186.019 Suggested Format and Content of a Work Sample Manual Revised Edition Stout Vocational Rehabilitation Institute School of Education University of Wisconsin Stout, Wisconsin WORK SAMPLE MANUAL FORMAT · March~ 1977 · . · STOUT VOCATIONAL REHABILITATION INSTITUTE School of Education • University of ·Wisconsin - Stout • Menomonie, Wisconsin· 54751 · The greatest number of requests received by the Information Service of the Materials Development Center has been for materials on work samples. The MDC Work Sample Manual Clearinghouse was created to meet this growing need. Its purpose is to collect, review, and nationally disseminate work sample manuals. The goal of the clearinghouse is to provide a wide selection of work sample manuals which contain sufficient standardized information so that the users of these work samples will be able to construct, administer, and interpret the work samples which they select. In order to facilitate this idea, in 1974 the . MDC published Suggested Format and Content of a Work Sample Manual. This for mat defined and standardized the contents of work sample manuals so·that manuals could be developed which contained all the necessary information needed for the construction and use of work samples. Standardization and entry. of work sample manuals into the Work Sample Manual Clearinghouse has reduced the duplication of effort in work sample development. This revision of Suggested Format. and Content of a Work Sample Manual is an effort to refine the elements of the format by including more detailed infor mation on and examples of each of the elements. Detailed information and examples have been drawn from feedback received as a result of th·e widespread use of the original format. · This manual writing format has been developed to help you write your own work sample manuals. Examples have been included to aid you in developing work sample manuals that will be sufficiently standardized and useable by others. Regardless of the type of work sample being developed, it should be written in a short, simple, self-explanatory manner. The TABLE OF CONTENTS in this man ual, starting with Section Heading I, INTRODUCTION, should ·be used as is in every work sample written for the MDC Work Sample Manual Clearinghouse. The section headings in the TABLE OF CONTENTS are to be listed in the body of the work sample manual to identify content. If infonnation is not available in a particular section, that heading should still be 1isted and the statement, No information presently avail abl e entered after the heading. For example: 11 11 11 11 E. VaLid1..:ty - No ht6oJtma.:tion P'f.Uen:tl.y avail.a.ble.. The corresponding heading in the TABLE OF CONTENTS should be followed by an asterisk (*) to denote the missing information. Using the same example: E. VaLtcU:ty* The use of asterisks will identify for the reader the specific infonnation not included in the work sample manual. Thus, the TABLE OF CONTENTS may be used· as a manual writing format in which required information, whether available or · not, will be recogniied. The manual writing forma~ contains examples drawn from several work samples currently in the Work Sample Manual Clearinghouse. The examples used to il lustrate the various sections were chosen as good representations. TABLE Ot CONTENTS Page I. INTRODUCTION • • ·• • • • • . ............. .... 1 ............ . ..... 4 .. .. A. Title B. Assessment Description c. Job Listing D. Related Jobs E. Validity II. INSTRUCTIONS TO THE EVALUATOR A. B. C. D. Prerequisites Work Sample Conditions Administration EquiPment Setup and Breakdown III. ADMINISTRATION ••••• .................. 8 A. Client Orientation B. Practice Session C. Performance Session IV. SCORING •• • • • • • • • • • • • • . •. • • • • • • • 17 A. Criteria .B. Tables C. Forms v. INSIGHTS • . ..... .... .......... VI. DEVELOPMENTAL DATA • 19 22 A. Description of Analysis B. Nonni ng Method c. Reliability VII. CONSTRUCTION •.• • • • • • • • • • • • • • • • • • 26 A. Diagrams and/or Photographs B. Materials List C. ·Assembly Instructions ......... VIII. BIBLIOGRAPHY • APPENDIX • • • .... .. • • • • 29 30 *An asterisk at the end of each section or part heading in the TABLE OF CONTENTS indicates that there is no information presently available" on the topic. 11 I. INTRODUCTION A. Title - Give the title o_f the work sample. The title should specify exactly what job(s), job ~skill(s) or ability(sl the work sample is to simulate and/or assess. Capital iz_e the WORK SAMPLE TITLE. Exampt:e: 1. INTROVUCTION A. TU:.l.e - STOUT U-BOLT ASSEMBLY B. Assessment Description - List and describe the ·factors such as job tasks, competencies, skills., abilities, traits' and aptitudes that the work sample is. to assess. Be specific •.· It is· best to 1ist these factors .in terms of work or job tasks performed •. ·Avoid using technical terms for major assessment· _descripters •. Instead, use them to further define and support your major assessment descrip tions. Exampt:e: B. A6.&e6.&ment Vu~n . · · · 1. AbaLtY t:o Toiir y numbell. (zip c.odu) 2. Abi.LU:.y t:o .&oJtt:. by loca.:Uon (.&.tat:e, c.-Lty, .&bteet:) C. Job Listing - List .all specific jobs directly related to this work sample with accompanying Dictionary of Occupational Titles (DOT) numbers, and give a detailed description of the job and job duties on which the work sample was based. Reference to a job analysis should be made in this section~ and the complete analysis included. in the appendix. Exampte.: C. · Job LU~ - THE OGREN AUTOMOBILE WASHif.XJ WORK SAMPLE bu-t Jr. e6 t:D a. Va..ta.-Peopl.e.-Thi.ng4 (VPT) c.ode. of, .881. In ·:the V.fu:ti.DnaJLy of, Oc.c.up:tt:.ymal TU£.u (VOT) cl.a..6.&.i.f,.i.c.a. . .tion .&y.&tem, a. • 887 job ~eqlWl.e6 no .6-<.gnif,.i.c.a.nt; Jr.ei.a..tion ~klp w.i:th c:W:a., no ·.&.igni.f,.i.ctin:t Jr.eta..tioril:.h£p w.i:th peopt:e, and a. m.i.n.ima.l, Jr.~n61Up .w.i.:th ~.6. (~n.dU.ng level: "w,.ing body membe'U, hand t:DolA, "a.nd/oJr. .&peciti.t dev-ic.u t1J t.OOILk, moVe OIL c.aMy 0 b j eet6 OIL ma;tell.-i.al.6" ) • AU. • 887 job.& Me .in :the Ha.nd.Ung WoJtkell. TJtaLt Gltou.p Atvta.ngemen:t Example. c.onti.nued: (VOT Volume: 11, ptge. 360). The. job on wiU.c.h .tiU.6 LOOILk .&le. .U blUed (.&e.e. Appe.ncUx A, JOB .ANAl-YSIS SCHEVULE) .i6 duCJL.ibed ..in .the. V.ic.UonaJLy~ Oc.c.upx.t;ional. TUi.u undtVt "au:tomob.il..e. wuhtVt," (Vo e. I, page. 33}, 1146 a. VOT c.ode. on 919.887 and .i6 nowu:l ..in "a.tdomobile. .6tVtv.ic.e6 " i.ndtUd:JtW.. c.ode. 7 54 2. ' D. Related Jobs - List all partially related jobs and job areas with accompanying DOT·numbers and pages in Volume I. Related jobs are those jobs which are similar to the work sample in tenns of the tasks performed, but contain other major tasks which this work sample does not assess. Therefore, to assess the remaining job tasks needed, further work sample administration and/or other forms of assessment will be necessary to support any recommendation in related areas. Since a listing of related jobs can be rather lengthy, 1ist only key jobs which you feel are most representative of those you could not list or of those jobs most commonly found in your geographic area. Example.: · B· Rel.a:ted Job.& ·- Example.& o6 lle.ta.t:.e.d job.& tAXJul.d. be.: Cll.e.dU •CaJul Cl.eJLk (}[;e. br..) 209.588 Vel.i.vf!Jty CleJLk (cl.e!.L. ) 222.588 Cla-im.& c.ttVtk (a.uto. m6g.) 229.688 TJta.66-i.c. Cl.eJLk (cl.tVti.c.at) 222. 588 Co n:tlr.ol Cl.f!Jtk, Va;t.a. PMc.U.&.i.ng (cl.tVti.c.at) 219. 688 Suppomve. i.n0oJrma.:wm Jr.egaJr.di.ng Jr.ela.:ted job.& ..6houl.d be. .&ough:t .th!tough .the. u.&e. o6 a. cleJr...ic.a.l. c.a!td .6o1Lting by le;tttVt qJr. numbtVt troJr.k .&le.. E. Validity- Describe the validity studies performed on the work sample giving reference to the results and their meanings. Place complete studies in the APPENDIX Section and use this VALIDITY Section in the manual to refer to the appended information. 2 Validity information '. ! ' may only refer to the close structural relationship of the work sample to the job, its tasks, or job training. Brief generaliza tions to the type of validity _are appropriate. Attach a job analysis or a detailed job description to the APPENDIX Section of the manual and cite its location in the text. Job.analysis infor mation supports work sample validity only in terms of its rela tionship to the job analyzed. An example of the first type of documentation can be found in the STOUT U-BOLT ASSEMBLY WORK SAMPLE. Example.: E. v~ The. C.OYUdJLUL!t vo.LUU:ty 1.00.6 .i.nvuti.ga.:ted by c.o~· a.n eallLieJt veiL6.ion Oft :the. woJtk .&f.e. wU:h .the. f 1.ng eJt Vex:tfl/r...U1j and Ma.twa.t Ve.x;tw.t:.y Apt:li:rul.e. .6 flJ!.:tW n o ~ :the. GeneJLal. Aptli:ude. Tu;t Ba;t;teJty (GATS). foWL t:JUah. Oft :the. woJtk .6ampf.e. and :the. GATB Ve.x:teJr.li:y a.p.tU:ud.u wvr.e. ad-· m.i.rt.U.;teJte.d t1J 54 (20 male. and 34 nemal.e.) c.o.U.eg e. .&.tu.de.n:t6. Pe.a1L.6 0 n, .6 C.OIVLd.a.t:i..o n betwe.e.n :the. numb eJt 0 n mhr.u:tu t1J c.omple:te. ea.c.h :tJr.ittt· and :the. ·de.x:tw.t:.y a.ptli:udu Welte. u no..UOW6: TJL.i..al f .i.ng eJt Vex.t:(l}[fty 1 2 .235 3 .219 •252* • 267* .277* 4 To :tal. Ma.twa.t Vex:te!U:ty .429** .420** • 504** .424** .455** . **p ~ .01 *p ~ .05 The. JtUui.:tA .bnpf.y ;tluLt :the. STOUT U-BOLT ASSEMBLY WORK SAMPLE .U a. good mea.6Uile. on ma.twa.t dex:te!U:ty and a. no..iJL to pooJt mea.6wr.e. 0 ft 6-l.ng eJt de.x:teJUty. An example of how job analysis information may be used to show con tent validity can be found in the SCHNECK ARC WELDING WORK SAMPLE. Example.: E. Va.LicU:ty - No .i.n6oJtma.:ti.on pr.uen:tl.y a.vaii.a.ble.. Re.6vr. hJ . ihe. fut pcVLa.gJta.ph on IV. E. No~dhod, 6oJt a. .&ug gu;ted ;tec.hnique o6 de;twnlning ~. A JOB ANALYSIS SCHEVULE luu been .i..n.dude.d .in :the. APPENOIX .&ec..tion o6 .tlU6 manual. The job analysis for this work sample shows that there is a hi.gh 3 percentage of overlap between the work sample tasks and the tasks of the job on which the work sample is based. II. INSTRUCTIONS TO THE- EVALUATOR A. Prerequ-isites-·- There may be minimum performance requirements from previous tests or work samples that will need to be met before the wo.rk sample may be· administered. Req-uired reading or JiJath levels, basic sorting or filing skills, or above average dexterity may be necessary to performance on the work sample. There·may also be certain physical, medical, educational or behavioral precautions which, ·__ if not heeded~ could affect work sample perfonnance, outcome, or reconinendation •. Ljs.t all. prerequisite tests or work samples and theirrequired scores. ~11 other necessary precautions, such as . c1 ient.. hand dominance, vital to work sample·. administration and per formance should be included. ·Example: A. PJLe~tdu-UU:u - No .6pe.e.if,.i.c. p~r.e~tequ-UU:u ha.ve been e.s.tab 6oJL iJii6 woJLk .6ample. HoweveJt1 U .iA JLec.ommended :tha:t :the ci..ient: ha.ve at i.ea.6.t a .6.ix:th gJUlde JLeadhlg tevet -i.n oltdeJt .to be able .to JLea.d and u.ndelt.6.tand -i.n-6.tJwc.:tion6 p~r.uent:ed w.i.:tiUn .the .ta.6k o..cfrn.i.nU~n. The appJWUma.:te i.evd. of, ci..ient; f,u.nc.ti.otU.ng may be u.tabU6hed by making U6e of, :the .6c.oJLe6 on ba-6-i.c. ac.IUevement .tu.t6 .6uc.h tt4 .the W.i.de Range Ac.hievement Tu.t (WRAT). Wk Ac.IUevement: Te.s.t (WRAT). l.t .iA. JLec.orrrnended :tha:t .the cU.ent po.6.6e.6.6 aveJtage, oJL above ave/Utge, ab.i.U...t.y .in manual dex.- · dex..teM;ty~ .6pa.Zial. and f,oJurr pe!tc.ep:ti.on1 and -i.n.tei.U.g enc.e. C.U..e.n.t6 .6 houl.d. f,unc.ti.o n w..U:IUn :the f,oJL:ti..e:th .to ntnety-tWitir. pe~tc.eit:t..Ue (40-99%.U.e) -i.n JLda.tion61Up .to .6pec.i..f,.ic, .6c.oJLe.6 of, :the Genelta.f. Apti;tude Te.s.t Ba.:tte!ty (GATB), G .6C.OJLe (Gene/tai. 1n.teW.genc.e), S .6c.oJLe (Spa..t.iat Pe!tc.ep .tion), P .6c.oJLe (FolLin Pe~tc.ep.tion), K .6c.oJLe (Mo.toJL CooJtdi .na.t.ioJ:t) ~ . f .6c.oJLe· {fhtge!t Vex..teJU;(;y), and M .6c.oJLe (Manual .Vex..teM:ty) • .te!U:ty, f,-ingeJt PIUoJL .to .the ~.tJr.a.;U.o n of, :the· .ta-6 lu., U .iA alAo .6u.g gu.ted :tha:t :the evai.ua..toJL a.cJmi.n.U,.teJt .the TOWER WehLing WoJLk Sample. t:o .the ci..ient .to det~e .if, he po.6:6eM e6 ab.iLUie.s .to ha.ndte :the wehUng equ.ipnent -i.n :the pMpeJL ma.nneJt. The 4 TOWER WoiLk. Sample. ~houi.d be lL6ed ont.y .in .time. a.lloW6, OIL .in :theJLe. .U ~ome qu.e6.tion a.6 .tD whe:theJL :the. cLi.en:t can ha.ncUe ca.nei.Y :the.: nu.nc..tiona£., equ.i.pnen:t. Muc.h On .the ma;te ILi.ai.. bt :the. Sc.hne.c.k Me Wei.cUng WoJLk Sample. wiU. be c.oveJLed · hi. :the TOWER Weld.j.ng WoiLk. Sample.. ·,, ,. · Su.pplementaJr.y .i.nnOil.ma.ti.on ·:tha.:t eoul.d be. lL6ed with .the Sehneek. Me. Wei.tU.ng WoJLk Sample. .tD hei.p .in 116~ e6~..ing a pe!L ~on'~ po;ten:tiai.. ftOIL Wel..d...ing UXJILk. .i.nci.ude. .6c.a!e6.. on .the. "Ku.deJL P1Le.6 eJr..enee Reeo.ltd - Voc.a.:ti.ona.l., FoJUn C," and .the. "M.i.nne6o:ta. ImpoiL:ta.nee · QJl.etJ:ti.onna.ilte." ,. A high Jta.nking on :the. "Ma.YIU.ltl. Oeeu.pa.:ti.onc, SeJtv.ic..e. - Ma..i.ntena.nee. Cla6:te1L" on :the: "Minne6o:ta. ImpoJL;t.a.nc.e. Qu.e6.tion.nLLiJr.e.," a. high ~c.oiLe on :the "meeha.n.i..c.a.l" cc.a!e on :the. "Ku.deJL," and good pell.6oJuna.nee. on :the. WOJLk.. -ca.mple. eoul.d be. ·.i¥u:Uc.a.:Uon.6 :thil:t :the. cllen:t UXJui.d be a.bte. .tD woJLk. a.6 a.n aM. wel.deJt, oiL .in ~ome. oc.c.u. pa..tion ILela..ting . .tD ~..imihvt :ta.-6 k6. · B. Work Sample Conditions - All work:· sample conditions; should attempt to parallel those of the actual work environment.after which the sample was designed~ . Altho~gh.. . . this may not a~ways . be feasible. these work sampling conditions . . . . should. be. described . . and followed as closely . as possible. 1. Work sample conditions refer to: Work· en~ ironment (i.e. indoor-outdoor; isolated or not; 1ighting; noi.se. factor)' ·t\. standing or s·itting requirements 3·~ appropriate dress (aprons, boots~. gl9ves, goggles. safety hat.) 4. other outstanding conditions characteristic of the job or training. Example.: B. WoJLk.. Sample condiu.onc - The e.valu.aZDIL ~hould have :the. (LidooJL) :te6:t Mea. p!tepcVt.ed wUh a. ~:ta.nda.JLd helght :table, 2 c:ta.rzd.a.JLd eliiU:Jr..6 and a:t le:a.6:t a ·s' x 30" woJLk Me4. The. wett-Lighted a.'nd .a-t. a c.omnoJt.:ta.bte :tempeJt a.tulte.. The. no.Ue. level. Mwui.d be C.ompVUtbte to &a.c.toJLy eon.cUt.i.onc. Vo.ic..e6, ma.eh-i.neJLy, and veJU.c.le. no-:i6e6 ~houi.d be pit~ en:t, OIL ~hnu1.o.:ted'. A h-igh. noh e. le» d. and. cLi.6ru.c. Wn6, aJte. adva.ntage.olL6 to :te6.-t:i.ng eo~~~ aJLe.a. ~hou.td be 5 C. Administration Equipment - All equipment required for 'administration of the work sample should be designed so that it may be set up prop erly and completely. For example: hardware, tools, protective devices, timing instruments, scratch paper, pencils, score sheets, administration· manuals, and safety equipment r.efer only to the .equip ment needed by the evaluator to administer the work sample to a client and not to construct, maintain, or repair it. Refer only to the equipment needed by the client to function at the work sample. It is not necessary to give the amount or a detailed description of all administration equipment. It serves only as a general checklist. Example: C. Ac1m.i..n1A.tlta.ti.Dn E~ - The no.U.Ow.i.ng equ.ipnen;t .i6 JLe qulJLed pJUoJL :tO ilta.ti.on: · . 1. One noam JtubbeJL mat: w.i.:th .la.you.:t a.6 .i.ru:U.c.a;ted ln. 2. 3. 4. 5. 6. 7. 8. .9. 10. 11. 12. 13. 14. Ei.guJLe 4 Fi.ve paiLt6 pJLeAen:t.a-tion boxeA (f.igWte 6) foUIL una.Membled U-boU boxeA (f.iguJLe 5) FouJL a.6.6embled U-boU boxeA (f.iguJLe 7) Jl.g .6 ecuJLe.ly na.6.tened ;to UXJJLk .table (f.igUil.e 8) Two hund!Led U-boW, 50 in each una.6.6embled U-boU box fouJL hunc:JJr.ed .6.tJutp6 i.n ;the paJr.:t:h pll.eAen:t.a-tion box i.n nJLO n;t 0 6 ;the j .ig Ei.gh;t hundlted hex I'Ud6, 400 ea.c.h i.n two on ;the paJt:t:6 pJLeAen:ta.ti.on boxeA ;to .the i.rrrnec:Ua:te le6;t and JL.igh;t on ;the .6-0tap box · foWL lzwu;IJr.ed 6fWUJl.eA, 200 ea.c.h i.n :two paJr..th P'teAenta .ti.cm boxeA :to .the .inrnet:Uo.:te lent: and ILi.gh.t on .the nu:t boxeA· One .6.teady woJt.k :tJlble a;t lea..6;t one 6oo;t long elL on eac.h .6i.de on .the .ta.you.:t (f.iguJLe 4) and .6-i.x .i.nc.heA w.ideJL One. c.ha»t OIL .6hop .6:tool hil.v.ing a cU.nneJLenc.e On 6Mm ni.ne ;to ei.even b!c.heA between ;the .6ea.t: on .the cJuWr. and t:he. woJLtung .6uJLna.c.e on t:he .table One. .tim.ing dev-i.c.e a.c.c.uJLa.;te ;to 1I 10 o6 a .6ec.ond One c.opy on .th.l6 manual CU.ewt Rec.oJLd Shee:t (f.iguJLe 2) and C.U.en;t 0b.6eJLva:ti.on foiLm (f.igWLe 3) D. · Setup and Breakdown - Every work sample will require some pre arrangement or setup. The setup established by the evaluator prior· administration should be described in step format. 6 For purposes of proper setup, include a top view diagram or photograph with dimen- · sions of the work station and the location of client and evaluator work positions. Any disass.embly performed by the client or the evaluator ~pon completion of-a work sample and any scoring that may take place during disassembly must be noted. Quite often, setup and disassembly will be one-and-the-same and an indication of when this task is to be performed should be mentioned (i.e., before, during, or after each administration or scoring). Any instructions given the client which involve sample· setup or breakdown are to be. written in the ADMINISTRATION Section (III). EXiUfJ'.le.: . V. Se;tup a.nd Blr.e.a.kdown - PJtioJt. t:D a.dm.OU.6:tlta.:tion, .the wal. UlitbJt .61i0Uld c.hec.k :the pla.c.ement: (~ee F.i.gWLe 4) Oft all.. box.u a.nd c.on.ten.u (~ ee a.bov e.) o6 .the. -pcvlh plte6 e.nt.a.tio n box.u a.nd .the UJ'I/l.6~emb.ted U-boU box.u. The. haJr.cJIAwte .&hould be c.he.c.ked t:o make. ~Wte tiuU; .the :thltea.d6 on aU. u- boW Me no.t damaged. The cli.en.t mU6.t no.t cU6tU~em~e a.ny U-boW until. he lw c.omp.te;ted a.U. 6ouJi. t:Jr.i.a.U. The ·all~ emb.ted u-·boW wny .then be c.hec.ked nolL fWWti plf.iolt. :to WM~ embty. TheiLe Me. ~evflJUii. ~ t:o Wall~emb.te :the U-bol:t6 a.nd .the method U6ed depencl.6 u.pon .the eva.tua:ti.on una: 1. a. pa!l.a.U.el .in6pec.:tio n d.iAtU~ embl.y wo~tk ~a.mpl.e c.ould be ut:.a.bllihed ht wh-ic.h a.no.theJL cLi.en.t di64ll~·embtu .the U-boUA a.nd Jt.ec.olld.6 fWWM; 2. u.pon c.omp.te-ti.on Oft ftOUlr. ~, .the cLi.en.t c.otdd 1Le ve/L6e .the pMC.e6h a.nd cU64ll~emb.te .the U-bo.tt.6; oil. 3. .the eva.tu.a.toJt oJt. evalw:tt.oJL a.ide c.ould peJL6oJLm .the cU.6 4ll~ emb.ty plt.Oc.e6~. (Start a new page for the ADMINISTRATION Section) 7 r III. ADMINISTRATION · A. Client Orientation - Prior to writing th~ actual administration in structions, a client orientation should be developed to provide a basis for job exploration and to· help establish a ·close relationship of the work sample to real work.. Information necessary for a thor ough orientation includes:·· 1. Job information: job ·title, demand; pay, qualifications, training, working conditions 2.. Client information: . questions regarding related work experiences the client might have had 3. Work sample information: title, description, and why it is being administered Exampf.e: · A. CU.e.nt OM.mta;ti;o n No:te :to Evalua:toJL: Th-U oti.en:ta.:Uon .i6 t:o be pr.e6ented . .to eac.h c..U.e.nt benoiLe .a.dm.i.ni-6:texhtg :tl:te STOUT U-BOLT ASSEMBLY WORK SAMPLE. The roo.:teJt-i..al. dou no:t ha.ve .to be Jr.ea.d veJtbatwn. HoweveJL, .ali. ..i.nnoltm:Ltion :t:.houl.d be cove/ted. Vdivell. .the pic.e6 e.n:t.a.tiJJ n .in an -i.nnolr..mai. ma..nneJt and pau.6 e .to a.n6WeJL que6:ti.o n6 M nec.eMaJr.y. . The pu1Lpo.6 e on :th.i6 oti.en:ta.:ti.on .i6 . ( 1) :to .innoJun :the c.U.e.nt abou:t aMembl.y and .6hnil.tvr. job.6 wiU.c.h ·aiLe Jr.ei.a.:ted ·.to :th.i6 LOOJr.k. .6runpf.e and (2) .to ..i.nnoiUn :the ilie.nt on· .6peci.n.i..c. tJuLi.:t6 · OIL c.haJtac.:teJU6:ticA On wfU.c.h he .i6 be..i.ng evai.ua.:ted•. The STOUT U- 80LT ASSEMBLY CJJORK SAMP..tE ~ you wil.l. be .ta.IWzg .in a new m..i.nu:te6 wm hef.p you and me :to n.i.nd ou:t .6eveM! .t/Ung-6 abou:t you. One Oft :the :thing.6 :th.a.:t U wiU. :tell U.6 .i6 how we.U you c.an do on a.-6.6 embly jqb.6 and how we.U you Uk.e. :th-U ~pe on LOOILk.. . .· . Le:t me :te.U you a. 6ew :t:h..i.ng-6 a.bou:t a.6.6embty job-6. Ma.ny Oft :the .t/Ung-6 we c.orrrnonf.y U6e aiLe pu;t .toge:thell. .in nac..toti.u by peopt.e c.aU.ed "M:t:. embte!L6 .·" The6 e peo pte pu;t .toge:theJt .6ma.U oiL ltvtg e ptVL:t6 :to ma.k.e :thi.ng:t:. .6 uc.h M : :tei..ev-U..ion .6 e.t6, Jr..II.JLi.o-6, .to fJ.6 a.nd dotU, a.nd hoU6 ehotd lierM Uke mo p6, bJWo!M, a.nd p.ietulte niLt:tmU. In you Welte employed .in one On :the6e a..6.60nbty job-6, you LOOutd woJr.k. ..i.n-6-ide a. 6ac..toJr.y a.nd be ci..o.6e .to o:thell. peopf.e do.lng j ob:t:. Uk.e yo lJlr..& • You tOO ui.d p1W ba.bty .6U a.:t a. benc.h a.nd U.6 e .6mai.t :to oRA .6 uc.h M .6 CJr..ewdlr...i..v eJL6 , c:llr.1.lli , .6o£.d.eJLing gun6 , 8 and «VLe.nehu :tD pu;t :thhtg.& t:og e:the~r.. .Ont;e.n. :the. .pVtt6 coou£.d be. bJwu.gh:t t:o you. in boxu oiL on a. c.onveyeJt be.U. In ~ny M.6em bty job.&,_ you. would onf.y c.ompf.ete. one paJLt; on .th.e n..iJ'L.i.6hed p1todu.c.:t. You. would JXC..6.6 :tiU..6 along t:o :the. nex:t troJr.keJt J>o he. c.ould n.ini6 h W pcvr.:t. .YoWL· 6oJr.ema.n 11J0 uld caJte6ui.ly l>u.pe!r.v.U e. yoWL woJr.k and o:theJt peopte c.aR.i.ed "..i.n6pe.c.;toM" woul.d c.he.c.k U caJte6ui...ey 6oJr. mU:ta.ke-6. People don' .t have t:o have. a. l..o.t o6 edu.c.a.U..on t:o bec.ome a..MembleJtJ>, bu..t :they have t:o be good wi.th .thehc. hand/>, be a.bte t:o do .the .&a.me .th1.ng ov·eJt a.nd ovelr. ·a.ga..i.n, enjoy WoJr.IU.ng ne.aJr. o:theJt peopte, and t:o 6oi.i.ow cUJr.ec.U.on~> c.aJr.e. 6ui.f.y. Somdi.mu peopf.e who do welt .in MJ>embly job.6 ge.t p!Lomo.ted. t:o moJr.e a.dva.nc.ed. job~>. Some ma..y bec.ome 6oJr.eme.n oJr. .UU..pect:oM .them6el.ve6 and o.th.eJtJ> bec.ome a..bl>embleJtJ> who woJt.k on veJty c.ompUc.a,.ted ~uA;pnen.t. The. e.vo.hJ.o.J:oJr. :then .tei.lA .:the cU.e.n.t o 6 .nea.Jt.by no..doltie-6 .tha..t hbr.e a..bl> embteJLJ> oJr. Jr.e.i.a..ted job~>; wha..t :the ungu Me; wha..t :the. woJr.fUng c.ondW.oM Me; and how ma..ny o6 .thue job~> Me a.va..U.. a.bte. 16 no a..bJ>embly job.& a.Jr.e a.va.il.a.ble., g-ive .in6oJUna..ti..on a.bou..t Jt.d.a..ted. job~> ~ .the Ha.ndU.ng WoJr.keJr. TJta..U: GJt.ou.p (. 887), ~>u.c.h a~> pa.c.ka.ging, di..hhwa..6 he!L6 , c.oo k hel.peJt, a.nd c.wdodi.an6 • Th-U woJtk .&a.mpte wUi. .te.U. U.6 .th.ing~> oiheJt .than how we.U you Uke a~>.& embty woJr.k. I.t IAlift hel.p U.6 t:o 6-<.nd ou..t how weU. you. c.a.n move yo u.Jr. ha.ru:l.4 a.nd how well. you. c.a.n U.6 e yo u.Jr. 6.i..ng eJU • A6.teJt you. :tlty :tkiA woJt.k ~>ampl.e., bo:th o6 U.6 w.<ll. know how long you. c.a.n de :the ~>a.me .thing wU:hou..t ge:tting md a.t .the. job, boiLed, oJt. :tilted. · · Vo you. have a.ny qu.e6.tionh? 16 :the c.Uen.t hal> no qu.u:WJ nh, .the eval.ut:U:oJr. be.g..i.n6 t:o Jr.ea.d .the ..i.n6:tJr.uc.:Uonh and demonhtlta..te :the. tAXJJr.k J>a.mpl.e. B. Pr~ctice Session - One of the most critical problems in work sample administration is the separation of learning from performance. Learning involves making sure that (1) the client can perceive and understand the instructions, (2) the client has been taught the proper use of tools and equipment, (3) the steps and motions nave been learned, and (4) the client is aware of the desi'red results. The actual write-up of the instructions, whether they are given orally, through an audio-visual presentation, v1sual demonstration, 9 , or a self-administration procedure, should be written 'in the manual exactly as they are to be administered. All direct instruction to the client must be well marked and distinguishable from instruction to the evaluator. Example.: B. PJLa.c.:Uc.e. Su.&.i..on Evai.u.tLtoJL' .6 No:te.: Re.ad :the. t,oliowln.g .in.6.tJui.c:t:i.on6 :to :the. cUe.nt and demof1..6;t:Jta;te. t:lte. opelliLt1.1Jn.6 M duCJUbe.d. Ve.:teJL m{.n.e. .<.r, :the. cu.e.n:t ,u, ~LiBh:t oiL .ee.r,:t-ha.nde.d b.e.no}(;e. beg..tnn.<.ng. (Se.e. f..i.gWLe 1 6oJt a cU.a.gJUVn o6 :the 4.6.6 embf..e.d U-boU. ) The. evai.ua.:to1t .6:ta.t'll:l4 .in 6Mn:t on c.hailt. YoWL t:Ju, k will. be. :to :take. eac.h on tite U-boW .in :thue. /,oWL boxu (po.in:t :to :the. .6:ta.c.fl ot, boxu) and :to na.&:te.n t:ltue .nu:a (po~), .6:tAa.p6 . (po~), and 6eli!Ui1.u. (pd~) on:to :the U-boW. Pay o.6e a.tten;ti.on ec.aU6e. you will be. M ed :to M.6embf..e. t:Jtu e e.xac:tf.y M I will .&how you. The. evai.ua:tolt U6 e6 two ha.Yili6 :to Ul,:t tit e. l,i.Ju:.:t box o6 u.ntU.& em bf..ed U-boW and pla.c.u U .in :the. .&pa.c.e. hu:.Uc.o.:te.d on :the. f..e.l,:t .&.ide on .the troltfl Mea.. Wlih h.i6 !Ugh:t hand, he. Ul,tA :the. empt:q box and pf.o.c.u li .in :the .&pa.c.e -i..ru:U..c.a:te.d on :the. !Ugh:t .&.ide. ol, tite woJtk Mea. Pf..ea..6e .ll:ta.nd be.h.ind me. and f..ook ovf!JL my .6houf..deJL wh.U.e I .&how you how :to do ft. INSERT U-BOLT IN JIG 10 r U6i.ng bo:th ha.tu:£6 a.:t :the .&arne :time, JLea.c.h i.nt:o .:the .two nu.;t boxu a.nd plc.k u.p one nut .in ea.c.h hand. (Simu.U.a.neou.&l.y, move :the a.nd~~h:t ha.ru:l.6 :to~.Wc.d n.u:t boxu. P.ic.k u.p one t1id Will b a.nd OILefi~ 0 b ea.c:h fuind. ) WLtJi yoWL ihtlmb.6 a.na 6o1Le6-<.nge/l..6 .6~ one on ea.c.h .6-ide 0~ .the U-boU (.&.talt:t :the .ti.oo nut;6 a;t :the .&arne :.time). A~J:.eJL .the nu:t6 M.e .&tcvz.ted, :tuJc.n :them down a..& 6a.JL a..& you. c.a.n; .6pin .the l.e~J:. n.u:t wi.:th youJt .t.e6J:. .thumb a.nd :the JU.gh:t n.u:t wLth yowr. ILighJ:. 6oJLe6i.ngeJt. (Spi.n :the nut;6 u..&i.ng i.n.&i.de o6 :thumb a.nd 6oJt.e pi.ng e/l..6 • ) ihtii FIRST NUTS ma FIRST STRAP FERRULES SECOMJ STRAP Rea.c.h i.n:to :the .6.:t1La.p box wUh. youJt.. Jr.-igh:t ha.nd (.6a.y "le't!' c.Uen:t 1..6 .t.e6;t-ha.ndedl, p.i.c.k u.p one .6.:t1La.p a.nd pttic.e Uon U-boU. (P.ic.k u.p .6t:lta.p wLth .thumb a.nd 6i.nge/l..6 .1 SECOMJ NUTS 11 1!e REMOVE COMPLETEV ASSEMBLY Now 1 have c.ompf.eted one M.oembt.y. Me :thene any quU.t.ion6? Ju.o:t .oo 1 'm .OWL e. you know how txJ a.o.o embt.e :th-e. U-bol.:t6, .l.e:t me .ohow you agtU.n. R.e.pea:t .oequenc.e ex.a.c..t£.y uat:fJJt .o:tand..o up. I Now you :tAy U. P.t..ue ·j~_Yo_u m_ay__b_~_~_· __ a.6 above. An.owell. qau.tion.h. The eval ~.u; hVr.e. ~ __w_h_·en--ev_en __ • _yo_u_ ____ e_Jt_Md __y_.___ · ------------------~~ In the case of a self-administration manual, all instructions for the evaluator may be 1 isted at the end of section II ·o, Setup and Brea l<dow.n. Example:· V. Se;tup and BILeakdown - Plt-i.olt t1J -~~n, :the eval aatxllt .ohOUld .be c.eJt;ta.i.n .:t.ha:t aU nec.u.oaJty e.qrU.pnen:t .i.o P'f.Uen:t. The cti..en:t .i.o handed :the .oef.6--l.n6-tltu.cwm man ual. at .:tJW, po.in:t. 12 ' Example c.on:ti..nu.e.d: E. ·. Eva.lua.t:cJJr. Chec.k.pc.irz.t6 . . Chec.fiPolnt # 1 - Ai. tJUl, point, :the eva.l.ua:toiL .6houi.d .6C.OILe the pa:;iUc.,qnnt' .6 WOILk6heet #7. A .6c.o1Le on 1 OIL moiLe on II.XJ1Lk..6heet # 7 -i6 ~r.equhr.e.d be6o1Le c.on.:t<.nc.Ung. 16 a. .6c.o1Le o6 1 oiL be:tteJL -i6 a.:ttcU.ned, :the c.U.en;t -i6 .in.6:tJw.c;te.d txJ c.on . fuu.e. 16 the c.Li.ent doM no:t a.t:t.cLin a. .6·c.o1Le On 1 OIL fUBheJL, :the ma.:t~. ,in. Sec.ti.on 1 ma.!l be. ILev-i..ewe.d and make a .6ec.ond attempt a.:t.wo!L/Uheet #7. I.t -i6 up w .the d-i6 c.ll.di.o n o6 :the evai.u.a..tJJIL a.:t :l:ki.6 po in:t whe:the!L txJ. ILe v-i.ew :the ma.:teJLi.al.. OIL cU6c.onti.nue WOILk. .6a.mpU..ng. TheiLe ·. mU6.t be a.dcUtWnal. 6a.c..toM txJ c.Qn6-i.deJL (c.Li.en.t -i..nteJLeA.t 6oiL example.), be.6o1Le. cU6con:tim.Ung II.XJ!Lk .6a.mp.Ung. A cU.6 CJ,L6.6-i.on .w.uh :the. eU.e.nt -i6 .6uggu.ted -i.n :th-i6 c.a..6e. and :the. . eva.R.u.a..tpJL .6houi.d be ~e. :tha:t pa/L:t.6 -i.de.nt1..6-i.e.d -in Sec. . .t um 1 aiLe. ILe.6eJLenC.e po.in.t6 6oiL Se.c.t:.ion6 11 and 111, and o..dJl...i.;(:)na.£. a..6.6-i6.ta.nc.e. may be. 1Le.qu1Jr.e.d 6oiL :th<Wt completion. SCORU.l1: SECTION 1 Ea.c.h c.oMe.c..t a.n6We!L C.OunU a..6 1 po.in:t. To:ta..e. po-6.6-i.b.e.e. po..i.nt.6 Se.c:Uon l: 10 po.in:t-6. MbUmu.m a.c.c.ep.table. numbeJL c.oMec.t.: 1 poLit6. Chec.kpo-i.nt H2 - At :th-i6 point, :the. e.va.lua.txJIL ,U, txJ look bLtxJ. e.ye.p-i..ec.e. txJ dete/Un.W.e. -i.ft .6c.ope. fuu been 6oc.u.6e.d c.oMe.c..tey. I.t ma.y a.ppWL 6uzzy a.nd ILe.qtWr.e. 6-i.ne. a.dj.U.6:t me.nt wUh 6o~ knob.6. It is important that a client be required to read while trying a work sample only if the job or: job training requtres reading, and that the reading level of the work sample be commensurate with that of the job. Unfamiliar terminology should be defined for the client in this practice session. The method of determining the reading level for the work sample should be noted in the instructions to the evaluator and a complete reading 1evel analysis included in the appendix. Use of non-:print instructions, .such as tape recorder, photographs, ·etc., may help alleviate the need for reading. Safety precautions regarding the use of potentially hazardous equiJlllent and any special safety clothing and apparatus needed must be identified and described during the practice sessions. 13 ' Instructions concerning sample breakdown and cleanup per formed by the client may also be included in this section. Example: The GEV .f.a.ngua.ge devei.opnent: .tevel. 60Jr. :the .job tM.6 WoJLk .6amp.te mo.6.t ci.o.6el.y Jtep!Le.6e.n.:U iA a..t a .teveL 2. In :the man ual. Rela.ti.ng Genelta.t Educ.ational.. Vevei.ol.f!}ent: t:D CaJLeeJt. P.f.a.n~, U.~. Vepa£tl11en:t ~6 LiboJt, 197~ U .U .6t1i£rlil ~ a QEV evil. 2 .u Jtough.ty eqtuva.l.en.t t:tJ g.ltade6 4 t:tJ 6 Jtea.cUng. The Jteiuiabil.U:y o6 .tJiiA .6el.6-bt6.tJw.c.ti.onal. manua.t ha.6 been · ct6.6e6.6ed a.t between :the 6ou!L:th and 6-[.6.th g.ltade .tevel. by U6hlg :the FJr..y ReiuLab.u.U:y FoiUTIU!a (fJr..y; f., "A Reada.bili.:ty FoJLmul.a. Tha.t Savu U.me," JoUJr.nai. Rea.1fq9, 513-516, J...1.J 1968). 8. 6 Sen.teneu PeJt. 100 Wohdil and SyUitbi.u PeJt. 100 Wo.ltd6. on C. Performance Session -Performance is measured by the·rate or time, qualitY or number of errors that is assessed once the client has learned the task. If the client is to be accurately assessed, the evaluator must make sure that only performance on the work sample is being measured. In the performance session, as in the practice session, all direct instructions to the client must be well marked and distin guishable from the instructions to the evaluator. Example: C. TIMIOO INSTRUCTIONS PeJt.6oJr..manc.e SeM.ion 1 am gohlg t:tJ .6ee how .tong .i:t ;ta.ke6 you t:tJ ct6.6emb£.e :the6e nOUJr. box.u on U-boW. Yol(. wi.ll be :tUned .6e}'XlJl4:tel.y on ea.c.h box.. P.te.a.-6 e t:Jr.y t:tJ LOOJr..k a.t a good ~e. Put yowr. .te6.t hand on :the . nilrA.t U-bo.U. and uxU.t until. I .6ay begin. . The e,vai.uo..t:oJt pau6 e6, c.hec.k6 tiJ .6 ee on 6fu.t U-bo.U.. I .in :the c.l.len.t h.a.6 .ten.t hand I B'Bhl. 14 ' ·Example c.onti.nu.ed: START TIMING The eva.tua;toJt ob.6ellve& :the cUen;t t:o .6ee .in he ha.6 .6:t:.a/ded pJWmp:te.y and .in he .i-6 U6.ing :the c.oMe& p!Loc.eduJLe. At va.Jt .WU6 .time& dU!Ung :the a..M emb.ty :the evai..u.a.:tDJt ob-6 eJr..v u .the client ooJt :the beha.v.WM. TIMING FOR EACH BOX IS STOPPED WHEN THE CLIENT PLACES THE 50TH COMPLETEV ASSEMBLY IN THE BOX. The evai..u.a.:tDJt Jtec.oJr.d-6 :the numbeJr.. o6 mbuitu and .6ec.ond.6 .taken c.omp.te:te :the :tJrA..a..e.. He move& :the box.e& IU.m6ei.6 oJt .in .6.tJr..uc;tt:, :the cUen;t how t:o move :them. He .then Jtepea.t6 :the .tim-ing pJtoc.e&-6, Jtec.oiLC:Ung -the m..i..nute& and .6ec.ond.6 .taken t:o c.omp.te:te aU. 6ouJr. :t:Jr..icLf...6. t:o An interview outline or questionnaire relating to client interests and reactions to the work sample and related lines of work should also be included in the performance session. Ex.a.mp!e: Onc.e :the clien;t ha.6 c.ompf.e:ted n.ill..ing :the 6.ive oJtdell-6, .the Po.6:t-Samp.te In:t:eJLv.iew 6oJtm .6houi.d be a.dm.i.nA..-6:t:eJLed 6oJt .inrnecU.a.:te 6eedba.c.k. The 6oJtm .i-6 .toc.a:ted at :the bac.k :the SCORING Sec.... .tum w.i:th :the TMk Ob.6eJLva.:t.wn Rec.oJtd. The Po.6:t-Sampl.e In:teJr.. v.iew will. P'f-ov..i..d.e .in6oJtma.:t.wn on c.Uen:t .in:teJr..e&:t M well. M any . pelr...6ona.t. p~tobiem6 whic.h m4Jh:t have a.66ec.:t:ed oveJLa.U. peJr..noiUIIClnC.e. oo Po.6:t-Samp.te In:t:eJLv.iew (.taken oJtom bac.k on SCORING Sec..t.ion) The evai.ua.:toJt .6houl.d p!Le&en:t :the .in:t:ellv.iew o!UlUy. TJty t:o .6:timul.a:te M muc.h client Jte&pon.6e. M po.6.6..ibl.e. 1. How d..i..d. you Uke :the woJLk .6a.mpf.e? Why? 2. How wei.! do you :th.ink you cUd? 3. Coui.d you .6ee yoU!r..6ei.6 dohlg :thL6 :type on t«JJLk on a job? 4. Woui.d you want t:o ge:t a job .in :thL6 6.ief.d? ---NeveJL _ _On.ty .in .i:t w.u :the on.ty job :tha.:t. 1 c.oui..d get ___I:t' .6 a po.6.6.ib.ii.Uy t:o c.on.6..i..d.eJL ---ye6, 1 JteaLf.y VJOui.d Uke. t:o O:theJr.. c.ommen-U: 15 • 5. Vo you :think. you would need nwr.:theJL :tJr.a..ining and/oJt pta.c.:W!e t:fl do :tJtM type WOJtk. .time? on null. 6. Vo you ha..ve any nU!dheJL c.orrrne.nt.h oJt que6.ti.on6 abou;t .the .6amp.te? (Start a new page ·for the SCORING Section) 16 IV. SCORING A. Criteria - The SCORING Section of any work sample manual should con tain all necessary information required in grading, rating, and categorizing the work sample score in useable or definable terms. The first part of the SCORING Section wiil describe the technique used in scoring the work sample. Whether the techniques involve scoring for time {performance), quality, quantity, errors, or any other measurable outcome, detailed instructions on the scoring procedure (what is being scored and how it is being scored) should be discussed. Example: IV. SCORING A. CIU:teJU...a. . .: AU... .6C.OJte6 .6hoid.d be Jtec.oJtded on .the p!LO v:Wed .6c.oJte .6heet. . The eva.lu.ee will. Jtec.uve bo.th a. .time .6c.oJte .6heet a.nd a. quo.Li;ty .6c.oJte. In a.c1.cU..ti..on~ peltnoJuna.nc.e a.nd beha.v.i.o.Jt ob.6 eJLvo...tio n.6 w.Ui.. be Jtec.oJtded. The -.time .6c.o1Le .iA :the t:ptai. ei.a.p.6ed .time t:IJ c.omplete a.U noU!l u.nl:t6. Onc.e ~g ha..6 begu.n on :the job .6a.mp.l.e~ a.ny time t aken noJt qu.(!.,6:ti.on.6 OIL nuJl:thelt -i.n.6btu.c.:ti.on.6 mu..6.t be -i.nc.lu.ded -i.n :the t:IJta.l ela.p.6 ed time. The "qua.Li.:ty .6c.bJte" -i.-6 bMed on :the t:IJ:ta.l nu.mbeJL on po..i.n.t6 Jtec.uved on .6even quo.Li;ty c.hec.kpo..i.n.t6. Ea.c.h on :the nou/L c.omp.l.eted u.nl:t6 -i.-6 .6c.oJted .6 epa.tut.tely a.nd :they a.Jte :then · .totaled. AU.. Jtec.oJtc:Li..n.g -i.-6 done on .the .6c.oJte .6heet:. Below a.Jte :the. c.he.c.kpo-i.n:tA t:IJ be .6C.OJted~ gM.deli.nel.l noJt .6c.oJU.ng ~ a.nd .the method on .6 c.olt-i.ng. Al.6o -i.nci.uded -i.-6 a. c.hec.kpo-i.nt: cU.a.gJta.m t:IJ be u..6 ed M a. .6c.oM.ng a1..d (.6 ee page 121. 1. Ab-U:Uy .to· obta.-i.n 4 JteqtWr.ed .6heet6 nJtom pJr.ov-i.ded ma.t:wal •. .Sc.o!Ung:: .1 poW g-i.ven peJL u.nU -Ln a.U 4 a.Jte .o bta.-i.ned. ( only 3 a.Jte obta.-i.ned . .6C.OJr.e "0" u.ndeJL nou.Jr..th u.nU:. I Ma.ruu.m .6C.Oite nOJt 4 u.nl:t6 - 4 po-i.n:tA In 17 2. 3. 4. w.JUn.kle. nlte.e. .6Wt6ac.e.. GuideLine.: PlM.tic. .6Wt6ac.e. :tigh;t - e.val.ua:toJt unable. to g1ta..6 p pf.Mtic. b e:twe.e.n 6-ing eiL6 • No f.IJtr..ink£. M .6 e.e.n v .i6 u.a.lly • Sc.o!Un.g: No W'Un.klu - 2 po-i.n.:t6 Ma.XAinu.m .6c.oJte. 6oJt 4 un..i:t6 - 8 po..i.n:t6 Coltne/L.6 dlta.wn .in .tight. GLUdeU.ne.: . View vi.6u.a..U.y :tlvtough plM:Uc. t:o .6 e.e. :tha.:t no R.altg e. gap.6 e,W;t be;twe.e.n pla..6 :tic. and 6oam JtubbeJL. Sc.olting : No l.l.VUnk.lu - 2 po-i.n.:t6 . Ma.XAinwn .6c.olte. 6oJt 4 u.rU:t6 - 8 poin;l;6 PltopeJL ~nme.n;t o6 6oam JtubbeJL. GLUdeLi.ne.: View v.i6ua.liy t:o .6 e.e. .tha.;t 6oam la.p.6 oveJL top e.dge. o6 plywood on a.U 4 .6idU. Sc.o!Ung: 2Point.6 6oJt eac.h uni;t wLth pltopeJLly la.ppe.d e.dgu. (Maruwn 2 pain;(;{, peJL unli. I Maximum .6C.Oite. noll. 4 unLt6 - 8 poin:t6 5. P!topeJL ~nme.n;t on p?a..6:U.c.. Gu.ld.et.i.ne.: A.;t leru;t 3I 4 11 ov eJLla.p o 6 plywood on a.U .6ide..6. Sc.o!Ung: UnU p!WpeJLly oveJLla.pped wLth pla..6:U.c. 2 point.6 UnU -imp!W peJLly lapped - 0 pain;(;{, Maximum .6c.olte. 6oJt 4 un.i:t-6 - · 8 pain;(;{, 6. P!topeJL 6o.f..cU.ng o6 pf.tu:U.c.• . GuideLine.: 4 C.OJtne/L.6 .6:tapled 6-ilr..6;t wLth 4 .6idU 6olded oveJL c.oltne!L6. Sc.o!Un.g: Pla..6.tic. 6olded pll.OpeJLly - 2 pain;(;{, Pla..6:U.c. 6olded .imp1topeJLly - 0 pain;(;{, Ma.x,.Unwn .6c.oJte. 6oJt 4 un.i:t-6 - 8 pain;(;{, 7. S:ta.ple..6 p!topeJLl.y .6pa.c.e.d and o.U.gned. Guideline.: .sta.plu pa!La.Ue.l t:o edg e6 ( exc.e.p.t a.:t c.oJtneiL6 ) Staplu be;twe.e.n ~~~ and 111 6Jtom e.dg e. o 6 plywood Sta..plu no molt e. :t.ha.n 2" apvt.t (c.e.nte/l. t:.o c.e.nteJL) - no poin;i;6 .&ub.tJw.c.:te.d 6oJt .6ta.ple6 t:o 0 c.lo.6 e. Sc.o!Un.g: 0-2 eNr..Oit.6 - 2 poin;(;{, 3 olt moJte.· eJLJtoM - 0 po-i.n:U Ma.xhnwn .6.c.olte. fplt 4 un.i:t-6 - 8 pa.in:t6 TOTAL POSSIBLE QUALITY SCORE: 52 polnt6 . B. Tables - All tables and scales used in scoring the work sample and converting the raw scores into useful information such as percents, 18 standard scores, letter or number grades, phrases, statements, etc. must be included. Each table or scale should identify what is being measured, time, quality, etc. A percentile or level ca~egory and some type of interpretive rating is important to give meaning to the percentiles or levels. If tables are longer than one page, place them in the appendix and refer readers to their location. C. Forms - Copies of all forms used for responding to, observing, scor ing, and rating the work sample need this section. to· be included at the end of The four types of fonns most often used are: 1. The Task Observation Record identifies all behaviors and work qualities to be observed and assessed during client performance. It also includes the rating spaces and information on which to score and compute performance rate, errors, readministration outcomes, etc., from the Scoring Tables in part 11 811 of this section. 2. The Post-Sample Interview is given orally or in written form to the client at completion of the work sample and is designed to help obtain immediate feedback on client interest and reaction to the sample. 3. The response sheet is used by the client when a written reply or answer is required on a work sample. 4. The overlay, grading sheet(s) or keys are·used in scoring the response sheet. V. INSIGHTS The work sample developer should indicate any consistent client be haviors noted during the norming period. Insights may or may not have an .affect on the work sample outcome but could, in some way, be related to work sample performance and to future work performance. 19 The behaviors noted during norming should be listed so that the work sample administrator will have an idea of the positi-ve or negative ·behaviors to be observed. Rating 1evel s should -be estab 1 ished to help describe: eac·h behavior in terms of its relation to work sample· performance or outcome and to future training or job performance. After the, work sample has been administered and scored, an evaluator.may gain further insights in terms of the sample•s strengths -and weaknesses. It can then be determined what 11 bugs 11 the work sample might have, what it does and does not actually assess, or what problems to look for and how to correct them. The insight section will,allow you to evaluate your work sample in terms of what it can and cannot do and how to improve on its pres ent form. Finally, the insight section can be used as a depository for information you feel is -in some,way. necessary to the work sample but you don • t quite kno.w where to put it in the manual. For example, any professional judgments or personal feelings you may have about the relationship of your work sample or its outcomes to placement or placement precautions can be entered here. Exam pte: V. · · INSIGHTS The .f.tu.t column o6 .the CU.en.t Ob.6 eJtvation FoJun Jr.e6lec.t6 .the 6a.c.t :tlu.t:t ma.ny vaJU.a.blu Me .involved .in .the peJL6oJuna.nc.e o6 even a. .6-Unpl.e tOOJtk .6a.mpl.e. In oJr.deJL, .tke~te6o.li.e, t:o ma.ke mea.n.ing6ui. .in.teJtp1td.a.-tion4 o6 obl.>eJtved be.ka.v-i.o}[4 a.nd tOOJtk .6a.mple outcome& U .t6 ·a.b.6olutely e&.6en.-t.ia.l :t.ha:t .the eval uM:oJt make .6t:lr.ong eUoJttA .to va.Lida.:te fr..U .ten;ta.ti.ve .in :teJLp!Ld.a.-tioM .- l.t -i..6 .bnpoJt.ta.n.t .to c.hec.k evai.u.atoJt obl.>eJtvatioM· a.ncl .ten-to.Uve .in.teJtp1Ld.a.-tion6 a.gain.6.t cLi.en:t 6.eeU.ng.6 a.ncl .bt:teJtp!Le-ta.:Uo n.6 • The evaiuM:oJt IAlU1.. «l'ln.t .to have .in mhtd a. .6eJUU o6 gen:tee bu:t ciUtec.t que.&.tion-6 be6oJte fUm .6 u.c.k: a..6 : ?0 Example eonti.nued.: 1. How cUd you Lik.e :t:l1.-U .tcL6k genWLU.y? Why cUd you. Lik.e (M. cU6Uke) :tfU.6 :t:Luk? Would you. be in;teJtu.ted. in eaJz.ning a Uving doing WOILk Uke .:thi6? When (u.ndeJL wha..t ei!Lewn6.ta.neu) would. you. do .tk.i...6? 2. Wha..t ~.thing about .the :ttu,k cUd you. Uke? Why? . . Wha:t .~ :tlWtg about .the .tcuk cUd you cU6Uke? Why? . . . 3. How do, you .think you cUd (peJL6oJtma.nee) on. :t:IU.6 woiLk .t.a,mple eomp(vz.ed. t1J o.thru? WU:h whom aiLe you. eom JXVUn.g yoUIL.6~6? How do you 6eel you. eompaJLe when. you. eompaJi.e yotJIL6 el6 wLth o.theJL c.U.en;t6? How do you 6eel yoU. eompa!Le wLth peopte who dO job.t. Lik.e :t:IU.6 6oiL a. Uving? Why OIL why n.o.t? 4. V.id you l.eaJz.n. an.y.thing about yotJIL6d-6 when you :t:M.ed. :thi..6 WOILk .t.ample? WfuLt? Will :tha.t me.a.n. an.y:thin.g t1J you oiL t1J an. empioyeJL when you .t.eek a job? Wha:t? In. eon.c.l.u6ion, .the .ob.t.eJtva.:tional. a.nd in..teJtpteta.:tional. pa!l.U o6 :thAA manual aJLe n.o.t ..in.tende.d t1J p1LOv.ide .the eva!ua.t:.oiL w.Uh. .t.ampl.e an6Welt.6 and naive in;t.Vz.p1Le:ta.:ti.on6 o6 ob.t. eJtva :Uon6. Becau6e bi.teJLP'f.et.a.Uon. o6 .t.eoiLu and beha.v.io!Lal. ob.t.eJtva:Uon. mU6.t depend on. .the .t.k.Ui. o6 .the evalua.hJIL, .thue .t.wtion6 .t.hould be eon6.:W.eJted a.6 grUd.eU.n.u and .t.oWtee-6 o6 .id ea.6 and no.t a.6 .6 peeiM.c.a.:tion6 and .t..ta.n.daJui.6 • I.t M. hoped .tha..t :thu e .6 e.c.ti.o n6 have given .the eva.f.u.a.t:DIL an. add.Lti.o nat txJol arid a me:thod :t1J be U6 ed in WeJtpteta.:tion ILa.theJL .than pa:.t an(!We/l..6 w ob.t. eJtva:Uon6. The 6oWt oiL moiLe time .t.eoiLU 6oiL :the woiLk .t.ampl.e .t.hould be eom]XVLed. wLth .the in.du.6.t1Ua.i. no1Lm6 on. .the le6.t .t.ide o6 .the T-ime PM6ile on. .the CU.en;t Re.c.oiLd Shee.t (f.{gUILe 2). Thue no!Lm.6 Welte developed U6in.g a pted.eteJtmined. :ti.me-mo:Uon .6y.6.tem on anal.y.t.M.. Ba.6ed on many ye.a.M o6 ILUeaJz.eh, in dU6.tJU..ai. engineelt.6 have de.teJ!.mi.n.ed. :tha.t .the aveJta.ge woiLkeJL ea.n peJL6oiLm eeJt..:ta.in mo.tion.-6 in eell.tal.n. amoun.t:.6 o6 :time. The mo.tion6 ILequilted :f:lJ peJL6oiLm ·one eyele o6 a ILou;tine job aiLe deteJtmined and .the :time :f:lJ eompie.te on.e unit. M. c.aleu la.ted (.6 ee Appendix A) • The, :time .t..ta.nda!Ld 6oiL .the WOILk .t.ampl.i M. ba.t.ed.. on .the numbeJL o6 .t.e.c.ond6 ILequilted. t1J a.6.6emble one. U-boU. UndeJL n.o!Lmal eoncLUion6, .a tluLi.ned moUva..ted empl.oyee wou£.d be a.ble w a.t..t.einb.t.e .one box o6 U-bo.e.t6 in 21 mbw.tu, 15 .6 e.c.o n.d6 (27 ' 15") • A.6 .6 een. on. Ei..gWte 2, :thM. -iA equal :f:lJ 100%. The 100% 6-igull.e dou n.o:t mean .tha..t .the woiLkeJL mu.t..t peJL6oiLm a.6 6a.t..t a.6 p0.6.6ible t1J aehieve .the goal o6 50 tU.t.embled. U-bo.e.t6 in. 2J minuteJ> 1"5 .t.econd-6. Ro..theJL, .the 100% mea.n6 .tha.t .the woiLkeJt .U ·peJt6olllning a.t an e6ft.ici.en;t paee -:- a pa.ee he will. be able .t:c ~ .tlvr.Qughou.t .the . woJifUn.g day. H-ighly mo.ti.va.ted OIL .t.killed WOILkeJt-6 61Lequen.tly PeltnOILm a.t mpiLe .than 100%; new OIL le.6.6eJL .t.fUUed WOILkeiL6 21 Exampte c.on.U.nued: below 700%. In ihoJLt, :the 700% .t>:tandalc.d .i6 a.n a.veJta.ge. Two 6a.c;WJrA mU6.t be c.o Yi6-i.dell. ed in -i.n.teJr.p1tei:o.:tion o6 .the. Ffu.t, .i.ru:fu6.tJLy will U6uaU.y c.on6-i.deJL a. 70% pe~r.f,oJuna.nc.e M :the. rn.UU.mal a.c.c.e.p.ta.bte. level.. [,oiL employment. A cLient whO c.a.n M.6emble one box of, U-bo.l.:U .in '1.7' 38" .i6 pell.f,Oilmhtg a..t :the 70% level.. and .i6 Uk.el.y .to have .the. a.b.{L(;ty .w· pell.f,ollm ILoutine benc.h .887 M.t>embly job.t>. If, ILef,ell.lla.l to M.6embly job.6 .i6 c.oi'Ul.idell.ed M a. 1Le.6uf..t of, .:thi.6 WOILk. .t>a.mpte, .the eva.iua.toiL .t>hould. .6.ta.te :tha..t a. cl..ien.t pe~r. f,oitined on a.n i.ndUl!:t/UaU.y noJu1Jed wollk. .t>a.mpf.e and .the pe~r.c.en:ta.ge of, i.ndU6:tldai. nollm .tha..t he ILea.c.hed. The. .6ec.ond ·f,a.c;toiL .iA .the p1t0f,-i.£.e whlc.h .&u:U.c.o..t;eJ.J c.om.ta.n.t, .i.ncllea.6-i.ng, oiL de.CJc.ett6ing peitf,oJLmanc.e. The mo.t>.t .impoll.ta.n.t i.w.Uc.a.:tion Of, a.b.{L(;ty a,nd -i.n.tell.e.6.t [,oiL .the .type of, wollk. :th.i6 cooiLk .t>a.mpl.e ILepltu en:t.6 .i6 a. J.J.tea.cUly htc.Jtea..&.ing pell.f,ollma.nc.e. p!Lof,.U.e. ThU6, a, p1tof,ile .t>how.ing a. .t>.tea.dy .incJLeLU e. on f,oUil. ~ 6Mm 40% (34' 00") .to 65% ('1.8' 41"). A decllea..h.ing p!Lof,.U.e U6uaU.y ·.incUc.a..te.6 a. l.a.c.k. of, -i.n.teJLeJ.J.t, boJtedom, oiL f,a.:tigue.. . . . .time ptoM.l.e. 11, a. c.Uent :£6 -<.n.t"eltu.ted in M.t>embly job.!> and .t>howtt a. .t>.tea.dy inc.JteLt6 e .in pe~r.f,ollma.nc.e ove~r. .the f,fu.t f,oUil. .tJr..1.a.e6, .the iva£.ua..t.o1L .t>houl.d c.oM.ideJL .t>eveJUJ.i.. .6ub.6equen.t a.cJm..ULi.6 :tJc.o..U,on6 of, :the wolik. J.Ja.mpte, p!lov-U:Ung a.dt:LU:iona.t. .i.nf,oJr.ITia..ti.on on :the f,oUowing: 1. An eo:tima.te of, .the c.Uent' .6 a.bil.Uy .to peJLf,OILm :the c..ompetU:.ive level.. 'l.. An undell;6:ta.ncLi.ng of, :the -ta.6fu a:t c.Uent' .6 a.b.{L(;ty to .imp1tove bMed on ILepe;ti;Uon. 3. The h:tlt'?fLS.th of, a. cLient' h .t>:ta.te.d .in.teJLe6t:. .in a.-6.6 embly woJtk. may be. M.6U.6'ed by g.ivbtg a. numbeJL of, a.dcU;tional. :t:Jvi.ctt..6 .to .t>ee .in :the ptof,-i.:le begw to level ou.t. Con .t>.ta.n.t incJr.eLL& e.6 . .in peiz.f,oJuna.nc.e ma.tj .UUU.C.a..te a. Utung f,oiL :th.ih·· .type ·on wcillk.; dec.Jtett6e6 .in p!Lodu.d.ion may mean a cU6.in.teJr.e6.t a.f,.teJL :the novelilj o!J :the .tahk. hfL6 WOILn . of,f,. . 16 the c...U.en:t .i6 .to be ILec.ommended f,olt. emptoymen.t, :tJta.i.ning,. oh..- o.the!i .6 M.v.ic.e.-6 M a. Jte.6uU of, .the wollk. .t>amp(.e. ~, .the. e.va:fua.:toJc. ·may want .to U1l e :the. In.te1Lp1tda.:ti.on Inf,oJUTICLti.on ("F.igu.Jte. 3) .tp :t!wrma.Jt.ize. :the. 1Lea..6on6 · 0o1t .t>u.c..h a. dec..iA.ion. VI. DEVELOPMENTAL DATA A. Description of AnalYsis -·The work sample developer should indicate the need which the work sample was designed to fulfill. The analysis which led to the selection of the specific tasks should be clarified 22 in this section and the complete analysis should be included in the APPENDIX. It is important to include developmental information so that others using the work sample manual may adopt and modify it to meet their own specific needs. This information is also helpful to others in the selection of work samples for use in their facility • . Example: The RAVIO ANNOUNCING WORK SAMPLE «1M devei.oped ant:.eJL a Jtev.iw on emptoymen;t outlook.6; both loc.a-t. and na.:tionai.. buUca.:ted a 1Lea.6ona,bi.e job ma:Jtk.d nolL peMon6 .in t:.he bll.oadca6t:. n.i.eld. Ant:.eJr. a job anal..y.6.i6 .6cheduf..e (.6ee APPENVIX A) wa6 c.omptde.d, U un6 appa!te.n:t tha.:t t:.he ;ta.ofu, htvoi.ve.d .in bMadca6t:. woJtk. c.ould be. peJL fJoiLmed. by a i.allge numbeJt o!J oWL c..Uen.t6. CoUIL6e6 ILel.at:i.ve. t1J ILad.i.o announc<.ng Me avail.a.bi.e a.:t oWL i.oc.a.f_ voca..U.onal t:.ec.hni.c..al. .6c.hooi. and U «n& tha.:t a RAVIO ANNOUNCING WORK SAMPLE wouf..d be a U/.) en uf.. expl.o!Lat:.olly e.x.pell..i.e.nc.e nolL c.Uen.t6 who aiLe. c.oru,i..deJL.ing .tafUng .6uc.h c.oU/l..6e woJtk. neU Note: See Appendix A, page 31 23 B. Norming Method - Identify and describe the norming technique or procedure used. ·Include industrial norms, standardi-zed statistical methods, percentile groupings, any of the Methods-Time-Measurement processes, etc. If a norm group is used, a description of the norm group should include: the type of group normed such as deaf, blind, orthopedic, staff, students, industrial workers, minority group, sex, and age;· where the norming took· place; size of norm group; and any unusual group characteristfcs which may have a bearing on norm Norm group information provides a basis for com ing outcome. par·ison of. scores between clients who take the work sample and the group on which the ·work. s-ample was normed (see Example). If the information takes more than one page, it should be appended and reference given as to its new location. Example: B. No~ Me;thod - Mlu:teJL S.ta.rzdtvu:l Va..ta.. B~e :the UXJJtk .Mm taU devef..ope.d U6.ing MM:teJL S.ta.nd.aJtd. Va..ta. :tec.hn.iqu.e, no noJtm gJtou.p pelt -6 e tU:t.6 .<.nvo.t.ved. e: OIL B. NoJtm.ing Me:thod - The .te6.t tU:t.6 o.clrn.i.n.i-6:te~r.ed hJ ea.c.h cU.en:t :tWO :tO de.teJLm.in.e ILeU.a.bili.:ty. U6.ing :the .tbne-peJL u.n.i:t-hl-a.-6.& emb.te-.&c.oJte, .the ILeU.a.bil.-U:y on :the UXJJtk -6ample tU:t.6 d e.teJun.ine.d txJ be • 86. ThUll , :the UXJJtk .&te a.ppe.alt-6 txJ be ILeLi.a.b.t.e and c.on6L6:tent. The numbeJL on e!LILO/f.-6 peJL Jta.Ung c.a.:tegoiLy (Above AveM..ge/Compe:tU:i.ve Level.., Avetr.a.ge/ WoiLfMhop Level., oJt Bei.ow AveJLa.ge/Bei.ow (JJoJtk-6hop Level.) tU:t.6 no:t devei.ope.d nJtom :the noJtm gJtou.p. 1ndu.-6:tJU.ai. -6.t.a.nd.aJui6 Welle u.-6ed and :they Me M w:te.d on :the Rec.o-'l.r.Ung Sheet: :wnu . Above AveJLa.ge/Com_pe;tU:A.ve Level. Av eJta.g e/ WoJtfM hop Lev et Bei.ow Avetr.a.ge/Bei.ow Wo1Lk-6hop Level. 0 1- 2 3 oiL moJte eJIJLO/fA e!LILO/f.-6 e/LILO/f.-6 The noJtm-6 u.t.a.bWhe.d Me a.-6 noUoW-6: RATl 00 ERRORS Above AveJLa.ge/Compe:tL-Uve Level.. Av eJLag e/ WoJtfM hop Lev ei. Bei.ow AveJLa.ge/Bei.ow WoJtk-6hop Level. 24 0 1- 2 3-Up TIME 1:00 - 2:30* 2:31 - 4:30* 4:31 - Up* Exampte; c.on.t.bu..Led: Si.n.c.e :the6e notunO WelLe e6.ta.bl.£6hed on oni.q 22 c.Li.en:t6 :r p!Le c.a.uti.o n6 mu..6t: be exeJtw ed bq :the eva.i..u.o..t;oJr... It: ,U, YW t; oni.q a .6ma.U. pop1i.a..ti.on, U .<-& ai...6o a. c.U.ent: and not: a. noJt.rnal aJr.. Mndom JXl p1i.a..ti.o n. TheJtenoJr..e, Lt .<-& .6ugg u..ted t:ha.t: :the. evaf.ua:toJr.. c.on.6-<.deiL tiU.6 and e6.ta.bllih h-i& own no1Lm.6 alL add .tD :the6e noJun.6 -in oJtdeiL :to ha.ve a livtgeiL a.nd moJr..e pe!Lti.nent: popu£.a.ti..on. The noJr..m gMup U..6ed :to devei.op no1Lm.6 nolL tiU.6 t.OOJr..k. .&le :the inc.ombtg c.Li.ent: po pui.a.:Uo n at: :the Saginaw Vo..U.ey Re.ha.bil1..ta.:ti.on Cent:eJt, "Saghza.w, Mlc.fUgan. · The noJr..m gMup t.U:t.6 U.6ed. nolL .6evell.ai. Jr..ea.6on6. One., U wa.6 Jr..ei..a.Uvel.y ea..61J :to ob:ta1.n .6 c.oJr..e6 nMm :th.i6 po pu.£.a.:ti..o n; :t1AxJ , :the. po puf.o.;ti.o n P'UJV..i.de6 a wi.d.e Jr..£tnge ;[n ..tell.m.6 On age, OC.C.Upa;ti.ona£. expe .!Uenc.e and educ.a.:tWnai. ba.c.kgJr..Ound; and .tlvr.ee., :the. popuf.o.;ti.on .{A :the. 0 nl.!:J }XJ p1i.a..ti.o n ac.:l:uiLf..ltj p!LO duci.ng .the h lamp in oUIL c.onmu.n.U:y. t.U:t.6 n-U TheiLe. Welte. 22 cLi..e.n:t.6 t:ut:ed £t.6 a noJr..m gMup; :thue. cU.eMA have. ei:theJt a mental, phq.&-i..c.ai. oJr.. emo:tional d1...6£tbi.U.:tlj a.nd Welte. ILe.nCWLed. .tD DUlL .a.ge.nc.q bq :the. Sa.ghlaw Voca.:tiona£. Relut b..iLU:a.:tio n S eiLV.i..c.e6 0 n .i.e. e nOJr.. e.va.lua..:tio n. The ag e Jr..a.ng e. «kt6 nJr..om 16 :to 49 !:Jeafl..6 old. · The educ.ttti.onal. ba.c.kgMund Jr..ltnge. r.<n6 6Jr..om a t:e.nt:h glla.de. .tD c.o.U.ege-ptU-6 educ.a.:tion, B.S. de. gJr..ee, · pl.u6 ttdcUt.i..onai. gJr..£tduat:e el.a.6.6e6. The oc.c.upa;ti..ona.i.. c.a.t:egoJUe6 nOlL mo.&t; Jr..ei:f:ent; job.& bcl..ucJ.ed :the no.U.Ow-ing: n 2 Mec.ha.n.i.c.& r Te.a.c.heiL 3 M.& embly u.ne WoJr..k.eiL.6 1 s e.c.Jr..eti:Vt!:f 1 Clell.k. TqpUt: 9 &tu.de.n:t.6 2 CalL. Wa6 h Att.enda..n:t6 1 BU.6. Boy 1 Sale6 CleJtk. 1 NeveiL Empf.oqed at: letU;t; .6ix. mon:th-6 V.i6abili:Ue6 U..6ed tD ju..6.ti6y Jr..e nOJr.. c.Li.en:t6 U..6 ed in noJLmbtg : AU. c.Li.ent6 Welte Saginaw Jr..U.ident6 nOlL at: :the .t.ime on. t:e6:ting. n lWl£tl.6 Welte £t.6 nOlloW.6 3 Emo ti.o nal 11 Men.ta.l Re;tMc:la:Uo n 2 Me.n:ta.t IUne6:6 · 6 Phq.&i..c.a.l - -i.nc.lud-i.ng: (See AppencUx c I Note: See Appendix C, page 34 25 1 P£tJr..£tpte.g~ 3 Ba.c.k. InjuJr.y 7 Heald. fa.U.U!Le 1 L0.6.6 on NoJunal. U.6e On LoWelL Umb.6 C. Reliability- List and describe the reliability studies which have been initiated. Give reference to type and size of sample groups. Indicate the results of such studies and the results. int~rpret the meanings of If the results necessitate more than one page, appen dix them and refer to their new location. Example: c. VII. - ru.t-Jr.etu.t Jr.eU.a.bili.:ty ·L.ttU, .iruUc.a..ted a.t • 863 one noJtm gJr.oup. 1.t appea!L6 .tha.t :the IAXJJr.k .6ampl.e 1.6 Jr.eU.a.bl.e (.6 ee AppencUx. E). ReUa.b~ CONSTRUCTION A. Diagrams and/or Photographs - Three-dimensional drawings and/or photographs, black and white preferred, or color, as needed, showing specifications and measurements of the work sample equipment should ·- be included to emphasize work sample size, color, if necessary for administration, and equipment location at the work station. Drawings indicating work sample measurements should also be drafted to aid as construction diagrams for the work sample. Scaled cutaway views of the top and sides of the work sample, and its major parts and equip ment would aid in construction, repair and periodic maintenance. B. Materials List - A construction materials list should be compiled to help locate and purchase the correct type and amount of construction parts and materials. Information including part names, quantities, purchase order numbers; shipping weights, sizes. and descriptions such as color, grade, etc., purchase source and address, and total quantity price are necessary. If equipment and parts are ordered from a catalog or require shipping, it would be advisable, in terms .of scheduling reorder time, to approximate how 1ong it took to receive the order once it was placed. 26 Exampte VII. CONSTRUCTION A. V-i.a.gJLam FiguJLe 1 - I nU;.,ia,f_ WOJz.k. Sam pte Layout (page 6 ) F,[guJLe 2 - WoJtk. Sa.mpte Layout P!U.oJt t:1J Taping (page 75) B. Ma;te!L-i.at6 lli.t - The ma:te!Ual.&. JteqtviJLe.d ANNOUNCING WORK SAMPLE Me a..6 6oU.OW6 : w eompte.te THE RAVIO 1. One (7) Sony Model. TC-110 Ca..6.6efte Re.eoJtdeJL w.i:th miclto phone. $109.95 · 2. One ( 1) C-30 Audio-Ca..6.6efte blank :tape ( 75 minute& pe!L .6ide). $1.00 3. One ( 1) JtoU "Seo.teh" t:JI.a..n.6pt:Vten.t :tape, 1%" ·x 150" (20.83 yaJLd-6). $.61 .. 4. One (7) :tablet o6 Pe.nwoJL:thy Legal Pad- M1654, 50 .6heet6, 8% 11 X 11'r.. $. 36 · 5. Fi6.teen (75) .to .:twen.ty (20) .6e.gmmt6 on .6:ta.ndaJtd new6 .tete .type (U. P.I. oJt A. P.). Eaeh .6e.gment .6houhl be a.t lea.6.t !Jive (5) line& and no.t moJte .than 6i6.teen ( 75) -in leng.th. To:ta.l .6 ho utd be a.t l e.tU.t one hu.ncllte.d ( 10 0) line& • Ea.c.h .6 e.gmen.t .6houhl be pllu.tie eoa.te.d t:JJ pteven.t WeaJL and .teaJL. MU6.t -i.n ci.ude a;t letL6.t nin.teen (75) line6 on wea.:thell new-6 and a.t le.tU.t .:twen.ty (20) line& on .6poJL.t6 new6. In adcU.ti.on, .:twen.ty !Jive (25) line& o!J .6:ta..te-Jtegion.ai. new6 and !JoJt.ty (401 Une6 on in.telr..YIO..tioria.l-na.:tion.ai. ne.w6 mu6.t be ..i.ncluded -in :the wt:d. Teie:type .6houhl be ehanged pe!LiocUctLUy .to updtLte new6 Uem6 U6ed. 6. (2) eommelte-i.a..t .&c.Jtip:U on nJtOm .&ix;bJ-nive (65) .to ~h:ty6ive (85) tOOW -in leng.th eaeh. Etieh .&hordd ..i.nclude a bu.-6-i.n.e.&.& name and U:.6 loc.a.:ti...on, a..6 well a..6 p1r.0moti..ona.l ma:te JUD.i., .to .6..imui.a..te an adveltfuemen.t a.& !Jound on .the Jtadio. Can be 6ic:ti.onal oJt Jteai but mU6.t be .typed. Tt00 7. TtOO (2) ad Ub .6.ta.tion I.V. 1 .6 (W'tU.ten noJtm). Shordd eont.a.in .&:ta.ti..on C£LU. le:tteM, .time o!J day and 6Jte.queney a.t which .&:ta.:ti.on ope!La.te6. . The !JoJtma..t .&houtd be -in6oJcJna.l, .&hnpty gi.v.i.ng a de.&CJLip.tive .&:ta..temen:t o!J .the .&:ta..tion (app1Wx.-inn.tety 25 t00Jtd6 .to.tal). 8. Two ( 2) numb elL 2 lead pen.c.ili (.6haJtpene.d). $. 10 9. One (7) We.&.tc.iox. Model. 20291 etec.:t!Uc. alaJun cloek.. 10. One (7) RAVIO ANNOUNCING WORK SAMPLE SCORING FORM. 27 $2.99 Example c.orvti.nu.ed: 11. · One ( 1) RAVIO ANNOUNC100 WORK SAMPLE Manual. The ell:ti..ma..ted c.o.6t on .:thL6 t001Lk. .6ampte .i6 a.pp1r.oUma.:tei.y $115. 00; howevell, ma.;teJli..aL6 nny ailtea.dy be a.vail.a.ble a.t a. na.cALU.y wfU.c.h c.oui.d JLeduc.e the· c.o.6t. C. Assembly Instructions - Special assembly instructions, tool settings or detailed measurements may be necessary for proper work sample construction. The order in which the work sample parts are put to gether may also require description. Such information should be detailed and well described if the construction is to be accurate. Exampte: c. A.6.6embl.y Tn.6tlr.uc.il.on.6 - The 314'' neJr.JrJd.u Welle. c.ut with a. plpe c.utt.ell b/Lom !UgU 318" w.i.de cUameteJL c.oppell .tu.b.i.ng. They Welle then !Learned on both e.nd.6 a.nd .the. ord.6i.d.u Welle. nil.ed :to JLemove .6haJLp edgu and bUM6. · .The l.a.yout 1.00..6 made on one p.ie.c.e on 1I 8" a.1Lt noa.m JtubbeJr. 24" x 48" (F~UJLe 4 I. The pf.a.c.ement on the boxu &4tt6 out lined and thue ou:tU.nu a..6 well a.6. the namell on the. boxu Welle .6P'Lfl.yed w.i.th bl.ue ptU.nt ovell .6tenc..it6. The. noa.m L.a.y out mat W:t6 nMtened :to the ®!Lk. .ttible wUh. Jtubbell c.eme.n:t. The 6o.U0wing .6:toJLagelp!Lue.n:t.a.tion boxu Welle c.on.6.:tJw.c.;ted: FoWL W'l.a..6.6embl.ed u.,.boU boxu (F.i.gWLe 5) Ei.ve fXVL:(l>.. p1Lf!Ae.MLLti.on· boxu (FigWLe 6) 3. FoWL M.6embl.ed U-boU boxu (F,{gWLe 7) 1. z.. AU .6:toJLa.gelp1LUe.nta:tion boxu Welle C.On.6tltueted on 114 .i.nc.h, th!Lee pty in:te!U..oJL ptytrood. The ®od ~ c.rd a.nd then .6a.nded un.:tU. .6mooth; all. boxe6 Welle then l%.6.6 embled w.i.th wiU.te gl.ue a.nd :ta.c.k.-6. · The U-boU Jta.c.k-6 (FigWLe. 5 C) Welle made by .6 pUW.ng a.. p.ine 2 x 4 a.nd then planing U :to the a.pp!Lop!Via;te c:Lime.Mion-6 • . The a.-6.6 embl.ed boxu Welle nfut c.ovelled wUh. wood .6e.a.i..ell, !.landed a.nd :0hul.lly ~h pain:ted wU:h .tJ1Jo c.oa.:IA on -Ught bl.ue .i.nte!Uo!L enamel.. The. j.i.g (FigtpLe 8) «tU made on ha!Ldwood (B) a.nd nibell boaJr.d (A a.nd C) a.nd nMtened :togethell Ul.l.i.ng white. gl.ue. A 1I 8" p.ie.c.e on noam JLubbell LQU c.emented on the bot;tom on t:he. j.i.g. (Start a new page for the BIBLIOGRAPHY Section) 28 VIII. BIBLIOGRAPHY · Information used in your manual which should be cited for reasons of credit or interest is to be listed in a separate BIBLIOGRAPHY · Section utilizing the Publication Manual of the American Psycho logical Association, Second Edition. Example: V111. Bibtiog~phy Lonqu-U.t, L. & Varo-i..6, R• . Adjut:.:tment To Wo1tk: A P.6yc..holog.ic.a.l V-i.ew o6 Mlin '.6 PJtoblem& In a. Wo!tk OJr.len:teti Soc.litjj. New· Yo1tk: Appteton-Ce¥1iiiily CIL06U, 1969. s. WoJtk a.nd Huma.n Beh.a.v.ioJt. AtheJLtcn Plte.M, 1968. Nen6, w. Ro.6en.tha..i., N. ~e.n. 12-33. New YoJtk: The. Oc..c..u.ptti.onal Ouftook Handbook In Outlook Qu.a.Jt.t~, 1972, 16, Oc..c..u.~nat Thorna..6, S. W. n1alge.6.te.d FollrM..t a.nd Con.te.n.t on a. WoJtk Sample. Ma. • Menomonie., W-i.6c..on.6ht: Mite;aa:e:6 Ve.vdOpmen:t CenteJL, 1974. on The. V-i.c.:tuma.Jty 06 Oc..c..u.pU;.i.onal WaMiiJigton, GoveJtnmen:t PJUn.t:,ing 066-i.c..e., 1965. U.s·. Ve.pvr..:tmen:t Labolt. Tlii.e6, TfWul EcUti.on, VaLL 1 a.nd 11. V. C.: U.S. Ve.pcvr;tnien:t on La.bolc.. Oc..c..u.~nal Ou:ti.ook Handbook, 1972-73 EcUti.on. CJJa.t,liln9iOn, V.C.: GoveJLnme:n:t PJUn.t:,ing onn-i.c..e., 7972. (Start a new page for the APPENDIX Section) 29 APPENDIX The length and type of information to be append~d is described at the appropriate points throughout the manual. When using the APPENDIX Section, cite the title, APPENDIX, and the page number in your TABLE OF CONTENTS and on the first page of appended..information at the back of the manual, and enter all necessary information in this section in the order it is cited in the manual. If the APPENDIX contains more than one entry (e.g., job analysis sheets, scoring tables, reliability infor mation, etc.), each entry should be listed· by letter and title in the TABLE OF CONTENTS. Example: APPENVIX • A. . . . . . . . . . . . . . .. . . • . B. Job Ano.i.y.biA Re.ru:Ung Level. Ve.teJtmi.na.:tion Study C. WoJLk Sample NoJun Ruu.U;6 30 • • • • • • • 31 Exam pte. Appendix A. U.S. Department of Labor Manpower Administration Estab. &Sched. No. OMB 44-R0722 000-15-1-1 JOB ANALYSIS SCHEDULE 1. Estab. Job Title THE RADIO ANNOUNCING WORK SAMPLE ---~~~~~~~~~~~~~~----------------------- 2. Ind. Assign. ~---~Ra~d~i~o_a~n~d~·~T~.V~·~br~o~a~d~·----------------------------------------3. S.I.C. Code(s) and Title(s) 4832 Radio Broadcasting 4. JOB SUMMARY: 0 .,.... QJ "'C 0 u ~ ,., s.. ex: "'C 0 ::3 c..-c :::scu 5. Coordinates over radio. microphone, plays tapes WORK PERFORMED RATINGS: Worker Functions P. People D Data 0~ S..IO ~ information for broadcasting Reads script material into introduces guests and programs, and records. ...... T . Things QJ ct:CX: 4 1 1 ::3~ 7 Work Field Information_ G-iving Code 282 M.P.S.M.S. Radio Services Code 862 6. WORKER TRAITS RATINGS: GED 1 2 3 4 (5) 6 SVP 1 2 3 4 (5) 6 7 8 9 Aptitudes G!V!N1S!P!Q1K4F4M4E~C5 Temperaments .,_. QJ en QJ Inte-rests -la (1b) 2a 2b 3a· 3b 4a 4b Phys. Demands (S) L M H ....... c ~ ...... ...... 1-- . 0 c . "0 s::: ..... D F I (J) M (P) R s T· (V) (Sa) 5b v 2 3 4 (5) 6 Environ. Cond. (I) 0 B 2 3 4 5 6 7 MA 7-36 31 7. 8. General Education a. Eleme~tary b. College High School None Courses Courses· Vocational Preparation Courses a. College b. Vocational Education c. ApprenticeshiP---'-.N;.;.;o:;.;.n.;.;::e;.._--'--------------------------------- d. In-Plant Training __;N:..:.:o:..:.n.;.;::e;.._______________________----__.;....._ None e. On-The-Job Training 1 year Courses -------------------- ·1 month to 6 months depending on previous experience. f. 9. Performance on Other Jobs None _...;~~-------------------------- Experience _ __,;_N.;.;: o. ;.;n.; ; .e_______________________________ 10. Orientation 1 month -~~~~---------------------------------- 11. Licenses, etc. Thi:rd class F.C.C. Radiotelephone Operator . . 12. Relation to Other Jobs and Workers This is an Promotion: From. entry job Transfers: to NEWS DIRECTOR, MUSIC DIRECTOR From ____:.N.:.:o:. :.:n:.: e__________ to _________________ --~N..;.;:o;.;.;n;.;;e .. Supervision Rece··ived: Supervision Given: STATION MANAGER None 13. Machines, Tools, Equipment, and Work Aids Equipment: Transmitter Controls ~ meters and gauges which indicate the functioning level of transmitter sending sfgnal. Broadcast Control Studio -·console consisting-of dials, microphone, tape players switches, and wires connecting all necessary broadcast components; tape recorders; tapes; records; turntable; program log (schedule); scripts; teletype machines. 14. Materials and Products: None 32 15. Description of Tasks: 1. Reads script into microphone: Reads advertisements, news teletype, public service announcements, and other items of information from script book into microphone for broadcast {25%). 2. Plays records and tapes: Follows Program Log to play records and prerecorded commercials, programs and interviews for airing over radio. Selects proper materials from files and cabinets to play by turntable or tape player (25%). 3. Organizes news programs: Tears updated Teletype from news copy machines and selects newsworthy stories to produce five minute newscasts. Chooses international, national, state and local news according to station format. Proofreads and marks teletype to insure correct pronunciation and timing during broad cast (20%). 4. Tapes programs for later broadcasts: Records programs from network telecasts. to play over station at scheduled time. Tape records interviews with local personalities, and commer cials for future broadcasts (15%). 5. Introduces programs and guests: Does ad lib introductions for tapes and records to be played. Identifies radio station by call letters and frequency numbers periodically to meet F.C.C. requirements. Introduces and interviews guests (10%). 6. Monitors transmitter controls: ·Checks gauges and meters on control panel.~o insure proper functioning of transmitter and other electronic components (5%). 16. Definition of Terms Program Log - Listing of each tape, re corded or live segment according to schedule. Name of segment corresponds to exact times during.broadcasts. Teletype - Continues information fed from the wire service(s) to a machine located at the station. Contains weather and sports as well as news stories. 17. General Comments None 18. Analyst Kevin M. Boland Date 11/14/74 Editor Joe Piccari Date 11/29/74 Reviewed B y - - - - - - - Title, Org. _ _ _ __ National Office Reviewer --~------------------------------~---- 33 Appew.U:x. C WORK SAMPLE NORM RESULTS Educa..tlon: Ex.. NumbeJL on yeo.JrA V.i6abili;t:.y: OCCUPATION 8th gJUl.de 8 c.oUege 12 E Emoti.onal. p Phy~.ic.at MR Menta.t ·Re:tLvula..tion 1 TRIALS 11 RATING SUBJECT AGE EVUC. V1SABILITY 1 33 12 E Mec.ha.nic. 1:52 1:51 M 2 28 12 p Mec.haJU.c! 1:57 1:51 M 3 26 10 p A.6.6em. Une 2:01 1:56 M 4 41 12 P. A.6.6fon. Line 2:11 2:38 M 5 35 13 p s ec.Jte;bvr.y ·2:29 2:38 A 6 29 12 p M.6em. Une 2:40 2:46 A .1 25 12 E Cl.eJr.k 2:58 2:49 A 8 18' 11 (SEd) MR ·student 3:10 3:00 A 9 17 11 (SEd) MR S.tu.de.n:t 3:16 . 3:20 A 10 18 72 (SEd) MR St:ude.n:t 3:32 . 3: J s A 11 17 11 (SEd) MR S.tu.dent 3:47 3:38 A 72 16 10 (SEd) MR S:tu.de.n:t 3:52 . 3:42 .A :73· 35 12+ MR Teac.he~t 4:09 3:45 A 14 17 H MR S.tu.den:t 4:15 . 4:20 A 15 21 10 MR Call. Wat,h 4:22 4:05 . A. 16 16 10 .(SEd) MR stud~ 4:55. 4:28 A l7 49 12 p Saleh Cl.eJr.k 5:42 6:08. B .n: 18 72 (SEd).· MR -5:22 5:47 B 19 17 11 (SfdJ · MR · st;ude.n:t· . 6:20 5!58 B : .20 19 11 MR Bu,6 Boy . 6:22 7:02 . B 46 . 12 .MR . ·Nevelt Empt. 7:09 . 8:02 B .·Call Wahh 8:58 :8:36 B Ty~:t . S:tude.n:t .. ·· ·zr 22 20 12 . .E 34 . REFERENCES American Psychological Association. Washington, D.C.: Author, 1974. Publication Manual (Second Ed.) Thomas, S. W. Suggested Format and Content of a Work Sample Manual, Materials Development Center, Menomonie, Wisconsin, 1974. Pages 1, 3, 5, 6, 7, 8, 10, 14, 20, 24, 26, 28, 29 Botterbusch, K. Stout U-Bolt Assembly Work Sample, Materials Develop ment Center, Menomonie, Wisconsin, 1974. Pages 1, 2 Bussard, P. E. Mail Sorting By Zip Code, Wood County Workshops, Inc., Marshfield, Wisconsin, 1973. Page 1 Ogren, K. E. Ogren Automobile Washing Work Sample, Duluth Sheltered Workshop, Duluth, Minnesota, 1974. Pages 3, 4 Schneck, G. R. Schneck Arc Welding Work Sample, Ind. School Dist. #1, Anoka, Minnesota, 1971. Pages 4, 24 Bogle, M. W. ·The Bogle Fish Lamp Assembly Work Sample, Saginaw Valley Rehabilitation Center, Saginaw, Michigan, 1973. Page 12 Hill, S. Hill Medical Terminology Training Assessment Sample, Mercer County Association for the Retarded, Sharon, Pennsylvania, 1974. Page 14 Daubl, J. L. Daubl Microscopic Analysis Work Sample, University of Wisconsin-Stout, Menomonie, Wisconsin, 1975. Page 15 Perkins, E. D. The Order Picking Work Sample, United Cerebral Palsy Association of Philadelphia and Vicinity, Philadelphia, Pennsylvania, 1973. Page 17 Leino, G•. L. Hurley Upholstery Job Sample, Look-Up Workshop, Inc. Hurley, Wisconsin, 1973. Pages 23, 27 Boland, K. M. The Radio Announcing Work Sample, Gunderson Clinic L.T.D., LaCrosse, Wisconsin, 1974. · 35 TABLE OF CONTENTS Section Heading I• INTRODUCTION A. B. C. D. E. II. VI. ...........• • . . ..... . 5 .................... ....... 11 Client Orientation Practice Session Performance Session . Criteria Tables Forms DEVELOPMENTAL DATA. .. • • • • • ... ..... • • ....... ........ . l4 15 Description of Analysis Norming Method Reliability CONSTRUCTION A. B. C. VII I. 3 INSIGHTS • • • • • • • • • • • • A. B. C. VII. • • • • • • • • • • • • • • • • • • Prerequisites Work Sample Conditions Administration Equipment Setup and Breakdown SCORING A. B. C. v. Title Assessment. Description Job listing Related Jobs Validity ADMINISTRATION • • • • • A. B. C. IV. ......... ........... . . ... .. INSTRUCTIONS TO THE EVALUATOR A. B. C. D. Ill. Page .................... ....... 19 Diagrams and/or Photographs Materials List Assembly Instructions BIBLIOGRAPHY •• APPEND IX • • • • ............ .... ..... ...... . .......... . • • .. 25 26 I• INTROOUCT ION A. Title- STOUT U-BOLT ASSEMBLY WORK SAMPLE B. Assessment Description - The purpose of the STOUT U-BOLT ASSEMBLY WORK SAMPLE is to provide vocational evaluators with an accurate device for assessing the client's ability, interest, and work personality necessary to perform on low level bench assembly and related jobs. The STOUT U-BOLT ASSEMBLY WORK SAMPLE consists of four separately timed trials in which the client fastens nuts, straps, and ferrules on 200 U-bolts (50 per trial). The use of separately timed trials enables the evaluator to obtain at least four performance measures of a routine task and to compare these measures with the industrial standards given in this manual. The work sample was designed to be fairly lengthy and to be very routine, so that client behaviors indicating boredOm, frustration tolerance, and fatigue may be observed. · C. Job Listing- The job analysis performed on this work sample resulted in assigning a Data-Peop.le-Things (OPT) code of .887 to the sample. In the Dictionary of Occupational Titles (D.O.T.} classification system, an .887 job requires "no significant rela tionship" with data or people and a minimal relationship with things (i.e., physical objects) (U.S. Department of Labor, 1965). All .887 jobs are in the Handling Worker Trait Group (WTG) and require little or no previous training. Work activities consist of "performing routine, non-machine tasks involving little or no latitude for judgement (U.S. Department of Labor, 1965, Vol. 11, p. 360).'' Workers who are employed in these jobs need to have "physical stamina; an inclination toward routine, repetitive acti vities; some dexterity with the fingers and hands • • • and the ability and willingness to follow directions (ibid, p. 360). 11 Some of the assembly jobs in this WTG are given below: 1. 2. 3. 4. s. 737.887 733.887 739.887 731.887 715.887 Assembler (Ammunition) Assembler (Pen and pencil) Assembler Dressmaker Form (Model and pattern) Assembler, Toy Voices (Toys and games) Dial Brusher (Watch and clock) "In 1970, approximately 865,000 assemblers were employed in manu facturing plants; the great majority were in plants that made· fabricated metal products, electrical and nonelectrical machinery and motor vehicles (U.S. Department of Labor, 1972, p. 529). 11 About half of all assemblers are women who are typically employed as bench assemblers "because such work is relatively light and often involves handling delicate objects (ibid p. 529)~ 11 Men are employed as floor or line assemblers where the work is physically harder. "Information from a limited number of union-management contracts indicated that wages ranged from $2.15 to $3.75 an hour in 1970 (ibid, p. 530).'' It is estimated that there will be 44,000 average annual openings to 1980. The occupational outlook is described as follows: Moderate long-run increase despite continuing automation of· assembly processes. Employment sensitive to changes in busi ness conditions and national defense, particularly in plants that produce automobiles, aircraft and other durable goods (Rosenthal, 1972, p. 31). D. Related Jobs- Examples of other handling jobs which are not assembly jobs are: 371.887 421.887 788.887920.887 920.887 1. 2 •· 3- 4. 5. Cook, .He1per (Hote1 and rest.) I Farm Hand, General (Agric.) 11 last Puller, Hand (Shoe and boot) Dental Floss Packer (Surgical appl.) Tobacco Wrapper (Tobacco) As may be seen from the above examples, jobs in this WTG include packaging, laboring, and jobs in assisting higher skilled workers. Although this ·work sample is designed for .887 bench assembly jobs, the evaluator may be able to extend the results to cover additional handling. jobs. · E. Validity- Construct validity was investigated by correlating an earlier version of this work sample with the Finger Dexterity and Manual Dexterity·aptitudes of the General Aptitude Test Battery. Four trials of the work sample and the GATB Dexterity aptitudes were administered to 54 (20 male and 34 female) college students. Pearson r correlations between the number of minutes to complete each trial and the dexterity aptitudes were as follows: Trial 1 2 3 4 Total Finger Dexterity Manua1 Dexterity .... .429~ .235 .271* .219 .420** • 504-lrl: .424** .252~': • 267~·~ •455-1..-k The results imply that the STOUT U-BOLT ASSEMBLY·WORK SAMPLE is a good measure of manual dexterity and a fair to poor measure of finger dexterity. 2 I I. INSTRUCTIONS. TO THE EVALUATOR A. Prerequisites- No tests or other work samples are required prior ·to the adrriini strati on of this work sample. However, the evaluator · should be aware.of any upper extre!l}ity handicaps.which·would inter fere with the range of motions required in this work sample. Because the administration instructions differ slightly for right and left handed clients, it is important to determine the handedness of the client prior to administration. B. Work Sample Conditions- The work sample should be set up indoors in a well lighted area. The client sits during administration and is not required to wear any special clothing or use any safety equip ment. It is important that the evaluator follow the instructions carefully. Each time the work sample is administered, the instructions.should be read (NOT RECITED) to insure that administration.will be identical for each client. During the orientation to the work sample, the evaluator and client should both stand near the work sample. Jhe orientation does not have to be read verbatum by the evaluator; all the information should be presented in a casual and relaxed manner. If the client appears confused, provide elaborations or additional explanations or examples. Answer any questions during and after the orientati.on. The evaluator is to sit facing the work sample while giving the administration instructions to the client. The client is to stand behind him so that he can clearly see the evalua tor's motions. If the client is unable to stand, he should sit to one side of the eval!Jator. Following the evaluator's demonstra tion, the client sits and practices the assembly until he completes three successive correct assemblies. During this practice trial the evaluator should ascertain if the client understands how the task is performed. The evaluator should watch closely for deviations from the standard procedures and make whatever corrections are necessary. The client then disassembles all assembled practice units so that there are 50 U-bolts in the first box. The norms for this work sample were developed using the Master Standard Data method of predetermined time study~ These industrial standards assume that the sample is set up, administered,. and timed in the exact manner described in this manual. Each trial is timed separately and begins after the client has learned·how to assemble the U-bol ts and after the boxes have been <fr·ranged for assembly. For each trial the evaluator is to start timing the client when his left hand touches the first unassembled U-bolt; timing is to be stopped when the 50th completed assembly is placed in the box. The industrial standards don't include allowances for activities such as moving the boxes and walking to a time clock. IF THE EVALUA TOR WISHES TO USE THE INDUSTRIAL STANDARDS PRESENTED IN THIS MANUAL, HE MUST CAREFULLY AND ACCURATELY TIME ONLY THE ACTUAL ASSEMBLY PROCESS. 3 C. Administration Equipment- The following equipment i.s required prior to administration: 1. 2. 3. 4. 5. 6. ]. 8. 9. 10. 11. 12. 13. 14. One foam rubber mat with layout as indicated in Figure 4 Five parts presentation boxes (Figure 6) Four unassem~led U-bolt boxes (Figure 5) Four assembled U-bolt boxes (Figure 7) Jig securely-fastened to work table (Figure 8} Two hundred U-bolts, 50 in each unassembled U-bolt box Four hundred straps in the parts presentation box in front of the jig Eight hundred hex nuts, 400 each in two of the parts presenta tion boxes to the immediate left and right of the strap box Four hundred ferrules, 200 each in two parts presentation boxes to the immediate left and right of the nut boxes One steady work table at least one foot longer on each side of the layout (Figure 4) and six inches wider One chair or ·shop stool having a difference of from nine to eleven inches between the seat of the chair and the working surface of the table One timing device accurate to 1/10 of a second One copy of this manual Client Record Sheet (Figure 2) and Client Observation Form (Figure 3) D. Setup and Breakdown- Prior to administration the evaluator should check the placement (see Figure 4) of all boxes and contents (see above) of the parts presentation boxes and the unassembled U-bolt boxes. The hardware should be checked to make sure that the threads on all U-bolts are not damaged. The client must not disassemble any U-bolts until he has completed all four trials. The assembled U-bolts may then be checked for errors prior to disassembly. There are several ways to disassemble the U-bolts and the method used depends upon the evaluation unit: (1) a parallel inspection-disassembly work sample could be esta~lished in which another client disassembles the U-bolts and records errors; (2) upon completion of fo;~r trials, the client could feYe•·se the process and disassemble the U-bolts; or (3) the evaluator or evaluator aide could perform the disassembly process. 4 Ill. ADMINISTRATION A. Client Orientation- Note to Evaluator: This orientation is to be presented to ·ea·:h client before administering the STOUT U-BOLT ASSEMBLY WORK SAMPLE. The material does not have to be read verbatum. However, all info~mation should be covered. Deliver the presentation in an informal manner and pause to answer questions as necessary. The purpose of this orientation is (1} to inform the client about assembly and similar jobs which are related to this work sample and (2) to inform the client of specific traits or charac teristics on which he is being evaluated. The STOUT U-BOLT ASSEMBLY ,WORK SAt~PLE that you wi 11 be taking in a few minutes will help you and me to find out several things about you. One of the things that it will tell us is how well you can do on assembly jobs and how well you like this type of work. · Let me tell you a few things about these assembly jobs. Many of the things we commonly use are put together in factories by people called "assemblers" •. These people put together small or large parts to make things such as: television sets, radios, toys and dolls, and household items such as: mops, brooms, and picture frames. If you were employed in one of these assembly jobs,' you would work inside a factory and be close to other people doing jobs like yours. You would probably sit at a bench and use small tools such as screwdrivers, drills, soldering guns, and wrenches to put things together. Often the parts would be brought to you in boxes or on a conveyer belt. In many assem bly jobs you would only complete one part of the finished product. You would pass this along to the next worker so he could fini~ · his part. Your foreman would carefully supervise your work and other peop 1e ca11 ed 11 in spector s 11 wou 1d check i t carefu 11 v for mistakes. People don't have to have a lot of education to become assemblers, but they have to be good with their hands, be able to do the same thing over and over again, enjoy working near .other people, and to carefully follow directions. Sometimes people who do well in assembt'y jobs get promoted to more advanced jobs. Some may become foremen or inspectors themselves and others become assemblers who work on very complicated equipment. The evaluator is then to tell the client of nearby factories that hire assemblers or related jobs; what the wages are; what the working condi tions are; and how many of these jobs are available. If no assembly jobs are available, give information about related jobs in the Handling Worker Trait Group (.887), such as packaging, dishwashers, cook helper, and custodians. 5 This work sample will tell us other things about you besides ho~ well you like assembly work. It will help us to find out hoN well you can move your hands and how well you can use your fingers. After you take this work sample, both of us will know how long you can do the same thing without getting mad at the job, bored, or tired. Do you have any questions? If the client has no questions, the evaluator begins to read the instruc tions and demonstrate the work sam;>le. B. Practice Session Evaluator's Note: Read :he following instructions to the client and demonstrate the operations .3s described. Determine if the client is right or left handed before beginning. (See Figure 1 for a diagram of the assembled U-bolt.) The evaluator stands in front of chair. INTRODU~TION Your task will be to take the U-bolts in these four boxes (Point to the stack of boxes) and to fasten these riuts (Point), straps (Point), and ferrules (Point) onto the U-bolts. Pay close attention be cause you will be asked to asse~ble these exactly as I will show you. The evaluator uses tw•:> harids to lift the first box of unassembled U-bolts ~nd places it in the space indicated on the left side of the work area. With his right hand, he lifts the empty box and places it in the space indicated on the right side of the work area. Please stand behind me and look over my shoulder whi 1e I. show you how to do it. The evaluator sits in chair. INSERT Reach into this box and pick up one U-bolt with your left hand (Reach and pick up U-bolt at bottom with left thumb and forefinger). Turn it so that the U-BOLT 6 IN JIG FIRST NUTS FIRST STRAP FERRULES SECOND STRAP SECOND NUTS threads are pointing up. (Rotate wrist while moving left arm toward jig) and place it in the jig. Using both hands at the same time; reach into the two nut boxes and pick up one nut in each hand. {Simultaneously, move the left and right hands toward nut boxes. Pick up one nut with thumb and fore finger of each hand.) With your thumbs and fore fingers start one nut on each side of the U-bolt (start the two nuts simultaneously). After the nuts are started, turn them down ·as far. as you can; spin the left nut with your left thumb and the right nut with your right forefinger. (Spin the nuts using inside of thumb and forefingers.) Use your right (Say 11 1eft 11 if client is left handed) hand to rE:lach into the box, directly in front of you, pick up one strap, and place it on the U-bolt. {Pick up strap with thumb and fingers.} Next with both hands at the same time reach into these boxes and pick up one ferrule in each hand. (Reach toward ferrule boxes. Pick up one ferrule with thumb and forefinger of each hand.) Place one ferrule on each side of the U-bolt. {~se thumb and forefinger to place the ferrules simultaneously on the ends of the U-bolt.) Reach into the strap box with your right hand (~ 11 left 11 if client is left handed), pick up one strap and place it on the U-bol t. (Pick up strap with thumb and fingers.) Using both hands at the same time, reach into the nut boxes and pick up one nut in each hand·. ( Simul taneousfy, move right and left hands toward nut boxes. Pick up one nut with thumb and forefinger of each 7 hand.) Start one nut on each side of the U-bolt with your thumbs and forefingers. (Start nuts simultaneously and turn these down.) Be sure to tighten the nuts so that the unit does not rattle. (Tighten nuts simultaneously using thumb and fore finger to twist nuts against strap.) REMOVE COMPLETED ASSEMBLY Lift the completed assembly out of the jig with your right thumb and fingers and place it in this box. AT THE SAME TIME, use your left hand to reach into the box on the left, pick up another U-bolt and place it in the jig. (Simultaneously, remove completed assembly with right hand and place it in the box. Reach with left hand, grasp and position the second U-bolt in the jig.) This completes one assembly. Are there any questions? Pause, answer questions. Just so I 1 m sure you know how to assemble the U-bolts, let me show you again. Repeat sequence exactly as above. Answer questions. The evaluator stands up. Now you try it. Please sit here. After client is sitting, the evaluator says: You may begin whenever. you are ready. The evaluator carefully observes that the client follows proper sequences, holds the parts correctly, and completes three correct assemblies in a · row before stopping him~ During this time the evaluator is observing the client 1 s dexterity and speed of learning. He records the number of 8 assemblies required to reach the criterion of three correct in a row. Then he says: Now that you have learned to assemble these U-bolts, please take them apart so that I can begin timing you. Wait for the client to disassemble U-bolts. C. Performance Session TIMING INSTRUCTIONS I am going to see how long it takes you to assemble these four boxes of U-bolts. You will be timed separately on each box. Please try to work at a good pace. Put yo~r left hand on the first U-bolt and wait until I say begin. The evaluator pauses, checks to see if the client has left hand on first U-bolt. Begin. START TIMING The evaluator observes the clientbto see if he has started promptly and if he is using the correct.procedure. At various times during the assembly the evaluator observes the client for the behaviors. TIMING FOR EACH BOX IS STOPPED WHEN THE CLIENT PLACES THE 50TH COMPLETED ASSEMBLY IN THE BOX. The evaluator records the.number of minutes and seconds taken to complete the trial. He moves the boxes himself or instructs the elient how to move them. He then repeats the t1ming process, recording the minutes and seconds taken to complete all four trials. 9 JIG AND PARTS ASSEMBLY l=U-BOLT 2=STRAP 3=FERRULE 4=.NUTS . Figure 1 10 NO GIVEN SCALE IV. SCORING A. Criteria - The time score for each trial is the number of minutes and seconds required to assemble the 50 U-bolts in that trial. These are recorded in the time score column on the Client Record Sheet (Figure 2). These scores are then plotted on the time profile at the bottom of Figure 2. The "Time to Complete Task" column contains the minutes and seconds; the time scores are plotted according to these numbers. Figure 2 (Client Record Sheet) can be used to plot the time profile when more than four trials are administered. Although this form allows for five separate administrations of four trials each, there is no set number of administrations; this depends upon the abilities and interests of the client. In using the Client Record Sheet, the times in minutes and seconds are entered for each trial and for each administration are recorded in the grid at the top of the sheet. These are then plotted on the graph. During the administration of the work sample, the evaluator should-make numerous relevant observations about the client 1 s work personality (Neff, 1968; Lofquist and Dawis, 1969). These observations must be handled with extreme caution, and the evaluator should constantly check his observations against: (1) observations made in similar situations, (2) observations made in dissimilar situations, (3) observations made by other evaluators, and (4) the feelings and interpretations of the client. A serious problem arises in three and four above \<lhen co.'1111Unicating to other evaluators and to the client. It is for this reason that simple definitions must be set down, contexts described, possible interpretations suggested, and this information communicated clearly with depth and with feedback to and from other evaluators and the client. Since it is not wise to mix observations and interpretations, the Client Observation Form (Figure 3) was developed to help overcome these pro~lems and to help acco.~plish the goal of accurate, objective work personality assessment. It is particularly important to observe the client during evaluation and then to discuss his performance as it relates to his emotional state, general health, and tension. For example, a client will not perform optimally if he is not in good health. A client may, however, incorrectly state that he did not feel well during the administration of the work sample. Such statements should be carefully considered and checked for accuracy either by readministration of this work sample or by observation of the client in other similar situations. It must be emphasized that it is easy for the evaluator to become 11 carried awa1" in his observations and in his interpretation of these observations An observation noted only once may be atypical and not typical. It is for this reason that the last column in the form is headed "Possible lnterpre tations11; it is the responsibility of the evaluator to support· or refute these tentative interpretations by being aware of nonverbal communications, observation in similar and dissimilar situations, client functioningwith · a different evaluator and by indepth client questioning. 11 STOUT U-BOLT ASSEMBLY WORK SAMPLE Client Record Sheet Client Date First Name ------------------------~Administered~_____________E.valuator____________~Times in Minutes and Seconds First Fourth Second Third Administration Administration Administration Administration TRIAL Fifth Administration 1 2 . 3 4 Date ~ ~ .;: A;4or ... ~~ ~Cj t ~I ... •l /:o ~, ~ ~ q;~ 19 1 11 11 8 11 20 1 21 1 1511 22 1 1911 23 1 23 11 24 1 2611 25 1 30" 26 1 34" 27 1 38" 28 1 41 11 110 105 100 --------------------------------------------------------------------------- 95 90 85 8o 75 70 --------------------------------------------------------------------------65 30 1 49" 31 1 52 11 32 1 , 5611 60 55 50 45 35 1 35 29 1 45 11 34 1 411 36 1 811 37 I 11 11 40 30 25 38 1 1511 39 1 1911 20 4o• 22" 10 41 2611 1 Time Profile 15 5·--------------------------------------------------------------------------------- Trial Administration 1 2 34 1 2 3 4 1 2 3 4 1 2 3 4 First Second Third Fourth Figure 2 12 2 3 4 Fifth Client Observation Form- STOUT U-BOLT ASSEMBLY WORK SAMPLE Client:------------------------ Date: Evaluator: The following items are some of the behaviors which can be observed during the assembly of the work sample: (1) appearance, (2) attendance and punctuality, (3) stamina, (4) gross body movements, (5) work rhythm, (6) fatigue, (7) manipulation, (8) attention, (9) tension, and (10) interest. Behavior and Positive __, \.A) .,.... ul c., (D \.A) Situational Factors bservations Neqative Possible Interpretations (hypotheses) B. Tables- The table required for the recording and converting of the time scores is presented in Figure 2. C. Forms- The Client Observation Form (Figure 3} contains.three major headings: Behavior and Observations, Situational =actors, and Possible Interpretations. The Behavior and Observations headings contains two columns for critical observations of a positive or negative nature. Definitions or illustrations are given to suggest types of statements to ·be entered in these two columns. The Situational Factors column is to re~ind the evaluator to always be alert to and skeptical of factors that may bring .3bout atypical function ing on this work sample, especially in the behaviors listed in the first two columns. In recording data in this column the evaluator should be aware of factors affecting the results which may not be obvious in the immediate situation. Thus, the evaluator will be con cerned about and ask discerning questions about the following: (1) interest and life goals and how they relate to this particular work. sample; (2) pressures from home, friends, and other important peo~le in the client's life; (3) adequacy of rest and nutrition; (4} recent tra~matic experiences; and (5) fatigue from a previous work sample or test. The Interpretation Information Form is provided for the evaluator's use. This form should be completed by the evaluator after this work sample is completed and the client demonstrates adequate ability. This form ~s primarily used as a guideline in making decisions concerning the client in relation to his performance on this work sample. V. INSIGHTS The last column of the Client Observation Form reflects the .fact that many variables are involved in the performance of even a simple work sample. In order, therefore, to make meaning~ul interpretations of observed behaviors and work sample outcomes it is absolutely essential that the evaluator make strong efforts to validate his tentative inter pretations. It is important to check evaluator observations and tenta tive interpretations against client feelings and interpretations. The evalua':or will want to have in mind a series of gentle but direct ques tions before him, questions such as: 1. How did you like this task generally? Why did you like (or dislike) this task? Would you be interested in earning a living doing work like this? When tunder what circumstances) would you do this? 2. What particular thing about the task did you dislike? Why? What particular thing about the task did you like? Why? 3. How do you think you did (performance) on this work sample compared to others? With whom are you co.~paring yourself? How do you feel you compare when you compare yourself with other clients? How do you feel you compare with people who do jobs like this for a living? Why or why not? 4. Did you learn anything about yourself when you took this work sample? What? Will that mean anything to you or to an employer when you seek work? What? 14 In conclusion, the observational and interpretational part~ of this manual are not intended to ~rovide the evaluator with sample answers and naive interpretations of observations •. Because interpretation of scores and behavioral observation must depend on the skill of the evaluator, these sections should oe considered as guidelines and sources of ideas and not as specifications and standards. It is hoped that these sections have given the evaluator an additional tool and a method to be used in interpretation rather than pat answers to observations. The four or more time scores for the work sample should be compared with the industrial norms on the left side of the Time Profile on the Client Record Sheet (Figure 2). These norms were developed using a predetermined time.:...motion system of analysis. Based on many years of research, indus trial engineers ha'le determined that the average worker can perform certain motions in ·certain amounts of time. The motions required to perform one cycle of a routine job are determined and the time to c~ plete one unit is calculated (see Appendix A). The time standard for this work sample is based on the number of seconds required to assemble one U-bolt. Under normal conditions, a trained motivated employee would be able to assemble one box of U-bolts in 21 minutes, 15 seconds (21' 15 11 } . As seen on Figure 2, this is equal to 100%. This 100% figure does not mean that the worker must perform as fast as possible to achieve the goal of 50 assembled U-bolts in 21 minutes 15 seconds. Rather, the 100% means that the worker is performing at an efficient pace- a pace he will be able to maintain throughout the working day." Highly motivated or skilled workers frequently perform at more than 100%; new or lesser skilled workers below 100%. In short, the 100% standard is an average. VI. DEVELOPMENTAL DATA A. Description of Analysis - Because this work sample was developed using Master Standard Data techniques, no norm group per se was involved. ' B. Norming Method - Master Standard Data C. Reliability- The inmediate test-retest reliability of the work sample was estimated on an earlier version of this work sample by interco•·relating the time scores of 54 college students on four trials. The means, standard ,deviations, and ?earson r correlations for each trial \o/ere as follows: lntercorrelations* Trial Mean Standard Deviation 2 4 1 1 2 3 4 26.592 24.944 24.500 23.759 .890 3-579 3.444 3-580 3-173 * P.~-01 .828 .871 for all correlations These results indicate that the work sample is highly reliable when trials are administered in rapid succession. 15 .no .827 .907 Two fa~tors must be considered in interpretation Jf the time profile. First, industry will usually consider a 70% performance as the minimal acceptable level for employment. A client, who can assemble one box of U-bolts in 27' 38" is performing at the 70% level, most likely has the abilHy to perform routine bench .887 assembly jobs. If referral to assembly jobs is considered as a result of this work sample, the evaluator should state that a client performed on an industrially normed work sample and the percentage of industrial ·norm that he reached. The second factor is the profile, indicating constant, increasing, or decreasing performance. The most important indication of ability (and interest) for this type of work. is a steadily increasing perfor mance profile. Thus, a profile showing a steady increase on four trials from 40% (34' 00") to 65% (28 1 41 11 ) . A decreasing profile usually indicates a lack of interest, boredom, or fatigue. If a client is interested in assembly jobs and shows a steady increase in performance over the first four trials; the evaluator should consider several subsequent administrations of the work sample. This will pro vide additional information on the following: 1. An estimate of the client's ability to perform tasks at the competitive level. 2. An understanding of the client's ability to improve based on repetition. 3. The strength of a client's stated interest in assembly work may be determined by giving a number of additional trials to see if the profile begins to level out. Constant increases in perfor mance may indicate a liking for this type of work; decreases in production may mean a disinterest after the novelty of the task has worn off. If the client is to be recommended for employment, training, or other services as a result of this work sample, the evaluator may want to use the Interpretation Information (Figure 3) to summarize the reasons for this decision •. 16 STOUT U-BOLT ASSEMBLY WORK SAMPLE Interpretation Information Form Name~--------------------- Date~------------------ Evaluator ------------------- Work Sample Tasks - Assemble the following parts ·in the following sequence onto aU-bolt: two hex nuts, one strap, two ferrules, one strap, and two hex nuts. Tighten final two nuts with fingers. Remove assembly from jig with right hand and place in container while simultaneously reaching with left hand for next U-bolt. Four boxes of 50 U-bolts each (200 U-bolts total) are assembled. No tools are used. Task Requirements- Bench assembly jobs in the Handling (.887) Worker Trait Group have the following job requirements: (1) speed and stamina to keep pace for 8 hour day, (2) ability to learn job in short period of time, (3) sufficient manual and finger dexterity to manipulate parts and use common tools~ Education (or training) requirements ___ No ----- Yes _...;~-Possibility Physical (strengths, dexterity, or disabilities, limitations) requirements for improvement --- No --- Yes ____ Possibility for improvement Insights ___ No ___ Yes Need for work adjustment If "yes'' please justify: Behavior Precautions: This section should be used to note any behavior which might affect the outcome.of your recommendation. Particular work environments or work needs (close supervision, isolated work area, etc.) could be stated and qualified here. Client Interests: On-the-job training available'? First job choice Yes No Second job choice Yes No Third job choice Yes No Is job choice availaole in client's locale'? 17 Yes No - Where --- Yes Past training and/or work related experience ___ No If "yes" please explain: Work Sample Outcome: Number of trials administered --- Standard reached on first trial .% Standard reached on last trial % General rating of client ability in this job area: 1 2 Above /l.ver age Below Average Average 4 Poor Explain: Jobs which best match the description of the work sample duties (tasks) in order of their relationship. This information can be obtained from a job analysis form or the DOT. 1. Job title and DOT number 2. Job title and DOT number 3. Job title and DOT number 18 VII. A. CONSTRUCTION Diagrams LAYOUT Boxes are within a 12'' radius of the center of the jig. UNASSEMBLED U-BOLT BOX ASSEMBLED U-BOLT BOX EMPTY U-BOLT BOX EMPTY ASSEMBLED BOX I 12 11 UNASSEMBLED U-BOLT BOX $ Figure 4 19 ASSEMBLED U-BOLT BOX UNASSEMBLED .. . U-BOLT BOX . SECTION A v . PCS. L T H A 2- i\''x~4''xa;;'" s 2 -8~'xvi'x3'' c 2-7~;'xl~x1~2''. ,, ~,. 7o D Figure 5 20 1.11 14 7 ~4 II X 11 • SCALE: .. SECTION SCALE: 1~= 1"' 1./i 1- 8 '2 X 8 1 ". SCALE: lr.''=l" SECTION C PARTS PRESENTATION BOX E !£h .!:. T 1 - 5" X !t;t• 8" X F , G 2 - 9" top S" bottom X It;'• H 1 - 7" X SIDE BOTIOH SCALE: 1" = 1" Figure 6 21 ~II ~II .!! X 2" X 7" top 5" bottom X 3 3/4" top 2" bottom X 3 3/4" ASSEMBLED. U-BOLT ~t BOX 'it:::z=====~ ~ J:... , 2 - 7~ J .I K 1 1 1- 8 / X 1'' :14 X 71'' ~ , SECTION D SECTION E FRONT BOTTOM SCALE: I"= I" Figure 7 22 7 ' '' 71'r 2-s~x~x· ;,2 > SCALE : /'4"= 1 .~ lL ,, # 1 X ~'' X J2 SEE A B DETAIL A /"> PC$2.-4!1~Xl/.t . ,,/A II ~~1"' ~v ~ _/ ~~ ~ SCALE: A (Part C) L SCALE : f'/ = 111 Figure 8 23 l 2!! II II X ~ 2-2 2" 43 1 41 ''X '' x ~ II B C ~ ~ DETAIL BELOW. ~t= 1'' - ~xlJ4x2 61 B. Materials List- The STOUT U-BOLT ASSEMBLY WORK SAMPLE consists of 200 U-bolts, 800 nuts, 400 ferrules, 400 straps, a jig, and. storage/ presentation boxes. There are four unassembled U-bolt boxes, three parts bins, and four assembled U-bolt boxes. All materials in the work sample are common hardware items and should be readily available, thus making it possible for evaluation units to make an exact reproduction of the work sample. Hardware The specifications for the hardware are as follows: Part Name Description Dimension~ 1. U-bol t standard U-bo~t coarse threaded 5/16 14 11 X - 2 1 No. Required for Assembly Total No. Required* 200 X 3/8•• threaded 2. Hexagon Nut 3- Strap standard hexagon nut coarse threaded Ferrules 4 800 2 400 3/411 long, 3/811 2 400 inside diameter TOTAL 9 1,800 zinc plated bar with 3/4 X 3 1/16 2 holes 1/811 from X 1/811 each end, ho 1es 3/8•• X 4. 5/1611 5/811 rigid copper tubing C. Assembl Instructions - The 3/411 ferrules were cut with a pipe cutter from rigid 3 8 11 inside diameter copper tubing. They were then reamed on both ends and the outsides were filed to remove sharp edges and burrs. The layout was made of one piece of 1/811 art foam rubber 24 x· 48 11 (Figure 4). The placement of the boxes was outlined and these outlines as well as the names of the boxes were sprayed with b 1ue paint over· stenci 1s. The foam layout mat was fastened to the work table with rubber cement. The following storage/presentation boxes were constructed: 1. 2. 3. Four unassembled U-bolt boxes (Figure 5) Five parts presentation boxes (Figure 6) Four assembled U-bolt boxes (Figu~e 7) All storage/presentation boxes were constructed of 1/4 inch, three ply interior plywood. The wood was cut and then sanded .unti 1 smooth; all boxes were then assembled with white glue and tacks •. The U-bolt racks (Figure 5,C) were made by splitting a pine 2 x 4 and then planing it to the appropriate dimensions. The assembled boxes were first covered with wood sealer, sanded and finally brush painted with two coats of light blue interior enamel. The jig (Figure 8) was made of hardwood (B) and fiber board (A and C) and was fastened together using white glue. A 1/8~· piece of foam ·rubber was cemented on the bottom of the jig. 24 VIII. BIBLIOGRAPHY Lofquist, L. and Dawis, R. Adjustment to ~ork: A psychological view of man's problems in a work oriented society. New York: Appleton Century-Crofts, 1969. Neff, W. S. Work and human behavior. New York: Atherton Press, 1968. Rosenthal, N. The occupational outlook handbook in Outlook Quarterly, 1972, .!.§., 12-33 •. brief~ Occupational Suggested Format and Content of a Work Sample Manual, Materials Development Center, Menomonie, Wisconsin, 1974. U.S. Department of labor. The dictionary of occupational titles. and 11. Washington, D.C.: Government Printing Office, 1965. Vols. 1 U.S. Department of Labor. Occupational outlook handbook 1972-73 edition. Washington, D.C.: Government Printing Office, 1972. 25 APPENDIX A M.S.D. ANALYSIS SHEET Code Stout U-Bo1t Assembly Department or Activity Operation Assemble U-Bol t, Nuts, Ferrules, and Straps 11 Conditions All supply boxes 12 from the subject Prepared By: R.O. Seq. Date: 4-4-73 Approved By: Description 1 Get (1) U-Bolt from supply box 2 Remove from box and place in jig 3 Get (2) Nuts from supply boxes 4 Remove from boxes and place to U-Bolt 5 Engage (2) Nuts to U-Bolt 6 Run down Nuts to bottom of U-Bolt 7 Grasp (2) Nuts 8 Secure to U-Bolt 9 Get (1) Strao from supply box 10 Remove from box and place to U-Bolt 11 Place Strap down on U-Bolt 12 Get (2) Ferrules from supply boxes 13 ~emove from boxes and place on U-Bol t 14 15 16 17 . 18 19 Sheet Data Code Time 012S1 17 P12L1 21 012H, 38 P12C? 51 RHF 9 8 UL 8 02S2 11 EF 012H1 25 P12L2 36 P2G 5 012H2 38 P12L? 36 Place Ferrules down on U-Bolt Get (1} Strap from supply box Remove from box anc place on U-Bolt Get (2) Nuts from supply boxes Remove fro.n l:oxes and place on U-8o1 t Engage {2) Nuts to U-Bolt 20 Run down Nuts to Strap 21 Grasp {2) Nuts 22 Secure to U-Bolt P2G 5 012H1 25 P12L, 36 o12H 2 38 P12C 2 57 RHF 9 8 UL 8 02S 2 EF 11 23 Get U-Bolt assembly 24 Remove from· jig 25 IAsi de assembly to assembly box 02S1 P2G P12G 8 5 13 Total: Items 23, 24, and 25 are done simultaneously to items 1 and 2. _ 708 1Mll 1 s = .4248 min. %Allowance = 25.5 sec. Total Allowed = 141.24 pcs/!in. Std. Time Prod. Per Hour 26 GENE GAGNON_ and ASSOCIATES of._·_ Freq. Total 1 17 21 38 57 18 160 8 11 25 36 1 1 1 2 20 1 1 1 1 1 1 1 1 1 1 1 1 2 5 1 1 5 38 36 5 25 36 38 57 18 40 8 11 - - - - 708
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