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Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
RAČUNALNIŠTVO V OBLAKU
Združevanje in abstrakcija računalniških virov za večjo fleksibilnost
Računalništvo v oblaku je del najnovejše faze razvoja spleta,
ki omogoča uporabo vseh IT komponent (od računalniške
infrastrukture, aplikacij in poslovnih procesov do osebnega
sodelovanja) kot storitve — v točno takem obsegu, kot določen
element potrebujete.
Računalništvo v oblaku učinkovito odgovarja na sodobne trende v
poslovnem svetu, ki zahtevajo optimizacijo IT operacij in (delni
ali celotni) prenos IT-ja na zunanje ponudnike. Tako se občutno
zmanjšajo stroški vzdrževanja, potrebne investicije v opremo in
potreba po internih IT strokovnjakih.
Za računalništvo v oblaku je značilno:
velika elastičnost in
prilagodljivost
• takojšnje prilagajanje vrste in obsega potrebnih storitev
• ni potrebe po izgradnji lastne infrastrukture in po lastnih IT kadrih
mobilnost in dostopnost
podatkov
nadomestitev kapitalskih
stroškov z operativnimi
• uporabniki niso več omejeni s fizično lokacijo
• do svojega namizja (z vsemi podatki in aplikacijami) kadarkoli in
kjerkoli dostopajo prek spleta
• ni potrebe po začetnih investicijah
• dostopnost aplikacij, prej namenjenih le velikim korporacijam
Bistvo tehnologije je, da se računalniški viri (aplikacije, podatki,
diski, odjemalci, varnostni mehanizmi itd.) ne nahajajo več na
vašem računalniku, temveč so združeni na varnem mestu pri
specializiranem ponudniku. Ker niso neposredno vezani na
dejansko infrastrukturo, lahko delujejo med seboj popolnoma
neodvisno, uporabniki pa tako postanejo neodvisni od strojne
opreme, saj do svojih IT virov dostopajo prek oddaljenih strežnikov.
* IaaS: Infrastructure-as-a-Service
SaaS: Software-as-a-Service
Termin računalništvo v oblaku obsega več različnih modelov, med
katerimi so najbolj znani: IaaS (infrastruktura kot storitev), SaaS
(aplikacije kot storitev), PaaS (platforma kot storitev) in DaaS
(namizje kot storitev).*
Podjetje Virtu je svojo rešitev Flip IT razvilo na podlagi modela
EaaS - vse kot storitev.*
PaaS: Platform-as-a-Service
DaaS: Desktop-as-a-Service
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
EaaS: Everything-as-a-Service
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
PREDNOSTI STORITVE Flip IT
Zakaj izbrati storitev Flip IT
Ste še vedno med tistimi, ki za IT vsak mesec plačujejo goro
rednih in izrednih računov?
Ali ob morebitnih okvarah in novih potrebah ogromno časa
vložite v iskanje ustreznih ponudnikov in serviserjev?
Kolikokrat je vaš delovni proces zastal, ker ste se bili prisiljeni
ukvarjati z nedelovanjem kakšne komponente IT sistema ali
morda celo z nekompatibilnostjo opreme in aplikacij?
Flip IT učinkovito rešuje zgoraj opisane težave:
• en sam IT ponudnik in s tem enoten kontakt za vse IT težave
• transparentnost in predvidljivost stroškov
• takojšnja postavitev IT-ja brez začetnih investicij
• nekajkrat nižji redni IT stroški
• večja fleksibilnost in prilagodljivost
• mobilnost zaposlenih in stalna dosegljivost podatkov
• prihranek prostora in električne energije
• zanesljivo delovanje in minimalni downtime
• boljša izraba časa zaposlenih
• večja osredotočenost na osnovno poslovno dejavnost
• optimalna zaščita in varnost podatkov in opreme
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
UPRAVLJANE STORITVE
Sodobna praksa prenosa vsakodnevnih poslovnih operacij na zunanje ponudnike
Specializirani zunanji ponudniki upravljane storitve zagotavljajo
prek oddaljenega (mrežnega) dostopa, strankam pa za to
zaračunajo fiksno mesečno naročnino ali dejansko porabo
storitve kot pri poslovnem modelu zaračunavanja dobrin.
Upravljane storitve so termin, ki združuje poenotene
komunikacije, spletno telefonijo in lokalna brezžična
omrežja (WLAN). Te aplikacije upravlja zunanji ponudnik na neki
centralni lokaciji, uporabniki pa imajo do njih oddaljeni dostop
prek spleta.
Upravljavec na enem mestu poskrbi tudi za vse vzdrževanje in
potrebne nadgradnje. Ker gre za end-to-end rešitev, strankam
ni treba najeti ali razvijati internega (in-house) specializiranega
oddelka za podporo informacijsko-komunikacijskemu sistemu.
Tipične upravljane storitve so:
• oddaljena omrežja,
• namizja,
• varnost,
• podatkovne baze,
• varnostno kopiranje podatkov,
• aplikacije,
• oddaljena tehnična podpora itd.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
Flip IT
Sodobna end-to-end rešitev virtualizirane pisarne
Rešitev Flip IT je namenjena malim in srednje velikim podjetjem,
ki želijo optimizirati delovanje celotnega IT sistema, ob tem
realizirati finančne prihranke in se tako 100-odstotno posvetiti
svoji poslovni dejavnosti.
Tradicionalna vzpostavitev in stalno vzdrževanje primerne
informacijske infrastrukture podjetjem pogosto predstavlja izziv,
saj jim vzame veliko časa in energije, proces pa je tudi stroškovno
potraten.
Gre za napreden sistem upravljanih IT servisov, ki temelji na znanju
podjetja Virtu, strokovnjakov skupine NIL in vrhunskih partnerjev,
kot so Cisco, Microsoft, VMware, HP in drugi.
Nasprotno je storitev Flip IT zastavljena na način, da celotno
upravljanje informacijskih komponent prevzame en sam
ponudnik, kar podjetjem omogoča udobno in nemoteno
poslovanje.
Naročnik s plačilom ene same mesečne položnice pokrije vse IT potrebe v podjetju:
• lastni virtualni strežnik z redundanco
strojna oprema
• računalnik in monitor za vsako delovno mesto
• naprava za tiskanje, kopiranje, faksiranje in skeniranje
• IP telefonija
IT storitve in
aplikacije za tekoče
poslovanje
varnost opreme in
podatkov
• spletna povezava, e-pošta, spletna stran
• Windows licence in nadgradnje
• Cisco mrežna oprema in RSA oddaljeni dostop
• poslovne aplikacije po meri (računovodski programi, CRM itd.)
• hramba podatkov in varnostne kopije na ločeni lokaciji
• vzdrževanje in hiter servis morebitnih okvar opreme ali aplikacij
Ker Flip IT temelji na tehnologiji virtualizacije in računalništva v
oblaku, so uporabniki storitve 100-odstotno mobilni. Zaposleni
do svojih podatkov in aplikacij dostopajo kjerkoli in kadarkoli (v
pisarni, doma, na službeni poti itd.). Prek varne spletne povezave
se prijavijo v svoje virtualno okolje, ki je vedno isto.
Vsi podatki so maksimalno zaščiteni, kar odpravlja skrbi zaradi
morebitne izgube podatkov bodisi zaradi manjše človeške
napake bodisi zaradi večje tehnološke ali naravne nezgode.
Celovita storitev Flip IT je na voljo v obliki mesečne naročnine
in se oblikuje glede na potrebe in število delovnih mest.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
Flip IT
Kaj vsebuje celostna storitev Flip IT
Na vsako delovno mesto postavimo računalnik, monitor, tipkovnico.
Priskrbimo IP telefon in all-in-one napravo za tiskanje, skeniranje in kopiranje.
www
@
Priskrbimo internetno povezavo, omrežno infrastrukturo.
Namestimo virtualna namizja, strežniški prostor, e-poštne predale in spletno stran.
Namestimo vso potrebno programsko opremo: MS Windows, Office.
Namestimo specifične programe za poslovanje: Minimax, iCenter, Birokrat, CRM
aplikacije, MS SQL, ERP in ostali sistemi za upravljanje z dokumenti.
Skrbimo za licence, nadgradnje in zaščito pred virusi in trojanskimi konji.
Poskrbimo za varnost podatkov in varnostne kopije.
Nudimo uporabniško podporo in poskrbimo za servis vseh komponent.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
SLOVARČEK
DOWNTIME
RAČUNALNIŠTVO V OBLAKU
Čas nedelovanja naprave ali aplikacije zaradi okvare oziroma
nepravilnosti v sistemu.
Na spletu temelječe računalništvo, ki omogoča uporabo
računalniške opreme, aplikacij in podatkov ‘na zahtevo’ oziroma
kot storitve. Gre za nov model uporabe IT storitev, kjer so
računalniški viri (aplikacije, podatki, diski, odjemalci, varnostni
mehanizmi itd.) ločeni od fizičnih računalnikov in združeni na
oddaljeni lokaciji, do katere uporabniki dostopajo prek varne
spletne povezave.
EVERYTHING AS A SERVICE
Vse kot storitev; model računalništva v oblaku, ki omogoča, da
uporabniki najamejo vse od računalniške opreme do sofisticiranih
poslovnih procesov in komunikacijskih storitev.
UPRAVLJANE STORITVE
Prenos glasovnih komunikacij prek internetnega protokola. Poleg
običajne telefonije ta tehnologija omogoča številne dodatne
storitve; npr. glasovno pošto, video konference, takojšnje
sporočanje, elektronsko faksiranje itd.
Celovita poslovna storitev, kjer vsakodnevne poslovne operacije
upravlja in vzdržuje zunanji ponudnik. Ta strategija omogoča boljše
in učinkovitejše poslovanje, saj odpravlja potrebo po zaposlitvi
notranjih strokovnih kadrov. Tipične upravljane storitve so najem
oddaljenih omrežij, namizij, varnosti, arhiviranja podatkov, spletne
telefonije itd.
IT INFRASTRUKTURA
VIRTUALIZACIJA RAČUNALNIŠKIH VIROV
Strojna oprema, programska oprema, podatki, omrežja, prostori
za strežnike itd.; torej vse, kar je potrebno za razvoj in delovanje
informacijskih storitev.
Abstrakcija in ločitev posameznih računalniških virov (podatkov,
aplikacij itd.) od strojne opreme in njihova preusmeritev v virtualno
okolje (oziroma na strežnike v oddaljenem podatkovnem centru).
Računalniški viri postanejo neodvisni od fizičnih računalnikov
(npr. aplikacij pred samo uporabo ni potrebno namestiti, saj jih
uporabniki uporabijo kar na daljavo).
IP TELEFONIJA
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
MNENJA STRANK
Gerry Docherty, TheBusinessCenter
Za storitev Flip IT smo se odločili na podlagi profesionalizma in natančnosti, ki smo ju opazili pri podjetju Virtu. Kot članu skupine NIL
in s tem partnerjem Cisco Systems smo mu popolnoma zaupali. Že ob prvem obisku so natančno ocenili specifične potrebe našega
podjetja in naših strank, le en teden po podpisu pogodbe pa je bil sistem vpeljan in je nemoteno deloval. V podjetju Virtu so vedno na
voljo za nasvet ali pomoč, veseli pa me tudi, da nenehno iščejo nove IT rešitve za svoje stranke.
Boštjan Kreft, Prava smer d.o.o.
Za storitev Flip IT smo se odločili ob selitvi našega založniškega podjetja v nove prostore. Od takrat naprej imamo nekajkrat nižje IT
stroške, predvsem pa so ti popolnoma pregledni. Največja prednost sistema Flip IT je predvsem dostopnost do službenega omrežja,
tudi ko ali če je posameznik na službeni poti ali če dela od doma. Z delovanjem sistema ni bilo še nobenih težav, ko pa smo na začetku
potrebovali nekaj pomoči, se je podjetje Virtu izkazalo tudi s hitro odzivnostjo.
Blaž Šterk, Interenergo d.d.
Ker smo del velike avstrijske skupine podjetij, smo iskali primerno rešitev za lokalni IT sistem. Storitev Flip IT je zelo racionalizirala
naše poslovanje, saj je tako ves IT ‘na enem mestu’, zaposleni pa lahko delajo kjerkoli in v vsakem trenutku. Prešli smo na višjo raven
kakovosti IT storitev, tako v smislu varnosti in zanesljivosti kot tudi glede odzivnosti pri odpravi okvar. Ker nam je zelo pomembno
brezhibno delovanje sistema, smo izbrali tudi dodatno opcijo 24/7 profesionalnega nadzora.
Maja Kešelj, Endemit d.o.o.
Največja pridobitev, ki jo je v našo pisarno prinesel Flip IT, je varnost tekočih projektov in arhiva. Ni nam več treba skrbeti, da bo naše
delo z računalniško napakico izgubljeno, urgentne stvari pa lahko urejamo tudi izven pisarne. Poleg tega se zaposleni zdaj posvečajo
samo svojim primarnim zadolžitvam (kar je zlasti v kreativnem podjetju zelo pomembno), saj nas je storitev Flip IT razbremenila
ukvarjanja s servisi in s posodabljanjem opreme.
Uroš Japelj, Zavod o2z2
V primerjavi z drugimi IT rešitvami je storitev Flip IT podjetja Virtu pravi balzam za potrebe našega podjetja. Veliko nam pomeni
razpoložljivost sredstev, ki bi jih sicer morali nameniti za ureditev lastnega informacijskega sistema, tako pa za hitro in sodobno urejeno
delovno okolje plačujemo mesečni pavšal, ki se sproti prilagaja hitri rasti in potrebam našega podjetja.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
uporaba virtualnih pisarn
Podjetje: Lokacija: Panoga: Velikost: Specifika: TheBusinessCenter
Ljubljana
poslovni center za domače in tuje podjetnike
majhno podjetje
mobilnost uporabnikov
TheBusinessCenter ponuja celovito paleto poslovnih storitev
za vsakodnevno vodenje poslovne pisarne. Naročnikom
zagotavlja sprejemanje in upravljanje telefonskih klicev, poslovni
naslov, virtualno pisarno ter osebnega poslovnega asistenta za
upravljanje administrativnih procesov.
Preko storitve ima tuje ali domače podjetje zagotovljen stik s
potencialnimi in novimi strankami, poštni naslov, sprejem in
prevezave telefonskih klicev, uporablja pa lahko tudi konferenčne
prostore v središču Ljubljane.
PROBLEM
Zagotoviti stabilno okolje virtualizirane pisarne
Podjetje ponuja storitev virtualizirane računalniške pisarne
svojim naročnikom in fizičnim obiskovalcem TheBusinessCentra
v središču Ljubljane. Virtualne pisarne morajo ponujati hiter,
personaliziran in varen dostop do lastnih podatkov ter omogočati
hitro in enostavno dodajanje novih enot.
IZZIV
Optimizacija klicnega centra
Naročniki TheBusinessCentra so domača in tuja podjetja, ki veliko
klicev sprejemajo iz tujine in posledično veliko prevezav naredijo
na območja v tujini. Pri tem je potrebno zagotoviti stroškovno
učinkovite klicne poti.
REŠITEV
Podjetju smo vse lastne poslovne prostore opremili s storitvijo Flip
IT, dodatno pa smo opremili tudi poslovni center za obiskovalce
v pritličju Hotela Slon.
Delovna mesta v poslovnem centru smo v celoti opremili z
računalniki, tiskalniki in IP telefoni. Virtualizirali smo uporabniška
namizja in na vsa okolja namestili standardno programsko
opremo za potrebe različnih obiskovalcev.
Naročniki TheBusinessCentra lahko Flip IT najamejo tudi kot
rešitev virtualne pisarne, s čimer lahko izkoristijo vse prednosti
najema, varnosti, enostavnosti in mobilnosti upravljanih servisov.
Za potrebe upravljanja klicev smo namestili zmogljiv in optimiziran
klicni center, kjer vsak klient dobi svojo klicno številko, osebni
asistent pa dohodne klice avtomatizirano prevezuje na kontaktni
telefon naročnika.
PREDNOSTI IZBRANE REŠITVE
• Zagotovljeno je enostavno upravljanje javnega poslovnega
prostora v hotelu preko virtualiziranih namizij.
• Naročnikom TheBusinessCentra je zagotovljena mobilnost,
varnost in enostavnost vseh operacij, ki so vezane na IT.
• Podjetje je zaradi vpeljave IP telefonije občutno znižalo
neposredne stroške komunikacije.
• Učinkovit klicni center omogoča nadzor nad veliko količino
klicev ne glede na število naročnikov in zapletenost
komunikacije.
• Podjetje se lahko popolnoma posveča svoji
osnovni dejavnosti.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
znižanje stroškov IT
Podjetje: Prava smer
Lokacija: Ljubljana
Panoga: založništvo
Velikost: srednje veliko podjetje
Specifika:veliko stroški IT vzdrževanja
REŠITEV
Podjetje Prava smer se ukvarja z založništvom revij in druge
periodike. Podjetje se v zadnjih letih sooča s širitvijo in z rastjo
dinamike zaposlovanja.
Sistem smo dodatno optimizirali za delo z grafično oblikovalskimi
programskimi orodji ter prek hitre internetne povezave zagotovili
udobno delo z velikimi datotekami.
PROBLEM
PREDNOSTI IZBRANE REŠITVE
Visoki stroški vzdrževanja IT
• Podjetje je prepolovilo svoje stroške za IT ter pridobilo bolj
Podjetje je investiralo v svojo lastno strežniško in omrežno
infrastrukturo, ki jo je preneslo v upravljanje zunanjim ponudnikom,
pri tem pa se je srečevalo z visokimi stroški vzdrževanja in
problemom komunikacije z več ponudniki.
Kot založniška hiša ima podjetje specifične IT potrebe, saj
združuje različne profile zaposlenih s specifičnimi zahtevami.
Celotno razpršeno IT infrastrukturo naročnika smo prenesli v
centralno virtualizirano okolje Flip IT ter s tem s sinergijskimi učinki
med upravljanimi servisi dosegli visoko optimizacijo stroškov.
kakovostno in uporabno strežniško infrastrukturo.
• Centraliziran sistem je uporabnikom zagotovil lažji dostop in
večjo preglednost dokumentov.
• Zaščita podatkov in sistem varnostnega kopiranja sta
odpravila možnost izgube podatkov in arhiva.
• Podjetje je zmanjšalo potrebno komunikacijo z
IT ponudniki na minimum.
IZZIV
Integracija z zahtevnimi grafičnimi orodji
Osnovni izziv je predstavljala integracija delovnih okolij z grafičnimi
postajami v storitev Flip IT, ki smo ga rešili z optimiziranimi
virtualnimi okolji ter hitro internetno povezavo med naročnikom in
virtualnim strežniškim okoljem.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
implementacija za potrebe družbe za trgovanje z električno energijo
Podjetje: Interenergo
Lokacija: Ljubljana, Avstrija
Panoga: družba za trgovanje z električno energijo
Velikost: delniška družba
Specifika: prenos licenc ob spremembi lastništva podjetja, dislocirani lastniki
Družba Interenergo sodi med največje slovenske družbe za
trgovanje z električno energijo. Družba je od leta 2010 v lasti
avstrijske energetske multinacionalke Kelag.
PROBLEM
Prenos SLA ob zamenjavi lastnika družbe
Prenos lastništva družbe je imel za posledico potrebo po
prilagoditvi licenc (SLA - Service Licence Agreement) programske
opreme, specifičnih trgovalnih aplikacij, strežnikov in drugih
povezanih servisov.
Dodatni problem je predstavljala avtorizacija odločitev družbe s
strani lastnikov, saj je morala družba za veliko IT operacij (najem
storitev, investicija v opremo, servisi) pridobiti soglasje lastnika,
kar je občutno podaljševalo čas za izvedbo.
REŠITEV
Družbi smo omogočili prehod iz klasičnega IT okolja v varno,
prilagojeno in udobno Flip IT okolje ter prenos vseh potrebnih
licenc na novega lastnika.
Pri avtorizaciji naročil je bila rešitev enostavna, saj so vsi Flip IT
pogodbeni parametri med naročnikom in izvajalcem definirani na
začetku, stroški pa so terminski in fiksni.
Na ta način je bila minimalizirana potreba po potrjevanju investicij
s strani odločevalcev.
PREDNOSTI IZBRANE REŠITVE
• Enostaven način prenosa licenc (SLA) pri prenosu lastništva.
• Odsotnost potencialnih groženj varnemu poslovanju
(virusi, trojanski konji ...).
• Zaščita vseh podatkov, varnostno kopiranje vse
dokumentacije.
• Možnost mobilnosti in hitrih reakcij pri trgovanju.
• Minimalizirana potreba po potrjevanju investicij.
IZZIV
Zagotavljanje varnosti poslovanja
Izziv so predstavljale zahteve po zagotavljanju najvišje stopnje
varovanja podatkov in varnega poslovanja.
To smo zagotovili v virtualiziranih namizjih, kjer smo poskrbeli
za odsotnost potencialnih groženj varnemu poslovanju (virusi,
trojanski konji in druge prevare), naročnik pa za to plačuje le
fiksne in vnaprej znane stroške.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
hitra postavitev infrastrukture za izobraževanja, sejme, tiskovne centre
Podjetje: Endemit
Lokacija: Ljubljana
Panoga: oglaševalska agencija
Velikost: majhno podjetje
Specifika: potreba po mobilnosti
Endemit je kreativna oglaševalska agencija, ki nudi sodobne
pristope k oglaševanju, industrijskemu oblikovanju, produkciji
oglasov, PR-u in organizaciji dogodkov.
PROBLEM
Agencija za izvedbo dogodkov in izobraževanj potrebuje fleksibilna
in zanesljiva računalniška okolja, ki se postavijo začasno, pri tem
pa ni investicij v opremo.
IZZIV
Pogosto je potrebno večje število delovnih okolij postaviti
in razstaviti v zelo kratkem času, obenem pa omogočiti
mobilnost rešitev.
REŠITEV
Za potrebe izobraževanja specifične računalniške aplikacije smo
pripravili celotno računalniško Flip IT učilnico s 16 učnimi mesti v
enem delovnem dnevu. Računalniška učilnica je bila pripravljena
brez kakršne koli investicije naročnika v opremo ali infrastrukturo.
Po koncu izobraževanja smo učilnico enostavno pospravili.
Naročniku smo za potrebe promocijskega sejemskega dogodka
v tujini pripravili Flip IT delovna mesta z rešitvami IP telefonije.
Obiskovalci so iz tujine s telefoni klicali v Slovenijo po lokalni tarifi.
Za potrebe dogodka smo z računalniško in komunikacijsko
infrastrukturo opremili visoko zmogljiv in fleksibilen tiskovni center.
PREDNOSTI IZBRANE REŠITVE
• Hitra postavitev in demontaža z računalniki in drugo
infrastrukturo opremljenih delovnih mest.
• Za postavitev delovnih mest ni potrebna investicija v
programsko ali strojno opremo.
• Rešitve na podlagi IP telefonije omogočajo
optimizacijo klicnih cen.
• Fleksibilnost storitve omogoča postavitev različnih delovnih
mest: učilnic, tiskovnih centrov, demonstracijskih centrov,
sejemskih računalniških rešitev ...
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
enostavnost IT, podpora izobraževanju
Podjetje: o2z2, zavod za razvoj multimedijev
Lokacija: Ljubljana
Panoga: izobraževanje, multimediji
Velikost: zavod
Specifika: projektni pristop
o2z2 je zavod za razvoj multimedijev, ki si prizadeva preko
izobraževanja, svetovanja in produkcije postaviti multimedije in
multimedijske izdelke v novo dimenzijo.
Skupina deluje po principu projektnega managementa, svoje
kompetence pa gradi na fleksibilnih in sodobnih tehnoloških
pristopih. Sestavljena je iz raznovrstnih strokovnjakov, ki prihajajo z
različnih področij: multimedija, marketing, upravljanje s človeškimi
viri ter svetovanje in izobraževanje.
PROBLEM
Za potrebe sodobnih izobraževalnih vsebin zavod potrebuje
napredne multimedialne učilnice z zmogljivo računalniško in
raznoliko programsko opremo. Dodatne zahteve predstavljajo
možnosti hitrega dodajanja in odvzemanja učnih mest.
REŠITEV
Naročniku smo opremili sodobno računalniško učilnico za
potrebe izobraževanja različnih multimedialnih orodij. Vsa učna
mesta tečejo na virtualiziranih Flip IT namizjih, na katerih teče
programska oprema Adobe CS, Gimp, spletni servisi itd.
Virtualizirana namizja Flip IT so prilagojena projektnemu delu, saj
uporabniki dostopajo do datotek na deljenih oddaljenih diskih.
PREDNOSTI IZBRANE REŠITVE
• Zaradi modela Flip IT najema ni potrebna investicija v
programsko in strojno opremo.
• Enostavno projektno delo zaradi načina oddaljenih namizij
in deljenja datotek.
• Ni se potrebno ukvarjati z namestitvami,
vzdrževanjem in servisi.
• Enostavno in udobno ter prilagojeno delo za
slušatelje izobraževanj.
• Varnost pred virusi, visoka stopnja zaščite podatkov.
IZZIV
Skupina deluje projektno in za učinkovito medsebojno
komuniciranje potrebuje dobra orodja za sodelovanje.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: 01 4746 500 · Fax: 01 4746 501
[email protected] · www.flipit.si
ŠTUDIJA PRIMERA:
specifične aplikacije, veliko število zunanjih sodelavcev, ugodno telefonsko
komuniciranje
Podjetje: Leemeta
Lokacija: Celje
Panoga: prevajalska agencija
Velikost: majhno podjetje
Specifika: veliko specifičnih aplikacij, veliko stikov
z zunanjimi izvajalci
Prevajalska agencija Leemeta sodi med mlada hitro rastoča
podjetja, ki je s prepoznavnim tržnim nastopom ter na sodobnih
tehnologijah temelječim poslovnim modelom v relativno kratkem
času uspela poseči v konkurenčni tržni prostor.
Podjetje zagotavlja prevode v več kot 80 svetovnih jezikov, storitve
pa opravlja preko 450 preverjenih prevajalcev. Poleg širine je
odlika podjetja tudi odzivnost, saj velik del prevodov opravijo že v
24 urah od prejetja naročila.
PROBLEM
Preveč osredotočanja na IT
Podjetje je dalj časa ugotavljalo, da preveč časa porabi za interna
IT opravila, za kar nima ustreznega kadra, poleg tega pa je to
posledično vplivalo na osnovno dejavnost, s katero podjetje
generira prihodke.
Visoki stroški telefonije
Podjetje je želelo zmanjšati stroške telefonskih pogovorov, ki so
bili zaradi velikega števila telefonskih kontaktov med podjetjem in
naročniki ter zunanjimi izvajalci visoki.
REŠITEV
Podjetju smo omogočili možnost prehoda na popolnoma
neodvisen in upravljan IT sistem v samo nekaj dneh ter mu
obenem optimizirali stroške telefonije.
Vsa delovna mesta smo v celoti opremili z računalniki, tiskalniki in IP
telefoni. Virtualizirali smo uporabniška namizja ter omogočili lažjo
izmenjavo dokumentov med notranjimi in zunanjimi sodelavci. Na
vsako okolje smo namestili standardno programsko opremo ter
potrebam naročnika prilagodili specifično programsko opremo.
V celotno storitev so že standardno vključeni tudi podpora
uporabnikom, nadgradnja strojne in programske opreme, servis
ter najvišja stopnja varnosti podatkov.
PREDNOSTI IZBRANE REŠITVE
• Podjetje se lahko v popolnosti posveča svoji osnovni
dejavnosti.
• Centralizacija sistema podjetju omogoča boljši pregled nad
vsemi procesi, evidencami in dokumenti tako znotraj podjetja
kot v povezavi z zunanjimi izvajalci.
• Podjetje je zaradi vpeljave IP telefonije znižalo neposredne
stroške komunikacije.
• Podjetje je minimaliziralo čas, potreben za komunikacijo z IT
ponudniki in servisi.
• Podjetje dostopa do visoko kakovostnih IT storitev, ki so
drugače na razpolago predvsem korporacijam.
IZZIV
Veliko število specifičnih aplikacij
Podjetje pri opravljanju prevajalskih storitev uporablja veliko število
različnih specifičnih aplikacij, ki jih je bilo potrebno pri prehodu
na storitev Flip IT prenesti v virtualizirano okolje in jih prilagoditi
potrebam uporabnikov.
Virtu, informacijske storitve, d.o.o. | Virtualizirane pisarne | IT rešitve | Upravljane IT rešitve | Rešitve v oblaku
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CLOUD COMPUTING
Integration and abstraction of computing resources for greater flexibility
Cloud computing is part of the latest phase in the development
of the Internet, which enables the use of all IT components
(from computing infrastructure, applications and business
processes to personal collaboration) as services – in exactly the
volume that individual element needs.
Cloud computing is an efficient answer to modern trends in the
business world that demand optimization of IT operations
and (partial or total) outsourcing of IT to external providers. Thus,
maintenance costs, investments in equipment and the need for
internal IT experts are considerably reduced.
These are the characteristics of cloud computing:
Great flexibility and
adaptability
Mobility and
accessibility of data
Replacement of capital
costs with operating costs
• enables instant customization of the type and volume of needed services
• eliminates the need to build infrastructure and hire IT personnel
• users are no longer limited by physical location
• users can access their desktops (with all data and applications) anytime,
anywhere via the Internet
• no need for initial investments
• access to applications previously intended only for large corporations
The essence of the technology is that computing resources
(applications, data, disks, clients, safety mechanisms, etc.) are no
longer located on the user’s computer, but instead are combined in a
safe place at the specialized provider’s location. As these resources
are not directly connected to real infrastructure, they can function
independently of each other, and the users become independent of
hardware, since they access their IT resources via remote servers.
The term cloud computing encompasses several different
models, the best known are: IaaS (Infrastructure as a
Service), SaaS (Software as a Service), PaaS (Platform as a
Service) and DaaS (Desktop as a Service). The Virtu company
developed its Flip IT solution on the basis of the EaaS model
– Everything as a Service.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
ADVANTAGES OF Flip IT SERVICES
Why Choose Flip IT
Are you still one of those people that pay a huge pile of bills
each month?
Do you invest a lot of time looking for qualified providers and
services in case of potential malfunctions and new needs?
How many times has your work process become outdated
because you were forced to deal with a non-functioning IT system component, or possibly even incompatibility of equipment
and applications?
Flip IT effectively solves these types of problems:
• a single IT provider and hence one contact for all IT
problems
• transparency and predictability of costs
• prompt establishment of IT with no initial investment
• reduced IT costs
• greater flexibility and adaptability
• mobility of employees with constant access to data
• savings in space and electricity
• reliable performance and minimum downtime
• improved efficiency of employees
• allows you to focus on your primary business activity
• optimal protection and safety of data and equipment
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
MANAGED SERVICES
Outsourcing everyday business operations to external providers
Specialized external providers provide managed services via remote (network) access. Customers are billed on a fixed monthly
subscription basis, or for services consumed (as in the business
model of billing for goods).
Managed services combines unified communications,
Internet telephony and Wireless Local Area Networks
(WLAN). These applications are managed by the external provider at a central location, and users have remote access to these
applications via the Internet.
The operator also provides the maintenance and necessary upgrades from one location. Since this is an end-to-end
solution, customers don’t need to rent or develop an internal
(in-house) specialized department for the support of the information communications system.
Typical managed services include the following:
• remote networks
• desktops
• security
• databases
• backup
• applications
• remote technical support etc.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
Flip IT
Modern end-to-end virtual office solution
The Flip IT solution is intended for small and medium-sized
enterprises that want to optimize the performance of the
entire IT system and at the same time realize financial savings,
enabling them to focus exclusively on their business activity.
The traditional establishment and continuous maintenance of
an adequate information infrastructure is often a challenge for
companies, taking a lot of their time and energy and the process
is expensive.
This advanced system of managed IT services is based on the
experience of the Virtu company and the expertise of the NIL
group and top-level partners such as Cisco, Microsoft, VMware,
HP and others.
By the contrast, the Flip IT service is designed to outsource
management of information components to a single provider,
ensuring comfortable and trouble-free operation.
The customer pays one bill per month and thus covers all the IT needs of the company:
• virtual servers with redundancy
Hardware
• computer and monitor for every workstation
• laser printer, fax, copy, scanner
• IP phone
IT services and
applications for
current operations
Security of
equipment and data
• Internet connection, e-mail, website
• Windows license and updates
• Cisco network equipment and RSA remote access
• customized business applications (accounting programs, CRM etc.)
• data storage and backups are stored at different locations
• complete maintenance, fast service for malfunction of equipment or applications
Since Flip IT is based on virtualization technology and cloud
computing, the users of this service are 100% mobile.
Employees access their data and applications wherever and
whenever they like (in the office, at home, on a business trip,
etc.). Via a safe Internet connection, they log into their virtual
environment, which always looks the same.
With its data completely protected to the maximum, the company
is freed from worries about potential loss of data due to human
error or technological or natural disaster.
The comprehensive Flip IT service is available in the form of
a monthly subscription: the cost depends on the company’s
needs and the number of workstations.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
Flip IT
What does the comprehensive service include
For every workstation, we provide and set up computer, monitor and keypad.
We provide IP phone and all-in-one printer, scanner and copier.
www
@
We provide Internet connection, network infrastructure.
We provide and install virtual desktops, server space, e-mail accounts and the website.
We install all the essential software: Microsoft Windows, Microsoft Office.
We install business specific programs: MiniMax accounting, CRM applications,
Microsoft SQL, ERP etc.
We provide licenses, upgrades and protection against viruses and Trojans.
We take care of the security for data and backups.
We offer user support and provide the service for all components.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
GLOSSARY
CLOUD COMPUTING
IT INFRASTRUCTURE
Internet-based computing, wherein shared resources, software
and information are provided to computers and other devices on
demand (working much like the electricity grid). Cloud computing
typically involves the provision of dynamically scalable and often
virtualized resources as a service over the Net.
General term encompassing all the information technology (IT)
assets (hardware, software, data, networks, facilities etc.) needed
to develop, test, deliver or support IT services.
MANAGED SERVICES
DOWNTIME
Period when a system is not operating (especially as a result of
malfunction).
EVERYTHING AS A SERVICE
A model of cloud computing that provides for delivering all
essential IT needs as a service, from computing power to business
processes to personal interactions. For users, the concept
focuses to access reusable, fine-grained software components
across a network.
IP TELEPHONY
Voice over IP (VoIP) is a general term for a family of transmission
technologies for delivery of voice communications over IP
(internet protocol) networks. Along with traditional telephony,
IP telephony provides additional services such as voice mail,
videoconferences, instant messaging etc.
The practice of transferring day-to-day management responsibility
to an external organization as a strategic method for improving
effectiveness and efficiency of operations. Service providers
supply telecommunications services and facilities combined with
complementary management services, thereby eliminating the
need for hiring and developing in-house skills to support these
systems. This end-to-end business service is administered and
maintained entirely by the provider.
VIRTUALIZATION
Partitioning a physical device into multiple “virtual” resources,
giving each the appearance and capabilities of running as its
own dedicated machine. Each virtual resource functions as an
independent, full-fledged resource in an environment separate
from the underlying hardware resources. This process reduces
server management costs through automation, while providing
more control over service levels.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
PRAISE FROM OUR CLIENTS
Gerry Docherty, TheBusinessCenter
Virtu’s professionalism and precision greatly influenced our decision to implement Flip IT. The company earned our trust also by
being a member of NIL group and a partner of Cisco Systems. During our first meeting, the specific needs of our company and our
clients were accurately assessed, in the week following the signing of the contract, the system was well implemented and functioned
impeccably. The staff at Virtu is always available in case we need advice or help, and in addition, it is a pleasure to know that they are
constantly developing new IT solutions for their customers.
Boštjan Kreft, Prava smer d.o.o.
The decision to implement Flip IT was made when our publishing company was moved to new offices. Since then, our IT expenses
have been considerably reduced, above all, they have become completely transparent. The most important advantage of the Flip IT
system is the availability of the company’s network which can be accessed by our employees even when they are on business trips or
teleworking. We have not experienced any problems with the system’s functioning yet and when we needed some assistance during
implementation and startup, Virtu responded at once.
Blaž Šterk, Interenergo d.d.
Since our company is part of a large Austrian corporate group, we were looking for a convenient solution for our local IT system.
By joining our IT services into a “one spot solution,” Flip IT has considerably optimized our business operations and allowed our
employees to be able to work anywhere, anytime. With regard to safety and reliability as well as responsiveness in troubleshooting,
our IT services were definitely upgraded to a higher level of quality. Our company is focused on trouble-free functioning of the system.
Therefore, we chose an additional option providing constant professional control 24/7.
Maja Kešelj, Endemit d.o.o.
The most important acquisition of our company ensured by Flip IT is the safety of current projects and the archive. We do not need to
worry anymore that our work could be lost due to small computer errors, moreover, urgent tasks can be handled out of office. Thanks
to Flip IT, we do not need to deal with various maintenance services and updates anymore, and this allows our employees to focus on
their primary tasks (which is especially important in a creative company such as ours).
Uroš Japelj, Zavod o2z2
In comparison with other IT solutions, the Flip IT solution by Virtu d.o.o. is balm for the soul of our company. For us, it is very important
to have access to assets. Without Flip IT, we would need to invest for the implementation of our own information system; instead, we
pay for our high-quality and up-to-date working environment on a fixed monthly basis. This environment is flexible enough to be able
to adjust to the growth and needs of our company.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Use of virtual offices
Company:
TheBusinessCenter
Location: Ljubljana
Branch: business center for domestic
and foreign entrepreneurs
Company Size: small
Specification: user mobility
TheBusinessCenter offers a comprehensive range of business
services for everyday management of business offices. Customers
are ensured the following: receipt and management of phone
calls, business address, virtual office and personal business
assistant for the management of administration processes.
Via this service, the foreign or domestic company is guaranteed
connection to potential and new customers, mailing address,
receipt and forwarding of phone calls; also available for use are
conference rooms in the center of Ljubljana.
PROBLEM
Ensuring a stable virtual office environment
The company offers the virtual office service to customers and
physical visitors of TheBusinessCenter in the center of Ljubljana.
Virtual offices need to offer fast, personalized and safe access to
the user’s data and allow for quick and easy addition of new units.
CHALLENGE
Call center optimization
Customers of TheBusinessCenter are both domestic and foreign
companies that receive a lot of calls from abroad, and hence
forward many calls to areas abroad. Therefore, cost-effective call
paths need to be ensured.
SOLUTION
The business premises of the company were equipped with the
Flip IT service. In addition, we equipped the business center for
visitors on the ground floor of the Hotel Slon.
The workstations in the business center were all equipped
with computers, printers and IP phones. The user desktops
were virtualized, and on all environments we installed standard
software for the needs of different visitors.
Customers of TheBusinessCenter can also rent Flip IT as a virtual
office solution, thus enjoying all the advantages of renting: safety,
simplicity and mobility of managed services.
For the sake of managing calls, an efficient, optimized call center
was installed, where each client gets custom call number, and the
personal assistant forwards incoming calls automatically to the
customer’s contact phone.
ADVANTAGES OF THE CHOSEN SOLUTION
• Simple management of the public business room in the hotel
is ensured via virtual desktops.
• Customers of TheBusinessCenter are guaranteed mobility,
safety and simplicity of all operations connected to IT.
• Thanks to the introduction of IP telephony, the company
considerably reduced direct communication costs.
• The efficient call center allows for the control of a great
number of calls, regardless of the number of customers and
the complexity of their communications.
• The company can devote all of its attention to its
main business activity.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Reducing IT costs
Company:
Prava smer
Location: Ljubljana
Branch: publishing
Company Size: medium
Specification: reducing high costs of IT maintenance
SOLUTION
The Prava smer company publishes magazines and other
periodicals. In the past several years, the company has faced
challenges related to increasing employee numbers and
system complexity.
The system was also optimized for working with graphic-design
software tools via fast Internet connection, ensuring acceptable
speeds when working with large files.
PROBLEM
High IT maintenance costs
The company made investments into its own server and network
infrastructure, eventually outsourcing the system to external
providers for management. Thus the company faced high
maintenance costs and the problems of communicating with
multiple providers.
As a publishing house, the company’s IT needs include providing
different profiles of employees with specific IT requirements.
The entire dispersed IT infrastructure of the customer was
transferred to a central virtual Flip IT environment achieving cost
optimization with this synergistic effect.
ADVANTAGES OF THE CHOSEN SOLUTION
• The company cut its IT costs in half, acquiring a higher quality
and more useful server infrastructure.
• The centralized system provided users with easier access and
better control of documents.
• Data protection and the backup system prevented the
possible loss of data and/or archive.
• The company reduced essential communication with IT
providers to the minimum.
CHALLENGE
Integrating Flip IT with complex graphic tools
The basic challenge was integrating working environments with
graphics workstations into the Flip IT service. We solved this problem
with optimized virtual environments and a fast Internet connection
between the customer and the virtual server environment.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Implementation for utility provider
Company:
Interenergo
Location: Ljubljana, Slovenia; Austria
Branch: energy exchange
Company Size: large
Specification: transfer of licenses upon change of ownership of the company, relocated owners
The Interenergo company is one of the largest Slovenian
companies trading in electricity. Since 2001 the company has
been owned by Kelog, a multinational Austrian energy provider.
PROBLEM
Transfer of licenses on change of company ownership
The transfer of ownership resulted in the need to adjust
servise license agreements (SLAs) for software, specific trade
applications, servers and other related services.
An additional problem was the requirement for authorization of
the company’s decisions by its owners, as the company needed
to acquire consent or a great number of IT operations (rental
of services, investment in equipment, other services), which
considerably extended the time for implementation.
SOLUTION
The company was switched from a classic IT environment to
a safer, highly customized Flip IT operation, with all necessary
licenses transferred to the new owners.
Authorization of orders is handled through the simple solution
of contractual Flip IT parameters defined at the start between
customer. Costs are fixed and specified for payment on set dates,
minimizing the need for investment confirmation by decision
makers.
ADVANTAGES OF THE CHOSEN SOLUTION
• Simple manner of transferring licenses on transfer of
ownership.
• Adverted potential threats to safe operation (viruses, Trojans etc.).
• Protection of all data, backup of all documentation.
• Mobility option ensured speedy tradeoff between partners
• Minimized need to confirm investments.
CHALLENGE
Ensuring business security
Providing the highest level of data protection was crucial.
Implementation of virtual desktops adverted potential threats to safe
operation, such as viruses, Trojans and other frauds. The customer
pays for this protection with fixed costs, known in advance.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Fast infrastructure setup/breakdown for events
Company:
Endemit
Location: Ljubljana
Branch: advertising agency
Company Size: small
Specification: need for mobility
Endemit is a creative advertising agency offering modern
approaches to advertising, industrial design, advertisement
production, PR and event management.
SOLUTION
For trainings sessions connected to specific computer
applications, we provided an entire computer Flip IT classroom
with 16 study workstations in one environment. The computer
classroom was implemented with no customer investment in
equipment or infrastructure. After the conclusion of the training,
the classroom was simply removed.
PROBLEM
For promotional fairs abroad, we prepared Flip IT workstations
with IP telephony solutions. Foreign visitors made calls to Slovenia
via these phone at the local rate.
For press events, training sessions and call centers, the agency
needed flexible and reliable computer environments set up for
a limited period of time, with no investment in equipment.
For another events, we equipped a high-capacity and flexible
press center with a computer and communications infrastructure.
CHALLENGE
Setting up a large number of working environments, often in a
very short time, while ensuring mobility of solutions.
ADVANTAGES OF THE CHOSEN SOLUTION
• Fast set-up and disassembly of workstations equipped with
computers and other infrastructure.
• No investment into software or hardware is needed for the
setup of workstations.
• Solutions based on IP telephony minimize costs of
international phone calls.
• Flexibility of services allows for setting up of various types of
workstations: classrooms, press centers, computer solutions
for fairs etc.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Simplifying IT and support for training
Company:
o2z2
Location: Ljubljana
Branch: education, multimedia
Company Size: institute
Specification: project approach
o2z2 is an institute for the development of multimedia that
strives to add dimensions to multimedia products via education,
counseling and production.
The group operates according to the project management
principle and builds its competencies on flexible and modern
technological approaches. It is made up of diverse experts
from different fields: multimedia, marketing and human resource
management, as well as counselling and education.
PROBLEM
For the needs of modern education contents the institute needs
advanced multimedia classrooms with powerful computer
equipment and diverse software. Additional requirements include
speedy addition/removal of workstations.
SOLUTION
The customer was equipped with a modern computer
classroom for training connected to different multimedia tools. All
workstations run on virtual Flip IT desktops with Adobe Creative
Suite software, the Gimp, Internet services etc.
The virtual Flip IT desktops allow project collaboration, as the
users access files on shared remote disks.
ADVANTAGES OF THE CHOSEN SOLUTION
• With the Flip IT rental model, there is no need for investment
in software or hardware.
• Easy project sharing, thanks to remote desktops and
shared files.
• No bother of installations, maintenance and services − Flip IT
handles all of these needs.
• Easy, comfortable and customized workstation setup for
training participants.
• Safety from viruses, high level of data protection.
CHALLENGE
The group operates on the basis of projects and needs good
collaboration tools to ensure efficient communication.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services
Virtu d.o.o.
Tivolska cesta 48, Ljubljana
Tel.: +386 1 4746 500 · Fax: +386 1 4746 501
[email protected] · www.flipit.si
CASE STUDY:
Outsourcing IT to external provider
Company:
Leemeta
Location: Celje
Branch: translation agency
Company Size: small
Specification: numerous specific applications, many contacts with external operators
The Leemeta translation agency is a young, fast-growing
company. With a distinctive market appearance and a business
model based on modern technologies, the agency has managed
to enter this competitive marketing space in a relatively short time.
Leemeta provides translations of more than 80 world languages,
with services carried out by 450 certified translators. The company
is distinguished by its responsiveness, as a large portion of texts
are translated within 24 hours from order receipt.
SOLUTION
The company switched to a totally independent and managed IT
system, optimizing telephony costs at the same time.
All workstations were equipped with computers, printers and
IP phones. Virtual user desktops facilitated the exchange of
documents between internal and external employees. Standard
software was installed in each environment, with industry-specific
software adjusted to the needs of each customer.
The solution included customer support, hardware and software
upgrades, all necessary services and implementation of the
highest level of data security.
ADVANTAGES OF THE CHOSEN SOLUTION
PROBLEM
• The company can devote its entire attention to its main
Too much focus on IT, high telephony costs
• Centralizing the system gave the company better control of all
The company has been spending too much time on internal IT
tasks, without adequate staffing. This IT focus also distracted
employees from their main tasks, which generate company
revenues. The company also wanted to reduce phone bills, which
were high due to many phone contacts between the company
and its customers and external operators.
CHALLENGE
revenue-producing activity.
processes, records, and internal and external documents.
• With the introduction of IP telephony, the company reduced
its direct communications costs.
• Communication time with IT providers and services was
minimized.
• The company gained access to top-quality IT services that are
usually available only to large organizations.
Many industry-specific applications
For its translation services, the company uses a great number
of specific applications, which needed to be transferred to the
virtual environment and adjusted to the needs of users when
changing to the Flip IT service.
Virtu, information services | Virtualized Offices | IT solutions | Cloud Solutions | Managed IT Services