How to Design a Life Worth Smiling About: Developing Success in Business and in Life Author: Darryl Davis ISBN-13: 9780071819862 Pub Date: APRIL 2014 Price: $ 35.95 AUD $ 39.00 NZD Edition: 1 Previous ISBN: Subject: Business & Economics - Sales & Selling Trim Height: 23 cm Trim Width: 16 cm Pages: 240 Format: Hardcover INTRODUCTION Bestselling author Darryl Davis helps professionals meet challenges with a positive outlook—and provides scientifically proven reasons why this generates very real business benefits • • • Being happy isn’t just about being happy—it’s about physical, mental, and financial gain; Davis gives readers the tools they need to overcome negativity to make vast improvements to their careers and personal lives One of the highest rated speakers at the National Association of realtors for 11 years straight, Davis will promote the book at his 50 annual speaking engagements, through his 150,000-customer database, and on his popular tri-weekly video blogs Provides practical mental tools for managing stress, dealing with difficult personalities, self motivation, and overcoming rejection DESCRIPTION Bestselling author Darryl Davis helps you meet any challenge with a positive outlook—and provides scientifically proven reasons why this generates very real business benefits Being happy isn’t just about being happy—it’s about physical, mental, and financial gain. Davis gives you the tools you need to overcome negativity and make vast improvements to your career and personal life. He provides practical mental tools for managing stress, dealing with difficult personalities, self motivation, and overcoming rejection. Darryl Davis is a renowned real estate agent, broker, and speaker, and the creator of the real estate industry's top-selling training programs. He is the founder of the only year-long real estate coaching program, The POWER Program, which has proven results of agents doubling their income over their previous year, and is the creator of the nationally acclaimed 3-Day program, S.U.R.E. Results. ABOUT THE AUTHOR Darryl Davis is a renowned real estate agent, broker, and speaker, and the creator of the real estate industry's top-selling training programs. He is the founder of the only year-long real estate coaching program, The POWER Program, which has proven results of agents doubling their income over their previous year, and is the creator of the nationally acclaimed 3-Day program, S.U.R.E. Results. Super Teams: Using the Principles of RESPECT™ to Unleash Explosive Business Performance Author: Paul Marciano, Clinton Wingrove ISBN-13: 9780071830423 Pub Date: APRIL 2014 Price: $ 35.95 AUD $ 39.00 NZD Edition: 1 Previous ISBN: Subject: Business & Economics - Management Trim Height: 21 cm Trim Width: 14 cm Pages: 224 Format: Hardcover INTRODUCTION An employee engagement guru and HR management expert team up to help managers combat silo thinking and maximize team performance using the power of respect • • • Love Your Team provides the tools for accurately identifying team strengths and weaknesses and, in cases where needed, applying the author’s proven model of Team RESPECT—the seven qualities every team needs to succeed: Responsive, Empowered, Synergistic, Passionate, Effective, Collective Responsibility, Trusting The book offers insights for all types of team situations, whether it is a multi-generational team, a team under duress, or a team with high turnover, A clinical psychologist, Marciano has served as a consultant to numerous Fortune 500 companies, including Johnson & Johnson, Schwab, United States Postal Service, and New York Life; Wingrove’s clients include the World Bank, Diageo, Toys R Us, the UN, Blockbuster, British Airways, BMW, and First Union Bank ABOUT THE AUTHOR Paul L. Marciano, Ph.D., is a consultant, speaker, advisor, and the president of Whiteboard LLC, an HR consulting firm. Clinton Wingrove is a sought-after human resource speaker and Executive Vice President and Principal Consultant for Pilat HR Solutions, a global Human Capital Management technology and professional services company. I CARE - DO YOU?: The Essentials of Delivering Legendary Service Author: Ken Blanchard, Victoria Halsey, Kathy Cuff ISBN-13: 9780071819046 Pub Date: APRIL 2014 Price: $ 33.95 AUD $ 36.00 NZD Edition: 1 Previous ISBN: Subject: Business & Economics - Customer Relations Trim Height: 22 cm Trim Width: 14 cm Pages: 176 Format: Hardcover INTRODUCTION The new guide to legendary customer service from bestselling author and leadership guru Ken Blanchard Blanchard provides business leaders and employees with the one book they need to raise customer service to a world-class level—the key to building a more solid, profitable company Written as an entertaining customer-service “parable,” I Care—Do You? offers an easy-toimplement model based on the importance of caring for both internal and external customers. Ideal for both managers seeking to raise the level of their employees, as well as self-driven customer service professionals, this powerful guide combines practical advice with the rationale behind it to increase customer loyalty through sincere customer care. • The author or coauthor of more than 50 books with over 20 million combined sales, Blanchard’s bestsellers include The One Minute Manager®, Raving Fans, Gung Ho!, and • • • The Secret Blanchard’s Legendary Service Training Program has been presented in companies such as Assurant Health, Charles Schwab, Panasonic, Saudi Airlines, Sentry Insurance, Wells Fargo, and other companies around the world One of the most sought-after speakers in business, Blanchard reaches up to 1 million people annually The book will be promoted across all channels of the global giant management training firm, The Ken Blanchard Companies DESCRIPTION The only book you need to raise customer service to a world-class level— from bestselling author and leadership guru Ken Blanchard Written as an entertaining customer-service “parable,” I Care—Do You? offers an easy-toimplement model based on the importance of caring for both internal and external customers. Ideal for both managers seeking to raise the level of their employees, as well as self-driven customer service professionals, this powerful guide combines practical advice with the rationale behind it to increase customer loyalty through sincere customer care. Ken Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global management training and consulting firm he cofounded in 1979. Victoria Halsey is Vice President of Applied Learning for The Ken Blanchard Companies. Kathy Cuff is a Senior Consulting Partner for The Ken Blanchard Companies. ABOUT THE AUTHOR Ken Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global management training and consulting firm he cofounded in 1979. Victoria Halsey is Vice President of Applied Learning for The Ken Blanchard Companies. Kathy Cuff is a Senior Consulting Partner for The Ken Blanchard Companies. The Mom Inventors Handbook, How to Turn Your Great Idea into the Next Big Thing, Revised and Expanded 2nd Ed Author: Tamara Monosoff ISBN-13: 9780071822824 Pub Date: APRIL 2014 Price: $ 31.95 AUD $ 35.00 NZD Edition: 2 Previous ISBN: 9780071458993 Subject: Business & Economics - Entrepreneurship Trim Height: 23 cm Trim Width: 16 cm Pages: 288 Format: Softcover INTRODUCTION The definitive guide for “mompreneurs”—updated with brand-new digital marketing strategies Popular author and successful entrepreneur Tamara Monosoff reveals incredible new opportunities with social media, Kickstarter, crowdfunding, and other marketing and funding tools Written specifically for mothers seeking to turn their ideas into marketable products, this new edition of The Mom Inventor’s Handbook takes readers step-by-step through the process, covering the latest, most innovative ways to create, market, distribute, and sell products. A great deal has changed in business since the original publication in 2005; this edition covers everything novice entrepreneurs need to succeed in today’s business landscape. • New: updated information on product research and patent searches; financing chapter • • covering crowdfunding, microloans, peer-to-peer loans, SBA loans, and angel investors; section on alternative sales channels, including Groupon, LivingSocial, QVC Sprouts, and Zulily; coverage of video marketing The first edition was featured on Good Morning America, Today, Montel, and other national television shows, as well as in leading publications, such as The New York Times, Wall Street Journal, and Woman’s Day The author has been interviewed by The Wall Street Journal, The New York Times, Los Angeles Times, USA Today, The New Yorker, Time, People, US News & World Report, Oprah, and Fortune Small Business DESCRIPTION The definitive guide for “mompreneurs”—updated with brand-new digital marketing strategies Written specifically for mothers seeking to turn their ideas into marketable products, this new edition of The Mom Inventor’s Handbook takes you step-by-step through the process, covering the latest, most innovative ways to create, market, distribute, and sell products. A great deal has changed in business since the original publication in 2005; this edition covers everything novice entrepreneurs need to succeed in today’s business landscape. New material includes: • • • • Updated information on product research and patent searches Financing chapter covering crowdfunding, microloans, peer-to-peer loans, SBA loans, and angel investors Section on alternative sales channels, including Groupon, LivingSocial, QVC Sprouts, and Zulily In-depth coverage of video marketing Tamara Monosoff is an award-winning inventor and the founder and CEO of Mom Invented®, a highly successful, nationally distributed consumer products brand. ABOUT THE AUTHOR Tamara Monosoff is an award-winning inventor and the founder and CEO of Mom Invented®, a highly successful, nationally distributed consumer products brand. Million Dollar Launch: How to Kick-start a Successful Consulting Practice in 90 Days Author: Alan Weiss ISBN-13: 9780071826341 Pub Date: APRIL 2014 Price: $ 33.95 AUD $ 36.00 NZD Edition: 1 Previous ISBN: Subject: Business & Economics - Consulting Trim Height: 23 cm Trim Width: 16 cm Pages: 288 Format: Softcover INTRODUCTION Bestselling author and superstar consultant Alan Weiss shows aspiring entrepreneurs how to get a successful business up and running rapidly • • • Step by step, Weiss reveals how to get a revenue-producing practice started quickly and successfully—while funds last, while support systems remain passionate, and before confidence flags Weiss belongs to the Professional Speaker Hall of Fame and is the recipient of the National Speakers Association Council of Peers Award for Excellence, representing the top one percent of professional speakers in the world “[Weiss is] one of the most highly respected independent consultants in the country.” —New York Post DESCRIPTION “[Weiss is] one of the most highly respected independent consultants in the country.” —New York Post If you’re an aspiring entrepreneur, you’ve come to the right place. In Million Dollar Launch, bestselling author and superstar consultant Alan Weiss shows you how to get your business up and running—fast! Step by step, Weiss reveals how to create a revenue-producing practice quickly and successfully—while funds last and while support systems remain passionate. This is an indispensable guide to those critical first 90 days. Alan Weiss is the bestselling author of Million Dollar Consulting. He belongs to the Professional Speaker Hall of Fame and is the recipient of the National Speakers Association Council of Peers Award for Excellence, representing the top 1 percent of professional speakers in the world. ABOUT THE AUTHOR Alan Weiss is the bestselling author of Million Dollar Consulting. He belongs to the Professional Speaker Hall of Fame and is the recipient of the National Speakers Association Council of Peers Award for Excellence, representing the top 1 percent of professional speakers in the world. 201 Killer Cover Letters Third Edition Author: Sandra Podesta, Andrea Paxton ISBN-13: 9780071831574 Pub Date: APRIL 2014 Price: $ 28.95 AUD $ 32.00 NZD Edition: 3 Previous ISBN: 9780071413299 Subject: Business & Economics - Careers / Resumes Trim Height: 24 cm Trim Width: 19 cm Pages: 304 Format: Softcover INTRODUCTION The bestselling guide to cover letters—updated with important new material that helps job-seekers stand out in a competitive market with email, social media, and online postings • • • For anyone applying for a job, networking, requesting a reference, or writing a thank-you letter, this new edition of the go-to guide addresses new developments in technology and communication and how they affect the cover letter writing process New content includes how and when to use email and/or “snail mail”; how social media and other technologies have transformed the job search process; and downloadable samples for new jobs (e.g., web developer, content creator, software developer, database manager, etc.) As a business writing seminar leader, Podesta has helped build sales and productivity at major organizations including Chase, Citibank, Dartmouth College, Ernst & Young, FedEx, Sony, PriceWaterhouseCoopers, and Xerox, among others DESCRIPTION The bestselling guide to writing cover letters that make you stand out from the competition Updated with important new insights into email, social media, and online postings For anyone applying for a job, networking, requesting a reference, or writing a thank-you letter, this new edition of the go-to guide addresses new developments in technology and communication and how they affect the cover letter writing process. New content includes how and when to use email and/or “snail mail”; how social media and other technologies have transformed the job search process; and new letters/e-mails for innovative industries such as IT, social media, branding, cybersecurity, and website design. Sandra Podesta is President of eBusinessWriting.com and the founder and host of live, online ResumeRoom.com workshops, through which she helps job hunters craft high-quality resumes. Andrea Paxton is a recruiter and human resources executive who has worked extensively with every phase of the interview, selection, hiring, and training processes. ABOUT THE AUTHOR Sandra Podesta is President of eBusinessWriting.com and the founder and host of live, online ResumeRoom.com workshops, through which she helps job hunters craft high-quality resumes. Andrea Paxton is a recruiter and human resources executive who has worked extensively with every phase of the interview, selection, hiring, and training processes. Entrepreneurial Finance, Third Edition: Finance and Business Strategies for the Serious Entrepreneur Author: Steven Rogers ISBN-13: 9780071825399 Pub Date: APRIL 2014 Price: $ 100.00 AUD $ 110.00 NZD Edition: 3 Previous ISBN: 9780071591263 Subject: Business & Economics - Entrepreneurship Trim Height: 23 cm Trim Width: 16 cm Pages: 416 Format: Hardcover INTRODUCTION The go-to guide for setting up and managing the financial aspects of a startup—updated with critical information for succeeding in today’s business landscape • • • Since the last edition was published, interest in entrepreneurship has risen exponentially, due primarily to a poor economy and job shortages; this is the perfect financial tutorial for anyone starting a business Important topics not covered in the previous edition: raising capital via crowdsourcing, how to avoid the new tech bubble and over-valuation of digital companies, and methods for implementing a lean start-up entrepreneurship model Rogers is a Senior Lecturer of Business Administration at Harvard Business University; he was previously the Gordon and Llura Gund Family Distinguished Professor of Entrepreneurship at Kellogg DESCRIPTION The definitive guide for setting up and managing the financial aspects of a startup—updated with critical information for succeeding in today’s business landscape The new edition of Entrepreneurial Finance covers all the major topics in previous editions—from writing a growth business plan and compiling and understanding financial statements to making a company profitable, valuing a company, and raising additional venture capital—but it also details new, proven methods for: • • • Raising capital via crowdsourcing Avoiding the new tech bubble and over-valuation of digital companies Implementing a lean start-up entrepreneurship model and understanding why it's so financially beneficial Steven Rogers is a Senior Lecturer of Business Administration at Harvard Business University. He was previously the Gordon and Llura Gund Family Distinguished Professor of Entrepreneurship at Kellogg. ABOUT THE AUTHOR Steven Rogers is a Senior Lecturer of Business Administration at Harvard Business University. He was previously the Gordon and Llura Gund Family Distinguished Professor of Entrepreneurship at Kellogg.