Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:00 PM Hillsborough Community College Total Visits by Counselor From 6/1/2008 to 10/23/2008 Department Name: Financial Aid Total Visits 1 11 9 3 7 3 34 Total Session Time 1 min. 57 mins. 26 mins. 0 min. 1 hr 20 mins. 41 mins. 3 hrs 25 mins. SA M PL E User Full Name Jody Orozco John Smith Dave Knapp Erin Runestrand Jack Wollens Gabriel Smith Total of Department Visits: Grand Total of Department Visits: 34 3 hrs 25 mins. Avg. Session Time 1 min. 5 mins. 3 mins. 0 min. 11 mins. 14 mins. 6 mins. 6 mins. 1/1 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:00 PM Hillsborough Community College Total Services Given From 6/1/2008 to 10/23/2008 Department Name: Financial Aid SA M PL E Service Name Depression FAFSA Financial Aid Information Pell Grant Group Counseling Group Grief Counseling Funds for Being Laid Off Low-Income Family Canceled Appointments No Shows Rescheduled Appointments Onsite Presentation Onsite Training test Total of Department Services: Total Services 2 15 13 11 4 2 10 6 2 1 2 1 2 1 72 Total of Department Services: 72 1/1 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:03 PM Hillsborough Community College Total Services Given by Counselor From 6/1/2008 to 10/23/2008 Department Name: Counseling Center User Full Name: John Smith Grand Total of User Services Total Services 6 4 8 9 4 9 3 7 50 SA M PL E Service Name Academic Counseling Academic Suspension Reviewal Address Change Career Counseling Course Revisement Drop Class Picked Up Schedule Transfer Information Total of User Services: 1/1 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. 50 Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:03 PM Hillsborough Community College Total Visits by Hour From 6/1/2008 to 10/23/2008 Department Name: Financial Aid Grand Total of Department Visits: Total Visits 1 1 7 2 10 5 3 1 1 3 34 Total Wait Time 0 min. 0 min. 0 min. 0 min. 3 mins. 0 min. 0 min. 0 min. 0 min. 0 min. 3 mins. Avg. Wait Time 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. Total Session Time 0 min. 0 min. 0 min. 30 mins. 2 hrs 9 mins. 0 min. 29 mins. 0 min. 15 mins. 2 mins. 3 hrs 25 mins. Avg. Session Time 0 min. 0 min. 0 min. 15 mins. 13 mins. 0 min. 10 mins. 0 min. 15 mins. 1 min. 6 mins. 3 mins. 1/1 0 min. 3 hrs 25 mins. 6 mins. SA M PL E Hour 5:00 AM 6:00 AM 7:00 AM 8:00 AM 10:00 AM 12:00 PM 5:00 PM 6:00 PM 9:00 PM 11:00 PM Total of Department Visits: 34 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:04 PM Hillsborough Community College Total Visits by Day of the Week From 6/1/2008 to 10/23/2008 Department Name: Financial Aid Grand Total of Department Visits: Total Visits 13 2 6 4 9 34 Total Wait Time 3 mins. 0 min. 0 min. 0 min. 0 min. 3 mins. Avg. Wait Time 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. Total Session Time 28 mins. 31 mins. 1 hr 58 mins. 2 mins. 26 mins. 3 hrs 25 mins. Avg. Session Time 2 mins. 16 mins. 20 mins. 0 min. 3 mins. 6 mins. 3 mins. 0 min. 3 hrs 25 mins. 6 mins. SA M PL E Day Of Week Monday Tuesday Wednesday Thursday Friday Total of Department Visits: 34 1/1 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. Developed By: Blue Eon Solutions Thursday, October 23, 2008 9:05 PM Hillsborough Community College Detailed Sessions Report by Counselor From 6/1/2008 to 10/23/2008 Department Name: Financial Aid User Full Name: Jack Wollens User Department Totals: Date 06/09/2008 06/10/2008 06/25/2008 07/02/2008 07/02/2008 10/10/2008 10/10/2008 Time In 07:20 AM 05:21 PM 05:48 PM 10:25 AM 10:28 AM 12:03 PM 12:04 PM Start Time 07:20 AM 05:21 PM 05:48 PM 10:25 AM 10:28 AM 12:03 PM 12:04 PM SA M PL E Student Full Name GENERIC STUDENT (000000000) TEST STUDENT 11 (111111112) TEST STUDENT 11 (111111112) BRENDA DONALDSON (111111111) JOHN SMITH (333333333) BRENDA DONALDSON (111111111) JOHN SMITH (333333333) Department Totals: End Time 07:20 AM 05:22 PM 06:02 PM 10:30 AM 11:28 AM 12:03 PM 12:04 PM Total Wait Time 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. 0 min. Total Visits: Total Wait Time: Total Session Time: Avg. Session Time: Total Session Time 0 min. 1 min. 14 mins. 5 mins. 1 hr 0 min. 0 min. 0 min. 7 0 min. 1 hr 20 mins. 11 mins. Total Visits: Total Wait Time: Total Session Time: Avg. Session Time: 7 0 min. 1 hr 20 mins. 11 mins. 1/1 "Who’s Next?" is licensed to Hillsborough Community College. The distribution of copies of this document, or any altered version thereof, is prohibited without prior written consent. • Page 1: "Total Visits by Counselor". This report shows a listing of each counselor for a department (Financial Aid), how many student visits they saved, the total time spent with students, and the average time spent per student. The report then gives totals for the department and a pie chart representing the counselor data. • Page 2: "Total Services Given". This report shows a listing of advisement services for the Financial Aid department and how many were given for the specified timeframe. The report then gives a total of services for this department and then shows the bar chart for all of the services. • Page 3: "Total Services Given by Counselor". This report shows all of the services given by a counselor (John Smith) for the department (Counseling Center). The report then gives a total for all services and a bar chart representing the data. • Page 4: "Total Visits by Hour". This report shows how many student visits were saved by hour. The report shows the total and average wait times and then the total and average session times. The report then gives totals for the department and a line chart representing the data. • Page 5: "Total Visits by Day of Week". This report shows how many student visits were saved by day of the week. The report shows the total and average wait times and then the total and average session times. The report then gives totals for the department and shows a line chart representing the data. • Page 6: "Detailed Sessions Report by Counselor". This report shows every student that a particular counselor (in this case “Jack Wollens”) spoke with. The report gives the student's name and id number, the visit date, the exact date/time the student signed in, was assigned to the counselor, and signed out by the counselor. The report also gives the total wait time and total session time.
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