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NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
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Name
Phone#
Email Id
Address: if you want only local jobs.
OBJECTIVE:
Progressively develop a career in QA field and implement testing process & quality standards for
manual and automation testing.
SUMMARY:
As a QA Analyst / Test Engineer with <N> years of experience in all phases of software lifecycle,
developing Test Cases, Test Plan and Automation test scripts using HP (Mercury) Quick Test Professional
(QTP), HP UFT and performance testing in HP LoadRunner in Client/Server, Windows, UNIX/Linux, Web
Services and Web based applications. Good experience in Banking, Financial, Supply Chain Management,
Insurance, Healthcare and Telecom Billing sectors with strong Business and Functional knowledge.
SPECIFIC EXPERTISE:
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Excellent understanding of Software Development life Cycle (SDLC) and importance of QA in
Development/ Enhancement and Maintenance of software applications.
Expertise in Manual and Automated Testing in different testing methodologies like Agile, Scrum,
Waterfall etc.
Extensively worked on ETL testing using Informatica and generated reports using Oracle Business
Intelligence and Enterprise Edition (OBIEE) – Reporting tool.
Tested webservices, XML, WSDL using SOAPUI tool. Modified end points when we worked on
different servers and different versions of Web Services.
Tested WebServices, providing required input data to request XML and validated response XML
Good scripting experience in VB for HP/Mercury Quick Test Professional / HP UFT.
Involved in developing and executing Test plan and Test Cases for Functional and Regression testing.
Good working experience using Test Director / Quality Center, Rally, Clear Quest, Jira, Bugzilla bug
tracking tools.
Developed test cases for Regression, and Data Driven tests using automated test tools. Working
experience with on site and off shore team based on the schedules.
Experience using different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP,
and extensively worked on Scripting using Shared Object repository and Descriptive Programming.
Good experience in QTP | HP UFT – VB Script programming standards, developed reusable functional
libraries which are used in different scripts.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
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Good experience in handling custom objects, exception handling/Recovery Scenarios in QTP and also
familiar with String functions, Date functions, Math functions and other related QTP functions.
Utilizing Dictionary object in QTP, Maintaining Test data in Excel files and Importing Excel files from
Resources module in Quality center to QTP data table and read the values based on the functional
requirement.
Hands-On experience in Performance testing tools like HP LoadRunner (VUGen, Controller, Analysis),
Performance Center and JMeter.
Expertise in executing VUGen scripts in Load Runner for Performance, Load and Stress Testing using
Controller in Load Runner and generated reports using the Analysis tool in Load Runner.
Knowledge of performance bottlenecks, end-to-end performance, and web performance measures like
server response time, throughput and network latency.
Hands-on experience in Black box Testing, White box testing, Unit Testing, User acceptance testing,
Functional, Integration, GUI, System, Usability, Regression, Performance, Security, Stress Testing
and backout testing.
Participated in requirement review meetings, analyzing requirements, developing test plan and test cases,
Requirement Traceability Matrix, Defect management, Reporting and tracking.
Good knowledge in VB, C, C++, HTML and Java scripting languages.
Proficiency in Structured Query Language (SQL), Joins, PL/SQL stored procedures & Triggers.
Experience in preparing Test data by retrieving data from Relational Databases Oracle, MS-SQL.
Have good working Experience in UNIX, shell scripts, Python scripts and ftp using WinScp.
Good Analytical, Interpersonal and communication skills. Result oriented, committed and hard working
with a quest to learn new technologies and undertake challenging tasks.
Highly motivated, self-starter able to work independently and collaboratively within a diverse technical
team.
TECHNICAL SKILLS:
Operating Systems
Windows 95/98/00/NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris).
Testing Tools
Quick Test Professional ( QTP ), LoadRunner, Test Director, WinRunner
Quality Center, IBM (Rational) Test Manager, Clear Quest, Bugzilla.
C, C++, Java, Visual Basic (VB), TSL, SQL, HTML, XML, Java Script, JSP,
VB Script, Visual source safe
Oracle 9, 10, 11, MS SQL Server, Sybase, and MS Access
Databases
SQL * Plus, Toad, Microsoft Office Suite, WS_FTP Pro, WinSCP
Tools
App/Web servers HTML, XML, WebLogic Server, WebSphere, SoapUI, WebServices, SAP
Adobe Flex and Adobe AIR, Informatica, Teradata, (ETL , Data warehouse)
and other tools
Languages
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
EDUCATION: Masers in computer science
PROFESSIONAL EXPERIENCE
XYZ Company, Chicago, IL
Project Name: example: Data warehousing for xyz company
Supply chain management
Oct 2010 –Till Date
QA Analyst (Manual/Automation)
Project Description: < Write 2 lines about the project description >
RESPONSIBILITIES:
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Developed Test Plan and Test cases based on the user stories (Functional requirements) using the
Mercury Quality Center.
Involved in Data warehouse (DWH) testing while migrating data from existing legacy system to
Siebel and reviewed mapping documents and developed test cases for ETL testing using Informatica
PowerCenter.
Involved in ETL testing, executed SQL queries to validate the data in target database and familiarity
with fact tables, dimension tables, star schema and snow flake schema.
Generated reports using OBIEE ( Oracle Business Intelligence and Enterprise edition)
Using Business Intelligence tools, involved in testing pivot-table to make sure the data is sorted,
validating count, and totals, average of the data stored in the table.
Actively involved in functional, unit and integration testing in agile methodology.
Attending sprint plan meetings every two to four weeks to review the user stories.
Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the
Defects using Quality Center.
Tested webservices, XML, WSDL using SOAPUI tool. Modified end points when we worked on
different servers and different versions of Web Services.
Tested WebServices, providing required input data to request XML and validated response XML
Validated WebServcies request and response xml using SOAPUI tool.
Interacted with off shore team to resolve defects and functional issues of the application.
Extensively used Quality Center for test planning, bug tracking and reporting.
Uploaded Business requirements, test scenarios, test cases and defects to Quality Center and
SharePoint.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
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Extensively worked with VB scripting and Descriptive programming by using
QuickTestProfessional.
Involved in testing Campaign management with 3rd party vendor.
Expertise in QA Testing in distributed Unix/Windows Environment and Oracle databases as back
end & performed end-to-end testing.
Tested WebServices using testing standards like validating XML, WSDL and SoapUI.
Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using
parameterization in QTP by using Excel sheet for test data and Database Queries based on the
functionality.
Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the
scripts by adding user-defined functions. Automated test scenarios for GUI, Functionality,
Integration, Database, Boundary, Security and Regression Testing using Quick Test Professional
Involved in testing the migrated data from legacy system.
Worked on QTP hybrid framework, identifying the functional areas and created different functions
to make the scripts reusable in Quick Test Professional (QTP).
Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for
handling windows with different names.
Identified bottlenecks/critical issues by executing performance test scripts using HP Load Runner,
attended meetings with business analysis team, developers and technical architects to discuss about
the bottlenecks.
Executed shell scripts in Unix/Linux.
Involved in complete QA Life Cycle.
Participated in RTM/TC’s Walkthroughs and defect report meetings periodically.
ENVIRONMENT: Siebel CRM, ETL Tool Informatica, Java/J2EE, Quick Test Professional (QTP),
HPLoadRunner, Performance Center, Rally, Quality Center, OBIEE Reporting tool, Web Logic application
server, UNIX, MS Office, Oracle, TOAD, Web Services, SoapUI, XML.
Project Name, San Francisco, CA
Telecom Call Rating | Billing
QA Tester
May 09 – Sept 2011
<XYZ Company is> wireless service provider. Web based application for customers to view their bills, pay
bills, check their payments, e-bill enrollment,. Testing included new features, upgrades, enhancements,
production fixes and validating billing of customers monthly bill statements.
RESPONSIBILITIES:
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
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Developed Test Plan and Test Cases for e-bill, call rating based on the user stories (functional and
technical requirements), based on the solution requirement specification (SRS) documents from
Business analyst and technical design documents from Developers.
Attended sprint plan meetings to review the requirements.
Maintained issue trackers to track requirement and business clarifications.
Involved in manual testing of the application and tested the billing functionality and call rating.
Tested bill rating based on the universal service order codes (USOCs), feature codes and plans.
Tested billing calculations based on multiple plans / features like text messages, downloading files
etc.
Involved in webservices testing using SOAPUI.
Worked on Enterprise data Integration tool (Informatica) testing the data migration from IBM DB2
to Oracle Database and reviewed the mapping document and developed test cases for ETL testing.
Experience in testing the process of extracting Meta data from sources and targets, transform and
load the data into Target systems.
Worked on generating reports using the Business Intelligence (BI) Tools and knowledge of BI
Architecture.
Developed automation test scripts for Quick test professional.
Data Driven Testing using parameterization in Quick Test Professional (QTP) to test the application
with different sets of data. Executed SQL queries, joins and stored procedures.
Conducted Unit Testing (Module Testing), Integration Testing, Regression and Smoke Testing.
Interacted with performance testing team to provide the functionality of application to help them
build performance test plan. Prepared test data for performance testing.
Executed VUGen scripts in Load Runner for Performance, Load and Stress Testing using Controller
in Load Runner and generated reports using Analysis tool in Load Runner.
Performed Smoke Testing, Security Testing, GUI Testing and User Acceptance Testing.
Member of the User acceptance Testing Team, wrote Enhancement Requests and worked with the
perspective of the user.
Coordinated with developers to fix the bugs and conducted Functional (Positive and Negative), and
Integration Testing.
Participated in weekly meeting with the management team and walkthroughs.
ENVIRONMENT: C#, .net, QuickTestProfessional (QTP), Quality Center, LoadRunner, MS Office, Unix,
IBM DB2 , OracleOLAP.
XYZ Company, New York, NY
Claim Processing / Billing
QA Test Analyst (Manual/Automation/Performance testing)
month 08 – month 09
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
XYZ Insurance Company is one of the leading insurance companies providing auto and home insurance. This
project involved in testing and analyzing billing, credit and adjustment entry for customers. The position
involved in QA testing of Client/Server and Web Applications of a wide range of general insurance and life
insurance products for commercial, institutional and individual customers through a variety of distribution
channels.
RESPONSIBILITIES:
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Worked in Agile methodology. Attended Daily standup meetings. Developed Test Plan and Test
cases based on the user stories (Functional requirements)
Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the
Defects using Quality Center.
Executed manual test cases and identified the test cases to be automated.
Extensively used Quality Center for test planning, bug tracking and reporting.
Uploaded Business requirements, test scenarios, test cases and defects to QualityCenter
Expertise in QA Testing in distributed Unix/Windows Environment and Oracle databases as back
end & performed end-to-end testing. Tested WebServices and XML using SoapUI.
Developed test plans, test cases, test scenarios using the QualityCenter and prepared test data.
Prepared Test Cases for GUI application. Developed test scripts for Data driven testing using
parameterization in QTP by using Excel sheet for test data and Database Queries based on the
functionality.
Converted manual test scripts to automated test scripts in Quick Test Professional, enhanced the
scripts by adding user-defined functions. Worked on Automated test scenarios for GUI,
Functionality, Integration, Database, Boundary, Security and Regression Testing using Quick Test
Professional.
Involved in testing the backend Database retrieved the data from the tables using SQL.
Worked on the high-level framework, identifying the functional areas and created different functions
to make the scripts reusable in QuickTestProfessional.
Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for
handling windows with different names.
Identified bottlenecks, and discussed the same with business analysis team, developers and technical
architects and attended meetings.
Executed shell scripts in Linux.
Reported the bugs, Emailed notifications to the developers using the Quality Center.
ENVIRONMENT: Java/J2EE, Quick Test Professional (QTP), Quality Center, WebLogic application server,
UNIX, MS Office, Oracle, WebServices, SoapUI.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
XYZ, Richmond, VA
Supply Chain Management
E- Commerce / POS – Point of Sale - Billing
QA Test Engineer(Manual/Automation)
Apr 07 – Feb 08
XYZ company is one of the leading brands of America selling consumer electronics including accessories. It is
Internet based e-commerce web application. System is designed and developed such that the transactions are
secure, calculate rates and billing based on the options, able to handle heavy user traffic periods and allowed
users to browse through the products. Features include saving shopping cart, multiple shipping addresses, gift
registry etc. Also worked on another project that is used in stores for Point of Sale (POS).
RESPONSIBILITIES:
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Developed test cases and performed manual testing for each system build for POS, e-commerce apps.
Performed Backend Testing and ensured the authentic retrieval of the data from the database.
Parameterized key elements to verify the Database Integrity.
Conducted Regression Testing on various builds of the application and reported the defects to the
developers using Quality Center for the bug fixing and tracking.
Performed GUI Testing by creating GUI checkpoints to verify the functionality of the GUI objects
using QuickTestProfessional.
Tested SAP SD – Sales and Distribution module to validate the data and reports.
Used Actions and Re-usable Actions in QuickTestProfessional, for designing the Automation test
scripts.
Extensively worked with VB scripting and Descriptive programming by using
QuickTestProfessional.
QualityCenter was used to track defects and reported to development team.
Developed base line scripts for testing the future release of the application using
QuickTestProfessional.
Script enhancements and Data Driven Testing were implemented with QuickTestProfessional.
Enhanced Test Scripts using user defined functions (Function libraries) in VB script.
Involved in entire QA Life Cycle, which includes Test Designing and Execution of the entire QA
process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
Analyzed the specifications in the User Requirements Document, Functional Specifications and
Technical Requirement Documents to prepare Test plans.
ENVIRONMENT: C# .net, VB Script, Oracle, SQLPlus, SAP SD module (Sales and Distribution), XML,
Quick Test Professional (QTP), Quality Center, MS Office, Adobe Flex.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
ABC-xyz Bank, MO.
Financial Management / Mutual Funds / Securities
QA Analyst
Aug 05 – Feb 07
ABC-xyz Bank provides a diversified line of financial services, including business and personal banking,
wealth management, estate planning and investments through its affiliated companies. The project involved
testing the online Banking and Client Management applications that provide client account information. The
modules under test were Order Management and Transaction Management.
RESPONSIBILITIES:
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Reviewed test cases for requirements coverage, ambiguity, and completeness.
Performed manual testing on different modules of the application.
Performed Functional, Integration, System and Security Testing.
Performed web specific testing like Link checking, Browser page testing, Application Testing and
Security Testing.
Documenting the Test results using Quality Center
Query databases to retrieve data through Joins and Select statements
Attended meetings with Developers, Team Leads to create a friendly manner and helped them to solve
the errors.
Extensively used FTP tools for copying files across different UNIX servers, from Windows to UNIX
and vice versa.
Interacted with the Testing and Development team to resolve and to follow up on development issues.
Reported results and updates to the QA Lead.
ENVIRONMENT: Quality Center, Java, JSP, Servlets, Windows 2000/NT, SQL-Server, Web Logic, HPUX, Oracle, Solaris.
Xxxxx Health Insurance, Detroit, MI
HealthCare claims & Billing Processing
QA Tester
Month 05 – Month 05
xxxxxx is a leading national individual health insurance company providing high quality, low cost health
insurance to individuals, families and the self-employed. I was involved in testing the claims application for
xxxxxx. This application accepts different claims like Medical claims, Dental claims, Pharmacy claims and
vision claims from different vendors and route the claims into Batch Adjudication System and Online
Adjudication. Here the Batch Adjudication System automatically adjudicates the claims and sends the files to
Payment department. In the Online Adjudication system examiners will check the files and then they will move
the claims to Payment department.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.
RESPONSIBILITIES:
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Involved in writing Test Plan, Test cases and responsible for executing the Test Scripts.
Prepared Test Data by developing and executing SQL queries from database.
Performed Functional, Regression, Unit / Module Testing, Smoke Testing, Database Testing and System
Testing
Interacted with Business users and Technical team to provide some suggestions on user requirements.
Tracked defects using IBM (Rational) Clear Quest.
Bugs were reported to Developers using Test Director and after fixed regression testing was performed.
Involved in testing HIPAA EDI Transactions.
Transactions focused on 835 and 837.
Extensively used the MVS utilities like File – Aid, QMF and DB2 Load for scheduling the jobs.
Used DI Central and Direct EDI tools to test the EDI.
Used ClarEDI tool to verify mapping to X12 format.
Used IBM/JCL Load utilities to Load the Data from legacy systems to New DB2.
Worked with other team members in developing automation scripts in QTP for Regression testing.
Involved in loading the Flat files into Oracle Database and involved in writing Complex SQL Queries.
ENVIRONMENT: IBM (Rational) Clear Quest, Quick Test Professional (QTP), Cobol, CICS, Di Central tool,
Direct EDI, EDI X12N 4010, Paper Free HIPAA Toolkit, DB2, TSO/ISPF, JCL, Visual Basic, ASP, VB Script,
XML, SQL, UNIX, Windows95/98/NT/2000/XP.
NOTE: This is just model / sample resume – H2KINfosys is not responsible for how you want to prepare your
resume.. Please create your own resume to increase chance of getting job. Avoid copying and
pasting into your resume.