and 2014 Fall Product Program Manual for the IGM Coordinator MISSION STATEMENT Girl Scouting builds girls of courage, confidence, and character, who make the world a better place. THE GIRL SCOUT PROMISE On my honor, I will try: To serve God and my country, To help people at all times, And to live by the Girl Scout Law. THE GIRL SCOUT LAW I will do my best to be honest and fair, friendly and helpful, considerate and caring, courageous and strong, and responsible for what I say and do, and to respect myself and others, respect authority, use resources wisely, make the world a better place, and be a sister to every Girl Scout. TABLE OF CONTENTS Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 New This Year! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 What Is Fall Product? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Fall Product Program Timeline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Fall Product Program Supply List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Ready for Fall Product Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Program Logistics – In a Nutshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Get Excited About Fall Product Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Product List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Understanding Online Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Paper Order Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Share Donations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Fall Product Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Fall Product Cupboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 2014 Rewards & Program Credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Financial Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Nut-E: Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Nut-E: Service Unit IGM Coordinators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Girl Scout Fall Product Program Lingo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2014 FALL PRODUCT PROGRAM MANUAL 1 WELCOME TO THE FALL PRODUCT PROGRAM! Welcome to the Fall Product Program! Are you ready to get started? Girls in your IGM Unit will sell independently, but your duties as the Coordinator are to manage the logistics during the program and will be similar to a Troop Product Manager. Your unit number is 9 plus your Service Unit number. You will get a list of the IGM girls in your neighborhood by early September. Please don’t muddle through the manual. If you aren’t familiar with our jargon yet, please refer to our ‘Learn the Girl Scout Fall Product Program Lingo’ vocabulary list located at the end of the manual. First, let’s start with the who, what, where, why, when and how to get the basics of the program. The timeline and supply list directly follows the table of contents and contact information. The simple lists will keep you organized throughout the program. Just refer to them as needed. For more information register for the IGMs and the Fall Product Program webinar at – https://attendee.gototraining.com/r/387358306264257793. Recorded webinars will be posted on our website. NEW THIS YEAR! NEW »» Girls can now sell nuts and candy directly online. Customers will send emails to friends and family with a link to the Nut Online Store. The product selection on the online store is much bigger than the Council Product Line-up. »» Girls will now sell photo keepsakes online. »» The Council Product line-up will no longer include a Girl Scout tin or the Blueberry Pomegranate Nut Crunch; however, they may be purchased online. »» The Council Product line-up will now include Almond Cran-Orange Crunch and English Butter Toffee. »» Girls can continue to include a Promise Link on her emails. Local customers may wish to avoid delivery charges by using this option. »» Online sales for both nuts and magazines are entered into Nut-E similarly. »» Girls can use the business cards in her Girl Packet to entice her friends and family to shop at the magazine and nut store online. Girls who are entered in the QSP website will get credit for those sales. »» The Fall Product Program will no longer include address books. »» Troops no longer need to enter troop accounts into Nut-E. The ACH is no longer completed using the information in Nut-E. »» Troops no longer need to enter their troop account information into the TPM Agreement. »» The TPM Agreement needs to be completed separately for the Fall and Cookie Program. »» Troop Leaders/Troop Product Managers without a girl in the troop no longer need to enter a fictitious name in the QSP website. 2 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. WHAT IS FALL PRODUCT? Understanding the basics of the Fall Product Program; the who, what, where, why, when and how of the Fall Product Program. WHAT IS THE FALL PRODUCT PROGRAM? The Fall Product Program is a council-sponsored program that combines educational activities with money earning opportunities. WHO IS IT ABOUT? The Fall Product Program is about supporting Arizona Cactus-Pine Girl Scouts and girl learning! Proceeds from the program fund both the troop and the Council, all while girls learn the 5 skills: goal setting, decision making, money management, business ethics and people skills. HOW DOES IT WORK? Girls sell nuts and candy, magazines subscriptions, photo keepsakes, nuts and candy to friends and family. WHERE DO GIRLS SELL? Girls sell to friends and family either face-to-face or through a secure online program. WHEN DO GIRLS SELL? Girls may sell September 20 – November 9. WHY SHOULD MY TROOP PARTICIPATE? Girls learn while financially supporting: »» Unique and innovative troop programming »» Council publications »» Volunteer resources »» Year round maintenance of our Girl Scout camps »» Financial assistance for girls 2014 FALL PRODUCT PROGRAM MANUAL 3 CONTACT INFORMATION PRODUCT PROGRAM TEAM [email protected] Susanne Wells Maggie Dellow Jena LeMire [email protected] 602-478-5745 [email protected] 602-452-7150 [email protected] 602-452-7176 Innovation Manager – IGMs Product Program & IGM Specialist Alison Walker Gwen Moreno [email protected] 602-452-7014 [email protected] 602-452-7125 Accounts Receivable & Delivery Volunteer Training & Support Product Program Manager THE PRODUCT PROGRAM TEAM HAS MOVED! We are still at the same complex, but can now be found in front of the Council Shop. 3806 N. 3rd Street Phoenix, AZ 85012 Monday – Friday, 9am-5pm Council Address and Phone 119 E Coronado Road Phoenix, AZ 85004 602-452-7000 800-352-6133 Emergency Phone Number 602-531-5935 4 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. FALL PRODUCT PROGRAM TIMELINE COORDINATOR GIRLS/FAMILIES Dates Group Activity August/September Coordinator Attend Fall Product Program training and pick-up girl material Prior to October 4 Coordinator Check Nut-E for accuracy: verify contact information and add girls if needed September Coordinator Hold a parent/guardian meeting September 20 Coordinator Fall Kick-off Before October 4 Girls/Families Pre-orders due to Coordinator October 4 Coordinator Coordinator inputs unit pre-orders into Nut-E. Nut-E is locked at 10pm Arizona time October 11-15 Schedule with Service Unit Coordinator Pick up nuts and candy from the Service Unit October 4-November 9 Girls/Families Girls continue to sell online, take orders and deliver product. Once a week or as needed. Girls deposit money into Council account. Turn Girls/Families deposit slips/Wells Fargo Wells Fargo Bank receipts into Coordinator. Before November 11 Coordinator Coordinator enters online sales, assigns all product in Nut-E to girls and verifies girl rewards January Coordinator Coordinator distributes rewards to girls. FALL PRODUCT PROGRAM SUPPLY LIST One Per Girl »» Parent/Guardian Permission Slips »» Activity Pieces »» Girl Packet • • • • Girl Order Cards QSP Online Magazine Program Flier Girl Money Envelopes Girl Business Cards Five Per Girl (continue to distribute as needed) »» Deposit Slips Please contact [email protected] if you need additional materials. 2014 FALL PRODUCT PROGRAM MANUAL 5 GETTING READY FOR FALL PRODUCT PROGRAM! Okay, the first thing that you need to do before starting the program is get the paper work completed and understand how the logistics work. The Council has switched to Wells Fargo Bank and deposits will now be at Wells Fargo. Please contact [email protected] to order deposit slips for the girls in your neighborhood. PARTICIPATION REQUIREMENTS »» All Service Unit IGM Coordinators must attend IGM training; we offer both live and recorded webinars. Please see our website for details on webinars. »» All girls must be registered Girl Scouts. »» All girls must have a signed 2014 Parent/Guardian Permission Form: Financial Agreement and Program Requirements on file with the troop. This is extremely important, is valid for both Fall Product and Cookies, and protects the troop if there are issues with money collection. »» Girl Safety • Girls should reference the Internet Safety Pledge when doing online sales: www.girlscouts.org/help/internet_safety_pledge.asp • Girls must follow the safety and etiquette guidelines printed on the order card and on our website »» Please do not talk to the media. If you are contacted be the media, please direct them to the Council Office at 602-452-7000. 6 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. PROGRAM LOGISTICS – IN A NUTSHELL »» Girls turn the Parent/Guardian agreement into their IGM SU Coordinator. Girls may not participate until this has occurred. »» Order Council Wells Fargo Deposit slips at [email protected] for the girls in your Service Unit. »» Girls can begin selling September 20, 2014 • Girl sends emails to friends and family • Girls direct customers to the website by using her business cards. • Girls use the order card to sell to friends and family in person. »» Coordinator enters all preorders into Nut-E by October 4, 2014. »» Preorders are delivered October 11-17. »» Girls deliver product. »» Parents deposit money into the Well Fargo Council account. »» Girls/parents give the deposit slips/Wells Fargo Wells Fargo Bank receipts to the Coordinator, who then sends them to Product Program. Deposit slips/Wells Fargo Wells Fargo Bank receipts can be emailed, faxed or sent through US Post. Please send a copy of both front and back of the deposit slip with the verified stamp clearly visible. • [email protected] • fax: 602-452-7100 • Product Program ATTN: Alison Walker 3806 N 3rd Street Phoenix, AX 85012 »» Notify Product Program team if a parent is not turning deposit slips/Wells Fargo Wells Fargo Bank receipts in regularly. »» Girls continue to sell through November 9, 2014. »» Girls/Parents may pick up additional at the Warehouse through November 7, 2014 but must notify the Coordinator prior to picking it up. Please make sure your girl/parents print the email BEFORE coming to the warehouse. Council may ask for email verification as proof of communication. »» Sale ends on November 9, 2014 »» All product is assigned to individual girls by November 11, 2014. »» Girl Rewards are distributed in December/January. 2014 FALL PRODUCT PROGRAM MANUAL 7 GET EXCITED ABOUT FALL PRODUCT PROGRAM! Attending the Fall Product Program kick-off is a great way to introduce the girls to the program. Girls will be able to sample product, mingle with sister girl scouts and get familiar with the program. 2014 FALL PRODUCT PROGRAM KICK-OFF September 20, 2014 Enchanted Island at Encanto Park Please see our website for registration details. ADDITIONAL PROGRAM ACTIVITIES You can find additional activities at https://www.ashdonfarmsNut-E.com/Home.aspx PARENT MEETING If possible, host a parent meeting. During the meeting you can cover the logistic, products sold, and distribute the deposit slips and participation material. 8 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. PRODUCT LIST Fall Product is delicious; friends and family won’t be able to resist! And it makes a great gift during the holiday season. PRODUCT PRICE Butter Toasted Peanuts – Gluten Free $5.00 Fruit Slices – Gluten Free $5.00 Salsa Mix $5.00 Almond Cran-Orange Crunch – Gluten Free $6.00 Mint Penguins – Gluten Free $6.00 Deluxe Pecan Clusters $6.00 English Butter Toffee $6.00 Whole Cashews – Gluten Free $6.00 Military Share Nut $5.00 Military Share Magazine $5.00 Magazine subscriptions or renewal varies Photo Keepsakes varies Don’t see your favorite item? Never fear, customers will now be able to order all Ashdon Farms product items directly online. FALL SALE LINE UP Butter Toasted Peanuts Fruit Slices Salsa Mix Almond Cran-Orange Crunch Dark Chocolate Mint Penguins Deluxe Pecan Clusters English Butter Toffee Whole Cashews 2014 FALL PRODUCT PROGRAM MANUAL 9 UNDERSTANDING ONLINE SALES SELLING NUTS, CANDY, MAGAZINES AND PHOTO KEEPSAKES ONLINE Promises, online candy sales, magazines, photo keepsakes… Where do I send what to, who do I deliver to…. Okay, so it can sound confusing, but it’s really simple. Let’s review a few key vocabulary words first. QSP/NUT ONLINE PROGRAM The online program is designed for girls to safely send emails to friends and family asking them to make a purchase; items are paid for online and mailed to the customer. Local customers can make a promise to make a nut or candy purchase. PROMISES Local customers can make a ‘promise’ to purchase a nut or candy item through the QSP online program. Girls must collect the money owed and deliver the product. Girls may only sell ‘promises’ for product that Council has pre-selected. Customers may purchase other items online. Those items will be paid for online and mailed to the customer. FALL PRODUCT BUSINESS CARDS These are business cards that girls receive in their girl packet with the Council number 2689511 listed. The business cards will direct customers to the QSP website to make a purchase. The website will credit the girl for the purchase. GIRLS AND QSP/NUT ONLINE PROGRAM REGISTRATION 1. Girls must sign up on the QSP website to send emails. • http://girlscouts.qspgao.com/arizonacactus-pine • Our Council ID number is 2689511 2. Returning girls are able to use last year’s log-in information 3. Siblings may use the same log-in information. MAGAZINES, PHOTO KEEPSAKES AND PURCHASING NUTS AND CANDY ONLINE Girls can sell magazines, photo keepsakes, nuts and candy to friends and family two different ways online. All customers who receive the email or visit the website using the information on the business card, will be directed to the magazine and nut stores. All items purchased at either the magazine or nut store are paid for online and the materials ordered will be shipped directly to the customer. Girls will be given credit for those purchases. »» Girls can send emails through the QSP website. • Girls will need to log-in to the QSP website, set-up their account and simply send emails to friends and family. • The council ID number is 2689511. 10 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. »» Girls can use Fall Product business cards. • Girls pass out the business cards they receive in their girl packet. • Customers visit the website listed on the card. • Customers enter the council ID number 2689511 listed on the card and girl name to link to the stores. NUTS AND CANDY: PROMISES Customers can now make purchases from the entire Ashdon Farms Girl Scouts line. Sounds fantastic, but you may be thinking, what about delivery fees. Yes, customers will have to pay additional delivery fees. And we know that Phil next door will not want to pay a delivery charge for his two cans of cashews, therefore, we set-up a way to help girls sell to Aunt Melissa in Virginia and Uncle Phil next door. Girls can email Nut Promises to local friends and family through the QSP/Nut Online Program. Nut promises are a promise to make a purchase. Girls will still need to collect money and deliver the product. The Nut Promise product line-up mirrors the Council product line-up. Customers who use the Nut Promise will save the delivery charge. IMPORTANT REMINDERS »» The Nut Promise box must be selected on the QSP/Nut Online Program to send Nut Promises. »» The Nut Promise link should only be sent to local customers. »» Links to the Magazine and Nut Store are automatically included in every email sent. EXAMPLES Aunt Melissa from Virginia can now support her niece living in Arizona and can purchase magazines, photo keepsakes, nuts and candy online. She can pay for the items purchased online and the items will be shipped directly to her door. Although, Girl Scouts Tins are no longer being offered on the Council product line-up, Uncle Phil next door can still purchase a Girl Scout Tin for his wife at the Nut Online Store. Uncle Phil, can also save on delivery charges for his cashew purchase by making a Nut Promise online. 2014 FALL PRODUCT PROGRAM MANUAL 11 PAPER ORDER CARDS The paper order card is always a fantastic way to sell nuts and candy to friends and family. And girls are encouraged to use both the paper order card and online tools to promote, market and sell Fall Product. SHARE DONATIONS WHAT ARE THEY AND HOW DO THEY WORK? Customers can donate nuts/candy and magazines to preselected military troops through the Share program. ITEM DONATED $5.00 nut item (product is chosen by the vendor) $5.00 magazine voucher (vouchers are used towards purchase of magazine subscriptions) HOW DO SHARE DONATIONS WORK? 1. Customers make a donation either on the order card or through the QSP’s Magazine/Nut online program. 2. The troop will not take possession of the product and Council will donate the items. 3. Unlike orders where the girl must deliver the product, the money for the Share donations is collected UPFRONT. 4. Sales are recorded into Nut-E. 5. Contact the Product Program Team to add additional Share items after October 4, 2014. 12 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. FALL PRODUCT DELIVERY INITIAL ORDER SERVICE UNIT DELIVERY – PHOENIX METRO AREA »» Service Unit delivery is October 11-17. »» The Service Unit Product Team will schedule IGM Unit pick-up times. Girls can either pickup product from the SU or the Coordinator. »» Receipts are issued for all product transfers. • Be sure to count, recount and count again if necessary. • The party receiving the product is responsible for the accuracy of the count. • Disputes will be decided based upon the receipt record. FALL PRODUCT CUPBOARD Fall Product is so delicious, after the initial order your customers will be begging for more! What do you do? Where can you go to get more? The centrally located Council Warehouse (next to the Council Shop) is where you’ll find more of the yummy treats! Girls may pick up additional product from the Warehouse after the initial order; however, they must follow these 3 simple rules: 1. Girls/Parents will need to notify their SU IGM Coordinator (you) prior to picking up product. They will not be allowed to pick up additional product until the coordinator has been notified of and order. 2. Girls/Parents may be asked to show a copy of the email communication to verify notification. 3. Girls/Parents must have their Service Unit Group Number with them. They will not be allowed to pick up additional product if they do not have their number with them. Girl Scout Council Warehouse – 3806 N. 3rd Street, Phoenix, AZ 85012 »» October 15 – November 7, 2014 Monday – Friday 9:00 am – 5:00 pm »» October 18 and 25 Saturday 9:00 am – Noon EXTENDED AREA SERVICE UNITS Don’t despair; we know your customers want more too! Contact the Council Product Program Team at, [email protected], and we will ship product to your area. But like all Girl Scouts, we use resources wisely so keep in mind the following: »» Order enough in your initial order, but not too much. Remember there are no returns. »» Orders will be combined when possible and shipped to the Service Unit Fall Product Manager »» If it is the only order, product will be shipped directly to the troop 2014 FALL PRODUCT PROGRAM MANUAL 13 2014 REWARDS REWARD LEVEL REWARD 10+ Combined Units Sold Puzzle Patch Set 20+ Combined Online Items Sold Small Otter 30+ Combined Items Sold Otter Charm 50+ Combined Items Sold Be Active Set 75+ Combined Items Sold Large Otter or $10 Nutty Bucks 100+ Combined Items Sold Event and 100+ Patch or $20 Nutty Bucks 5 Share items 2014 Share Patch 12 Emails sent Online Patch WHAT ARE NUTTY BUCKS? Nutty Bucks are like a typical Gift Card, and is a girl reward earned through selling Fall Product. Girls may choose Nutty Bucks instead of selected Girl Reward items and can be used to pay for a variety of Girl Scout products and activities. Nutty Bucks expires and can only be transferred between siblings. Nutty Bucks can offset costs for… »» Items at the Council Shop »» Girl Scout Sponsored Programs »» Resident or Day Camp »» Membership Dues »» Lifetime Membership »» and Travel! PROGRAM CREDITS IGM Girls also earn Program Credits! Just like Nutty Bucks, program credits can pay for camp, Girl Scout travel, an annual membership, at the Council Shop or for Girl Program. They can be used in combination with Nutty Bucks or Cookie Dough. Program Credits are valid for three years from the issue date. 14 FALL PROGRAM # OF UNITS SOLD PROGRAM CREDITS EARNED FALL PROGRAM # OF UNITS SOLD PROGRAM CREDITS EARNED 1–9 0 80 – 89 80 10 – 19 10 90 – 99 90 20 – 29 20 100 – 109 100 30 – 39 30 110 – 119 110 40 – 49 40 120 – 129 120 50 – 59 50 130 – 139 130 60 – 69 60 140 – 149 140 70 – 79 70 150 – 159 150 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. FINANCIAL RESPONSIBILITY This is one of the most important pieces of the manual. Collections can be a tricky subject, especially when trying to collect from a well-known parent. And although there are no guarantees, the Product Program Team has carefully developed guidelines to minimize money related issues that may arise. »» All girls must have a signed 2014-2015 Parent/Guardian Permission Form: Financial Agreement and Program Requirements on file with the troop. • This is extremely important, is valid for both Fall Product and Cookies, and protects the troop if there are issues with money collection. »» Encourage parents to deposit money frequently. Create ‘Money Mondays’ or a fun way to collect payment. »» Parents deposit money into the Council Wells Fargo account. »» Girls/parents give the time stamped, Wells Fargo Bank verified deposit receipts to the Coordinator, who then sends them to Product Program. Legible time stamped, Wells Fargo Wells Fargo Bank verified deposit receipts may be emailed, faxed or sent through US Post. »» Please send a copy of both the front and back of the time stamped, Wells Fargo Bank verified deposit receipts with the verified stamp clearly visible. Please notify the girls in your group your preferred method of receiving time stamped, Wells Fargo Bank verified deposit receipts. • [email protected] • fax: 602-452-7100 • Product Program ATTN: Alison Walker 3806 N 3rd Street Phoenix, AZ 85012 »» Notify the Product Program team if a girl is not turning time stamped, Wells Fargo Bank verified deposit receipts in regularly. »» All product transactions must have a receipt. Please use designated receipt books to keep accurate record in case of an audit. There must be a receipt for all product going out and all money coming in. • Tip! Keep two receipt books, one to document product going out and one to document money coming in. »» Money is collected from customers when the product is delivered. »» Share donations are an exception and because girls do not deliver the product, she must collect money up front. »» Girls should not take bills over $20. Girls/parents are responsible for replacing counterfeit money. »» Girls should only take checks from people they know. Girls/parents may be held responsible for any non-sufficient fund fees (bounced checks). 2014 FALL PRODUCT PROGRAM MANUAL 15 NUT-E: GETTING STARTED Nut-E is the online sales tool used by Council, Service Units and Troops to place product orders and submit girl rewards. It is a fun and intuitive system; easy to master and will help manage the Fall Product Program. LOGGING-IN »» Go to https://www.ashdonfarmsNut-E.com/Home.aspx »» Log-in – The log-in information will be sent to Service Unit Product Managers by the Product Program Team. »» Make sure you have the 2014-2015 Product Sale selected; click the ‘Sign-In’ button. 16 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. NUT-E – SERVICE UNIT IGM COORDINATORS THE HOME PAGE »» The Home Page gives a quick overview of troop sales and messages from your service unit. »» The navigation buttons are across the top of the screen and allow access to different screen pages. SETTING-UP YOUR ACCOUNT »» Go to the Troops Screen. Make sure the contact information is correct. Make changes as needed and press save. »» Add Fall Product Team members who need access to Nut-E under ‘Troop Users’. 2014 FALL PRODUCT PROGRAM MANUAL 17 GIRL ORDERS The Girl Orders screen is where you enter pre-orders, additional product, payments and reward orders for girls. Do not press Submit until the entire initial order has been completed. The Submit button will lock the troop out of Nut-E and you will not be able to edit until the re-order phase of the sale. Registration Info Before the Troop can submit their order this field must be filled in with a number equal to or greater than the number of Girls Selling. Entering Girls into Nut-E Please add all registered girls into Nut-E and enter first and last names. (All girls registered early will be pre-populated in the system). »» Click ‘Add Girl Name’ »» Don’t forget to save! 18 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. INPUTTING PRE-ORDERS October 4, 2014 is the final date for entering pre-order product. »» Click the plus sign to the left of a girl’s name to input her order. »» Click the pencil to edit an order. »» Enter the product sold, promises and order card sales. You may also enter all online sales at this time. »» Click “Save”. »» Recognitions will automatically calculate. »» Verify recognitions earned and select choices (if necessary). Click “Save”. »» Save Girls Entire Order (you must click “Yes” to save her order). 2014 FALL PRODUCT PROGRAM MANUAL 19 SUBMITTING THE INITIAL ORDER »» After all pre-orders have been entered. Click the large pink Submit button on the main Girl Order screen. »» Once you Submit you will not be able to add any more nut or candy pre-orders unless product has been assigned to you from Council.. You can still add magazine and online nut sales information until the end of the sale. INPUTTING ONLINE NUTS »» This category will look and feel just like the Online Mag Subs category. There will be one cumulative “Online Nuts” column for total units and one cumulative “Online Nuts $” column for total sales. »» These two columns will always precede the regular order card nut/candy items. »» Again, just like the Online Mag Subs category, both the Online Nuts and Online Nuts $ columns will remain open until the council submits their recognition order since they do not have to be entered at the same time as the regular order card nut/candy items. »» Also, the Amount Due will not include Online Nut sales as those monies are paid directly to Ashdon Farms so girls are not responsible for turning in money to their troops. 20 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. ADDITIONAL ORDERS Learn and Earn More! Girls are encouraged to continue to sell until November 9! »» Girls may continue to sell until November 9. »» Parents may pick up additional from the Council Cupboard, but must notify the Coordinator prior to pick up. »» Council staff will input the orders picked-up into Nut-E. »» The additional product will appear in the Girl Order screen on a line titled Troop Special. »» To transfer the product to a girl in your unit (so she gets credit for rewards earned), click the yellow button on the screen titled: Transfer Product Within Troop »» Make sure ‘Troop Special to Girl’ is selected; choose the girl’s name from the drop down and type what product she sold. Click Submit or Save. »» If you select the Girl to Girl option it will give you a message that you have to transfer to the Troop Special first. »» After the Council submits their recognition order to Ashdon Farms, all girl orders lock and no transfers can be made into or out of a girls order. 2014 FALL PRODUCT PROGRAM MANUAL 21 GIRL PAYMENT »» Troops have the ability to track individual Girl Payments in the system. »» These payments will appear on the G2 report. »» Click the Girl Payments button. »» Click “Add Payment”, enter the Amount Paid and Date Paid then click “Update”. Multiple payments can be entered per girl. 22 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. GIRL SCOUT FALL PRODUCT PROGRAM LINGO ACH is the acronym for ‘Automated Clearing House’ and transfers money owed from the Fall Product and Cookie Program.to the Council account. ASHDON FARMS is the fundraising division of the A.L. Schutzman Company. It is the company that our Council uses to sell nuts and candy during the Fall Product Program. FALL PRODUCT CUPBOARD A warehouse located behind the Council Shop where additional product may be picked up. COUNCIL PROCEEDS are the monies earned from the Fall Product Program that financially supports year-round maintenance of our camps, print resources and council publications, financial assistance for girls, troop programing and staff support for our volunteers. THE CUPBOARD WAREHOUSE 3806 N 3rd Streeet, Phoenix, AZ 85012 »» October 15 – November 7, 2014 »» October 18 and 25 Monday – Friday Saturday 9:00 am – 5:00 pm 9:00 am – Noon FALL PRODUCT BUSINESS CARDS are business cards that girls receive in their girl packet. The business cards will direct customers to the QSP website to make a purchase. The website will credit the girl for the purchase. FALL PRODUCT DELIVERY is when troop’s the initial order of nuts and candy is delivered to the Service Unit. The initial order is generally delivered to the home of a Service Unit Product Program Team member. Troops arrange with the Service Unit when to pick up their order. GIRL REWARDS Individual girls earn girl rewards, troops earn troop proceeds. Girl rewards are listed on the order card. INITIAL ORDER is where girls take pre-orders from friends and family. She gives her order to her troop, who then places the troop initial order in Nut-E. The initial order is delivered to the Service Unit. Initial order is due October 4 and delivery is October 11-12. NUT-E is the online software program that manages the Fall Product Program. All troops and Service Units participating in the Fall Product Program must use Nut-E to manage the program. NUTTY BUCKS are Girl Scout ‘gift cards’ that girls may select in lieu of some girl rewards. Nutty Bucks can be used at the Council Shop, resident or day camp, GS sponsored programs, membership dues, lifetime membership and travel! PROMISES Local customers can make a ‘promise’ to purchase a nut or candy item through the QSP online program. Girls must collect the money owed and deliver the product. Girls may only sell ‘promises’ for product that Council has pre-selected. Customers may directly purchase other items directly online. Those items will be paid for online and mailed to the customer. . 2014 FALL PRODUCT PROGRAM MANUAL 23 QSP is the fundraising division of Great American Opportunities. It is the company that our Council uses to sell magazine and photo keepsakes during the Fall Product Program. QSP HELP LINE If customers need help with their magazine subscription or photo keepsakes they can call (800) 341-4454 for immediate assistance. QSP/NUT ONLINE PROGRAM is designed for girls to safety send emails to friends and family asking them to make a purchase; items are paid for online and mailed to the customer. Local customers can make a promise to make a nut or candy purchase. ‘REMEMBER THIS’ is a new line in the Fall Product Program! Customers can now purchase custom photo memory keepsakes to share with friends and family. They make great holiday gifts! SERVICE UNIT FALL PRODUCT PROGRAM MANAGER is a volunteer who manages the Fall Product Program for the Service Unit. SHARE ITEMS are preselected magazine subscriptions and nut and candy items that can be purchase as donation to military personnel. TPM AGREEMENT is an agreement between the Troop Fall Product Manager(s) and the council accepting responsibility to manage the Fall Product Program, including all financial obligations. Volunteers who have not signed the agreement should not handle Fall Product money. TROOP PROCEEDS are the portion of the Fall Product Program earnings that the troop uses to support troop activities. TROOP PRODUCT MANAGER leads the troop through the program. This person(s) is responsible for financial and product transactions, program logistics, girl program and must sign the TPM Agreement online. The Product Program Team recommends more than one person run the troop program. 24 GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC. NOTES 2014 FALL PRODUCT PROGRAM MANUAL 25 119 E Coronado Road Phoenix, AZ 85004 26 602.452.7000 girlscoutsaz.org GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
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