International Student Manual August 2014 2014 August
InternationalStudentManual August 2014 2014 August Page 1 of 38 Contents 1. Welcome! .............................................................................................................................................. 3 2. About Canadian Culture ........................................................................................................................ 4 3. Saskatchewan Culture ........................................................................................................................... 5 4. Business Culture .................................................................................................................................... 6 5. Helpful Hints ......................................................................................................................................... 9 6. Accommodations ................................................................................................................................ 11 7. Health Supports .................................................................................................................................. 12 8. Community Connections ..................................................................................................................... 16 9. Academic and Life Skills Counselling ................................................................................................... 17 10. Business Supports ........................................................................................................................... 18 11. Anti‐Harassment Policy ................................................................................................................... 18 12. Student Advocacy ........................................................................................................................... 19 13. Applying to Praxis School of Entrepreneurship .............................................................................. 20 14. Additional Policies ........................................................................................................................... 22 15. Internal Dispute Resolution ............................................................................................................ 28 16. Student Rights and Responsibilities ................................................................................................ 28 17. Contact Phone Numbers ................................................................................................................. 29 Appendix I ‐ Application Package ................................................................................................................ 30 Appendix II ‐ Revocation Process ................................................................................................................ 37 Appendix III – Record Retention Policy ....................................................................................................... 38 2014 August Page 2 of 38 1. Welcome! Welcome to the Praxis School of Entrepreneurship (PSE). We are excited to join you as you start your journey into entrepreneurship. It is an exciting and challenging time and we want to make sure that you have access to what you need to make your stay with us comfortable. Students come to PSE because we are entrepreneurs teaching entrepreneurs; our classes are small and interactive; students learn from and become supports for each other in the business community; and they are introduced to Canadian culture within an English speaking environment. As some of our students have said: “The course is truly amazing, it gives lots of tools and information to launch a company” – Nezar Freeny, Amanah Tech, Toronto “I wholeheartedly recommend Global Infobrokers, their staff, program and ongoing mentorship as the perfect launch for anyone considering a new venture, and unequivocally maintain that attempting to forge ahead without such assistance would be folly for today’s entrepreneur” – Tom Oakes, TRX RV, Warman “I always get the answers I need …… or in the very least, pointed in the right direction…. this program is so powerful!!!! I had a friend who took a Masters in Business look at my business plan, and he was floored that I learned and understood terminologies and applications in 3 months, that he didn’t in 8 years! He also is speechless at the transformation he’s seen in me since I began this program, that I’ve become focused, grounded and balanced in a way he’s never witnessed in a person in such a short time! - Candice Zimmerman, Sunday Morning Salon and Spa, Saskatoon We are the only school dedicated to entrepreneurship and launching companies in Canada. Located in Saskatoon, Saskatchewan, in the only business incubator in the province, we have assisted approximately 800 people launch their companies. Saskatoon is the largest city in the province and its growth rate continues to rank at or near the top in the nation. It consistently ranks as one of the most Entrepreneurial Cities in Canada, providing opportunity for people to establish their dream business. PSE also has a sister campus in an eco village near Craik, Saskatchewan, located between the two largest cities in the province. As a small school with approximately 40 local students per year, and an expected equal number of international students per year, students form relationships quickly and are supported well by the facilitators, coaches and staff. Information is readily available in the main office and classrooms. This handbook has been developed to provide you with information about community, school and policies but we also encourage you to talk to your facilitators regarding any concerns you may have. 2014 August Page 3 of 38 2. AboutCanadianCulture Canada is a young country compared to many in the world. Our constitution was signed in 1867 however; First Nations peoples were here long before. With almost 35 million people over 10 million square kilometres, it is second only to Russia in size. It also has the 12th lowest number of people per square kilometre. Our population and relative youth as a country is partly what makes our culture what it is. We have had to learn how to communicate and travel across long distances, build communities with small numbers of people and trade inside and outside of our country in order to buy the goods and services we need. Our history is also shaped by our relationship with the First Nations and Métis people and the influence of the first immigrants to Canada. We have at least 300 cultures including First Nations and Métis, and we believe in cultural diversity. Generally Canadians are viewed to be tolerant, fair and diplomatic but to the point. We have a strong tradition of theatre, literature, music and dance and value health care and education. We also value independence so it is not unusual for young people to move out on their own once they are finished high school to experience independence. Many take part time jobs while they are teenagers to learn the value of money and independence. There are many exchange programs in high school where students travel to other countries without their parents for a few months to live with other families and experience their culture. Canadians value hard work, self discipline, equality of opportunity, gender equality, democracy, liberty and freedom. They generally believe that people can achieve what they decide they want to achieve. They also value taking care of those that cannot take care of themselves or who are ill. Post secondary education is highly valued. Our governments provide programs for youth to obtain student loans and bursaries for higher education. In 2010, over half of Canadians aged 15 and over had trade certificates, college diplomas and university degrees, an increase of almost 20% from 19901. In 2008, Canada had the highest proportion of post secondary graduates (49%) between ages 25 and 64 among the member countries of the Organization for Economic Co-operation and Development (OECD) and the G7. Women (71%) are surpassing men (64%) in terms of completion of post secondary education between ages 25 and 44. People want to remain independent as long as possible resulting in many retirement complexes and living units being built as our population ages. People have pensions and old age security and many also have built additional retirement plans. 1 http://www4.hrsdc.gc.ca/[email protected]?iid=29 2014 August Page 4 of 38 Home ownership is popular with about 2/3 of Canadians owning their own home. 2Both the husband and wife work in almost 2/3 of Canadian families, up from about 47% in 19763. As a result, more men are involved in the care of children than ever before. The percentage of men who stay home with the children while the mother works has increased to 9% of families compared to 1% in 1976. This trend is expected to continue.4 We have two official languages, English and French, although English is the predominant language in all but Quebec where French is the first language. Christianity is the dominant religion (77%) followed by 16% that claim no religion and the balance of Canada’s population are Muslim, Jewish, Buddhist, Hindu, Sikh and other.5 Canadians believe in the basic human rights and freedoms of all people. The Canadian Charter of Rights and Freedoms guarantees fundamental freedoms and rights for all Canadians. www.saskimmigrationcanada.ca/human-rights 3. SaskatchewanCulture Saskatchewan is home to just over a million people living on about 650,000 square kilometres and over half of that is covered in forest.6 Our population is more spread out than the rest of Canada. We share many traits with Canada however; we have the second highest population of Aboriginal (First Nation and Metis people) in Canada7. Aboriginal peoples have been in this area for 11,000 years. Today there are 70 First Nations groups in Saskatchewan that represent 5 linguistic groups: Nehiyawak (Plains Cree), Nahkawininiwak (Saulteaux), Nakota (Assiniboine), Dakota and Lakota (Sioux), and Denesuline (Dene/Chipewyan).8 In fact, our province’s name comes from the Plains Cree, who called the Saskatchewan River "Kisiskatchewani Sipi," meaning swiftly flowing river. First Nations communities run many profitable enterprises including mining, forestry, retail, casinos, gas stations, restaurants and hotels, creating opportunities for employment and spin off business. The Metis also have strong roots in Saskatchewan. They are the descendants of First Nations and Europeans from 17th century North America during the Fur Trade. In Saskatchewan, Metis have primarily First Nations and French roots. Farming was part of traditional Metis life but they are active in many economic sectors today and are educators, health care workers, 2 http://www12.statcan.ca/census-recensement/2006/as-sa/97-554/table/t12-eng.cfm http://www.statcan.gc.ca/daily-quotidien/101216/dq101216c-eng.htm 4 http://www42.statcan.gc.ca/smr08/2006/smr08_051_2006-eng.htm 5 http://www12.statcan.ca/english/census01/Products/Analytic/companion/rel/canada.cfm 6 http://www.stats.gov.sk.ca/Default.aspx?DN=b2e511d6-2c66-4f7d-9461-69f4bffd3629 7 http://www.stats.gov.sk.ca/stats/pop/2006%20Census%20Aboriginal%20Peoples.pdf 8 http://www.gov.sk.ca/Default.aspx?DN=d35c114d-b058-49db-896a-4f657f5fd66e 3 2014 August Page 5 of 38 administrators, entrepreneurs, skilled tradespeople and government employees9. Their traditions and culture, including canoeing, chuckwagon and chariot races, fiddling and jigging competitions, are found at many events in Saskatchewan such as the Back to Batoche Days celebration held annually in July commemorating their history and heritage.10 The remainder of Saskatchewan residents are either immigrants or descendants of immigrants. Our culture is heavily influenced by British, Dutch, Scandinavian, German and Ukrainian settlers that arrived in the late 19th and early 20th centuries. The United States and the United Kingdom still represent about 1/3 of immigrants in Saskatchewan followed by China and Germany. Recently we are seeing increased immigration from Asian and southern European countries11. Although we have many more cultures in our province today than in the early 1900s, the early settlers’ heritage can still be found in food, dance, art and religion. Most settlers farmed on the wide expanse of land, and agriculture becoming an important industry in our province. Surviving on the harsh prairie winters and being isolated created independence and innovation. This “pioneer” spirit created an entrepreneurial spirit that continues today. We value health care and are proud to be the birthplace of universal Medicare in 1961 which was adopted nationwide as a model in 1964. We also value higher education and in addition to 2 universities and several colleges, we have the only First Nations University in Canada. We love festivals, art, theatre, film, food, the Saskatchewan Roughriders and hockey. We also have more golf courses and golfers per capita than anywhere in the world! There are many more interesting facts about Saskatchewan in the Encyclopedia of Saskatchewan.12 4. BusinessCulture The values we hold as citizens are naturally part of the way we do business. Saskatchewan has been trading with the rest of the world for decades so it has some experience dealing with world cultures however, its roots are in the land and in personal relationships where a handshake used to be the way a deal was made. Today of course there are reasons to be more formal when doing business however, most business people still put a lot of weight into the value of relationships, and honest, ethical behaviour. Most businesses are small and the owners are part of the daily activity therefore the reputation of the business is often based upon the reputation of the owner. Managers in companies are more often informal and friendly in their management style although they will still make decisions as 9 http://www.esask.uregina.ca/entry/metis_communities.html http://www.backtobatoche.org/competitions.php 11 www.aeei.gov.sk.ca/immigrants-saskatchewan-report 12 www.esask.uregina.ca 10 2014 August Page 6 of 38 needed. It is quite common to ask employees their opinion on major company decisions. There are several award programs where successful companies are recognized for their achievement. Owners will often start their speeches by thanking their employees. Employee recognition, support for training programs, company social events and support for employees participating in volunteer activities in the community are frequent practices. The government also supports the rights of employees through Occupational Health and Safety Standards, the Labour Standards and Human Rights Acts as well as numerous other minimum standards. Companies must cover the health and well being of their employees through the provincial Workers Compensation Board and contribute to the Canada Pension Plan and Employment Insurance benefits of their employees. Business takes place in a variety of settings and is formal to informal. Informal meetings may take place over coffee in a local restaurant or more formally in a board or meeting room with an agenda, a chairperson and presentations. In all cases, everyone will expect the right to be heard, even if they don’t speak, and everyone’s input is equally important. The tone of formal meetings is generally professional and if a conflict arises, often someone has been trained to facilitate a professional solution. If that is not possible, there are mediators that may be used but this is a last resort. Informal meetings are more friendly and conversational but major decisions can be made such as an agreement for a contract or potential merger or to hire someone. Since golfing is a common sport, many informal meetings are held while walking on the golf course. Dress code is typically business suits and professional dress however, outside of regular meetings, dress is often quite casual. Working in teams is valued in Saskatchewan. People have worked together since the time of the pioneers, so relying on each other in business is part of the culture. The importance of team work starts in school with team projects and carries on into the world of work. Most teams like some direction but do not like to be micro managed. Generally Saskatchewan business people are direct but not confrontational. If there is a disagreement, they will want to work it out rather than have an argument. Women are full participants in business and entrepreneurial activity although they still do not have an equal share of senior management positions in larger companies. Entrepreneurship however, is a fast growing career for many women. In 2010, women owned over 1/3 of the businesses in Canada, an increase over the previous year.13 The number of women owned businesses is increasing 60% faster than that of men. 14 13 http://www.bdc.ca/Resources%20Manager/misc/CES_2010_EN%20Final.pdf 14 https://www.cibc.com/ca/pdf/women-entrepreneurs-en.pdf 2014 August Page 7 of 38 Business people in Saskatchewan spend hundreds of hours volunteering in community events or sitting on boards and committees of business associations and community organizations. Saskatchewan has a volunteerism rate of 54% for people age 15 and over which is well above the national average of 45%. This equals about 42,000 full time volunteer jobs.15 Professionals, accountants, lawyers, insurance agents, bankers and specialists such as technology or marketing people, are part of the entrepreneur’s team. They are often chosen by reputation, relationship or referral. Intellectual property (IP) is valued in business. There are special lawyers that write agreements protecting property and trademarks, logos, patents and other forms of property that are highly valued. Plagiarism (copying someone’s IP) is not only frowned upon but is against the law. There are many regulations in Saskatchewan to be aware of when doing business. Most communities require a business licence and registration. There are licences for exporting and importing and manufacturing. However, there are websites to help entrepreneurs find out what they need to have in order to do business. 16. Businesses in Saskatchewan have a lot of debt however the amount is decreasing, unlike the rest of Canada.17 Entrepreneurs will borrow money but they will also lease equipment. In order to obtain any kind of financing however, business plans are required. Today, most business is done with debit, credit and cheques. Companies that have a lot of cash tend to be audited more frequently by Canada Revenue Agency18, since it is easier to not report income and therefore not pay income tax. Keeping detailed bookkeeping records and filing income tax on time is a best practice. Developing personal and business networks is key to building a business and finding employees. There are business and industry associations for companies to join. Often these organizations have special benefit packages for members. They also have regular meetings, newsletters, directories, networking sessions and sometimes educational activities as well. 19 The Chambers are a world wide business organization and many cities in Saskatchewan have a chamber in addition to the provincial Saskatchewan Chamber. There are industry associations and organizations like the Kinsmen that do fundraising for community events. Saskatchewan has hundreds of non profit organizations that need volunteers 15 http://www.gov.sk.ca/news?nesId=7ef884d8-7e79-4680-b803-6f76c8544316 16 http://www.bizpal.ca 17 http://www.statcan.gc.ca/daily-quotidien/081205/t081205b2-eng.htm 18 a federal agency that administers tax laws for the Government of Canada and for most provinces and territories, international trade legislation, and various social and economic benefit and incentive programs delivered through the tax system. It also oversees the registration of charities in Canada, and tax credit programs such as the Scientific Research and Experimental Development Tax Credit Program. 19 http://www.saskchamber.com/ 2014 August Page 8 of 38 and board members as well. The more connections that entrepreneurs have, the more successful they will be. Business mentorship and coaching is highly respected as well. Many experienced business people are happy to provide advice and ideas to new businesses through regular meetings. There are some formal programs such as the Raj Manek Mentorship Program 20and many informal ones. The best place for people to find information on mentors is through their local business associations. Being part of the local business community is also one of the best ways to learn the language of the entrepreneur. While there are no specific Entrepreneurship Language programs yet, becoming immersed in business will help the entrepreneur gain the language necessary to conduct business. 5. HelpfulHints Smoking Saskatchewan is home to some of the most restrictive smoking laws in Canada. As with any public building in Saskatchewan, all school facilities are non-smoking. There is a designated smoking area outside and away from the building. Please keep the area clean by always using the receptacle for cigarette butts. Alcohol The minimum drinking age in Saskatchewan is 19 and then only in licensed bars or restaurants, or in a private home. Consuming alcohol is not allowed in any public place. StatutoryHolidays Holidays in Canada may vary significantly then from your home country. While we try to be aware of holidays and religious observances in other countries, please be aware that it is the Canadian holidays that we observe. There are 10 public (statutory) holidays per year in Saskatchewan: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Saskatchewan Day, Labour Day, Thanksgiving Day, Remembrance Day, and Christmas Day. You will find all applicable holidays listed in your electronic calendar. If there is a significant religious conflict, please talk with your prior to the event. We are often able to accommodate. Our school is only closed during statutory holidays. Climate Saskatchewan has four seasons: spring, summer, autumn (fall) and winter and we enjoy them all. In the summer, daytime temperatures are normally between 20°C and 25°C, but they can on occasion reach 40° C or higher. In the winter months, night-time temperatures normally range from -15°C to -25°C, but have been known to fall as low as -30°C to -40°C on occasion. These ranges can appear to be overwhelming to someone not familiar with dry climates. Generally, 20 http://www.manekmentorship.sk.ca/ 2014 August Page 9 of 38 people can be very comfortable with whatever weather there is provided they dress appropriately. One factor you need to consider in the winter is "wind chill". When high winds are added to cold temperatures, the weather is much colder on any exposed areas than what the thermometer reads. For example, -10°C with a wind speed of 40 kilometers per hour will feel like a temperature of -21°C on exposed skin. Parts of the body that are adequately covered will generally feel no ill effects. Your counsellor can assist you in how to dress for the weather. On average, Saskatchewan has the most sunshine compared to any other province in Canada. Banking Saskatoon supports a wide range of banking options. The following link provides a list of financial services in and around the Saskatoon area. http://mysask411.com/businesses/banks/Saskatoon%2C%20SK/?na=banks&nt=C&city_bs=Sask atoon%2C+SK IncomeTax Students must submit an income tax return to the Canada Revenue Agency once a year in order to claim a tuition credit. These claims need to be filed annually by the end of April. Depending upon the amount earned, international students who work on or off campus may also be required to complete an income tax return. For further information, call the Canada Revenue Agency at toll- free 1-800-959-8281 or visit www.cra-arc.gc.ca CityofSaskatoonWebsite The following website provides youwith a variety of information including housing, healthcare, transportation, city services, shopping, transportation, employment services, recreation and studying http://www.saskatoon.ca/DEPARTMENTS/Community%20Services/Communitydevelopment/I mmigration/Pages/Immigration.aspx Driver’sLicence For more information regarding the specifics of driving in Saskatchewan or how to acquire a Saskatchewan Driver’s Licence, please refer to the following website http://www.sgi.sk.ca/index.html. PlacesofWorship There are a variety of religious organizations in Saskatoon. Attending a religious service is strictly voluntary. For more information regarding churches refer to http://www.yellowpages.ca/search/si/1/churches%20%26%20other%20places%20of%20worship /Saskatoon%20SK 2014 August Page 10 of 38 Transportation Information regarding public transportation in the city of Saskatoon can be found at: http://www.saskatoon.ca/FORUM/pages/saTransit.aspx Information regarding Access Transit (for people with physical disabilities) can be found at: http://www.saskatoon.ca/DEPARTMENTS/Utility%20Services/Saskatoon%20Transit/Pages/Ac cessTransit.aspx Saskatoon does not have a rapid transit service. ProvincialBusServices Saskatchewan has an excellent intercity bus service with service to many small towns and to other cities in other provinces for reasonable rates. Saskatchewan Transportation Company (STC) 306-782-2355 www.stcbus.com Greyhound Lines of Canada 306-782-2355 www.greyhound.ca TaxiServices Comfort Cabs 306-664-6464 Saskatoon Radio Cabs 306-242-1221 United Cabs 306-652-2222 6. Accommodations We recommend that you commence your search for accommodation well in advance of coming to Saskatoon to ensure suitable options to choose from. If renting, phone the landlord and ask about conditions, restrictions, and available facilities. Ask about monthly rent and other deposits such as a security deposit or damage deposit as generally, you will be asked to provide a security deposit and your first month’s rent, before you make a decision. Normally, electricity and water bills will be additional but make sure to ask. Review any lease carefully before you sign it to make sure you know what conditions are attached to the lease. We can refer you to a lawyer if you wish them to review it (they will charge a small fee). If a problem arises between you and the landlord, contact the Office of Residential Tenancies, Main Floor, Sturdy Stone Building, 122 – 3rd Avenue North, Saskatoon, SK, S7K 2H6 9335680. A landlord cannot discriminate because of your religion, marital status, family status, sex, sexual orientation, disability, age, colour, ancestry, nationality, place of origin, race, or if you receive public assistance. If you believe you have been discriminated against for any of these reasons, contact Saskatchewan Human Rights Commission, 816 Sturdy Stone Building, 122 3rd Avenue North, Saskatoon, S7K 2H6. 933-5952 [email protected]. 2014 August Page 11 of 38 We provide a workshop on Saskatchewan Human Rights in the program which will provide additional information from an entrepreneur’s perspective as well as an individual perspective. Refer to /Information for Landlords and Tenants http://www.justice.gov.sk.ca/Information-forLandlords-and-Tenants from the provincial government and the Housing Handbook http://www.saskatoon.ca/DEPARTMENTS/Community Services/PlanningDevelopment/Documents/Neighbourhood Planning/Housing_Handbook.pdf from the City of Saskatoon for further details (copies in main office). There are also room and/or board options available. This is where you can live in the home of a Saskatoon resident where meals and/or accommodation are provided. And of course you can choose to purchase a home or condo as well. We can refer you to real estate agents that can assist you in this regard. Average prices for accommodation can be found at http://www.rentboard.ca/rentals/rental_rates.aspx?locid=6966 http://www.cmhc-schl.gc.ca/odpub/esub/64351/64351_2014_B01.pdf http://www.saskatoonrealtors.ca/StatisticMonthly.aspx Accommodation in Saskatoon can be found by searching local classified listings online and in the local newspaper. Some of the more popular sites include: www.saskatoon.kijiji.ca http://www.thestarphoenix.com/index.html http://www.gottarent.com/sk/saskatoon/ http://saskatoon.craigslist.ca/apa/ www.realtor.ca www.saskhouses.com www.cmhc.ca/newcomers Praxis is developing an internal off-campus registry where members of the Saskatoon community, and in particular our alumni, can list accommodation offerings for our students. One of our alumni operates a property management company, Cobble Stone Residential Services http://cobblestonesk.ca/, that can also provide assistance finding suitable accommodation. We also have access to short term residential units for rent should you have to wait for your accommodation to be ready. http://www.yorkexecutiveproperties.com/ 7. HealthSupports MedicalInsurance All residents of Saskatchewan receive hospital and medical coverage at no charge. This coverage includes the cost of a bed in a public ward in the hospital and a doctor’s fee. International students who come directly from another country are eligible to receive coverage in 2014 August Page 12 of 38 Saskatchewan from the day they arrive as long as they apply to Saskatchewan Health. Please apply online at http://www.ehealthsask.ca/HealthRegistries/Pages/apply-for-health-card.aspx You must include three pieces of identification including study permit, passport, and proof that you are a Saskatchewan resident. You also need to include a form signed by the Praxis School of Entrepreneurship confirming that you are a full time student. Once the application has been processed, you will receive a health services card in the mail. This card must be presented when going to a doctor or a hospital for treatment. Make sure to fill out the application as soon as you arrive so your health needs will be covered. In addition to many individual doctor offices, Saskatoon has three major hospitals and 10 walkin medi-clinic facilities. Royal University Hospital 103 Hospital Drive Saskatoon, SK S7N 0W8 Main Switchboard: 306-655-1000 Saskatoon City Hospital 701 Queen Street Saskatoon, SK S7K 0M7 Main Switchboard: 306-655-8000 St Paul’s Hospital 1702 – 20th Street Saskatoon, SK S7M 0Z9 Main Switchboard: 306-655-5000 20th and Q Pediatric Specialists and Family Walk-In 1631-20th St. W. Saskatoon, SK 306-384-9888 Monday to Friday 9:30 a.m. to 5:30 p.m. Blairmore Medical Clinic 225 Betts Ave. Saskatoon, SK 306-652-6400 Monday to Friday 10:00 a.m. to 6:00 p.m. Closed weekends and holidays 2014 August Page 13 of 38 Lakeside Medical Clinic 3919 - 8th St. E. Saskatoon, SK 306-374-6884 www.lakeside.ca Monday to Friday 8:00 a.m. to 10:00 p.m. Saturday and Sunday 9:00 a.m. to 9:00 p.m. Lenore Medical Clinic #4 - 123 Lenore Drive Saskatoon, SK 306-242-6700 Monday to Friday 9:00 a.m. to 10:00 p.m. Saturday, Sunday and holidays 10:00 a.m. to 6:00 p.m. MediClinic #101 - 3333 - 8th St. E. Saskatoon, SK 306-955-1530 www.mediclinic-sk.com Monday to Friday 8:00 a.m. to 10:00 p.m. Weekends and holidays 9:00 a.m. to 5:00 p.m. Pinehouse Medical Centre and Walk-In Medical Clinic # 147-211 Pinehouse Dr. Saskatoon, SK 306-668-6333 Monday to Friday 10 a.m. to 12 p.m. and 1:30 p.m. to 7 p.m. Closed weekends and holidays Saskatoon Minor Emergency Clinic 3110 Laurier Dr. Saskatoon, SK 306-978-2200 Daily 8:00 a.m. to 10:00 p.m. Westend Walk-In and Medical Clinic 411 Confederation Drive Saskatoon, SK 306-382-6333 Monday to Friday 9:00 a.m. to 7:30 p.m. Saturday 10:00 a.m. to 3:30 p.m. 2014 August Page 14 of 38 Westgate Medical and Minor emergency clinic #18 - 2410-22nd St. W. Saskatoon, SK 306-384-7800 Monday to Friday 8:30 a.m. to 5:00 p.m. Saturday and Sunday 9:00 a.m. to 4:00 p.m. https://www.saskatoonhealthregion.ca/locations_services/locations/Pages/Walk-in-Clinics.aspx You do not need an appointment to go to a walk in clinic. You should phone to check on the hours of operation as they do change periodically. You will need to present your provincial health card for service. Dental/PrescriptionDrugs The Saskatchewan Health Plan does not cover routine dental expenses or prescriptions drugs. If you wish additional coverage you will need to purchase private health insurance from companies such as: Group Medical Services 1-800-667-3699 or www.gms.ca Saskatchewan Blue Cross 1-800-667-6853 or www.sk.bluecross.ca Private coverage for entrepreneurs is also discussed during the program and may be a more suitable option when you are ready to start your business. MentalHealthClinicalandCounsellingServices Mental Health clinical and counselling services are available for adults in Saskatchewan. These include diagnosis and treatment of a wide variety of mental health problems as well as counselling and support for community clients; and consultation and support to other agencies. Adult services available through the health regions' mental health clinics include: Intake/assessment/referral Crisis intervention Individual counselling Marital counselling (with distress) Family violence treatment Family violence support Sexual assault/sexual abuse support Court ordered assessments Problem gambling support 2014 August Page 15 of 38 Promotion/prevention/education Contact the Saskatoon Regional Health Authority Adult Services: Suite 156, 122 3rd Ave. N. Sturdy Stone Building Mental Health and Addictions Centralized Intake Mental Health and Addictions Services Centralized Intake - 306-655-7950 or 655-4100 Adult Mental Health - 306-655-4100 Child and Youth Mental Health - 306-655-7950 Community Addiction Services - 306-655-4100 Mental health supports are also available through referral through a doctor. Go to your family doctor, walk in clinic or emergency services in a hospital and ask to speak to medical personnel. They have the ability to refer you to a psychiatrist and the costs will be covered by provincial health insurance. Below are a few psychologists and counsellors in Saskatoon: PPC-Professional Psychologists & Counsellors (Prof Corp) 1118 College Drive Saskatoon, SK S7N 0W2 306 664 0037 Chartier Arnold Brock Shimp & Associates, Registered Psychologists 1324 College Drive Saskatoon, SK S7N 0W5 306-664-6647 New Beginnings Counseling Services Inc. 115-1222 Alberta Avenue Saskatoon, SK S7K 1R4 (Praxis Alumnus) Penney Murphy & Associates, Registered Counsellors & Consultants 206 – 502 Cope Way Saskatoon, SK S7T 0G3 306 242 1010 8. CommunityConnections The Newcomer Information Centre is a Regional Newcomer Gateway, serving newcomers to Saskatoon and communities within a 150 kilometers radius of Saskatoon. The Newcomer Information Centre in Saskatoon provides free services to newcomers within the East Central Region of Saskatchewan. Their goal is to ensure successful settlement and integration of newcomers. Some of their services include community tours, connections to cultural, social and recreational groups and events, and referrals to community services. They 2014 August Page 16 of 38 also provide community connections to employment, housing, healthcare, places of worship and other activities that facilitate the settlement process. [email protected] Newcomer Information Centre 106 – 129 3rd Avenue North Saskatoon, SK S7K 2H4 306 343 8303 Their hours are as follows: Monday to Friday: 9:00 a.m. – 5: 00 p.m. Saturday: 10:00 a.m. to 2:00 p.m. Other organizations that provide services for newcomers include: Saskatoon Open Door Society www.sods.sk.ca Saskatchewan Intercultural Association www.saskintercultural.org International Women of Saskatoon www.internationalwomenofsaskatoon.org Global Gathering www.globalgatheringplace.com We are well acquainted with these organizations having sat on the SIA board and regularly presenting entrepreneurship information sessions to their participants. Citizenship and Immigration Canada is the organization that provides information regarding federal requirements for studying in Canada including visa processes, post-graduate work permits and other immigration related issues. http://www.cic.gc.ca/english/study/index.asp Saskatchewan Immigration also has excellent resources for students. http://www.saskimmigrationcanada.ca/studying 9. AcademicandLifeSkillsCounselling Praxis provides 80+ modules in the startSMART International Program that include an introduction to Canadian Culture/Life Skills and Business Life Skills (see Program Modules Group I and II in Appendices). Students also receive weekly coaching throughout the first two phases of the program and biweekly in the third. If they choose the co-op term (optional) between phase 1 and 2, bi-weekly coaching is also included. During these assigned times, each student has the opportunity to discuss their personal, academic and business situations with a coach and receive support and/or referral to other professionals or organizations in the community if necessary. Primary coaches are: Elaine Mantyka Deanna Litz 2014 August Page 17 of 38 Secondary coaches are: Monica Kreuger Brent Kreuger Other organizations that provide life skills training include: Global Gathering http://globalgatheringplace.com/welcome/?q=LifeSkills Canadian Mental Health Association http://saskatoon.cmha.ca/programs-andservices/education-and-training/ 10. BusinessSupports We have an alumni base of approximately 800 and a wide, established network in the business community through many organizations such as the ones following. The business community is welcoming and often willing to provide advice and introductions. Saskatchewan Home Based Business Association www.shbba.sk.ca/ Saskatchewan Chamber of Commerce www.saskchamber.com Business and Professional Women www.bpwsaskatoon.com North Saskatoon Business Association www.nsbasask.com Raj Manek Mentorship www.manekmentorship.com 11. Anti‐HarassmentPolicy Praxis School of Entrepreneurship is committed to providing a harassment free environment for working and learning. We will neither tolerate nor condone any inappropriate or irresponsible conduct that creates an intimidating, hostile, or offensive environment for work or study through the harassment of an individual or group on the basis of sex, age, gender orientation, race, religion or disability. Praxis School of Entrepreneurship promotes: “A workplace free of Harassment and Violence. Any verbal or physical abuse of PSE students, employees or clients will not be tolerated”. PSE defines harassment as "objectionable conduct, comment, or display made on either a one-time or conditional basis that demeans, belittles, or causes humiliation to a person and that is known, or should be known, to be unwelcome. It is objectionable conduct or comment, directed towards a specific person(s), which has no legitimate purpose. It may result in an intimidating, hostile or offensive environment, impacting on the individual’s ability to work and learn. Harassment may or may not be intentional.” 2014 August Page 18 of 38 PSE also includes training on developing anti harassment policies and behaviours for the entrepreneur students as they will need to develop these policies internally for their own companies. (See Appendix I, Section VIII Employment Standards Act) If you believe you are being subjected to harassment: Take direct action - ask the person to stop If the person does not stop, report to the International Student Counsellor to discuss next steps 306 664 0500 / main office. Keep records (dates, times) of the incidents and the names of any witnesses A meeting will be held with the involved parties separately to gather information If appropriate, the parties will meet to review the situation and discuss behaviour changes and/or possible training to ensure harassment ceases If additional discussion/training is required, the matter will be referred to community resources. Saskatoon Community Mediation Services #208, 220 - 3rd Avenue South Saskatoon, SK S7K 1M1 Phone: (306) 244-0440 Fax: (306) 244-0512Â Email: [email protected] Hours: Monday to Friday, 8:30 a.m. - 12 noon and 1:15 pm - 5:00 pm Our policy is posted in all classrooms and the main office. 12. StudentAdvocacy In the event that a student concern is brought forward that cannot be effectively dealt with internally, PSE will facilitate forming a student body or organization to assist with the advocacy and support of the student. To date, students have not requested or organized as such given our small size and the collaborative nature of our training approach. If needed, a student driven body will be formed within 10 working days of when a request is brought forward. Regular discussions and group/individual feedback occurs throughout the program. Any issues that cannot be solved as a result, have been handled through the program manager, coach and directly with the President through collaborative discussion and with the student’s best interest in mind. Records are made of these meetings and agreed to by all parties. To date this has not occurred. The students also have a monthly peer support group called The Outer Circle where they provide support to each other during the program. It is a facilitated group where they identify challenges and or opportunities and help each other solve the problems or brainstorm ideas. 2014 August Page 19 of 38 Most importantly, entrepreneurial students are provided with the tools to advocate on their own behalf and develop safe workplaces within their own companies given they will own their own businesses. They are also introduced to the business organizations s in the city where they learn the role of advocacy. InternationalStudentAdvisor Elaine Mantyka 99 – 120 Sonnenschein Way Saskatoon, SK S7M 0W2 306 664 0500 13. ApplyingtoPraxisSchoolofEntrepreneurship ApplicationProcess We use a continuous intake model with four (4) program starts per year (April, July, October, and January) and a limited enrolment of 16 students per intake. Students may apply for a program by downloading the application at http://www.praxisschoolofentrepreneurship.com/application/, completing and emailing it to [email protected]. A copy is also the in Appendices of this Manual. You can also mail it to: Praxis School of Entrepreneursip Admissions 99-120 Sonnenschein Way Saskatoon, SK S7M 0W2 There are no academic pre requisites due to the nature of entrepreneurship however we recommend the completion of a minimum grade 10 equivalent. Please see Appendix I for the application. Applications must include: Completed application form Resume Evidence of English proficiency Non-refundable application fee of $250 CAD Once the application has been received and the student has met the admission requirements, a conditional letter of acceptance will be sent. The student must then make arrangements to pay tuition. Once tuition has been received, the student will receive an official letter of acceptance and a tuition receipt. The letter of acceptance can be used to apply for the student visa. InternationalStudentTuitionPolicy Once the student has met the entrance requirements for a program and received a conditional letter of acceptance, arrangements should be made to pay tuition in full. After payment is 2014 August Page 20 of 38 received, we will issue an official Acceptance Letter to use to apply for a student visa. In the event that a student is refused a visa from Citizenship and Immigration Canada (CIC), tuition will be refunded in its entirety. The application fee is not refundable. InternationalStudentTuitionRefundPolicy Cancellation of a program or course by Praxis School of Entrepreneurship will result in the student being offered either a position in the next program, or a full refund of tuition. Students who are denied a student visa (and provided proof) from CIC will also be refunded the full tuition. The application fee is not refundable. In order to allow sufficient time for a student on a waiting list to be accepted, if a student plans to withdraw from a program they have previously been accepted into, they must notify us as soon as possible. Refunds are provided as follows: Withdraw more than 60 calendar days prior to the start date of the program - full refund of paid tuition Withdraw 60 or less calendar days prior to start of the program until the end of the first week of classes - refund of tuition less 10 % Withdraw between 1 and 24 weeks (end of phase 1) – refund of tuition less 60% Withdraw after 24 weeks after start of program – no refund Asked to leave due to non compliance with school policy – no refund Application fee is not refundable ForeignCredentialRecognitionPolicy Entrepreneurship does not require any formal credentials in order to practice or set up a business. However, students may wish to pursue credential recognition in their field for future use in their business. If you want to start an electrician business for example, and you want to do the electrical work, you need to have a recognized Journeyperson Certificate OR ensure that you hire someone with a Journeyperson. You can start a business and continue to work toward obtaining your credentials if you wish, or continue to hire people to work in the business while you run it. Should you wish to pursue credential recognition for a trade or profession within your entrepreneurial venture, please refer to the following site: Foreign Credential Recognition International Qualifications Assessment Service (IQAS) – which is managed by the Government of Alberta and recognized in Saskatchewan. http://work.alberta.ca/Immigration/international-qualifications-assessment-service.html The International Qualifications Assessment Service (IQAS) assesses international educational credentials and compares them to educational credentials in Canada. 2014 August Page 21 of 38 LanguageProficiencyRequirementsPolicy There is an English language proficiency requirement of 7 - 9 CLB or equivalent for all students who do not have English as a first language. Canadian Language Benchmarks Assessment Max score: 9 IELTS (International English Language Max. score: 9 TOEFL (Test of English as a Foreign Language) Max. score: 120 (internet based); 677 (paper based) Min. range 7-9 Min. 6.5 Min. 81 (internet based) and 550 (paper based) 14. AdditionalPolicies PolicyonAcademicDishonesty Entrepreneurship is primarily based upon the application of innovation to problems and opportunities in the market. This program does not use exams, papers, or tests as a method of grading so cheating or plagiarism is minimal. However, entrepreneurship is based upon ideas and intellectual property therefore, it is critical that students respect the boundaries of each other’s work unless there is a willingness to collaborate and share results. Additionally, the one to one coaching, business plan reviews and presentations minimize the opportunity to take ownership of another person’s idea. Students agree in the first class to keep information confidential in the class room. Nonetheless, the following are considered to be violations of academic honesty: Misrepresentation: Students shall not submit or present false research, credentials, or other documents or misrepresent material facts for any academic purpose. Examples of misrepresentation include but are not limited to: research results and data concocted facts or references medical or compassionate certificates admission documents letters of support or other letters of reference academic records, transcripts, diplomas or other registrarial records vocational certificates or achievements/recognitions misrepresenting the date or time of submission Improper Access: Students shall not improperly obtain access to confidential information such as that belonging to classmates or the school. Improper Dissemination: It is a violation of the standards of academic integrity to publish, disseminate or otherwise make public to a third party without prior written consent, confidential information. Confidential information includes but is not limited to academic information, data 2014 August Page 22 of 38 or documents which are not otherwise publicly available and which have been gathered or held with reasonable expectation of confidentiality. Disruption of Classroom Activities or Periods of Instruction: Praxis School of Entrepreneurship is committed to provide a safe environment for learning. It is a violation of the standards of academic integrity for a student registered in a class to disrupt the class or other period of instruction with any action or behaviour reasonably judged by the facilitator to be detrimental to the class. Normally disruption of activities outside of the classroom or outside of periods of instruction or by student not registered in the class is dealt with under the Student Rights and Responsibilities Policy but, in particular cases may be subject also to this Policy. Should a student violate any of the above, the behaviour should be reported immediately to the Program Manager. A meeting will be held with the Program Manager, the student’s Coach, and the student to discuss the situation and try to resolve it. Should it not be resolved, the President of the school will be requested to meet with this team in effort to resolve the situation. Should it still not be resolved, the student will be asked to leave the program in writing. AppealProcess/Policy Should a student wish to appeal a decision, they shall submit their appeal in writing to the President who shall convene a meeting of a third party agreed upon by the President and the student, at which the matter will be discussed and a decision made by the third party that is binding by both parties. AttendancePolicy During the program you are considered to be in your own business and paid by a client therefore you should be treating the experience as such. If you have appointments that can’t be rebooked from before the program start date, please complete the External Activity sheet and submit to the office for approval immediately. You are not eligible for any holiday/vacation time during the course of the program unless the school has set holidays. We do not take typical school holidays because entrepreneurs do not take typical holidays. If you have pre-paid or made formal arrangements before the program started for some event during the time of the program, please advise us when you apply so that we can determine if arrangements can be made. We observe 10 statutory holidays per year in Saskatchewan: New Year’s Day, Family Day, Good Friday, Victoria Day, Canada Day, Saskatchewan Day, Labour Day, Thanksgiving Day, Remembrance Day, and Christmas Day. If you are ill, please inform our office immediately. Given the health advisories today, please stay home and recuperate. We will require a medical note for our records in cases of extended illness (longer than 3 days). 2014 August Page 23 of 38 For all other situations, you are expected to be in class and book your appointments – both business and personal – outside of classroom hours. If you are absent without prior approval, notification will be put in your student file. We will not cover any material missed so you will need to catch up with a fellow student. Our classes are set up based upon full participation and it is expected that you will participate fully. We have a short window to get a lot done. No more than three (3) unexplained absences or absences are allowed without preapproval. Violation may result in discontinuation from the program. The work you are doing here takes commitment on your part and ours. If you don’t feel you can commit, then you should reconsider your participation from the onset. GradingPolicy While PSE is responsible for maintaining standards of academic performance established by the curriculum, students have the right to be informed of the procedures and standards by which they are evaluated. Student performance is evaluated on their individual progress through the process of conceiving, researching and writing their business plan. The complete plan is iterative in nature yet will be comprised of many smaller individual pieces. Course work evaluation at PSE works on a progressive feedback cycle. Ideas, suggestions and feedback are given daily during the scheduled workshops; weekly during the private coaching sessions; at scheduled intervals via review and written feedback of their work in progress; and at the end of each phase after a formal presentation to a panel of business professionals. It is pursuant upon the student to incorporate the feedback that they concur with into their working document so as to continuously improve their final project. There are no traditional grades as success or failure is measured by the student’s launch of a business. The closest grade methodology that PSE aligns with is a PASS FAIL. EvaluationCriteriaPolicy Students are required to complete at least 90% of the workshops, prepare a business plan that has been reviewed by entrepreneurs, present their plan to a business panel including a Certified Professional Accountant who reviews their plan and provides formal feedback on an individual basis. A time line with due dates for sections of the business plan are integrated into the students electronic calendars and these are used by the reviewers as well. Workshops are conducted on each of the sections with criteria for each section outlined in the handouts. Students must complete a minimum of 90% of the sections of the plan by the time they make their presentation and hand in their business plan. The balance (10%) must be submitted within 1 week of the presentation in order to graduate. Similar evaluations are conducted at the end of every phase against the goals set for the phase and reviewed weekly or bi-weekly with the coaches. 2014 August Page 24 of 38 Students are required to prepare weekly goals and provide reports on their progress at the coaching sessions. StudentDismissalProcess PSE teaches entrepreneurship and business and mimics the business environment in its classrooms. As such, we’re committed to a high level of business ethics and have the same expectations of the students. Ongoing support to change inappropriate behaviour is given during the weekly private coaching session, as well as individually as required. Disrespectful behaviour, dress or conduct will be addressed on an individual basis in their weekly coaching sessions or if serious enough, immediately by private interview. This is not limited to but includes harassment (verbal/physical), attendance, punctuality, substance abuse, inappropriate clothing, etc. Students that violate any of the above the behaviour should be reported immediately and a meeting will be held with the Program Manager, the student’s Coach, and the student to discuss the situation and try to resolve it. Should it not be resolved, the President of the school will be requested to meet with this team in effort to resolve the situation. Should it still not be resolved, the student will be asked in writing to leave the program. Since our inception in 1991, only two people have been asked to leave. In all other cases, a mutually agreeable solution was reached and often the student was referred to a more appropriate program. StudentMisconduct Students need to know what constitutes misconduct. Misconduct includes, but is not limited to: Disruption of Activities: any behaviour that is disruptive to your instructor and/or another student (for example, excessive talking, eating in class, swearing) Harassment (see PSE Anti-Harassment Policy) Inappropriate use of computers (see the Computer and Internet Use Policy) Theft Use of alcohol or other drugs while attending classes Those displaying behaviour regarded as misconduct will be subject to the discipline procedure, or in some cases may be suspended or discontinued immediately. 2014 August Page 25 of 38 GrossMisconduct In cases where it is deemed that a student is a threat to themselves or to others, they will be discontinued immediately and if necessary, referred to supports in the community such as Mental Health. StudentWithdrawal If a student wishes to withdraw from the program and/or transfer to another program, the Program Coordinator will use the following steps will assist international students. Contact the Ministry to inform them of withdrawal from program. Contact other educational institutions to check on availability of programs and transfer options. Set up a meeting to assist in finding alternate approved institutions with suitable and comparable programs and devise a plan on how to go about transferring should they wish to transfer. Address student transfers, student records and financial issues (ie. Transfers of funds or refunds). Provide supports to international students transferring to alternate post-secondary educational institutions. Follow up with the Ministry to inform them of the student’s decision on what program to transfer into and location or their decision to withdraw. TechnologyPolicy Maintaining consistency in computer file structure and protocols is a vital part of the design and delivery of our program. Clients are provided shared access to computer hardware and software in the classroom. One of the additional benefits of our network system is that access to all files and software programs is usually available from home or other locations via the Internet. We make every effort to safeguard the security and integrity of the system. Because of the evolutionary nature of computer technology, there are some “do’s and don’ts” to be aware of. If an issue arises that is not in this procedural list, either email or phone BEFORE making any changes. We utilize a Citrix MetaFrame network. An excellent business solution, security and stability are sometimes achieved at the expense of compatibility with some of the latest and greatest technology available. Since security and stability ARE our major concerns, absolutely no downloading and installation of any software, media players, chat, yahoo, toolbars, service packs, upgrades, etc. will be allowed. If there is a special patch, software, or reader that you may require please see the Program Coordinator to see if we can accommodate you. 2014 August Page 26 of 38 You will have access to the Citrix system during the program. If you wish to continue access to the Citrix system after that time, you can purchase this at the student rate of $100/month. You will have access to a bank of computers at the training facility. If your computer is compatible with Citrix, you may be able to have access to your files from your home at anytime of the day or night via an Internet connection. Your home computer and your home Internet connection are your responsibility. Not all computers are compatible so be prepared to work at the school should that be the case. While support and training will be provided on how to use the computers and software in the program, please be aware that we do not offer certified computer classes within this program. Our purpose is to assist you in utilizing the tools you may need in your own business. Any special training or software needs should be discussed with the Program Coordinator. While we contract Today’s Technology Marketing Group (TTMG) as the support and technology provider, any questions regarding the computers or your individual account should first be directed to the Program Coordinator. You will all be given a “@selfemploymentprogram.com” email account. Even if you have other email accounts you must still check this email on a regular basis. This is one of the main vehicles we have for program communication and it’s where your course calendar is also kept. This is a business network operating in a business environment and supported by a government program, therefore adult content & gambling sites are considered unacceptable Internet use. These sites are also known to have the highest rates of virus and/or worm contamination and malicious operators. Your business files are your personal confidential material. It is an issue that we take very seriously and have installed security procedures to keep them that way. Only you and program administrators have access. Printing is possible from your home depending upon your printer. Please be aware that we need to have your latest and most up-to-date files on the Citrix system at all times. It is your responsibility to ensure that the files we are reviewing are your latest work. Technology being what it is, periodically you may sign-on and notice that something is amiss. We would appreciate an immediate phone call to inform us of the situation. Do not wait when you have a problem – if you can’t solve it fairly quickly, contact the office directly. Malicious use and/or purposefully hacking or bypassing security protocols will not be tolerated and will be grounds for immediate termination of your computer access and place in the program. Depending on the type and severity of the infraction, legal proceedings may also be initiated. 2014 August Page 27 of 38 15. InternalDisputeResolution The expectation in a group of this nature is that there will be avid discussion and debate at times but also a sharing of experience, knowledge and viewpoints. There will also be speakers from a variety of backgrounds and experience. Respect and support is the foundation of this program. If you have a problem with someone, address the issue with him or her outside of the session time and in private. If there is still a problem, address it in your coaching session or separately with one of the facilitators. If the situation can still not be resolved, the President will meet with the student and any involved parties. 16. StudentRightsandResponsibilities PSE strives to offer an environment for lifelong learning. In all matters of personal conduct, students are expected to be responsible members of the community. Students are encouraged to engage in discussion and inquiry relevant to their studies. PSE uses adult education theory and practices. Additionally, students are expected to model accepted business professional behaviour and will be treated as a practicing business professional. Our commitment to students is exemplified in all areas of the school through individual student attention and support, well-trained and caring facilitators, and by creating a safe, secure and supportive environment. Students are encouraged to ask questions and share their perspective, particularly in our small classroom environment. Do not let your study permit expire. Your study permit and passport are the most important immigration documents that you have. International students studying in Canada for longer than a six month period must have a valid study permit. Depending on your country of origin, most study permits will be issued for the duration of your program of study. In any case, be sure to renew your study permit at least 30 days before your current permit expires. Remember that allowing a study permit to expire is considered a violation of the Immigration Act. This means that you may not be eligible for an extension. You may also be subject to an inquiry, which could lead to deportation from Canada. There may be implications on your study permit if you were to withdraw from an institution. Please make sure to refer to the following website for more information regarding study permits http://www.cic.gc.ca/english/study/study.asp As of June 1, 2014 the CIC rules have changed regarding work permits. The following website will provide you with information regarding permits and eligibility towards working off campus and working post-graduation http://www.cic.gc.ca/english/study/work-offcampus.asp and http://www.cic.gc.ca/english/study/work-postgrad.asp . Scholarships At this time, PSE does not offer scholarships for international students. Students will be notified well in advance should this change. 2014 August Page 28 of 38 17. ContactPhoneNumbers Emergency (fire, accident, crime) 911 Saskatoon Police non emergency calls 306 975 8300 http://www.police.saskatoon.sk.ca/index.php?loc=contact.php PSE Main number 306 664 0500 Royal University Hospital main switchboard: 306 655 1000 Saskatoon City Hospital main switchboard: 306 655 8000 St. Paul’s Hospital main switchboard: 306 655 5000 The Newcomer Information Centre 306 343 8303 Saskatoon District Health Region 306 655 7500 Health Registration Branch (health card inquiries) 1 800 667 7551 PSE International Student Advisor Elaine Mantyka 306 664 0500 PSE Coach Deanna Litz 306 664 0500 CIC 1 888 242 2100 2014 August Page 29 of 38 AppendixI‐ApplicationPackage Thank you for your interest in enrolling in the startSMART International Entrepreneurship Training Program at Praxis School of Entrepreneurship, a division of Global Infobrokers Inc. and the Praxis Group of Schools. To register: 1) Complete the basic Information Form attached. We recognize that you business idea may change before you arrive in Saskatchewan but this will outline your business interests. 2) Forward $250CAD application fee together with the completed application form and required documents to Praxis School of Entrepreneurship. All funds in Canadian Dollars Certified cheque or money order payable to Global Infobrokers Inc. 99 – 120 Sonnenschein Way Saskatoon SK Canada S7M 0W2 3) Praxis School of Entrepreneurship will provide a letter confirming receipt of application fee. 4) Once the application has been reviewed, a decision will be made and a conditional letter of acceptance provided by email OR a letter indicating additional information is required or acceptance has been denied and the rationale. 5) Once accepted, tuition is due no later than 1 month prior to the program start date. 6) Upon receipt of tuition, a final letter of acceptance will be issued with a receipt. Elaine Mantyka, Program Coordinator Praxis School of Entrepreneurship Phone: 1-306-664-0500 Fax: 1-306-664-0505 [email protected] 2014 August Page 30 of 38 Praxis School of Entrepreneurship Global Infobrokers Inc. Group of Schools startSMART International Entrepreneurship Program Application Form A. Personal Information. SURNAME: GIVEN NAME(S) ADDRESS: CITY: PROVINCE/Jurisdiction: HIGHEST LEVEL OF EDUCATION ACHIEVED: COUNTRY: POSTAL/ZIP CODE/OTHER: EMAIL: PHONE: CELL: DATE OF BIRTH: dd/mm/yyyy COUNTRY OF CITIZENSHIP: PLACE OF BIRTH (City or Town) COUNTRY OF BIRTH: GENDER: ____ Male _____ Female Passport No.: First Language: Official English Language Level: Reading:________ Writing:_______ Listening: _______ Speaking:______ Estimated arrival in Saskatchewan: mm/yyyy: 2014 August Page 31 of 38 B. Business Information. The following questions refer to your business idea. Please answer them as completely as possible. You may change your idea during the program as a result of research, however, these questions help us understand your initial assumptions. 1. Please describe your business idea. 2. Please describe when and why you started thinking about this idea. 3. Please describe the products and/or services you expect to be providing. 4. Please describe who you think will buy your product (your market). 5. Who else is currently supplying these product/services to this market? 6. Why do you think your markets will buy from you instead of the competition? 7. What do you think you will be charging for your products/services (ranges are fine) and why? 8. Where do you hope to be located and why? 9. What purchases do you think you will have to make to start the business? Please be specific. 10. What resources do you have that you can contribute to your business? 11. What experience do you have in this particular kind of business? 12. What experience do you have that would be useful running a business? Please be specific. 13. What education or training do you have that would be useful running a business? Please attach CURRENT RESUME OFFICIAL EVIDENCE OF ENGLISH LANGUAGE LEVEL Date: Name of Applicant (Printed): Signature of Applicant: 2014 August Page 32 of 38 startSMART International Program Modules startSMART International is the signature entrepreneurship training program provided by our Praxis School of Entrepreneurship for foreign nationals. This program trains individuals to start and operate a business beginning with the idea through launch and the first 6 months of operation and is suitable for clients fluent in English (minimum CLB7). I.Introduction to Canadian Business Canadian Culture Life Skills History of Business in Canada Canadian Business Etiquette Introduction to Canadian Banking and Financial Institutions II.Entrepreneurship and Canadian Business Life Skills What is Entrepreneurship Learning Styles The Creative Process Idea Generation Communication III.Starting a New Venture Opportunity Identification Ways of Entering a Business Experiences and Successes of International Entrepreneurs Tours of small businesses Legal Forms of Business Business Plan Introduction IV.Research Techniques Introduction to Research Secondary Research Primary Research V.Market Research External Factors Industry Profile Competitive Analysis 2014 August Top Down Analysis VI.Market Strategy Target Market Identification Market Strategy Development Product/Service Description Pricing Policy Promotional Strategy Site Location Selecting a Name VII.Operational Strategy Mission Statement Corporate Philosophy Commercial Insurance Production Process Risk Management Customer Service Sales Training Micro Planning VIII.Human Resources Comprehensive Personality Profile Job Descriptions / Selection / Hiring Retaining and Attracting Staff Human Rights Legislation Employment Standards/Act Situational Leadership Cultural Diversity in the Workplace IX.Administrative Bookkeeping Page 33 of 38 Year End Considerations/GST/Tax Legal Considerations X.Financial Strategy Business Start Up Costs Sales Forecast Cost of Materials Cost of Labour Cash Flow Forecast Balance Sheet Income Statement Break Even & Ratio Analysis Depreciation Funding Sources Personal Cash Flow Personal Net Worth XIV. Co‐op Term (Optional) Working in a small business Reporting/Process Integration into Entrepreneurship XI.Business Communication Negotiation Techniques Presentation Techniques Effective Listening Assertiveness Techniques Code of Ethics Networking Mentorship XII.Personal Development Critical Issues/Managing Personal Change/Stress Business Resume Organization & Time Management Stress Management Decision‐Making/Problem Solving XIII.Computers in the Workplace Introduction to Citrix/Outlook/Calendar Word (Writing / Editing / Tracking / Templates) Excel (Spreadsheets) Business Plan Template Internet Research Bookkeeping/Simply Accounting 2014 August Page 34 of 38 startSMART International Program Structure/Cost Phase 1 – Classroom – 24 weeks In class entrepreneurial management and business planning workshops Not a typical classroom From an entrepreneur’s perspective Strong introduction to Canadian culture, business, and resources Canadian and international entrepreneur speakers Visits to a few operating small businesses Professional resource people connections Business Plan completed and presented to a business panel Feedback incorporated into plan and finalized Weekly individual business coaching starting in week 3 Access to photocopier/fax/computers and internet for those with laptops Phase 2 – Start‐Up – 16 weeks Set up business structure, incorporate, licensing Look for funding, purchase equipment and supplies, start up operation Companies that are small can start as soon as possible Select workshops geared to startup and sales Weekly coaching sessions A progress report presentation to a business panel Phase 3 ‐ Operations – 12 weeks Select workshops geared towards running a business Coaching every 2 weeks depending upon progress Presentation at the end Optional Additional Phase – Co‐op Term – 16 weeks Taken between Phase 1 and 2 Bi‐weekly ½ day peer session Bi‐weekly coaching Presentation at the end Resource People Accountant Lawyer Marketing/Social Media Bookkeeper Tuition: $25,000 CAD; Optional Co‐op Term ‐ $6,000 CAD 2014 August Page 35 of 38 Refund Policy Cancellation of a program or course by Praxis School of Entrepreneurship will result in the student being offered either a position in the next program, or a full refund of tuition. Students who are denied a student visa (and provided proof) from CIC will also be refunded the full tuition. The application fee is not refundable. In order to allow sufficient time for a student on a waiting list to be accepted, if a student plans to withdraw from a program they have previously been accepted into, they must notify us as soon as possible. Refunds are provided as follows: Withdraw more than 60 calendar days prior to the start date of the program ‐ full refund of paid tuition Withdraw 60 or less calendar days prior to start of the program until the end of the first week of classes ‐ refund of tuition less 10 % Withdraw between 1 and 24 weeks after start of the program (end of phase 1) – refund of tuition less 60% Withdraw after 24 weeks after start of program – no refund Asked to leave due to non compliance with school policy – no refund Application fee is not refundable Please see the International Student Manual Application Process (Section 14) for more information. NOTE: All prices subject to change without notice. 2014 August Page 36 of 38 AppendixII‐RevocationProcess If designation is revoked or PSE decides to cancel their designation, the Program Coordinator will use the following steps will assist international students. Contact the Ministry to inform them of revocation of designation or withdrawal from program. Contact other educational institutions to check on availability of programs and transfer options. Inform current students of changes and outline their options. Contact students via email and formal letter outlining when the change will take place. Set up a meeting with each student to assist in finding alternate approved institutions with suitable and comparable programs and devise a plan on how to go about transferring. Address student transfers, student records and financial issues (ie. Transfers of funds or refunds). Provide supports to international students transferring to alternate post-secondary educational institutions. Follow up with the Ministry to inform them of a list of students affected by the change along with their decisions on what program to transfer into and location. 2014 August Page 37 of 38 AppendixIII–RecordRetentionPolicy Praxis School of Entrepreneurships keeps academic and financial records indefinitely and student files after a student completes or discontinues their program. We keep the following information: international student transcripts contractual arrangements with the school and international students applications business plans financial transactions with international students documentation regarding program withdrawal or discontinuation of international students financial matters pertaining to international students (payment plan, if any; record of payments made by student to school; record of funds received from third parties) records of complaints and/or resolutions student’s letter of acceptance Records are maintained on a highly secure server that is backed up nightly onto two offsite servers. Paper copies are maintained in locked cabinets on site. 2014 August Page 38 of 38
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