1. No category

To make contact with the client within
the time stipulated by the service;
•
To meet with the family and assess
their situation;
•
To maintain regular contact with the
client;
•
To carry out all necessary functions
associated with the client’s position;
•
To maintain confidentiality at all times;
•
To work at a level that maintains the
good reputation of the service;
•
To ensure all necessary data is given to
the office at appropriate times;
•
To attend ongoing training.
The NZFFBS also provides most of the resources
and information budget services need to do their
work and develops and delivers all of the training
requirements that budget advisers need to be able
to deliver the best quality budget advice available.
Your local NZFFBS Inc
budget service Is:
•
Receive initial training and ongoing
professional development;
•
Work in a supportive environment;
•
•
•
Interested in
Becoming
volunteer
Budget Adviser?
If you want to find out more about becoming an
NZFFBS certificated budget adviser then contact
the budget service below.
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Benefits of advisers:
The New Zealand Federation of Family Budgeting
Services Inc is a collective of community
organisations sharing a common code of ethics,
philosophy, and commitment to delivering top
quality, free budgeting advice to family/whanau
and individuals.
NEW ZEALAND FEDERATION OF
FAMILY BUDGETING SERVICES (INC.)
TE ROPU PENAPENA PUTEA
WHANAU O AOTEAROA
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•
What is the NZFFBS
Inc?
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Expectations of advisers:
Learn new skills and develop a career
path;
Contribute real value to your
community;
Help families/ whanau struggling
with debt crisis to become happy,
independent and successful.
BUD200 (5/07)
The Mission Statement
NZFFBS Inc
PO Box 24382
Manners St
Wellington
The New Zealand Federation of Family Budgeting Services Inc.
is dedicated to the development and education of budgeting
skills through community programmes and free advice from
supportive, confidential and culturally aware services.
© NZFFBS Inc 2007
www.familybudgeting.org.nz
How are we trained?
NZFFBS certificated budget advisers help
families/whanau find satisfaction and security in
handling their own financial affairs through the
development of good money management skills.
To become an adviser working in an NZFFBS Inc
affiliated budget service you need to complete our
unique and comprehensive training course - The
Budget Adviser Introductory Course.
Other objectives for an adviser include:
This is a course of 12 modules followed by a
supervised practical phase (to hone your new skills).
The 12 modules cover:
Reduction and elimination of debt;
•
Increased awareness of spending and
saving patterns;
•
Change in financial priorities;
•
Happier personal and family relationships;
•
A more affordable life style.
Budget advice is, therefore, a matter of
education, guidance and support in financial
matters. The quality of the advice depends
greatly on the skills of the adviser and the
relationship between the adviser and the client.
We need volunteers with:
•
Common sense
•
Empathy
•
Numeracy skills, and
•
Good communication skills
•
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•
•
•
All about budgeting;
•
Understanding clients;
•
Drafting, balancing and monitoring a†budget;
•
Checking benefits;
•
Applying consumer rights;
•
Handling debts & arrears;
•
Effective communication and negotiation;
•
Te Tiriti o Waitangi and putting it all together.
What is the Code of
Ethics?
•
Respect for the needs and independence of
clients.
Advisers show empathy and understanding when
assisting families to budget for their own needs
and lifestyle, respecting their choices and their
right to withdraw from budgeting at any time.
Support and advice is offered without prejudice.
Total confidentiality which is never
breached.
Budget advisers maintain total confidentiality
in all matters. Before discussing details with
creditors, court officials, agencies and other
third-party, advisers first obtain permission from
the client family according to the provisions of
the Privacy Act 1993.
•
An environment of co-operation and
accountability.
Budget advisers display reliability, integrity and
accountability, working as representatives of
their local service when communicating with
individuals, families, creditors or any other
people.
•
Operations that reflect Te Tiriti o Waitangi.
Budget advisers accept that Te Tiriti o Waitangi
is fundamental to the operations of the budget
service and they reflect this in the way they
recognise each person’s uniqueness and offer
the client family choices.
•
Ongoing training support and supervision
of all staff.
Budget advisers accept initial and ongoing
training. Resources, support and supervision
offered by the budget service are necessary to
maintain standards as set out in the procedures
of the New Zealand Federation of Family
Budgeting Services Inc.
The Code of Ethics is the guiding principle for
budget advisers when working within their service
and community with their clients. All affiliated
budget services are expected to ensure that their
staff know of, and abide by, the Code of Ethics:
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Who are open minded, interested in people, and
who enjoy helping others.
Assistance without discrimination.
Budget advisers maintain a non-judgemental,
accepting attitude to all, regardless of sex, age,
race, religion or lifestyle. Budget advisers do
not attempt to impose values of their own.
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What do we do?