International Business Mail effective from 31st March 2014 Rate Card International Business Mail International Business Mail is a service with a range of sorting and delivery options which covers Letters, Large Letters (previously known as Flats) and a mixture of post, (which includes parcels). All these are described in the International Business Mail User Guide. Pricing your mail Once you have selected the options you wish to use, calculate the price using the tables on the following pages. For more information about International Business Mail and to view the User Guide, please visit www.royalmail.com/internationalbusinessmail Four easy steps to calculate your postage cost. For each pricing option: Multiply the number of items by the price per item Multiply the total weight (excluding the bag weight) by the price per kg Add these two amounts together You then need to add the cost of any supplementary services if using Zero Sort Premium. 2 International Business Mail Mixed rates Economy Delivery aims† Europe 10-15 days Rest of World 6-12 weeks Priority Delivery aims† Europe 3-5 days Rest of World 5-7 days Product Code Price per item Price per kilo Yes N/A N/A N/A £7.000 No WW3 £0.560 £6.000 £0.560 £7.000 No WW6 £0.540 £6.000 OZ1 £0.590 £6.700 No OZ3 £0.545 £5.700 Rest of World OZ1 £0.630 £7.000 No OZ3 £0.560 £6.000 EU* OZ4 £0.545 £6.700 No OZ6 £0.525 £5.700 Rest of World OZ4 £0.560 £7.000 No OZ6 £0.540 £6.000 Product Code Price per kilo All countries* N/A £0.670 £7.000 Zero Sort Base Rate All countries* WW1 £0.600 Zero Sort Machineable All countries* WW4 EU* Service Countries Zero Sort Premium Zone Sort Base Rate Zone Sort Machineable Price per kilo Add-ons † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting and Bank Holidays. * VAT will be charged to EU countries for Zero Sort Premium and Zone Sort. Zero Sort will incur VAT on all mail at the standard rate. Zero Sort Premium add-on services Add-on services** Indicia application. All or any combination of Printed Postage Impression (PPI) airmail indicator and UK return address. Departmental reporting Price Machineable items £0.01 per item Non-machinemable items £0.04 per item £50 per annum £0.01 per item **All add-on services will incur VAT at the standard rate. 3 International Business Mail Letters Zero Sort and Zone Sort rates Priority Delivery aims† Europe 3-5 days Rest of World 5-7 days Service Countries Zero Sort Base Rate Zero Sort Machineable Zone Sort Base Rate Zone Sort Machineable Economy Delivery aims† Europe 10-15 days Rest of World 6-12 weeks Product Code Price per item Price per kilo Product Code Price per kilo Price per kilo All countries* WP1 £0.490 £6.800 WP3 £0.475 £5.700 All countries* WP4 £0.475 £6.800 WP6 £0.470 £5.700 EU* IP1 £0.465 £6.300 IP3 £0.450 £5.200 Rest of World IP1 £0.490 £6.800 IP3 £0.475 £5.700 EU* IP4 £0.450 £6.300 IP6 £0.445 £5.200 Rest of World IP4 £0.475 £6.800 IP6 £0.470 £5.700 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting and Bank Holidays. * VAT will be charged to EU countries for Zone Sort. Zero Sort will incur VAT on all mail at the standard rate. 4 International Business Mail Letters Country Sort Low Volume rates Minimum posting quantity of 1,000 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Western Europe prices Service level Priority Economy Product code DP4 DP6 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Austria* £0.430 £7.550 £0.430 £7.400 Belgium* £0.470 £3.700 £0.470 £3.540 Denmark* £0.720 £5.350 £0.720 £4.215 Finland* £0.485 £4.400 £0.485 £3.435 France* £0.460 £4.100 £0.460 £4.000 Germany* £0.350 £7.200 £0.350 £6.795 Greece* £0.520 £6.560 £0.520 £6.350 Iceland £0.470 £3.900 £0.470 £3.850 Ireland* £0.520 £1.300 £0.520 £1.250 Italy* £0.450 £6.700 £0.450 £6.600 Luxembourg* £0.480 £4.790 £0.480 £4.475 Netherlands* £0.350 £3.550 £0.350 £3.435 Norway £0.680 £8.100 £0.680 £6.800 Portugal* £0.440 £4.790 £0.440 £4.475 Spain* £0.350 £3.820 £0.350 £3.660 Sweden* £0.460 £4.850 £0.460 £4.800 Switzerland £0.500 £6.300 £0.500 £5.620 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 5 International Business Mail Letters Country Sort Low Volume rates Minimum posting quantity of 1,000 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of Europe prices Service level Priority Economy Product code DP4 DP6 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.290 £6.460 £0.290 £5.725 Croatia* £0.100 £6.770 £0.100 £6.455 Cyprus* £0.340 £4.010 £0.340 £3.800 Czech Republic* £0.380 £4.010 £0.380 £3.695 Estonia* £0.390 £4.270 £0.390 £4.060 Gibraltar £0.100 £6.770 £0.100 £6.455 Hungary* £0.410 £4.120 £0.410 £3.850 Latvia* £0.430 £5.420 £0.430 £5.205 Lithuania* £0.460 £4.480 £0.460 £4.320 Malta* £0.330 £4.690 £0.330 £4.320 Poland* £0.335 £3.350 £0.335 £3.225 Romania* £0.420 £4.480 £0.420 £3.955 Russia £0.300 £6.930 £0.300 £6.715 Slovak Republic* £0.450 £5.000 £0.450 £4.650 Slovenia* £0.330 £3.800 £0.330 £3.435 Turkey £0.100 £7.190 £0.100 £6.765 Rest of Europe £0.100 £6.700 £0.100 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 6 International Business Mail Letters Country Sort Low Volume rates Minimum posting quantity of 1,000 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of World prices Service level Priority Economy Product code DP4 DP6 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo USA £0.345 £3.780 £0.345 £3.350 Rest of North America £0.420 £4.270 £0.410 £3.920 Israel £0.470 £4.500 £0.470 £3.750 Saudi Arabia £0.100 £6.560 £0.100 £6.245 UAE £0.100 £6.550 £0.100 £6.400 Rest of Middle East £0.100 £6.490 £0.100 £6.100 Australia £0.410 £7.280 £0.410 £4.370 China £0.320 £6.100 £0.320 £4.400 Hong Kong £0.300 £3.100 £0.300 £2.810 Japan £0.460 £4.450 £0.460 £4.150 Malaysia £0.100 £6.980 £0.100 £6.660 New Zealand £0.450 £7.030 £0.450 £3.645 Singapore £0.330 £3.680 £0.330 £3.225 South Korea £0.100 £7.400 £0.100 £6.870 Taiwan £0.100 £7.400 £0.100 £6.870 Rest of Far East & Australasia £0.100 £7.320 £0.100 £6.600 North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 7 International Business Mail Letters Country Sort Low Volume rates Minimum posting quantity of 1,000 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of World prices continued Service level Priority Economy Product code DP4 DP6 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo Argentina £0.100 £7.500 £0.100 £6.870 Brazil £0.100 £7.400 £0.100 £6.765 Mexico £0.100 £7.340 £0.100 £6.715 Rest of Central & South America £0.100 £7.420 £0.100 £6.600 India £0.100 £6.880 £0.100 £6.715 Kenya £0.100 £7.500 £0.100 £6.975 Nigeria £0.100 £7.500 £0.100 £6.975 Pakistan £0.100 £7.500 £0.100 £6.975 South Africa £0.100 £7.290 £0.100 £6.765 Rest of Africa & Asia £0.100 £7.420 £0.100 £6.700 Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 8 International Business Mail Letters Country Sort High Volume rates Minimum posting quantity of 4,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 4,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Western Europe prices Service level Priority Economy Product code DP1 DP3 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Austria* £0.390 £7.550 £0.390 £7.400 Belgium* £0.430 £3.700 £0.430 £3.540 Denmark* £0.680 £5.350 £0.680 £4.215 Finland* £0.445 £4.400 £0.445 £3.435 France* £0.420 £4.100 £0.420 £4.000 Germany* £0.310 £7.200 £0.310 £6.795 Greece* £0.480 £6.560 £0.480 £6.350 Iceland £0.430 £3.900 £0.430 £3.850 Ireland* £0.480 £1.300 £0.480 £1.250 Italy* £0.410 £6.700 £0.410 £6.600 Luxembourg* £0.440 £4.790 £0.440 £4.475 Netherlands* £0.310 £3.550 £0.310 £3.435 Norway £0.640 £8.100 £0.640 £6.800 Portugal* £0.400 £4.790 £0.400 £4.475 Spain* £0.310 £3.820 £0.310 £3.660 Sweden* £0.420 £4.850 £0.420 £4.800 Switzerland £0.460 £6.300 £0.460 £5.620 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 9 International Business Mail Letters Country Sort High Volume rates Minimum posting quantity of 4,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 4,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of Europe prices Service level Priority Economy Product code DP1 DP3 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.250 £6.460 £0.250 £5.725 Croatia* £0.060 £6.770 £0.060 £6.455 Cyprus* £0.300 £4.010 £0.300 £3.800 Czech Republic* £0.340 £4.010 £0.340 £3.695 Estonia* £0.350 £4.270 £0.350 £4.060 Gibraltar £0.060 £6.770 £0.060 £6.455 Hungary* £0.370 £4.120 £0.370 £3.850 Latvia* £0.390 £5.420 £0.390 £5.205 Lithuania* £0.420 £4.480 £0.420 £4.320 Malta* £0.290 £4.690 £0.290 £4.320 Poland* £0.295 £3.350 £0.295 £3.225 Romania* £0.380 £4.480 £0.380 £3.955 Russia £0.260 £6.930 £0.260 £6.715 Slovak Republic* £0.410 £5.000 £0.410 £4.650 Slovenia* £0.290 £3.800 £0.290 £3.435 Turkey £0.060 £7.190 £0.060 £6.765 Rest of Europe £0.060 £6.700 £0.060 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 10 International Business Mail Letters Country Sort High Volume rates Minimum posting quantity of 4,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 4,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of World prices Service level Priority Economy Product code DP1 DP3 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo USA £0.305 £3.780 £0.305 £3.350 Rest of North America £0.380 £4.270 £0.370 £3.920 Israel £0.430 £4.500 £0.430 £3.750 Saudi Arabia £0.060 £6.560 £0.060 £6.245 UAE £0.060 £6.550 £0.060 £6.400 Rest of Middle East £0.060 £6.490 £0.060 £6.100 Australia £0.370 £7.280 £0.370 £4.370 China £0.280 £6.100 £0.280 £4.400 Hong Kong £0.260 £3.100 £0.260 £2.810 Japan £0.420 £4.450 £0.420 £4.150 Malaysia £0.060 £6.980 £0.060 £6.660 New Zealand £0.410 £7.030 £0.410 £3.645 Singapore £0.290 £3.680 £0.290 £3.225 South Korea £0.060 £7.400 £0.060 £6.870 Taiwan £0.060 £7.400 £0.060 £6.870 Rest of Far East & Australasia £0.060 £7.320 £0.060 £6.600 North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 11 International Business Mail Letters Country Sort High Volume rates Minimum posting quantity of 4,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 4,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of World prices continued Service level Priority Economy Product code DP1 DP3 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo Argentina £0.060 £7.500 £0.060 £6.870 Brazil £0.060 £7.400 £0.060 £6.765 Mexico £0.060 £7.340 £0.060 £6.715 Rest of Central & South America £0.060 £7.420 £0.060 £6.600 India £0.060 £6.880 £0.060 £6.715 Kenya £0.060 £7.500 £0.060 £6.975 Nigeria £0.060 £7.500 £0.060 £6.975 Pakistan £0.060 £7.500 £0.060 £6.975 South Africa £0.060 £7.290 £0.060 £6.765 Rest of Africa & Asia £0.060 £7.420 £0.060 £6.700 Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 12 International Business Mail Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Western Europe prices Service level Priority Economy Product code PS5 PS6 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Austria* £0.330 £7.550 £0.330 £7.400 Belgium* £0.370 £3.700 £0.370 £3.540 Denmark* £0.620 £5.350 £0.620 £4.215 Finland* £0.385 £4.400 £0.385 £3.435 France* £0.360 £4.100 £0.360 £4.000 Germany* £0.250 £7.200 £0.250 £6.795 Greece* £0.420 £6.560 £0.420 £6.350 Iceland £0.370 £3.900 £0.370 £3.850 Ireland* £0.420 £1.300 £0.420 £1.250 Italy* £0.350 £6.700 £0.350 £6.600 Luxembourg* £0.380 £4.790 £0.380 £4.475 Netherlands* £0.250 £3.550 £0.250 £3.435 Norway £0.580 £8.100 £0.580 £6.800 Portugal* £0.340 £4.790 £0.340 £4.475 Spain* £0.250 £3.820 £0.250 £3.660 Sweden* £0.360 £4.850 £0.360 £4.800 Switzerland £0.400 £6.300 £0.400 £5.620 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 13 International Business Mail Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of Europe prices Service Level Priority Economy Product Code PS5 Delivery aims 3-5 days PS6 10-15 days† † Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.190 £6.460 £0.190 £5.725 Croatia* £0.000 £6.770 £0.000 £6.455 Cyprus* £0.240 £4.010 £0.240 £3.800 Czech Republic* £0.280 £4.010 £0.280 £3.695 Estonia* £0.290 £4.270 £0.290 £4.060 Gibraltar £0.000 £6.770 £0.000 £6.455 Hungary* £0.310 £4.120 £0.310 £3.850 Latvia* £0.330 £5.420 £0.330 £5.205 Lithuania* £0.360 £4.480 £0.360 £4.320 Malta* £0.230 £4.690 £0.230 £4.320 Poland* £0.235 £3.350 £0.235 £3.225 Romania* £0.320 £4.480 £0.320 £3.955 Russia £0.200 £6.930 £0.200 £6.715 Slovak Republic* £0.350 £5.000 £0.350 £4.650 Slovenia* £0.230 £3.800 £0.230 £3.435 Turkey £0.000 £7.190 £0.000 £6.765 Rest of Europe £0.000 £6.700 £0.000 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 14 International Business Mail Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of World prices Service level Priority Product code PS5 Delivery aims 5-7 days Standard Economy PSA PS6 14-21 days † † 6-12 weeks Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo USA £0.245 £3.780 £0.245 £3.500 £0.245 £3.350 Rest of North America £0.320 £4.270 £0.320 £4.160 £0.310 £3.920 Israel £0.370 £4.500 £0.390 £3.860 £0.370 £3.750 Saudi Arabia £0.000 £6.560 £0.000 £6.410 £0.000 £6.245 UAE £0.000 £6.550 £0.000 £6.500 £0.000 £6.400 Rest of Middle East £0.000 £6.490 £0.000 £6.300 £0.000 £6.100 Australia £0.310 £7.280 £0.330 £6.550 £0.310 £4.370 China £0.220 £6.100 £0.230 £4.450 £0.220 £4.400 Hong Kong £0.200 £3.100 £0.200 £2.920 £0.200 £2.810 Japan £0.360 £4.450 £0.390 £4.370 £0.360 £4.150 Malaysia £0.000 £6.980 £0.000 £6.670 £0.000 £6.660 New Zealand £0.350 £7.030 £0.340 £5.940 £0.350 £3.645 Singapore £0.230 £3.680 £0.230 £3.340 £0.230 £3.225 South Korea £0.000 £7.400 £0.000 £7.290 £0.000 £6.870 Taiwan £0.000 £7.400 £0.000 £7.290 £0.000 £6.870 Rest of Far East & Australasia £0.000 £7.320 £0.000 £7.000 £0.000 £6.600 Country North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 15 International Business Mail Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of World prices continued Service level Priority Product code PS5 Delivery aims 5-7 days Standard Economy PSA PS6 14-21 days † † 6-12 weeks Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo Argentina £0.000 £7.500 £0.000 £7.290 £0.000 £6.870 Brazil £0.000 £7.400 £0.000 £7.240 £0.000 £6.765 Mexico £0.000 £7.340 £0.000 £7.240 £0.000 £6.715 Rest of Central & South America £0.000 £7.420 £0.000 £7.000 £0.000 £6.600 India £0.000 £6.880 £0.000 £6.770 £0.000 £6.715 Kenya £0.000 £7.500 £0.000 £7.290 £0.000 £6.975 Nigeria £0.000 £7.500 £0.000 £7.290 £0.000 £6.975 Pakistan £0.000 £7.500 £0.000 £7.290 £0.000 £6.975 South Africa £0.000 £7.290 £0.000 £6.980 £0.000 £6.765 Rest of Africa & Asia £0.000 £7.420 £0.000 £7.000 £0.000 £6.700 Country Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 16 International Business Mail Large Letters Zero Sort & Zone Sort rates Economy Delivery aims† Europe 10-15 days Rest of World 6-12 weeks Priority Delivery aims† Europe 3-5 days Rest of World 5-7 days Product Code Price per item Price per kilo Product Code Price per item Price per kilo All countries* WG1 £0.720 £6.950 WG3 £0.695 £5.950 All countries* WG4 £0.695 £6.950 WG6 £0.680 £5.950 EU* IG1 £0.690 £4.950 IG3 £0.665 £4.475 Rest of World IG1 £0.720 £6.950 IG3 £0.695 £5.950 EU* IG4 £0.665 £4.950 IG6 £0.640 £4.475 Rest of World IG4 £0.695 £6.950 IG6 £0.680 £5.950 Service Countries Zero Sort Base Rate Zero Sort Machineable Zone Sort Base Rate Zone Sort Machineable † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting and Bank Holidays. * VAT will be charged to EU countries for Zone Sort. Zero Sort will incur VAT on all mail at the standard rate. 17 International Business Mail Large Letters Country Sort Low Volume rates Minimum posting quantity of 500 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Western Europe prices Service level Priority Economy Product code DG4 DG6 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Austria* £0.650 £4.350 £0.650 £4.290 Belgium* £0.540 £3.820 £0.540 £3.660 Denmark* £0.800 £8.100 £0.800 £5.910 Finland* £0.590 £4.400 £0.590 £3.450 France* £0.530 £4.100 £0.530 £4.000 Germany* £0.850 £1.300 £0.850 £1.200 Greece* £0.770 £4.450 £0.770 £4.290 Iceland £0.570 £4.000 £0.570 £3.950 Ireland* £0.850 £3.350 £0.850 £3.300 Italy* £0.670 £4.500 £0.670 £4.400 Luxembourg* £0.710 £3.560 £0.710 £3.245 Netherlands* £0.400 £3.600 £0.400 £3.450 Norway £0.810 £6.900 £0.810 £6.300 Portugal* £0.510 £4.610 £0.510 £4.395 Spain* £0.410 £3.980 £0.410 £3.605 Sweden* £0.510 £4.800 £0.510 £4.695 Switzerland £0.730 £5.300 £0.730 £4.915 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 18 International Business Mail Large Letters Country Sort Low Volume rates Minimum posting quantity of 500 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of Europe prices Service level Priority Economy Product code DG4 DG6 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.470 £6.490 £0.470 £5.755 Croatia* £0.150 £6.800 £0.150 £6.485 Cyprus* £0.400 £4.030 £0.400 £3.820 Czech Republic* £0.430 £4.030 £0.430 £3.715 Estonia* £0.440 £4.290 £0.440 £4.130 Gibraltar £0.150 £6.800 £0.150 £6.485 Hungary* £0.460 £4.140 £0.460 £3.870 Latvia* £0.480 £5.440 £0.480 £5.230 Lithuania* £0.570 £4.500 £0.570 £4.340 Malta* £0.390 £4.710 £0.390 £4.340 Poland* £0.385 £3.350 £0.385 £3.245 Romania* £0.470 £4.500 £0.470 £3.975 Russia £0.350 £6.960 £0.350 £6.745 Slovak Republic* £0.500 £5.000 £0.500 £4.650 Slovenia* £0.390 £3.820 £0.390 £3.450 Turkey £0.150 £7.220 £0.150 £6.800 Rest of Europe £0.150 £6.700 £0.150 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 19 International Business Mail Large Letters Country Sort Low Volume rates Minimum posting quantity of 500 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of World prices Service level Priority Economy Product code DG4 DG6 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo USA £0.405 £3.780 £0.405 £3.350 Rest of North America £0.470 £4.270 £0.460 £3.920 Israel £0.520 £4.500 £0.520 £3.820 Saudi Arabia £0.150 £6.590 £0.150 £6.275 UAE £0.150 £6.550 £0.150 £6.400 Rest of Middle East £0.150 £6.490 £0.150 £6.100 Australia £0.465 £7.240 £0.465 £4.370 China £0.370 £6.100 £0.370 £4.400 Hong Kong £0.350 £3.100 £0.350 £2.825 Japan £0.510 £4.450 £0.510 £4.150 Malaysia £0.150 £7.010 £0.150 £6.695 New Zealand £0.500 £7.070 £0.500 £4.185 Singapore £0.385 £3.680 £0.385 £3.245 South Korea £0.150 £7.430 £0.150 £6.905 Taiwan £0.150 £7.430 £0.150 £6.905 Rest of Far East & Australasia £0.150 £7.320 £0.150 £6.600 North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 20 International Business Mail Large Letters Country Sort Low Volume rates Minimum posting quantity of 500 items per mailing into a mail centre. See User Guide for further details of the qualification criteria for this option. Rest of World prices continued Service level Priority Economy Product code DG4 DG6 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo Argentina £0.150 £7.540 £0.150 £6.905 Brazil £0.150 £7.480 £0.150 £6.800 Mexico £0.150 £7.380 £0.150 £6.745 Rest of Central & South America £0.150 £7.420 £0.150 £6.600 India £0.150 £6.910 £0.150 £6.745 Kenya £0.150 £7.540 £0.150 £7.010 Nigeria £0.150 £7.540 £0.150 £7.010 Pakistan £0.150 £7.540 £0.150 £7.010 South Africa £0.150 £7.330 £0.150 £6.800 Rest of Africa & Asia £0.150 £7.420 £0.150 £6.700 Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 21 International Business Mail Large Letters Country Sort High Volume rates Minimum posting quantity of 1,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 1,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Western Europe prices Service level Priority Economy Product code DG1 Delivery aims 3-5 days DG3 10-15 days† † Country Price per item Price per kilo Price per item Price per kilo Austria* £0.600 £4.350 £0.600 £4.290 Belgium* £0.490 £3.820 £0.490 £3.660 Denmark* £0.750 £8.100 £0.750 £5.910 Finland* £0.540 £4.400 £0.540 £3.450 France* £0.480 £4.100 £0.480 £4.000 Germany* £0.800 £1.300 £0.800 £1.200 Greece* £0.720 £4.450 £0.720 £4.290 Iceland £0.520 £4.000 £0.520 £3.950 Ireland* £0.800 £3.350 £0.800 £3.300 Italy* £0.620 £4.500 £0.620 £4.400 Luxembourg* £0.660 £3.560 £0.660 £3.245 Netherlands* £0.350 £3.600 £0.350 £3.450 Norway £0.760 £6.900 £0.760 £6.300 Portugal* £0.460 £4.610 £0.460 £4.395 Spain* £0.360 £3.980 £0.360 £3.605 Sweden* £0.460 £4.800 £0.460 £4.695 Switzerland £0.680 £5.300 £0.680 £4.915 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 22 International Business Mail Large Letters Country Sort High Volume rates Minimum posting quantity of 1,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 1,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of Europe prices Service level Priority Economy Product code DG1 DG3 Delivery aims 3-5 days† 10-15 days† Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.420 £6.490 £0.420 £5.755 Croatia* £0.100 £6.800 £0.100 £6.485 Cyprus* £0.350 £4.030 £0.350 £3.820 Czech* £0.380 £4.030 £0.380 £3.715 Estonia* £0.390 £4.290 £0.390 £4.130 Gibraltar £0.100 £6.800 £0.100 £6.485 Hungary* £0.410 £4.140 £0.410 £3.870 Latvia* £0.430 £5.440 £0.430 £5.230 Lithuania* £0.520 £4.500 £0.520 £4.340 Malta* £0.340 £4.710 £0.340 £4.340 Poland* £0.335 £3.350 £0.335 £3.245 Romania* £0.420 £4.500 £0.420 £3.975 Russia £0.300 £6.960 £0.300 £6.745 Slovak Republic* £0.450 £5.000 £0.450 £4.650 Slovenia* £0.340 £3.820 £0.340 £3.450 Turkey £0.100 £7.220 £0.100 £6.800 Rest of Europe £0.100 £6.700 £0.100 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 23 International Business Mail Large Letters Country Sort High Volume rates Minimum posting quantity of 1,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 1,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of World Prices Service level Priority Product code DG1 Delivery aims 5-7 days Country Economy DG3 6-12 weeks † Price per item Price per kilo Price per item Price per kilo USA £0.355 £3.780 £0.355 £3.350 Rest of North America £0.420 £4.270 £0.410 £3.920 Israel £0.470 £4.500 £0.470 £3.820 Saudi Arabia £0.100 £6.590 £0.100 £6.275 UAE £0.100 £6.550 £0.100 £6.400 Rest of Middle East £0.100 £6.490 £0.100 £6.100 Australia £0.415 £7.240 £0.415 £4.370 China £0.320 £6.100 £0.320 £4.400 Hong Kong £0.300 £3.100 £0.300 £2.825 Japan £0.460 £4.450 £0.460 £4.150 Malaysia £0.100 £7.010 £0.100 £6.695 New Zealand £0.450 £7.070 £0.450 £4.185 Singapore £0.335 £3.680 £0.335 £3.245 South Korea £0.100 £7.430 £0.100 £6.905 Taiwan £0.100 £7.430 £0.100 £6.905 Rest of Far East & Australasia £0.100 £7.320 £0.100 £6.600 North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 24 International Business Mail Large Letters Country Sort High Volume rates Minimum posting quantity of 1,000 items per mailing into a regional distribution centre. This option is only available to customers who either: a) Mail a minimum quantity of 1,000 items internationally per posting, or b) Combine the overseas element with a UK pre-sorted service eg: Advertising Mail, Business Mail and Publishing Mail. See User Guide for further details of the qualification criteria for this option. Rest of World prices continued Service level Priority Economy Product code DG1 DG3 Delivery aims 5-7 days† 6-12 weeks Country Price per item Price per kilo Price per item Price per kilo Argentina £0.100 £7.540 £0.100 £6.905 Brazil £0.100 £7.480 £0.100 £6.800 Mexico £0.100 £7.380 £0.100 £6.745 Rest of Central & South America £0.100 £7.420 £0.100 £6.600 India £0.100 £6.910 £0.100 £6.745 Kenya £0.100 £7.540 £0.100 £7.010 Nigeria £0.100 £7.540 £0.100 £7.010 Pakistan £0.100 £7.540 £0.100 £7.010 South Africa £0.100 £7.330 £0.100 £6.800 Rest of Africa & Asia £0.100 £7.420 £0.100 £6.700 Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 25 International Business Mail Large Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Western Europe prices Service level Priority Economy Product code PS7 Delivery aims 3-5 days PS8 10-15 days† † Country Price per item Price per kilo Price per item Price per kilo Austria* £0.500 £4.350 £0.500 £4.290 Belgium* £0.390 £3.820 £0.390 £3.660 Denmark* £0.650 £8.100 £0.650 £5.910 Finland* £0.440 £4.400 £0.440 £3.450 France* £0.380 £4.100 £0.380 £4.000 Germany* £0.700 £1.300 £0.700 £1.200 Greece* £0.620 £4.450 £0.620 £4.290 Iceland £0.420 £4.000 £0.420 £3.950 Ireland* £0.700 £3.350 £0.700 £3.300 Italy* £0.520 £4.500 £0.520 £4.400 Luxembourg* £0.560 £3.560 £0.560 £3.245 Netherlands* £0.250 £3.600 £0.250 £3.450 Norway £0.660 £6.900 £0.660 £6.300 Portugal* £0.360 £4.610 £0.360 £4.395 Spain* £0.260 £3.980 £0.260 £3.605 Sweden* £0.360 £4.800 £0.360 £4.695 Switzerland £0.580 £5.300 £0.580 £4.915 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 26 International Business Mail Large Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of Europe prices Service level Priority Economy Product code PS7 Delivery aims 3-5 days PS8 10-15 days† † Country Price per item Price per kilo Price per item Price per kilo Bulgaria* £0.320 £6.490 £0.320 £5.755 Croatia* £0.000 £6.800 £0.000 £6.485 Cyprus* £0.250 £4.030 £0.250 £3.820 Czech Republic* £0.280 £4.030 £0.280 £3.715 Estonia* £0.290 £4.290 £0.290 £4.130 Gibraltar £0.000 £6.800 £0.000 £6.485 Hungary* £0.310 £4.140 £0.310 £3.870 Latvia* £0.330 £5.440 £0.330 £5.230 Lithuania* £0.420 £4.500 £0.420 £4.340 Malta* £0.240 £4.710 £0.240 £4.340 Poland* £0.235 £3.350 £0.235 £3.245 Romania* £0.320 £4.500 £0.320 £3.975 Russia £0.200 £6.960 £0.200 £6.745 Slovak Republic* £0.350 £5.000 £0.350 £4.650 Slovenia* £0.240 £3.820 £0.240 £3.450 Turkey £0.000 £7.220 £0.000 £6.800 Rest of Europe £0.000 £6.700 £0.000 £6.200 † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting * Denotes EU countries that are liable for VAT at the standard rate. 27 International Business Mail Large Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of World prices Service level Priority Standard Economy Product code PS7 PSB PS8 Delivery aims 5-7 days† 14-21 days† 6-12 weeks Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo USA £0.255 £3.780 £0.245 £3.500 £0.255 £3.350 Rest of North America £0.320 £4.270 £0.320 £4.160 £0.310 £3.920 Israel £0.370 £4.500 £0.390 £3.880 £0.370 £3.820 Saudi Arabia £0.000 £6.590 £0.000 £6.440 £0.000 £6.275 UAE £0.000 £6.550 £0.000 £6.500 £0.000 £6.400 Rest of Middle East £0.000 £6.490 £0.000 £6.300 £0.000 £6.100 Australia £0.315 £7.240 £0.330 £6.550 £0.315 £4.370 China £0.220 £6.100 £0.220 £4.450 £0.220 £4.400 Hong Kong £0.200 £3.100 £0.200 £2.930 £0.200 £2.825 Japan £0.360 £4.450 £0.390 £4.370 £0.360 £4.150 Malaysia £0.000 £7.010 £0.000 £6.700 £0.000 £6.695 New Zealand £0.350 £7.070 £0.340 £5.970 £0.350 £4.185 Singapore £0.235 £3.680 £0.240 £3.350 £0.235 £3.245 South Korea £0.000 £7.430 £0.000 £7.330 £0.000 £6.905 Taiwan £0.000 £7.430 £0.000 £7.330 £0.000 £6.905 Rest of Far East & Australasia £0.000 £7.320 £0.000 £7.000 £0.000 £6.600 Country North America Middle East Far East & Australasia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 28 International Business Mail Large Letters – Max Sort (previously known as Destination Sort) Please note the minimum weight for a direct bag to a destination is 1.5kg. For further details about this service please visit www.royalmail.com/internationalbusinessmail Rest of World prices continued Service level Priority Standard Economy Product code PS7 PSB PS8 Delivery aims 5-7 days† 14-21 days† 6-12 weeks Price per item Price per kilo Price per item Price per kilo Price per item Price per kilo Argentina £0.000 £7.540 £0.000 £7.330 £0.000 £6.905 Brazil £0.000 £7.480 £0.000 £7.270 £0.000 £6.800 Mexico £0.000 £7.380 £0.000 £7.270 £0.000 £6.745 Rest of Central & South America £0.000 £7.420 £0.000 £7.000 £0.000 £6.600 India £0.000 £6.910 £0.000 £6.800 £0.000 £6.745 Kenya £0.000 £7.540 £0.000 £7.330 £0.000 £7.010 Nigeria £0.000 £7.540 £0.000 £7.330 £0.000 £7.010 Pakistan £0.000 £7.540 £0.000 £7.330 £0.000 £7.010 South Africa £0.000 £7.330 £0.000 £7.010 £0.000 £6.800 Rest of Africa & Asia £0.000 £7.420 £0.000 £7.000 £0.000 £6.700 Country Central & South America Africa & Asia † All delivery aim figures are in working days, except where weeks are stated, and exclude day of posting 29 Remedial work charges for International Business Mail Mail prepared or presented incorrectly risks being delayed, since we have to remove it from our system and carry out the necessary work to ensure it can be delivered where possible. This is known as remedial work. The effect of any remedial work is to slow down mail, which increases costs. We have to pass these costs onto customers presenting items incorrectly. These costs may include charges from overseas postal authorities, if the item is in breach of international postal regulations. Please note that some items presented incorrectly may have to be returned to the original sender. Charges for remedial work, as set out in the table below and will be made against the original product codes. These charges are agreed as representing the increased costs to Royal Mail caused by the need to perform the remedial work. Please note that all remedial work will incur VAT at standard rates. Please note Incorrect bag Overweight bag (above 11kg) Overweight tray (above 10kg) Underweight Max Sort bag (below 1.5kg) Solution Charge Poster authorises Royal Mail to perform rework £0.50 per bag plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster authorises Royal Mail to perform rework £1 per bag / tray plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster authorises Royal Mail to perform rework Mixed Mail Zero Sort rates plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per item plus £25 rework fee Poster to collect from Royal Mail £0.16 per item plus £25 rework fee Poster authorises Royal Mail to apply the correct indicia Indicia missing or incorrect £0.02 per machinable item plus £25 rework fee £0.08 per non-machinable item plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee 30 Remedial work charges for International Business Mail Please note Solution Charge Incorrect label on bag/ container or bag incorrectly sealed and for Max Sort, incorrect bag tie used to seal bag (all Max Sort bags must be sealed with a black IDC01 tamper proof bag tie) Poster authorises Royal Mail to perform rework £0.50 per bag / container plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster authorises Royal Mail to amend Posting Cheque / Sales Order £2 per line (minimum charge of £25 per page) Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Poster authorises Royal Mail to process mail at International Mixed Mail Premium Unsorted Rates International Mixed Mail Premium Unsorted rates plus £25 rework fee Changing collection arrangements without 48 hours’ notice n/a £50 Cancellation of a booked collection without notifying Royal Mail n/a £100 Oversized items (see format dimensions as detailed in the user guide) Destination country not showing within address Sales Order incorrectly completed e.g. Understated items or weight 31 Remedial work charges for International Business Mail Please note Solution Charge If noticed within the UK we will offer you the following options: Items not conforming to international postal regulations e.g. Mail displaying a non-UK return address Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee Advise you of the cost of remedying the error and forwarding the items Charge will be advised at the time Where errors are notified to us by the receiving country we will contact the poster and advise on the options available Charge will be advised at the time Poster authorises Royal Mail to perform rework Mail will be charged at the current International Mixed Mail Premium Unsorted rates applicable to its destination and format plus £0.01 per item and a £25 rework fee Poster requests Royal Mail to return mail £0.22 per kg plus £25 rework fee Poster to collect mail from Royal Mail £0.16 per kg plus £25 rework fee All other errors 32 Help & advice If you have any questions about these services, please contact either your account manager or a Royal Mail Sales Centre on 08457 950 950. Calls charged at local rate. Although correct at the date this booklet went to print, from time to time services may be added to, changed or withdrawn. Up to date information may be obtained from a Royal Mail Sales Centre on 08457 950 950 (Calls charged at local rate) or at www.royalmail.com/internationalbusinessmail Royal Mail, the Cruciform and the colour red are registered trademarks of Royal Mail Group Ltd. Royal Mail March 2014 Rate Card © Royal Mail Group Ltd 2014. All rights reserved. 33
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