CFRC Board of Directors Manual, 2014-15 Table of Contents: Board Members' Contact List............................................................. 2 CFRC's Mandate................................................................................ 3 What is CFRC?.................................................................................. 3 A Brief History of CFRC..................................................................... 4 Membership and Operating Structure................................................ 6 Governance Structure/RQU............................................................... 7 Board Responsibilities........................................................................ 8 Board Decision-Making and Documentation...................................... 11 Committees........................................................................................ 12 -Committee Terms of Reference, 2013-14................................ 12 Strategic Planning and Goals............................................................. 15 -2013-14 Incomplete Goals....................................................... 16 -New Goals identified by 2013-14 Board................................... 16 -CFRC's Revitalization Plan in Brief.......................................... 17 Staffing and Human Resources.......................................................... 18 Finances............................................................................................. 18 -Financial Results and Draft Budget, 2011-15.......................... 20 Appendices........................................................................................ 21 -RQU By-Laws, November 2013.............................................. 21 -AMS-RQU MOU, April 2012.................................................... 30 -Queen's-RQU Operating Agreement, February 2014............. 36 -CRTC Policy, Federal Law, CFRC Policy (Links).................... 39 1 Radio Queen’s University Board of Directors Contact List Name Position Email Address Eric McElroy AMS Director (President) [email protected] Hana Chaudhury CFRC AMS Member Student Volunteer [email protected] Daniel Kao AMS Student Member at Large TBC SGPS Student Member at Large Andrea Gunn Queen’s Faculty/Staff Appointee Derek Redmond Queen’s Faculty/Staff Member at Large [email protected] Ken Hall Community Member at Large [email protected] Rhonda Gilbert Community Member at Large [email protected] Ron Irwin CFRC Community Volunteer [email protected] Bella Di Iulio CFRC Radio Club President [email protected] Peggy Shanks CFRC Alumna (Secretary-Treasurer) [email protected] Voting Directors: [email protected] [email protected] Ex-Officio (non-voting) Directors: Kristiana Clemens CFRC Operations Officer [email protected] Ayanda Mngoma [email protected] CFRC Paid Staff Member Kanivanan ChinniahAMS Media Services Director [email protected] 2 CFRC’s Mandate CFRC's mandate is to provide innovative and alternative radio programming that enriches and challenges the academic and cultural life of the University and Kingston communities and to provide members with the opportunity to participate and gain skills and experience in the collective operation of a radio station, whose programming and practices are not constrained by demands for profit. What is CFRC? CFRC is Kingston, Ontario's only campus-community radio station, broadcasting from Queen's University since 1922. CFRC is licensed as a campus-community radio station by the Canadian Radio-Television and Telecommunications Commission (CRTC) under the corporate name Radio Queen's University. The CRTC defines a campus radio station as a station owned or controlled by a not-for-profit organization and associated with a post-secondary educational institution. Community-based campus stations, such as CFRC, have programming produced primarily by volunteers who are students or members of the community at large. The training of professional broadcasters is not the station’s primary objective. The primary role of these stations is to provide alternative programming such as music, especially Canadian music, not generally heard on commercial stations (including special interest music, as well as styles of popular music seldom broadcast), in-depth spoken word programming, and programming targeted to specific groups within the community. Although students play an important role in programming, community-based campus stations also provide access to members of the community at large. Such stations also provide training in radio production to volunteers. All campus stations are mandated provide programming that is complementary, not only to that of commercial stations, but also to that of community stations and other campus stations operating in the same location. CFRC broadcasts at 3,000 watts from a transmitter located on a Rogers tower by Highway 15 north of the 401, with a signal reaching from Belleville to Brockville and Westport to Watertown at 101.9 on the FM dial. We also broadcast on-line at http://cfrc.ca, via Cogeco cable channel 282, and through our Android and IPhone apps. The station broadcasts 24/7. Almost all of CFRC's on-air programming is produced by more than 150 active volunteers delivering a diverse mix of music and spoken word content not available through other media. CFRC's work doesn't only take place on the airwaves. The station also provides free broadcast training to Queen's and Kingston community members. In addition to three volunteer recruitment and training cycles each year, CFRC organizes skill-building conferences and workshops, creative radio projects and community-building events on Queen's campus and in the broader community. 3 A Brief History of CFRC 1902: First demonstration of wireless telegraphy on Queen’s campus at spring convocation by James Lester Willis Gill, professor of General Engineering, Kingston School of Mining. 1912-17: First formal teaching of wireless telegraphy in the Department of Electrical Engineering. 1919: Professor Gill founds the Wireless Club at Queen’s University. 1922: Professors D.M. Jemmett and R.L. Davis design and build the experimental wireless telephone station in Fleming Hall and obtain the experimental broadcasting license 9BT. 1923: “Canada’s Famous Rugby Champions” (CFRC) makes it debut with the play-by-play of a Queen’s-McGill football game. 1930-31: Harold H. Stewart builds a crystal-controlled transmitter for CFRC. 1934: CFRC, in partnership with the Kingston Whig-Standard, becomes a member of the Canadian Radio Broadcasting Commission (later the CBC). 1938: CFRC broadcasts an address of U.S. President Franklin Roosevelt relayed around the world. 1942: Partnership with the Whig Standard is dissolved; Queen’s radio reverts to the University's Electrical Engineering Department. 1945: Dr. William Angus, with the CBC, establishes a training program for broadcasters at Queen's. CFRC broadcasts 3 nights per week. 1954: After obtaining an FM license and the donation of an FM transmitter from Westinghouse, CFRC broadcasts on FM at 91.9MHz, with simulcast AM transmission on 1490KHz 1957: Margaret Angus is appointed Director of Radio at Queen’s University and forms the CFRC Student Radio Club. CFRC celebrates 35 years on the air. 1958: under the supervision of Margaret Angus, CFRC's programmers grow from less than forty student broadcasters to more than one hundred. 1959: CFRC relocates from Fleming Hall to new facilities at Carruthers Hall. 1964: the first “modern" broadcast of a Queen’s Gaels game airs from Toronto’s Varsity Stadium. 1968: Andrew Marshall is appointed Manager of CFRC. 1969: Membership of the student Radio Club reaches more than 150. 1970: Andrew Marshall successfully defends the introduction of rock ‘n’ roll on CFRC's airwaves to the Queen’s Radio Committee; CFRC-AM and FM begin separate broadcast schedules. 1971: a Listener survey response reads: " A good radio station without commercial interruptions is delightful. This is Queen’s Radio." 1972: CFRC turns 50! 4 A Brief History of CFRC (continued) 1973: extensive renovations take place at CFRC, including upgrades to stereo equipment, air conditioning, and a new lounge and office. 1974: Steve Cutway is hired as station manager at CFRC. 1977: The CFRC Student Radio Club becomes the CFRC Radio Club, now open to Queen’s faculty, staff, alumni, and community members. The "Go Stereo" fund is launched with a major contribution from Kathleen Ryan in memory of her husband, a former CFRC volunteer. 1981: CFRC-FM's ownership is transferred from Queen's University to the independent, non-profit corporation "Radio Queen's University" (RQU), to comply with federal requirements. 1986: The CRTC approves CFRC for daily broadcasting at 91.9FM. 1990: Maureen Plunkett is appointed station manager at CFRC; CFRC goes stereo at 101.9MHZ and begins broadcasting seven days per week. 1995: CBC donates a “Switch 56” for CFRC to provide and receive broadcast signals internationally 1997: CFRC celebrates 75 years of broadcasting at Queen’s University. 2001: CFRC is on the air 24 hours per day, 7 days a week; the station leaves reel-to-reel tape behind in favour of new digital production technology. 2002: CFRC's 80th anniversary brings together station alumni for celebrations. 2003: Queen's University begins the transfer of control of CFRC operations to The Alma Mater Society. Stuart Mills, former Program Director, is hired as CFRC's first Operations Officer. 2004: CFRC launches its online simulcast stream at http://cfrc.ca 2006: Eric Beers is hired as the second Operations Officer; AMS Transfer Agreement is finalized. 2007: Sayyida Jaffer steps in as Interim Operations Officer. 2009: CFRC launches a new website; Kristiana Clemens is hired as the third Operations Officer. 2012: AMS signs an agreement to transfer control of CFRC operations to RQU within 2 years; CFRC celebrates 90 years of broadcasting at Queen's. 2014: CFRC launches an extensive Revitalization Plan to upgrade broadcasting equipment and complete renovations to improve the accessibility of the station. The AMS-RQU transfer agreement concludes, leaving CFRC under the operation of RQU, operating on a new membership structure and by-laws. A 5-year agreement is signed with Queen's University to ensure CFRC's use of space on campus and support implementation of the Revitalization Plan. 5 Membership and Operating Structure Under CFRC's new by-laws, membership consists of all those who have paid an annual membership fee, whether in the form of membership dues or as an allocated Queen's University student fee, or as a combination thereof. As of May 1, 2014, membership rates are set at $7.50 per year. Queen's students (AMS or undergraduate and SGPS or graduate students), who pay a $7.50 student fee to support CFRC, are all members of CFRC. Community members must pay $7.50 for a 1-year membership. Each member in good standing is entitled to attend and speak at any special or general meeting of the members of RQU. Each member is also be eligible for volunteer skills training programs and workshops offered by CFRC Radio. Members who have participated in CFRC Radio as a volunteer for at least 3 hours within the previous 12 months, including participation in training programs or workshops, and including those in ex-officio positions on the Board, are entitled to one vote on each question arising at any special or general meeting of the members of RQU. Membership is a pre-requisite for holding any non-ex-officio position on the Board. Volunteer members who have completed training to do so are eligible to perform on-air programming-related tasks for CFRC. Membership status may be revoked, without refund of the annual membership fee, by a unanimous vote at a meeting of the Board of Directors, on the basis of gross or repeated violation of CFRC Radio policy. Members are served by a small number of paid core staff. CFRC's current core staff are: Kristiana Clemens, Operations Officer Ayanda Mngoma, Business Manager Brendon Wilson, Program Manager Cameron Willis, Music Resources Manager In addition, CFRC employs a number of part-time, short-term staff in various coordination roles (eg. Volunteer coordinator, Spoken Word and Special Programming Coordinator, News Coordinator, Sports Coordinator, Arts Coordinator, Funding Drive Coordinator). These positions are normally funded by project or employment grants, or remunerated with a small honorarium paid from CFRC's operating budget. On top of this, CFRC recruits a number of unpaid co-op students, interns and work placements each year through its relationships with local highschools, colleges and Queen's departments. In 2013-2014, CFRC had 9 part-time or temporary coordinators, 5 co-op students, 2 college work placements and 5 Queen's internship placements. Occasionally, members participate in CFRC's radio programming as Contributors before they have completed the training necessary to become a Volunteer or Programmer. In such cases, the Contributor's content is prepared and presented under the direct supervision of an appropriate trained CFRC volunteer or staff person. Contributors are strongly encouraged to complete the training required to become full-fledged CFRC Programmers. Unlike CFRC membership, which is renewed annually, CFRC training lasts indefinitely, and past volunteers are welcomed back to the station after an absence so long as their membership is up to date. Volunteer members are automatically granted membership in the CFRC Radio Club, the selforganized body of volunteers which organizes social events and holds representation on CFRC's Board of Directors. 6 Governance Structure CFRC was owned and operated as part of Queen’s University until 1981, when changes to federal regulations required the creation of an independent, non-profit entity to hold CFRC's broadcast licence. This led to the birth of Radio Queen's University (RQU). RQU administered CFRC's broadcast licence and assets throughout the1980s and 1990s. A Policy Board, led by CFRC and University staff, governed the general direction of the station. A Station Manager and other paid staff supervised day-to-day operations, and the volunteer Radio Club managed on-air programming and scheduling decisions. On September 2, 2003, the RQU Board passed a motion stating “That Radio Queen’s University agrees that the AMS will assume responsibility for CFRC-FM Radio.” A transfer agreement was signed in June, 2006. At this time, the "CFRC Advisory Board" was born, modelled on a hybrid between the Queen's Journal's Board and the former CFRC Policy Board. The "CFRC Advisory Board" was responsible for station policy development and approval, handling internal complaints or conflicts, and assisting with long-term strategic planning and development for CFRC. The "CFRC Advisory Board" reported to the AMS Board of Directors and operated within the AMS By-laws. For these reasons, the “CFRC Advisory Board” was not a Board of Directors in the traditional sense, but more of a Steering Committee or Advisory board; hence its name. Since 2006, Radio Queen's University has continued to exist, holding the broadcast license and spectrum allocation of CFRC and maintaining ownership and operation of the station's transmitter and broadcasting equipment (in compliance with federal Radio Regulations). In November, 2009, changes to the by-laws of RQU made the composition of the RQU board a subset of the "CFRC Advisory Board." Members of the RQU Board were responsible for participating in RQU's Annual General Meeting and for addressing any issues that may arise with regard to CFRC-FM's broadcast license, spectrum allocation or transmitter. In 2010, new CRTC regulations stipulated that campus and community radio stations like CFRC must be "owned, operated, managed and controlled by a not-for-profit organization that provides for membership, management, operation and programming primarily by members of the community served." This meant that the federal regulator required RQU, the license holder, to have "effective control" of CFRC, ensuring that no other person or corporate entity "has the ability to cause the licencee or its board of directors to undertake a course of action." This directive was not met by CFRC's operation as a service of the AMS. Further, CFRC's community access mandate, also stipulated under the terms of its broadcast license, rests in conflict with the AMS mandate to serve only its student members. To resolve these conflicts, an MOU was signed by the AMS and RQU in 2012, to initiate a separation of CFRC from the AMS. This separation was completed in April, 2014, prior to CFRC's next broadcast license renewal in August, 2014, at which time the station is required to demonstrate (and has been determined by the CRTC to be in) compliance with current CRTC regulations. 7 Board Responsibilities The new RQU Board of Directors takes on governance and oversight of operations for CFRC 101.9fm at a time of great transition and change. Under the University and the AMS, CFRC's "Boards" had limited control over the direction of the station, serving as advisory bodies, while the RQU Board had practically no role in overseeing station operations. For CFRC to successfully transition to operations as an independent non-profit, a re-visioning and reworking of board responsibilities and goals is required. Properly managed, this transition provides an opportunity for renewed strategic focus and energy, as resources are realigned and expectations are reviewed. Types of Boards: Working/Administrative board - Board members are directly involved in many aspects of dayto-day operations, including HR management, financial administration, policy development, planning and office management. Mixed board - Board is less involved in day-to-day management but remains involved in the work of the organization; committees are established to work on areas such as HR management and planning. Policy board - Board establishes the organizational mandate, sets goals and monitors progress; staff implement Board goals and policies; executive director/manager is accountable to the board for HR management; board is responsible for hiring, supervising, and evaluating executive director/ manager. This past year, CFRC functioned with a Mixed board and it is anticipated that this will continue for the coming year. As the station becomes more fully-fledged as an independent non-profit, the Board should plan to become a Policy board in accordance with non-profit best practices. Legal Duties of Directors: All board members have a fiduciary duty to the organization. This means they are acting on behalf of the membership in directing the affairs of CFRC. This fiduciary duty covers all areas of responsibility, including HR and financial operations. Directors have a duty to obey all laws and statutes that apply to the organization. In CFRC's case, this would include federal labour laws, Ontario not-for-profit regulations and CRTC policies. Directors' legal duties also include: Duty of diligence - Directors are required to act reasonably, prudently and in good faith; to educate themselves about the organization; to make reasonable inquiries into the day-to-day management of the organization; to make informed decisions; and to seek the advice of qualified professionals as needed. Duty of skill/competence - Directors with special skills or knowledge have a duty to use that expertise in their role as a Board member, and to practice the standard of care expected of their professional abilities. Board members without specialized skills are expected to act prudently: to try to foresee the potential consequences of a course of action before taking it. Duty of loyalty - Directors have a duty to place the interest of the organization first, acting honestly, in good faith and in the organization's best interest. Directors must fully and promptly disclose, and take action to avoid, potential, perceived or real conflicts of interest. 8 Board Responsibilities (continued) Duty of obedience - Directors have a duty to act within the scope of the governing documents of the organization (bylaws and policies), to ensure that committees and staff do so as well, and to ensure that these documents are kept up-to-date. Organizational Duties of Directors: In addition to fiduciary duties, directors assume organizational duties as well: Governance - Directors should become familiar with the organization's bylaws, letters patent and articles of incorporation; develop and review organizational policies and procedures; ensure other Directors are fulfilling their legal and fiduciary duties; ensure the organization is operating within its “objects” (legally stated purposes) at all times; maintain a current list of officers and directors; and keep minutes of meetings on record and available to the public. Planning - Directors should review and develop the organization's mandate; set goals and establish action plans through strategic planning processes; organize and hold regular board and standing committee meetings; and establish effective evaluation practices for measuring the outcomes of plans. Financial Oversight - Directors are responsible for approving and monitoring the organization's operating budget; for reviewing, understanding and approving monthly financial statements; for exploring potential sources of funding (including grants, fundraising and other possibilities); and for developing and reviewing financial policies and procedures. Human Resources - Directors should ensure that the human resource needs of the organization are met; should develop and review human resource policies and procedures, including staff roles, responsibilities, and decision-making processes; ensure that fair and ethical practices are in place for all staff, including mandatory benefits; ensure that staff contracts are in order, signed and up-to date; and evaluate and provide constructive feedback to staff on a regular basis. Promotion and Outreach - Directors need to provide a positive public image for the organization, maintaining an image of credibility and respect; organizing and participating in public relations and awareness activities; liaising with major funders and key stakeholders; and presenting an image of leadership and assistance to staff, volunteers and the community Accountability, Transparency and Confidentiality: In order to fulfill their responsibilities, directors are expected to maintain high standards of accountability, transparency and confidentiality. Accountability demands that responsibility is taken for decisions that are made. In order for this to happen, all those responsible for making decisions need to have a clear understanding of their obligations and of the scope and limit of their authority. Decision-making processes need to be evaluated for their diverse and inclusive representation of members' voices; their adherence to the organization's (or committee's, or project's) mandate; how decisions are communicated and implementated among stakeholders; and for reasonable recourse by stakeholders and participants to address and resolve conflicts or complaints as they arise. 9 Board Responsibilities (continued) Accountability also demands that each board member keep in touch with their own sense of ethics. Boards and committees must create and nurture a special type of trust: one that allows members to discuss and debate in a courteous yet vigorous manner. Individuals must feel that their opinions matter. Decisions must truly be those of the group, rather than driven by one or two powerful or vocal members. Development and adherence to a specific decisionmaking process and to a specific decision-making structure for the Board, committees and staff are strongly advised. Transparency allows those outside of the Board to understand what the Board and its committees are doing. It is the means by which decisions and changes are reported to stakeholders; and by which stakeholders are made aware of their responsibilities to the organization and of their rights to recourse when concerns, problems or conflicts arise. A useful tool to create transparent structures and operations is a public Terms of Reference document outlining the body's mandate, membership composition, decision-making processes, reporting structure, and complaints resolution procedure. Terms of Reference can help guide participants' actions in a transparent and accountable way, providing a yardstick by which participants and outsiders may measure actions that are undertaken. Confidentiality places limits on access to certain information in order to protect the organization and its members from harm. Confidential material includes personal information about board members, staff or volunteers; drafts of policies and other internal working documents of committees or the board; information related to legal proceedings; audio or video recordings of non-public discussions or meetings; and personal communications sent by individuals to the Board, staff or committees (in the latter case, confidentiality may sometimes be maintained by presenting material minus any identifying personal information). Board members, staff and volunteers should not share or discuss such items with outsiders, and should use care in discussing them amongst themselves, if there is danger that others may overhear. Confidentiality must be reconcilable with transparency and accountability: stakeholders must have enough information to trust that decisions are being made in their best interest, and have sufficient recourse to meaningfully question processes and outcomes. When confidentiality feels oppressive, or appears to conflict with transparency and accountability, there is a need to distinguish it from secrecy. Secrecy hides, rather than protects, information. While maintaining confidentiality, board members must also consider the harm that can come from stakeholders feeling that they are being kept in the dark. In fact, it is often when something unusual is happening that there is the greatest need for a careful balance between transparency, disclosure and confidentiality. When volunteers or other stakeholders are concerned and feel that they are not being given enough information, there is a tendency to fill the information gap with rumours and speculation. Volunteers are among the most important assets in any non-profit organization, but especially at CFRC. Their countless hours of donated time and their passion and commitment are critical to the wellbeing of the organization. When a board or its committees fail to provide transparency in the processes used to conduct business - or when they seek or appear to avoid accountability there is a real danger of losing the trust and confidence of volunteers and stakeholders. In general, a prudent board member should always ask, “Why must this be kept confidential? 10 Board Decision-Making and Documentation The CFRC Advisory Board favoured an informal approach to decision-making, rather than formalized models such as Robert's Rules or consensus procedures. Generally, items requiring a decision would be brought forward during the appropriate committee's or representative's update on the agenda. Decisions to be made could include accepting the meeting's agenda and any new policy developments, planning initiatives, major financial decisions (such as the annual budget) and staffing measures. Open discussion would be held on matters of concern, moderated if necessary by the meeting facilitator. A consensual decision would almost always be the outcome, verified by a unanimous vote. In some instances, the facilitator might request a vote from the Advisory Board where there is not a consensus. In these cases, depending on the matter being addressed and in accordance with RQU by-laws, either a majority or two-thirds vote would stand. A quorum of at least 6 votes would have to be present at a meeting for a decision to be taken. The roles of minutetaker and facilitator rotated among CFRC Advisory Board members on a voluntary basis. The Operations Officer acted as the Secretary for the RQU Board from 2009-2013, drafting and circulating meeting reminders, minutes and supporting documentation. Since December, 2013, the Treasurer of the RQU Board has assumed the duties of Secratary under the title of Secretary-Treasurer. In accordance with RQU's by-laws, the President chairs meetings, with the Vice-President filling in as required. A quorum of a majority of voting directors (ie. 6) are required to be present for a decision to be taken. Discussions remain rather informal, with decisions verified through motions put forward and seconded by directors and verified by a vote, which is also nearly-always unanimous. In the case of a lack of consensus, a majority of votes stands. Where the vote is tied, the President as chair is entitled to a second vote. Tips for Directors to help ensure productive meetings: Know the Agenda: Review the agenda circulated in advance of the meeting and contact the Secretary or President with any questions or concerns before the meeting begins. Keep an eye on the Clock: Board meetings generally run no longer than 2 hours. Although there may be instances where critical decisions or conflicts prolong a discussion, regular time checks throughout the meeting can help to ensure everyone is on track and comfortable with the pace of the meeting. Stick to the Agenda: Make an effort to keep comments focused on the item in the agenda that is being discussed. If tangental issues arise that need attention or a decision, request that the Chair address them at the end of the meeting, during "Other Business." Check Yourself: For effective group decision-making, it is crucial that every Board member's voice is heard. Keep your own comments brief and on point, but also make an effort to voice your perspective before a final decision is made. As a director, you will have to remove yourself emotionally from the issues at hand and accept ideas or opinions that differ from your own. This doesn't mean you have to hide your feelings, but remember be considerate and respectful of everyone present. Check In With Others: It's a good idea to check in with everyone present at the beginning and end of each meeting, to ensure people feel comfortable with their levels of participation and the decisions being made. 11 Committees In addition to attending monthly meetings, all CFRC Board members are expected to sit on one or more RQU committees. Past committees struck by CFRC's Advisory Board included: HR Committee: essentially a Board nomination committee Policy Committee: to draft new policies as directed by the Board Planning Committee: to work on short and long-term Strategic Planning for CFRC Radio; past subcommittees of this group have included the NCRC planning committee, 90th anniversary planning committee and Student Outreach Committee Grievance Committee: to address and resolve complaints in-line with CFRC policies RQU committees for the 2013-14 year were: HR Committee: to implement and administer staff contracts Policy Committee: to draft CFRC policies and to update CFRC's existing mandate and policies to meet the needs of its new operating and governance structures Student Outreach Committee: to coordinate student outreach initiatives and events and to execute a successful campaign for an AMS fee increase. Finance and Fundraising Committee: to work with the Operations Officer and Business Manager to oversee CFRC's financial operations, grant applications and projects, to explore and develop new and existing fundraising and development opportunities, and to consider options and procedures for administration of payroll, banking, bookkeeping and accounting. Technical Planning Committee: to work with staff to develop, secure funding for and oversee the implementation of upgrades to CFRC's technical infrastructure. Grievance Committee: to address and resolve complaints in-line with CFRC policies The outgoing Board has recommended continuation of each of these committees. Committee Terms of Reference, 2013-14 Human Resources Committee: Chair: The Committee shall appoint the chair of this committee. Secretary: The Committee shall appoint its secretary Reporting: A representative of the Committee shall report regularly to the Board and will bring any decisions to be made to the Board for final approval. Meetings: Meetings of the Committee are held on an as needed basis, at the call of the Committee Chair. Meetings may be held in person or by means of telephone conference or such other communication as to permit all persons participating in the meeting to communicate adequately with each other. Notice and agenda of committee meetings shall be sent to each member of the committee with 5 days in advance or an otherwise reasonably in advance of committee meetings. Composition: The Committee shall be composed of at least 3 voting directors one being Radio Club President and the rest selected by the Board including a representative from the student population Quorum: majority of Committee (50% plus one) Mandate: The Human Resources Committee has the following responsibilities: 12 Human Resources Committee (continued) 1. As the HR Committee will have access to sensitive information about staff, this committee shall keep all such information in confidence and maintain an environment of respect to privacy. 2. The Committee shall recommend to the board compensation policy and guidelines for staff and any contract positions. This includes benefit and pension plans, and any employment contracts containing termination or other special provisions outside of normal employment practices of the organization (CFRC). 3. The Committee shall recommend policy to the board as needed (i.e. hiring process, employee records, etc) 4. The committee shall, as required, review the staffing structure and job descriptions and make recommendations to the Board on any changes as needed. 5. Shall oversee an annual performance review process for all staff. 6. Before making recommendations to the Board about staff salary and compensation packages the HR Committee will confer with the Finance Committee along with any other appropriate parties required to make an informed decision. Performance: The performance and effectiveness of the Committee will be assessed annually as part of the board’s evaluation and planning process; to review the past year and to plan for the next. Complaints and Concerns: Complaints and concerns may be directed to the Chair of the HR Committee. Where the complaint or concern implicates the HR Committee itself complaints will be directed to the Grievance Committee of the RQU Board. Policy Committee: Mandate: To draft new policies and to ensure that current policies are up-to-date, reflect current governing regulations and best practices for the campus-community radio sector and support the long-term sustainability of CFRC Radio, as directed and approved by the Board. Membership Composition: At least 3 RQU directors, including representation from CFRC staff, CFRC volunteers and Queen's students; with participation from other CFRC non-Board volunteer members as required. Meetings: Meetings shall be scheduled as required, and may be called by any committee member. Meetings shall be facililtated on a rotating basis. Secretarial duties (minute-taking and meeting reminders) shall be undertaken on a rotating basis. Decision Making: Quorum shall be 3 committee members. Decision making shall be made by consensus. If there is a lack of consensus, decisions will be deferred to the RQU board. Reporting Structure: The Policy Committee shall report to the RQU Board of Directors. Where policies are being developed based upon recommendations from another RQU committee or body (such as staff or volunteers) that have been approved by the Board, the Policy Committee may work directly with that other committee or body to develop its policy recommendations for presentation to the Board. Complaints and Concerns: Complaints and concerns may be directed to the staff representative on the committee. Where the complaint or concern implicates the staff representative, or the staff representative is unable to resolve the complaint to the complainant's satisfaction, complaints will be directed to the Grievance Committee of the RQU Board. 13 Student Outreach Committee: Chair: The committee will appoint its own chair. Secretary: The committee will appoint its own secretary. Reports to: The chair or the secretary of the committee shall report regularly to the Board. Meetings: Meetings of the committee are held on an as needed basis, at the call of the committee chair. Meetings may be held in person or by means of telephone conference or such other communications facilities as to permit all persons participating in the meeting to communicate adequately with each other. Composition: The committee shall be composed of Queen’s University undergraduate (AMS) and graduate (SGPS) students who are directly involved with the station, either in a volunteer or staff capacity. CFRC’s Business Manager will also sit on this committee. Current Composition: Meagan Crane (SGPS), Brendon Wilson (AMS), Kenneth Hall (AMSgrad, SGPS), Camille Di Iulio (AMS-grad), Ayanda Mngoma (CFRC Business Manager), Laura Casselman (AMS), Devin McDonald (AMS) Mandate: The Student Outreach Committee will look at ways that CFRC can enhance and highlight its products and services to engage the student body at Queen’s University, in addition to the maintenance of the station’s student fees. Quorum: Quorum shall be considered the majority of committee (more than 50%). Currently, there are seven members sitting on this committee. Quorum shall be considered four members, so long as there are seven members on this committee. Committee Performance: The performance and effectiveness of the committee will be assessed annually as part of the Board’s evaluation and planning process; to review the past year and to plan for the next. Finance and Fundraising Committee: Mandate: To work with CFRC's Operations Officer and Business Manager to oversee CFRC's financial operations, grant applications and projects, to explore and develop new and existing fundraising and development opportunities and to support short and long term financial planning and administration. Membership Composition: 3 or more voting directors, including the RQU Treasurer and President, plus participation by CFRC's Business Manager, Operations Officer and the AMS Media Services Director, with guests as needed. Decision Making: Quorum shall be a majority of committee members. Decision making shall be made by consensus and if there's a lack of consensus, the decision would be taken to the RQU board. Whenever a committee member has a financial or personal interest in any matter coming before the committee, the affected person shall a) fully disclose the nature of the interest and b) withdraw from discussion, lobbying, and participating in decision-making on the matter. Any decision involving a potential conflict of interest shall be approved only when the disinterested members determine that it is in the best interest of the corporation to do so. The minutes of meetings at which such decisions are taken shall record such disclosure, abstention and rationale for approval. Reporting Structure: The Finance and Fundraising Committee shall report to the RQU BoD on a monthly basis, provided that there has been activity (meetings, research, etc.) to report on. The Finance and Fundraising Committee shall provide the RQU BoD with recommendations as opposed to making binding decisions. Complaints and Concerns: Complaints and concerns regarding the work of the committee shall be directed to the President. If the President is unable to resolve the complaint or there is a conflict of interest present, the complaint shall be directed to the Grievance Committee. 14 15 Tech Planning Committee: Mandate: To develop a comprehensive tech plan (including model numbers and pricing) for upgrading CFRC broadcasting facilities and technical infrastructure. Membership Composition: At least 3 RQU directors, including representation from CFRC staff and programmers, with participation from others as required. Current members: Kristiana Clemens, Ayanda Mngoma, Kelley Bolen and Mike Cowan Meetings: Meetings shall be scheduled as required, and may be called by any committee member. Meetings shall be facilitated on a rotating basis. Secretarial duties (minute-taking and meeting reminders) shall be undertaken on a rotating basis. Decision Making: Quorum shall be 3 committee members. Decision-making shall be made by consensus. If there is a lack of consensus, decisions will be deferred to the RQU board. Reporting Structure: The Tech Planning Committee shall report to the RQU Board of Directors, meaning all recommendations will be presented for final Board approval. The Tech Planning Committee may work directly with another committee or body to develop its recommendations. Complaints and Concerns: Complaints and concerns may be directed to the staff representative on the committee. Where the complaint or concern implicates the (appropriate) staff representative, or the staff representative is unable to resolve the complaint to the complainant's satisfaction, complaints will be directed to the Grievance Committee of the RQU Board. Strategic Planning and Goals Developing a Strategic Plan for the coming year was an annual initiative of CFRC as an AMS service. Under the AMS model, staff would develop the strategic plan in consultation with CFRC volunteers and the Advisory Board, present the draft plan to the Advisory Board for approval, then deliver the plan to the AMS Board for its approval. Ranging from 5-15 pages in length, the plan would include a situational overview (sometimes including a SWOT analysis of CFRC's Strengths, Weaknesses, Opportunities and Threats), a GSM table (highlighting Goals for the coming year, Strategies to achieve them and Measurable outcomes), and an Action plan with a timeline and task delegation plan for implementing the Strategies highlighted in the GSM. CFRC was also required by the AMS to submit a separate Marketing Plan with specific goals for enhancing visibility and reach. Midway through the fiscal year (between October and December) these plans would be reviewed and a Mid-Year Review drafted to assess what had been achieved and what remained to be accomplished throughout the remainder of the year. This past year, CFRC staff and the RQU Board followed a similar process to develop a Strategic Plan, although no Marketing Plan or Mid-Year review were conducted. Instead, for the last half of the year, goals were reviewed at the monthly board meeting and a checklist updated to measure what had been achieved and what remained to be accomplished. In addition to the Strategic Plan for the 2013-14 year, the Board approved a Revitalization Plan to guide CFRC's development over the next three years. This annual Strategic Planning process has been successful in allowing staff to develop and carry out specific, planned actions in the midst of great structural change and high staff turnover. Advisory Board and staff members generally found it to be a useful project for setting goals and evaluating accomplishments. 16 Strategic Planning and Goals (continued) For the coming year, it could be beneficial for staff and the Board of Directors to develop CFRC's Strategic Plan through a joint planning session early in the summer. Another suggestion has been for the Board of Directors to request Goal Plans from the Operations Officer and 3 managers, which can be referred to by the staff themselves throughout the year and by the HR Committee during mid-year Performance Reviews. CFRC could also benefit from longer-range strategic planning exercises to set goals and evaluate measurable achievements for the radio station in the coming 3, 5 or 10 years. The last time this type of long-range planning took place was after the transfer of operations to the AMS, in 2006. A review of that plan and development of a forward-looking strategy could be a task for the current RQU board to consider for the coming year. 2013-14 Incomplete Goals Project Staff reviews Actions Responsible Body -Develop staff review policy and procecedures HR Committee -Complete staff reviews HR Committee -Review staffing structure/job descriptions HR Committee Revenue -Review and explore fundraising options Generation/ -Review and explore sponsors/ad clients Fundraising -Review financial procedures and services Finance/Fundraising Cttee Letters of -Draft/file Letters of Continuance for RQU Continuance Policy Committee (Implementation of Ontario Regulations postponed) Finance/Fundraising Cttee Finance/Fundraising Cttee New Goals identified by 2013-14 Board Mission Statement: Draft a new Mission Statement for CFRC Board Nominating Committee: Create a Board Nominating/Recruitment Committee RQU Bylaws: Re-evaluate bylaws concerning quorum at Board of Directors meetings; draft bylaw provision to allow for email voting and remote participation at Board meetings. Staffing: Create a Volunteer Coordinator position at 20 hours per week from September-April Security/Confidentiality: Review current and develop and implement best practices and procedures for financial administration, HR documentation, donor stewardship and IT security. 17 CFRC'S Revitalization Plan In Brief CFRC Radio's Revitalization Plan will complete long-awaited upgrades to the community station's control room, accessbility features and digital infrastructure, to enhance the organization's capacity for inclusive volunteer engagement with and skills development through the creative arts of audio production and radio broadcasting. PHASE 1: MAY-JUNE 2014 CFRC's website, email, on-line audio stream and digital audio logging and archiving systems will be migrated to new servers and enhanced with new back-end software. PHASE 2: JULY-AUGUST 2014 The central component of CFRC's broadcast operations, its on-air control room, will be upgraded with replacement of its obsolete, 1980s-era broadcasting console by a new, digital broadcast console. The control room upgrade will also include the addition of new microphones and a phone interface to allow a greater number of guests on-air; an integrated time system to ensure all clocks in CFRC studios are synchronized; new computers to serve audio files for playback; new software for audio production and logging; and new carpet to enhance sound quality and comfort. PHASE 3: AUGUST-DECEMBER 2014 CFRC's facilities will be renovated to include an accessible washroom, a sink with accessible taps, a ramp in a control room where there is currently a step, and new soundproof doors with accessible handles to control rooms. Backup power for critical equipment will also be established to ensure CFRC can continue broadcasting in the event of a power outage on site (such outages occur 3-5 times per year). CFRC's volunteers will be trained in the use of new broadcast equipment. PHASE 4: 2015 CFRC will implement an HR restructuring plan to streamline its staffing operations, to provide all volunteers with proper training to use the station's new equipment, to maintain and enhance CFRC's on-line communications and services, and to increase the amount of student outreach and training CFRC provides. Student and volunteer surveys will be conducted to assess students changing perceptions, expectations and demands of CFRC and to evaluate listenr and volunteer satisfaction with recent improvements. Effort will be made to secure funding through grants and donations to complete remaining renovations work such as carpet and linoleum replacement, patching peeling plaster from walls, installing energy-efficient lighting and other details. PHASE 5: 2016 Completing the HR restructuring plan, CFRC will transition to streamlined job descriptions and reduced core staffing costs. Another student survey will be conducted to assess student listenership and satisfaction with CFRC's services, in preparation for a TriAnnual review referendum vote in 2017. CFRC will go to a TriAnnual Review referendum with the SGPS to confirm its graduate student fee. PHASE 6: 2017 (TRIENNIAL REVIEW) Having completed the Revitalization Plan and HR restructuring, while responding to student demands identified in annual surveys, CFRC will be in a strong position to renew its AMS fee 18 through Triennial review. CFRC's 3-year agreement with Queen's University for the administration to cover the costs of rent and maintenance services at CFRC will expire, meaning that CFRC can anticipate beginning to pay $35,000 in annual rent beginning in May, 2017: a cost that will be feasible at that time given that major upgrades and renovations will have been completed and staffing costs will have been reduced. Staffing and Human Resources Under the AMS operating model, core staff reported directly to the AMS Board, with the Operations Officer supervised by the AMS General Manager and CFRC's Managers supervised by the AMS Media Services Director. Managers had decision-making authority over most areas of station operations, with the Operations Officer serving as a mentor, advisor and consultant to help ensure that decisions were made on an informed basis and in compliance with legal and policy frameworks. Managers also acted as direct supervisors of part-time coordinators, with the Operations Officer again acting as a mentor and advisor as well as a liaison for human resources concerns. Coordinators could, in turn, act as direct supervisors of co-op students, interns or work placements as well as volunteers. Under CFRC's new operating structure, the supervisory relationships for CFRC's Operations Officer and Managers will have to change, and the roles and relationships of staff may also need to change to best serve the station. In the interim, decision-making and supervisory roles remain the same as under the AMS model, with core staff reporting directly to the RQU Board rather than to AMS staff. CFRC's Board of Directors has also not yet developed any formal hiring, employment, performance review, or termination policies, instead relying on AMS policies as a guideline for CFRC HR practices. A 5-year HR plan proposal was developed by staff in 2013-14 and reviewed by the HR Committee, but not presented to the Board for approval. It can be anticipated that the RQU Board will wish to address these responsibilities in order to ensure accountability and transparency in HR matters and to assess the longterm direction of staffing at CFRC in accordance with the station's Revitalization Plan. Finances CFRC operated with a deficit under the AMS, once the Queen's-AMS Transfer Agreement was finalized and the University ceased to support the radio station with operating grants. However, station revenues also increased dramatically after the transfer agreement was finalized: CFRC's Deficit: 2006-07: $16,730 2007-08: $15,606 2008-09: $18,562 2009-10: $15,451 2010-11: $18,365 2011-12: $17,366 2012-13: $ 4,787 2013-14: $0!!!!! CFRC's Revenues: 2006-07: $103,396 2007-08: $113,213 2008-09: $135,125 2009-10: $140,339 2010-11: $144,786 2011-12: $168,208 2012-13: $213,666 2013-14: ~$190,000 19 CFRC Revenues come from five major streams: Student fees: Grants: Fundraising, donations and memberships: Advertising and sponsorship: Studio rentals/merch sales/events: CFRC Expenses fall in four major areas: Staffing: AMS Allocated Expenses: Equipment and supplies (office and broadcast): Libel insurance/royalties/association memberships: Printing/Marketing/Merchandise: ~50% ~20% ~20% ~5% ~5% ~80% ~5% ~5% ~5% ~5% Approximately half of CFRC's revenue comes from the AMS and SGPS through mandatory student fees. This can be compared to the national average for campus stations in Canada, which receive approximately 3/4 of their revenue from students. At $7.50 per student per year, CFRC's fee is well below the national average ($10.72). CFRC's next largest sources of revenue are fundraising and grants (each between 15-20% of CFRC's total annual revenue), with smaller amounts raised through advertising and sponsorship, studio and equipment rentals, merchandise sales and events. Queen's University continues to provide CFRC with in-kind support, through the provision of free rent and utilities for the station's space in Lower Carruthers Hall, under an agreement which will expire in May, 2017. Further, local businesses and organizations provide up to $40,000 in promotional services (print and web advertising, visual and verbal recognition, outreach and marketing opportunities) to CFRC each year through in-kind sponsorships. Despite its diverse revenue streams and in-kind support from the University and Kingston community, CFRC faced a structural deficit of between $15,000-20,000 each year it operated as an AMS service, once transition grants from the University ended in 2006. Stable sources of operating revenue (student fees) were not sufficient to meet fixed costs (staffing and technical expenses). The AMS compensated for the shortfall each year through deficit coverage. With the transition to independence, CFRC retained a structural deficit, but no longer had the safety net of coverage it received under the AMS. To address this situation, CFRC asked students to increase the mandatory student fees they pay to support the station. SGPS members voted through referendum to increase their mandatory fee to $7.50 per year starting in 2013-2014. AMS members voted to match that fee starting in 2014-2015. Because the student fee increases are matched with projected increases in CFRC's grant revenue, it is anticipated that the overall proportional balance of CFRC's funding sources will not shift dramatically with the increase. 20 Financial Results and Draft Budget, 2011-2015 21 Unaudited 2015 Budget YE 2014 Projected YE 2013 Actual YE 2012 Actual YE 2011 Actual YE Revenue: 30000CRC 30500CRC 31200CRC 31402CRC 31408CRC 31409CRC 31410CRC 31460CRC 31470CRC 31500CRC 31600CRC 31620CRC 31700CRC 31720CRC 31800CRC 36500CRC 37300CRC 38000CRC 39900CRC STUDENT INTEREST FEES A.M.S. STUDENT INTEREST FEES SGPS FINANCE CHARGES PROJECT GRANT SOUNDBOX PROJECT GRANT COMMUNITY RADIO FUND PROJECT GRANTS GRANTS H.R.D.C. GRANTS WORK STUDY PROGRAM GRANTS SWEP GRANTS QUEEN'S SPONSORSHIP REVENUE NCRA CONFERENCE REVENUES DONATIONS FUNDING DRIVE MEMBERSHIPS EVENTS REVENUES STUDIO RENTAL FEE MERCHANDISE SALES ADVERTSING REVENUE 115,000 27,000 1,500 0 18,000 71,700 4,900 3,000 13,100 1,700 4,000 0 3,500 24,500 900 0 6,000 700 6,000 301,500 76,599 26,850 1,535 0 13,030 11,975 3,202 2,004 6,713 0 3,750 0 3,423 23,141 835 0 4,590 590 4,600 182,837 76,993 14,909 0 0 20,625 9,822 0 0 12,588 475 956 15,763 3,315 41,265 100 2,063 6,327 1,379 7,086 213,666 74,066 14,031 0 10,650 6,260 4,896 2,085 0 7,133 0 3,875 0 3,130 24,592 0 1,058 6,659 410 8,398 167,243 68,459 15,045 0 4,200 3,060 1,000 1,940 2,610 6,114 0 3,315 0 3,177 24,569 0 2,464 6,769 635 1,429 144,786 Expenses: 50000CRC 50240CRC 50740CRC 51000CRC 51420CRC 51640CRC 51660CRC 51790CRC 51800CRC 52700CRC 53420CRC 53890CRC 54480CRC 54700CRC 54790CRC 54860CRC 54865CRC 54910CRC 60000CRC 60250CRC 61000CRC 61100CRC 62000CRC 63000CRC 64000CRC AUDIT BANKING FEES CONFERENCES DEPRECIATION EQUIPMENT & FURNITURE EVENTS EXPENSES INSURANCE INSURANCE LIBEL MARKETING MERCHANDISE NCRA CONFERENCE EXPENSES PHOTOCOPY EXPENSE PROJECT SOUNDBOX REPAIRS & MAINTENANCE SOCAN MEMBERSHIPS & SUBSCRIPTIONS SUPPLIES & EQUIPMENT TELEPHONE TELEPHONE BROADCAST/GAME CALL TRAVEL SALARIES SALARIES OPERATIONS OFFICER WAGES WAGES SWEP HONOURARIA COMMISSION VOLUNTEER APPRECIATION 4,000 500 1,500 0 1,500 5,000 1,500 2,000 1,500 0 2,500 0 45,000 5,500 63,000 5,000 0 500 58,000 59,000 29,900 17,400 4,000 0 1,300 308,600 0 530 991 112 199 5,000 1,278 2,446 1,992 0 2,870 0 4,061 4,761 6,327 4,076 0 567 39,078 59,319 32,356 7,508 5,638 50 452 179,611 0 0 0 448 500 3,807 2,160 2,236 1,619 16,014 3,378 0 1,375 4,972 6,181 3,989 0 329 59,795 58,842 28,621 15,087 5,100 0 0 214,453 0 0 999 448 1,822 0 814 1,046 999 0 2,259 355 149 4,515 5,707 4,149 34 153 60,034 51,273 17,249 6,246 16,245 0 114 174,609 0 0 850 336 792 0 3,100 734 482 0 1,938 0 1,512 2,932 6,554 4,163 50 237 55,044 43,180 21,462 3,619 6,212 0 286 153,486 Income (Loss) From Operations -7,100 3,226 -787 -7,366 -8,699 Allocated Expenses: 73000CRC ADMINISTRATIVE CHARGE AMS TRANSITION GRANTS/DEFICIT COVERAGE SURPLUS FROM PREVIOUS YEAR Excess Of Revenues Over Expenses 4,000 5,000 9,226 3,126 4,000 10,000 4,000 4,787 10,000 0 9,667 0 9,226 0 -17,366 -18,366 RQU By-laws 22 BY-LAW NO. 1 A by-law relating generally to the transaction of the affairs of: RADIO QUEEN’S UNIVERSITY BE IT ENACTED as a by-law of RADIO QUEEN’S UNIVERSITY as follows: DEFINITIONS In this by-law, unless the context otherwise requires: "Act" means the Not-for-Profit Corporations Act, 2010 (Ontario) and, where the context requires, includes the regulations made under it, as amended or re-enacted from time to time; “AMS” means the Alma Mater Society of Queen’s University "AMS Assembly" means the highest legislative body in the AMS undergraduate student government at Queen's University; "Board" means the board of directors of the Corporation; "By-laws" means this by-law (including the schedules to this by-law) and all other by-laws of the Corporation as amended and which are, from time to time, in force; "Chair" means the chair of the Board; “CFRC” means the not-for-profit radio station servicing the Queen’s University and greater Kingston community and is the common name for the RQU; “Corporation” means CFRC, the corporation that has passed these by-laws under the Act or that is deemed to have passed these by-laws under the Act; “CRTC” means the Canadian Radio-television Telecommunications Commission, the governing body in Canada that regulates and supervises broadcasting and telecommunications in Canada; "Director" means an individual occupying the position of director of the Corporation by whatever name he or she is called; “Member” means a member of the corporation, either voting or non-voting; “Members” means the collective membership of the Corporation; "Officer" means an officer of the Corporation. “Radio Club” means the self-organized body of volunteer, voting members of CFRC. “RQU” means Radio Queen’s University, the broadcast license holder which has effective control of the station, as defined by the CRTC and is known by its common name, CFRC; “SGPS” means the Society of Graduate and Professional Students of Queen’s University; RQU By-laws (continued) 23 HEAD OFFICE 1. The Head Office of the Corporation shall be in the City of Kingston, in the Province of Ontario and at such place therein as the directors from time to time determine. SEAL 2. The seal, an impression of which is stamped in the margin hereof, shall be the corporate seal of the Corporation. BOARD OF DIRECTORS 3. The affairs of the Corporation shall be managed by a board of 14 directors, each of whom at the time of election shall be a member of the Corporation. Directors will serve terms of varying lengths, in accordance with the positions held. Each director shall be eligible for reelection at the end of their term. At-large positions shall be elected by the Board. The entire Board shall be ratified by a vote of the membership at the Annual General Meeting. Any change to the number or composition of the Board of Directors constitutes a by-law change and must be approved by the membership at a general meeting. Votes may be by a show of hands unless a ballot be demanded by any member. BOARD BALANCE OF REPRESENTATION 4. In accordance with CRTC Campus Radio Policy, the Corporation shall ensure the Board includes balanced representation from the Queen's University student body, University faculty and staff, and the community at large. In order to ensure balanced representation on the Board, the following Directors of the Corporation will sit on the Board: 1. AMS Assembly Member (student representative, selected by the AMS Assembly, 1 year term) 2. CFRC AMS member student volunteer (elected by Radio Club, student representative, 1 year term) 3. AMS student member at large (student representative, 1 year term) 4. SGPS student member at large (student representative, 1 year term) 5. University Staff representative (University representative appointed by Student Affairs, 2 year term) 6. University Faculty or Staff member at large (University representative, 3 year term) 7. Community member at large (Community representative, 2 year term) 8. Community member at large (Community representative, 3 year term) 9. CFRC community volunteer (elected by Radio Club, Community representative, 1 year term) 10. CFRC Radio Club president (elected by Radio Club, 1 year term) 11. CFRC alumnus/alumna (Community, University or student representative, 2 year term) 12. CFRC Operations Officer (ex-officio, non-voting staff representative, 4 year term) 13. CFRC paid staff member (ex-officio, non-voting staff representative, appointed by paid staff, 1 year term) 14. AMS Media Services Director (ex-officio, non-voting student representative, 1 year term) CITIZENSHIP OF THE BOARD 5. With respect to citizenship, no less than 80% of the Board must be Canadian citizens, including the President of RQU. RQU By-laws (continued) 24 QUORUM AND MEETING, BOARD OF DIRECTORS 6. A majority of the voting directors shall form a quorum for the transaction of business. Except as otherwise required by law, the board of directors may hold its meetings at such place or places as it may from time to time determine. The board may appoint a day or days in any month or months for regular meetings at an hour to be named and of such regular meetings no notice need to be sent. Special Directors’ meetings may be formally called by the President or Vice-President or by the Secretary on direction of the former. The Secretary may also formally call such a meeting on the direction, in writing, of two directors. Notice of such meetings shall be delivered, telephoned or electronically mailed to each director not less than one day before the meeting is to take place. The declaration of the Secretary or President that notice has been given pursuant to this by-law shall be sufficient and conclusive evidence of the giving of such notice. A directors’ meeting may also be held, without notice, immediately following the annual meeting of the Corporation. No formal notice of any Directors' meeting shall be necessary if all the directors are present, or if those absent have signified their consent to the meeting being held in their absence. The directors may consider or transact any business either special or general at any meeting of the board. ERROR IN NOTICE, BOARD OF DIRECTORS 7. No error or omission in giving such notice for a meeting of directors shall invalidate such meeting or invalidate or make void any proceedings taken or had at such meeting and any director may at any time waive notice of any such meeting and may ratify and approve of any or all proceedings taken or had thereat. VOTING, BOARD OF DIRECTORS 8. Questions arising at any meeting of directors shall be decided by a majority of votes. In case of an equality of votes, the President, in addition to the Chair's original vote, shall have a second or casting vote. All votes at any such meeting shall be taken by ballot if so demanded by any director present, but if no demand be made, the vote shall be taken in the usual way by assent or dissent. A declaration by the President that a resolution has been carried and an entry to that effect in the minutes shall be admissible in evidence as prima facie proof of the fact without proof of the number or proportion of the votes recorded in favor of or against such resolution. In the absence of the President, the President's duties may be performed by the Vice-President or such other director as the board may from time to time appoint for the purpose. VACANCIES, BOARD OF DIRECTORS 9. Vacancies on the board of directors, however caused, may, so long as a quorum of directors remain in office, be filled by the directors, from among the qualified members of the Corporation, if they shall see fit to do so. Otherwise, such vacancy shall be filled at the next annual meeting of the members at which the directors for the ensuing year are ratified. If there is not a quorum of directors, and/or if balanced representation of the necessary groups is no longer provided for by the remaining directors, the remaining directors shall forthwith call a meeting of the members to fill the vacancies. RQU By-laws (continued) 25 REMOVAL, BOARD OF DIRECTORS 10. The members of the Corporation may, by resolution passed by at least two-thirds of the votes cast at a special meeting of which notice specifying the intention to pass such resolution has been given, remove any director before the expiration of that director's term of office, and may, by a majority of the votes, cast at that meeting, elect any suitable member in the director's stead for the remainder of the director's term. In the case of the Radio Club Directors, that is, those directors who are elected and represent the Radio Club volunteer members of the Corporation, only those voting members who are Radio Club members present may participate in such an election. In the case of the AMS Assembly Member, that is, the director who is elected by and represents the AMSAssembly, the vacancy shall be filled by the AMS Assembly. 11. In the event that a Director is absent without cause for at least 3 consecutive meetings of the Board of Directors, that Director may be removed according to the process outlined in section 8. POWERS 12. The Board of Directors of the Corporation may administer the affairs of the Corporation in all things and make or cause to be made for the Corporation, in its name, any kind of contract which the Corporation may lawfully enter into and, save as hereinafter provided, generally, may exercise all such other powers and do all such other acts and things as the Corporation is by its charter or otherwise authorized to exercise and do. Without in any way derogating from the foregoing, the Board of Directors is expressly empowered from time to time, to purchase, lease or otherwise acquire, alienate, sell, exchange, or otherwise dispose of shares, stocks, rights, warrants, options and other securities, lands, buildings and other property, movable or immovable, real or personal, or any right or interest therein owned by the Corporation, for such consideration and upon such terms and conditions as they may deem advisable. REMUNERATION OF DIRECTORS 13. The directors shall receive no remuneration for acting as such. Directors' participation on the Board shall constitute volunteer work under the terms of voting membership. OFFICERS OF CORPORATION 14. There shall be a President/CEO, a Vice-President, a Secretary and a Treasurer or in lieu of a Secretary and Treasurer, a Secretary-Treasurer and such other officers as the board of directors may determine by by-law from time to time. One person may hold more than one office except the offices of President and Vice-President. The President and Vice-President shall be elected by the board of directors from among their number at the first meeting of the board after the annual election of such board of directors, provided that, in default of such election the then incumbents, being members of the board, shall hold office until their successors are elected. The other officers of the Corporation need not be members of the board and in the absence of written agreement to the contrary, the employment of all officers shall be settled from time to time by the board. RQU By-laws (continued) 26 DUTIES OF PRESIDENT/CEO AND VICE-PRESIDENT 15. The President shall, when present, preside at all meetings of the members of the corporation and of the board of directors. The President shall also be charged with the general management and supervision of the affairs and operations of the Corporation. The President with the Secretary or other officer appointed by the board for the purpose shall sign all by-laws and membership certificates. During absence or inability of the President, the President's duties and powers may be exercised by the Vice-President, and if the VicePresident, or such other directors as the board may from time to time appoint for the purpose, exercise any such duty or power, the absence or inability of the President shall be presumed with reference thereto. DUTIES OF TREASURER 16. The Treasurer or person performing the usual duties of a Treasurer shall keep or cause to be kept full and accurate accounts of all receipts and disbursements of the Corporation in proper books of account and shall deposit all moneys or other valuable effects in the name and to the credit of the Corporation in such bank or banks as may from time to time be designated by the board of directors. The Treasurer shall disburse the funds of the corporation under the direction of the board of directors, taking proper vouchers therefore and shall render to the board of directors at the regular meetings thereof or whenever required, an account of all transactions as Treasurer, and of the financial position of the Corporation. The Treasurer shall also perform such other duties as may from time to time be determined by the board of directors. DUTIES OF OTHER OFFICERS 17. The duties of all other officers of the Corporation shall be such as the terms of their engagement call for or the board of directors requires of them. EXECUTION OF DOCUMENTS 18. Deeds, transfers, licences, contracts and other engagements on behalf of the Corporation shall be signed by the Secretary or the President and any one of the Vice-President, Operations Officer or paid staff representative. The Secretary shall affix the seal of the Corporation to such instruments as require the same.. Notwithstanding any provisions to the contrary contained in the by-laws of the corporation, the board of directors may at any time by resolution direct the manner in which, and the person or persons by whom, any particular instrument, contract or obligations of the Corporation may or shall be executed. BOOKS AND RECORDS 19. The directors shall see that all necessary books and records of the Corporation required by the by-laws of the Corporation or by any applicable statute or law are regularly and properly kept. 27 RQU By-laws (continued) MEMBERSHIP 20. The membership of the Corporation shall consist of all those who have paid an annual membership fee, whether in the form of membership dues or as an allocated Queen's University student fee, or as a combination thereof. Each member, if in good standing, shall be entitled to attend and speak at any special or general meeting of the members of RQU. Each member shall also be eligible for regular volunteer skills training programs or workshops offered by CFRC Radio. Trained members shall be eligible to perform on-air programmingrelated tasks for CFRC Radio. Members in good standing, who have participated in CFRC Radio as a volunteer for at least 3 hours within the previous 12 months, including participation in training programs, and including those in ex-officio positions on the Board, shall be entitled to one vote on each question arising at any special or general meeting of the members of RQU. Membership shall be a pre-requisite for holding any non-ex-officio position on the Board. Membership status may be revoked, without refund of the annual membership fee, by a unanimous vote at a meeting of the Board of Directors, on the basis of gross or repeated violation of CFRC Radio policy. DUES 21.Membership dues shall from time to time be fixed by unanimous vote of the board of directors, which vote shall become effective only when confirmed by a vote of the members at an annual or other general meeting. The Secretary shall notify members of the dues or fees at any time payable by them and, if any are not paid within 60 days of the date of such notice, the members in default shall be served with notice of termination through electronic or postal mail and thereupon cease to be members of the Corporation, but any such members may on payment of all unpaid dues or fees be reinstated by unanimous vote of the board of directors. Members will be terminated in good faith and in a fair and reasonable manner. Members shall be given fifteen (15) days notice of such termination, or, they shall be given termination with reasons. Members shall have the opportunity to appeal disciplinary action or termination of membership to the Board of Directors in writing, not less than five (5) days before the disciplinary action or termination of membership takes effect. Trained volunteer members in financial need may pay their membership dues in the form of 4 hours of non-programming-related volunteer work for the organization. This work shall be completed outside of the requirement for non-programming-related work by volunteers as stipulated in CFRC Radio policy. 28 RQU By-laws (continued) ANNUAL AND OTHER MEETINGS OF MEMBERS 22. The annual or any other general meeting of the members shall be held at the head office of the corporation or elsewhere in Ontario as the board of directors may determine and on such day as the said directors shall appoint. At every annual meeting, in addition to any other business that may be transacted, the report of the directors, the financial statement and the report of the auditors shall be presented and the board of directors ratified and auditors appointed for the ensuing year and the remuneration of the auditors shall be fixed. The members may consider and transact any business either special or general without any notice thereof at any meeting of the members. The board of directors or the President or VicePresident shall have power to call at any time a general meeting of the members of the corporation. All voting members shall have the power to call at any time a general meeting of the members of the corporation by presenting such a request in writing, signed by 10 percent of voting members in good standing, to the board of directors. Public notice of members’ meetings, annual or special shall be given over the air and on-line by CFRC Radio, fourteen (14) days before the time fixed for the holding of such meeting. ERROR OR OMISSION IN NOTICE 23. No error or omission in giving notice of any annual or general meeting or any adjourned meeting, whether annual or special, of the members of the Corporation shall invalidate such meeting or make void any proceeding taken thereat and any member may at any time waive notice of any such meeting and may ratify, approve and confirm any or all proceeding taken or had thereat. For the purpose of sending notice to any member, director or officer for any meeting or otherwise, the address of any member, director or officer shall be that person's last address recorded on the books of the Corporation. ADJOURNMENTS 24. Any meetings of the Corporation or of the directors may be adjourned to any time and from time to time and such business may be transacted at such adjourned meeting as might have been transacted at the original meeting from which such adjournment took place. No notice shall be required of any such adjournment. Such adjournment may be made notwithstanding that no quorum is present. QUORUM OF MEMBERS 25. A quorum for the transaction of business at any meeting of members shall consist of not less than thirty (30) members present in person or represented by proxy, including no less than twenty-five (25) voting members present in person or represented by proxy. 29 RQU By-laws (continued) VOTING OF MEMBERS 26. Subject to the provisions, if any, contained in the Letters Patent of the Corporation, each voting member of the Corporation shall at all meetings of members be entitled to one vote, subject to Article 20, and may vote by proxy. Such proxy need not be a member but before voting shall produce and deposit with the Secretary, sufficient appointment in writing from the proxy's constituent or constituents. No member shall be entitled either in person or by proxy to vote at meetings of the Corporation unless the member has paid all dues or fees, if any, then payable by the member. At all meetings of members every question shall be decided by a majority of the votes of the members present in person or represented by proxy unless otherwise required by the by-laws of the Corporation or by law. Every question shall be decided in the first instance by a show of hands unless a poll or ballot be demanded by any member. Upon a show of hands, every member having voting rights shall have one vote, and unless a poll be demanded a declaration by the Chair that a resolution has been carried or not carried and an entry to that effect in the minutes of the Corporation shall be admissible in evidence as prima facie proof of the fact in favour of or against such resolution. The demand for a poll may be withdrawn, but if a poll be demanded and not withdrawn the question shall be decided by a majority of votes given by the members present in person or by proxy, and such poll shall be taken in such manner as the Chair shall direct and the result of such poll shall be deemed the decision of the Corporation in general meeting upon the matter in question. In case of an equality of votes at any general meeting, whether upon a show of hands or at a poll, the Chair shall be entitled to a second or casting vote. FINANCIAL YEAR 27. Unless otherwise ordered by the board of directors, the fiscal year of the Corporation shall coincide with the fiscal year of Queen’s University at Kingston. NOTICE 28. Whenever under the provisions of the by-laws of the Corporation, notice is required to be given, such notice may be given either personally, electronically mailed, or by depositing same in a post office or a public letter-box, in a prepaid, sealed wrapper addressed to the director, officer or member at that person's or their address as the same appears on the books of the Corporation. A notice or other document so sent by post shall be held to be sent at the time when the same was deposited in a post office or public letter box as aforesaid. For the purpose of sending any notice the address of any member, director or officer shall be the member's last address as recorded on the books of the Corporation. BORROWING 29. The Board may from time to time: (a) borrow money on the credit of the Corporation; or (b) issue, seal or pledge securities of the Corporation; or (c) charge, mortgage, hypothecate or pledge all or any of the real or personal property of the Corporation, including book debts, rights, powers, franchises and undertakings, to secure any securities or any money borrowed, or other debt, or any other obligation or liability of the Corporation. 30 RQU By-laws (continued) 30. From time to time the Board may authorize any director, officer or employee of the Corporation or any other person to make arrangements with reference to the moneys borrowed or to be borrowed as aforesaid and as to the terms and conditions of the loan thereof, and as to the securities to be given therefore, with power to vary or modify such arrangement, terms and conditions and to give such additional securities for any moneys borrowed or remaining due by the Corporation as the Board may authorize, and generally to manage, transact and settle the borrowing of money by the Corporation. INTERPRETATION 31. In these by-laws and in all other by-laws of the Corporation hereafter passed unless the context otherwise requires, words importing the singular number shall include the plural number , as the case may be, and vice versa and references to persons shall include firms and corporations. Originally PASSED by the Board of Directors and sealed with the Corporate seal this 1st day of February, 1981. As amended by the Members at the Annual, General Meeting 1 November 2006; 1 February 2007; 18 November 2009; 15 November 2010; 25 November 2011; 25 April 2012; 29 November 2012; 17 April 2013; and 25 November 2013 _________________ ___________________ PRESIDENT SECRETARY 31 AMS-RQU MOU The effective date of this agreement is April 25th, 2012. Between: The Alma Mater Society of Queen’s University, a society incorporated (Here-in-after referred to as “AMS”) OF THE FIRST PART AND: RADIO QUEEN’S UNIVERSITY, a society incorporated (here-in-after referred to as “RQU”) OF THE SECOND PART Whereas, alterations to CRTC policy require that the licensee holder, RQU, maintain independent operations, finances, management, and control over facilities to be exercised directly by the broadcasting license holder. Whereas, AMS Inc. is unable to manage CFRC Radio in a way that fulfills the AMS’ mandate and is compliant to CRTC regulations Whereas, the 2006 transfer agreement effectively gives operational management of CFRC Radio to the AMS from Queen’s University. BIRT RQU, CFRC Radio and the AMS will enter into a two-year transitional period with the ultimate goal of CFRC Radio becoming an independently run service under the management of RQU 32 BIFRT the AMS will recognize CFRC Radio as an AMS service until April 2014. Once this period expires, the CFRC student fee will become subject to AMS Student Fee Policy, recognized in the AMS Constitution Section 3, and detailed in AMS Policy Manual 1, Section 3. BIFRT the AMS will not hold financial liability for the operations of CFRC Radio, instead ceding their control to RQU, as of May 1st, 2013. BIFRT the AMS will work with the University to secure CFRC Radio’s ongoing use of currently utilized operational space on Queen's Campus; BIFRT section 15.04 of the AMS Constitution is removed pending two successful votes of AMS Assembly by April 30th, 2014. BIFRT bylaw 18 of AMS Inc. is removed pending approval of the AMS Board of Directors with final confirmation by the shareholders at a Corporate General Meeting, by April 30th, 2014. NOW THEREFORE the parties hereto agree as follows: 1. The AMS and RQU will enter into a transfer agreement in which the AMS will cede control to RQU over all aspects of CFRC Radio’s operations by no later than April 30th, 2014. Transition of responsibilities will begin as of May 1st, 2012, with elements of this transfer agreement implemented each year, as outlined in Appendix 1.1 : Transitional Timeline and Implementation. AMS-RQU MOU (continued) 2. During each University term, the AMS shall pay over to RQU that amount of the CFRC fee which represents each AMS member’s contribution to CFRC Radio. 3. The AMS will transfer all currently held assets to RQU as of May 1st, 2013. 4. RQU shall provide corporate membership on its Board of Directors to a representative of the AMS, as selected by AMS Assembly, for as long as RQU/CFRC Radio receives student fees from the AMS. 5. The AMS will transfer control over all financial, operational, and management decisions and liabilities to RQU by April 30th, 2014. 6. This agreement’s approval is conditional on ratification at the AMS Corporate Special General Meeting in Fall 2012. If this ratification fails, the MOU becomes null and void. Physical Space Considerations with Queen’s University 7. The AMS will work with RQU to secure rent-free space for CFRC Radio from Queen’s University. The AMS will negotiate in good faith on the side of RQU in order to secure the provisions currently outlined in the Transfer Agreement of CFRC Radio between the AMS and Queen’s University. This list includes, but is not limited to, the University’s commitment to cover costs related to maintenance of the building structure, utilities, electrical, plumbing, and custodial services. 8. As per Appendix 1.1: Transition Timeline, the AMS and RQU will work to have a completed agreement in place with Queen’s University by December 2013. Human Resources Management 33 9. All matters related to CFRC Radio Human Resource Management will be transferred to RQU from the AMS as of May 1st, 2013. Files currently in the possession of the AMS HRO pertaining to staff hiring, discipline, and contracts will be provided to RQU, with a copy remaining with the AMS HRO for positions hired jointly between the organizations. 10. As of May 1st, 2013, employment of managers, staff, and volunteers will be handled by RQU, and subjected to the hiring policy and procedures of RQU. This means that staff will no longer be subjected to AMS Hiring or Disciplinary Policies. 11. Staff payroll will continue to be managed by the AMS for a fee (see Appendices 1.2: Administrative Charges). 12. All application dates, application collection, and application requirements will be the responsibility of RQU as of May 1st, 2013. The AMS HRO will provide templates of these documents at the end of the transition period for future use/reference for the station, minus the AMS Branding. 13. RQU will be tasked with the responsibility of all decisions regarding staffing and management issues, including but not limited to hiring decisions, salary levels, management structure, and hiring processes. 14. All current AMS employees working at CFRC Radio will become employees of RQU as of May 1st, 2013. AMS-RQU MOU (continued) Student Fees, Banking Services, and Finances 15. RQU will take over financial control and liability of CFRC Radio as of May 1st, 2013. 16. During each Academic year, the AMS shall transfer to RQU that amount of the CFRC fee which represents each AMS member’s contribution to CFRC Radio. The fee payable will be in accordance with all relevant AMS & University student fee protocol. 17. Understanding that RQU wishes to pursue a student fee increase prior to the completion of the transition period, the AMS will task the Media Services Director with providing support in this campaign, in the form of advisement on past fee campaigns and insight into the fee increase processes. 18. As of April 30th, 2014, CFRC Radio will no longer be designated as an “AMS Service”, and thus the CFRC student fee will no longer be exempted from triennial review as a corporate service fee. The CFRC student fee will be subject to all AMS and University student fee policy and protocol, including renewal during the 2014-2015 year. In the event that CFRC Radio successfully secures a fee increase prior to April 30th, 2014, this will be viewed as fee approval, and the fee will next be subject to review three years from the point of the fee increase. 19. The AMS will establish a separate bank account for CFRC Radio as of May 2012, and will provide supervision of this account for a nominal fee during the transition period (See Appendix 1.2 Administrative Charges). As of May 1st, 2013, management of the account will be transferred to the RQU Board, which includes managing cash flow and account funds. 20. Understanding that the business cycle of RQU requires cash flow early in the year, the 34 AMS will provide cash to RQU in the form of an advance of student fee funds, as outlined in detail below. This process will continue as long as CFRC Radio/RQU receives a student fee, as outlined in the AMS Constitution, Section 3.03 and detailed in AMS Policy Manual 1, Section 3. a. The AMS will provide an advance representing 70% of the total RQU/CFRC fee from the previous fiscal year (based on the AMS fiscal year, running May- April), to RQU prior to July 31st. This payment will occur in two installments, with 35% (of the total from the previous year), being provided to RQU by May 1st. The second installment of 35% will be provided by July 31st, with the requirement that an operating budget for the service has been approved by RQU Board, and submitted to the AMS prior to this date. In the event that a budget is not submitted, the fee will be withheld until this is provided to the AMS. b. Once student fees are collected by the University and distributed to the AMS, the AMS will inform RQU of the total amount of RQU/CFRC fees collected, at the earliest possible convenience, and no later than December 31st. The AMS will apply the collected student fees to settle the advance provided to RQU, and notify RQU that this payment has been made. c. Once the AMS advance has been settled, the AMS will calculate the remaining difference owed to RQU. The AMS will then pay out 90% of the total collected RQU fee (minus the advance settlement) to RQU by no later than December 31st. The final 10% will be withheld by the AMS (as per AMS student fee policy, outlined in AMS Policy Manual 1, Section 3) until final student fee numbers are confirmed by the University. This final installment will be transferred to RQU by no later than March 31st. AMS-RQU MOU (continued) 21. In good faith, the AMS agrees to provide CFRC Radio with capped deficit coverage for the 2012-2013 transitional year, prior to RQU taking over financial responsibility for CFRC Radio on May 1st, 2013. This deficit coverage will be capped at $8,000, and will impact the grant funding provided to RQU for CFRC Radio operations after April 30th, 2013. The AMS agrees to provide CFRC Radio with a grant totalling $15,000 to cover expenses and operational costs of the transition period occurring during the 2013-2014 and 2014-2015 operational years. This grant will amount to $10,000 for the 2013-2014 year, and $5000 for the 2014-2015 operational year. This grant will replace the deficit coverage that the AMS has provided since the transfer from the University. In the event that the deficit for CFRC Radio is in excess of the capped level of $8,000 at the end of 2012-2013, the amount representing the excess will be deducted from the total grants provided by the AMS to RQU in 2013-14 and 2014-15, the distribution of which shall be negotiated as deemed reasonable by both parties. a. Grants will be paid out in 4 equal installments, taking place in May, August, November, and February. b. The 2012-2013 deficit coverage and subsequent grants will represent the final financial contributions that the AMS will make toward the operations of CFRC Radio for transition purposes. Administrative Charges 22. RQU will pay the AMS for all administrative services rendered. These services are reflected in Appendix 1.2: Administrative Charges Breakdown. 23. The cost of these services will be determined prior to March 1st by the AMS VP 35 Operations, based on the time expectation, and volume of requests. 24. The Administrative Charge costs will replace the “Allocated Expenses” charge as of April 30th, 2012. The AMS will charge CFRC Radio for these costs on a monthly basis. In the event that CFRC Radio fails to make payments for these services within 60 days, the AMS will reserve the right to end the services provided to CFRC Radio immediately. In the event that CFRC Radio fails to reconcile these charges by March of any year, the AMS will reserve the right to deduct the balance owing from the collected CFRC Radio fees held by the AMS. RQU will become responsible for this process as of May 1st, 2013. 25. The AMS/ RQU reserve the right to end any of the services offered in Appendix 1.2: Administrative Charge Breakdown upon written 50 days’ notice to the other party. Governance Structure 26. Since RQU is an autonomous corporate entity, governance of RQU will be determined by the RQU Board. Legal Liability and Insurance 27. Responsibility and costs associated with insurance for RQU/CFRC Radio (including media liability, commercial liability, and liability for the Board of RQU) will be transferred from the AMS to RQU as of May 1st, 2013. Administration 28. During the tenure of this Agreement any of the Articles of this Agreement may be altered or amended only by the written mutual consent of the AMS and RQU. AMS-RQU MOU (continued) Default and Termination a. In the event that the AMS fails to meet the obligations to provide financial administration support as outlined in Appendix 1.2 then RQU will only be charged for services rendered and the AMS will be responsible for financial administration support costs incurred as a result. b. RQU shall be deemed to be in default of their responsibilities and provisions if it has: i. failed to provide corporate membership on its Board of Directors to an AMS representative as outlined in Article 4. ii. failed to draft and approve its By-Law revisions by October 2012. iii. failed to apply for its supplementary letters patent and articles of continuance by March 2013, or if the application is rejected for any reason. In the event that RQU is found to be in default of above clause i, then the AMS reserves the right to withhold the CFRC student fee until such a time that RQU comes into compliance. In the event that RQU is found to be in default of the above clauses ii and iii then the AMS reserves the right to terminate the agreement and retain ownership of the service known as CFRC Radio. Date:_______________________ ____________________________ Morgan Campbell, AMS President ________________________________ Kristiana Clemens, RQU Secretary 36 _________________________________ Daniel Szczepanek, RQU Director Appendices 1.1: Transitional Timeline and Implementation April 2012: MOU Agreement is signed between RQU and the AMS May 1st, 2012: Transition Period Begins; preparation of balance sheet May 2012: Separate bank account created, with initial transfer of student fee advance taking place. AMS provides CFRC Radio representative with information on management of the account. Payroll, cheques, and all other revenue and expenses are now processed through this separate account. May- October 2012: Draft and approve By-Law revisions for RQU May- December 2012: Preparation for campaign to increase CFRC student fees. January – December 2013: Negotiate operating agreement between RQU and Queen’s. November 2012 – March 2013: RQU application for supplementary letters patent and articles of continuance. March 2013: The AMS removes areas of AMS Bylaws Section 18 that pertain to oversight/operation of CFRC, as to not conflict with MOU, at the Corporate General Meeting. April 2013: AMS HRO provides RQU with hiring application templates/ hiring information to allow for RQU to handle this as the first autonomous hiring period. All applications/personnel files will be held by RQU from this point forward. By May 1st, 2013, all outstanding HR information is transferred to RQU. AMS-RQU MOU (continued) April 30th, 2013: All staff/manager/permanent staff contracts will be transferred to RQU, and effective immediately, will become employees of RQU. January – April 2014: Amend AMS by-laws and constitution concerning CFRC to reflect new RQU structure April 30th, 2014: Finalize transfer of RQU from AMS May – August 2014: CRTC license renewal for RQU 1. 2. 3. 4. 5. 6. 7. 8. Appendix 1.2: Administrative Charge Breakdown Accounts payable and generation of cheques Recording of receipts and making deposits to bank Complete General Ledger (AccPac), account analysis and preparation of Financial Statements and Reports Controller prepares special purpose financial reports and acts as signatory on financial information (i.e. for requesting grants, etc.) Payroll and benefit administration – Students Payroll and benefit administration – Permanent Staff – Queen’s University Procurement of insurance Mail Distribution 37 Queen's-RQU Operating Agreement AGREEMENT BETWEEN QUEEN’S UNIVERSITY at KinGSTON (“The University”) And Radio Queen’s Unviersity (“RQU”) The University acknowledges that RQU is the legal entity responsible for and holds the license to operate CFRC Radio. It further acknowledges that RQU has responsibility for the governance, control, financial & legal requirements, assets, trust stewardship, management and operation of CFRC Radio. The University and RQU hereby agree as follows: 1. That RQU assumes all operating costs of CFRC Radio (“CFRC”) 2. The University agrees CFRC will continue to retain the University’s broadcast rights. The University agrees that the revenue derived from the use of said rights will accrue to support only CFRC operations costs. 3. The University will not assume any responsibility for employees, contracts or agreements that have been entered into or will be entered into by RQU/CFRC. 4. Subject to Article 18 below, the University will provide rent-free space for the operation of 38 the CFRC radio station (the “Station”) in Carruthers Hall and will provide for the studio transmitter link on the top floor of Botterell and BBC Satellite on the 7th floor of Walter Light Hall (collectively, the “Space”) for a 5 year term commencing May 1, 2014. The first three years of the license to use the Space will be subject to the financial and service commitments outlined in articles 5, 6, 7, 8 and 17 of this agreement, and thereafter until April 30, 2019 or until the termination of this agreement, whichever occurs first, will be subject to negotiations between the University and RQU, which negotiations shall commence not later than 90 days prior to April 30, 2017. Queen’s will treat the Station as an internal program for the purposes of determining facility costs and charges for same in the future. For information purposes, Queen’s can confirm that the costs of the space currently occupied by the Station in Carruthers Hall (being 233.1 Net Assignable Square Metres) is, for the 2014-15 budget year (May 1-April 30) anticipated to be $34,594 and is anticipated to be $35,806 for the 2015-16 budget year. Queen’s can also confirm, for information purposes, that the cost of the same space in the current budget year is $33,301. 5. Until April 30, 2017 or the early termination of this agreement, whichever occurs first the University commits that it will continue to maintain the building structure, electrical & plumbing, finishings and HVAC in the Space at a workplace standard that is consistent with other below ground level University office space and with CFRC’s unique needs arising from its music collection and operating environment. 6. Until April 30, 2017 or the early termination of this agreement, whichever occurs first the University commits that it will continue to cover costs related to the operation of the Space in Carruthers Hall and the Station that are currently covered by the University. Queen's-RQU Operating Agreement (cont.) 7. Until April 30, 2017 or the early termination of this agreement, whichever occurs first the University commits that it will continue to ensure all equipment maintenance costs and the costs associated with server and network resources are allocated to RQU in support of CFRC’s high speed streaming. RQU will continue to cover costs for all CFRC phone lines. Changes to the existing server infrastructure may result in additional charges to RQU. 8. Until April 30, 2017 or the early termination of this agreement, whichever occurs first the University commits that it will be responsible for property insurance for all studio and transmission equipment, music collection, furniture, supplies etc. associated with CFRC equipment, with the equivalent to all perils standard commercial property replacement cost insurance coverage with $1,000 deductible. . Thereafter if RQU continues to operate the Station RQU agrees to assume responsibility for property insurance for all of the above named items. 9. RQU agrees to carry a minimum of $2,000,000 Commercial General Liability insurance and to name the University as additional insured. 10. RQU agrees to carry a minimum of $2,000,000 Communications Libel insurance, and to name the University as additional insured. 11. Some or all of the CFRC music collection may be of historical/cultural significance. The University commits to providing expertise, resources and facilities for the continued 39 identification, preservation and provision of public/community access of/to the CFRC music collection housed in Queen’s University Library. The University also commits to providing archival expertise, resources and facilities for the continued appraisal, selection, acquisition, preservation and public access of/to the archival record of CFRC housed in Queen’s University Archives. 12. The University agrees to provide ongoing Advancement support for CFRC including support (through the Annual Giving Office) of CFRC’s annual fundraising drive in coordination with the Special Interest Group (SIGs) portfolio, assistance with fundraising activities , processing and receipting of donations and transfer of said donations, on an agreed upon schedule, to the appropriate Queen’s account. Donation funds will be released to RQU following confirmation that the donations will be used in the care and support of Queen’s owned assets or activities that support the educational mission of the University. The University will conduct a review of RQU’s donation expenditures on an annual basis. 13. The University agrees to support and facilitate RQU with CFRC broadcasting of significant University events and special occasions. 14. The University agrees to provide CFRC with access to SWEP and Work-Study Programs. 15. The University agrees that current assets associated with and currently used by/for CFRC belong to RQU. Such assets include but are not limited to: current studio and transmission equipment, spare parts and equipment, furniture and office equipment, computer and data bases, administrative records, the music collection/library and associated equipment. Queen's-RQU Operating Agreement (cont.) 16. Should RQU seek to dispose of any of these assets in the future, the University will be given right of first refusal; in particular, for the compact disc collection in the W.D. Jordan Special Collections and Music Library that is on permanent loan from CFRC. 17. Until April 30, 2017 or the early termination of this agreement, whichever occurs first the University commits that it will assume financial responsibility for the rental of the Kingston Mill Broadcast tower and that it will assist RQU in renewing the broadcast tower lease for the benefit of CFRC. 18. This agreement will commence on May 1, 2014 and, with the exception of the University’s commitment to provide a license for the Space for 5 years, will terminate on April 30, 2017., subject to early termination pursuant to article 19 hereof. If the University and RQU are unable to reach an agreement following the negotiations referenced in Article 4 above, the University’s commitment to provide a license for the Space will also terminate on April 30, 2017. 19. This agreement shall terminate and be of no further force or effect upon the happening of any of the following events: (a) The mutual agreement of the parties hereto; (b) An act of Government which terminates, without succession, the legal existence of Queen’s or RQU, or if Queen’s and RQU cease to be separate entities; 40 (c) The bankruptcy, insolvency or winding up of RQU; or (d) If AMS student society members fail to support the request to increase the CFRC Activity fee at the AGM or referendum to be held in March 2014. 20. The University will appoint a representative to sit on the RQU Board of Directors in accordance with CRTC guidelines. IN WITNESS WHEREOF the University has caused this Agreement to be executed on its behalf, in the City of Kingston, Ontario, this ____ day of __________________________, 2014. QUEEN’S UNIVERSITY PER: CAROLINE DAVIS, VICE-PRINCIPAL (FINANCE & ADMINISTRATION) WITNESS SIGNATURE /PRINTED NAME OF WITNESS IN WITNESS WHEREOF the RQU has caused this Agreement to be executed on its behalf, in the City of Kingston, Ontario, this ____ day of __________________________, 2014. RADIO QUEEN’S UNIVERSITY 41 CRTC policy, Federal law, AMS policy (links) CRTC governing policies: Radio Regulations (1986) - http://laws.justice.gc.ca/en/showtdm/cr/SOR-86-982 Broadcasting Act (1991) - http://laws.justice.gc.ca/en/B-9.01/ Campus and Community Radio Policy (2010) http://www.crtc.gc.ca/eng/archive/2010/2010-499.htm Equitable Portrayal Code (2008) - http://www.crtc.gc.ca/eng/archive/2008/pb2008-23.htm Federal Law: Blasphemous/Defamatory Libel http://laws-lois.justice.gc.ca/eng/acts/C-46/page-145.html#s-296 Hate Propaganda - http://laws-lois.justice.gc.ca/eng/acts/C-46/page-150.html#docCont False News - http://laws-lois.justice.gc.ca/eng/acts/C-46/page-85.html#s-181 Copyright Act - http://laws.justice.gc.ca/en/C-42/index.html CFRC policy: Policy Manual, Volunteer Manual, Board Manual - http://cfrc.ca/blog/volunteer/resources Governance Resources: Industry Canada Primer for Directors of Non-Profit Corporations http://www.ic.gc.ca/eic/site/cilp-pdci.nsf/vwapj/Primer_en.pdf/$FILE/Primer_en.pdf Grassroots Governance: Governance and the Non-Profit Sector http://hrcouncil.ca/hr-toolkit/documents/publication_grassroots_governance.pdf Imagine Canada: Board governance http://sectorsource.ca/managing-organization/board-governance Responsibility and Accountability: What Community-Based Programs need to Know http://www.phac-aspc.gc.ca/hp-ps/dca-dea/publications/npf-fpn-responsabi/pdf/npffpn_responsibility_e.pdf HR Planning: the Board's Role in HR - http://hrcouncil.ca/hr-toolkit/planning-board-role.cfm 42
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