Local Health Ministries W H AT I S T H E DAU G H T E R S O F C H A R I T Y H E A LT H S Y S T E M ? Seton Medical Center The Daughters of Charity Health System (DCHS) is a regional health care system of hospitals and medical centers spanning the California coast from the Bay Area to Los Angeles. Our health care ministry exists to support the Mission of our sponsors, the Daughters of Charity of St. Vincent de Paul, by providing holistic, spiritually centered care to the sick and the poor. Daly City Seton Coastside Moss Beach United States in 1809 with the work of St. Elizabeth Ann Seton. In 1856, the Daughters started their health ministry in California, establishing the state’s first hospital, the Los Angeles County Hospital – today’s St. Vincent Medical Center. O’Connor Hospital Every day in DCHS hospitals, dedicated associates, physicians, Daughters and volunteers provide quality, compassionate care. These thousands of people Saint Louise are the hands and hearts of the Regional Hospital Daughters of Charity, reaching Gilroy out to provide comfort and holistic healing – body, mind St. Vincent and spirit – to the people DCHS was formed on January 1, 2002, Medical Center Los Angeles of California, just as our but it is an organization with a long founding Daughters and rich heritage. The Daughters of did more than 150 Charity were founded in Paris, France, in 1633, St. Francis Medical Center years ago. by St. Vincent de Paul and St. Louise de Marillac. Lynwood Their mission of caring for the sick and the poor quickly spread around the world, and began in the San Jose O’Connor Hospital Saint Louise Regional Hospital Seton Medical Center 2105 Forest Ave., San Jose, CA 95128 408-947-2500 www.oconnorhospital.org James F. Dover, FACHE, President/CEO 9400 No Name Uno, Gilroy, CA 95020 408-848-2000 • Toll Free: 800-423-2032 www.saintlouiseregionalhospital.org Joanne E. Allen, President/CEO 1900 Sullivan Ave., Daly City, CA 94105 650-992-4000 www.setonmedicalcenter.org Lorraine P. Auerbach, FACHE, President/CEO O’Connor Hospital (OCH), a 358-bed, acute care facility, offers a full range of medical, surgical and specialty programs. These include women’s and children’s services; cardiology and cardiac rehab; oncology; orthopedic services; vascular care; advanced medical imaging; emergency care; and a Wound Care Clinic with 18 private rooms and state-of-the-art equipment that offers the latest in hyperbaric medicine. Saint Louise Regional Hospital (SLRH) is a 93-bed acute care facility that has been providing the growing communities of south Santa Clara County and north San Benito County with many distinct programs and services since 1989. We have the busiest emergency department in the county, with CALSTAR emergency helicopter transport on the premises. SLRH also provides the latest minimally invasive surgical procedures available today; general medicine covering specialties that are not often seen in a small community hospital; maternal and child health services; and wound care and hyperbaric medicine with two hyperbaric oxygen chambers on site. There are more than 170 highly trained physicians on staff at Saint Louise. Founded as Mary’s Help Hospital in 1893, Seton Medical Center serves the people of San Francisco and San Mateo Counties with a comprehensive range of inpatient and outpatient health care services. We are committed to providing quality care to the sick, poor and underserved. Our delivery of health care is guided by a strong commitment to treating the whole person – body, mind and spirit. Founded in 1889 and named for our benefactors, Judge Myles O’Connor and his wife Amanda, OCH began as “a sanitarium for the sick, a home for the aged, an asylum for orphans and a school for children.” Today, we are the only Catholic hospital in San Jose. Guided by our values-driven Mission of providing compassionate care to the whole person, body, mind and spirit, staff are committed to excellence and the highest quality that demonstrates to patients, families and our community that we are the best place in San Jose to receive health care and to work. The Joint Commission awarded O’Connor Hospital the Gold Seal of Approval as a Primary Stroke Center. Additionally, O’Connor is certified by The Joint Commission as a Center of Excellence for Hip Replacement and Knee Replacement. Our Emergency Department features 21 beds, boardcertified physicians and specialty-trained nurses. OCH is home to the only Family Medicine residency program in the area, affiliated with Stanford University. In keeping with the Mission of the Daughters of Charity to provide care to those who need it most, we sponsor the Pediatric Center for Life, the Family Health Center Residency Clinic, a Parish Nursing program, Meals on Wheels and many other community health initiatives. Our BreastCare Center, located in a private suite on campus, provides mammography and advanced methods of cancer detection. The center also offers bone-density screening and an up-to-date reference library. SLRH has some of the most advanced diagnostic equipment available, including the state-of-the-art 64-slice CT scanner, magnetic resonance imaging (MRI), ultrasound, nuclear medicine and CADS, a computer-aided detection system that aids Radiologists in reading mammograms. Committed to being the center for health and healing in the community, we strive to increase community outreach and health education. We offer Diabetes Education classes in both Spanish and English; an outpatient Nutritional Counseling Program; and many other classes and support groups. SLRH also sponsors community events such as the annual Gilroy Garlic Festival and the Morgan Hill Health and Wellness Fair. SLRH offers free health screenings at various locations and businesses, and provides flu shots to seniors free of charge. Being a values-driven organization, we are committed to ministering to those we serve with compassion and dignity. Today, our fully accredited, not-for-profit, 357-bed facility, with over 500 physicians, offers the most advanced medical/surgical procedures, treatment options and comprehensive health care services available. The San Francisco Heart & Vascular Institute, a Center of Excellence at Seton, has been recognized by major insurance carriers for “expertise and institutional commitment in providing integrated cardiac care that meets high standards.” Seton Medical Center provides advanced medical programs in many specialties, and our cornerstone services include the San Francisco Spine Institute, orthopedics and joint replacement, robotic surgery, and oncology, each with clinical outcomes among the best in the nation. In keeping with the Daughters of Charity Mission to provide quality, accessible health care services to our community, our St. Elizabeth Ann Seton New Life Center offers a comprehensive perinatal program to low-income women. After 110 years of caring, Seton’s medical staff and associates are committed to clinical excellence and creating a healthier community, combining innovative technology with heartfelt care. Seton Coastside St. Francis Medical Center St. Vincent Medical Center 600 Marine Blvd., Moss Beach, CA 94038 650-563-7100 www.setonmedicalcentercoastside.org Lorraine P. Auerbach, FACHE, President/CEO 3630 E. Imperial Hwy., Lynwood, CA 90262 310-900-8900 www.stfrancismedicalcenter.org Gerald Kozai, Pharm.D., President/CEO 2131 W. 3rd St., Los Angeles, CA 90057 213-484-7111 www.stvincentmedicalcenter.org Catherine Fickes, President/CEO For more than 35 years, Seton Coastside has served the coastside community. Today, Seton Coastside is known for its exemplary 116-bed skilled nursing facility, which is home to elderly and chronically ill residents. Their dedicated health care team provides comprehensive care that is both compassionate and attentive to the whole person – body, mind and spirit. St. Francis Medical Center (SFMC) is the only comprehensive, nonprofit health care institution serving the 1.2 million residents of southeast Los Angeles, a densely populated and underserved community. Our 384-bed hospital, with more than 2,000 associates and 350 affiliated physicians, offers a full range of diagnostic and treatment services, and an array of social services and educational programs. Providing compassionate health care for those who need hope and healing has been our mission at St. Vincent Medical Center (SVMC) for more than 153 years. Located in downtown Los Angeles, St. Vincent is a world-renowned, 366-bed, state-of-the-art facility offering comprehensive medical services, including acute, tertiary and primary care. Residents of the Los Angeles region, as well as individuals from around the globe, seek out our hospital’s high-quality services in general orthopedics; multi-organ transplantations; joint replacement; cancer treatment; minimally invasive cardiovascular services; neurosurgery; and the renowned House Ear Institute service. With more than 1,200 associates and a medical staff of more than 450 physicians, we are committed to caring for the whole person – body, mind and spirit. Seton Coastside takes pride in operating the only 24-hour standby Emergency Department on the coast from Daly City to Santa Cruz. Additionally, it provides its residents and the coastal community with quality outpatient services such as physical, occupational and speech therapies, radiology/mammography and clinical laboratory. At the forefront of addressing the area’s health care needs, the Seton Coastside community outreach programs offer assistance to both local and underserved populations. Seton Coastside is one of the sponsors of the Coastside RotaCare Clinic, providing free medical care to the underinsured and uninsured. Annually, Seton Coastside , along with members of the Community Advisory Committee, sponsors its Teddy Bear Clinic, designed to alleviate childhood fears of receiving medical treatment. Seton Coastside has received a number of awards including the California Hospital Association’s Ritz-E. Heerman Award for its excellent patient care; the California HealthCare Association’s Continuing Care’s Best Practice Award for the therapeutic “Touch Program”; the National Nursing Satisfaction Award from the Jackson Survey Group; and the Waste Reduction Awards Program (WRAP) award from the California Integrated Waste Management Board (CIWMB) as one of the top five companies in California for outstanding efforts to recycle and reduce non-hazardous waste. Guided by the Mission of the Daughters of Charity of St. Vincent de Paul, we provide compassionate patient and family-centered care. With more than 65,000 patients annually, we operate one of the county’s largest and busiest Emergency/Trauma Centers. Our Family Life Center, with more than 7,000 births each year, is supported by a Gestational Diabetic Clinic, a Neonatal Intensive Care Unit, and Pediatric Health Unit. Our Center for Heart and Vascular Medicine offers a full range of imaging services including state-of-the-art CT Angiography. We also house specialized centers for Women’s Imaging, Behavioral Health, and Wound Care. Community service programs include five Maternal, Pediatric and Family Health Clinics; two Children’s Counseling Centers; a Health Benefits Resource Center; Casa de Esperanza transitional housing; “Footprints” shoes and clothing for families; and numerous senior wellness and youth mentoring programs. Healthy Community Initiatives bring screenings, immunizations, and education to more than 15,000 adults and children annually, and Vida Sana “Healthy Life” provides a heart health program through area churches. St. Francis Career College offers health care career training on campuses in Lynwood and San Jose. Recognizing the important connection between faith, family, and healing, we embrace cultural diversity celebrating events such as Martin Luther King Jr. Day and Our Lady of Guadalupe feast day. We offer an array of services tailored to specific needs in Los Angeles, including: dialysis and wound care; transfusion-free services; and screening, immunization, and treatment of chronic hepatitis B infection. Our internal medicine program provides full-service treatment for adults and seniors who suffer from acute and chronic conditions. St. Vincent Medical Center’s medical excellence is complemented by our community outreach programs, which offer health screenings, diabetes education, after-school activities and other services targeting high-risk populations. The St. Vincent Multicultural Health Awareness and Prevention Center focuses on health education, disease prevention and referral services for the underserved ethnic communities in central Los Angeles. Our Health Benefits Resource Center reaches out to people without health insurance to help them qualify for available coverage. St. Vincent Medical Center creates alliances with local social benefits associations, such as the Korean American Federation of Los Angeles, to promote health awareness and access to care for people in the vicinity of the hospital and beyond. Daughters of Charity Health System Leadership Team Our Mission In the spirit of our founders, St. Vincent de Paul, St. Louise de Marillac and St. Elizabeth Ann Seton, the Daughters of Charity Health System is committed to serving the sick and the poor. With Jesus Christ as our model, we advance and strengthen the healing mission of the Catholic Church by providing comprehensive, excellent health care that is compassionate and attentive to the whole person: body, mind and spirit. We promote healthy families, responsible stewardship of the environment, and a just society through values-based relationships and communitybased collaboration. 2009 Board of Directors Left to right (seated): Sr. Judith Lynn Gardenhire, DC; Sr. Marion Bill, DC; Sr. Marjory Ann Baez, DC, DCHS Board Chair; Sr. Chris Maggi, DC; (standing) Sr. Janet Barrett, DC; William Del Biaggio; Robert Issai, DCHS President & CEO; Sr. Betty Marie Dunkel, DC; and Dr. Daniel Higgins. Robert Issai Annie Melikian President and Chief Executive Officer Vice President, Operational Finance Sr. Carol Padilla, DC Elizabeth Nikels Vice President, Mission Integration Vice President, Communications Fr. Gerald Coleman, SS Gaynor Rabin Vice President, Corporate Ethics Vice President, Managed Care Contracting and Payor Relations Stephanie Battles Mike Stuart Vice President, Human Resources Candace Burden-Caballero Vice President, Revenue Cycle Nancy Carragee Robert Cook Vice President, Risk Management and Corporate Responsibility Officer Richard Hutsell Vice President, Information Technology and Chief Information Officer Advocacy for the Poor: Supporting those who lack resources for a healthy life and full human development 7,700 Inpatient Number of patients discharged Number of births Number of inpatient surgical cases 59,373 11,961 14,006 Benefits for the Poor (in millions) Unpaid Costs of Public Programs - Medi-Cal $65.0 Inventiveness to Infinity: Being continuously resourceful and creative Local Health Ministry Presidents and Chief Executive Officers James F. Dover, FACHE, O’Connor Hospital Joanne Allen, Saint Louise Regional Hospital Gerald T. Kozai, St. Francis Medical Center Lorraine P. Auerbach, FACHE, Seton Medical Center/Seton Coastside Catherine Fickes, St. Vincent Medical Center STATISTICS FOR FISCAL YEAR 2009 Number of associates (approx.) Compassionate Service: Providing excellent care with gentleness and kindness Robynn Van Patten Robert Walter Senior Counselor and Chief Government Affairs Officer Respect: Recognizing our own value and the value of others Simplicity: Acting with integrity, clarity and honesty Vice President, Facility Planning and Development Hon. Conway Collis In the spirit of the founders of the Daughters of Charity, St. Vincent de Paul, St. Louise de Marillac and St. Elizabeth Ann Seton, DCHS is committed to serving the sick and the poor. Our Vincentian Values, modeled on the service of these founders, include: Chief Financial Officer Vice President, Legal and General Counsel Vice President, Quality (Interim) Our Vincentian Values Outpatient Number of outpatient surgical cases Number of emergency/urgent care visits Number of other ancillary service encounters 16,479 171,300 559,476 Benefits for the Broader Community (in millions) Traditional Charity Care $20.5 Daughters of Charity Health System 26000 Altamont Road Los Altos Hills, California 94022 650-917-4500 595 East Colorado Blvd. Pasadena, California 91101 626-744-0700 Caritas Business Services 203 Redwood Shores Parkway, Suite 700 Redwood City, California 94065 650-551-6700 Other $2.5 www.dochs.org Nonbilled Services $9.0 Donations $0.3 Other $5.5 Nonbilled Services $0.4 Education & Research $0.6 Cash & In-Kind Donations $0.1