O P E R AT I O N S M A N U A L Table of Contents For more information about SurfLink Mobile, please contact NewSound Hearing Aid Centers 1-877-55-SOUND www.newsoundhearing.com 2 Introduction Terminology SurfLink Mobile Overview Touch Screen Display On/Off Button Volume Up Volume Down Micro USB Port SurfLink Mobile Microphone Ports Accessories Getting Started / Setup Syncing Hearing Devices with SurfLink Mobile Pairing Mobile Phone with SurfLink Mobile Operation Adjusting Your Hearing Devices Streaming Phone Calls Streaming Audio Settings Bluetooth Hearing Devices Tools Required Information FCC Information 4 5 6 7 8 8 9 9 10 10 12 12 14 18 18 20 24 28 28 28 29 44 46 3 Introduction The SurfLink Mobile device is designed to interface with your wireless hearing devices in multiple ways: • As a cell phone streaming device • As an audio streaming device from: – Bluetooth devices – Wired input connected via the micro USB port – SurfLink Mobile directional or omnidirectional microphones • As a remote control to make hearing device settings adjustments Terminology Streaming/Audio Streaming – Sound is sent wirelessly from an audio device to the hearing devices via SurfLink Mobile. Sync – To establish a connection between SurfLink Mobile and wireless hearing devices so that the hearing devices can receive streamed audio and settings changes from SurfLink Mobile. Pair – To establish a connection between a Bluetooth device (e.g., mobile phone, MP3 player, laptop) and SurfLink Mobile for the purpose of streaming audio from the Bluetooth device to the hearing devices via SurfLink Mobile. Assistive Listening Device – A device used to overcome listening challenges resulting from distance from a sound source, background noise or reverberation by sending the sound source directly to the listener. Directional – A microphone designed to receive sound from a particular direction (in front of the microphone) and to reduce the level of sounds from other directions. Directional microphones are useful for listening to a single speaker in the presence of background noise. Omnidirectional – A microphone which receives sounds from all directions. Omnidirectional microphones are useful for listening to multiple speakers in quiet environments. Bluetooth – Wireless communication technology used for audio and data transmission over short distances between two paired devices. 4 5 SurfLink Mobile Overview The SurfLink Mobile device incorporates a full-color display with an innovative touch screen to control all Remote features ofRemote the device. Press and release the Touch Screen display buttons to make selections via the Touch Screen. Remote Remote Intermediate Advanced The taskbar at the top of the display provides Intermediate Advanced information about the SurfLink Mobile device battery status as well as indication of the Bluetooth antenna On state. Remote 1 Remote Basic Basic SurfLink Mobile Overview Touch Screen Display SurfLink Mobile Overview Battery Status Battery Status Battery Status Battery Status Battery Statusrechargeable battery will Status of the SurfLink Mobile Battery Status be provided as follows: 2 When the SurfLink Mobile Bluetooth antenna is On, will display on the left end of the taskbar. When the Bluetooth antenna is Off, no symbol will display. 3 • Fully charged • 80% charged 100% 4 100% 80% 5 Battery Remote Status Volume Graphic “Pressed” State Remote 1. On/Off Button Graphic appears WHITE DURING each button press 4. Micro USB Port Volume Graphic “Pressed” State 2. Volume Up/Down Buttons 5. Built-In Microphone Graphic appears Ports WHITE DURING each button press 100% 3. Touch Screen 80% 60% 6 40% Full Right Full Cha Cha Full Cha Cha Cha Full Cha Cha Cha Full Cha Cha Cha Remote 60% charged 40% charged Remote Remote Cha Cha Cha Cha Cha Cha 20% charged Cha Cha 20% Graphic appears BLUE for 1/2 (?) second <20% • <20% charged AFTER each button press <20% • Left Full Cha 100% 80% 60% Remote 100% 80% 60% 40% • 100% 80% 60% 40% 20% Volume Graphic “Released” State 100% 80% 60% 40% 20% <20% • Graphic appears BLUE for 1/2 (?) second 80% 60% 40% 20% AFTER each button press <20% 60% 40% 20% • <20% 40% Volume Graphic “Released” State 20% <20% Charging Cha Fully Charged Charging @80% Charging @60% Charging @40% 7 SurfLink Mobile Overview Volume Down To turn the SurfLink Mobile device On, press and hold the On/Off button until the touch screen display powers on. To decrease the volume of sounds coming through the wireless hearing device, press and release the Volume Down button on the side of the device. Continue to press and release until the desired volume is reached. When the SurfLink Mobile device is On, you can put the device into Sleep Mode by a short press and release of the On/Off button. In Sleep Mode, the device is still On, but the Touch Screen display is turned off. Sleep Mode can be used to prevent accidental input to the Touch Screen display as well as a way to preserve SurfLink Mobile battery life during use. SurfLink Mobile will automatically enter Sleep Mode to conserve power when no Touch Screen input is received for one minute. To wake the screen, press and release the On/Off button, then press the push to unlock button on the screen. To turn the SurfLink Mobile device Off, press and hold the On/Off button until the Touch Screen displays the “Powering Down” message and the device turns off. Volume Up To increase the volume of sounds coming through the wireless hearing device, press and release the Volume Up button on the side of the device. Continue to press and release until the desired volume is reached. 8 SurfLink Mobile Overview On/Off Button Micro USB Port The Micro USB port is used for recharging the SurfLink Mobile rechargeable battery as well as for streaming audio from a wired input. To recharge the SurfLink Mobile battery, connect the battery charging cable to the Micro USB port on the SurfLink Mobile device (Figure 1) and attach the USB connector of the charging cable to the wall charging adaptor (Figure 2). Plug the wall charging adaptor into a power outlet. Note: Charging time from fully depleted to full charge is approximately three hours. It is important that the SurfLink Mobile battery be fully charged and fully depleted at least three times during initial use to calibrate the battery indicator shown on the device screen. Until this occurs, the battery indicator will not accurately reflect remaining battery life. SURF L INK Fig. 1 Fig. 2 9 SurfLink Mobile Overview SurfLink Mobile incorporates both a Directional microphone and Omnidirectional microphone for use in streaming audio as an assistive listening device. The Directional microphone is intended to focus primarily on a single speaker, whereas the Omnidirectional microphone can be used to pick up multiple speakers in a quiet environment. Selection of the microphones for streaming is done from the Streaming screen – see page 25 for more information. Fig. 3 Fig. 4 Accessories SurfLink Mobile comes with clip and lanyard accessories, which allow the device to be worn for hands-free use. The accessories include a base clip and interchangeable lanyard and clip attachments. Fig. 5 Base Clip Front/Back Lanyard Attachment Belt Clip Attachment Slide the desired attachment option (lanyard or clip) onto the base clip, then attach the base clip to SurfLink Mobile by orienting the clip according to the shadowed outline of the base clip on the back of the device (Figure 3). 10 Fig. 6 To interchange attachments, remove the base clip from SurfLink Mobile, then press down on the release tab (Figure 4) of the base clip to unlock and slide the attachment out of position toward the center of the base clip (Figure 5), where it can be removed (Figure 6). Insert the desired attachment into the center position of the base clip (Figure 7) and slide into position at one end of the base clip to lock the attachment into place (Figure 8). SurfLink Mobile Overview SurfLink Mobile Microphone Ports The Audio Line-In Adaptor allows SurfLink Mobile to be connected to any audio device with a 3.5 mm audio jack. Simply connect the micro USB end of the adaptor to SurfLink Mobile (Figure 9) and connect the 3.5 mm jack to the headphone jack of the audio device. See page 24 for instructions on streaming audio to the hearing devices via SurfLink Mobile. SURF L INK Fig. 7 Fig. 8 Fig. 9 11 Hearing Devices Basic Intermediate Advanced Pressed Tools Getting Started / Setup Getting Started / Setup Graphic appears BLUE for 1/2 (?) second AFTER each button press 1. Navigate to the Settings screen using the navigation arrows at the bottom of the touch screen display. o sync Binaural Left Right Streaming Directional Mic. Graphic 0123456789 iPod 9876543210 Volume Graphic Sync New Hearing Dev. 4. Follow the on-screen instructions to open and close iPod of the hearing devices you wish to the battery door Languagesync with SurfLink Mobile. Bluetooth Brightness iPod iPod Hearing Devices Memory Okay Favorite Sync are synced at this time Settings > Hearing Devices Screens Hearing device Syncing Mute Sync New Hearing Dev. Home Remote Start Tools Bluetooth No devices Start Settings Streaming Streaming are synced at this time Hearing Devices On Labels On 2. OnLabels the Settings screen, select Hearing Devices. Tools Devices He No devices Synced Hearing Devices syncing is complete Sync N Getting Started / Setup Pressed Graphic appears WHITE DURING each button press Cancel Un-Sync 3. Press the Sync New button to put the SurfLink Mobile device into syncing mode. To use SurfLink Mobile with your wireless hearing devices, you must first sync the hearingSettings devices with > Tools Screens Streaming Streaming Streaming Remote Remote Remote Remote SurfLink Mobile: Volume GraphicNormal “Released” State Yes Hearing Dev. Point device toward sound source Syncing Hearing Devices with SurfLink Mobile Volume Graphic “Pressed” State Sync New Settings Bluetooth Streaming syncing is complete 012 Pressed 987 detected and displayed. Cancel Play Tone Brightness Hearing Devices Language Sync Okay Syncing Syncing Bluetooth Hearing Devices Synced Hea Hearing device Normal will be automatically Hearing Dev. Memory Select devices to sync Start Start door of the hearing device(s) Tools Streaming you wish to Sync. Devices Sync New Settings 789 Screens Open and close the battery Sync New Syncing Heari Left Mute v. Favorite Tools Binaural Settings Right Dir. Mic. Focus Synced Hearing Devices Tools Bluetooth Omni Mic. USB Settings 0123456789 Screens Un-sync Surround 0123456789 Tools from device? Hearing Devices Home Wired Tools Sync New Yes Cancel Okay Synced Hearing Devices Cancel Start Brightness 0123456789 Bluetooth Brightness Pressed Hearing Devices Normal Stop Tools Sync New Mobile Cell Phone 12 Settings MP3 Player Landline Un-Sync Computer Hearing Dev. Bluetooth Brightness Phone Settings Hearing Dev. Set language to English? 13 Getting Started / Setup Select devices to sync 0123456789 Settings Screens Volume Graphic “Pressed” State Normal Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press Pressed 1. Navigate to the Settings screen using the navigation arrows at the bottom of the touch screen display. Binaural Left Right Memory Favorite Mute Home 9876543210 Play Tone Settings > BluetoothStreReS Streaming Remote Streaming Remote Remote Directiona Bluetooth Input In Input Hearing Devices Getting Started / Setup 5. The hearing devices will be detected by SurfLink Mobile and the serial numbers will be shown on the display. If you wish, you can present a tone in the hearing devices to confirm that the correct devices were detected by selecting the Play Tone button. Otherwise, press the Sync button to complete the syncing process. Pairin Devic Tools Play Play Remote Streaming Settings Streaming Labels On Labels On Labels On Blueto Stre 2. On the Settings screen, select Bluetooth. Sync Syncing Bluetooth Bluetooth Note: When syncing is successful, you will see a success Hearing Devices and you will hear message on the SurfLink Mobile display a sustained success tone presented through the hearing Tools instrument. Settings Hearing Devices Pairing Mobile Phone with SurfLink Mobile Left Binaural Inp Tools Favorite Dir. Mic. 14 Scrolling List Scrolling List screens Pressed Devic Omni Mic. Settings Blueto Inp USB Home 3. Ensure that the Bluetooth mobile phone is turned On with Bluetooth enabled and is within 10 meters/30 feet of the SurfLink Mobile device. Landline MP3 Player Inp Inp Computer Bluetooth Label Scrolling List Tools Right Settings Cell Phone To stream calls from a mobile phone using Label SurfLink Mobile, you must first pair the mobile phone with SurfLink Mobile: Label Pairin Hearing Devices Mute Settings 6. Your wireless hearing devices Normal and SurfLink Mobile Pressed device will now work together as a wireless system. Bluetooth Memory Inp Pairin Inp Hearing Devices Television Stereo Automobile Tools Other Devic Inp Blueto Settings 15 Inp gs > Bluetooth Screens 4. Press the Pairing Mode button in>the center of Screens Settings Bluetooth the screen. This button will remain active for the duration of the Bluetooth pairing process. ooth “device_C” ngs Getting Started / Setup ls ooth Screens successfullyBluetooth Pairing Mode ls Hearing Devices Choose Device Label Devices Bluetooth New Device Tools MP3 Player Pairing Mode Label Settings(error) Devices Settings has been paired successfully MP3 Player device_A Label device_B New Device Pairing Mode (error) Devices ls Bluetooth ngs 16 MP3 Player Retry Label Cancel New Device (error) 8. Once the graphic icon has been selected, the Bluetooth Devices screen will appear and will show the newly paired mobile phone in the list of available device_B paired Bluetooth devices. device_A Change List Order Pairing Mode Okay device_B Cancel device_B Devices New Label device_C Okay Bluetooth pairing Bluetooth was unsuccessful Devices device_B Retry Cancel Change List Order New Device Bluetooth device_B Cancel device_B Un-pair device_B from device? New Label device_B Change List Order Pairing Mode Hearing Devices Devices device_B Tools Settings Change List Order Un-pair device_A device_C device_B device_A was unsuccessful Phone Choose Device Label oth Devices Bluetooth pairing Phone New Device device_B Cell Phone successfully Cancel Bluetooth Tools ces ooth Cell Phone New Device Choose Device Label Change List Order “device_C” g Mode Devices Retry 5. Confirm the Bluetooth pairing from the mobile phone. If you are unsure of how to get your mobile phone to recognize Bluetooth devices, device_B consult the manufacturer of your phone. device_A Bluetooth ngs “device_C” has been paired device_B Bluetooth Pairing the Mode pairing process 6. Once is complete, the New Label Bluetooth Pairing Confi rmation screen will device_C Devices Hearing Devices display on the SurfLink Mobile device. Devices was unsuccessful Phone Getting Started / Setup Devices Bluetooth pairing Cell Phone has been paired 7. Select a graphic icon to represent the mobile phone device by pressing the Choose Device Label button. The recommended graphic icon is the Cell Phone graphic. Use the up/down arrows as needed to page through the list of available graphic icons. Yes Cancel device_B Un-pair Devices Bluetooth device_B from device? New Label device_C Yes Devices device_B Cancel Un-pair 17 Graphic appears WHITE DURING each button press Remote Remote Remote Left Remote Remote Remote Remote Basic Intermediate Advanced Operation Right Remote Remote Remote Advanced Pressed Memory Basic Favorite Left Right Mute Home MemoryRemoteFavorite Remote Remote Remote Adjusting Your Hearing Devices Intermediate Advanced Pressed Volume Up / Down – make adjustments to overall volume of all sounds coming through the hearing devices. Remote Screen Remote Remote Basic Intermediate Basic Remote Remote Labels On Mute Volume Graphic “Pressed” State Volume Graphic “Pressed” State Volume Graphic “Released” State Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears WHITE DURING Graphic appears BLUE for 1/2 (?) second each button press AFTER each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press Remote Remote Home Remote Remote Volume Graphic “Pressed” State To make hearing device adjustments via SurfLink Mobile, use the Remote screen: Left 1. The Remote screen is the default screen when you power also Remote on SurfLink Mobile. Remote This screen is Remote accessible from the Streaming and Phone Call screens, allowing you to adjust your hearing devices while streaming audio. Volume Graphic “Pressed” State Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press Memory Change – cycle through the various memories that are programmed into the hearing devices. Right Left Right Memory Favorite Memory Favorite Mute Home Mute Home Remote Remote Labels On Labels On Labels On Graphic appears WHITE DURING each button press Memory Remote Mute Volume Graphic “Pressed” State Left Right Memory Graphic appears WHITE DURING each button press Mute / Unmute – temporarily turn off all sound coming through the hearing devices by pressing this button. Unmute the hearing device Remote by pressing the Mute button again. Remote Favorite Memory Memory Mute Mute Left Binaural Favorite Favorite Home Home Right Memory Mute Left Favorite Binaural Home Right Mute Favorite Left Home Right Home Labels OnFavorite Memory Remote Binaural Basic Right Note: When the hearing devices are muted, pressing any button on the Remote screen Remote will also unmute the hearing devices and perform the function of the button selected. Remote Remote Intermediate Advanced Pressed Mute Labels On Memory Memory Favorite Mute Mute Home Remote Labels On 2. From the Remote screen, you can make the following hearing device adjustments: Remote Remote Remote Left / Binaural / Right Control – use these buttons Memory to specify whether remoteLeftcontrol adjustments will beMute made to a single hearing device or both hearing devices at the same time.Binaural Volume Graphic “Pressed” State Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press Favorite Left Favorite – select to activate the Favorite setting that is programmed into the hearing devices. Ask your hearing professional if your hearing device has a Favorite. Home – reset the hearing devices to Memory 1 at the power-on volume level. Home Operation Operation Left Remote Favorite Memory Home Mute Favorite Home Remote Right Binaural Right Home 18 Memory Favorite 19 Incoming Call Phone Call Screen Pressed R Incoming Call 5557654321 5557654321 Streaming Phone Calls An incoming call is received by the paired mobile phone: Incoming Call Incoming Call Phone Call Screen Pressed A phone call is in progress: Hold Call Incoming Call + Answer Remote Phone Call Screen Remote Tab Do Not Answer Call Screens is On and an incoming call is 1.Phone When SurfLink Mobile received by the paired mobile phone, the Incoming Call screen will appear on the SurfLink Mobile touch screen display. Phone Note: The call canIncoming also be Call declined via the Phone mobile Remote phone Phone itself. Remote Phone Remote 5557654321 5557654321 Incoming Call EndIncoming Call Call + Answer Incoming Call Incoming Call 5557654321 5557654321 Remote Do Phone Notpaired Answer 1. When an outgoing call is made from the 5557654321 5557654321 Hold Call End Waiting Call the mobile phone or an incoming call is accepted, Incoming Call Waitng Incoming Call Waitng Phone Call Screen + Answer + Answer Do Not Answer Phone Call screen will display on the SurfLink Mobile Hold Call End Call + Answer + Answer Touch Screen display. Phone Remote Incoming Call Waitng Incoming Call Waitng Incoming Call Waitng Incoming Call Waitng Phone Call Waiting Screen Incoming Call Just Talk Just Talk Just Talk Mute Phone Call Screen Phone Remote Pressed 2. Answer the call via the SurfLink Mobile device by pressing the Answer button. Phone Phone Remote Tab Remote Phone Swap Call Remote Phone Call Screen Phone Call Screen Phone Phone Remote Remote Phone Call Screen Phone Phone Remote Swap Call Phone Call Screen Phone Remote Remote Phone CallPhone Screen Call Screen 2. JustTalk,, which uses the Hearing Device Microphone , or the SurfLink Mobile Microphone can be used toJustpick up your voice Talk Just Talk for transmission to the person on the other end of the phone call. Toggle the Voice Pickup button to select SurfLink Mic SurfLink Micthe desired option. Just Talk Just Talk Just Talk SurfLink Mic SurfLink Mic SurfLink Mic Remote Phone Pho Just Talk SurfLink Mic Note: When using the SurfLink Mobile microphone, Do Not Answerbe worn the SurfLink Mobile device should Hold Call for End Call within 12 inches of your mouth optimal + Answer + Answer voice pickup. The lanyard accessory is designed to assist in this situation. Mute Mute 3. To Decline the call, either press the Do Not Answer button OR press any of the switches on the case of the SurfLink Mobile device. Remote Phone Remote Operation Operation Mute Phone Remote Note: The call can also be answered via the paired mobile phone. With some mobile phones, in order to use SurfLink Mobile to stream the call by default, you need to answer the call via Room Off SurfLink Mobile; answering on the phone will use the phone speaker and microphone by Phone default. Remote 20 Mute Just Talk Just Talk Mute Phone Labels On Just Talk Labels On Mute Incoming Call Just Talk Just Talk Labels On Labels On Bob Caller 555-765-4321 Just Talk Unmute Unmute 3. UseMute the side volume buttons to adjust the level of the Unmute mobile phone streamed audio signal. Do Not Hold Call + Answer 21 Labels On Mute Home Hold Call + Answer End Call + Answer Remote Phone Remote Mute Remote Phone Call Screen Mute Left Mute Phone Binaural Incoming Call Phone Mute Phone Call Screen Incoming Call Incoming Call 5557654321 5557654321 Incoming Call Waitng 6. To end the call, press the End Call button. Unmute Just Talk Phone Remote Remote Phone Phone Remote Incoming Call Waitng Remote Phone Call Waiting Screen 2. Press Do Not Answer to ignore the second Pressed Remote Tab call and continue with the active call uninterrupted. Do Not Answer Phone Hold Call + Answer Remote End Call + Answer Do Not Answer Swap Call to put the active call Press Hold Call + Answer on Hold and Answer the second call. End Call + Answer Unmute Swap Call Remote Just Talk Press End Call + Answer to End the active call Mute Mute and Answer the second call. End Call + Answer Swap Call 3. IfPhone the active Remotecall is put on Hold and the second call Phone Remote Phone Remote Phone Remote is Answered Phone Call Waiting Screen using the Hold Call + Answer button Phone Call Screen Phone Call Screen on the Call Waiting Incoming Call screen, the Call Waiting Phone Call screen will appear. Just Talk Phone Phone Ca Mute Swap Call Remote Just PhoneTalk Call Screen Phone Do Not Answer Labels On Phone Remote Phone Call Screen Hold Call + Answer Incoming Call Waitng Mute Remote Hold Call + Answer Unmute Just Talk Phone Phone Call Screen Remote Tab Phone Call Waiting Screen Note: The SurfLink Mobile device should be kept within 1-2 meters/3-6 feet of the hearing devices during cell phone streaming. Phone Phone Call Screen Swap Call Phone Incoming Call Waitng Remote Swap Call End Call + Answer Room Off Remote Mute Room Off End Call + Answer Incoming Call Waitng Mute Phone Remote Incoming Call Waitng Do Not Answer Hold Call + Answer Phone Phone Call Screen Incoming Call Phone Remote Bob Caller Phone 555-765-4321 Call Screen Room Off Pressed Mute Remote Mute Remote Remote Hold Call + Answer 5557654321 Remote Remo Swap Call Do Not Answer Right Phone Incoming Call Phone Bob Caller 555-765-4321 Phone Remote Phone Call Screen Incoming Call Pressed Operation 5. During any mobile phone call, use the Remote tab to make hearing device adjustments. The Favorite 5557654321 provides an audio swap function during button mobile phone calls, which allows the mobile call to beRemote Phone conducted on the mobile phone instead of streamed Incoming Call Phone Call Screen to the hearing devices via SurfLink Mobile. Press the Favorite button to disconnect the Bluetooth link between SurfLink Mobile and the mobile phone and Incoming Call conduct the call using the mobile itself. Press theIncoming Call 5557654321 the Bluetooth 5557654321 Favorite button again to reestablish Labels On connection between the mobile phone and SurfLink Do Not Answer Mobile in order to stream the call to the hearing Hold Call End Call devices using SurfLink Mobile. + Answer + Answer Home Phone Phone Call Screen Phone Labels On Favorite Remote Phone Call Screen Memory Phone Call Screen Swap Call Phone 4. You can mute your voice during a phone call by Phone Call Screens pressing the Mute button. Incoming Call Remote Mute Phone Call Waiting Screen Incoming Call Waitng Labels On Labels On Operation Phone Incoming Call Mute Incoming Call Waitng Phone Just Talk Remote Phone Call Screen Phone Remote Talk PhoneJust Call Screen Just Talk Labels On A phone call is in progress and aMutesecond call is received from that phone (call waiting): Just Talk SurfLink Mic Phone Remote Mute Just Talk SurfLink Mic Phone Swap Call Remote 1. If an incoming call is received during an active mobile Call Screen phone call, the Call WaitingPhone Incoming Call screen will display: Phone Call Screen 22 Unmute Just Talk Just Talk SurfLink Mic SurfLink Mic Phone Remote Phone Call Screen Do Not Ans 4. Press the Swap Call button to switch between the Hold Call + Answer twoMutecalls by putting the active call on Hold. Unmute Do Not Answer Swap Call Hold Call + Answer Mute Room Off Remote Phone End Call + Answer 23 E + Pressed Normal Streaming Streaming Streaming Normal Pressed Directional Mic. Graphic Directional Mic. Graphic Streaming Streaming Streaming Streaming Streaming Normal Pressed Directional Mic. Graphic Volume Graphic Normal Remote Remote Basic Intermediate RemoteiPod iPod Pressed iPod iPod Pressed iPod iPod iPod Pressed iPod Streaming Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press Streaming Streaming Omni Mic. Labels On Labels On Cell Phone Start Dir. Mic. Surround Start Dir. Mic. Omni Mic. Omni Mic. MP3 Player Computer Dir. Mic.Automobile OmniOther Mic. Stereo iPod Wired Stop Dir. Mic. Omni Mic. USB Cell Phone Landline MP3 Player Cell Phone Remote Start Streaming Labels On Landline Start Landline Landline MP3 Player MP3 Player Computer Television Stereo Automobile Mobile Stop Start Wired Phone Stop Mobile iPod Surround Wired Computer Surround USB Phone Other iPod Phone Laptop Start will be The Bluetooth Streaming Input button iPod iPod available for selection when the BluetoothStopantenna Wired is On, at least one Bluetooth entertainment device has been paired with SurfLink Mobile and that Mobile MP3 Player Computer entertainment device is On, within range of SurfLink Start Start Mobile and is playing Phone audio. When multiple paired Streaming Streaming Bluetooth devices are available, the Bluetooth Streaming Input button iPod will page through the list of available paired Bluetooth devices. Television Stereo Automobile Other Laptop Stereo Automobile Stereo Car iPod Computer Laptop Stereo Other Computer Car Other Streaming Wired Start Computer Stereo Home Focus Mobile Cell Phone Television Favorite Mute Focus Other Computer Car Stereo Other Operation iPod Surround Surround USB Computer Memory USB Streaming The Wired Streaming Input button will be Volume Graphic available for selection when the wired Audio Line-In Adaptor is detected. Focus Streaming Remote Laptop Right Streaming Focus Focus Cell Phone Binaural Start Streaming The SurfLink Mobile directional microphone Focus and omnidirectional microphone Surround Input buttons are always available for selection. iPod Left Streaming Streaming Phone Television Start Streaming Streaming iPod Start Start Directional Mic. Graphic Landline Start Streaming Streaming Start Start Mobile 1. Navigate to the Streaming screen. iPod iPod Streaming Streaming Start Streaming Streaming Point device toward sound source USB Pressed Streaming Streaming iPod Start iPod Labels On Start Start Start Start Streaming Remote Streaming Remote Normal To stream audio via SurfLink Mobile: Volume Graphic “Pressed” State Start Start Streaming The SurfLink Mobile device can be used to stream audio wirelessly: Labels On •FromaBluetoothentertainmentdevice •Viawiredinputfromanaudiodevice •FromtheSurfLinkMobiledevicemicrophones Dir. Mic. Start Volume Graphic iPod iPod Start iPod Streaming Directional Mic. Graphic iPod Streaming Start Labels On Operation Remote Volume Graphic Streaming iPod iPod Streaming Directional Mic. Graphic Streaming Normal Advanced Streaming Audio Remote Streaming Streaming Streaming 5. To end the active call, press the End Call button. The Streaming Screen call on hold will become the active call. Volume Graphic Car Other Labels On Television 2. Select the desired streaming input at the top of the screen by pressing the Input button. Stereo Automobile Other Laptop Memory Computer Left Mute Binaural 24 Favorite Stereo Focus Right Dir. Mic. Omni Mic. USB Surround Start Car 25 Streaming Streaming Normal Directional Mic. Graphic Streaming Streaming Pressed sound source Directional Mic. Graphic Volume Graphic 3. Select Start to begin streaming audio from the selected input. Streaming Volume Graphic 4. Select Stop to end the audio streaming session. Streaming Streaming Streaming Pressed Directional Mic. Graphic Volume Graphic Normal iPod iPod iPod Streaming Point device toward Streaming iPod iPod iPod iPod iPod Start Start Streaming Streaming Labels On iPod Start Start Start Streaming Streaming iPod Stop Start Start Start Streaming Start Streaming Streaming Start Streaming Streaming StreamingLabels On Note: When you start a streaming session using the directional microphone Focus Input button and you select Start, a prompt will appear to remind you to point the SurfLink Mobile microphone Focus toward the sounds that you want to hear. It is also Focus important, especially in noisy environments, to moveDir.the as close as possibleSurround to Mic. SurfLink Omni Mic. Mobile USB Surround Start the sound source. Note: The SurfLink Mobile device should be kept within 3-4 meters/9-12 feet of the hearing devices during audio streaming from the Streaming screen. Focus Omni Mic. USB Start Wired Stop Mobile Cell Phone Landline MP3 Player Computer Phone iPod Wired Television Wired Point device toward sound sourceCell Phone Mobile Stereo Automobile Stop Start Operation Operation Dir. Mic. Surround Stop Other Laptop Mobile Computer Landline MP3 Player Computer Stereo r Phone Car Phone Other iPod iPod Streaming Television Directional Mic. Graphic Laptop Stereo Automobile Streaming Other Laptop Volume Graphic Computer Computer Stereo 26 Stereo 27 Settings Remote Tools Settings > Tools Screens Streaming Streaming Remote Remote Streaming Remote Pressed Volume Graphic “Pressed” State Normal Volume Graphic “Released” State Graphic appears WHITE DURING each button press Graphic appears BLUE for 1/2 (?) second AFTER each button press To customize SurfLink Mobile settings, navigate to the Settings screen: Binaural Left Memory Right Mute Home Brightness Hearing Devices Language Tools Screens Bluetooth Input Input Favorite • Screens – Set screen defaults and view device information Bluetooth Settings Screens Input 1. Select Bluetooth from the Settings screen. Play Play Play Play Streaming Settings Streaming Tools Streaming Labels On Labels On Normal Labels On There are three main settings options to support the following functions: Hearing Devices Bluetooth Memory Tools Left Streaming Bluetooth Bluetooth Brightness Tools Settings > Bluetooth Settings Settings Screens Settings Mute Language Input Room Off 2. To turn the Bluetooth antenna On, select the Okay Cancel Bluetooth On button. Input Play Screens Brightness Input Normal Stop Settings Label Bluetooth Label •SyncyourhearingdeviceswithSurfLink Mobile Cell Phone Landline Label Hearing Devices MP3 Player Scrolling List Scrolling List screens Television 28 Stereo Tools Scrolling List Settings Hearing Devices Automobile Pressed Other Pressed “device_C” Cell Phone has been paired Input Computer Bluetooth Brightness Brightness Input Language Input Tools Screens Settings Tools successfully Pairing Mode Set language Choose Device Label to English? Devices Bluetooth Bulgarian was MP3 Player Retry N (error) Yes Language Blue Label New Device Danish Input Input Phone Settings Tools Home Hearing Devices Pressed Hearing Devices Turn the Bluetooth antenna On/OffHearing Devices Normal Pressed Binaural • Pair SurfLink Mobile with Bluetooth devices for audio streaming Tools Favorite Right • Manage paired Dir. Bluetooth entertainment devices Mic. Omni Mic. USB Settings • Input Turn the Bluetooth Antenna On/Off Remote Bluetooth Streaming • Brightness –Volume Adjust display brightness Graphic • Language – Select Language for text Directional Mic. Graphic Cancel Language 29 The Bluetooth antenna must be On to stream audio from your paired mobile phone or Bluetooth entertainment device. 3. To turn the Bluetooth antenna Off, select the Bluetooth Off button. Pairing SurfLink Mobile with a Bluetooth entertainment device: 1. Select Bluetooth from the Settings screen. Bluetooth Hearing Devices Tools Pairing Mode Settings Devices Bluetooth The Bluetooth antenna should be Off if: 3. Press the Pairing Mode button in the center of the screen. This button will remain active for the duration of the Bluetooth pairing process. Pairing Mode Devices Settings Settings •Youdonotwishtostreamaudiofromyourpaired mobile phone or Bluetooth device •YouwishtoconserveSurfLinkMobilebatterylife •Youaretravelingonanairplaneorareinanarea in which wireless signals are not permitted 2. Ensure that the Bluetooth device with which you want to pair the SurfLink Mobile is turned On and is within 10 meters/30 feet of the SurfLink Mobile device. Bluetooth 30 31 reens eens 5. Once the pairing process is complete, choose a graphic icon to label the device by pressing the Choose Device Label button. Manage Paired Bluetooth Devices 1. Select Bluetooth from the Settings screen. Bluetooth Hearing Devices Tools “device_C” “device_C” Cell Phone Cell Phone hasbeen beenpaired paired has successfully successfully ede Bluetoothpairing pairing Bluetooth 2. Select the Devices button to view the list of paired Bluetooth devices. Phone Phone Retry Retry ChooseDevice DeviceLabel Label Choose Label Label NewDevice Device New Settings wasunsuccessful unsuccessful was MP3 Player MP3 Player Cancel Cancel NewDevice Device New (error) (error) 6. Once the graphic icon has been selected, the Bluetooth Devices screen will show the newly paired device_B device_B Bluetooth entertainment device in the list of paired device_A device_A Bluetooth devices.Change ChangeList ListOrder Order device_B device_B NewLabel Label New device_C device_C Okay Okay Devices Devices device_B device_B Cancel Cancel Pairing Mode Devices Bluetooth 3. Select the device you want to manage to navigate to the screen for that device. device_B device_B device_B Settings Settings ede ede 4. Confirm pairing to SurfLink Mobile from the Bluetooth device. Some Bluetooth devices require that you enter the PIN of the device being paired; the SurfLink Mobile Bluetooth PIN is 0000. device_A Change List Order device_B New Label device_C device_B device_B device_A device_A 32 ChangeList ListOrder Order Change device_B device_B NewLabel Label New Un-pair Un-pair device_B device_B fromdevice? device? from Devices device_B 33 successfully Pairing Mode Hearing Devices Devices Retry Devices Label Tools New Device Bluetooth “device_C” Settings Phone MP3 Player Choose Device Label Cancel Retry Bluetooth pairing New Device Cell Phone Bluetooth Label (error) 4. Select the Change List Order button to the was move unsuccessful has been paired device_B successfully device in the list using Phone the up/down arrows. device_A de MP3 Player Choose Device Label New Device (error) Change List Order g Mode ces MP3 Player 5. Select thedevice_B New Label button to choose a different Cancel Choose Device Label device_B Retry graphic for the selected device. Once device_A New the Labellabel has Label New Device New Device been selected, the graphic willChange appear List Ordernext to the Bluetooth device_C device_A device_B Pairing Mode device name (error) in the list of pairedNew devices. Label device_B Pairing Mode device_C Hearing Devices OK device_B to Delete Okay Cancel 6. Select the Devices trash can button device_C pairing the device from Bluetooth the device Tools Devices and remove device_B device_B Devices device_B the list. ooth Devices device_A Bluetooth Settings Devices Change List Order device_B de New Label Bluetooth device_C Connection Status device_B OK device_B device_A Cancel 2. To see detail regarding the type of Bluetooth connection in use between SurfLink Mobile and the Bluetooth device, select the button for the Bluetooth device to navigate to the screen for that device. device_B 3. “Handsfree” will display when the devices are connected using the Bluetooth HandsFree Profile Cancel Change List Order (HFP), which is the type of connection required for device_B New Label mobile phone call streaming from the Phone screen. “Media” will displayOKwhenCancel the devices are connected using the Advanced Audio Distribution Bluetooth device_B device_B Profile (A2DP), which is the type of connection required for audio streaming from a Bluetooth entertainment device from the Streaming screen. Un-pair + Media Un-pair device_B 1. When Bluetooth device isHandsfree actively connected device_A Devicesa paired device_B Change List Order device_B device_B Bluetooth from device? Handsfree + Media device_B device_B Pairing Mode to SurfLink Mobile, the Bluetooth connection device_A Change List Order New Label from device? Change List Order symbol device_B willdevice_C appear next to the device name on g Mode device_B Pairing Mode Hearing Devices Devices Yes Cancel the Bluetooth Devices screen. New Label New Label device_C Devices Bluetooth ces Yes device_B device_B Settings de Un-pair Handsfree + Media Bluetooth Change List Order device_Bdevice_B Devices Cancel Un-pair Yes device_B from device? New Label device_C Yes Cancel generic button - disabled Phone device_B device_B Cancel Un-pair Cell Phone Phone normal Un-pair pressed generic button - disabled disabled Computer MP3 Player Phone Television normal pressed disabled generic button - disabled normal pressed disabled Computer Cell Phone Phone Devices Cell Phone Devices MP3 Player Cell Phone Settings from device? Settings ooth device_A Un-pair device_B device_C Un-pair device_B Devices Tools Cancel New Device MP3 Player 34 Computer MP3 Player Stereo Automobile Other Television normal generic button - disabled Stereo pressed disabled normal normal pressed disabled pressed disabled disabled text color R71 G71 B71 35 Hearing Devices Bluetooth No devices Hearing Devices at this time Settings Hearing Dev. are synced 1. Select Hearing Devices from the Settings screen to view the serial numbers of the synced wireless Sync New hearing devices. Tools Select devices to sync Open and close the battery Synced Heari Hearing device 5. The hearing devices will be detected by SurfLink syncing is complete you wish to Sync. Mobile. Devices Select the hearing device serial numbers will be automatically and press the Sync button to complete the syncing detected and displayed. process. door of the hearing device(s) Cancel Play Tone Select devices to sync Syncing Sync Syncing Okay 01234 98765 Sync New Syncing Hearing 5678901234 Select devices to sync battery Synced Hearing Devices Hearing device evice(s) 0123456789 evices ally syncing is complete 9876543210 Syncing Sync Bluetooth Okay Syncing Hearing Devices Synced Hearing Devices Sync New 0123456789 Hearing Dev. 2. To Delete a synced hearing device, select the device Tools Syncbutton New . serial number then press the trash can Settings Hearing Dev. 3.Synced ToHearing syncDevices SurfLink Mobile with new hearing devices and Bluetooth overwrite existing hearing device syncing, select the 0123456789 Sync New button to put the SurfLink Mobile device Hearing Devices into syncing mode. ? Play Tone 9876543210 ayed. Play Tone 4321098765 0123456789 Un-sync Syncing 0123456789 Sync Synced Hearing Devices Bluetooth 0123456789 Hearing Devices 6. The wireless hearing devices and SurfLink Mobile device will now work together as a wireless system. from device? Yes Cancel Un-Sync Sync New Hearing Dev. Tools Settings No devices Tools 4. Open and closeSync theNewbattery door of the hearing device you wish to sync with SurfLink Mobile. Settings are synced Note: SurfLink Mobile can be paired with one right at thisSettings time Hearing Dev. and one left hearing device at a time. Sync New Settings ncel Hearing Dev. 36 37 Bluetooth Brightness Hearing Devices Language Tools Screens Settings Tools rightness anguage Screens ss Tools Tools Brightness Brightness Language Okay Cancel 1. Select Language fromBrightness the Settings screen Brightness Normal Normal Pressed 2. Choose the desired language version from the list of available language translations. Pressed LanguageBrightness from the Settings screen to 1. Select adjust the touch screen display brightness. e Screens Bluetooth rightness Brightness Tools Pressed Normal PressedHearing Devices Language English Set language to English? Bulgarian anguage Tools Screens Tools Okay Settings Brightness Brightness Normal e Language 2. Select the or display brightness. rightness Screens Tools Cancel Normal Danish Language e Bulgarian Language Set Default Screen Language Screens Voice Pickup Options Language Tools Language 3. Select OK to accept the new language selection. buttons to adjust the Bluetooth Brightness Okay Set language Cancel Language Brightness Set Default Screen 4. Select Cancel to reject the change and Show/Hide Streaming continue with the previous language selection. Voice Pickup Options Pressed Normal Pressed Screens Language Tools Set language Set language to English? to English? Screens Remote Options DeviceScreens Options Show/Hide Streaming Bulgarian Danish Yes Cancel Language Language Yes Cancel Language Screens 1. Select either the Remote or Streaming screen asScreen theDefaults Default screen when the SurfLink Mobile Set as default screen: device is powered On. Voice Pickup Options DanishStreaming Show/Hide 38 Cancel Pressed Tools 4. Select Cancel to rejectYesadjustments and continue Cancel with previous brightness settings. Settings Brightness anguage Tools 3. Select OK to accept Touch Screen display to English? Hearing Devices Brightness Brightness Tools Brightness Bulgarian adjustments. brightness ss rightness Yes Settings Settings anguage Screens Okay Danish Cancel Brightness ss Screens Streaming Button Labels: Off Remote Options Screens Screens 39 Set language toScreens English? s n Default Screen: Yes Cancel Remote Streaming ons ons ge Language Button Labels: ions On Off Streaming Screen: Show s Hide Screens ons ons ons ions ons 2. Stream ThePhone selected default screen will show as active/ Ring: highlighted in blue. SurfLink Mobile comes with Off the Remote screen set as the default screen. Just Talk Mode: ions Hide 3. Select ScreensButton Labels to be On or Off. SurfLink Mobile comes with the Button Labels Screens defaulted On. s s 2. Select Show or Hide to have JustTalk mode as an available option for Voice Pickup on the Phone Call screen. SurfLink Mobile comes set with Show as the default. Note: Hiding JustTalk mode will extend hearing aid battery life while streaming mobile phone calls. Default Screen: ons 4. SelectStreaming either Hide or Show to have the Streaming Button Select style Labels: of Remote: screen included in the screen navigation or not. Off SurfLink Mobile comes with the Streaming Streaming Screen: Screen Hide shown. ons ons ions ons ions Intermediate s Screens Settings PhoneScreens Options Basic ons ons ions ons Stream Phone Ring: On Off Settings s ons 1. Select Stream Phone Ring to be On or Off. SurfLink Mobile defaults to phone ring streaming Off. If this feature is turned On, the mobile phone ring tone will be streamed via SurfLink Mobile to the hearing devices for any incoing call. Just Talk Mode: Show Hide Firmware version: ions Serial number: s Screens s ons ons 40 Select style of Remote: 41 Voice Pickup Options options? Options Intermediate Remote Options Hide ions s Screens Remote Options Select style of Remote ults eaming Advanced Options Intermediate s Basic Screens About Set Default Screen Show/Hide Streaming Voice Pickup Options Firmware version: 0.1.7.0 Remote Options Serial number: 0051276089 Basic ions About Screens About Screens Screens ChooseScreen Advanced, Remote Screen Intermediate or Basic functions Remote Remote Screen for the Remote screen by selecting the appropriate button. SurfLink Mobile comes set with Advanced as the default. Screens The About screen provides device information. Remote Remote Remote Remote Remote Remote Remote Remote Remote Basic Basic Basic Intermediate Intermediate Intermediate Advanced Advanced Advanced Pressed Pressed Pressed Remote Remote Remote Remote Remote Remote Remote Remote Remote Settings Settings Remote Remote Remote Remote Remote Remote 42 Volume Graphic “Pressed” Volume Graphic “Pressed” State Volume Graphic “Pressed” StateState Volume Graphic “Released” Volume Graphic “Released” State Volume Graphic “Released” StateState Graphic appears WHITE DURING Graphic appears WHITE DURING Graphic appears WHITE DURING each button each button press each button presspress Graphic appears forsecond 1/2second (?) second Graphic appears BLUE forBLUE 1/21/2 (?) Graphic appears BLUE for (?) AFTER each button AFTER each button press AFTER each button presspress 43 Required Information Waste from electronic equipment must be handled according to local regulations. Instructions for Disposal of Old Electronics Paradigm encourages, and your local community laws may require, that your SurfLink Mobile device be disposed of via your local electronics recycling/disposal process. The below instructions are provided for the benefit of disposal/ recycling personnel. Please include this manual with your device when disposing of your SurfLink Mobile device. SurfLink Mobile is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges. If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your SurfLink Mobile might cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance. SurfLink Mobile should not be used during an MRI procedure. For Disposal/Recycling Personnel Only This product contains a lithium Ion Polymer battery. To remove this battery: • Removethetwoscrewsonthebackofthedevice • S lidethebottomplateupslightlytoseparatethetopfrom the bottom • U nplugthebatteryandtapetheconnectorendtoprevent accidental shorting Use on Aircrafts SurfLink Mobile should not be used on aircrafts unless specifically permittedbytheflightpersonnel. International Use SurfLink Mobile is approved to operate at a radio frequency that is specific to your country or region and might not be approved for use outside your country or region. Be aware that operation during international travel may cause interference with other electronic devices, or other electronic devices may cause interference with your SurfLink Mobile. The battery in your SurfLink Mobile is not replaceable. Do not attempt to replace the battery. • Prythebatteryawayfromthebackplateusingawideflatblade 44 45 FCC Information FCC ID: EOA-CPED IC: 6903A-CPED Bluetooth Qualified Design Listing: B019453 FCC Notice This device complies with part 15 of the FCC rules and with RSS-210. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Hereby, Paradigm declares that the SurfLink Mobile is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be obtained from the addresses below. Paradigm, Inc. 6600 Washington Ave. South Eden Prairie, MN 55344 USA Paradigm, Inc. European Headquarters Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. Note FCC Cet appareil est conforme avec la partie15 des règles de la FCC et du RSS-210. L’utilisation est assujettie à deux conditions: (1) Cet appareil ne doit pas causer d’interférence nuisible et (2) ce dispositif doit accepter l’interférence reçue incluant l’interférence qui pourrait causer des opérations indésirables pour l’appareil. Note: Le manufacturier n’est pas responsable de l’interférence créée par la modification de cet équipement lors de l’écoute du téléviseur ou de la radio. De telles modifications pourraient entrainer la révocation de l’autorité de l’utilisateur à opérer cet équipement. 46 47 Provided by: NewSound Hearing Aid Centers 1-877-55-SOUND www.newsoundhearing.com © 2012 Paradigm, Inc. All Rights Reserved. 84934-007 8/12 BKLT0248-01-EE-XX Rev. B
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