609-466-0015 | www.valleyoilnj.com Spring 2013 A Message from All of Us Why Go Anywhere Else? Welcome to the newest edition of our customer newsletter. Throughout these pages you’ll find helpful conservation tips and important information on our latest energy-efficient products and valueadded services. Our newsletter is just one way in which we try our hardest to go above and beyond our customers’ expectations. It’s what we like to call “The Valley Oil Difference.” As your trusted energy provider since 1970, we’ve been giving Central Jersey families the kind of service only a local, family-run business like ours can deliver: quality, value, respect and total peace of mind – things you probably won’t get from a large, impersonal, nationally-owned chain. There’s nothing that compares to the personal attention and reliability of a local business… and it’s economically beneficial too! When you look to an independent business for your work to be done, you keep more money in your hometown – supporting your community’s social services, schools, public library and local non-profits. How so? Locally owned businesses return about 80% of each dollar to the community. Chains and franchises, on the other hand, contribute roughly 40% of sales back to the community. Many big box stores are even given tax incentives by local governments – costing you more for that discounted price than you think. We’d like to thank you for supporting our local business and for continuing to trust us, at Valley Oil, for your families’ home comfort needs. When it comes to the world-class products and services you want … and the caring local touch you deserve, you can always count on Valley Oil. Why go anywhere else? Sincerely, Your Friends at Valley Oil What’s New at Valley Oil? Great things are happening at Valley Oil! Whether you’ve been our customer since we first opened our doors 43 years ago, or you’ve recently become a member of our customer family, you’ll appreciate these new services: “My Account” online portal Save time, money and go green! With “My Account,” you can manage your entire Valley Oil account online. 3 3 3 3 Check your balance Pay your Valley Oil bills Schedule fuel deliveries Much more Sales, installation and service of gas heating equipment In addition to servicing oil-fired heating equipment, we now install, repair and maintain gas boilers, furnaces and water heaters. At Valley Oil, we’re growing to meet your changing needs. How may we help you? Valley Oil News Want True Comfort? We Have the Service Plan You Need! Did you know that your annual service plan enrollment fee could be less than one repair visit? Think of a service plan as price protection, shielding you from unexpected costs and ensuring your heating and/or cooling system’s long life. We offer 4 plans – 2 for your oil-fired heating system, 1 for your oil-fired water heater, and 1 for your central air conditioner. With those sweltering summer days just around the corner, let’s begin with our cooling plan: Air Conditioning Comfort Plan ONLY $139.00! This plan consists of your annual air conditioning tuneup, which will keep your unit running in tip-top condition and eliminate small problems before they turn into major repairs. It includes: • Your 11-point tune-up • Full labor coverage during normal working hours • 15% discount on any repairs Standard Comfort Plan ONLY $229.00! ($19.08 a month on our budget plan) Ultimate Comfort Plan ONLY $279.00! ($23.25 a month on our budget plan) This plan protects your heating system from most breakdowns. It includes: • Your annual tune-up • Full labor and repair coverage of over 50 heating system parts • Loyalty credits (see below) This exceptional plan includes: • Everything in the Standard Comfort Plan, plus … • Over 20 additional parts and services – for over 70 parts and services in all! • Loyalty credits (see below) Oil-Fired Water Heater Plan ONLY $89.00! (when purchased with any other plan) This add-on plan includes: • Coverage of burner parts, aquastat, controls and emergency switch • Annual tune-up of burner (if present; will be performed in conjunction with tune-up of your heating system) Standard Comfort Plan and Ultimate Comfort Plan customers are rewarded with loyalty credits! For each consecutive year you purchase either of these heating plans, you earn $50 of loyalty credits (maximum of $300 per plan). You can use your credits toward the purchase of new comfort equipment from Valley Oil. Enroll in a Valley Oil service plan today – call 609-466-0015 or sign up online at ValleyOilNJ.com. Take Control of Your Fuel Costs with Our SmartPay Budget Plan With or without price protection, SmartPay is the smart way! Just because you use 75% of your heating fuel during the winter doesn’t mean you have to pay 75% of your fuel costs during that time. Spread your payments evenly throughout the year with Valley Oil’s SmartPay Budget Plan. SmartPay lets you pay your seasonal heating bills over 11 months. We will take your estimated yearly fuel expenses – based on your fuel usage history, your home size and an average estimated fuel cost – and divide that over 11 months. If your actual fuel use is a little higher or lower than estimated, you can settle up at the end of the heating season or roll the adjustment into the following year’s program. There are no finance charges when you make timely payments – this program is absolutely FREE! There are even more benefits to SmartPay: ▪ Relax with automatic heating oil delivery. ▪ Combine your service plan costs as part of your budget plan payments. Read more about service plans above. ▪P ay online using your Visa, MasterCard, or Discover card.. 2 Our Customers Also Love to Save Money with Our Price Cap Program SmartPay budget plan customers get the added bonus of our Price Cap Program. You will not pay more than a maximum, or capped price for your fuel oil for the entire heating season ... and if our delivery price is lower than your capped price on the day of your delivery, you will be charged the lesser amount! Valley Oil customers on this price protection program have saved a bundle during past heating seasons. This year, you could, too! Take advantage our very popular SmartPay and Price Cap programs now – call 609-466-0015 to sign up. Spring 2013 Utility gas: the truth exposed Given the terrible power outages affecting the entire East Coast during and after Hurricane Sandy (8,511,251 combined total peak outages reported for all 21 states affected), you probably don’t think too highly about the utilities. So, why would you let a bureaucratic utility deliver natural gas to your home (which, by the way, shuts off just like electricity)? While Valley Oil does service gas-fired heating equipment, we want you to be able to make an informed decision about which fuel you use – oil or gas. Here’s the bottom line: Converting to natural gas is NOT cost-effective! In fact, it can cost up to $10,000 and maybe more. There are so many costs involved in converting that the gas utility won’t quickly disclose, including relining your chimney, installing a gas line, putting in an excess flow valve to protect against fire or explosion, removing your oil tank and more. If you need a new boiler or furnace, here’s what to do instead: More reasons why you should not convert to natural gas X Historically, Oilheat has been a better value than gas heat. X In the future, Oilheat may remain a better value than gas heat. X Oilheating equipment is more efficient than ever. X Natural gas has a poor safety record. Ame X A controversial gas drilling process called hydrofracturing (“fracking” for short) is widely believed to have contaminated many water wells and caused flammable methane to enter homes through faucets and showerheads. X Throughout the country, utility gas leaking from aging underground pipes is killing trees and vegetation. X Methane – which makes up 95% of natural gas – is 20 to 72 times more powerful than carbon dioxide in producing global warming. X Unlike Oilheat, natural gas is highly explosive. If a leak develops inside a house or nearby, a deadly explosion can result. For more details, visit AmericanEnergyCoalition.org. American Ene Energy Coalition w w w. A m e r i c a n E n e r g y C o a l i t i o n . o r g lower-cost improvements could reduce your energy bills by about 10%. We are also happy to offer you no-cost and low-cost conservation tips to help you conserve and save. you choose what’s best for you. Unlike those large, impersonal utilities that left millions in the dark this past fall, we listen and we respond. w w w. A m e r i c a n E n So, if you’re considering switching to gas heat, talk to us first and let us help For more information on natural gas the utilities won’t disclose, visit AmericanEnergyCoalition.org. Soon B ecome T he U .S . M ay r T op O il P r oduce ’s ld r o W the Upgrade your current oil-fired equipment. You could spend half as much as you would if you converted to gas heat AND you could cut your home heating costs by up to 30% or more. U.S. oil output is surging so fast that the USA could soon overtake Saudi Arabia as the world’s biggest producer of crude oil. According to the International Energy Agency, the United States will become the world’s largest oil producer by around 2020, overtaking Saudi Arabia as new exploration technologies help find more resources. In its World Energy Outlook, the organization also predicted that greater oil production and more efficient use of energy will allow the United States, which now imports about 20% of its energy, to become nearly self-sufficient around 2035. By 2015, U.S. oil production is expected to rise to 10 million barrels per day before increasing to 11.1 million barrels per day by 2020, overtaking second-place Russia and front-runner Saudi Arabia. The U.S. will export more oil than it imports by 2030. Here at Valley Oil, we’ve always assured our customers of a dependable supply of fuel, thanks to our convenient Don’t need a full-on automatic delivery service. upgrade right now? Install a fueleconomizing burner control or a programmable thermostat. These 3 How May We Help You? To receive more information on any of Valley Oil’s products and services, please complete this form and return it to us. A service representative will contact you. Valley Oil Company PO Box 245 Hopewell, NJ 08525 609-466-0015 m m m m I would like to learn more about the “My Account” online account portal Tell me more about installation and service of gas heating equipment I would like to sign up for your SmartPay budget plan I would like to enroll in the Price Cap Program I am interested in one or more of the following service plans: m Air Conditioning Comfort Plan m Standard Comfort Plan m Ultimate Comfort Plan m Oil-Fired Water Heater Plan m I would like to learn about or redeem my existing loyalty credits m I want to save up to 30% on my energy bills with an Oilheat system upgrade m Tell me how to reduce fuel costs with a burner control or a programmable thermostat m I’d like a dependable supply of fuel oil at all times with automatic delivery Name: ________________________________________________________________________________ Address: _____________________________________________________________________________ _______________________________________________________________________________________ Phone: ________________________________________________________________________________ Valley Oil Company PO Box 245 Hopewell, NJ 08525 www.ValleyOilNJ.com 609-466-0015 Lic. #: 13VH00943400 M e e t O n e of Ou r B est : David Crutchley, Service Technician “I enjoy working here,” says David Crutchley – so much so that he’s been with Valley Oil for almost 25 years! An expert in installation, repair and maintenance of oil and gas boilers and furnaces, air conditioners, heat pumps and mini-split systems, David joined Valley Oil after graduating from Mercer County Technical High School – Assunpink Center. He has 4 a NORA (National Oilheat Research Alliance) Gold certification as well as certification in handling A/C refrigerant. David says the heating and cooling industry has seen two very important changes in the past 25 years. First, modern comfort systems contain sophisticated electronic controls. Second, today’s equipment is far more efficient. Although the industry has changed, David notes that Valley Oil’s insistence on superior customer service has remained the same. “Valley Oil is very customer oriented,” David says. “They go above and beyond customers’ expectations, whether that means working out a payment plan or providing customized service.” When he’s not tuning up a boiler or repairing a central air conditioner, David enjoys fishing way up north in Ontario, Canada. Congratulations on being “One of Our Best,” David! Your hard work and dedication is greatly appreciated. Keep up the great work! Newsletter by 1-800-796-3342 primediany.com
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