EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Dear Exhibitor:
We are pleased to welcome you to the MRO+PLANT Expos in Mississauga, Ontario. We look
forward to making this tabletop show a successful experience for you and your company.
This manual is designed for your convenience and contains the necessary information for your
participation in the show. We strongly recommend that you read this manual carefully to
familiarize yourself with all of its contents to help you in preparation of your booth. Enclosed is
a list of the official show contractors and suppliers. Please place your orders as soon as possible
to ensure availability of desired items and to maximize cost savings.
It is important that the Exhibitor Manual be given to the person directly responsible for
participation in the show. Your assistance in meeting deadlines is greatly appreciated.
We would like to make your participation at the MRO+PLANT Expos 2014 both successful and
enjoyable. If there is any information that you require, or questions we can answer, please do
not hesitate to contact us.
Sincerely,
Michael King, Publisher
PLANT magazine
[email protected]
416-510-5107
Jim Petsis, Publisher
MRO magazine
[email protected]
416-510-6842
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
TIPS FOR A SUCCESSFUL SHOW
Before the Show…
Read your Exhibitor Manual – It contains all the details, regulations and forms you will need to be prepared on-site. The
exhibitor manual is available online by visiting the DEX or MMP website:
http://www.mroplantexpo.com/exhibitors/exhibitor-manual

Certificate of Insurance - Note that each exhibitor must submit a certificate of insurance coverage for their
booth/table, no exceptions. To purchase insurance, click here: http://goo.gl/l3pXVT

Freight – Be aware of shipping deadlines to avoid late or unnecessary charges. Use preprinted labels to ensure proper
delivery of your items.

Exhibitor Registration – Register your exhibit staff easily using the online link. It’s quick and easy and will save you time
on-site. Use the online link provided on the exhibitor manual page or click here
https://reg.conexsys.com/mro14/exlookup/default.htm Exhibitor Code: MRO14

Advertise and Promote – Use online marketing, newsletters, direct mail, e-cards, press releases, telemarketing, industry
publications and more to get the word out about your participation in the show.
During the Show…

Interact with Attendees – Make an effort to greet all attendees with a polite and outgoing attitude. Be proactive! Don’t
sit, read, eat or talk on the telephone in your booth – you might miss out on potential prospects.

Lead Retrieval – Keep track of the attendees who visit your booth so you can contact them later. Lead management will
be one of the most important components of a successful show. There is an order form that you can download to rent a
lead retrieval system that can help you with collecting this information.

Provide Incentives – Give attendees a reason to visit your booth! Promote a new product by handing out giveaways,
hosting a special party, or offer drinks and snacks. Be creative in your promotions & draw quality visitors to your booth.
After the Show…

Follow Up with your Leads – Contact the attendees who visited your booth. Send them more information about your
products and maintain the relationship you developed at the show. Often times the key to your success at a trade show
depends on how you follow up with your leads.

Evaluate your Participation – Determine what types of promotion worked for increasing booth traffic, etc. Analyze the
overall success of the show – learn from your mistakes as well as your success!

Post-Show Meeting – Arrange a meeting after the show with your sales, marketing and operations team. Discuss your
follow up plan, what worked, and what you can improve on to increase your recognition and sales.
Anytime…

Questions? Feedback? – Contact us anytime! Look for the Show Management contact information in this manual or
send an email to: [email protected] or [email protected]
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Important Dates and Schedule
Exhibitor Move-In:
Tuesday April 22, 2014
Wednesday April 23, 2014
6:00 p.m. – 9:00 p.m.
7:30 a.m. – 9:30 a.m. (Hand Carry Only - no exceptions)
Onsite Contact: Melissa Ho 416-510-6833
Trade Show Hours:
Wednesday April 23, 2014
10:00 a.m. – 4:00 p.m.
Exhibitor Move-Out:
Wednesday April 23, 2014
4:00 p.m. – 6:00 p.m.
Note: all exhibit booths must be removed from the facility no later than 6:00 p.m.
Exhibit booths left on show floor after that time may be subject to additional fees.
Show Location
Mississauga Convention Centre
75 Derry Road West
Mississauga ON L5W 1G3
Tel: 905-564-1920
Fax: 905-564-2399
Website:
http://mississaugaconvention.com/
Directions:
http://goo.gl/FBoRXe
Inclusions & Show Floor
Tabletop Display
Approximately 5ft x 8ft Space
8 ft Table and two chairs
Show Floor
Flooring: Carpeted
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Additional Services
Additional Services are not included with the cost of your exhibit. To place an order please contact the
following suppliers :
Electricity………………………………………………………..Freeman A/V…………………………………………………………Please inquire
Insurance………………………….........ExhibitorInsurance.com Internet…….……………………. Business Information Group
Shipping/Transportation………………………………….Freeman Lead Retrieval………………………………………………..Conexsys
Show Management Information
Business Information Group
80 Valleybrook Drive
Toronto, ON M3B 2S9
Tel: 416-510-6833
Fax: 416-510-5133
Toll Free: 1-800-268-7742 x6833
For Exhibit Sales, Sponsorship or Media Inquiries
Exhibitor Billing/General Inquiries
Michael King
Publisher, PLANT
Tel: 416-510-5107
E-mail: [email protected]
Melissa Ho
Event Coordinator
Tel: 416-510-6833
E-mail: [email protected]
Jim Petsis
Publisher, MRO
Tel: 416-510-6842
E-mail: [email protected]
Alex Down
Event Coordinator
Tel: 416-510-5211
E-mail: [email protected]
Jay Armstrong
Advertising Sales Manager, PLANT
Tel: 416-510-6803
E-mail: [email protected]
Stephanie Chiang
Event Manager
Tel: 416-510-5244
E-mail: [email protected]
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Official Service Contractors
Official Show Decorator
Furnishings, Material Handling Services
Freeman
61 Browns Line
Toronto, ON M8W 3S2
T: 416-252-2420
Email: [email protected]
Web: www.freemanco.com
Shipping & Customs Brokerage
Shipping and Transportation
Freeman
61 Browns Line
Toronto, ON M8W 3S2
T: 1-877-478-1113
Email: [email protected]
Web: www.freemanco.com
Audio Visual & Computer Rental
TBC
Electrical
Freeman
61 Browns Line
Toronto, ON M8W 3S2
Tel: 416-252-3361
Email: [email protected]
Web: www.freemanco.com
Internet
Melissa Ho / Alex Down
Business Information Group
Tel: 416-510-6833 / 416-510-5211
Email: [email protected] /
[email protected]
Exhibitor Insurance
Brokers Trust Insurance Group
434 North Rivermede Rd, Unit 3
Concorde, ON L4K 3M9
Tel: 905-695-2971
Fax: 905-760-2260
Online Ordering Link: http://goo.gl/l3pXVT
Conference Registration or General Inquiries
Melissa Ho / Alex Down
Business Information Group
Tel: 416-510-6833 / 416-510-5211
Email: [email protected] /
[email protected]
Lead Retrieval
Conexsys Registration
7050B Bramalea Rd, Unit 34
Mississauga, ON L5S 1S9
Tel: 905-405-8415 Toll Free: (800) 661-5319
Fax: 905-405-9870
E-mail: [email protected]
Web: www.conexsysregistration.com
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
At-A-Glance
What your Exhibit Booth includes:
Approximately 5ft by 8ft Space, an 8ft table and two chairs.
Move-In & Move Out
***MANDATORY SAFETY SHOES***
To provide a safe working environment for everyone on the show floor, during move-in and move-out all
individuals must wear proper footwear. Absolutely no sandals, heels, flip-flops, or ballet flats. There are
NO EXCEPTIONS to this policy.
Insurance – Insurance is due April 11, 2014
Each exhibitor is responsible to carry mandatory insurance for the duration of the show. Most exhibitors are
able to coordinate insurance through your carrier. Otherwise insurance can be ordered online through
Brokers Trust Insurance Group http://goo.gl/l3pXVT. You will not be permitted on the show floor without
insurance. For details visit:
http://www.mroplantexpo.com/exhibitors/exhibitor-manual
and look under mandatory forms. Submit your completed certificate by fax to: 416-510-5133 or email to
[email protected]. Forms are due April 11, 2014.
Furnishing and Material Handling
All Furnishing and Material Handling Services please visit:
http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form.
Last day to place order is April 21, 2014.
Shipping
Advance Shipments
Mississauga Convention Centre does NOT accept any advance shipments. Advanced shipments must be
sent directly to Freeman. To clarify shipping questions please visit:
http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form.
Last day to place order is April 21, 2014.
Onsite Shipments & Return Shipments
Shipping arrangements must be made in advance. To clarify shipping questions please visit:
http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form.
Last day to place order is April 21, 2014.
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Exhibitor Registration
Exhibitor Tradeshow Registration: Register your exhibit staff easily using the online link. It’s quick and
easy and will save you time on-site. Go to: CHECK ONLINE, EXHIBITOR LINK WILL BE POSTED SHORTLY
Entry into the show
Show Management reserves the right to refuse admission to the show building to any visitor, exhibitor,
or contractor who, in the opinion of Show Management is unfit, intoxicated or in any way creating a
disruption of the show. No persons under 16 years of age are permitted, including move-in/move-out.
Parking
There is no charge for parking at the Mississauga Convention Centre.
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Accommodation & Travel
HOTELS
There are two hotels within close proximity of the Mississauga Convention Centre offering preferred
rates for attendees and exhibitors of the MRO+PLANT Expos 2014:
Staybridge Suites Toronto Mississauga
6791 Hurontario St, Mississauga, ON L5T 2W1 Tel: 905-564-6892
Rate per night: Studio King Suites $124.99, One Bedroom Suites $144.99 (No Expiry)
Please making booking by phone 905-564-6892 using the Event Name Business Information Group.
Holiday Inn Express Toronto Mississauga
40 Admiral Blvd, Mississauga, ON L5T 2W1 Tel: 905-795-1011
Rate per night: 2 Queen Beds $99.99, 1 King Bed Jr. Suite $99.99 (No Expiry)
Please make booking by phone 905-795-1011 using the Event Name Business Information Group or
book online at www.igj.com/holidayinnexpress using promo code 10031442 on the left hand side of the
page.
DISCOUNTED AIRFARE
Air Canada
Air Canada is pleased to offer delegates of the MRO+PLANT Expos a 10% discount off their best available
regular fare at the time of the booking (excluding web fares and seat sales pricing). To book a flight with
the promotion code, access www.aircanada.com and enter the promotion code in the search panel. The
promotion code is PHXWNB41. The booking must be made to Toronto, YYZ (ON). The travel period
begins April 15, 2014 and ends April 30, 2014. Discount not applicable to Tango rates or Executive Class
lowest bookings.
ENJOY THE SHOW!
EXHIBITOR MANUAL
MRO + PLANT Expos
Mississauga, Ontario April 23, 2014
Mississauga Convention Centre
www.mroplantexpo.com
Last Updated 14/04/2014
Important Deadlines
Form/Deadline
Date
Hotel Reservation Discount Deadline – Staybridge Suites
Hotel Reservation Discount Deadline – Holiday Day Inn
Insurance Certificate Due
Freeman Electrical Discount Deadline
Lead Retrieval Order Form (Advance Pricing)
Freeman Orders Deadline
(Electrical, Furnishings, Shipping, Material Handing
Services)
Internet Order Form
Exhibitor Badge Registration Closes (Online Link)
Exhibitor Move Out & Return Shipments
No Expiry
No Expiry
April 11, 2014
April 14, 2014
April 18, 2014
April 21, 2014
April 21, 2014
April 21, 2014
April 23, 2014
(4pm-6pm)
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