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ExtremeTix How To: Add Tabs to a Facebook Page
The following instructions layout how to add an additional tab to a Facebook page allowing fans to
purchase tickets directly from Facebook. The tab can also be customized for other uses such as a
welcome page, contest rules and event information but we will concentrate on a Ticket Tab for this
demonstration.
Step One – Add the Tab
Sign into Facebook using the login for your Page, then in another browser go to iFramehost https://apps.facebook.com/iframehost .
Click Install Page Tab.
Use the dropdown arrow next to Choose Facebook Pages to select the Page you want to add a Tab to
(once selected there should be a check next to the Page name) and click the blue Add Page Tab button.
Once the Page Tab has been added a new window will come up showing the Tab setting options.
Step Two – Select the Settings
Note: This button name is the Tab Name and is shown under the button on the Timeline page.
Select the Tab
Image for the
Button on the
Timeline Page
Select the Enable
Timeline 810px to take
advantage of the full
Tab width
Note: the image size of
111px X 74px
Check to Show the
Share Button
Select URL for the Page Source
Enter the Purchase Page URL
Note:
These 3
items should
be turned
Off for the
Ticket Tab
(see notes at end of instructions)
Input the Height of the Page.
(Usually 1000 will suffice but you may need to
“play around” with it. If the purchase page
scrollbars show you may need to make it longer)
Type the Name of the Button to show
under the image on the Timeline Page
Once you have finished all the selections above, click the green Save Settings button on the bottom of
the page. Scroll back up to the top of the page and click the View Tab button on the right. Check that
everything is correct.
Step Three – Placing the Button
Go to your Timeline page and check that the button is showing correctly. If you need to
change the image click the down arrow at the right end of the Button Ribbon. Hover over
the right-top corner of the button until you see the edit pencil image, click to view the
button options, select Edit Settings to change the image.
If you already have more than four buttons on your Button Ribbon
you may need to swap them around so the Buy Tickets button is
showing on top. As above, click the down arrow on the end of the
Button Ribbon to go into the edit mode and click on the Edit Pencil
image on one of the button you want to swap.
Note: Facebook does not allow you to move Photos. Events are
important as it gives a way for your customers to “Check-In”. Likes are
the best to move down since it also shows under the Page name. You
have to plan ahead a bit to arrange the buttons in the best order since
you can only switch one for one. (Remember those plastic little games
where you moved the pieces to get the picture right?)
That’s it! Facebook viewers can now purchase your tickets directly from Facebook!
Customers go from your
Timeline Page to the Ticket
Tab in one click
Notes
Following are a few items you may want to consider when adding your Ticket Tab.
Purchase Page Banner
What shows on the Ticket Tab comes directly from your ExtremeTix Purchase Page. Facebook only gives
800px of width (although much better than the previous 500px) and since the Purchase Page banner is
960, any important text needs to be within the first 800 pixels (left to right) of the banner or it will be cut
off. If your banner doesn’t look good in Facebook you may want to reconfigure the layout and have your
ExtremeTix Account Manager reload it on the Purchase Page.
Purchase Page URL
If you copy the URL from a web browser do not include the Cart code section.
Direct From Browser: https://tix.extremetix.com/Online/?siteID=3023&cartID=5925b877-1f9d-4d55-83b5
Correct Link: https://tix.extremetix.com/Online/?siteID=3023
Note: In the URL the number associated with the siteID (siteID=####) will be specific to your purchase page and can be found
under the Events tab in ExtremeTix Self Administration.
Sales References
It is recommended you add a Sales Ref to the Purchase Page link you use for your Facebook Ticket Tab.
If you are not familiar with a Sales Refs it is a code (&SalesRef=your custom code) added to the end of a
Purchase Link for tracking purposes. Sales Refs come in handy if you have any sort of program where
other websites are including your links. You simply append the Ref and the name code you want to the
link and the ExtremeTix system automatically keeps track of sales associated with that Ref. The Sales
Ref can’t be used for any sort of discount or change to pricing; it is strictly a tracking mechanism. For
repeat usage, naming systems come in handy, for instance a Ref for any eblast might start with EB and
end with the Month-Year (ex: EBevent05-12) and Refs for Facebook might start with FB. Just keep in
mind it needs to be 14 characters or less.
Normal Link: https://tix.extremetix.com/Online/?siteID=3023
With Sales Ref: https://tix.extremetix.com/Online/?siteID=3023&SalesRef=FBeventname
To check results associated with Refs go to your ExtremeTix Administration
panel and click the Sales Refs link under the Events tab. When the page
comes up you’ll see a list of any SalesRefs connected to your Purchase Pages
with ticket count and sales
Note: ExtremeTix has automatically integrated the following Facebook SalesRefs:
etfbshare_conf – This is when someone Facebook shares an event from the confirmation
page
etfb_list – This is when someone Facebook shares an event from the event list page
etfb_share – This is an old share from the event list before we made the distinction
between the confirmation page and the event list page
sharethis – This is when someone shares an event through the ShareThis icon on the event
list regardless of the social media site