and 2014 Fall Product Program Manual for the

and
2014 Fall Product
Program Manual
for the
IGM Coordinator
MISSION STATEMENT
Girl Scouting builds girls of courage, confidence, and character,
who make the world a better place.
THE GIRL SCOUT PROMISE
On my honor, I will try:
To serve God and my country,
To help people at all times,
And to live by the Girl Scout Law.
THE GIRL SCOUT LAW
I will do my best to be
honest and fair,
friendly and helpful,
considerate and caring,
courageous and strong, and
responsible for what I say and do,
and to
respect myself and others,
respect authority,
use resources wisely,
make the world a better place, and
be a sister to every Girl Scout.
TABLE OF CONTENTS
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
New This Year! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What Is Fall Product? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Fall Product Program Timeline. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Fall Product Program Supply List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Ready for Fall Product Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Program Logistics – In a Nutshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Get Excited About Fall Product Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Product List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Understanding Online Sales. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Paper Order Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Share Donations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Fall Product Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Fall Product Cupboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2014 Rewards & Program Credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Financial Responsibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Nut-E: Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Nut-E: Service Unit IGM Coordinators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Girl Scout Fall Product Program Lingo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2014 FALL PRODUCT PROGRAM MANUAL
1
WELCOME TO THE FALL PRODUCT PROGRAM!
Welcome to the Fall Product Program! Are you ready to get started?
Girls in your IGM Unit will sell independently, but your duties as the Coordinator are to manage the
logistics during the program and will be similar to a Troop Product Manager. Your unit number is 9 plus
your Service Unit number.
You will get a list of the IGM girls in your neighborhood by early September.
Please don’t muddle through the manual. If you aren’t familiar with our jargon yet, please refer to our
‘Learn the Girl Scout Fall Product Program Lingo’ vocabulary list located at the end of the manual.
First, let’s start with the who, what, where, why, when and how to get the basics of the program. The
timeline and supply list directly follows the table of contents and contact information. The simple lists
will keep you organized throughout the program. Just refer to them as needed.
For more information register for the IGMs and the Fall Product Program webinar at –
https://attendee.gototraining.com/r/387358306264257793. Recorded webinars
will be posted on our website.
NEW THIS YEAR!
NEW
»» Girls can now sell nuts and candy directly online. Customers will send
emails to friends and family with a link to the Nut Online Store. The product selection on the
online store is much bigger than the Council Product Line-up.
»» Girls will now sell photo keepsakes online.
»» The Council Product line-up will no longer include a Girl Scout tin or the Blueberry Pomegranate
Nut Crunch; however, they may be purchased online.
»» The Council Product line-up will now include Almond Cran-Orange Crunch and English Butter
Toffee.
»» Girls can continue to include a Promise Link on her emails. Local customers may wish to avoid
delivery charges by using this option.
»» Online sales for both nuts and magazines are entered into Nut-E similarly.
»» Girls can use the business cards in her Girl Packet to entice her friends and family to shop at the
magazine and nut store online. Girls who are entered in the QSP website will get credit for those
sales.
»» The Fall Product Program will no longer include address books.
»» Troops no longer need to enter troop accounts into Nut-E. The ACH is no longer completed
using the information in Nut-E.
»» Troops no longer need to enter their troop account information into the TPM Agreement.
»» The TPM Agreement needs to be completed separately for the Fall and Cookie Program.
»» Troop Leaders/Troop Product Managers without a girl in the troop no longer need to enter a
fictitious name in the QSP website.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
WHAT IS FALL PRODUCT?
Understanding the basics of the Fall Product Program; the who, what, where, why, when and how of
the Fall Product Program.
WHAT IS THE FALL PRODUCT PROGRAM?
The Fall Product Program is a council-sponsored program that combines educational activities with
money earning opportunities.
WHO IS IT ABOUT?
The Fall Product Program is about supporting Arizona Cactus-Pine Girl Scouts and girl learning!
Proceeds from the program fund both the troop and the Council, all while girls learn the 5 skills: goal
setting, decision making, money management, business ethics and people skills.
HOW DOES IT WORK?
Girls sell nuts and candy, magazines subscriptions, photo keepsakes, nuts and candy to friends and
family.
WHERE DO GIRLS SELL?
Girls sell to friends and family either face-to-face or through a secure online program.
WHEN DO GIRLS SELL?
Girls may sell September 20 – November 9.
WHY SHOULD MY TROOP PARTICIPATE?
Girls learn while financially supporting:
»» Unique and innovative troop programming
»» Council publications
»» Volunteer resources
»» Year round maintenance of our Girl Scout camps
»» Financial assistance for girls
2014 FALL PRODUCT PROGRAM MANUAL
3
CONTACT INFORMATION
PRODUCT PROGRAM TEAM
[email protected]
Susanne Wells
Maggie Dellow
Jena LeMire
[email protected]
602-478-5745
[email protected]
602-452-7150
[email protected]
602-452-7176
Innovation Manager – IGMs
Product Program & IGM Specialist
Alison Walker
Gwen Moreno
[email protected]
602-452-7014
[email protected]
602-452-7125
Accounts Receivable & Delivery
Volunteer Training & Support
Product Program Manager
THE PRODUCT PROGRAM TEAM HAS MOVED!
We are still at the same complex, but can now be found in front of the Council Shop.
3806 N. 3rd Street
Phoenix, AZ 85012
Monday – Friday, 9am-5pm
Council Address and Phone
119 E Coronado Road
Phoenix, AZ 85004
602-452-7000
800-352-6133
Emergency Phone Number
602-531-5935
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
FALL PRODUCT PROGRAM TIMELINE
COORDINATOR
GIRLS/FAMILIES
Dates
Group
Activity
August/September
Coordinator
Attend Fall Product Program training and pick-up girl
material
Prior to October 4
Coordinator
Check Nut-E for accuracy: verify contact information
and add girls if needed
September
Coordinator
Hold a parent/guardian meeting
September 20
Coordinator
Fall Kick-off
Before October 4
Girls/Families Pre-orders due to Coordinator
October 4
Coordinator
Coordinator inputs unit pre-orders into Nut-E. Nut-E is
locked at 10pm Arizona time
October 11-15
Schedule with Service Unit
Coordinator
Pick up nuts and candy from the Service Unit
October 4-November 9
Girls/Families
Girls continue to sell online, take orders and deliver
product.
Once a week or as needed.
Girls deposit money into Council account. Turn
Girls/Families deposit slips/Wells Fargo Wells Fargo Bank receipts
into Coordinator.
Before November 11
Coordinator
Coordinator enters online sales, assigns all product in
Nut-E to girls and verifies girl rewards
January
Coordinator
Coordinator distributes rewards to girls.
FALL PRODUCT PROGRAM SUPPLY LIST
One Per Girl
»» Parent/Guardian Permission Slips
»» Activity Pieces
»» Girl Packet
•
•
•
•
Girl Order Cards
QSP Online Magazine Program Flier
Girl Money Envelopes
Girl Business Cards
Five Per Girl (continue to distribute as needed)
»» Deposit Slips
Please contact [email protected]
if you need additional materials.
2014 FALL PRODUCT PROGRAM MANUAL
5
GETTING READY FOR FALL PRODUCT PROGRAM!
Okay, the first thing that you need to do before starting the program is get the paper work completed
and understand how the logistics work.
The Council has switched to Wells Fargo Bank and deposits will now be at Wells Fargo. Please contact
[email protected] to order deposit slips for the girls in your neighborhood.
PARTICIPATION REQUIREMENTS
»» All Service Unit IGM Coordinators must attend IGM training; we offer both live and recorded
webinars. Please see our website for details on webinars.
»» All girls must be registered Girl Scouts.
»» All girls must have a signed 2014 Parent/Guardian Permission Form: Financial Agreement and
Program Requirements on file with the troop. This is extremely important, is valid for both Fall
Product and Cookies, and protects the troop if there are issues with money collection.
»» Girl Safety
• Girls should reference the Internet Safety Pledge when doing online sales:
www.girlscouts.org/help/internet_safety_pledge.asp
• Girls must follow the safety and etiquette guidelines printed on the order card and on our
website
»» Please do not talk to the media. If you are contacted be the media, please direct them to the
Council Office at 602-452-7000.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
PROGRAM LOGISTICS – IN A NUTSHELL
»» Girls turn the Parent/Guardian agreement into their IGM SU Coordinator. Girls may not
participate until this has occurred.
»» Order Council Wells Fargo Deposit slips at [email protected] for the girls in your
Service Unit.
»» Girls can begin selling September 20, 2014
• Girl sends emails to friends and family
• Girls direct customers to the website by using her business cards.
• Girls use the order card to sell to friends and family in person.
»» Coordinator enters all preorders into Nut-E by October 4, 2014.
»» Preorders are delivered October 11-17.
»» Girls deliver product.
»» Parents deposit money into the Well Fargo Council account.
»» Girls/parents give the deposit slips/Wells Fargo Wells Fargo Bank receipts to the Coordinator,
who then sends them to Product Program. Deposit slips/Wells Fargo Wells Fargo Bank receipts
can be emailed, faxed or sent through US Post. Please send a copy of both front and back of the
deposit slip with the verified stamp clearly visible.
• [email protected]
• fax: 602-452-7100
• Product Program
ATTN: Alison Walker
3806 N 3rd Street
Phoenix, AX 85012
»» Notify Product Program team if a parent is not turning deposit slips/Wells Fargo Wells Fargo
Bank receipts in regularly.
»» Girls continue to sell through November 9, 2014.
»» Girls/Parents may pick up additional at the Warehouse through November 7, 2014 but must
notify the Coordinator prior to picking it up. Please make sure your girl/parents print the email
BEFORE coming to the warehouse. Council may ask for email verification as proof of
communication.
»» Sale ends on November 9, 2014
»» All product is assigned to individual girls by November 11, 2014.
»» Girl Rewards are distributed in December/January.
2014 FALL PRODUCT PROGRAM MANUAL
7
GET EXCITED ABOUT FALL PRODUCT PROGRAM!
Attending the Fall Product Program kick-off is a great way to introduce the girls to the program. Girls
will be able to sample product, mingle with sister girl scouts and get familiar with the program.
2014 FALL PRODUCT PROGRAM KICK-OFF
September 20, 2014
Enchanted Island at Encanto Park
Please see our website for registration details.
ADDITIONAL PROGRAM ACTIVITIES
You can find additional activities at https://www.ashdonfarmsNut-E.com/Home.aspx
PARENT MEETING
If possible, host a parent meeting. During the meeting you can cover the logistic, products sold, and
distribute the deposit slips and participation material.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
PRODUCT LIST
Fall Product is delicious; friends and family won’t be able to resist! And it makes a great gift during the
holiday season.
PRODUCT
PRICE
Butter Toasted Peanuts – Gluten Free
$5.00
Fruit Slices – Gluten Free
$5.00
Salsa Mix
$5.00
Almond Cran-Orange Crunch – Gluten Free
$6.00
Mint Penguins – Gluten Free
$6.00
Deluxe Pecan Clusters
$6.00
English Butter Toffee
$6.00
Whole Cashews – Gluten Free
$6.00
Military Share Nut
$5.00
Military Share Magazine
$5.00
Magazine subscriptions or renewal
varies
Photo Keepsakes
varies
Don’t see your favorite item? Never fear, customers will now be able to order all Ashdon Farms
product items directly online.
FALL SALE LINE UP
Butter Toasted Peanuts
Fruit Slices
Salsa Mix
Almond Cran-Orange
Crunch
Dark Chocolate
Mint Penguins
Deluxe Pecan Clusters
English Butter Toffee
Whole Cashews
2014 FALL PRODUCT PROGRAM MANUAL
9
UNDERSTANDING ONLINE SALES
SELLING NUTS, CANDY, MAGAZINES AND PHOTO KEEPSAKES ONLINE
Promises, online candy sales, magazines, photo keepsakes… Where do I send what to, who do I
deliver to…. Okay, so it can sound confusing, but it’s really simple. Let’s review a few key vocabulary
words first.
QSP/NUT ONLINE PROGRAM
The online program is designed for girls to safely send emails to friends and family asking them to
make a purchase; items are paid for online and mailed to the customer. Local customers can make a
promise to make a nut or candy purchase.
PROMISES
Local customers can make a ‘promise’ to purchase a nut or candy item through the QSP online
program. Girls must collect the money owed and deliver the product. Girls may only sell ‘promises’ for
product that Council has pre-selected. Customers may purchase other items online. Those items will
be paid for online and mailed to the customer.
FALL PRODUCT BUSINESS CARDS
These are business cards that girls receive in their girl packet with the Council number 2689511 listed.
The business cards will direct customers to the QSP website to make a purchase. The website will
credit the girl for the purchase.
GIRLS AND QSP/NUT ONLINE PROGRAM REGISTRATION
1. Girls must sign up on the QSP website to send emails.
• http://girlscouts.qspgao.com/arizonacactus-pine
• Our Council ID number is 2689511
2. Returning girls are able to use last year’s log-in information
3. Siblings may use the same log-in information.
MAGAZINES, PHOTO KEEPSAKES AND PURCHASING NUTS AND CANDY ONLINE
Girls can sell magazines, photo keepsakes, nuts and candy to friends and family two different ways
online. All customers who receive the email or visit the website using the information on the business
card, will be directed to the magazine and nut stores. All items purchased at either the magazine or
nut store are paid for online and the materials ordered will be shipped directly to the customer. Girls
will be given credit for those purchases.
»» Girls can send emails through the QSP website.
• Girls will need to log-in to the QSP website, set-up their account and simply send emails to
friends and family.
• The council ID number is 2689511.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
»» Girls can use Fall Product business cards.
• Girls pass out the business cards they receive in their girl packet.
• Customers visit the website listed on the card.
• Customers enter the council ID number 2689511 listed on the card and girl name to link to
the stores.
NUTS AND CANDY: PROMISES
Customers can now make purchases from the entire Ashdon Farms Girl Scouts line. Sounds fantastic,
but you may be thinking, what about delivery fees. Yes, customers will have to pay additional delivery
fees. And we know that Phil next door will not want to pay a delivery charge for his two cans of
cashews, therefore, we set-up a way to help girls sell to Aunt Melissa in Virginia and Uncle Phil next
door.
Girls can email Nut Promises to local friends and family through the QSP/Nut Online Program. Nut
promises are a promise to make a purchase. Girls will still need to collect money and deliver the
product. The Nut Promise product line-up mirrors the Council product line-up. Customers who use
the Nut Promise will save the delivery charge.
IMPORTANT REMINDERS
»» The Nut Promise box must be selected on the QSP/Nut Online Program to send Nut Promises.
»» The Nut Promise link should only be sent to local customers.
»» Links to the Magazine and Nut Store are automatically included in every email sent.
EXAMPLES
Aunt Melissa from Virginia can now support her niece living in Arizona and can purchase magazines,
photo keepsakes, nuts and candy online. She can pay for the items purchased online and the items
will be shipped directly to her door.
Although, Girl Scouts Tins are no longer being offered on the Council product line-up, Uncle Phil next
door can still purchase a Girl Scout Tin for his wife at the Nut Online Store. Uncle Phil, can also save on
delivery charges for his cashew purchase by making a Nut Promise online.
2014 FALL PRODUCT PROGRAM MANUAL
11
PAPER ORDER CARDS
The paper order card is always a fantastic way to sell nuts and candy to friends and family. And girls
are encouraged to use both the paper order card and online tools to promote, market and sell Fall
Product.
SHARE DONATIONS
WHAT ARE THEY AND HOW DO THEY WORK?
Customers can donate nuts/candy and magazines to preselected
military troops through the Share program.
ITEM DONATED
$5.00 nut item
(product is chosen by the vendor)
$5.00 magazine voucher
(vouchers are used towards purchase of magazine subscriptions)
HOW DO SHARE DONATIONS WORK?
1. Customers make a donation either on the order card or through the QSP’s Magazine/Nut online
program.
2. The troop will not take possession of the product and Council will donate the items.
3. Unlike orders where the girl must deliver the product, the money for the Share donations is
collected UPFRONT.
4. Sales are recorded into Nut-E.
5. Contact the Product Program Team to add additional Share items after October 4, 2014.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
FALL PRODUCT DELIVERY
INITIAL ORDER SERVICE UNIT DELIVERY – PHOENIX METRO AREA
»» Service Unit delivery is October 11-17.
»» The Service Unit Product Team will schedule IGM Unit pick-up times. Girls can either pickup
product from the SU or the Coordinator.
»» Receipts are issued for all product transfers.
• Be sure to count, recount and count again if necessary.
• The party receiving the product is responsible for the accuracy of the count.
• Disputes will be decided based upon the receipt record.
FALL PRODUCT CUPBOARD
Fall Product is so delicious, after the initial order your customers will be begging for more! What do
you do? Where can you go to get more? The centrally located Council Warehouse (next to the Council
Shop) is where you’ll find more of the yummy treats!
Girls may pick up additional product from the Warehouse after the initial order; however, they must
follow these 3 simple rules:
1. Girls/Parents will need to notify their SU IGM Coordinator (you) prior to picking up product. They
will not be allowed to pick up additional product until the coordinator has been notified of and
order.
2. Girls/Parents may be asked to show a copy of the email communication to verify notification.
3. Girls/Parents must have their Service Unit Group Number with them. They will not be allowed to
pick up additional product if they do not have their number with them.
Girl Scout Council Warehouse – 3806 N. 3rd Street, Phoenix, AZ 85012
»» October 15 – November 7, 2014 Monday – Friday 9:00 am – 5:00 pm
»» October 18 and 25
Saturday
9:00 am – Noon
EXTENDED AREA SERVICE UNITS
Don’t despair; we know your customers want more too! Contact the Council Product Program Team
at, [email protected], and we will ship product to your area. But like all Girl Scouts, we
use resources wisely so keep in mind the following:
»» Order enough in your initial order, but not too much. Remember there are no returns.
»» Orders will be combined when possible and shipped to the Service Unit Fall Product Manager
»» If it is the only order, product will be shipped directly to the troop
2014 FALL PRODUCT PROGRAM MANUAL
13
2014 REWARDS
REWARD LEVEL
REWARD
10+ Combined Units Sold
Puzzle Patch Set
20+ Combined Online Items Sold
Small Otter
30+ Combined Items Sold
Otter Charm
50+ Combined Items Sold
Be Active Set
75+ Combined Items Sold
Large Otter or $10 Nutty Bucks
100+ Combined Items Sold
Event and 100+ Patch or $20 Nutty Bucks
5 Share items
2014 Share Patch
12 Emails sent
Online Patch
WHAT ARE NUTTY BUCKS?
Nutty Bucks are like a typical Gift Card, and is a girl reward earned through selling Fall Product. Girls
may choose Nutty Bucks instead of selected Girl Reward items and can be used to pay for a variety of
Girl Scout products and activities. Nutty Bucks expires and can only be transferred between siblings.
Nutty Bucks can offset costs for…
»» Items at the Council Shop
»» Girl Scout Sponsored
Programs
»» Resident or Day Camp
»» Membership Dues
»» Lifetime Membership
»» and Travel!
PROGRAM CREDITS
IGM Girls also earn Program Credits! Just like Nutty Bucks, program
credits can pay for camp, Girl Scout travel, an annual membership, at
the Council Shop or for Girl Program. They can be used in combination
with Nutty Bucks or Cookie Dough. Program Credits are valid for three
years from the issue date.
14
FALL PROGRAM
# OF UNITS SOLD
PROGRAM CREDITS
EARNED
FALL PROGRAM
# OF UNITS SOLD
PROGRAM CREDITS
EARNED
1–9
0
80 – 89
80
10 – 19
10
90 – 99
90
20 – 29
20
100 – 109
100
30 – 39
30
110 – 119
110
40 – 49
40
120 – 129
120
50 – 59
50
130 – 139
130
60 – 69
60
140 – 149
140
70 – 79
70
150 – 159
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
FINANCIAL RESPONSIBILITY
This is one of the most important pieces of the manual. Collections can be a tricky subject, especially
when trying to collect from a well-known parent. And although there are no guarantees, the Product
Program Team has carefully developed guidelines to minimize money related issues that may arise.
»» All girls must have a signed 2014-2015 Parent/Guardian Permission Form: Financial Agreement
and Program Requirements on file with the troop.
• This is extremely important, is valid for both Fall Product and Cookies, and protects the
troop if there are issues with money collection.
»» Encourage parents to deposit money frequently. Create ‘Money Mondays’ or a fun way to
collect payment.
»» Parents deposit money into the Council Wells Fargo account.
»» Girls/parents give the time stamped, Wells Fargo Bank verified deposit receipts to the
Coordinator, who then sends them to Product Program. Legible time stamped, Wells Fargo
Wells Fargo Bank verified deposit receipts may be emailed, faxed or sent through US Post.
»» Please send a copy of both the front and back of the time stamped, Wells Fargo Bank verified
deposit receipts with the verified stamp clearly visible. Please notify the girls in your group your
preferred method of receiving time stamped, Wells Fargo Bank verified deposit receipts.
• [email protected]
• fax: 602-452-7100
• Product Program
ATTN: Alison Walker
3806 N 3rd Street
Phoenix, AZ 85012
»» Notify the Product Program team if a girl is not turning time stamped, Wells Fargo Bank verified
deposit receipts in regularly.
»» All product transactions must have a receipt. Please use designated receipt books to keep
accurate record in case of an audit. There must be a receipt for all product going out and all
money coming in.
• Tip! Keep two receipt books, one to document product going out and one to document
money coming in.
»» Money is collected from customers when the product is delivered.
»» Share donations are an exception and because girls do not deliver the product, she must collect
money up front.
»» Girls should not take bills over $20. Girls/parents are responsible for replacing counterfeit
money.
»» Girls should only take checks from people they know. Girls/parents may be held responsible for
any non-sufficient fund fees (bounced checks).
2014 FALL PRODUCT PROGRAM MANUAL
15
NUT-E: GETTING STARTED
Nut-E is the online sales tool used by Council, Service Units and Troops to place product orders
and submit girl rewards. It is a fun and intuitive system; easy to master and will help manage the Fall
Product Program.
LOGGING-IN
»» Go to https://www.ashdonfarmsNut-E.com/Home.aspx
»» Log-in – The log-in information will be sent to Service Unit Product Managers by the Product
Program Team.
»» Make sure you have the 2014-2015 Product Sale selected; click the ‘Sign-In’ button.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
NUT-E – SERVICE UNIT IGM COORDINATORS
THE HOME PAGE
»» The Home Page gives a quick overview of troop sales and messages from your service unit.
»» The navigation buttons are across the top of the screen and allow access to different screen
pages.
SETTING-UP YOUR ACCOUNT
»» Go to the Troops Screen. Make sure the contact information is correct. Make changes as
needed and press save.
»» Add Fall Product Team members who need access to Nut-E under ‘Troop Users’.
2014 FALL PRODUCT PROGRAM MANUAL
17
GIRL ORDERS
The Girl Orders screen is where you enter pre-orders, additional product, payments and reward
orders for girls.
Do not press Submit until the entire initial order has been completed. The Submit button will lock the
troop out of Nut-E and you will not be able to edit until the re-order phase of the sale.
Registration Info
Before the Troop can submit their order this field must be filled in with a number equal to or greater
than the number of Girls Selling.
Entering Girls into Nut-E
Please add all registered girls into Nut-E and enter first and last names. (All girls registered early will be
pre-populated in the system).
»» Click ‘Add Girl Name’
»» Don’t forget to save!
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
INPUTTING PRE-ORDERS
October 4, 2014 is the final date for entering pre-order product.
»» Click the plus sign to the left of a girl’s name to input her order.
»» Click the pencil to edit an order.
»» Enter the product sold, promises and order card sales. You may also enter all online sales at this
time.
»» Click “Save”.
»» Recognitions will automatically calculate.
»» Verify recognitions earned and select choices (if necessary). Click “Save”.
»» Save Girls Entire Order (you must click “Yes” to save her order).
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SUBMITTING THE INITIAL ORDER
»» After all pre-orders have been entered. Click the large pink Submit button on the main Girl Order
screen.
»» Once you Submit you will not be able to add any more nut or candy pre-orders unless product
has been assigned to you from Council.. You can still add magazine and online nut sales
information until the end of the sale.
INPUTTING ONLINE NUTS
»» This category will look and feel just like the Online Mag Subs category. There will be one
cumulative “Online Nuts” column for total units and one cumulative “Online Nuts $” column for
total sales.
»» These two columns will always precede the regular order card nut/candy items.
»» Again, just like the Online Mag Subs category, both the Online Nuts and Online Nuts $ columns
will remain open until the council submits their recognition order since they do not have to be
entered at the same time as the regular order card nut/candy items.
»» Also, the Amount Due will not include Online Nut sales as those monies are paid directly to
Ashdon Farms so girls are not responsible for turning in money to their troops.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
ADDITIONAL ORDERS
Learn and Earn More! Girls are encouraged to continue to sell until November 9!
»» Girls may continue to sell until November 9.
»» Parents may pick up additional from the Council Cupboard, but must notify the Coordinator
prior to pick up.
»» Council staff will input the orders picked-up into Nut-E.
»» The additional product will appear in the Girl Order screen on a line titled Troop Special.
»» To transfer the product to a girl in your unit (so she gets credit for rewards earned), click the
yellow button on the screen titled: Transfer Product Within Troop
»» Make sure ‘Troop Special to Girl’ is selected; choose the girl’s name from the drop down and
type what product she sold. Click Submit or Save.
»» If you select the Girl to Girl option it will give you a message that you have to transfer to the
Troop Special first.
»» After the Council submits their recognition order to Ashdon Farms, all girl orders lock and no
transfers can be made into or out of a girls order.
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GIRL PAYMENT
»» Troops have the ability to track individual Girl Payments in the system.
»» These payments will appear on the G2 report.
»» Click the Girl Payments button.
»» Click “Add Payment”, enter the Amount Paid and Date Paid then click “Update”. Multiple
payments can be entered per girl.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
GIRL SCOUT FALL PRODUCT PROGRAM LINGO
ACH is the acronym for ‘Automated Clearing House’ and transfers money owed from the Fall Product
and Cookie Program.to the Council account.
ASHDON FARMS is the fundraising division of the A.L. Schutzman Company. It is the company that
our Council uses to sell nuts and candy during the Fall Product Program.
FALL PRODUCT CUPBOARD A warehouse located behind the Council Shop where additional
product may be picked up.
COUNCIL PROCEEDS are the monies earned from the Fall Product Program that financially
supports year-round maintenance of our camps, print resources and council publications, financial
assistance for girls, troop programing and staff support for our volunteers.
THE CUPBOARD WAREHOUSE
3806 N 3rd Streeet, Phoenix, AZ 85012
»» October 15 – November 7, 2014 »» October 18 and 25
Monday – Friday Saturday
9:00 am – 5:00 pm
9:00 am – Noon
FALL PRODUCT BUSINESS CARDS are business cards that girls receive in their girl packet. The
business cards will direct customers to the QSP website to make a purchase. The website will credit
the girl for the purchase.
FALL PRODUCT DELIVERY is when troop’s the initial order of nuts and candy is delivered to the
Service Unit. The initial order is generally delivered to the home of a Service Unit Product Program
Team member. Troops arrange with the Service Unit when to pick up their order.
GIRL REWARDS Individual girls earn girl rewards, troops earn troop proceeds. Girl rewards are listed
on the order card.
INITIAL ORDER is where girls take pre-orders from friends and family. She gives her order to her
troop, who then places the troop initial order in Nut-E. The initial order is delivered to the Service Unit.
Initial order is due October 4 and delivery is October 11-12.
NUT-E is the online software program that manages the Fall Product Program. All troops and Service
Units participating in the Fall Product Program must use Nut-E to manage the program.
NUTTY BUCKS are Girl Scout ‘gift cards’ that girls may select in lieu of some girl rewards. Nutty
Bucks can be used at the Council Shop, resident or day camp, GS sponsored programs, membership
dues, lifetime membership and travel!
PROMISES Local customers can make a ‘promise’ to purchase a nut or candy item through the
QSP online program. Girls must collect the money owed and deliver the product. Girls may only sell
‘promises’ for product that Council has pre-selected. Customers may directly purchase other items
directly online. Those items will be paid for online and mailed to the customer. .
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QSP is the fundraising division of Great American Opportunities. It is the company that our Council
uses to sell magazine and photo keepsakes during the Fall Product Program.
QSP HELP LINE If customers need help with their magazine subscription or photo keepsakes they
can call (800) 341-4454 for immediate assistance.
QSP/NUT ONLINE PROGRAM is designed for girls to safety send emails to friends and family asking
them to make a purchase; items are paid for online and mailed to the customer. Local customers can
make a promise to make a nut or candy purchase.
‘REMEMBER THIS’ is a new line in the Fall Product Program! Customers can now purchase custom
photo memory keepsakes to share with friends and family. They make great holiday gifts!
SERVICE UNIT FALL PRODUCT PROGRAM MANAGER is a volunteer who manages the Fall
Product Program for the Service Unit.
SHARE ITEMS are preselected magazine subscriptions and nut and candy items that can be
purchase as donation to military personnel.
TPM AGREEMENT is an agreement between the Troop Fall Product Manager(s) and the council
accepting responsibility to manage the Fall Product Program, including all financial obligations.
Volunteers who have not signed the agreement should not handle Fall Product money.
TROOP PROCEEDS are the portion of the Fall Product Program earnings that the troop uses to
support troop activities.
TROOP PRODUCT MANAGER leads the troop through the program. This person(s) is responsible
for financial and product transactions, program logistics, girl program and must sign the TPM
Agreement online. The Product Program Team recommends more than one person run the troop
program.
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GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.
NOTES
2014 FALL PRODUCT PROGRAM MANUAL
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119 E Coronado Road
Phoenix, AZ 85004
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602.452.7000
girlscoutsaz.org
GIRL SCOUTS–ARIZONA CACTUS-PINE COUNCIL, INC.