Application Note
Installing a Star USB Printer on Windows 7/Vista/XP Using StarPRNT
Introduction
This application note shows how to install a Star USB Printer using the StarPRNT Intelligence Driver/Configuration Utility
package. While these instructions were written using the TSP700II, this document suffices for the below models.
Supported Printers: FVP10, TSP650, TSP700II, TSP800II, SP700, SP500, TUP500, TUP900
Supported Interfaces: USB, PoweredUSB
Supported Environments: Windows 7 (32/64-bit), Windows Vista (32/64-bit), Windows XP
Star Tools Needed: StarPRNT Intelligence Configuration Utility found on the Installation CD
Table of Contents
I. StarPRNT Installation ………………………………………………………. Page 1
II. USB Printer Installation ………………………………………………….. Page 6
III. Printer Registration in StarPRNT ……………………………………. Page 8
IV. Confirming Successful Installation …………………………………. Page 11
I. StarPRNT Installation
1. Ensure the printer is not connected to the PC at this point in time.
2. Insert the CD into the CDROM drive or click “Autorun.exe” in the main directory to execute the installer. If the CD was
misplaced, the contents can be downloaded from the Star Global Support Site for free.
Note: In emergency situations, it is possible to install a Star USB printer without installing StarPRNT first. However, doing so
will result in no Configuration Utility being installed. Star recommends installing StarPRNT to ensure the Configuration
Utility, Printer Manuals, and other benefits are available. Click here to skip to how to install the printer without StarPRNT.
3. Click “Install”.
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4. Click “I AGREE” and click “NEXT”.
5. Click “Next”.
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6. Check “I accept the terms in the License Agreement” and click “Next”.
7. Click “Typical”.
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8. Click “Install”.
9. The installer completes installation of StarPRNT Intelligence.
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10. Click “Finish”.
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II. USB Printer Installation
1. Connect the printer to the PC and turn the power on. StarPRNT should have already been installed at this time.
2. Once connected, a bubble reading “Installing device driver software” appears in the lower right corner. Click on it.
3. Click “Skip obtaining driver from Windows Update”. This prevents Windows from slowing down installation by searching
for the driver online; instead, it will locate the driver locally in the StarPRNT directory.
4. Click “Yes”.
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5. A popup message confirms when the printer has been successfully installed.
Alternate Method: Installing Without the StarPRNT Utility
Note: In emergency situations, it is possible to install a Star USB printer without installing StarPRNT first. However, doing so
will result in no Configuration Utility being installed. Star recommends installing StarPRNT to ensure the Configuration
Utility, Printer Manuals, and other benefits are available.
1. Connect the printer to the PC and turn the power on. Ensure the PC can access the internet.
2. A bubble appears reading “Installing device driver software”.
3. Windows searches for the correct Star Micronics driver online and automatically installs it. This process can take ten
minutes or more, depending on speed of internet connection.
4. A popup message confirms when the printer has been successfully installed.
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III. Printer Registration in StarPRNT
Registering the printer in StarPRNT allows all for the customization of printer functionality using this Configuration Utility.
1. Click the Windows Start button and navigate StarMicronics > Printer Software > Printer Utility.
2. Select the printer model in the left menu bar. Set the Emulation to “Star Line Mode”. Click “Next”.
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3. Select “USB” in the left menu bar. The printer driver appears in the middle drop down box. Click “Done”.
4. Change the printer name if desired and click “OK”. This will name the printer within the StarPRNT Configuration Utility.
Changing this name will not change the printer name in the Devices and Printers (Printers and Faxes in Windows XP) folder.
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5. The printer is now set up in StarPRNT and can be configured using this utility.
Overview of StarPRNT Configuration Utility Sections
Windows Printer Queue Management: User-friendly utility to Add/Delete/Rename the printer in Windows
Printer Settings: Change memory switches to customize printer output
Troubleshooting: Run diagnostic tests to confirm successful printing and other functionality
OPOS: Easily set up, configure, or delete an OPOS device name
Logo Store: Customize a graphic and save it to the printer to brand receipts
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IV. Confirming Successful Installation
1. Open StarPRNT and click “Check” in the left menu bar. A small test prints confirming successful connection.
2. To print a Windows Test Page within StarPRNT, click “Windows Printer Queue Management”.
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3. Highlight the printer and click “Test Print”. A Windows test page prints. This confirms successful installation and the
ability to print using the printer driver.
Congratulations! You have successfully installed your USB Star Micronics Printer on Windows.
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Star Micronics Worldwide
Star Micronics is a global leader in the manufacturing of small
printers. We apply over 50 years of knowhow and innovation
to provide elite printing solutions that are rich in stellar
reliability and industry-respected features. Offering a diverse
line of Thermal, Hybrid, Mobile, Kiosk and Impact Dot Matrix
printers, we are obsessed with exceeding the demands of our
valued customers every day.
We have a long history of implementations into Retail, Point
of Sale, Hospitality, Restaurants and Kitchens, Kiosks and
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Labeling, Salons and Spas, Banking and Credit Unions,
Medical, Law Enforcement, Payment Processing, and more!
High Quality POS Receipts, Interactive Coupons with Triggers,
Logo Printing for Branding, Advanced Drivers for Windows,
Mac and Linux, Complete SDK Packages, Android, iOS,
Blackberry Printing Support, OPOS, JavaPOS, POS for .NET,
Eco-Friendly Paper and Power Savings with Reporting Utility,
ENERGY STAR, MSR Reading, futurePRNT, StarPRNT… How
can Star help you fulfill the needs of your application?
Don’t just settle on hardware that won’t work as hard as you
do. Demand everything from your printer. Demand a Star!
Star Micronics Co., Ltd.
536 Nanatsushinya
Shimizu-ku, Shizuoka 424-0066
Japan
+81-54-347-2163
http://www.star-m.jp/eng/index.htm
Star Micronics America, Inc.
1150 King Georges Post Road
Edison, NJ 08837
USA
1-800-782-7636
+1-732-623-5500
http://www.starmicronics.com
Star Micronics EMEA
Star House
Peregrine Business Park, Gomm Road
High Wycombe, Buckinghamshire HP13 7DL
UK
+44-(0)-1494-471111
http://www.star-emea.com
Star Micronics Southeast Asia Co., Ltd.
Room 2902C. 29th Fl. United Center Bldg.
323 Silom Road, Silom Bangrak, Bangkok 10500
Thailand
+66-2-631-1161 x 2
http://www.starmicronics.co.th/