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BankNordik Netbank Quick guide The Quick Guide to BankNordik’s Netbank will make it easier for you to use the Netbank service for your online banking activities. The BankNordik Netbank is only available in a Danish version. However, we have set up this Quick Guide in English to assist our English-speaking Netbank users. The guide features the most commonly used functions in the Netbank as well as a glossary. Netbank can also be accessed through our smartphone application Mobilbank. You can download the application from Android Marketplace and Apple Appstore, and activate it from the Netbank. Mobilbank is available in English. www.banknordik.dk Access Netbank 1 1 Enter BankNordik’s website www.banknordik.dk and you will find Netbank & e-boks in the top right-hand corner. From here you can access the Netbank. 2 Log on 2 3 2 3 Enter your user-ID / Bruger-id and Password / Adgangskode. On the next page, you will be asked to enter a code from your Code card / Nøglekort. You can also log on entering your code from your code card here. If you do not enter your code here, you will be asked to enter your code the first time you make a transaction, e.g. a payment. 3 Secure log on 4 4 Log on to Netbank For security reasons, you will receive a non-recurring code in an SMS when making a large payment. Enter the code in the Netbank. Click OK and enter your mobile number on the next page. If you wish to post-pone this action, select Spring over. If you wish to reject this action select Afvis. By doing so, you will need to contact the bank when making large payments. If you selected OK on the previous page, enter your mobile phone number and click OK. In the next screen you will be asked to enter your password and click OK. If you have selected a different action on the previous page (Spring over / Afvis), you will not come to this page, but will instead enter the next page. 4 Multiple agreements—one user 5 Once you have entered your User-ID and password, and have passed the extra security page, you are ready to select an agreement. More options have been added to the new Netbank. You have, for instance, the option to have multiple agreements under the same username. When working in the Netbank, you can change agreement by selecting Skift aftale in the top right-hand corner of the screen. 5 Accounts and balances —Private Netbank users This page offers you an overview of all your accounts and balances. On the top of the page, you find the main menu divided into: Konti og betalinger > Accounts and payments Betalingsservice > Payment Services Investering > Investment Mine Indstillinger > Settings / Function Mine links > Links Once you have made your selection from the main menu, the menu on the left-hand side changes to match your choice from the main menu. 10 6 7 8 11 9 12 13 14 6 7 8 9 onti og betalinger K Here you can e.g. get an overview of your accounts and credit or debit cards, transfer money, pay bills, access e-Boks. Betalingsservice Here you can e.g. view, create or change your payment agreements. You can also set up a budget. Investering Here you access your investment statements, deposits, or you can buy or sell securities. Mine indstillinger Here you can e.g. cancel or select various functions in the Netbank or view your list of creditors. 10 Log af Press here to log off the Netbank. 11 Skift aftale If you have access to more than one agreement, you can select a different agreement here. 12 Mine links Get information here about Letpension, loans from Totalkredit, etc. 13 Aftal møde Book a meeting with your customer consultant. 14 Skriv brev Contact the bank. 6 Accounts and balances —Corporate Netbank users This page offers you an overview of all company accounts and balances. On the top of the page, you will find the main menu divided into: Konti > Accounts Betalinger > Payments Udland > Foreign Trade/Payment Betalinsservice > Payment Services Investering > Investment Indstillinger > Settings Once you have made your selection from the main menu, the menu on the left-hand side changes to match your selection from the main menu. 15 16 17 18 19 20 21 22 15 Konti Here you can get an overview of your accounts, commitments, FI-notifications, future payments and more. You can also access e-Boks from here. 16 Betalinger From here you can e.g. transfer money and salaries, pay bills, import payment files or access your outbox. 17 18 Udland From here you can e.g. make transfers in foreign currencies (SWIFT payments) and find the current exchange rates. 19 20 Investering Here you access your investment statements, deposits, you can buy or sell securities, etc. Indstillinger Here you can e.g. view your list of creditors, see the actions of each user and block users. 21 Aftal møde Book a meeting with your customer consultant. 22 Skriv brev Contact the bank. Betalingsservice Here you can view, create or change your payments agreements, etc. 7 Transfer of payment To access this page, select: Konti og betalinger/Overførsel (private Netbank users) Betalinger/Overførsel (corporate Netbank users) 23 23 Vis udbakke View outbox Benyt kreditorregister Use your list of creditors Søg i kreditorregister Search list of creditors Overførselstype: Type of transfer: Overførsel med kort besked Transfer with short message Overførsel med en lang besked, straksadvisering Transfer with long message, prompt notification Overførsel med en lang besked, venteadvisering Transfer with long message, wait notification Fra konto From account Til konto To account Eller til anden konto Or to other account (reg no + account no) Overførselsdato Date of transfer Beløb Amount Tekst på egen kontoudskrift Text on own statement Besked til modtager Message to recipient Gem i kreditorregister Save in list of creditors Kvittering ønskes tilsendt Send receipt Anden afsender From other sender OK OK (make payment) Læg i udbakke Place in outbox 8 Foreign transfer / SWIFT To access this page, select: Konti og betalinger/Overførsel til udlandet (private Netbank users) Udland/Overførsel til udland (corporate Netbank users) 24 24 Benyt kreditorregister Vis udbakke Vælg modtager fra kreditorregister Overførselstype: Use your list of creditors View outbox Select recipient from list of creditors Type of transfer: AlmindeligRegular Express i DKK eller USD Express payment in DKK or USD Express i andre valutaer Express payment in other currencies Fra konto From account Betalingsdato Date of payment BeløbAmount Omkostning/kursPrice/rate Omkostninger:Expenses: Betales i DK af afsender – i udlandet af modtager (SHA) Betales af afsender (OUR) Betales af modtager (BEN) Betales i DK af afsender – i udlandet af modtager – separat omkostningskonto Betales af afsender – separat omkostningskonto To be paid in DK by sender—abroad by recipient (SHA) To be paid by sender (OUR) To be paid by recipient (BEN) To be paid in DK by sender—abroad by recipient —separate payment accounts To be paid by recipient—separate payment accounts KursRate Noteringskurs Listed rate of exchange Terminskurs Forward rate of exchange Aftalt kurs Agreed rate of exchange: Betalingsmodtager Payment recipient—name and address Betalingsformål … Purpose of transfer—message to recipient Modtagerbank Recipient bank IBAN/Kontonummer Account IBAN Hent BIC/SWIFT kode Get BIC/SWIFT code Udfyld adresse til modtagerbank Fill in the address of recipient bank (benyttes ikke hvis BIC/SWIFT kode er indtastet) (not necessary if the SWIFT code is entered above) Meddelelse til afsenderbank Message to sending bank Gem i kreditorregister Save in creditor list OK OK (make payment) Læg i udbakke Place in outbox 9 BankNordik Mobilbank As a customer in BankNordik, you can access Netbank through our smartphone application Mobilbank. Mobilbank is available in English. You can download the application from Android Marketplace and Apple Appstore, and activate it from within the Netbank. Mobilbank is not available for BankNordik’s corporate customers. 1 2 1 To activate your Mobilbank select Mine indstillinger on the top right-hand corner in the Netbank. 2 Select Mobilbank in the left-hand side. 10 3 4 You can select either 3 Mobilbank for iPhone/Android or 4 Mobilbank for web browser. When you have selected Mobilbank, you will be asked to fill in the following information: Dit brugernavn Your username Dit mobilnummer, som modtager SMS koderne Your mobile number to be used for receiving the codes Din adgangskode (4 cifre) Your password (4-digit) Gentag adgangskode Repeat password Next you will be introduced to a number of agreements, which you will have to accept in order to continue. Tick the box at the bottom of the page and click OK. 11 5 5 You will receive an eight-digit activation code to use the first time you log on to Mobilbank. Mobilbank is now activated. Once you have downloaded the application (Mobilbank), you are ready to log on to Mobilbank. To change the language in Mobilbank from Danish to English, select Konto—Mere—Indstillinger—Sprog—English and click OK. 12 Word index Danish English Adgangskode Password Afkast Return on Investment Afkast pr. fondskode Return per ISIN code Afregningskonto Settlement account Aftale kurs Agreed price Aftaleindstillinger Agreed contract setup Afviste betalinger Rejected payments Aktier Shares Alle konti All accounts Alle ordrer All orders Anden afsender Other sender Beholdning Portfolio Beløb Amount Benyt Kreditorregister Use list of creditors Besked til modtager Message to recipient Beskedservice Beskedservice—Information service Bestil check Order cheque Bestil eDankort Order eDankort Bestil valuta Order foreign currency Bestil … Order Betales af afsender (OUR) To be paid by sender (OUR) Betales af afsender – separat omkostningskonto To be paid by receipient—separate payment accounts Betales af modtager (BEN) To be paid by receipient (BEN) Betal fra udland Foreign payment Betales i DK af afsender – i udlandet af modtager (SHA) To be paid in DK by sender—abroad by receipient (SHA) Betales i DK af afsender – i udlandet af modtager – separat omkostningkonto To be paid in DK by sender—abroad by receipient—separate payment accounts Betaler-ID Payment ID Betales Date of payment Betales fra konto Make payment from foreign account or bank Betalingsaftaler Payment agreements Betalingsdato To be paid on (date) Betalingsformål – Meddelse til modtager Purpose of transfer—wMessage to recipient Betalingsfrekvens Payment interval Betalingsindstillinger Setup of transfers Betalingsmodtager Payment recipient Betalingsmodtager – navn og adresse Payment recipient—name and address Betalingsservice Agreement system (BS-contract) BIC/SWIFT kode BIC/SWIFT code Brev til BankNordik Contact BankNordik Bruger User Brugerlog Actions Brugeroplysninger User information BS-oversigter Payment service overview Børs Exchange Checkbetaling Payment with check Dato for første betaling Date of first payment Dato for sidste betaling Date of last payment Delvis godkendte ordrer Partly approved orders Depot Deposit Depotbevægelser Deposit movements Depotindhold Deposit content Depotindstillinger Deposit setup Depotoversigt Deposit overview Depotværdi Value of deposit Depottype Type of deposit Din adgangskode (4 cifre) Your password (4-digit) Disp. beholdn. Amount available Disp. beløb Credit balance Disp. saldo Available balance Dit brugernavn Your username Dit mobilnummer, som modtager SMS koderne Your mobile number to be used for receiving the codes Dynamisk budget Dynamic budget e-Boks e-Boks Egen husketekst Free text on own statement e-Kort e-Kort /e-Card 13 Word index Danish English Eksporter Export Elektronisk indbetalingskort Electronic pay-in-slip Eller til anden konto (regnr. + kontonummer) Or to other account (reg. number + account number) Engagement Commitment Fast overførsel Repetitive payment Favoritkonti Selected accounts FI-adviseringer FI notification Finanstilsynets risikomærkning Risk labelling scheme of the Danish FSA Fondskode Securities code Fortryd Cancel Fra From Fra dato From date Fra konto From account Fremtidige betalinger Future payments Funktion Function Gem i kreditorregister Save in list of creditors Gem kreditor Save creditor Gennemfør ordrer Execute orders Gentag adgangskode Repeat password Handel for DKK Trade in DKK Handelsform Form of trade Handelstype Type of trade (buy or sell) Helt godkendte ordrer Fully approved orders Hent udenlandske betalinger Get foreign payments Hjælp Help Hjemtag fra udland Transfers from own accounts abroad IBAN/kontonummer Account IBAN Igangværende ordrer Ordering book Import af betalinger Import of payments Indbetalinger større end Payments higher than Indbetalingskort Pay-in-slip transfer Indstillinger Setup Indtast kortart Type of card Information Information Investering Investment Kontakt Contact Konti Accounts Konti i udland Foreign accounts Konti og betalinger Accounts and transfers Konto Account Kontobevægelser Movements/Account postings Kontooversigt Account overview Kontovilkår Terms and conditions of account Kort Card overview Kreditkortposteringer Credit card movements Kreditornummer Creditor number Kreditorregister List of creditors Kundeaftale Customer contract Kurs Price Kursværdi Market price Kvittering ønskes tilsendt Send receipt Køb Buy Køb/Salg Buy/Sell Læg i udbakke Place in outbox Likviditet Available funds Limitkurs Stop order Log af Log off Log på netbank Log on to Netbank Lønoverførsel Salary transfer Markedsdybde Market depth Max beløb Maximum amount Min beløb Minimum amount Min rådgiver My customer consultant Mine indstillinger Administration Mine links My links 14 Word index Danish English Mobilbank Mobilebank Mobilbank til iPhone eller Android Mobile bank for iPhone or Android Mobilbank til webbrowser Mobile bank for web browser Modtager Recipient Modtagerbank Recipient bank Nominel antal Nominal amount Nominelt beløb Nominal amount Noteringskurs Listed price Nøglekort Code card Obligationer Bonds Officiel papirkurs Market value OK – læg i udbakke Ok—place in outbox Omkostning/kurs Price/rate Omkostninger Cost/charge Opdater Update Opret BS-aftale Create payment service contract Opret e-Kort aftale Create an e-Kort agreement Oprettede ordrer Created orders Ordre Order Ordrebog Order book Ordrer Orders Overførsel Transfer Overførsel fra udland Transfer from abroad (an overview) Overførsel med en lang besked, straksadvisering Transfer with long message, prompt notification Overførsel med en lang besked, venteadvisering Transfer with long message, wait notification Overførsel med kort besked Transfer with short message Overførsel til udland/et Create foreign transfer Overførselsdato Date of transfer Overførselstype Type of transfer Papir Security Papirinfo Information on security Papirnavn Name of security Rapporter Reports Resume Abstract Ret ordrer Revise orders Risikomærkning Risk labelling Saldo Balance Saldo over Balance more than Saldo under Balance less than Salg Sell Seneste off. kurs Latest official quotation Sikkerhed Security Simpel beholdningsoversigt Simple portfolio overview Skift aftale Change agreement Skift brugernavn Change username Skift layout Change layout Skriv brev Send message Slet ordrer Cancel orders Søg i kredittorregister Search in list of creditors Søg pappir Find share or bond Søgekriterier Search criteria Spær alle mine brugernumre Suspend all my user numbers Spær mit brugernummer Suspend my user number Spærring Suspend Straks Promptly Strakshandel til aktuel markedskurs Prompt trading at current market price Strakskurser Immediate market value Strakskurs/køb Prompt price/buy Strakskurs/salg Prompt price/sell Tekst til egen kontoudskrift Text on own statement Terminskurs Forward price Til Til Til dato To date Til konto To account Tilmeld (mobilbank) Sign up for Mobile Bank 15 Word index Danish English Tilmeld Register Tilmelding til BS Signing up payments for payment service Type Type Udbakke Outbox Udbakke kvitteringer Receipt / List of activities in Outbox Udbakke på tværs Transversing outboxes Udbetalinger større end Payments more than Udland Abroad Udløbne ordrer Expired orders Udløbsdato Date of expiry Udskriv Print out Udvidet søgning Extended search Urealiseret gevinst/tab Paper gain/loss Valuta Currency Valutatabel Currency table Vis med tekst Show text Vis udbakke View outbox Vælg modtager fra kreditorregister Select creditor from list Vælg kategori Select category Vælg papir Select security Vælg periode Select period of time Værdipapir Security 16
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