your order.
Inform the customer service representative taking your order of any
changes (i.e.: address, telephone,
etc.) to your personal information.
Provide the credit card information
for the credit card to which you will
be charging this order.
Have the prescription number and
name of each medication you are
ordering.
Have your physician’s name and
phone number if you are requesting
a new prescription.
Let us know if your physician will
be calling Omnicare Mail Service
directly or if we need to contact him/
her (refer to instructions on page 1
regarding new prescriptions.)
Call the Omnicare Mail Service
Pharmacy at:
Omnicare Mail Service Pharmacy
1-800-736-0403
Omnicare Mail Service Pharmacy
1-888-868-2854
Allow five to seven days for your order to arrive
Allow five to seven days for your order to arrive