Guidelines for sample shipment - NAP services Shipping conditions: Please ensure all samples are clearly labelled, individually identified and securely packed. The labels should withstand frozen temperatures without detaching from sample tubes. Ideally we prefer to work with sample tubes that have 1D or 2D barcode labels, which can be scanned into our laboratory information management system (LIMS).. Different sample types Recommended shipping conditions Cultured cells*, tissue* / tissue lysate Dry ice Blood* (buffy coat / plasma / serum etc.) Dry ice or wet ice Buccal swabs, FTA paper Dried, at room temperature Dried / ground plant material Room temperature Fresh plant material Dry ice or wet ice * RNA is susceptible to degradation, therefore it is recommended that samples sent for RNA extraction should be preserved using RNAlater® or similar product, flash frozen with liquid nitrogen and shipped on dry ice to ensure that they remain frozen until extraction is performed. The preferred method of preservation depends on the sample type. Please contact our specialists for help selecting the correct method of preservation. ([email protected] or +49 (0)30 5304 2250) Information to be provided by the customer: Steps to ensure safe sample shipment: • Sample source (human, animal etc.) • Customer notifies LGC Genomics when the package is en route, along with the name of courier, date of shipment and waybill number. • Sample type (blood and preservative e.g. EDTA [preferred], citrate, heparin; buffy coat, serum, plasma, buccal swab etc.) • LGC Genomics notifies the customer when the package arrives. • Sample volume • Upon arrival, LGC Genomics checks the contents against the provided sample manifest to ensure that each sample has arrived intact. • List of samples sent (excel sheet) • Any material known to be infectious must be clearly labelled regardless of the origin or pathogen. • Please ensure you retain any shipping receipts to facilitate the tracking process. • Completed sample submission form When and where to send your samples? Location Delivery times Berlin, Germany Mon - Fri 9 am - 5 pm Hoddesdon, UK Mon - Fri 6 am - 10 pm Beverly, USA Mon - Fri 9 am - 5 pm UK Germany via courier service please send to: LGC Genomics Ltd. Rebecca Garton Units 1-2 • Trident Industrial Estate Pindar Road • Hoddesdon • Herts EN11 0WZ • UK Tel: +44 (0)1992 470 757 Fax: +44 (0)1438 900 670 Email: [email protected] via courier service please send to: USA via courier service please send to: LGC Genomics GmbH Sabine Osterkamp Ostendstr. 25 • TGS Haus 8 12459 Berlin • Germany LGC Genomics LLC Jack Ferdman 100 Cummings Center • Suite 418G Beverly • MA 01915 • USA Tel: +49 (0)30 5304 2250 Fax: +49 (0)30 5304 2201 Email: [email protected] Tel: +1 (978) 232 9430 Fax: +1 (978) 232 9435 Email: [email protected] No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or any retrieval system, without the written permission of the copyright holder. © LGC Limited, 2013. All rights reserved. 016/3.04-2013-11 www.lgcgenomics.com