What is quality? The Early Childhood Forum’s fifth work theme is ‘evaluating practice and ensuring quality’. The following statements relating to this work theme are included in ECF’s 2006-11 policy agenda. ECF believes that continuous quality improvement which includes consistent responsive age appropriate care and services, must be the basis for improving the well-being, learning and development of all girls and boys Early childhood practitioners need to monitor, evaluate, challenge, develop and reflect on their practice continuously. Children and parents (fathers as well as mothers) must be fully consulted and involved in evaluation processes through regular dialogue and participation. Quality improvement must be based on agreed quality principles All practitioners should be involved in quality improvement processes --------------------------------------------------------------------------------------------------------------------The National Quality Improvement Network was funded in 2007 by the Department for Children, Schools and Families, to develop a set of good practice principles for local authorities to support them to improve outcomes for young children and families. The five themes and corresponding National Quality Improvement Principles are: • Theme 1: Early years and childcare settings improve outcomes Principle 1: Guide and support settings to improve outcomes. • Theme 2: Values and principles are inclusive and address inequality Principle 2: Encourage settings to be inclusive and reduce inequalities. Principle 3: Strengthen values and principles in settings. • Theme 3: Continuous self-evaluation and reflective practice Principle 4: Promote effective practice and its delivery in settings. Principle 5: Increase the capacity of settings to improve quality. Principle 9: Support settings through the self-evaluation and improvement processes. • Theme 4: Effective leadership and workforce planning Principle 6: Promote integrated working within and among settings. Principle 7: Challenge and support key people in settings to lead quality improvement. Principle 8: Build on proven workforce development strategies. • Theme 5: Effective monitoring and evaluation of practice and outcomes Principle 10: Local authorities and national organisations monitor quality improvements and communicate achievements. Principle 11: Local authorities and national organisations ensure quality improvement is achievable, continuous and sustainable. Principle 12: Schemes operate fair, inclusive and transparent accreditation processes. The continuous improvement approach based on the quality improvement themes and principles is not about ticking boxes, but about enabling children’s trusts, local authorities and settings to develop and deliver their vision for better outcomes for children and families. A continuous improvement process will bring stakeholders together to look at a series of questions that will help local authority teams to assess how they are meeting the principles and themes, where there are gaps, and to use guidance and tools to improve their continuous quality improvement frameworks. For more information on NQIN publications please visit www.ncb.org.uk/nqin --------------------------------------------------------------------------------------------------------------------During the 2010-11 ECF meeting series, members representing the different perspectives of practitioners and parents, spoke about what high quality services and experiences mean to them. Below are written accounts of their presentations. September 2010 a) Fathers (Adrienne Burgess – Fatherhood Institute) We need to ensure that engagement with fathers is the responsibility of the whole team and not one specific person. Routinely gather father’s details on child registration forms and set up an initial meeting so you meet both parents. Try to identify and include birth fathers who are not living at home. Recognise and support father figures, as well as birth fathers. Fathers should be seen and feel valued – Assess how men are using your service and make this known. Limit use of ‘parent’ word, and use ‘mother’, ‘father’ or ‘other carers’ instead. Invite fathers to specific activities. Tell fathers and mothers how fathers’ involvement benefits both of them. Work from a strengths based perspective and expect a lot of fathers and follow up if they don’t attend. Fathers should feel heard and considered – Find out about local fathers in consultation with them and trial methods of drawing them in. Work through your ‘own’ views about men and learn about fathers’ impact on children and mothers. Build on existing skills sets, consciously developing your capacity to engage with fathers. Challenge fathers who disengage and find out why. Critically reflect on your own practice. b) Mothers (Marie Peacock – Full-time Mothers) Mothers often feel left out and undermined in their nurturing role by a culture of ‘why are you not back at work?’ The assumption being that this is the preferred choice or the only possible option for mothers. This is despite the reality that each family situation is unique, as are the needs/ages of children in a particular family. Many mothers report a strong ‘preference to care’ rather than to separate from their children too early. Information about work and childcare options is important, but for a far more balanced message it should be made much clearer in policy documents – and in literature to parents - that raising children is a valuable and productive role and one that a mother or father can opt to do full time; in the main this will be the mother, particularly in the early years. There’s an emphasis in policy on quality ‘services’ for children when we should be reflecting equally on quality ‘experiences of childhood’ and in the family setting , not only paid childcare outside the home or in education. ECF is the Early Childhood Forum, not the Early Childcare Forum. We know that the home environment is key, as is the bond between children and their parents, yet the persistent and overriding message to mothers and fathers in recent years has been to explore alternative care even in the most tender years and, worryingly, sometimes long hours will be spent in childcare. Infants benefit from one-to-one support and care and this should be facilitated by policy. To achieve ‘quality’ the starting point should be the ‘love, sensitivity and consistency’ which parents are best placed to bring into their children’s lives, particularly when well supported in the community and with the message that time spent parenting, running a home and providing a stimulating environment for childhood development is truly valued in wider society. Inter-generational support is vitally important and should be promoted. There are many effective campaigns promoting the vital and diverse roles of fathers, which must be continued, but motherhood has missed out in recent years. e.g. imagine a family activities morning I attended in an Arts Centre last year in which the only displays were about fatherhood, yet many of the mums present (the vast majority were mums) are struggling alone. What did that morning’s outing do for the self-esteem of mothers that day, including many single mums? We are in danger of failing to acknowledge and address mums’ specific needs, not only when they are juggling work and family but also when they’ve taken on the role of primary caregiver. Quality starts by looking at ways in which we can positively express the value of parenthood and the home learning environment in 2011, using language that speaks to today’s parents. Children’s needs have not changed and motherhood is key, as is partnership working with mums and dads. ‘Supporting mothers’ is not achieved only by putting quality affordable daycare in place – some mothers and fathers need support to provide good quality hands-on caring. We need better cross service communication between depts. e.g. health, transport, leisure, housing, education, to ensure quality services reach families at the point of need, through from the Early Years to early adulthood. See Family Parenting Institute publication ‘Listening to Mother’ and Sue Gerhardt – ‘Why Love Matters’ c) Lesbian mothers (Louise Davies and Sophie Laws – Out for Our Children) Out for Our Children campaigns for: - Nurseries, playgroups and schools that welcome our children - Books that reflect their children's reality - A school curriculum that includes us and educates everyone - Schools and early years settings that address prejudice and homophobia It has a website www.outforourchildren.co.uk and produces a training pack and other resources. The key issue is visibility and use of words gay and lesbian. Some people took out references to sexual equality in policy documents as they felt that we were ‘past all that’, even though legislation support this. We need explicit references to different forms of discrimination. Children’s experiences: - girl of three ‘playing lesbians’ wearing big earrings and no make up - boy of 9 moving schools and being questioned ‘is your mum really gay?’ and ‘which of your mums is gay?’ Teachers encouraged circle time in school to talk openly about issues and experiences with the children. Lesbian and gay parents and their children should feel welcomed and be acknowledged in daily life. They want to experience non-judgemental attitudes from others, and may feel defensive. Practitioners and teachers should sensitively enquire about the family situation – whether there is a donor father, birth father or if the child is adopted. Lesbians are more invisible in settings, but gay men are very visible. There needs to be room on forms to mention other people. Practitioners should also be informed through CPD about equality legislation and its impact on practice. Sophie has been doing training in early years settings. Good practice she has experienced includes asking questions on home visits (What do your children call you?), and a willingness in settings to buy in resources. Some people from faith communities find accepting lesbian and gay parents hard. d) Parents of disabled children (Linda Whitehead – Parents for Inclusion) Linda’s son has Downs syndrome. His plans for the future include being an artist, cook, going to the pub and growing a beard. Most disabled children are happy as they are as they have never known any other version of themselves. Their impairment is rather a problem for society as it creates fear and anxiety. We want practitioners to recognise the social model of disability, and to be given more peer support and supervision in settings. Disabled children don’t need to be ‘fixed’. This gives a poor message to the child. If a practitioner finds a child difficult, then the child can become labelled. Prejudices and attitudes can be dealt with in safe spaces focusing on listening and observation. Practitioners need to be given more of the picture, as behaviour is not always related to the disability. Opportunities need to be structured as disabled children develop more slowly than most other children. Parents can be over critical and look for faults. They need to be listened to and supported. The emphasis on parent/carer is not helpful to the child. High quality services for disabled children are ones where the child is welcomed and feels included, where value and achievement is separated, and it is recognised that he/she is a person with a positive future. e) Young children (Nicky Road – Young Children’s Voices Network) The Young Children’s Voices Network supports local authorities to embed a listening culture in everyday practice. Young children have a lot to say about their environment and can influence policy and practice. ‘Am I staying for lunch?’ was a consultation on the impact of extending the free entitlement for children in Hertfordshire. The children identified that what was most important to them were friendships, the settling in periods, relationships with grown ups, food and social activities related to eating, managing transitions and the importance of routines. There was some anxiety around the end of the session with some children anxiously waiting on the carpet wondering whether they were going or would be left on their own. Children enjoyed outdoor play and didn’t like coming in before they were ready. They also liked being able to do things they couldn’t do at home. Their main dislike was when someone was mean to them. From a setting perspective, the outcomes of the consultation has led to enabling children more free flow and a range of creative activities, managing the beginnings and endings of days, putting in place food and drink times, allowing more play time, given children more information and actively listening to them, and ensuring a key person approach. An amendment was subsequently put in the free entitlement code of practice around limiting disruptions to children. Please visit www.ncb.org.uk/ycvn to download the Listening as a Way of Life series of leaflets and to find out more about Young Children’s Voices Network. November 2010 Outdoor play provision (Jacky Brewer - Learning through Landscapes) Learning through Landscapes provides project development, advocacy, research, advice and consultancy. Through its firm foundations programme, it offers audit provision, a recommendation report, consultation visit, training packages and tasks. This programme involves a process of change and LTL staff going in will ask the setting ‘where are you now?’ and ‘where do you want to be?’. But they are not Alan Titchmarsh! Jacky talked through a range of ‘after’ photos. These included putting plants and grass in, using real glasses, knives and forks, water fountains to conserve water, children in trees (risk taking), playing with dirt. Children can develop a theme e.g. 3 little pigs. They know what they want, but need time to talk. Leadership qualities in practitioners we look for include confidence, enthusiasm, knowledge and experience. (Davy, A) Learning through Landscapes is holding a conference on 7 June, exploring the rights of children birth to three. Please see Firm Foundations for Outdoor Play Programme for further information – www.ltl.org.uk Pre-school providers (Michael Freeston, Pre-school Learning Alliance) PLA has had a quality assurance scheme since 1990. It recently moved to quality improvement through its Reflecting on Quality scheme for strategic and principled reasons - all settings can improve, can’t police accredited settings, introduction of EYFS. Reflecting on Quality built on PLA’s 3 core beliefs: - Parents first and foremost educators of their children and practitioners work in partnership with them - Children learn through play - Setting provides one of the social groups in which children learn and enhances community life It also provides a framework to help settings improve in areas they have identified for development and a route map to meet the requirements of EYFS, SEF The key elements of the scheme are: - a commitment to quality improvement - a whole team approach - team ownership of the process - at a distance support, advice and guidance Nansi Ellis, ATL, and Judy Ellerby, NUT (teachers) What does high quality mean for early years teachers? - Importance of high quality relationships with children, parents and staff team - Time - quality takes time. Observation and time working with colleagues - Environment - appropriate and relevant for teachers and children - Teachers need to be seen as professionals. Early years staff are seen as having a fun time. - Tensions between teachers and other early years professionals. - Reclaiming language - showing how important early years is and not letting it be belittled. - Child focuses - common principle Practicalities - 15 hours NUT survey. Some issues - staff meetings, reduction in preparation time and planning as a team - Teacher training - what will Education White Paper mean for early years? Loss of early years teachers? - Concern about Teach First type of training - Curriculum - EYFS is almost practitioner proof. Lack of space for professionals. Assessment drives curriculum. Focus on phonics, EYFS profile and learning goals. - Early years is often seen as preparation for school. - 2004 research by Mary-Jane Drummond on place of reception class. Caught between early years and schools. Elements of high quality - Strong teams, outdoor play, child centred, not assessment driven, inclusive, ratios, professional recognition, importance of early years in schools. 2 mentions of early years in White Paper. Professional relationship of trust. Don’t want ‘us’ and ‘them’ culture. Member comments: - We need to say what we mean by quality. - TACTYC is looking at changes within reception classes. Follow up to Drummond research. - reading, maths, behaviour - focus of White Paper - Important that ECF brings together what we can all agree on. - Ofsted reforms will focus on leadership, behaviour, attainment and teaching January 2011 Black Practitioners (Haki Kapasi and Patrice Lawrence – Black Voices Network) The Black Voices Network was created 5 years ago. The idea came to Patrice after she kept attending events and conference where she was the only Black person. It is impossible to separate your personal and professional life, as it shapes your world, and this is felt particularly acutely by people from Black and Minority Ethnic communities. Patrice offered 3 anecdotes: a) Rebecca Ferguson, a mixed race contestant on the XFactor, performed in the final with Christina Aguilera. Both are mums, but only Rebecca was described a role model. Is there an ethnicity factor here? b) Samuel L Jackson play Frozo in the Incredibles film. Patrice’s friend wanted to buy a Frozo costume for her child, but despite all other costumes from the film being available in the shops, she could only buy this one online. c) Two children were fighting over white doll, whilst the black one was face down in the sandpit. How would this make a Black practitioner working in the setting feel? Black Voices Network offers the opportunity to discuss how we see ourselves. Haki runs a consultancy called Inspire, who offer training in early years, childcare and play. Whilst there is training in equality, race equality is less common. There are many factors that make up good quality provision, and working with Black and Minority Ethnics children and families adds another dimension. Practitioners need a space to talk about their identities and to enable critical reflection. The relationship with ‘others’ is particularly important, in terms of being able to put yourself in other people’s shoes, and to have an awareness of the experiences of others. We all need to have an awareness of society and how discrimination is portrayed and manifested. Staff in particular need to be aware of the notion of power. We all need space to be able to discuss freely without fear and to share experiences and knowledge, without being patronising and reinforcing stereotypes. Black practitioners are almost never asked what they find offensive. The spotlight is often on Black children, and you often only hear a Black child’s name called in settings in relation to behaviour. Childminders (Alexis Starkey – NCMA) NCMA believes that every child should reach their full potential. There are nearly 60,000 registered childminders in England and Wales, with 7,493 being home-childcarers. 68% of childminders are members of NCMA. NCMA was established in 1977 to support childminders and now nannies. Childminders are registered and inspected by Ofsted in England & CSSIW in Wales. Why does high quality matter? Higher quality childcare provision results in better developmental outcomes for children. It benefits the wider family and also society. What does high quality childcare look like? Delivery of early education, life skills, care. Delivery of EYFS. Safeguarding/welfare requirements. Ofsted registered and inspected. Professional standards. Childminders provide many additional services and specialist support. Flexible childcare including longer hours, antisocial hours, weekends. Value added services – e.g. work with local authorities to provide respite care for disabled children as well as where the child and family is experiencing difficulties and is ‘at risk’. Approximately 16% of childminders offering childcare through social services. 16% provide childcare for disabled children. 37% trained in caring for disabled children or children with learning difficulties. Home-based settings shown in research to provide more sensitive and attentive caregiving, and more one-to-one interaction than larger group-based settings – particularly good for disabled children and those with additional needs. What works for the individual child and family. How do we drive up quality? Through Ofsted - Checks help to monitor quality. Allows childminders to demonstrate to parents that they are regulated. Helps parents to choose between providers. Ensures childminders are judged on a level playing field with other forms of childcare. Gives all childminders an important opportunity to gain practical feedback on ways they can improve their practice. Networks - Quality improvement childminding networks provide opportunities to improve practice and peer support. Those on a network are more likely to be judged ‘outstanding’ by Ofsted. NCMA’s model allows for all childminders to join, and a development pathway. Accredited networks allow local authorities to provide the free entitlement to early education. However, nearly a third of local authorities in England don’t have a network and in the 50 most deprived local authorities, only 25 are accredited to deliver the free early years entitlement. Training and professional development - The higher qualified the practitioner, the better the developmental outcomes for children. NCMA members with a Level 3 qualification or above are more likely to be graded as ‘outstanding’ by Ofsted. 50% of NCMA members have a Level 3 qualification or above. Challenges - Local authorities have provided fantastic support with training, but are now facing budget cuts. Childminders find it difficult to fund training themselves. On average they work 37.5 hours a week, but 46% have a turnover of less than £10,000 per year. Hourly rate for childminders set on local going rates, rather than linked to qualifications. Training needs to be provided in evenings and on weekends so they can access it. Linking with other professionals - Importance of linking with both parents and other professionals to provide wrap-around care. Excellent examples of integrated local authority projects throughout the country. Childminders can provide an early intervention option by providing care within the child’s local community, and can prevent the child being taken into care. 15 per cent of childminders are providing care for children on behalf of the local authority, including emergency care and caring for the children of teen parents Buckinghamshire Community Childminding Network. Supports disabled children, young people and their families. Improves children and young people’s achievement, behavioural and emotional outcomes through effective support and intervention with families Next steps - Ensure Ofsted continues to inspect childminders alongside other providers. Networks available to all childminders across the country. Support for all childminders to achieve a Level 3 qualification or above. Better linking with other professionals. Support for local authorities to continue their programmes. Private nursery providers (Jo Baranek – National Day Nurseries Association) NDNA’s vision is ‘a society where all children and families receive the best-quality care and learning that enable them to reach their full potential’. Raising quality in settings improves the experiences and outcomes for children attending . Our mission is to support the delivery of best-quality care and early learning for children across the UK. E-Quality Counts - This is a quality assurance scheme and quality improvement tool. There are a variety of tools within the scheme that support continuous improvement. These include: Fifteen comprehensive sections covering all aspects of nursery life; Diagnostics designed to show settings where their strengths and areas for development lie; Up-to-date resources to support all areas; Online mentor support E-Quality Counts sections: 1) Management2) Staff 3) Observation and reflection to inform practice 4) Care, learning and development 5) Environment 6) Visits and visitors 7) Equality and inclusion 8) Safeguarding children 9) Partnership with parents 10) Nutrition, serving food and oral health 11) Health and safety 12) Babies 13) School escort service 14) Out of school care 15) Students E-Quality Counts diagnostics and assessment - Each section has diagnostics that probe each nursery about their current practice. The diagnostics relate to the Early Years Quality Improvement Support Programme (EYQISP) to help nurseries to translate this to local level requirements. The system automatically formulates an action plan to help nurseries to focus on their areas for development. The diagnostics are revisited at the end to enable nurseries to see how far they have travelled on their continuous improvement journey. E-Quality Counts offers resources and mentor support. All criteria, resources and support are updated to reflect changes in legislation, good practice or new resources. The e-Quality Counts journey to accreditation normally takes two years and an assessment is required. There are three levels of award. E-Quality Counts benefits - The 15 sections cover each area of the nursery in depth with safeguarding, inclusion and equality threaded throughout. All staff are included and parents need to be consulted as part of the process. The continuous professional development (CPD) of staff is encouraged throughout. Clear links to EYFS and EYQISP and covers all relevant legislation. Evidence shows that nurseries undertaking e-Quality Counts have improved their quality. Other NDNA resources - Training, both online and face to face. Publications. Regular member communication, conferences and free member events. Factsheets. Member support from experts. Networks throughout the country.
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