Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition Sample Catalogs, Matrices and Diagrams v2.02: 7 April 2011 Download the bundle from http://www.opengroup.org/bookstore/catalog/i093.htm V9 Edition Copyright © 2009-2011 Slide 1 ©2009-2011 The Open Group, All Rights Reserved The Open Group gratefully acknowledges the contributions All rights reserved Published by The Open Group, 2011 from SAP and Capgemini © 2009-2011 The Open Group, All Rights Reserved Sample Catalogs, Matrices and Diagrams TOGAF is a registered trademark of The Open Group in the United States and other countries Slide 2 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 1 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition Objectives The objectives of this presentation are to illustrate: • TOGAF 9 Catalogs, Matrices and Diagrams • What they consist of • Examples • How they can be used The examples shown are illustrative. The exact format of the catalogs, matrices and diagrams will depend on the tools used and adaptations to TOGAF for the specific EA. Slide 3 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved TOGAF 9 Catalogs, Matrices and Diagrams Preliminary Phase • Principles catalog Phase A, Architecture Vision • • • Stakeholder Map matrix Value Chain diagram Solution Concept diagram Phase B, Business Architecture • Organization/Actor catalog • Driver/Goal/Objective catalog • Role catalog • Business Service/Function catalog • Location catalog • Process/Event/Control/Product catalog • Contract/Measure catalog • Business Interaction matrix • Actor/Role matrix • Business Footprint diagram • Business Service/Information diagram • Functional Decomposition diagram • Product Lifecycle diagram • Goal/Objective/Service diagram • Business Use-Case diagram • Organization Decomposition diagram • Process Flow diagram • Event diagram Phase D, Technology Architecture • Technology Standards catalog • Technology Portfolio catalog • System/Technology matrix • Environments and Locations diagram • Platform Decomposition diagram • Processing diagram • Networked Computing/Hardware diagram • Communications Engineering diagram Phase C, Data Architecture • • • • • • • • • Data Entity/Data Component catalog Data Entity/Business Function matrix System/Data matrix Class diagram Data Dissemination diagram Data Security diagram Class Hierarchy diagram Data Migration diagram Data Lifecycle diagram Phase C, Application Architecture • • • • • • • • • • • • • • Phase E. Opportunities & Solutions • Project Context diagram • Benefits diagram Application Portfolio catalog Interface catalog System/Organization matrix Role/System matrix System/Function matrix Application Interaction matrix Application Communication diagram Application and User Location diagram System Use-Case diagram Enterprise Manageability diagram Process/System Realization diagram Software Engineering diagram Application Migration diagram Software Distribution diagram Requirements Management • Requirements catalog Slide 4 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 2 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition P Preliminary Phase Catalogs, Matrices and Diagrams Catalogs • Principles Catalog Diagrams Matrices Slide 5 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved P Catalogs Catalog Principles Catalog Purpose The Principles catalog captures principles of the business and architecture principles that describe what a "good" solution or architecture should look like. Principles are used to evaluate and agree an outcome for architecture decision points. Principles are also used as a tool to assist in architectural governance of change initiatives. The Principles catalog contains the following metamodel entities: * Principle Slide 6 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 3 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition A Architecture Vision Catalogs, Matrices and Diagrams Catalogs Matrices • Stakeholder Map Matrix Diagrams • Value Chain Diagram • Solution Concept Diagram Slide 7 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved A Stakeholder Example Stakeholder Map Matrix Involvement Class Relevant Artifacts CxO This stakeholder group is interested in the high-level drivers, goals and objectives of the organization, and how these are translated into an effective process and IT architecture to advance the business Keep Satisfied Business Footprint Goal/Objective/Service Model Organization Chart Program Management Office This stakeholder group is interested in prioritizing, funding, and aligning change activity. An understanding of project content and technical dependencies adds a further dimension of richness to portfolio management and decision making. Keep Satisfied Roadmaps Business Footprint Application Communication Functional Decomposition HR Key features of the enterprise architecture are roles and Actors that support the functions, applications, and technology of the organization. HR are important stakeholders in ensuring that the correct roles and actors are represented. Keep Informed Organization Chart Organization/Actor/ Location Slide 8 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 4 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition A Example Value Chain Diagram Source: Wikipedia.org Slide 9 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved A Value Chain Diagram Product & Offer Sales Fulfilment Payments Servicing Slide 10 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 5 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition A Value Chain Diagram Slide 11 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved A Example Solution Concept Diagram • A high-level representation of the solution envisaged • A pencil sketch of the expected solution at the outset of the engagement Membership Conference Attendance Customers Interest, consideration, join, re-new Certification Publication Reliable, 24x7, self-service infrastructure Slide 12 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 6 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition A Solution Concept Diagram Slide 13 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved A Solution Concept Diagram Today’s use of channels Tomorrow’s use of channels High Value Tasks RM RM SERVICE TEAM From RM to ST SERVICE TEAM From Service Team to CC From RM to CC CALL CENTER CALL CENTER SELF SERVICE INTERNET PORTAL From Call Centre to Online From Service Team to Online From RM to Online SELF SERVICE INTERNET PORTAL Low Value Tasks Slide 14 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 7 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Business Architecture Catalogs, Matrices and Diagrams Catalogs • Organization/Actor catalog • Driver/Goal/Objective catalog • Role catalog • Business Service/Function catalog • Location catalog • Process/Event/Control/Product catalog • Contract/Measure catalog Matrices • Business Interaction matrix • Actor/Role matrix Diagrams • Business Footprint diagram • Business Service/Information diagram • Functional Decomposition diagram • Product Lifecycle diagram • Goal/Objective/Service diagram • Business Use-Case diagram • Organization Decomposition diagram • Process Flow diagram • Event diagram Slide 15 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Catalogs Catalog Organization/ Actor Catalog Purpose A definitive listing of all participants that interact with IT, including users and owners of IT systems. It contains the following metamodel entities: •Organization Unit, Actor Location (may be included in this catalog if an independent Location catalog is not maintained) Driver/Goal/ Objective Catalog A cross-organizational reference of how an organization meets its drivers in practical terms through goals, objectives, and (optionally) measures. It contains the following metamodel entities: •Organization Unit, Driver, Goal, Objective, Measure (may optionally be included) Role Catalog The purpose of the Role catalog is to provide a listing of all authorization levels or zones within an enterprise. Frequently, application security or behavior is defined against locally understood concepts of authorization that create complex and unexpected consequences when combined on the user desktop. It contains the following metamodel entities: •Role Slide 16 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 8 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Catalogs Catalog Purpose Business Service / Function Catalog A functional decomposition in a form that can be filtered, reported on, and queried, as a supplement to graphical Functional Decomposition diagrams. It contains the following metamodel entities: Location Catalog A listing of all locations where an enterprise carries out business operations or houses architecturally relevant assets, such as data centers or end-user computing equipment. It contains the following metamodel entities: •Location Process/ Event/ Control/ Product Catalog The Process/Event/Control/Product catalog provides a hierarchy of processes, events that trigger processes, outputs from processes, and controls applied to the execution of processes. This catalog provides a supplement to any Process Flow diagrams that are created and allows an enterprise to filter, report, and query across organizations and processes to identify scope, commonality, or impact. It contains the following metamodel entities: •Organization Unit,Business Function, Business Service, Information System Service (may optionally be included here) •Process, Event, Control, Product Slide 17 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Catalogs Catalog Contract/ Measure Catalog Purpose A listing of all agreed service contracts and (optionally) the measures attached to those contracts. It forms the master list of service levels agreed to across the enterprise. It contains the following metamodel entities: •Business Service •Information System Service (optionally) •Contract •Measure Slide 18 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 9 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Matrices • Business Interaction matrix • Actor/Role matrix Slide 19 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Business Interaction Matrix • The purpose of this matrix is to depict the relationship interactions between organizations and business functions across the enterprise. Providing Business Services Consuming Business Services Engineering Procurement Manufacturing Sales and Distribution Customer Service Engineering Procurement Contract for supply of materials Manufacturing Sales and Distribution Contract for supply of product specification Customer Service Contract for supply of sales forecasts Contract for supply of product Contract for fulfillment of customer orders Slide 20 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 10 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Actor/role Matrix • The purpose of this matrix is to show which actors perform which roles, supporting definition of security and skills requirements. R R R R R I I I I R C C C C R I I I I I I I I C C C C C C C C C R R C C C C I A External Vendors / Suppliers Head of Implementation I I I I I A A A A C I I C C C C C C Project Manager Enterprise Infrastructure Architect I I I I I R C I I I IT Operations Infrastructure Solution Architect I C I R C C C I I C Infrastructure Designer Infrastructure Strategist I I R R R R R C R I A C I Architecture Configuration Manager Head of Strategy and Architecture I I Business Unit Service Owner I I R I I Business Unit Head C R I I I IT Management Forum C C I R A I I I I C C Infrastructure Implementation Actors C I A A I R C I C C Strategy and Architecture Actors Business Unit Application Architect Business Unit Actors Technical Design Authority I Steering Group Actors Enterprise Design Authority I I I Enterprise Architect R = Responsible for carrying out the role A = Accountable for actors carrying out the role C = Consulted in carrying out the role I = Informed in carrying out the role Strategy Lifecycle Roles Architecture Refresh Architecture Roadmap Benefits Assessment Change Management Framework Refresh Project Lifecycle Roles Solution Architecture Vision Logical Solution Architecture Physical Solution Architecture Design Governance Architecture Configuration Management CIO Office of CIO Actors C C I R R R C A Slide 21 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B • • • • • • • • • Diagrams Business Footprint diagram Business Service/Information diagram Functional Decomposition diagram Product Lifecycle diagram Goal/Objective/Service diagram Business Use-Case diagram Organization Decomposition diagram Process Flow diagram Event diagram Slide 22 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 11 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Business Footprint Diagram • Describes the links between business goals, organizational units, business functions, and services, and maps these functions to the technical components delivering the required capability. • Demonstrates only the key facts linking organization unit functions to delivery services and is utilized as a communication platform for senior-level (CxO) stakeholders Slide 23 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Business Footprint Diagram Slide 24 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 12 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Order C1 C2 Receive Order C3 Process Order Distribute Goods / Services C4 Support Services Store Operations C5 Manage Invoice Customer Cash Business Process Integration Layer C0 Orderto-Cash Business Footprint Diagram Accounts Receivable Supply Chain Mgmt Functional Services Layer User Management Layer Buyer Portal Employee Portal Exchanges Supplier Portal Customer Portal Partner Portal Others Slide 25 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Business Footprint Diagram SC2 – Plan sales & operations SC1 – Plan & manage the demand SC11 - Monthly Forecast Generation SC3 – Establish inventory plan SC4 – Define manufacturing plan SC51 – Logistics Capacity Planning SC22 – Cross-UOT Demand & Supply Balancing and LP S&OP validation SC12 - Monthly Forecast Collaboration SC21 – UOT and LPS Tactical Supply Planning SC17 – Forecast Weekly Update SC32 – Inventory Management Rules Parameter Definition SC16 – Demand explosion for assembly SC42 – Multi-Plant Planning SC52 – Distribution Supply Planning – midTerm SC53 – Distribution Supply Planning – shortTerm SC54 - Distribution shortage management SC41 – Plant Production Planning SC13 – Planned demand consumption by customer order SC5 - Plan goods movements and resources in the distribution network SC61 – Warehouse Management SC62 – Long Distance Transportation SC63– Short-Distance Transportation GFB57- Process steps traceability SC55 – Deployment SC56 – Intra-group exchanges management SC14 – Allocation Definition Rules for ATP (monthly) SC15 – Allocation Definition Rules for ATP (daily) SC6 – Schedule & execute goods movements, storage and transportation decisions SC57 – Procurement exchanges management SC65 – Transportation administration GFB58 – Product Traceability SC70 - Inventory Management (physical and planned inventory including internal transfer orders) SC04 - Inventory Norms Definition SC0 - Referential GFB64 - Supply Chain Costs & Margin Referential GFB61 – Supply Chain Referential – Logistics Resource GFB62 – Supply Chain Referential – Production Process Model GFB63 – Demand Planning Referential GFB65 - Supply Chain Referential – Production & Distribution & Ship to Customer Network GFB59 – Product & Services – Client Catalog GFB50 – Product & Services Referential GFB51 - Client Referential SC9 - BI SC91 – Demand BI / Reporting SC92 – Tactical Planning BI / Reporting SC93 – Inventory BI / Reporting SC94 – Plant Planning BI / Reporting SC95 – Distribution Planning BI / Reporting SC96 – Logistics BI / Reporting GFB70 – Global Cross-Domain Reporting & Analysis Slide 26 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 13 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Business Footprint Diagram Slide 27 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved BBusiness Service/Information Diagram • Shows the information needed to support one or more business services. • Shows what data is consumed by or produced by a business service and may also show the source of information. • Shows an initial representation of the information present within the architecture and therefore forms a basis for elaboration and refinement within Phase C (Data Architecture). Slide 28 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 14 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition BExample Business Service/Information Diagram Basic example Slide 29 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved BExample Business Service/Information Diagram Extended example showing actors and service interactions Slide 30 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 15 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition Business Services and Information Diagram Slide 31 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved Business Services and Information Diagram Slide 32 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 16 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Functional Decomposition Diagram • It shows on a single page the capabilities of an organization that are relevant to the consideration of an architecture. • By examining the capabilities of an organization from a functional perspective, it is possible to quickly develop models of what the organization does without being dragged into extended debate on how the organization does it. Slide 33 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Functional Decomposition Diagram Slide 34 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 17 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Functional Decomposition Diagram Primary Support Human Admin Finance Resources Business Planning Marketing & Sales Manage Public Develop & Track Plan Human Formulate Develop New Relations Financial Plan Resources Strategy Business Provide Legal Appropriate Services Funds Acquire Human Resources Develop and Maintain Business Plan Establish Customer Requirements Perform Audit & Controls Develop & Manage Product Cost Manage Manage Transportation Payables Maintain Manage Facilities Receivables Provide Administrative Services Manage Assets Develop Obtain Sales Employees Commitments Provide Employee Services Provide Customer Support Manage Union Activities Terminate Active Employment Engineering Research and Develop Technology Inventory Plan Material Requirements Engineer and Design Products Procure Equipment Material & Tools Engineer and Design Processes Suppliers Manage Manufacturing Plan Manufacturing Requirements Engineer Packages Perform Quality Ship Engineering Products Convert Resources to Product Design Tools Manage Control and Equipment Inventory Production Manage Engineering Changes Distribution Maintain Plant Equipment & Tools Manage Warranty Activities Slide 35 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Product Lifecycle Diagram • This assists in understanding the lifecycles of key entities within the enterprise. • Understanding product lifecycles is becoming increasingly important with respect to environmental concerns, legislation, and regulation where products must be tracked from manufacture to disposal. • Equally, organizations that create products that involve personal or sensitive information must have a detailed understanding of the product lifecycle during the development of Business Architecture in order to ensure rigor in design of controls, processes, and procedures. Examples of this include credit cards, debit cards, store/loyalty cards, smart cards, user identity credentials (identity cards, passports, etc.). Slide 36 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 18 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Example Product Lifecycle Diagram Source: Kotler and Armstrong, 2004 Slide 37 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Product Lifecycle Diagram Slide 38 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 19 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Goal/Objective/Service Diagram • This defines the ways in which a service contributes to the achievement of a business vision or strategy. • Services are associated with the drivers, goals, objectives, and measures that they support, allowing the enterprise to understand which services contribute to similar aspects of business performance. • This also provides qualitative input on what constitutes high performance for a particular service. Slide 39 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Goal/Objective/ Service Diagram rol-CFO gol-Increase revenues rol-VP Marketing obj-"aftersales" market rol-VP Sales obj-creating new line of cars by the end of... Functionsales and marketing c a p M a rk e t in g c a p -P re O w n e d v e h ic a . . . c a p c a m p a ig n c a p -S a le s c a p - P r e -s a l e Slide 40 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group c a p - O r d e rt o - D e l iv e r y 20 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Business Use-case Diagram • This displays the relationships between consumers and providers of business services. • Business services are consumed by actors or other business services and the Business Use-Case diagram provides added richness in describing business capability by illustrating how and when that capability is used. • They help to describe and validate the interaction between actors and their roles to processes and functions. • As the architecture progresses, the use-case can evolve from the business level to include data, application, and technology details. Architectural business use-cases can also be re-used in systems design work. Slide 41 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Use-case Diagram Slide 42 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 21 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition BOrganization Decomposition Diagram • This describes the links between actor, roles, and location within an organization tree. • An organization map should provide a chain of command of owners and decision-makers in the organization. Slide 43 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved BExample Organization Decomposition Diagram rol-CEO org-Worldwide Public Affairs and Policy org-Chief Medical Officer rol-Field Based Govt. Relations org-Global Research & Development rol-Wolrdwide Pharmaceutical Operations rol-Vice Chairman rol-Global Manufacturing rol-Wolrdwide Medical org-Wolrdwide talent Development and HR org-General Counsel loc-US rol-Wolrdwide Research rol-Talent Development rol-Intellectual Property rol-HealthWelness rol-Employment Law rol-CFO rol-Wolrdwide Communications rol-Philanthropy/Stakeholder Advocacy rol-Safety Risk Management rol-Worldwide Development rol-Science Advocacy rol-Worldwide Research Affairs rol-Worldwide Policy rol-Financ ial Strategy rol-Federal Government relations loc-Japan/ASIA rol-Worlwide Strategic Planning rol-Planning rol-Line Support rol-Diversity and Inclusion rol-Litigation/Regulatory rol-compensation and Benefits rol-Business Transactions rol-Animal Health loc-Europe rol-Worldwide Licensing and Business Develoment rol-Wolrdwide Technology loc-Middle East rol-Human Resources rol-Business Services rol-Complinace Officer loc-Canada rol-Site Leader(s) rol-Wolrdwide Investor Development rol-Internal Audit Slide 44 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 22 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Process Flow Diagram • This depicts all models and mappings related to the process metamodel entity. • It shows sequential flow of control between activities and may utilize swim-lane techniques to represent ownership and realization of process steps. • In addition to showing a sequence of activity, process flows can also be used to detail the controls that apply to a process, the events that trigger or result from completion of a process, and also the products that are generated from process execution. Slide 45 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Start Example Process Flow Diagram Step 2 Step 1 Step 5 Step 3 Step 6 Step 4 Step 6 Step 6 STOP Slide 46 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 23 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Example Process Flow Diagram Technical Support Team Start Sales Rep Pricer Step 2 Step 1 Custom app Email Custom Bid Approver CRM Customer Rep Step 5 Step 6 email IWF Step 3 Customer Rep Step 6 Consolidation Tool Pricer Step 4 MS Word MS Excel Customer Rep Step 6 STOP Spreadsheet Process Flow (w/Roles & Applications) Slide 47 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Events Diagram • This depicts the relationship between events and process. • Certain events - such as arrival of information (e.g. a customer’s sales order) or a point in time (e.g. end of fiscal quarter) cause work and actions to be undertaken within the business. Slide 48 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 24 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition B Example Events Diagram Impacts/Generates Triggers Event Business result Process (e.g. End of Fiscal Quarter) (e.g. 1Q results reported to Government Agencies) (e.g. Financial Reporting Process) Slide 49 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved B Example Events Matrix EVENT PROCESS TRIGGERED BUSINESS RESULT(S) Customer submits sales order Sales order processing Create & save sales order Generate acknowledgement Confirm receipt of customer order Begin order fulfilment activities Sales order captured in order book Customer submits request for custom product Custom product configuration Capture requirements from customer Define custom specifications Price custom configuration Negotiate with customer Secure approval from customer regarding configuration and price Custom product configured Customer contract signed End of quarter Financial reporting process Financial report generated Slide 50 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 25 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Data Architecture Catalogs, Matrices and Diagrams Catalogs • Data Entity/Data Component catalog Diagrams • Class diagram • Data Dissemination diagram • Data Security diagram • Class Hierarchy diagram • Data Migration diagram • Data Lifecycle diagram Matrices • Data Entity/Business Function matrix • System/Data matrix Slide 51 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Catalogs Catalog •Data Entity/Data Component Catalog Purpose To identify and maintain a list of all the data use across the enterprise, including data entities and also the data components where data entities are stored. It contains the following metamodel entities: •Data Entity •Logical Data Component •Physical Data Component Slide 52 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 26 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Matrices • Data Entity/Business Function matrix • System/Data matrix Slide 53 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Data Entity/Business Function Matrix • The purpose of the Data Entity/Business Function matrix is to depict the relationship between data entities and business functions within the enterprise. • The mapping of the Data Entity-Business Function relationship enables the following to take place: – Assignment of ownership of data entities to organizations – Understand the data and information exchange requirements business services – Support the gap analysis and determine whether any data entities are missing and need to be created – Define system of origin, system of record, and system of reference for data entities – Enable development of data governance programs across the enterprise (establish data steward, develop data standards pertinent to the business function, etc.) Slide 54 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 27 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition CExample Data Entity/Business Function Matrix BUSINESS FUNCTION (Y-AXIS) AND DATA ENTITY (X-AXIS) Customer Relationship Management CUSTOMER MASTER Supply Chain Management BUSINESS PARTNER Business partner data management service Owner – Sales & Marketing business unit executive Function can Create, read, update and delete customer master data Customer Requirement Processing Service Owner – Supply Chain Manager CUSTOMER LEADS Business partner data management service Owner of data entity (person or organization) Function can Create, read, update and delete N/A PRODUCT MASTER Lead Processing Service Owner – Customer Relationship Manager Function can only Create, read, update customer leads N/A N/A Product data management service Owner – Global product development organization Slide 55 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C System/Data Matrix • The purpose of the System/Data matrix is to depict the relationship between systems (i.e., application components) and the data entities that are accessed and updated by them. • Systems will create, read, update, and delete specific data entities that are associated with them. For example, a CRM application will create, read, update, and delete customer entity information. Slide 56 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 28 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Example System/Data Matrix APPLICATION (YAXIS) AND DATA (X-AXIS) DESCRIPTION OR COMMENTS DATA ENTITY DATA ENTITY TYPE CRM System of record for customer master data Customer data Master data Commerce Engine System of record for order book Sales orders Transactional data Sales Business Warehouse Warehouse and data mart that supports North American region Intersection of multiple data entities (e.g. All sales orders by customer XYZ and by month for 2006) Historical data Slide 57 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C • • • • • • Diagrams Class diagram Data Dissemination diagram Data Security diagram Class Hierarchy diagram Data Migration diagram Data Lifecycle diagram Slide 58 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 29 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Class Diagram • The purpose is to depict the relationships among the critical data entities (or classes) within the enterprise. Account I.A1 Information Update Account P.A12 Actor Customer Profile I.C2 Trigger Contact Process P.CS13 Payment P.CS5 Service Request T.P8 Agent A.A4 Enquiry T.C1 Customer A.C2 Customer Information I.C1 Slide 59 ©2009-2011 The Open Group, All Rights Reserved Appeal T.C19 Complaint T.C16 © 2009-2011 The Open Group, All Rights Reserved C Class Diagram Slide 60 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 30 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Class Diagram Slide 61 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Data Dissemination Diagram • The purpose of the Data Dissemination diagram is to show the relationship between data entity, business service, and application components. • The diagram should show how the logical entities are to be physically realized by application components. • Additionally, the diagram may show data replication and system ownership of the master reference for data. Slide 62 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 31 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition CExample Data Dissemination Diagram Warehouse Warehouse Customer Order History Stock Online OnlineAccount Account Self Service Self Service Billing Billing Customer Account Balance Invoice History Business Service Data Entities Application Online Account Self Service Customer Warehouse Billing Order History Warehouse Stock Warehouse Account Balance Billing Invoice History Billing Slide 63 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Data Dissemination Diagram Slide 64 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 32 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Data Dissemination Diagram Slide 65 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Data Dissemination Diagram Slide 66 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 33 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Data Lifecycle Diagram • The Data Lifecycle diagram is an essential part of managing business data throughout its lifecycle from conception until disposal within the constraints of the business process. Fulfilment Order New Fulfilled Invoiced Paid Dispatched Closed Archived Deleted Closed Archived Deleted Customer Order New Slide 67 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Data Security Diagram • The purpose of the Data Security diagram is to depict which actor (person, organization, or system) can access which enterprise data. • This relationship can also be shown in a matrix form between two objects or can be shown as a mapping. Slide 68 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 34 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Example Data Security Diagram Actor Business Function Process Class of Roles (by job function) Physical Access Single Sign-on or Access Control Location Business Service Access Control (levels of granularity) Access Control (levels of granularity) Logical Application Component Slide 69 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Example Data Security Matrix ACTOR CLASS OF ROLES (JOB FUNCTION) FUNCTION BUSINESS SERVICE TYPE OF ACCESS LOCATION Financial Analyst SOA Portfolio Financial Analyst Financial Analysis SOA portfolio service NA (US, CA) EMEA (UK, DE) APJ Physical Access Control (tables xyz only) Procurement & Spend Analyst Procurement Management and Control WW Direct Procurement Supplier portal Service NA (US Midwest) Access control WW Contracts System (application) Not applicable WW Direct Procurement Supplier Portal Service LA Access control (system to system) WW Product Development (Org Unit) Geo Brand Managers WW Direct Procurement Supplier Portal Service WW (all Geos) Access Control Slide 70 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 35 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Data Migration Diagram • The purpose of the Data Migration diagram is to show the flow of data from the source to the target applications. • The diagram will provide a visual representation of the spread of sources/targets and serve as a tool for data auditing and establishing traceability. Slide 71 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Example Data Migration Diagram “Baseline” application components Data migration technology components “Target” application components ABM CRM Source of Customer records System of Record for Customer Master CCB ERP BDW Source of order history MRPA Source of Material data System of Record for Material Master & Order history Source Staging Transformation & Data Quality VLC (one per geo) Source of vendor data Target Staging SRM System of Record for Vendor Master & Contracts Slide 72 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 36 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Example Data Migration Mapping SOURCE LOGICAL APPLICATION COMPONENT ABM SOURCE DATA ELEMENT Cust_Name TARGET LOGICAL APPLICATION COMPONENT CRM TARGET DATA ELEMENT CUSTNAME Cust_Street_Addr CUSTADDR_LINE1 Cust_Street_Addr CUSTADDR_LINE2 Cust_Street_Addr CUSTADDR_LINE3 Cust_ContactName CUSTCONTACT Cust_Tele CUSTTELEPHONE Slide 73 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Class Hierarchy Diagram • The purpose of the Class Hierarchy diagram is to show the technical stakeholders a perspective of the class hierarchy. • This diagram gives the stakeholders an idea of who is using the data, how, why, and when. Slide 74 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 37 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Example Class Hierarchy Diagram Authorised User Authorised User Vehicle Tester Vehicle Tester Keeper Keeper Individual Individual Customer Customer Driver Driver Organisation Organisation Purchaser/Nominee Purchaser/Nominee Trainer/Booker Trainer/Booker Manufacturer Manufacturer Driving DrivingInstructor Instructor Operator Operator Taxi Driver Taxi Driver Dealing Dealing Driving Examiner Driving Examiner Driving Examiner Driving Examiner Slide 75 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Application Architecture Catalogs, Matrices and Diagrams Catalogs • Application Portfolio catalog • Interface catalog Matrices • System/Organization matrix • Role/System matrix • System/Function matrix • Application Interaction matrix Diagrams • Application Communication diagram • Application and User Location diagram • System Use-Case diagram • Enterprise Manageability diagram • Process/System Realization diagram • Software Engineering diagram • Application Migration diagram • Software Distribution diagram Slide 76 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 38 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Catalogs Catalog Application Portfolio Catalog Purpose To identify and maintain a list of all the applications in the enterprise. This list helps to define the horizontal scope of change initiatives that may impact particular kinds of applications. An agreed Application Portfolio allows a standard set of applications to be defined and governed. It contains the following metamodel entities: •Information System Service •Logical Application Component •Physical Application Component Interface Catalog The purpose of the Interface catalog is to scope and document the interfaces between applications to enable the overall dependencies between applications to be scoped as early as possible. It contains the following metamodel entities: •Logical Application Component •Physical Application Component •Application communicates with application relationship Slide 77 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C • • • • Matrices System/Organization matrix Role/System matrix System/Function matrix Application Interaction matrix Slide 78 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 39 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C System/Organization Matrix • The purpose of this matrix is to depict the relationship between systems (i.e., application components) and organizational units within the enterprise. • The mapping of the Application Component-Organization Unit relationship is an important step as it enables the following to take place: – Assign usage of applications to the organization units that perform business functions – Understand the application support requirements of the business services and processes carried out by an organization unit – Support the gap analysis and determine whether any of the applications are missing and as a result need to be created – Define the application set used by a particular organization unit Slide 79 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Example System/Organization Matrix APPLICATION (Y-AXIS) AND ORGANISATION UNIT (X-AXIS) CUSTOMER SERVICES PROCUREMENT AND WAREHOUSING HR X SAP HR X X SIEBEL X X SAP FINANCIALS X X PROCURESOFT X X CORPORATE FINANCE X Slide 80 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 40 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Role/System Matrix • The purpose of the Role/System matrix is to depict the relationship between systems (i.e., application components) and the business roles that use them within the enterprise. • The mapping of the Application Component-Role relationship is an important step as it enables the following to take place: – Assign usage of applications to the specific roles in the organization – Understand the application security requirements of the business services and processes supporting the function, and check these are in line with current policy – Support the gap analysis and determine whether any of the applications are missing and as a result need to be created – Define the application set used by a particular business role; essential in any move to role-based computing Slide 81 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Example Role/System Matrix APPLICATION (YAXIS) AND FUNCTION (XAXIS) CALL CENTRE OPERATOR CALL CENTRE MANAGER FINANCE ANALYST CHIEF ACCOUNTANT SAP HR X X X X SIEBEL X X SAP FINANCIALS X X X X PROCURESOFT X X Slide 82 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 41 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C System/Function Matrix • The purpose of the System/Function matrix is to depict the relationship between systems (i.e., application components) and business functions within the enterprise. • The mapping of the Application Component-Function relationship is an important step as it enables the following to take place: – Assign usage of applications to the business functions that are supported by them – Understand the application support requirements of the business services and processes carried out – Support the gap analysis and determine whether any of the applications are missing and as a result need to be created – Define the application set used by a particular business function Slide 83 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C APPLICATION (YAXIS) AND FUNCTION (XAXIS) Example System/Function Matrix CALL CENTRE 1ST LINE WAREHOUSE CONTROL VACANCY FILLING GENERAL LEDGER MAINTENANCE SAP HR X X X X SIEBEL X X SAP FINANCIALS X X PROCURESOFT X X X Slide 84 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 42 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C • • • • • • • • • Diagrams Application Communication diagram N2 model or Node Connectivity diagram Application and User Location diagram System Use-Case diagram Enterprise Manageability diagram Process/System Realization diagram Software Engineering diagram Application Migration diagram Software Distribution diagram Slide 85 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Application Communication Diagram • The purpose of the Application Communication diagram is to depict all models and mappings related to communication between applications in the metamodel entity. • It shows application components and interfaces between components. • Communication should be logical and should only show intermediary technology where it is architecturally relevant. Slide 86 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 43 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Example Application Communication Diagram Slide 87 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Application Communication Diagram Slide 88 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 44 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Application Communication Diagram Slide 89 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C N2 Model 1c ABC 1a 1b ABM 2a 3c CCD 3a 4a 3b CRM 1d 4b 3d IPC Slide 90 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 45 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Information Exchange Matrix LABEL SOURCE DESTINATION EVENT TRIGGERED DATA ENTITY 1a ABC ABM Sales order (create request) New sales order from front end 1b ABM ABC Sales order (confirm create) Order created in the backend ERP system 2a ABM CCD Product catalog Subscribe/Publi sh timer Slide 91 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved CApplication & User Location Diagram • The purpose of this diagram is to clearly depict the business locations from which business users typically interact with the applications, but also the hosting location of the application infrastructure. • The diagram enables: – – – – Identification of the number of package instances needed Estimation of the number and the type of user licenses Estimation of the level of support needed Selection of system management tools, structure, and management system – Appropriate planning for the technological components of the business – Performance considerations while implementing solutions Slide 92 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 46 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition CExample Application & User Location Diagram (part 1) APPLICATION CRM USER TYPE Developer Super User Administrator INTERNAL, CUSTOMER OR PARTNER Internal USER BUSINESS LOCATION NA Western Region EMEA Headquarters, UK SAP R/3 Test Engineers Mechanical Engineers Procurement managers Internal LOCATION ADDRESS Chicago Sears tower office Chicago Downtown office Middlesex, London Beijing Manufacturing Plant ORG UNIT (USER BELONGS TO) NA Sales & Marketing EMEA Sales Manufacturing & logistics Slide 93 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved CExample Application & User Location Diagram (part 2) Slide 94 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 47 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Application and User Location Diagram Slide 95 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C Application and User Location Diagram Slide 96 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 48 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Application and User Location Diagram Slide 97 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C System Use Case Diagram Source: wikipedia.org Slide 98 ©2009-2011 The Open Group, All Rights Reserved Copyright © 2009-2011, The Open Group 49 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C System Use Case Diagram Slide 99 ©2009-2011 The Open Group, All Rights Reserved © 2009-2011 The Open Group, All Rights Reserved C System Use Case Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 100 Copyright © 2009-2011, The Open Group 50 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Enterprise Manageability Diagram • The Enterprise Manageability diagram shows how one or more applications interact with application and technology components that support operational management of a solution. • Analysis can reveal duplication and gaps, and opportunities in the IT service management operation of an organization. Slide ©2009-2011 The Open Group, All Rights Reserved 101 © 2009-2011 The Open Group, All Rights Reserved C Example Enterprise Manageability Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 102 Copyright © 2009-2011, The Open Group 51 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Process/System Realization Diagram • The purpose of the Process/System Realization diagram is to clearly depict the sequence of events when multiple applications are involved in executing a business process. • It enhances the Application Communication diagram by augmenting it with any sequencing constraints, and hand-off points between batch and real-time processing. Slide ©2009-2011 The Open Group, All Rights Reserved 103 © 2009-2011 The Open Group, All Rights Reserved C Example Process/System Realization Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 104 Copyright © 2009-2011, The Open Group 52 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Software Engineering Diagram • The Software Engineering diagram breaks applications into packages, modules, services, and operations from a development perspective. • It enables more detailed impact analysis when planning migration stages, and analyzing opportunities and solutions. • It is ideal for application development teams and application management teams when managing complex development environments. Slide ©2009-2011 The Open Group, All Rights Reserved 105 © 2009-2011 The Open Group, All Rights Reserved C Example Software Engineering Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 106 Copyright © 2009-2011, The Open Group 53 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Application/Migration Diagram • The Application Migration diagram identifies application migration from baseline to target application components. • It enables a more accurate estimation of migration costs • It should be used to identify temporary applications, staging areas, and the infrastructure required to support migrations Slide ©2009-2011 The Open Group, All Rights Reserved 107 © 2009-2011 The Open Group, All Rights Reserved C Example Application/Migration Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 108 Copyright © 2009-2011, The Open Group 54 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition C Software Distribution Diagram • This diagram is a composite of the Software Engineering diagram and the Application-User Location diagram. • Depending on the circumstances, this diagram alone may be sufficient, or may not be needed. Slide ©2009-2011 The Open Group, All Rights Reserved 109 © 2009-2011 The Open Group, All Rights Reserved D Technology Architecture Catalogs, Matrices and Diagrams Catalogs • Technology Standards catalog • Technology Portfolio catalog • • Matrices System/Technology matrix Diagrams • Environments and Locations diagram • Platform Decomposition diagram • Processing diagram • Networked Computing/Hardware diagram • Communications Engineering diagram Slide ©2009-2011 The Open Group, All Rights Reserved 110 Copyright © 2009-2011, The Open Group 55 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Catalogs • Technology Standards catalog • Technology Portfolio catalog Slide ©2009-2011 The Open Group, All Rights Reserved 111 © 2009-2011 The Open Group, All Rights Reserved D Catalogs Catalog Technology Standards Catalog Purpose This documents the agreed standards for technology across the enterprise covering technologies, and versions, the technology lifecycles, and the refresh cycles for the technology. It contains the following metamodel entities: •Platform Service, Logical Technology Component, Physical Technology Component Technology Portfolio Catalog The purpose of this catalog is to identify and maintain a list of all the technology in use across the enterprise, including hardware, infrastructure software, and application software. An agreed technology portfolio supports lifecycle management of technology products and versions and also forms the basis for definition of technology standards It contains the following metamodel entities: •Platform Service, Logical Technology Component, Physical Technology Component Slide ©2009-2011 The Open Group, All Rights Reserved 112 Copyright © 2009-2011, The Open Group 56 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Matrices • System/Technology matrix Slide ©2009-2011 The Open Group, All Rights Reserved 113 © 2009-2011 The Open Group, All Rights Reserved D System/Technology Matrix • The System/Technology matrix documents the mapping of business systems to technology platform. • The System/Technology matrix shows: – Logical/Physical Application Components – Services, Logical Technology Components, and Physical Technology Components – Physical Technology Component realizes Physical Application Component relationships Slide ©2009-2011 The Open Group, All Rights Reserved 114 Copyright © 2009-2011, The Open Group 57 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition DExample System/Technology Matrix LOGICAL APPLICATION COMPONENT ABM Load balancer and Dispatcher PHYSICAL TECHNOLOGY COMPONENT SERVER ADDRESS IP ADDRESS Web server - node 1 [email protected] 10.xx.xx.xx Web server - node 2 [email protected] 10.xx.xx.xx Web server - node 3 [email protected] 10.xx.xx.xx App server – node 1 [email protected] 10.xx.xx.xx App server – node 2 [email protected] 10.xx.xx.xx App server – node 3 [email protected] 10.xx.xx.xx Database server (production) [email protected] 10.xx.xx.xx Database server (stating) [email protected] 10.xx.xx.xx Dispatcher server [email protected] 242.xx.xx.xx Slide ©2009-2011 The Open Group, All Rights Reserved 115 © 2009-2011 The Open Group, All Rights Reserved DExample System/Technology Matrix TECH FUNCTION HARDWARE LOGICAL Load balancing Name – Balancer Vendor - IBM Server Type – eServer Clustered – No No. of Nodes – N/A Server logical address [email protected] Maintenance Window – Sun 0100 to 0300 HARDWARE PHYSICAL Model/Type – IBM P7xx Serial Number – 1S4568 Processor Type RISC Power p5 Number of Processors - 4 way Memory - 8GB Hard drive - 4 TB IP - 11.xx.xx.xx SOFTWARE LOGICAL SOFTWARE PHYSICAL Product- IBM Load balance manager Vendor - IBM OS – UNIX based SW Components – LB v3.2 (list all the other components of the SW product) AIX 10.2.1 License Type Enterprise wide license License expiry date - 12/31/2011 Slide ©2009-2011 The Open Group, All Rights Reserved 116 Copyright © 2009-2011, The Open Group 58 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition DExample System/Technology Matrix APPLICATION COMPONENT DEPLOYMENT UNIT TECHNOLOGY COMPONENT Load Balancer Smart dispatch v1.2 (both installation and execution code) Load balancing server ([email protected]) Commerce pages HTML code Applets JSP Web Server cluster ([email protected], [email protected], [email protected]) Commerce Engine •Order Entry (both installation and execution code) •Shopping Cart (both installation and execution code) •Application Server ([email protected], [email protected]) Slide ©2009-2011 The Open Group, All Rights Reserved 117 © 2009-2011 The Open Group, All Rights Reserved D • • • • • Diagrams Environments and Locations diagram Platform Decomposition diagram Processing diagram Networked Computing/Hardware diagram Communications Engineering diagram Slide ©2009-2011 The Open Group, All Rights Reserved 118 Copyright © 2009-2011, The Open Group 59 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition DEnvironments and Locations Diagram • Depicts which locations host which applications • Identifies what technologies and/or applications are used at which locations • Identifies the locations from which business users typically interact with the applications. • It should also show the existence and location of different deployment environments – including non-production environments, such as development and pre production. Slide ©2009-2011 The Open Group, All Rights Reserved 119 © 2009-2011 The Open Group, All Rights Reserved DExample Environments and Locations Diagram app-integration platform for suppliers(dexis ) locLudwigsburg appCAD/CAE app-Project managment system app-R&D system of systems loc-Italia loc-Japan locLudwigsburg tec-Windows XP tec-Windows Vista locStuttgart tec-RDB tec-OCR loc-USA locLudwigsburg loc-Italia appBuild-toOrder (BTO) loc-Japan Slide ©2009-2011 The Open Group, All Rights Reserved 120 Copyright © 2009-2011, The Open Group 60 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Environments and Location Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 121 © 2009-2011 The Open Group, All Rights Reserved D Environments and Location Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 122 Copyright © 2009-2011, The Open Group 61 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Environments and Location Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 123 © 2009-2011 The Open Group, All Rights Reserved D Platform Decomposition Diagram • The Platform Decomposition diagram depicts the technology platform that supports the operations of the Information Systems Architecture. • The diagram covers all aspects of the infrastructure platform and provides an overview of the enterprise's technology platform. Slide ©2009-2011 The Open Group, All Rights Reserved 124 Copyright © 2009-2011, The Open Group 62 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Example Platform Decomposition Diagram Platform Decomposition (Application Support) Hardware Software Logical Technology Components Physical Technology Components Tech Function Tech Function Web Server Layer Web server layer Application Layer Application Layer Database Layer Database Layer Attributes • • • • • • • • Name Model/Type Clusters Number of Components Vendor Server Type (mainframe, Mid range, RISC, Intel) Server logical name IP Address etc Logical Technology Components Physical Technology Components Tech Function Tech Function Web Server Layer Web Server Layer Application Layer Application Layer Database Layer Database Layer Attributes Product Name Vendor OS SW components License Type License Expiry etc Slide ©2009-2011 The Open Group, All Rights Reserved 125 © 2009-2011 The Open Group, All Rights Reserved D Platform Decomposition Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 126 Copyright © 2009-2011, The Open Group 63 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Platform Decomposition Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 127 © 2009-2011 The Open Group, All Rights Reserved D Processing Diagram • The Processing diagram focuses on deployable units of code/configuration and how these are deployed onto the technology platform. • The Processing diagram addresses the following: – Which set of application components need to be grouped to form a deployment unit – How one deployment unit connects/interacts with another (LAN, WAN, and the applicable protocols) – How application configuration and usage patterns generate load or capacity requirements for different technology components • The organization and grouping of deployment units depends on separation concerns of the presentation, business logic, and data store layers and service-level requirements of the components. Slide ©2009-2011 The Open Group, All Rights Reserved 128 Copyright © 2009-2011, The Open Group 64 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Example Processing Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 129 © 2009-2011 The Open Group, All Rights Reserved DNetwork Computing Hardware Diagram • The purpose of this diagram is to show the "as deployed" logical view of logical application components in a distributed network computing environment. • The diagram is useful for the following reasons: – Enable understanding of which application is deployed where – Establishing authorization, security, and access to these technology components – Understand the Technology Architecture that support the applications during problem resolution and troubleshooting – Isolate performance problems encountered and perform necessary upgrade to specific physical technology components – Identify areas of optimization – Enable application/technology auditing and prove compliance – Serve as an important tool supporting effective change management Slide ©2009-2011 The Open Group, All Rights Reserved 130 Copyright © 2009-2011, The Open Group 65 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition DExample Network Computing Hardware Diagram DMZ Internet Zone Web server Web cluster server cluster Load Balancer and Dispatcher Web server clusternode 3 (ABM) Web server cluster Web server cluster-node 2 (eCommerce ) Load Balancer and Dispatcher Application Server cluster Application (node 3) Server cluster (node 3) App Server cluster - node 3 (ABM) Intranet Zone Database (ABM Staging) Database (ABM Production) DFS Distributed File System (html, images) Application Server (Order Engine) Database App Server DB App Server Firewall Firewall Firewall Slide ©2009-2011 The Open Group, All Rights Reserved 131 © 2009-2011 The Open Group, All Rights Reserved DCommunications Engineering Diagram • The Communications Engineering diagram describes the means of communication between assets in the Technology Architecture • It takes logical connections between client and server components and identifies network boundaries and network infrastructure required to physically implement those connections. • It does not describe the information format or content, but addresses protocol and capacity issues. Slide ©2009-2011 The Open Group, All Rights Reserved 132 Copyright © 2009-2011, The Open Group 66 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition D Example Communications Engineering Diagram G OBM tary rie Prop col Proto ed) rypt (Enc Au th Pr oto co l th Au l co oto Pr Slide ©2009-2011 The Open Group, All Rights Reserved 133 © 2009-2011 The Open Group, All Rights Reserved E Opportunities & Solutions Catalogs, Matrices and Diagrams Catalogs Matrices Diagrams • Project Context diagram • Benefits diagram Slide ©2009-2011 The Open Group, All Rights Reserved 134 Copyright © 2009-2011, The Open Group 67 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition Project Context Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 135 © 2009-2011 The Open Group, All Rights Reserved Project Context Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 136 Copyright © 2009-2011, The Open Group 68 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition E Benefits Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 137 © 2009-2011 The Open Group, All Rights Reserved E Benefits Diagram Slide ©2009-2011 The Open Group, All Rights Reserved 138 Copyright © 2009-2011, The Open Group 69 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition R Requirements Management Catalogs, Matrices and Diagrams Catalogs • Requirements Catalog Diagrams Matrices Slide ©2009-2011 The Open Group, All Rights Reserved 139 © 2009-2011 The Open Group, All Rights Reserved R Catalogs Catalog Requirements Catalog Purpose The Requirements catalog captures things that the enterprise needs to do to meet its objectives. Requirements generated from architecture engagements are typically implemented through change initiatives identified and scoped during Phase E (Opportunities & Solutions). Requirements can also be used as a quality assurance tool to ensure that a particular architecture is fit-for-purpose (i.e., can the architecture meet all identified requirements). The Requirements catalog contains the following metamodel entities: * Requirement * Assumption * Constraint * Gap Slide ©2009-2011 The Open Group, All Rights Reserved 140 Copyright © 2009-2011, The Open Group 70 Personal PDF Edition. For non-commercial use only TOGAF Standard Courseware V9 Edition Resources • A full set of downloadable templates is available – http://www.opengroup.org/bookstore/catalog/i093.htm Slide ©2009-2011 The Open Group, All Rights Reserved 141 © 2009-2011 The Open Group, All Rights Reserved Sample Catalogs, Matrices and Diagrams TOGAF is a registered trademark of The Open Group in the United States and other countries Slide ©2009-2011 The Open Group, All Rights Reserved 142 Copyright © 2009-2011, The Open Group 71
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