EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Dear Exhibitor: We are pleased to welcome you to the MRO+PLANT Expos in Mississauga, Ontario. We look forward to making this tabletop show a successful experience for you and your company. This manual is designed for your convenience and contains the necessary information for your participation in the show. We strongly recommend that you read this manual carefully to familiarize yourself with all of its contents to help you in preparation of your booth. Enclosed is a list of the official show contractors and suppliers. Please place your orders as soon as possible to ensure availability of desired items and to maximize cost savings. It is important that the Exhibitor Manual be given to the person directly responsible for participation in the show. Your assistance in meeting deadlines is greatly appreciated. We would like to make your participation at the MRO+PLANT Expos 2014 both successful and enjoyable. If there is any information that you require, or questions we can answer, please do not hesitate to contact us. Sincerely, Michael King, Publisher PLANT magazine [email protected] 416-510-5107 Jim Petsis, Publisher MRO magazine [email protected] 416-510-6842 EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 TIPS FOR A SUCCESSFUL SHOW Before the Show… Read your Exhibitor Manual – It contains all the details, regulations and forms you will need to be prepared on-site. The exhibitor manual is available online by visiting the DEX or MMP website: http://www.mroplantexpo.com/exhibitors/exhibitor-manual Certificate of Insurance - Note that each exhibitor must submit a certificate of insurance coverage for their booth/table, no exceptions. To purchase insurance, click here: http://goo.gl/l3pXVT Freight – Be aware of shipping deadlines to avoid late or unnecessary charges. Use preprinted labels to ensure proper delivery of your items. Exhibitor Registration – Register your exhibit staff easily using the online link. It’s quick and easy and will save you time on-site. Use the online link provided on the exhibitor manual page or click here https://reg.conexsys.com/mro14/exlookup/default.htm Exhibitor Code: MRO14 Advertise and Promote – Use online marketing, newsletters, direct mail, e-cards, press releases, telemarketing, industry publications and more to get the word out about your participation in the show. During the Show… Interact with Attendees – Make an effort to greet all attendees with a polite and outgoing attitude. Be proactive! Don’t sit, read, eat or talk on the telephone in your booth – you might miss out on potential prospects. Lead Retrieval – Keep track of the attendees who visit your booth so you can contact them later. Lead management will be one of the most important components of a successful show. There is an order form that you can download to rent a lead retrieval system that can help you with collecting this information. Provide Incentives – Give attendees a reason to visit your booth! Promote a new product by handing out giveaways, hosting a special party, or offer drinks and snacks. Be creative in your promotions & draw quality visitors to your booth. After the Show… Follow Up with your Leads – Contact the attendees who visited your booth. Send them more information about your products and maintain the relationship you developed at the show. Often times the key to your success at a trade show depends on how you follow up with your leads. Evaluate your Participation – Determine what types of promotion worked for increasing booth traffic, etc. Analyze the overall success of the show – learn from your mistakes as well as your success! Post-Show Meeting – Arrange a meeting after the show with your sales, marketing and operations team. Discuss your follow up plan, what worked, and what you can improve on to increase your recognition and sales. Anytime… Questions? Feedback? – Contact us anytime! Look for the Show Management contact information in this manual or send an email to: [email protected] or [email protected] EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Important Dates and Schedule Exhibitor Move-In: Tuesday April 22, 2014 Wednesday April 23, 2014 6:00 p.m. – 9:00 p.m. 7:30 a.m. – 9:30 a.m. (Hand Carry Only - no exceptions) Onsite Contact: Melissa Ho 416-510-6833 Trade Show Hours: Wednesday April 23, 2014 10:00 a.m. – 4:00 p.m. Exhibitor Move-Out: Wednesday April 23, 2014 4:00 p.m. – 6:00 p.m. Note: all exhibit booths must be removed from the facility no later than 6:00 p.m. Exhibit booths left on show floor after that time may be subject to additional fees. Show Location Mississauga Convention Centre 75 Derry Road West Mississauga ON L5W 1G3 Tel: 905-564-1920 Fax: 905-564-2399 Website: http://mississaugaconvention.com/ Directions: http://goo.gl/FBoRXe Inclusions & Show Floor Tabletop Display Approximately 5ft x 8ft Space 8 ft Table and two chairs Show Floor Flooring: Carpeted EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Additional Services Additional Services are not included with the cost of your exhibit. To place an order please contact the following suppliers : Electricity………………………………………………………..Freeman A/V…………………………………………………………Please inquire Insurance………………………….........ExhibitorInsurance.com Internet…….……………………. Business Information Group Shipping/Transportation………………………………….Freeman Lead Retrieval………………………………………………..Conexsys Show Management Information Business Information Group 80 Valleybrook Drive Toronto, ON M3B 2S9 Tel: 416-510-6833 Fax: 416-510-5133 Toll Free: 1-800-268-7742 x6833 For Exhibit Sales, Sponsorship or Media Inquiries Exhibitor Billing/General Inquiries Michael King Publisher, PLANT Tel: 416-510-5107 E-mail: [email protected] Melissa Ho Event Coordinator Tel: 416-510-6833 E-mail: [email protected] Jim Petsis Publisher, MRO Tel: 416-510-6842 E-mail: [email protected] Alex Down Event Coordinator Tel: 416-510-5211 E-mail: [email protected] Jay Armstrong Advertising Sales Manager, PLANT Tel: 416-510-6803 E-mail: [email protected] Stephanie Chiang Event Manager Tel: 416-510-5244 E-mail: [email protected] EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Official Service Contractors Official Show Decorator Furnishings, Material Handling Services Freeman 61 Browns Line Toronto, ON M8W 3S2 T: 416-252-2420 Email: [email protected] Web: www.freemanco.com Shipping & Customs Brokerage Shipping and Transportation Freeman 61 Browns Line Toronto, ON M8W 3S2 T: 1-877-478-1113 Email: [email protected] Web: www.freemanco.com Audio Visual & Computer Rental TBC Electrical Freeman 61 Browns Line Toronto, ON M8W 3S2 Tel: 416-252-3361 Email: [email protected] Web: www.freemanco.com Internet Melissa Ho / Alex Down Business Information Group Tel: 416-510-6833 / 416-510-5211 Email: [email protected] / [email protected] Exhibitor Insurance Brokers Trust Insurance Group 434 North Rivermede Rd, Unit 3 Concorde, ON L4K 3M9 Tel: 905-695-2971 Fax: 905-760-2260 Online Ordering Link: http://goo.gl/l3pXVT Conference Registration or General Inquiries Melissa Ho / Alex Down Business Information Group Tel: 416-510-6833 / 416-510-5211 Email: [email protected] / [email protected] Lead Retrieval Conexsys Registration 7050B Bramalea Rd, Unit 34 Mississauga, ON L5S 1S9 Tel: 905-405-8415 Toll Free: (800) 661-5319 Fax: 905-405-9870 E-mail: [email protected] Web: www.conexsysregistration.com EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 At-A-Glance What your Exhibit Booth includes: Approximately 5ft by 8ft Space, an 8ft table and two chairs. Move-In & Move Out ***MANDATORY SAFETY SHOES*** To provide a safe working environment for everyone on the show floor, during move-in and move-out all individuals must wear proper footwear. Absolutely no sandals, heels, flip-flops, or ballet flats. There are NO EXCEPTIONS to this policy. Insurance – Insurance is due April 11, 2014 Each exhibitor is responsible to carry mandatory insurance for the duration of the show. Most exhibitors are able to coordinate insurance through your carrier. Otherwise insurance can be ordered online through Brokers Trust Insurance Group http://goo.gl/l3pXVT. You will not be permitted on the show floor without insurance. For details visit: http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under mandatory forms. Submit your completed certificate by fax to: 416-510-5133 or email to [email protected]. Forms are due April 11, 2014. Furnishing and Material Handling All Furnishing and Material Handling Services please visit: http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form. Last day to place order is April 21, 2014. Shipping Advance Shipments Mississauga Convention Centre does NOT accept any advance shipments. Advanced shipments must be sent directly to Freeman. To clarify shipping questions please visit: http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form. Last day to place order is April 21, 2014. Onsite Shipments & Return Shipments Shipping arrangements must be made in advance. To clarify shipping questions please visit: http://www.mroplantexpo.com/exhibitors/exhibitor-manual and look under Show Decorator Order Form. Last day to place order is April 21, 2014. EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Exhibitor Registration Exhibitor Tradeshow Registration: Register your exhibit staff easily using the online link. It’s quick and easy and will save you time on-site. Go to: CHECK ONLINE, EXHIBITOR LINK WILL BE POSTED SHORTLY Entry into the show Show Management reserves the right to refuse admission to the show building to any visitor, exhibitor, or contractor who, in the opinion of Show Management is unfit, intoxicated or in any way creating a disruption of the show. No persons under 16 years of age are permitted, including move-in/move-out. Parking There is no charge for parking at the Mississauga Convention Centre. EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Accommodation & Travel HOTELS There are two hotels within close proximity of the Mississauga Convention Centre offering preferred rates for attendees and exhibitors of the MRO+PLANT Expos 2014: Staybridge Suites Toronto Mississauga 6791 Hurontario St, Mississauga, ON L5T 2W1 Tel: 905-564-6892 Rate per night: Studio King Suites $124.99, One Bedroom Suites $144.99 (No Expiry) Please making booking by phone 905-564-6892 using the Event Name Business Information Group. Holiday Inn Express Toronto Mississauga 40 Admiral Blvd, Mississauga, ON L5T 2W1 Tel: 905-795-1011 Rate per night: 2 Queen Beds $99.99, 1 King Bed Jr. Suite $99.99 (No Expiry) Please make booking by phone 905-795-1011 using the Event Name Business Information Group or book online at www.igj.com/holidayinnexpress using promo code 10031442 on the left hand side of the page. DISCOUNTED AIRFARE Air Canada Air Canada is pleased to offer delegates of the MRO+PLANT Expos a 10% discount off their best available regular fare at the time of the booking (excluding web fares and seat sales pricing). To book a flight with the promotion code, access www.aircanada.com and enter the promotion code in the search panel. The promotion code is PHXWNB41. The booking must be made to Toronto, YYZ (ON). The travel period begins April 15, 2014 and ends April 30, 2014. Discount not applicable to Tango rates or Executive Class lowest bookings. ENJOY THE SHOW! EXHIBITOR MANUAL MRO + PLANT Expos Mississauga, Ontario April 23, 2014 Mississauga Convention Centre www.mroplantexpo.com Last Updated 14/04/2014 Important Deadlines Form/Deadline Date Hotel Reservation Discount Deadline – Staybridge Suites Hotel Reservation Discount Deadline – Holiday Day Inn Insurance Certificate Due Freeman Electrical Discount Deadline Lead Retrieval Order Form (Advance Pricing) Freeman Orders Deadline (Electrical, Furnishings, Shipping, Material Handing Services) Internet Order Form Exhibitor Badge Registration Closes (Online Link) Exhibitor Move Out & Return Shipments No Expiry No Expiry April 11, 2014 April 14, 2014 April 18, 2014 April 21, 2014 April 21, 2014 April 21, 2014 April 23, 2014 (4pm-6pm)
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