rev. 2008 International Tutor Program Certification New Program Application Packet __Application Cover Sheet __List of Documents __ Program Overview __ Summary Chart __ Verification of Tutor Training Program Application Cover Sheet 1. CONTACT PERSON: Marilu D. Couch ADDRESS: 201 East Greene Street NE ADDRESS: CITY, STATE ZIP: Milledgeville, GA 31061 PHONE 478 445 2723 FAX: 478 445 8268 Email: [email protected] INSTITUTION TO BE CERTIFIED: Georgia Military College Type of Institution: _X_2 year __4 year CRLA member: X__Yes __No PROGRAM NAME (LIST BELOW AS IT WILL BE PRINTED ON CERTIFICATE): The Learning Center - Milledgeville Campus INSTITUTION NAME (LIST BELOW AS IT WLL BE PRINTED ON CERTIFICATE): Georgia Military College 2. CERTIFICATION LEVELS REQUESTED _ X_ REGULAR LEVEL 1 _X _ ADVANCED LEVEL 2 _X _ MASTER LEVEL 3 3. APPLICATION FEE: (Effective July 1, 2005, application fees will be as follows: 1 level $100; 2 levels: $150; 3 levels: $200) _X_Please submit a check payable to “CRLA/Tutor Program Certification”. The federal I.D.# is 95-3177158. Note: PO’S are not acceptable at this time. Make a copy of this first page and attach the check and mail both to: DuganData P.O. Box 15685 Lenexa, KS 66285 Page 1 List of Documents: Please list the files you will be attaching to document that you meet certification requirements: (usual documentation could include syllabus, program description, time logs, brochures, tutor training guides, web pages, handouts) This is usually the last step in the process. All documentation is located at: http://couchclan.org - select The Learning Center, Tutor Resources, CRLA Documentation OVERVIEW COMPONENTS OF THE TUTOR PROGRAM TO BE CERTIFIED Please provide an overview, one to two pages, explaining how your tutor training program fulfills the requirements of the level or levels checked. The purpose of this overview is to provide the committee members with the appropriate background information necessary to certify your program. This overview should provide the following information: 1) Program history 2) Program objectives 3) Reporting lines 4) Sources of funding 5) Services and students served 6) Program location and facility 7) Training guidelines (administration; selection, hours, tracking, evaluation, etc.) 8) How you generally conduct your training. (group size, meeting frequency/length, type of presentation) PROGRAM OVERVIEW Program History The GMC Tutoring Center opened in August, 1998 and was located on the second floor of Whitfield Hall (which has been replaced with the New Academic Building). For two years a director and 5-8 tutors with educational experience in developmental math, English, and reading were available to help students complete course work, revise papers, and prepare for exams. Twenty-five desk top computers and a laser printer sat on tables hugging the perimeter of the large room where students could use the Internet or type papers. Additional tables were placed in the center of the room for one on one work with tutors. Assistance was also provided for students enrolled in computer classes. Around campus, posters and flyers advertized the hours and when the center was open. Faculty sent copies of assignments so tutors would have details on work that was required of their students. Teachers referred students to the center when they wanted students to get additional help. In 2000 when the renovation of the Old Capitol Building was completed, the center moved into a new facility on the second floor. Tutoring continued with most students dropping in from 5-9 p.m. to get assistance. Tutors were added in history, biology, accounting when needed. In 2005 additional tutoring hours during the day were provided. In 2008 the center was moved to the atrium between Zell Miller Hall and the New Academic Building in a glass enclosed room and currently provides tutoring services from 8 a.m. until 9 p.m. Monday -Thursday, and 8 a.m. - 5 p.m. on Friday in all subject areas. “The Learning Center” employs 11 tutors and 3 lab assistants. Tutoring is also provided in the Ruark Athletic Building for athletes and in Baugh Barracks for resident cadets. At the beginning of each quarter information is sent to all faculty and students through GMC email about the tutoring schedule for the quarter and flyers are posted around the campus. Page 2 Program Objectives The objective of the GMC Learning Center is to serve as a center for learning assistance, providing a support structure that allows students to gain self-confidence and independence in their academic work. The ultimate purpose of tutoring is to create independent learners. Reporting Lines Organizational Chart for "The Learning Center" GMC - Milledgeville - Tutoring Program Dr. Mike Holmes Vice President, Academic Affairs and Faculties Dr. Ray Olivier, Director, Academic Services Judy Ely Assistant Director, Academic Services Marilu Couch Coordinator Placement Testing, Advising, Tutoring Tutors Sources of Funding Funding is provided by the budgeting process of Georgia Military College upon the recommendation of Dr. Olivier of the needs of tutoring and the approval of the Academic Dean and President of Georgia Military College. In school year 2007-08 the Milledgeville campus had $44, 500 for part-time tutors’ salaries. Services and students served All students enrolled at GMC are eligible for free tutoring. We also provide eleven computers for Internet and computer application work. Program Location and facility “The Learning Center” is presently located in the atrium of Zell Miller Hall and the New Academic Building in an enclosed glass facility. The Redrock Tutor Trac program is used to log student visits. Training Guidelines Training: Marilu D. Couch - MED in Business Education, 27 years experience in the classroom, member of the Georgia Tutoring Association, and National Academic Advising Association Page 3 Selection: A or B in courses that student will tutor 2 recommendations from teachers Complete GMC personnel packet (includes background check) Current transcript Attend Tutoring Meetings Commit for 1 Quarter or more Understand: maximum of 19 hours per week (no benefits) Hours: 11 hours of training required for Level 1 and 2; 10 hours for Level 3 25 hours of tutoring per level Tracking: Sign in sheet at workshops receiving of assignments notebook for each tutor of appointments, time sheets Evaluation: Critiquing of assignments by trainer Self-evaluation by tutor Conducting A Training Session Group Size - 10-15 Meeting Frequency: Once per quarter for minimum of 1 hour Type of presentation: Discussion, online presentation, and guest speaker Page 4 LEVEL 1 TOPICS, MATERIALS, AND DOCUMENTATION All Handouts/Assignments can also be reviewed at: http://www.couchclan.org - select GMC Learning Center, Tutor Resources, CRLA Documentation and/or Tutor Training, TOPIC WHEN COVERED AMOUNT OF TIME METHODS Objective 1 Define Tutoring Training Session 1 1.5 hours Outside Assignments 1 hour Reading, Video, questions Training Session 2 1.5 hours Level 1 Training Presentation SEE Session 2 Outside Assignments 1 hour Classroom discussion Preparing for A Tutoring Session Reflections of Tutoring Session Reading, Video, questions Training Session 3 1 hour Class Discussion Guest Speaker Level 1 Training Presentation Outside Assignments 1 hour 1 hour Study Skills Training Session 4 Outside Assignments Objective 8 Training Session 5 1 hour Outside Assignments 1.5 hour Classroom discussion / group activity Purpose of tutoring Objective 2-5 Basic Tutoring Guidelines Tutoring Sessions Do’s for Tutors Don’ts for Tutors Objective 6 Ethics for Tutors FERPA Objective 7 Communication Skills Page 5 Reading Assignment 1 hour Guest Speaker How do you study? Classroom Discussion Video w/questions Reading/w questions Project: Interviewing faculty MATERIALS USED/DOCUMENTATION Level 1 Training Presentation #1- Define Tutoring #2 - Rate Yourself SEE - Session 1 NC State Productive Tutoring Techniques Module 1 - The Tutor’s Role Online Questions - from Video What is Tutoring - Reading Questions from Online Reading NC State Productive Tutoring Techniques Module 7- Helping the Student Become an independent Learner Online Questions - from Video Booklet - “How to Develop Your Decision-Making Skills”; Chaning L. Bete Co. 2000 Edition. SEE: Session 3 Level 1 Training Presentation Booklet” How to Beat Test Anxiety”; Chaning L. Bete Co., 2000 Edition; Booklet:” How to Get Good Grades in College” Woodburn Press; Linda O’Brien 2008 Edition - SEE: Session 4 Level 1 Training Presentation NC State Productive Tutoring Techniques Module 5- Verbalization Online Questions SEE: Session 5 LEVEL II: TOPICS, MATERIALS, AND DOCUMENTATION LEVEL 2 TOPICS, MATERIALS, AND DOCUMENTATION All Handouts/Assignments can also be reviewed at: http://www.couchclan.org - select GMC Learning Center, Tutor Resources CRLA Documentation/ Tutor Training WHEN COVERED AMOUNT METHODS MATERIALS USED/DOCUMENTATION OF TIME TOPIC Session 1 1 hour Classroom discussion / group activity Session 2 1 hour Classroom discussion Outside Assignments Session 3 1 hour Video 1 hour Classroom discussion Topic: Learning Styles Outside Assignments 1 hour Tutoring in Special Skill/Subject Areas Session 4 2 hour Classroom discussion/group activity Record Keeping /Documentation Session 5 1 hour Classroom Discussion Setting Goals and Planning Session 6 1 hour Classroom Discussion Session 7 1 hour Classroom Discussion Outside Assignments 1 hour Video/Questions Review of Level 1 Topics Use Of Probing Questions Characteristics of Adult Learners/ Learning Styles Web sites Active Listening and paraphrasing Page 6 Level 2 Training Presentation Review of Level 1 Topics - group activity see: Level 2 Session 1 Level 2 Training Presentation see: Level 2 Session 2 NC State Productive Tutoring Techniques Module 6 - Questioning Skills Online Questions Level 2 Training Presentation Learning Styles - Online Janecka, Gail - Counselor & Instructor, Strategic Learning, The Victoria College, TX see: Level 2 Session 3 Reading about Learning Styles/Taking a Learning Style Inventory DVC Learning Style Survey at: http://www.metamath.com/lsweb/dvclearn.htm Level 2 Training Presentation Handout: What Subjects Should I Tutor? Group: Tutoring in Special Skill/Subject areas see: Level 2 Session 4 Level 2 Training Presentation Record Keeping and Documentation see: Level 2 Session 5 Level 2 Training Presentation S.M.A.R.T Goals Goal Setting and Evaluation see: Level 2 Session 6 Level 2 Training Presentation see: Level 2 Session 7 NC State Productive Tutoring Techniques Module 3 - Listening Skills Online Questions LEVEL III: TOPICS, MATERIALS, AND DOCUMENTATION LEVEL 3 TOPICS, MATERIALS, AND DOCUMENTATION All Handouts/Assignments can also be reviewed at: www.couchclan.org - select GMC Learning Center, Tutor Resources Tutor Training TOPIC WHEN COVERED AMOUNT OF TIME METHODS MATERIALS USED/DOCUMENTATION Review of Level 1 and 2 topics Session 1 Training Session 1 2 hours Classroom discussion Class: Group Activity - Review of Level 1 and 2 Topics Outside Assignment 1 hour Video/questions (links will be added later) #2 - The Tutor's Guide - The First Session - GPN Educational Media (c) 1987 Regents, University of California # 1 - The Tutor's Guide - Introduction to Tutoring - GPN Educational Media (c) 1987 Regents, University of California Training Session 2 1 hour Classroom discussion Structuring the Learning Experience Training Session 3 1 hour Classroom discussion Class: Group Management Outside Assignment 1 hour Video/questions Outside Assignments (Link will be added later) #7 - The Tutor's Guide - Managing Group Tutorials - GPN Educational Media (c) 1987 Regents, University of California Training Session 4 2 hours Classroom discussion Class: Assertiveness Training Outside Assignment 1 hour activity Outside: Assertiveness Training Activity Training Session 5 1 hour Classroom discussion Structuring the Learning Experience Session 2 Group Management Skills Session 3 Assertiveness Training Session 4 Modeling Problem Solving Session 5 Modeling Problem Solving Logic Problems VERIFICATION OF TUTOR TRAINING PROGRAM Please complete a "Verification of Tutor Program(s)" for each program you want to be certified. For example, if you wish to have Program A certified at Levels 1 & 2, then you would complete the verification for Levels 1 & 2 for Program A's application. If you also have a Program B that you wish to have certified at Level 1, then you would complete a totally separate application and fees for Program B, Level 1 that would also include a separate verification form. Page 7 Please refer to the document titled "CRLA'S REQUIREMENTS FOR CERTIFICATION OF TUTOR PROGRAMS" for a complete listing of all the LEVEL 1, 2, AND 3 requirements for each program to be certified. The "necessary documentation" called for under each criteria consists of patterns of evidence of the what, how, and when of the training program. It could/should include any or all of the following that can help the CRLA Tutor Certification Committee verify your program(s): 1) course syllabi, workshop overview, or program description 2) titles and ISBN numbers of copyrighted books, videos, DVDs, surveys, and other training materials used 3) URLs of web pages or websites 4) flyers/posters/memo samples 5) worksheet samples 6) handout samples The better documentation you provide the easier it will be for the committee to certify your program(s); however, brevity is appreciated so condensed but complete documentation is requested. Any complete files you feel should be attached, should be listed in the section above called List of Documents. A. AMOUNT/DURATION OF TUTOR TRAINING 1) List the number of hours involved in your tutor training, 2) whether you have met or exceeded the minimum, and 3) the Documentation you have attached as a file to confirm your compliance (an example might be: Tutor Training Syllabus, pages 2-4): Number of Hours for Level 1: __11_ (10 hours total are the minimum required) The requirements of Level 1 are: Met __ or Exceeded ___x Documentation: Number of Hours for Level 2: __11_ (10 hours total are the minimum required) The requirements of Level 1 are: Met __ or Exceeded _x__ Documentation: Number of Hours for Level 3: __10_ (10 hours total are the minimum required) The requirements of Level 1 are: Met _x_ or Exceeded ___ Documentation: B. MODES OF TUTOR TRAINING 1) List the training modes involved in your tutor training, 2) whether you have met or exceeded the minimum, and 3) the Documentation you have attached as a file to confirm your compliance (an example might be your Tutor Training Syllabus, pages 4-6): Level 1: Classroom Discussion, Video Series, Guest Speaker, Online Reading Assignments, Interviewing, Online Website Review Page 8 (classroom/workshop plus any two others are the minimum required) The requirements of Level 1 are: Met __ or Exceeded __x_ Documentation: Level 1 Lesson Plan Level 2: (classroom/workshop plus any two others are the minimum required) The requirements of Level 2 are: Met __ or Exceeded __X_ Documentation: Level 2 Lesson Plan Level 3: (classroom/workshop plus any two others are the minimum required) The requirements of Level 1 are: Met __X or Exceeded ___ Documentation: Level 3 Lesson Plan C. AREAS/TOPICS TO BE COVERED IN TUTOR TRAINING List which topics you cover in your tutor training, whether you have met or exceeded the minimum, and the Documentation you have attached as a file to confirm your compliance (an example might be your Tutor Training Syllabus, pages 7-8): List which topics you cover in your training for Level 1: Definition of tutoring and tutor responsibilities Basic tutoring guidelines Techniques for successfully beginning and ending a tutor session Some basic Tutoring Do’s Some basic Tutoring Don’ts Communication Skills Study Skills Compliance with the Ethics and Philosophy of the Tutor Program The requirements of Level 1 are: Met _ or Exceeded _X__ (at least 8 specific topics of the list of 15 are required) Documentation: All documents are stored at: The Learning Center List which topics you cover in your training for Level 2: Review of Level 1 Topics Use of Probing Questions Characteristics of Adult Learners/Learning Styles Tutoring in Special Skill/Subject Areas Record Keeping and Documentation Setting Goals and Planning Active Listening and Paraphrasing The requirements of Level 2 are: Met ___ or Exceeded _x__ Page 9 (a review of Level 1 and 4 additional topics ) Documentation: The Learning Center List which topics you cover in your training for Level 3: Review of Level 1 and 2 topics Structuring the Learning Experience Group Management Skills Assertiveness Training Modeling Problem Solving The requirements of Level 3 are: Met _x__ or Exceeded ___ (a review of Levels 1 and 2, and four additional topics ) Documentation: The Learning Center D. REQUIRED TUTORING EXPERIENCE 1) Explain how you keep track of your tutors’ actual tutoring experience, 2) whether you have met or exceeded the minimum, and 3) the Documentation you have attached as a file to confirm your compliance (an example might be your Tutor Time logs): Time sheet, Tutor Log sheet Level 1: (25 hours of tutoring experience is the minimum) Level 1: Met _x_ or Exceeded ___ Documentation: Time sheet, Tutor Log sheet Level 2: (a total of 50 hours of tutoring experience is the minimum) Level 2: Met _x__ or Exceeded ___ Documentation: Time sheet, Tutor Log sheet Level 3: (a total of 75 hours of tutoring experience is the minimum) Level 3: Met __x_ or Exceeded ___ Documentation: Time sheet, Tutor Log sheet E. TUTOR SELECTION CRITERIA 1) Explain how your tutors are selected (must meet at least two of the criteria). Level 1: The Learning Center A or B in courses that student will tutor Up-to-Date transcript Interview with Tutoring Coordinator 2 recommendations from teachers Page 10 Complete GMC personnel packet (includes background check) Agree to attend Tutoring Meetings Commit for 1 Quarter (see contract) Level 1: Met __ or Exceeded __x_ Documentation: The Learning Center Level 2: _x__ Met at Level 1 or ___ Listed Below _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ Level 2: Met _x_ or Exceeded ___ Documentation (not needed if met in Level 1) : The Learning Center Level 3: x__ Met at Level 1, _x__ Met at Level 2, or ___ Listed Below _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ Level 3: Met __x or Exceeded ___ Documentation (not needed if met in Level 1 or Level 2) : The Learning Center F. TUTOR EVALUTION CRITERIA 1) How are your tutors evaluated? Check all that apply. Level 1: _x__an evaluation is in place _x__it occurs on a regular basis _x__results are made known to tutors _x__ Other __comments from Tutor Trac Software Program Level 1: Met _x_ or Exceeded ___ Documentation: Self Evaluation - each quarter Evaluation by Tutor Coordinator - first quarter and then yearly Peer Evaluation - once a year Tutor Survey- each quarter Tutee Survey - tutors asked a group of students to take this survey each quarter Comment page 1 Comment page 2 Level 2: __x_ Met at Level 1 or ___an evaluation is in place ___it occurs on a regular basis Page 11 ___results are made known to tutors ___ Other ________________________________________ Level 2: Met _x_ or Exceeded ___ Documentation (not needed if met in Level 1) : Level 3: __x_ Met at Level 1 or ___an evaluation is in place ___it occurs on a regular basis ___results are made known to tutors ___ Other ________________________________________ Level 3: Met _X_ or Exceeded ___ Documentation (not needed if met in Level 1 or Level 2) : Page 12
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