VENDOR STANDARDS MANUAL JULY 14, 2014
VENDOR STANDARDS MANUAL JULY 14, 2014 TABLE OF CONTENTS TO OUR VENDOR PARTNERS .................................................................................................................................................. 4 OVERVIEW OF CURRENT REVISIONS ..................................................................................................................................... 5 CONTACT LIST ........................................................................................................................................................................... 6 TERMS AND CONDITIONS ........................................................................................................................................................ 9 BUSINESS PRACTICE STANDARDS FOR DOMESTIC VENDORS, SUPPLIERS & CONTRACTORS .................... 14 TECHNOLOGY REQUIREMENTS ............................................................................................................................................ 15 VENDOR PARTNER RESPONSIBILITIES .................................................................................................................. 15 UPC-A OR EAN TICKETING ....................................................................................................................................... 16 GXS CATALOGUE ...................................................................................................................................................... 16 ELECTRONIC DATA INTERCHANGE (EDI) ............................................................................................................... 17 AUTOMATIC REPLENISHMENT / VENDOR MANAGED INVENTORY ..................................................................... 17 DISTRIBUTION .......................................................................................................................................................................... 18 VENDOR PARTNER RESPONSIBILITIES .................................................................................................................. 18 PURCHASE ORDERS ................................................................................................................................................. 18 AUTOMATIC RETURNS.............................................................................................................................................. 19 FLOOR READY REQUIREMENTS ............................................................................................................................. 19 FUR LABELING ACT ................................................................................................................................................... 20 BAMBOO LABELING REQUIREMENT ....................................................................................................................... 20 SEWN-IN LABELS ....................................................................................................................................................... 21 TRUNK SHOWS .......................................................................................................................................................... 21 SPECIAL ORDERS ..................................................................................................................................................... 21 TICKET STANDARDS ............................................................................................................................................................... 22 FULL LINE TICKET FORMATS ................................................................................................................................... 23 OFF 5 TH TICKET FORMATS ....................................................................................................................................... 24 PLACEMENT AND RETAIL GUIDE ............................................................................................................................. 25 HANGER STANDARDS ............................................................................................................................................................ 26 STORE CAPTIVE PROGRAM ..................................................................................................................................... 26 MEN’S SPECIALTY HANGER PROGRAM ................................................................................................................ 26 APPROVED STANDARD PLASTIC HANGER PROGRAM ......................................................................................... 27 PACKING AND SHIPPING STANDARDS ................................................................................................................................ 29 WRINKLE PREVENTION ............................................................................................................................................ 29 CARTON SPECIFICATIONS AND REQUIREMENTS ................................................................................................. 30 PALLETS ..................................................................................................................................................................... 31 EDI-ASN SHIPMENTS ................................................................................................................................................ 32 ADVANCE SHIP NOTICE ............................................................................................................................. 32 GS1-128 SHIPPING CONTAINER LABEL .................................................................................................... 32 GS1-128 FORMAT ........................................................................................................................................ 33 NON-ASN / BULK SHIPMENTS .................................................................................................................................. 34 PACKING SLIPS ........................................................................................................................................... 34 CARTON LABELING ..................................................................................................................................... 35 LABEL AND PLACEMENT GUIDELINES .................................................................................................................... 36 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 2 TABLE OF CONTENTS VENDOR QUALITY MANAGEMENT ........................................................................................................................................ 37 SHIPMENT ACCURACY ............................................................................................................................................. 37 AUDITS ........................................................................................................................................................................ 37 VQM STRATIFICATION .............................................................................................................................................. 37 RECEIVED NOT ORDERED (RNO) ............................................................................................................................ 37 PARTIAL SHIPMENTS & BACK ORDERS .................................................................................................................. 37 TRANSPORTATION REQUIREMENTS .................................................................................................................................... 38 WEB TENDERING ....................................................................................................................................................... 38 VENDOR DELIVERED MERCHANDISE ..................................................................................................................... 39 BILL OF LADING ......................................................................................................................................................... 39 MASTER CONSOLIDATION MANIFEST .................................................................................................................... 39 DIRECT-TO-DOOR SHIPMENTS ................................................................................................................................ 40 ACCOUNTS PAYABLE ............................................................................................................................................................. 41 VENDOR SET UP ........................................................................................................................................................ 41 DOMESTIC SUPPLIERS ............................................................................................................................................. 41 EDI 810 ELECTRONIC INVOICES .............................................................................................................................. 42 PAYMENT TO DOMESTIC VENDORS ....................................................................................................................... 43 PROOF OF DELIVERY FOR UNPAID INVOICES ...................................................................................................... 43 VENDOR PORTAL ...................................................................................................................................................... 44 CHARGEBACK DISPUTES ......................................................................................................................................... 44 VENDOR INFORMATION UPDATES .......................................................................................................................... 45 EXPENSE OFFSET FEE ........................................................................................................................................................... 46 FULL LINE STORE LISTING .................................................................................................................................................... 48 OFF 5TH STORE LISTING ........................................................................................................................................................ 49 DISTRIBUTION LOCATIONS ...................................................................................................................................... 51 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 3 TO OUR VENDOR PARTNERS Thank you for being a part of the Saks Fifth Avenue vendor family. Our vendor relationships have always played a very valuable part in our business. Now that supply chain efficiencies are the key to remaining competitive and satisfying our customers, it has become critical that we develop collaborative partnerships with vendors who have a similar commitment to these technologies. We expect our vendors to support us by shipping their merchandise “floor ready,” trading with our required EDI transactions, and following our shipping, packing and invoicing guidelines. We have dedicated ourselves to ensure our vendor standards are in agreement with the direction of the retail industry. As technology advances, we will continue to review and adopt those enhancements that assist us in achieving our corporate initiatives. HOW TO USE OUR VENDOR STANDARDS MANUAL This manual is intended to outline the standards our vendor partners must follow when doing business with Saks Fifth Avenue Full Line and OFF 5THStores. Although we have tried to clearly define our standards, if you have specific questions, please refer to the Contact List and direct them to the appropriate person. As you page through this manual, you will notice headings and/or text that are printed in red. This is to help you identify changes or additions from previous Saks Fifth Avenue policies. We have also provided you a summary listing highlighting major revisions following the index pages. In addition, overlooked requirements or information have been highlighted in bold or various colored text. SPECIAL NOTES 1. Saks Direct and OFF 5TH Direct – Compliance requirements and responsibilities are outlined in the Saks eCommerce Vendor Standards Manual. 2. This manual does not apply to Leased departments. 3. Floor Ready standards do not apply to the following areas: 4. • Supplies • Visual Displays (NOTE: Vendor Collateral must follow Vendor Standards Manual guidelines.) • Direct to Customer Shipments Compliance with all standards is required for the following areas: • Saks Fifth Avenue Private Label • Import merchandise • Direct-to-Door Shipments • Off-Price and special purchase buys 5. • Special Events merchandise Non-compliance with our standards may result in an expense offset fee. See Terms and Conditions of Purchase Order and Expense Offset Fee sections. 6. Standards and Requirements in the most recent version will supersede any previous communications. INTERNET ACCESS Our Vendor Standards Manual, along with additional vendor support information, is available for viewing or downloading on our website at http://www.saksincorporated.com under “Vendor Relations.” All standards updates and revisions are communicated via our website. It is a vendor’s responsibility to monitor our website regularly and keep all their internal departments updated on Saks Fifth Avenue policy and/or procedural changes. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 4 OVERVIEW OF CURRENT REVISIONS This listing highlights the major changes in the Vendor Standards Manual. As you page through our Vendor Standards Manual, you will notice text that is printed in red. This is to help you identify all the changes or additions from previous Saks Fifth Avenue policies. For details on previous revisions, please go to the last page of this document. JULY 14, 2014 SECTION PAGE DESCRIPTION OFF 5TH Store Listing 50 Store #808 Zip Code correction Accounts Payable 44 Vendor Portal Contact If you would like to be on our distribution list to receive Vendor Standards Manual updates, please email [email protected]. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 5 CONTACT LIST SAKS FIFTH AVENUE VENDOR RELATIONS, EDI & RFID TH 12 EAST 49 STREET NEW YORK, NY 10017 Sarah Polworth, Senior Director Phone: (212) 940-5246 | E-mail: [email protected] Rohan Fenton, Senior Manager Phone: (212) 451-1681 | E-mail: [email protected] Vendor Standards & Outsource information: http://www.saksincorporated.com under “Vendor Relations” CONTACT Valerie Arsenyuk Senior Analyst [email protected] Phone: (212) 940-5494 Francesca Angotti Senior Analyst [email protected] Phone: (212) 451-1818 Christina Lee Senior Analyst [email protected] Phone: (212) 451-3865 Jenny Luong Analyst [email protected] Phone: (212) 451-1786 RESPONSIBILITIES Vendor Compliance • New vendor onboarding • Hanger compliance • RFID-EPC Tag / Ticket compliance • UPC / EAN conversions • Inquiries on “VC” coded remittance chargebacks • DC/Logistics issues regarding floor/consumer ready compliance • Received Not Ordered (RNO) inquiries EDI • Testing and implementation • Production maintenance of all EDI documents • EDI capability and transmission issues • DC/Logistics issues regarding ASN/UCC compliance For general Vendor Relations questions or concerns, please e-mail [email protected]. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 6 SAKS FIFTH AVENUE CORPORATE TRANSPORTATION 250 HIGHLAND PARK BLVD. WILKES BARRE, PA 18702 Web Tendering • Web Tendering setup and passwords compliance issues Web Tendering e-mail: [email protected] Help Desk Hours: Phone: (570) 821-6240 Fax: (570) 821-6242 7:30AM–4:30PM EST WBDC - Wilkes Barre, PA Craig Mahmod [email protected] Phone: (570) 821-6240 Fax: (570) 821-6242 GLTR – Santa Fe Springs, CA Zuleimi Beristain [email protected] Phone: (562) 741-1300 SFA Freight Coordinator: [email protected] Phone: (410) 297-4444 Fax: (410) 297-5245 Receiving Information & Appointments Volume Shipment • Trailer or container shipments Exception Routing • Carrier and consolidator questions • Special handling requests Transportation Compliance • “TC” coded (traffic compliance) chargebacks • Transportation standards compliance issues and exemption requests SFA SENIOR DISTRIBUTION CENTER EXECUTIVE DISTRIBUTION CENTER Hickory Ridge (HRDC) 500 Hickory Drive Aberdeen, Maryland 21001 Performance Team West (GLTR) 12816 Shoemaker Avenue Santa Fe Springs, CA 90670 Lavergne (TNDC) One Walden Books Drive Lavergne, Tennessee 37086 Wilkes Barre (WBDC) 250 Highland Park Blvd. Wilkes Barre, PA 18702 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 CONTACT PHONE FAX Dan Dasinger (410) 297-5200 (410) 297-5598 Steven Tyler (615) 995-8803 TBD Ronald Gilbert (615) 280-3112 (615) 287-9779 Robert Briggs (570) 821-6240 (570) 821-6235 (570) 821-6242 Page 7 SAKS FIFTH AVENUE ACCOUNTS PAYABLE HOURS: MON – FRI 8 AM – 4:30 PM CST P.O. BOX 20040, JACKSON, MS 39289-0040 PHONE (601) 968-4463 FAX (601) 592-2600 DEPARTMENT CONTACT PHONE Director of Accounts Payable DEBIT BALANCES Beth Busbea (601) 968-5347 Manager Joy Rutledge (601) 592-2834 Assistant Manager Supervisor VENDOR CORRESPONDENCE Manager Assistance Manager Kathy Smith (601) 689-4405 Michele Williams (601) 592-2861 Joy Rutledge (601) 592-2834 Kathy Smith (601) 968-4405 Michele Williams (601) 592-2861 Assistant Manager CONSIGNMENT Kathy Smith (601) 968-4405 Manager Joy Rutledge (601) 592-2834 Supervisor Phyllis Dunn (601) 968-5259 AP Specialist MERCHANDISE REPAIR INVOICES Gloria Debose (601) 952-2536 Manager Joy Rutledge (601) 592-2834 Supervisor Phyllis Dunn (601) 968-5259 Supervisor INTERNAL AUDIT RECOVERY AP Specialist Margaret Roberson VENDOR ONBOARDING, UPDATES AND VMS PORTAL (601) 592-2506 Assistant Manager Charlotte Hunter (601) 592-2833 Amy Thomas (601) 592-2883 Michael Barnes (601) 592-2857 Supervisor INTERNATIONAL FINANCE Manager SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 8 TERMS AND CONDITIONS These terms and conditions (“Terms and Conditions”) apply to all purchases by Saks Fifth Avenue doing business as Saks Fifth Avenue, OFF 5TH, Saks Direct, OFF 5TH Direct and Fashion Fix through its wholly-owned subsidiaries (individually and collectively "Purchaser" or “Our” or “We” or “Us”) and are binding upon seller / vendor (hereinafter “You” or “Your” or “Vendor”). Authority and Acceptance: Purchaser hereby purchases the goods specified on its electronic data interchange (EDI) or written purchase order contracts, subject to and upon the express terms and conditions hereof (the “Order”). You must have a valid Order prior to shipping goods to any Saks Fifth Avenue Enterprises subsidiary or operating company. Verbal orders and/or "house orders" will not be valid unless confirmed with a written or electronic purchase order. By shipping goods or performing specified work, you agree to the Terms and Conditions of sale set forth herein, unless otherwise modified in writing by Purchaser. Any different or additional terms in Vendor’s acceptance of the Order are hereby objected to, and Purchaser’s objection to different or additional terms shall not be waived by acceptance of any goods or payment of any invoice. Vendor Expressly Warrants and Indemnifies as Follows: A. That all the articles, material and work covered by this Order will conform to the specifications, drawings, samples or other descriptions furnished or adopted by Purchaser, and will be of good material and workmanship, and free from defects. B. That the goods will be merchantable, fit, safe and sufficient for the purpose intended. C. That all weights, measures, sizes, and particulars stamped on such goods or their containers comply with local, state and federal laws of the United States and any generally similar law or regulation in any other domestic or international jurisdiction. D. That in supplying the articles, materials, and work, Vendor has complied with all applicable laws and regulations of the country where the goods are manufactured, including but not limited to, laws against child labor, forced labor, and unsafe working conditions, and if asked, Vendor will confirm such compliance in writing. E. That the goods are accurately labeled and clearly identify the country of origin. F. That such goods and any advertising or promotional materials furnished therewith by Vendor comply and conform to all applicable federal and state laws and any regulations, rules, and standards promulgated there under, including but not limited to: Consumer Products Safety Act of 1972, Flammable Fabrics Act of 1954, Federal Food, Drug, and Cosmetic Act, Fur Products Labeling Act, Federal Hazardous Substances Act of 1960, Occupational Safety and Health Act, Fair Labor Standards Act, Textile Fiber Products Identification Act, Poison Prevention Packaging Act, Endangered Species Act, Wool Products Labeling Acts, Tariff Act of 1930, Dog and Cat Protection Act of 2000, California Proposition 65 and AB 1681, all as amended, and any generally similar law or regulation in any other domestic and international jurisdiction. G. That such goods do not and will not infringe upon any patent, trademark, trade name, copyright, right of publicity, or other similar right. You agree to protect, indemnify and hold Purchaser, its affiliates, its agents, and its employees, harmless against any claim, loss or damage, including attorneys’ fees, arising directly or indirectly from any alleged or actual trademark, patent or copyright infringement or unfair competition action resulting from Purchaser’s activities of use, sale or offering for sale any goods covered by this Order. No specification by Purchaser with respect to any part of this Order shall constitute a warranty, express or implied, against any claim for infringement of patents, copyrights or trademarks and Purchaser shall not be responsible to Vendor, as indemnitor or otherwise, for or on account of any such claim or liability. H. That Vendor will not sell to any person or entity any goods bearing or labeled with any trade name, trademark, service mark, logo, private label brand or design that is proprietary to Purchaser without the express written consent of Purchaser, even if said goods were rejected, cancelled, refused or returned by Purchaser. I. That Vendor will protect, indemnify, and hold harmless Purchaser, its affiliates, its agents, and its employees from any claim, loss, or damage, of any nature, arising directly or indirectly out of Vendor’s violation or alleged violation of the terms of this Order, including but not limited to any breach of warranty or claim connected in any way to the goods purchased under this Order. Vendor’s duty to indemnify and hold harmless covers all losses, damages, and costs, including attorneys’ fees. At Purchaser’s sole discretion, and with regard to any claims described herein, Purchaser may elect to: (i) control the defense and settlement of such claims at Vendor’s expense; or (ii) permit Vendor to control the defense and settlement of such claims at Vendor’s expense with legal counsel that is acceptable to Purchaser. To the extent legal fees are incurred by Purchaser in connection with the defense of claims described herein, Purchaser will require Vendor to directly reimburse Purchaser for such fees and costs or, at its option, may deduct all legal expenses and costs in the form of a deduction(s) or chargeback from any amounts owed to Vendor. J. That Vendor will protect, indemnify and hold Purchaser, its affiliates, its agents, and its employees, harmless against any claim, loss or damage, including attorneys’ fees, which may be made or brought against them by virtue of claims or demands of any kind which any purchaser of such goods from the Purchaser or other person may make against the Purchaser or any affiliate thereof, whether or not such goods were manufactured by Vendor or whether or not the asserted defect was known or discovered by Vendor or Purchaser. Vendor shall procure and maintain adequate product liability insurance and shall, upon request, furnish to the Purchaser certificates thereof in connection with this Order. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 9 K. That Vendor will protect, indemnify, and hold harmless Purchaser, its affiliates, its agents, and its employees from any claim, loss, or damage, of any nature, arising directly or indirectly out of any act or omission by Vendor’s servants, agents or subcontractors of Vendor, in the furnishing of goods or in the performance of work under the Order. L. That in the event that Purchaser or any of its employees, agents or subcontractors is served with or becomes subject to any subpoena, order or other legal process in a legal proceeding, to which Purchaser is not a party seeking disclosure of any materials or information related to the goods, services, information or deliverables that Vendor renders or delivers to Purchaser, then Vendor shall bear the cost of all direct and indirect costs and expenses, including without limitation, reasonable attorneys’ fees related to Purchaser's response, compliance with or defense/resistance thereto. M. That prices for the goods sold to Purchaser hereunder are no less favorable than those currently extended to any other customer for the same or similar goods in similar quantities. In the event that Vendor reduces its price for such goods during the term of this Order, Vendor agrees to reduce its prices of the goods ordered hereunder correspondingly. Vendor warrants that the price shown on this Order shall be complete and no additional charges of any type shall be added without the Purchaser’s express written consent. Such additional charges include, but are not limited to, shipping, packaging, labeling, custom duties, taxes, storage, insurance, boxing, and crating. To the extent legal fees are incurred by Purchaser in connection with the defense of any of the claims or legal proceedings described in sections (a) through (m) above, Purchaser will require Vendor to directly reimburse Purchaser for such fees and costs or, at its sole option, may deduct all legal expenses and costs in the form of a deduction(s) or chargeback from any amounts owed to Vendor. The above indemnification and warranties shall survive the termination or cancellation of this Order. Intellectual Property: As necessary or appropriate for Purchaser to sell the goods included in any Order through retail stores, website, catalogue, or through other normal and customary merchandising practices, Vendor grants to Purchaser a worldwide, perpetual, non-exclusive right to use and display Vendor’s brand trademarks, service marks, trade names, logos, and any other text, graphic, icons, banner, or audiovisual features of advertising, through any distribution channel. If advertising material or other content supplied by Vendor pertaining to its products, services, or business embodies any intellectual property rights (including, but not limited to, work of authorship protected under U.S. or foreign copyright laws), Vendor shall be responsible for securing rights and licenses necessary for the use and exercise of such interests pursuant to the Terms and Conditions of this Order and represents and warrants herewith that it has obtained any and all such rights and interests. Purchaser shall remain solely responsible for the operation of its business and control of the programming, content, and transactions in its retail stores, catalogues, and websites. Vendor agrees that it will not use any trademark, service mark or trade name, patent or trade dress owned or controlled by or licensed to Purchaser or any of its affiliates, or used by Purchaser or its affiliates in connection with any products, lines, departments or other goods or services of Purchaser or its affiliates including, but not limited to, “Saks Fifth Avenue,” “Saks,” “Off Fifth,” or any combination thereof, except in connection with goods shipped to Purchaser in accordance with a valid Order. Vendor agrees that all trademarks and trade names of Purchaser belong to or are licensed to Purchaser or its affiliates and Vendor will make no claim or right to use or of ownership nor will Vendor attempt to register any such trademarks or trade names. HAZARDOUS GOODS: Where the Purchaser has good cause at any time to believe that any goods ordered pursuant to the Order contain defects or hazards which could create a substantial risk of injury to any person or property, upon the Purchaser’s request, Vendor shall, at Vendor’s expense, use its best efforts to locate, identify, and recall such items, whether in the possession of the Purchaser, or the Purchaser’s customers. Vendor, upon recalling such items, shall repair or replace them or refund to retail purchasers their full retail price. INVOICING INSTRUCTIONS: Each invoice must show specific information as described within the Accounts Payable section of the "Vendor Standards Manual", located on Purchaser's website at www.saksincorporated.com under "Vendor Relations." Our website may be updated periodically and any such updates shall be applicable to all Orders. RETURN AND CANCELLATION POLICIES: You hereby agree that without prior authorization from you, and without further notice, Purchaser reserves the following rights: A. B. C. D. To refuse and/or return all goods delivered which are not equivalent to samples submitted or examined, or are damaged, or are not fit for resale, or do not conform to all specifications, terms and conditions of this order and to all warranties and guarantees herein set forth (being considered "defective" goods for our purposes). It is understood that this return policy shall apply to all such goods when found to be defective at any time prior to resale, or after resale if Purchaser allowed the customer a refund or credit. To refuse and/or return all goods which do not meet our purchase order specifications of style, size, color, quantity and/or quality (including unauthorized substitutions); or which are shipped before the ship date, or after the cancel date, or without valid purchase order numbers or without valid department numbers. To cancel a purchase order, in whole or in part, in the event the goods are not shipped in accordance with the terms and conditions hereof. To cancel a purchase order, in whole or in part, in the event the goods are shipped after the cancel date, time being of the essence. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 10 E. To accept any part of a shipment without waiving the right to refuse or reject the balance thereof by reason of Your failure to comply fully with the Terms and Conditions of the Order. All risks, claims, storage or handling charges on refused, rejected, returned, postponed or cancelled goods are your full responsibility, regardless of other terms of sale or passage of title. Any claims for non-payment of an invoice by reason of either Our non-receipt of goods shipped by You or Your non-receipt of goods returned by Us, must be sent to Purchaser via certified mail no later than 60 days after goods are shipped. When goods are returned, refused or cancelled, they shall be returned via carrier of Purchaser's choice, F.O.B. origin, freight collect. Consideration will be given to Your carrier of choice upon receipt of Your written request stating that You will not refuse any such returned goods. You will be charged the full cost of returned, refused or cancelled goods. In the interest of clarity, and for purposes of this provision "full cost” means the cost of the goods We originally purchased from You (paid to You), plus all freight and handling charges We incurred, plus any other deductions We applied or took when We purchased the goods from You originally, including, but not limited to, any fast payment or other 8% discounts. Acceptance of non-conforming goods by Purchaser shall not be deemed a waiver of Purchaser’s right to recover damages or pursue any other remedy available to it under the Uniform Commercial Code as in effect in the State of New York, nor shall the return of non-conforming goods to Vendor relieve Vendor of its liability for shipping such non-conforming goods. DATING, TERMS AND INSTRUCTIONS: Time is of the essence on all orders; see above rights to refuse goods if not timely delivered A. B. th Goods received on or after the 25 day of a month will be recognized as received on the 1st day of the next succeeding month. Discounts for fast payment will be calculated from the later of the date goods are received in Our distribution facility, or the date We receive an invoice. We use commercially reasonable efforts to make payment by the due date as determined by the procedures described in this Order. Because of a number of factors that can result in payment after the due date, including delays caused by the vendor, or limitations related to Saks’ billing payment cycles, We may, and You hereby agree to permit Us to, take a fast payment discount even when We do not make payment by the due date, and You agree not to challenge Our taking such discount on any ground. If YOU believe that WE are not entitled to a fast payment discount because of late payment, which is unrelated to a Vendor delay or billing payment cycle limitation, You must make an accounts payable inquiry, in writing, within sixty (60) days after the date of issuance of the Order giving rise to the claim. Inquiries or re-payment requests made after 60 days will be denied, and You agree to waive all claims based on inquiries that are not made in writing. Repayment requests of fast payment discounts will also be denied if it is determined that the delay was vendor caused, i.e., invoices sent to an incorrect address, goods did not agree with the Order, the account is in debit balance, or other extenuating circumstances exist. In addition, 8% discounts not tied to fast payment will not be refunded under any circumstances, and You agree not to seek or claim a refund of such discounts under any circumstances. VENDOR STANDARDS: Vendor recognizes receipt of and an understanding that, it is their obligation to adhere to all requirements, as cited in the current Vendor Standards Manual section of the Purchaser's website, located under "Vendor Relations." Any and all deviations from any Vendor Standards Manual guideline must be approved in writing by Purchaser. ADMINISTRATIVE FEES / EXPENSE OFFSET FEES: Purchaser is entitled to be compensated as outlined in the Vendor Standards Manual, for non-compliance with these specifications (including those fees detailed in the Expense Offset Schedule) in the form of an invoice deduction(s) from any amounts owed the Vendor. Instead of a deduction, purchaser may demand direct payment of expense offset fees or other administrative fees specified in the Vendor Standards Manual. Any such direct payment demand by Purchaser shall be made within 30 days of the date of demand. Late payments shall accrue interest at the rate of one percent (1%) per month. Any amounts billed or deducted by Purchaser for failure to comply with the Vendor Standards Manual or the Terms and Conditions of this Order, shall be considered liquidated damages and not a penalty. BACK ORDERS: You agree to make one complete shipment. Purchaser reserves the right to chargeback all freight charges as a result of back orders, divided, or partial shipments. OTHER TERMS: CONFIDENTIALITY: Vendor may have access to certain commercially valuable or otherwise proprietary or confidential information relating to the operations, products, sales and business of Purchaser and its affiliated and related companies (“Confidential Information”). For purposes of this agreement, Confidential Information means that information disclosed by Purchaser to the Vendor (before or after the date hereof), including but not limited to the trade secrets of Purchaser, nonpublic information relating to Purchaser’s product plans, designs, ideas, concepts, costs, prices, finances, marketing plans, customers or potential customers, business opportunities, personnel, research, development or know-how and any other nonpublic technical or business information of Purchaser. Confidential Information does not, however, include information that: (a) is now or subsequently becomes generally available to the public through no fault or breach on the part of Vendor; (b) SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 11 the Vendor can demonstrate to have had rightfully in its possession without an obligation of confidentiality prior to disclosure hereunder; or (c) is independently developed by the Vendor without the use of any Confidential Information of the disclosing party. Vendor will not disclose, publish or disseminate Confidential Information to anyone other than its employees who need to know such Confidential Information, and the Vendor will take reasonable precautions to prevent any unauthorized use, disclosure, publication or dissemination of Confidential Information. The Vendor will not use the Confidential Information for any purpose other than the sale or offering of sale of goods under the Order without the prior written approval of an authorized representative of the Purchaser. If the Vendor receives notice that it may be required or ordered by any judicial or governmental entity to disclose Confidential Information of Purchaser, it will make reasonable efforts to give Purchaser sufficient prior notice in order to contest such requirement or order. LIMITATION OF LIABILITY AND STATUTE OF LIMITATIONS: In no event shall Purchaser be liable for anticipated profits or for punitive, incidental, special or consequential damages. Purchaser’s sole liability on any claim of loss or damage arising out of, or in connection with, or resulting from the Order or from the performance or breach thereof shall in no case exceed the price allocable to the goods or unit thereof which gives rise to the claim. Any action resulting from any claimed breach on the part of Purchaser as to the good delivered hereunder must be commenced within one (1) year after the date of issuance of the Order giving rise to the claim. ASSIGNMENT: You shall not assign or transfer this Order or any interest therein or monies payable thereunder without our prior written consent, and any assignment made without such consent shall be null and void. Purchaser may assign this Order and its interest therein to any affiliated or subsidiary corporation, or to any corporation succeeding to Purchaser's business without Your consent. Any assignment, consented to by Purchaser, remains subject to all Terms and Conditions hereof, including Purchaser's rights to offset and chargeback. REMEDIES AND NO WAIVER: No waiver of any of the terms and conditions of this Order shall be effective unless in writing and signed by Purchaser. In addition, no failure or delay on the part of Purchaser in exercising any right, power or remedy under this Order shall operate as a waiver, nor shall any single or partial exercise of any such right, power or remedy preclude any other or further exercise of any other right, power or remedy. No waiver of a breach shall be construed as a waiver of a subsequent breach. The rights and remedies herein provided Purchaser shall be cumulative and in addition to any other rights and remedies given by law. SEVERABILITY: This agreement is severable and the lack of enforceability or the voidance of any parts of this agreement shall not affect the other parts of this agreement. FORCE MAJEURE: Purchaser may have the option of cancelling all or any part of an Order where discontinuance of or substantial interference with the Purchaser’s business is caused, in whole or in part, by reason of fire, flood, earthquake, labor dispute, war, Act of God, embargo, riot, terrorism, governmental regulations, or other causes beyond Purchaser’s control. GOVERNING LAW AND JURISDICTION: This agreement shall be construed in accordance with and governed by the laws of the State of New York and the laws of the United States applicable herein, without regard to conflict of law rules, which would cause the laws of any other jurisdiction to apply. The parties hereto expressly exclude the application of any non-United States laws and the United Nations Convention on Contracts for the International Sale of Goods from this agreement and any transaction that may be entered into between the parties in connection with this agreement. You hereby waive any local or international law, convention or regulation that might provide an alternative law, construction or venue to the extent a waiver shall be permitted under such law, convention or regulation. Any action or legal proceeding related to this agreement shall be instituted exclusively in state or Federal Court in New York County, New York. You hereby agree that venue and jurisdiction are proper in such courts. CONTACTING US: If You need to contact Us You may determine the appropriate person and telephone number or address by visiting Our website and going to "Vendor Relations," selecting "Vendor Standards Manual" and then proceeding to the "Contacts" section. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 12 BUSINESS PRACTICE STANDARDS FOR DOMESTIC VENDORS, SUPPLIERS & CONTRACTORS OVERVIEW Saks Incorporated is committed to legal compliance and ethical business practices in all our operations worldwide and is firm in our resolve to do business only with those vendors, suppliers, and contractors which we believe share in that commitment. In support of this commitment, Saks Incorporated demands that all individuals or organizations who provide direct and indirect materials and services, as well as all suppliers, contractors, consultants and other intermediaries (herein referred to as “Vendors”) agree to follow our Business Practice Standards as condition of the business relationship. CHILD LABOR / SWEATSHOPS We require our vendors to comply with all applicable laws and regulations mandated by the country in which the merchandise or product is manufactured, including but not limited to laws against child labor, forced labor and unsafe working conditions. CONFLICTS OF INTEREST A conflict of interest occurs when personal interests or activities conflict with the business interests of Saks Incorporated. Accordingly, vendors are required to make all decisions that affect Saks Incorporated based solely on Saks Incorporated’s best interests, free from improper influences (or the appearance of influence). Vendors must not become involved in any situation that creates an actual or potential conflict of interest with Saks Incorporated. A conflict of interest can occur in a number of situations. Several examples include: 1. 2. 3. 4. 5. Doing business with an associate or family member outside the Saks Incorporated business relationship Employing an associate or the family member of an associate A vendor having a financial interest in a direct competitor A vendor doing business with a direct competitor while having access to confidential or competitive information An associate or family member having a significant financial interest in a vendor Associates must not provide services for, or have a financial interest in or with, a customer, competitor, supplier, vendor or competitor, without the written consent of the Company’s General Counsel. It is not, however, typically considered a conflict of interest to own less than 1% of the outstanding shares of a publicly traded company, provided that such investment does not constitute a significant part of the associate’s portfolio. Each vendor is obligated to avoid any situation which may cause a conflict of interest and to make full disclosure of any actual or potential conflicts of interest with Saks Incorporated management officials. BRIBES AND KICKBACKS All associates and any agents or other individuals representing Saks Incorporated must not request or receive any kick-back, bribe, excessive or disguised commission or similar payment or benefit from any vendor. Similarly, associates, agents or individuals representing Saks Incorporated must not directly or indirectly make any kick-back, bribe, excessive or disguised commission or similar payment to any vendor or to any public or governmental officials. ANTITRUST Vendors, agents or other individuals representing Saks Incorporated must not agree or act together with any competitor with regard to prices, terms or conditions of sale, purchase, production, distribution, territories, customers, or suppliers and must not exchange or discuss with a competitor prices, terms or conditions of sale, or any other competitive information, or engage in any other conduct which may restrict competition or otherwise violate any of the antitrust laws. GIFTS AND ENTERTAINMENT Saks Incorporated supports a gift policy that restricts gifts to associates with very few exceptions and respectfully requests that vendors do not send gifts to associates. Gifts covered by this policy include anything of value. Examples of gifts include: meals; entertainment; discounts; merchandise; trips; services; tickets to theater, concerts and sporting events; golf outings; vehicle use; and lodging. Gifts do not include: (1) items that are available generally to a large group of associates on an equal basis; (2) perishable items (such as chocolates, fruit baskets or flowers) that are shared with associates at the associate’s work location; and (3) business-related meals and business-related entertainment that meet all certain restrictions. Saks Incorporated associates are prohibited from: 1. 2. Soliciting gifts from others with whom the Company does business or seeks to do business; Giving or accepting gifts to or from others with whom the Company does business or seeks to do business; SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 13 3. 4. Accepting any gift of cash or securities or a loan from others with whom the Company does business or seeks to do business (other than a loan from a financial institution on terms and at interests rates available to borrowers generally at the time of borrowing); and Accepting gifts of any kind that would encourage or obligate (or be reasonably perceived as obligating) the associate to give special consideration to the person or company making the gift. Participation in customary business meals and entertainment is not a violation of this Policy, provided that: (a) it is intended to promote legitimate business discussions or to foster better business relations with the host; (b) it involves expenditures that are reasonable and occurs at a frequency that is reasonable under the circumstances; (c) it occurs in settings that are reasonable and appropriate to the business at hand; and (d) the actual or prospective Company business partner or customer is present at the meal or event. Some vendors, particularly those vendors of cosmetics and fragrances, occasionally offer “gratis” or “free” merchandise to our associates. The following guidelines apply to such Gratis Merchandise: 1. 2. 3. 4. Gratis Merchandise must never be solicited by Associates. Gratis Merchandise may not be returned to or exchanged at Saks or any other retailer, or sold privately under any circumstances. Gratis Merchandise may only be accepted by: (a) store Associates who are selling the vendor’s line of merchandise; (b) the Department Managers of eligible store Associates; and (c) with respect to new product launches only, merchants who are considering placing a purchase order on behalf of the Company for the particular Gratis Merchandise. Acceptance by any merchant of Gratis Merchandise for new product launches is subject to the prior approval of the DMM. In all cases, acceptance of Gratis Merchandise must be in full compliance with any and all applicable policies and procedures established by the Asset Protection Department, as may be modified from time to time. The Asset Protection policies relating to Gratis Merchandise are available at all store locations and they require, among other things: (a) that Vendors who desire to distribute Gratis Merchandise at a store must be instructed to leave the merchandise at the store Asset Protection Package Check Area; and (b) that Vendors who wish to send Gratis Merchandise to the homes of eligible Associates or to distribute Gratis Merchandise at a seminar must first obtain written authorization from the relevant Department Manager on forms prescribed by the Asset Protection Department. CONFIDENTIAL INFORMATION, TRADE SECRETS, AND INTELLECTUAL PROPERTY Vendors have a duty to not disclose confidential information concerning Saks Incorporated (including records, reports, processes, plans, methods, and prospective financial information), or to disclose information about the Company’s customers or other confidential information obtained through the vendor’s relationship with Saks Incorporated. Any trademarks or patentable or copyrightable subject matter, including computer programs and systems or methods of doing business, created and which relates to the Saks Incorporated’s business, is intellectual property belonging to the Company and will be held in the name of the Company. This is true irrespective of where, when and how the work is done. Vendors may be required to sign a confidentiality agreement and/or receive approval from Saks Incorporated’s legal counsel prior to being allowed access to confidential information. ENVIRONMENTAL HEALTH AND SAFETY Vendors shall comply with all applicable laws and regulations regarding environment, health and safety. Vendors must ensure that their employees or agents working on behalf of Saks Incorporated or at a Saks Incorporated facility work in a way that assures their own safety and the safety of others. COMPLIANCE WITH PRIVACY AND ANTI-MONEY LAUNDERING LAWS Vendors will comply with all applicable laws and regulations concerning customer privacy, the confidentiality of non-public personal information and anti-money laundering efforts. RESOURCES Vendors have the responsibility to ensure that all employees and agents within their respective organizations comply with this Code. Any vendor who becomes aware of any action or situation that may violate this Code must report the matter promptly to the confidential Saks ALERTLINE by calling 1(800) 403-4792 or logging on to www.saksalertline.com, or may contact any of the following Company individuals: Mike Brizel, Executive Vice President & General Counsel, (212) 451-3838 Greg Fitting, Vice President, Internal Audit, (212) 451-3962 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 14 TECHNOLOGY REQUIREMENTS OUR COMPANY STRATEGY Saks Fifth Avenue is committed to supporting the Universal Product Code (UPC), Electronic Data Interchange (EDI), and the GS1 US standards. By implementing these technologies and guidelines, we can expedite our merchandise flow to the selling floor, better manage our inventories, increase sales, and enhance customer service. This allows us to continue to build a more successful and mutually profitable partnership with our vendors. VENDOR PARTNER RESPONSIBILITIES Here is a summary of our standards. Refer to the appropriate section for more details. • Mark all merchandise with quality, industry standard vendor generated UPC or EAN barcode tickets, which includes our retail price or a Manufacturer’s Suggested Retail Price (MSRP). • Provide accurate, updated UPC data via the GXS Catalogue. • EDI documents: • 1. 850 Electronic Purchase Order 2. Accurate carton level EDI Advanced Ship Notice/Manifest (856) 3. GS1-128 Shipping Container label related to a valid ASN 4. 997 Functional Acknowledgments 5. 810 Electronic Invoice 6. Electronic VICS Bill of Lading to our carriers 7. 855 Purchase Order (Vendor Generated) Acknowledgment for vendors who are on replenishment Collateral such as no cost/no retail, display fixtures, vendor brochures, or cosmetic testers must be: 1. 2. Assigned and marked with UPC codes unique from the actual product included in your UPC catalog, and all EDI transactions. Collateral must be on a separate PO from actual product, packaged separately and clearly marked “Collateral.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 15 UPC-A OR EAN TICKETING The foundation of our collaborative vendor partnership is the implementation of the vendor Universal Product Code (UPC). This provides us with a common language for all communication. The majority of our purchase dollars is spent with vendors who use UPC. Merchandise not marked with UPC is more costly to process and delays our merchandise flow to the selling floor. To obtain UPC, please contact GS1 US at http://www.gs1us.org/get-started/im-new-to-gs1-us. The following steps will ensure that your company is positioned for successful UPC partnerships with Saks Fifth Avenue. Mark all your merchandise with a vendor generated, industry standard UPC (UPC-A) or EAN (European Article Number) barcode. Do not use both. Ensure that your UPC/EAN tickets are accurately affixed to the merchandise. • Include our retail or Manufacturer’s Suggested Retail Price (MSRP) on your UPC tickets. (Refer to Ticketing Guidelines.) Our retail price is included in both our 850 EDI document and our approved “Buyer’s Workmate” computer generated hard copy. Saks Fifth Avenue OFF 5TH: Your price ticket must contain a “dual retail,” meaning MSRP or “Market Price” retail plus the OFF 5TH selling retail communicated by your OFF 5TH buying office. Please see ticket format guidelines for additional details. • Include Product ID (vendor style #) along with color/size (if applicable) on all tickets. Tickets should be printed in English. • Create and affix your UPC tickets following the Ticket Placement Guidelines. • Assign your UPC numbers at the product ID/color/size level. These numbers should be unique to the merchandise. Although the industry standard requires a waiting period of 30-months for fashion merchandise and 48-months for nonfashion merchandise, we recommend that you do not reuse UPCs, EANs, or PIDs. • Use the NRF Color (3 digit) and Size (5 digit) Codes. • Do not use “secondary” barcode formats (I 2/5, 128) on merchandise or ISBN (book numbers) on non-book items. • Gifts with purchase (GWP) and purchase with purchase (PWP) must be assigned and ticketed with UPC codes. This information must be included in your UPC catalog and all EDI transactions. GXS CATALOGUE Vendors must provide an accurate UPC or EAN listing via the GXS Catalogue prior to product availability. To establish an account with GXS Catalogue, please contact at 1(800) 560-4347 or http://www.gxs.com. • GXS Catalogue must include UPC/EAN, meaningful product description and ID, selection code, NRF Color, Size Codes and requested Extended Item Attributes. Please reference Extended Item Attribute Guidelines located on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Reference Materials.” • Ensure that the specific product ID/color/size on the GXS Catalogue matches the information that is used on all other materials including the UPC ticket and the merchandise it is affixed to, buyer materials, and shipping information. • UPC catalog data must be configured following the specifications of GS1. NON-GXS CATALOGUE USERS: You will be required to provide a spreadsheet with accurate UPC and style information to the appropriate buying office for manual matching. If Saks Fifth Avenue orders more than 100 UPCs/EANs annually from your company, an expense offset fee will be assessed. See Expense Offset Fee section. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 16 ELECTRONIC DATA INTERCHANGE (EDI) Once a UPC partnership is established, you will be eligible for trading EDI documents with us. EDI is a paperless electronic transmission system which provides us the opportunity to: • Expedite communication between the retailer and vendor at a more detailed (color/size) level • Eliminate paper media and manual processing • Contain costs by reducing redundant data entry and lowering required weeks of supply Saks Fifth Avenue has developed our EDI program to conform to industry standards, eliminating the need for you to develop specialized systems. We follow the GS1 VICS guidelines and expect our trading partners do the same. EDI is a requirement for doing business with Saks Fifth Avenue. All vendors are expected to comply and to contact us to start testing. Refer to the Vendor Relations/EDI contact list. EDI mapping specifications are located at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” Failure to comply will result in an expense offset fee. See Expense Offset Fees section. SFA INBOUND DOCUMENTS 810 855 856 997 Electronic Invoice Purchase Order (Vendor Generated) Advance Shipment Notice Functional Acknowledgment 180 850 852 997 Return Merchandise Authorization Purchase Order Product Activity (Sales) Data Functional Acknowledgment SFA OUTBOUND DOCUMENTS NOTE: You are also required to electronically transmit your Bills of Lading to our carriers. Contact our primary authorized carrier for your zip code to enlist their assistance in answering questions as to the preferred method of electronic transmission. Failure to provide electronically transmitted carton level detail to FedEx and an electronically transmitted Bill of Lading to our Consolidators and LTL Carriers will result in a compliance charge. AUTOMATIC REPLENISHMENT / VENDOR MANAGED INVENTORY By establishing Automatic Replenishment or vendor managed relationships, we have the opportunity to work together to maximize both profitability and customer service on replenishable or “basic stock” items. Replenishment vendors must have the ability to: • • • • • • • • Achieve a 95% or greater fill rate per Purchase Order on all replenishment items. Substitutions, late deliveries, and back orders are not acceptable. Adhere to the start ship and cancel dates on the Purchase Order Meet SFA floor ready requirements Assist the merchants in resolving out-of-stock and over stock issues Accept timely, monthly RTVs for damaged and salvaged merchandise in order to keep the on-hand saleable Maintain the same style number and UPC/EAN season to season Provide case pack details and shipping minimums per door to the Replenishment and buying offices Notify the Replenishment and buying offices for: • Price changes one month prior and markdowns two months prior to the effective date • Changes to UPC/EAN and style information, at least one month in advance • Warehouse closings due to inventory, vacation, etc., one month in advance • Styles out of stock SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 17 DISTRIBUTION OUR COMPANY STRATEGY Our goal is to utilize available technology to implement efficiencies and improve management within the supply chain while expediting our merchandise to the selling floor and enhancing our customer service. We believe that this can be accomplished through cross docking. Our definition of cross docking means shipments are accurate, received 100% floor ready and moved directly through our distribution facilities without any merchandise preparation. VENDOR PARTNER RESPONSIBILITIES Ship all merchandise to Saks Fifth Avenue following all cross docking requirements: • A valid purchase order, packed by store location • Merchandise is 100% floor ready • An accurate 856 carton level Advance Ship Notice/Manifest received prior to shipment with a related, scanable GS1-128 Shipping Container label • Follow Transportation Routing and Shipping Instructions, including an Electronic VICS Bill of Lading to our carriers SHIP DATE: The first day receipts are allowed at the DC or store. CANCEL DATE: The last day receipts are allowed at the DC or store. • Comply with Accounts Payable requirements. See Accounts Payable section PURCHASE ORDERS • There are two types of valid purchase orders: 1. 2. An EDI document (850 Buyer Generated or 855 Vendor Generated) A paper document (“Buyer’s Workmate” computer generated or “Vendor copy” system printout) which states “This order is subject to the Terms and Conditions found on www.saksincorporated.com.” • Do not accept verbal commitments, phone orders, or worksheets. If you did not receive a copy of our Terms and Conditions of Purchase Order, please refer to Terms and Conditions section in this manual. These terms apply to all purchase orders. • Verify all the information on the purchase order document. If details are not accurate, contact the appropriate Buying Office. Do not ship merchandise until you receive verification that all issues have been resolved by requesting an EDI retransmission, a hard copy of the actual order, or system screen print that displays the purchase order numbers. • Upon receipt of our purchase order, take the time to verify all the information on the document. If the details are not accurate, contact the appropriate buying office and resolve the issue(s) prior to shipping. • If purchase order changes are required, request the buying office to retransmit the EDI order, send you a new vendor copy, or provide a screen print of the change for your records to ensure the corrections have been made. No hand written buyer notes, verbal or phone agreements will be honored by SFA Vendor Relations Office. • Use the Saks Incorporated Web Tendering system to validate the status and the correct ship window of your purchase order. See Transportation section. • All merchandise must be received pre-distributed and packed by store unless specifically authorized by the buying office. An expense offset fee may be assessed for failure to follow packing instructions. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 18 AUTOMATIC RETURNS Please note that Saks Fifth Avenue reserves the right to refuse, return without vendor return authorization, or assess the appropriate expense off set fee if: • Order is NOT web-tendered and shipped past the purchase order cancellation date (shipments made via our consolidators must be received by the consolidators no later than the cancellation date of the purchase order). • Merchandise does not have a valid purchase order. • Merchandise does not meet our purchase order specifications of style, color, size, quantity, and/or quality. Our policy is to ship all such returns via common carrier, F.O.B. Origin, freight collect. To avoid returns you may validate your PO via the Web Tendering process. See Transportation section. FLOOR READY MERCHANDISE Merchandise is expected to be 100% compliant upon receipt at our distribution centers ready to be placed directly on the selling floor. Our Floor Ready requirements are: • Merchandise must be 100% UPC (UPC-A format), EAN (European Article Number), SKU (Stock Keeping Unit) marked with industry standard, quality, scanable, tickets. • Merchandise must be ticketed with all required information prior to receipt at our distribution facilities or stores. See Ticket Standards section. • All merchandise displayed hanging on our selling floor must be shipped on a SFA approved hanger, packed to prevent wrinkling in a conveyable carton. See Hanger Standards section. • You must have the ability to receive or transmit an EDI purchase order (850 Buyer Generated or 855 Vendor Generated). • An accurate 856 Advance Ship Notice/Manifest and GS1-128 Shipping Container label (that is related to a valid ASN transmission) should be affixed to the outside of the carton for all shipments. See Technology Requirements section. • Floor Ready compliance also applies to the following: • • • • • • • • • GWP (Gift with Purchase) PWP (Purchase with Purchase) Collateral Testers Container Purchases Special Purchase Buys Special Orders Trunk Shows Furniture The purpose of achieving compliance is to expedite our merchandise flow to the selling floor and to enhance customer service. An expense offset fee will be assessed for all merchandise not in compliance with our Floor Ready standards. See Expense Offset Charges section. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 19 FUR LABELING ACT Saks requires that all fur and faux fur garments and accessories must be labeled with the information set forth by the FTC Fur Product Labeling Act (“Act”), regardless of the amount or value of the fur in each garment or of the manufacturer’s selling price. These labeling requirements extend to all product garments and accessories, in addition to shoes and handbags. Fur garments and accessories include Men’s, Women’s, and Children’s outerwear, scarves, shawls, gloves, and hats. In reference to the Act, the label must include, but not be limited to the following information: • • • • • • • Animal Name in accordance with the FTC Fur Products Name Guide Country of Origin for both imported products and imported fur made into products in the US NOTE: Even if the adjective form of the country name is used with the name, the COO must be stated separately. (i.e., Name: Australian Opossum COO: Australia) Fur treatment if fur is pointed, dyed, bleached, or artificially colored. If no treatments apply, it should be labeled “Natural” Fur Condition if fur is used or damaged Fur Composition if fur consists of whole or substantial parts Textile / Wool contents which make up the product besides fur For faux fur, products must be labeled with the words “faux fur” As stipulated in Saks Fifth Avenue’s Purchase Order Terms and Conditions, it is a vendor’s responsibility to learn and follow all applicable federal and state laws. Saks reserves the right to keep and assess an offset fee and/or return mislabeled merchandise. NOTE: As of Fall 2012, Saks no longer accepts products containing Asiatic Raccoon fur sourced from China. However, Saks will continue to accept products containing Asiatic Raccoon fur sourced from Finland. Please visit our website at www.saksincorporated.com/vendorrelations for SFA Asiatic Raccoon announcement under “Master Documents and Announcements.” BAMBOO LABELING REQUIREMNT Saks requires all vendors to comply with the rules and regulations set forth by the FTC on textile fiber products identified as “bamboo”. Unless it can be proven that product is made directly of bamboo fiber, the true fiber content must be disclosed and labeled correctly with the proper generic name, such as rayon or viscose. Labels such as “rayon made from bamboo” will be permitted only if bamboo as a cellulose source can be proven. As of Spring 2010, Saks no longer accepts products labeled with any broad environmental claims related to bamboo content. Vendor must confirm with Saks Fifth Avenue and provide tests and any substantiation to support the fiber identification. Additionally, environmental claims must be in compliance with the FTC’s Guide for the Use of Environmental Marketing Claims (“Green Guides”). Products shall not be labeled as “environmentally friendly” or “eco-friendly” unless it can be proven that all environmental attributes are fulfilled. It is the vendor’s responsibility to meet the (FTC) guidelines in addition to all federal and state regulations, including any policy and/or procedural changes. Please reference the FTC website at http://www.ftc.gov for information on the Textile Fiber Products Identification Act and the Guide Guides. Please visit our website at www.saksincorporated.com/vendorrelations for SFA Bamboo Requirements announcement under “Master Documents and Announcements.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 20 SEWN-IN WOVEN LABELS The buying office will communicate if SFA sewn-in woven labels are required. It is the vendor’s responsibility to order these labels and place them on the garments prior to shipment. Any deviation from these instructions will be assessed a fee for extra handling or administrative expense. Please visit our website at www.saksincorporated.com/vendorrelations under “Reference Materials” for samples and ordering information. It is the vendor’s responsibility to meet the U.S. Federal Trade Commission (FTC) guidelines in addition to all federal and state regulations. Please reference the FTC website at http://www.ftc.gov for information on the Fiber Content and Care Instruction and other merchandise labeling requirements. TRUNK SHOWS The following are general rules for every Trunk Show: • Contact the Store prior to shipment to discuss any special needs/requests. • Pre-ticket merchandise with product information (style, color) and Saks Fifth Avenue selling price. • Send a courtesy email to the buying office detailing the store and date. • Allow Asset Protection to check merchandise into the store prior to show and after the show. • Please be prepared to provide an invoice/recap by style, description & cost at the end of the show. • Saks Fifth Avenue is not liable for any merchandise left in the store during or after hours unless kept in a SFA safe. • Communicate comments/issues/problems with the buying office immediately so that it can be addressed. SPECIAL ORDERS The buying office will communicate if an order is a special order and provide an authorization number specifying the designated store location and timeframe. For additional information, see Direct-To-Door section. Please indicate the PO number and the name of the customer on your shipping label, bill of lading, and invoice. The outside of the carton must be labeled “SPECIAL ORDER.” NOTE: Special Orders are not exempt from Floor Ready and EDI standards. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 21 TICKET STANDARDS Saks requires all merchandise to be pre-ticketed to allow shipments to be moved directly through our distribution facilities without any merchandise preparation. Follow Ticket Formats to ensure tickets contain required product information. • Mark all your merchandise with a vendor generated UPC (UPC-A), EAN or SKU barcode. Do not use both. Ensure that the barcode is scanable and complies with industry standards. • Include retail or Manufacturer’s Suggested Retail Price (MSRP) which is provided on the EDI-850 document and our approved “Buyer’s Workmate” computer generated hard copy. No expense offset fee will be assessed if we elect not to utilize the suggested retail. • Retail can be applied by: 1. Printing directly on the vendor ticket in Zone 6 and/or Zone 7. 2. Applying a price only sticker to vendor ticket. • If you are unable to produce tickets in-house, we suggest contacting an outsource service. A list of outsource services can be found on our website at http://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Reference Materials.” • For GXS Catalogue users, ensure product information on ticket matches the information found on the Catalogue. • Ensure that your tickets are properly and securely affixed to the merchandise following the Placement Guidelines. Use a black plastic swift-attach or secure-a-tach. Safety pins or string looped around buttons are not acceptable. • Dual ticketing is required for merchandise sold in or out of packaging. If you are unable to double ticket, please provide “piggy back” (double stick) tickets so we can re-apply them to the item easily • For merchandise that will be sold as either a set or individually, please provide both the “each” UPC and the “set” UPC. Affix the “set” UPC on the outside of the package and the “each” UPC on the individual item. • Merchandise sold in two different departments at Saks Fifth Avenue (i.e., sunglasses) must be assigned unique UPC codes to prevent inventory shortage issues. The UPC catalog must indicate the difference in the PID description. • For RFID-EPC Tag requirements, please visit http://www.saksincorporated.com/vendorrelations/sfaevendors.asp. NOTE: An expense offset fee will be assessed for merchandise not in compliance with our ticketing standards. Please see the Expense Offset Section. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 22 FULL LINE TICKET FORMATS Ticket format samples must be sent to [email protected] or mailed to SFA Vendor Relations office. See Contact List for address. For RFID-EPC, see RFID Implementation Guide at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents.” HORIZONTAL TICKET ZONE 3 STYLE ZONE 4 ZONE 7 ZONE 2 ZONE 5 ZONE 6 COLOR SIZE 0000000000000 0 12345 67890 STYLE COLOR SIZE MSRP $250.00 ZONE 1 1 MRSP $75.00 ---------------------0 012346789804546 12345 67890 1 VERTICAL TICKET ⇐ ZONE 1 Merchandise Identification (PID) Optional Size to Color code location. ZONE 2 ⇐ Vendor Information ZONE 3 ⇐ UPC Version A Symbol or EAN Version A Symbol ⇐ Consumer Information Optional Size to Color code location ⇐ Size/Dimension Preferred Size to Color code location ZONE 4 ZONE 5 ⇐ Space for Retail Price (1” x 1.25”) ⇐ Manufacturer’s Suggested Price Perforated Section ZONE 6 ZONE 7 STYLE COLOR VENDOR LOGO STYLE COLOR SIZE $125.00 ------------------- MSRP $125.00 VENDOR LOGO STYLE COLOR VENDOR LOGO STYLE COLOR SIZE 2-PIECE TICKET FORMAT KEY REQUIRED OPTIONAL ------------------- MSRP SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 $125.00 Sample Two-Piece Garment Ticket Page 23 OFF 5TH TICKET FORMATS Your price ticket must contain dual retail, which is the MSRP (Manufacturer’s Suggested Retail Price), also referred to as “MARKET PRICE.” The buying office will communicate the OFF 5TH selling retail price. For all questions or concerns, please contact [email protected]. PRODUCT CATEGORY Women’s and Men’s Apparel, Jewelry and Accessories Kids, Watches Beauty, Food, Home & Gift Men’s Shoes Women’s Shoes FORMAT Dual Retail Suggested Retail Selling Retail Suggested Retail Dual Retail DEPT DEPT STYLE COLOR STYLE DEPT MARKET PRICE $450.00 $199.99 ------------------- COLOR 0000000000 COLOR SIZE STYLE 0 12345 DEPT COLOR SIZE STYLE 67890 SIZE MARKET PRICE $250.00 $115.00 DUAL RETAIL TICKETS 1 MARKET PRICE $75.00 $35.00 ----------------------- MARKET PRICE 012346789804546 67890 1 $450.00 $199.99 0 12345 SUGGESTED RETAILTICKETS DEPT DEPT STYLE COLOR STYLE COLOR SIZE $450.00 $200.00 SELLING RETAIL TICKETS STYLE 012346 COLOR SIZE DEPT 78980454 012345678910 STYLE COLOR 0000000000 0 12345 67890 SIZE $55.99 DEPT 1 $25.99 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 24 TICKET PLACEMENT AND RETAIL GUIDE PRODUCT CATEGORY Women’s Jackets, Sweaters, Blouses, Dresses, Robes, Outerwear Skirts, Pants, Shorts, Denim Bras, Lingerie, Panties, Slips Swimwear Men’s Sweaters, Sport Shirts, Polo and Tees, Robes Dress Shirt Jackets, Suits & Coats Pants, Shorts, Denim, Swimwear Underwear Ties Kids’ Jackets, Sweaters, Blouses, Dresses, Outerwear Skirts, Pants, Shorts, Denim Swimwear Layette Items Comforters, Bumpers, Blankets Toys & Books TICKET TYPE / PLACEMENT Swift attached preferably in the neck label or top of left underarm Swift attached to label or at top left side seam near waistband Packaged: Self-adhesive gum label on front upper right-hand corner Not Packaged: Swift attached to label Swift attached to label or secur-a-tach on the left strap Swift attached preferably in the neck label or top of left underarm Swift attached near a button hole of the placket of the shirt or secur-a-tach through a button hole on the front at the bottom of the folded shirt Swift attached under left lapel or secure-a-tach through a button hole Swift attached to label or top left outside seam near waistband Self-adhesive gum label on front upper right corner Swift attached to label Swift attached preferably in neck label or top of left underarm Swift attached to label or at top left side seam near waistband Swift attached to label or secur-a-tach on the left strap Self-adhesive gum label on front upper right corner Swift attached to label Packaged: Self-adhesive gum label on back at bottom Not Packaged: Swift attached to label or self-adhesive gum label on back or bottom, preferably adjacent to the UPC code Accessories Shoes – OFF 5TH Socks Panty Hose, Tights Luggage, Umbrellas Industry belt ticket sewn into buckle end of belt or secure-a-tach a hang ticket with a continuous loop in the hole closest to the buckle Swift attached to label Swift attached through an inside fabric seam/pocket or secure-a-tach with a continuous loop through zipper where ticket can be tucked or hidden from view Packaged: Self-adhesive gum label on back at bottom and rattail label attached near clasp/closure Not Packaged: Rattail label attached near clasp/closure Rattail label attached to right hinge of sunglass arm Self-adhesive gum label horizontally on front end of box Self -adhesive gum label on bottom of right shoe, preferably on shoe arch closest to heel and self-adhesive gum label horizontally on front end of box at least 2 inches from lid and bottom of box Self-adhesive gum label Self-adhesive gum label on front upper right-hand corner of packaging Secure-a-tach to handle Beauty Cosmetics & Fragrances – Full Line Cosmetics & Fragrances – OFF 5TH Vendor UPC barcode, preferably on back at bottom Self-adhesive gum label on bottom back with OFF 5TH selling price only Belts Capes, Gloves, Hats, Scarves, Shawls Handbags, Small Leather Goods Jewelry, Watches Sunglasses and Optical Shoes – Full Line Home & Gift Pillows, Throws, Bedding Barware, Cookware, Dinnerware, Flatware, Glassware, Home Décor, Kitchen Accessories, Serveware, Vases, Frames Furniture Food Holiday, Ornaments Packaged: Self-adhesive gum label on back at bottom Not Packaged: Swift attached to label Packaged: Self-adhesive gum label on back at bottom of individually sold items or sets Not Packaged: Self-adhesive gum label on back or bottom of individually sold item including items sold as sets. Swift attached or secure-a-tach to item. For packaged items, at bottom of individually sold item Self-adhesive gum label on back at bottom of packaging Packaged: Self-adhesive gum label on back at bottom Not Packaged: Swift attached in label, or rattail through hanging loop SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 25 HANGER STANDARDS All merchandise that is to be presented hanging on the selling floor must be shipped with an approved Saks Fifth Avenue hanger inserted in each garment and flat-packed into conveyable cartons or in a hanger pack. Be sure to reference your EDI850 or hard copy PO for proper hanger / flat instructions. Failure to follow PO instructions will result in an expense offset fee. See Expense Offset Fee section. Saks Fifth Avenue no longer considers GOH (Garment on Hanger) shipments an acceptable practice of receiving merchandise. We do not accept shipments if garments are not packed into conveyable cartons. For our list of approved hanger suppliers, please visit our website at www.saksincorporated.com/vendorrelations under “Reference Materials.” STORE CAPTIVE PROGRAM Merchandise purchased in a “store captive* department is required to ship on any appropriate hanger to facilitate handling and stockroom storage. For further instructions please contact Vendor Relations. Please note that Men’s Full-line & select Women’s Full-line departments are currently store captive. Your buying office will communicate if you are part of our Store Captive Program. MEN’S SPECIALTY HANGER PROGRAM The buying office will communicate if you are a part of the specialty hanger program. Please reference the “SFA New Script Logo Specialty Black Hanger Approved Outsources” located under Reference Materials at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp. Only the listed hanger suppliers have been given authorization to produce our SFA Logo artwork. Any suppliers that have obtained the SFA Logo artwork through unauthorized sources are illegally counterfeiting our trademark. For questions and concerns, please contact Vendor Relations at [email protected]. Apparel Type Hanger Style Hanger Description Men’s Script Logo Hanger Men’s Suits, Sport coats, Coats Black 17” (1” thick), wood wishbone, black swivel euro style ball end hook with black wood bar, white script SFA logo Men’s Shirts Black 17” (1/2” thick), wood wishbone, black swivel euro style ball end hook with white script SFA logo Men’s Pant Hanger Black 15” wood with Euro Clips and script SFA logo SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 26 APPROVED STANDARD PLASTIC HANGER PROGRAM Apparel Type Hanger Style Hanger Description Men’s & Women’s Full-Line Black plastic 17”, matte black finish, black swivel euro style ball end hook, black rubber grip Dress, Jacket, Blouse, 1pc Swimsuit Pant, Skirt, Standard Suit, 2pc Swimsuit Black plastic 17”, matte black finish, black swivel euro style ball end hook , black bar, black plastic clips, black rubber grip Outerwear Black plastic 17” heavyweight, matte black finish, black swivel euro style ball end hook Bras and Panties Clear plastic foundation hanger Men’s & Women’s OFF 5TH Standard Top, Dress, Blouse, 1pc Swimsuit Standard Suit, 2pc Swimsuit Black plastic 17”, matte black finish, black swivel euro style ball end hook, black rubber grip Black plastic 17”, matte black finish, black swivel euro style ball end hook, black bar, black plastic clips, black rubber grip Black plastic 14”, matte black finish, black swivel hook, black bar, black plastic clips Pant, Skirt Outerwear Black plastic 17” heavyweight, matte black finish, black swivel euro style ball end hook Bras and Panties Clear plastic foundation hanger For the list of approved plastic hanger suppliers, please visit our website at www.saksincorporated.com/vendorrelations under “Reference Materials.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 27 APPROVED STANDARD PLASTIC HANGER PROGRAM Apparel Type Hanger Style Hanger Description Children’s Full-line & OFF 5TH Infant Dress, Top, Outerwear, 1pc Swimsuit Clear 10” chrome swivel euro style ball end hook preferred, but Clear 12” acceptable Toddler Dress, Top, Outerwear, 1pc Swimsuit Clear 12” chrome swivel euro style ball end hook Infant/Toddler Suit, Bottom, 2pc Swimsuit Clear 12” chrome swivel euro style ball end hook, silver clips Boys 4-8/Girl's 4-6x Dress, Top, Outerwear, 1pc Swimsuit Clear 14” chrome swivel euro style ball end hook Boys 4-8/Girl's 4-6x Suit, Bottom, 2pc Swimsuit Clear 14” chrome swivel euro style ball end hook, silver clips Girls 7-16 Dress, Top, Outerwear, 1pc Swimsuit Clear 17” chrome swivel euro style ball end hook Girls 7-16 Suit, Bottom, 2pc Swimsuit Clear 17” chrome swivel euro style ball end hook, silver clips For the list of approved plastic hanger suppliers, please visit our website at www.saksincorporated.com/vendorrelations under “Reference Materials.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 28 PACKING AND SHIPPING STANDARDS To expedite your merchandise through our distribution centers, please follow these listed guidelines. Merchandise not shipped according to these specifications can experience delays in processing and loss of time on the selling floor. All shipments are to be sent to our Distribution Centers unless the buying office has authorized a Direct-to-Door shipment. For more information, see Direct-to-Door Shipments section. • Shipments must arrive pre-distributed unless the buying office has obtained bulk (post-distributed) approval from Vendor Relations. ⇒ Pre-distributed: One purchase order, packed by individual store location ⇒ Post-distributed: One purchase order, packed by style/color/size • You are encouraged to use recyclable, ecologically safe packing materials to prevent concealed loss or damage during transit so that it is received in sellable condition. Please do not be excessive with packing materials as it will increase processing time. For more information, see Wrinkle Prevention section. • Concealed damages or shortages without any proof of visible damage or tampering with the package will be charged back to your company. Buying Office approval is required to replace damaged/missing merchandise. • For Dual-DC Ship-To States, see Carrier Matrix in the Corporate Shipping and Routing Guide located on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements” to ensure merchandise is shipped to the correct DC location. WRINKLE PREVENTION • Clear Polyethylene (dry cleaning) bags may be used to preserve the integrity of the merchandise. • All polybags are required to have the following safety warning. This text should be clearly printed on the bag in a visible location and be smudge-proof. WARNING: TO AVOID DANGER OF SUFFOCATION, KEEP THIS PLASTIC BAG AWAY FROM BABIES AND CHILDREN. DO NOT USE THIS BAG IN CRIBS, BEDS, CARRIAGES, OR PLAYPENS. THIS BAG IS NOT A TOY. • Place tissue or cardboard between the layers of merchandise if necessary to prevent crushing and shifting of the contents. If folded, keep the folds to a minimum. Do not over pack. • Strings or Rubber bands may be used to bundle hangers to prevent shifting. Do not use tape or wire. • Assist the Freight Carrier by identifying cartons with “Do Not Crush” or “This End Up” if the merchandise inside is easily crushed or wrinkled. • Utilize the appropriate polybag size allowing merchandise to fit comfortably. Polybags must be securely sealed. • Position the ticket affixed to the merchandise so it is visible through the polybag. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 29 CARTON SPECIFICATIONS AND REQUIREMENTS • Merchandise must be packed into conveyable carton and securely sealed. • Cartons may be opened for handling by our distribution centers. Ensure merchandise is packaged properly so that cartons can be resealed. • Carton strength must be adequate to prevent crushing or damage during transit. • Select a carton that best fits the product. Allow ¼” below the top and 1/8” from the sides. Hangers must fit squarely in the carton, not at an angle. • Carton size minimum/maximum: Dimension Length Width Height Weight • Minimum 9” 9” 4” 5 lb. Maximum 36” 24” 30” 70 lb. For Master Packed Carton Shipments: • All inner packages of master packs should be of shippable cardboard. • Cartons must be clearly marked “MASTER PACKED.” • All cartons inside must be labeled with Store and PO number. PALLETS • Pallet shipments must be pre-distributed. • If the carton count per store is insufficient to build a complete pallet, multiple stores may be combined. Segregate the stores by placing heavy cardboard dividers between them. • Each pallet must be labeled with the following information: 1. Saks Fifth Avenue operating company name/address (i.e., Saks Fifth Avenue, OFF 5TH) 2. Purchase order number 3. Department number 4. Store number and abbreviation 5. Number of cartons contained within the pallet NOTE: Vendor will be responsible for any shortages. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 30 EDI-ASN SHIPMENTS An Advance Shipment Notice (ASN) is an electronic packing slip that allows us to upload receipt information directly into our system and eliminate data entry. Transmitting information electronically helps decrease human error and processing time. Most importantly, EDI sets the stage that allows merchandise to be cross-docked through our distribution centers to the selling floor accurately and efficiently. Saks Fifth Avenue requires all vendors to provide an ASN/Manifest and a related GS1-128 Shipping Container label with all shipments. Vendors that are not EDI compliant must follow Non-ASN Shipments guidelines. An expense offset fee will be assessed for all merchandise not in compliance with our EDI-ASN standards. EDI-856 ASN: ADVANCE SHIP NOTICE The EDI-856 must be created following the UCC guidelines with all the required Saks Fifth Avenue segments. See SFA EDI Mapping Specifications located on our website at https://www.saksincorporated.com/vendorrelations.asp under “Master Documents and Announcements.” Our 856 ASN EDI requirement applies to all Direct to Door shipments with the following exceptions: Merchandise shipped over night or hand delivered to a store the same day as ordered. Consignment jewelry Bridal gowns and accessories Made-to-Measure merchandise where UPC is not available Leased operations For additional Direct-to-Door Shipment guidelines, see Direct-to-Door section. Your ASN must: • Be tested and certified by our EDI Offices before going into production. Vendors are required to notify the SFA EDI Office to begin testing. See contact list. • Be transmitted without delay prior to receipt of goods to our distributions center/stores or an expense offset fee will be assessed for late ASN. • Be transmitted accurately. Our Distribution centers consistently conduct audits to ensure that this is being achieved. If Saks Fifth Avenue identifies vendor errors, an expense offset fee will be assessed. See Vendor Quality Management section. • Be a consolidated VICS 856 Advance Ship Notice/Manifest at the carton level. • Be prepared by separate Bills of Lading and by DC location. For small package carrier (FedEx, UPS), a separate ASN is required for each carton. Be sure to include the tracking number in the REF ‘CN’ segment. • Reflect the same BOL number in the REF ‘BM’ segment that is used on the paper or electronic document. An expense offset fee will be assessed if either the BOL number is missing from an ASN or it does not match the BOL document. NOTE: In order for EDI vendors to discontinue sending packing slips, you must demonstrate the ability to quickly re-transmit an ASN upon request and obtain approval from the Vendor Relations Office. EDI-856 ASN Specifications INDUSTRY STANDARDS REFERENCE GS1 US “VICS EDI Ship Notice / Manifest (856) Guidelines” Phone: 1(800) 543-8137 Fax: (937) 435-7317 http://www.uc-council.org/ean_ucc_system/education_support/product_catalog.html If you experience system problems and cannot transmit an ASN on time, please contact the EDI team at [email protected]. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 31 GS1-128 SHIPPING CONTAINER LABEL To maximize the ASN opportunity, we require a related GS1-128 Shipping Container Label on all EDI shipments. The purpose of the GS1-128 is to connect the physical units of a vendor’s shipment with its electronic information. We do this by scanning the GS1-128 label and electronically matching it to the information in our ASN file. Once this is accomplished and verified, we are able to acknowledge the shipment, validate its accuracy, book into our inventory, and send the merchandise directly to our stores. For GS1-128 label format approval, email a copy to [email protected] or mail to SFA Vendor Relations. Any EDI shipments received without a GS1-128 label will be assessed an expense offset fee. • Ensure label is in legible and scanable condition upon arrival to our DC or store locations. • GS1-128 labels are not usable unless they are accompanied by a valid EDI-856 ASN. Confirm your GS1-128 label matches the ASN data. • Apply one GS1-128 label per carton. Do not apply the same barcode number to multiple cartons in a shipment. • Per GS1 US, a SSCC number should not be used to identify another shipping container for a minimum of 12 months from the time it is shipped to a trading partner. • Affix your GS1-128 Shipping Container Label on the longest side of the carton, not on the front. Ensure the label is placed upright (not sideways). It should be scanable, at least an ANSI “C” grade. Do not place it on a seam or around the corners of the carton. If your shipping carton is less than 4” in height (i.e., dress box), wrap the top of the label over (ensure the UCC/EAN-128 20 digit serialized shipping container code is positioned within band so it is scanable) or affix it on the top of the box as per our illustration. • The SSCC-18 serialized carton code number on any Saks Fifth Avenue GS1-128 carton label must remain unique and cannot be reused or duplicated for ANY shipment for ANY Saks Fifth Avenue Operating Companies for a period of 12months or an expense offset fee will be assessed. The uniqueness of the SSCC-18 is controlled in the S1-S9 (serialized) section of the number, which is assigned by each vendor. • Do not affix additional 20-digit barcode label in SSCC-18 format other than GS1-128. • If your shipping carton is also to be displayed on the selling carton, do not cover the product model number, UPC code, or any other consumer identification information with the GS1-128 label. INDUSTRY STANDARDS REFERENCE GS1 US “Application Standard for Shipping Container Codes” 1(800) 543-8137 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 32 GS1-128 SHIPPING LABEL FORMAT Label format and requirements per GS1 US Guidelines. Ship From ⇒ (Vendor Name and Address) ZONE A ZONE B ⇐ Ship To (SFA DC / Store Address) Carrier Routing Barcode ⇒ ZONE C ZONE D ⇐ Carrier Information ⇐ PO, Dept. Number, Group Number and Unit Count ZONE E ZONE G Store Barcode ⇒ ZONE H ⇐ Store Number ZONE I SSCC-18 ⇒ REQUIRED OPTIONAL SAMPLE LABEL FROM : Supplier Street City, State, Zip Code SHIP TO POST (420) 18072 1111111 SHIP TO: Saks Fifth Avenue WBDC #075 250 Highland Park Blvd Wilkes Barre, PA 18702 CARRIER: 1 PO# 0001234567 DEPT: 123 GRP: 23 NOTE: • • • Saks Fifth Avenue prefers a SSCC-18 (GS1128) label using subset C and printed using 20 Mil. This results in a barcode that is just over 1.25” tall x 3” wide. The actual label size should be 4” x 6”. For 4050VICS, group number to be included in Zone E FedEx BOL: 0123456789 QTY: 15 (91) 0001 1111111 1 STORE #0001 (00) 0 01234560000000789 11111111111111111 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 33 NON-ASN / BULK SHIPMENTS Vendors that are not EDI compliant must follow packing slip and carton labeling guidelines for Non-ASN / Bulk Shipments. An expense offset fee may be assessed for all shipments not in compliance with our EDI-ASN standards. PACKING SLIPS Packing slips must be prepared by purchase order for each store and must be emailed or faxed in advance to the appropriate office. Distribution Center WILKES BARRE Contact Information Phone: (570) 821-6240/6235 Fax: (570) 821-6242 [email protected] Phone: (909) 390-8843 Fax: (909) 390-8843 [email protected] [email protected] ONTARIO • Insert packing slips into a removable pouch and securely attach it to one carton per purchase order for each store. • Indicate “PACKING SLIP ATTACHED” on all six sides of that carton. • For trailer load shipments, attach pouch to the last carton loaded on the trailer. • For FedEx/UPS/RPS shipments, a packing slip must be attached to each carton. Do not include packing slips in the carton count on the Bill of Lading. • For all other shipments (non-trailer), place packing lists and a copy of the unsigned Bill of Lading into a removable pouch and securely attach it to one carton for each purchase order. SAMPLE PACKING SLIP Company Name Street Address City, State, Zip Code Operating Company Store # / Abbrev. Store Address PO# 1234567 Bill of Lading # 12345 Dept. 1234 BOX # 1 1 2 STYLE 123-A 123-B 123-C COLOR WHITE BLACK BLUE SIZE XS S M TOTAL: SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 TOTAL 5 10 10 Packing Slips must include the following information: • • • • • • • • • Company name / address Operating company name/address (i.e., Saks Fifth Avenue, OFF 5TH) PO number Dept. number Bill of Lading number Store number and abbreviation Number of cartons per store Style, color, size details Total units per store 25 Page 34 CARTON LABELING Labels should be printed, not handwritten and must contain all required information as follows: • • Pre-distributed shipment required information: 1. Vendor name/address 2. Operating company name/address (i.e., Saks Fifth Avenue, OFF 5TH) 3. Purchase order number 4. Department number 5. Saks Fifth Avenue designated store number and abbreviation Post-distributed shipment required information: 1. Vendor name/address 2. Operating company name/address (i.e., Saks Fifth Avenue, OFF 5TH) 3. Purchase order number 4. Department number 5. Style, color, size details Ensure all Saks requested information is separated and distinguishable from any additional vendor internal processing information. SAMPLE PRE-DISTRIBUTED SAMPLE POST-DISTRIBUTED FROM: SUPPLIER NAME STREET ADDRESS CITY, STATE, ZIP CODE FROM: SUPPLIER NAME STREET ADDRESS CITY, STATE, ZIP CODE SAKS OPERATION COMPANY SAKS OPERATION COMPANY PO NUMBER PO NUMBER DEPT. NUMBER DEPT. NUMBER STORE NUMBER / ABBREVIATION STYLE COLOR SIZE SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 35 LABEL PLACEMENT GUIDELINES The following carton label placement guidelines apply to all shipments. For questions, please contact [email protected]. CARTONS 6 INCHES OR MORE IN HEIGHT Label must fit within this rectangular dimension 1.38 inches 10.62 inches 12.00 inches TOP SIDE LABEL FOR GS1-128 LABELS, BARCODE MUST BE: • Oriented in a “picket fence” format • 12” maximum height from bottom of carton • 1.38” minimum height/side from carton bottom • Carton “side” is defined as longest side of carton CONVEYOR CARTONS LESS THAN 6 INCHES IN HEIGHT Label must fit within this rectangular dimension FOR GS1-128 LABELS, BARCODE MUST BE: • Oriented in a “ladder” format • 1” for the edge of carton • Alternative: Place label on carton side ensuring SSCC-18 is minimum 1.38” from carton bottom. Wrap excess over top of carton • Do not affix GS1-128 label over the taped seams of the carton CONVEYOR SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 36 VENDOR QUALITY MANAGEMENT SHIPMENT ACCURACY Vendor Quality Management identifies specific shipment discrepancies and frequency of errors to precisely disclose receipts. Saks Fifth Avenue conducts accuracy and financial audits on vendor shipments at our distribution centers. AUDITS Audits are performed by comparing and verifying the packing slip data or the ASN with the associated GS1-128 label (at store, style, color, size, quantity level) against the physical units. Audit reports titled ‘Shipment Statement’ and ‘Shipment Summary’ will be communicated to each vendor partner, to increase productivity gains and quality improvements. If shipment discrepancies are identified during VQM audit process, an expense offset fee will be assessed. VQM STRATIFICATION PI (Performance Index) or accuracy of your shipments will be calculated weekly through a stratification process. Subsequent to this process, your company can be promoted or demoted one PI level or remain at the same level. This evaluation will be formally communicated to your company quarterly. Saks Fifth Avenue Performance Ranking consists of several levels; Platinum, Gold Tier, Silver Tier, Bronze Tier, Entry Level and Targeted Level. Vendors who cannot maintain accuracy level of 98% will be identified as “Target” and will be alerted for audit. VENDOR TIERS Shipments Required to Promote 1 Accuracy % th Audit Every N Shipment Tier Level 99.9 10 Platinum Tier 2 99.7 7 Gold Tier 3 99.5 5 Silver Tier 4 98.8 3 Bronze Tier 5 98.1 1 Entry Level For questions and concerns, please contact Karrie Ewing at [email protected] or (410) 297-5574. RECEIVED NOT ORDERED Saks Fifth Avenue purchase orders specify style, color, size of each unit for each store. All vendors are expected to ship according to the issued and approved purchase order. Units not shipped accordingly to style, color, size and store will be considered overages and/or substitutions and will be classified as Received-Not-Ordered. Received Not Ordered negatively impacts the open-to-buy process making it difficult to effectively manage the overall business. It is important to ship units correctly to ensure best customer service in our stores. Various circumstances and changes may impact the initial purchase order prior to shipping. Any changes made will be communicated by the buying office. It is your responsibility to request an EDI-PO retransmission or a hard copy reprint of the updated purchase order as confirmation of the change. Please be advised Saks Fifth Avenue reserves the right to refuse or return shipment without vendor authorization. Saks Fifth Avenue also reserves the right to keep the Received-Not-Ordered units and assess the appropriate expense offset fee. PARTIAL SHIPMENTS AND BACK ORDERS Saks Fifth Avenue accepts partial and back order shipments as long as the purchase order remains approved and is shipped prior to the Cancel date. Do not substitute any units on any purchase order. If you cannot ship as specified, please communicate with your buying office. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 37 TRANSPORTATION REQUIRMENTS All merchandise must be distributed, marked, and shipped as indicated on the purchase orders. Only shipments with a valid purchase order number will be accepted. To avoid refusal/return of shipments, do not uphold any phone orders, verbal communications or unofficial documents. If freight cost is covered by Saks Fifth Avenue, shipment must be made “Freight Collect.” If shipments are made contrary to these instructions, the vendor will be responsible for any loss, damage, or delay claims in addition to all freight costs. For Port of Entry (POE) shipments, special purchase orders and container shipments, please contact the Transportation Office for instructions at [email protected]. All orders must adhere to the following Shipping & Routing guidelines. 1. Package Carrier: 10 cartons, 120 lbs. – use FEDEX Ground. 2. Consolidators/LTL Carriers: For all shipments that are 11 cartons or more, or 121 lbs. or more, but less than 750 cubic feet and less than 4,000 pounds. See Carrier Matrix for Consolidators or LTL Carriers and geographic designations. 3. Volume Shipments: Over 4,000 lbs. or over 750 cubic feet must have authorization. All volume shipments must be reported to corporate transportation at least three (3) working days prior to planned ship date and at least three (3) days prior to the cancel date. Loading is the responsibility of the vendor. 4. Air Shipments: Must have authorization from SFA Transportation. The authorization number and actual invoice value of the merchandise must be declared on the Air Bill. 5. Direct-To-Door Shipments: Must have authorization from SFA Transportation. Authorization approval is requested through our buyer on a ONE TIME basis. Recycling or reusing an authorization number(s) is not allowed. If shipped without the correct authorization number or merchandise is not received within the approved time frame, it may result in an expense offset fee. For additional information, please reference the Shipping & Routing Guide located on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” Failure to follow shipping and routing standards may result in an expense offset fee. WEB TENDERING Web Tendering is a web-based method of routing orders which minimizes dock refusals and non-compliance issues. This is required for all shipments destined to our distribution centers; it does not apply to any direct-to-door shipments. Web tendering allows vendors to: 1. Validate purchase orders prior to shipping 2. Create and respond to requests for shipment authorization 3. Receive e-mail routing instruction providing authorization number, carrier, shipping date, etc. To update addresses, contacts, hour of operation, please contact Transportation at [email protected]. NOTE: This program does not exempt vendors from the following violations: 1. Unapproved carrier or carrier substitution 2. Weight, carton count, or cube that varies +/- 10% from your web tender request 3. Small package shipments tendered via palletized mode 4. Vendor specific freight term agreement For Web Tendering Assistance, contact SFA Web Tendering Help Desk at (410) 297-5245 or email [email protected]. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 38 VENDOR DELIVERED MERCHANDISE You must call and fax a copy of the signed Bill of Lading to the receiving Distribution Center at least 1 day prior to delivery. We strongly encourage you to work with a carrier listed in the Carrier Matrix. If your chosen carrier fails to meet our shipping standards, an expense offset fee will be assessed. The Carrier Matrix can be found in our Shipping and Routing Guide on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” For freight collect shipments, vendors must call the appropriate location to schedule an appointment at least 2 business days prior to the anticipated delivery date. BILL OF LADING We prefer an electronically transmitted Bill of Lading (BOL) for all shipments. Vendors working with an authorized carrier are responsible for establishing the preferred method of receiving your BOL. Failure to follow our authorized carrier’s preferred means of receiving Bills of Lading may result in an expense offset fee. NOTE: A separate BOL must be provided for each shipment and DC. The carrier Bill of Lading must include the following information: 1. 2. 3. 4. 5. 6. All purchase order and department numbers Total number of cartons for each purchase order Total weight and total cubic feet for each shipment Merchandise description Vendor name and shipping address Authorization number for volume loads MASTER CONSOLIDATION MANIFEST A master consolidation manifest must be completed for each shipment to our DC or SFA Freight Consolidator. Provide the carrier an envelope marked ‘Manifest’ containing the original document along with a copy of the Bill of Lading. On the Bill of Lading please note ‘See attached Manifest’. Be sure to retain a copy for your records. A copy of this document must be provided to your SFA Accounts Payable representative upon request to complete proper research of non-payment issues. SAMPLE MANIFEST FROM: Company Name Street Address City, State, Zip Code TO: SFA Distribution Center Street Address City, State, Zip Code VIA: Freight Carrier INVOICE # STORE ABBREV. STORE # PO # DEPT. # 10000 20000 30000 NY BH LV 001 003 045 3210000 123 5 30 LBS 3220000 3230000 123 123 20 15 75 LBS 50 LBS 40 CTNS 155 LBS TOTAL SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 # OF CARTONS WEIGHT Page 39 DIRECT-TO- DOOR SHIPMENTS Shipments requested to be sent directly to the store require a Direct-to-Door Authorization Number which will be obtained from the Transportation department by the buying office. NOTE: Only Special Orders shipped directly to New York Store #001 do not require an authorization number. • • • • • Shipments must be received by the designated store within the authorized date. A DTD authorization number is only valid per PO, on a ONE TIME shipment basis. Do not reuse an authorization number. The vendor is required to display the authorization number and the effective date on the invoice, packing lists, carton labels and bill of lading. Unauthorized Direct-To-Door shipments and/or failure to follow proper store receiving process will result in an expense offset fee. SFA is unable to accommodate: a. A 50/50 split agreement for freight charges incurred b. A reimbursement of the difference in ground vs. air charges For questions, contact (410) 297-4488 or [email protected]. AUTHORIZATION CHART AUTHORIZATION REQUIREMENT FedEx Standard Overnight FedEx 2 Day FedEx Ground Type of Purchase Order or Merchandise Afternoon Next Business Day Afternoon 2nd Business Day 1-5 Business Days Special Order A A N N/A N Fine Jewelry Note: USPS registered mail preferred due to insurance coverage A A N/A A N Fashion Jewelry Consignment Jewelry A A A N/A N Perishable Food A N N N/A N Foreign Supplier Shipment A A A N/A A USPS Vendor Pays Freight Registered Mail Vendor's Choice A = Authorization Required N = Authorization Not Required N/A = Not Applicable SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 40 ACCOUNTS PAYABLE OUR COMPANY STRATEGY Saks Fifth Avenue is committed to efficiently process payment for all invoices. Non-compliance with our invoicing standards may cause processing delays. Payment Terms are upon receipt of merchandise or invoice, whichever is later. Due dates will be extended without the loss of th discount until the invoice is received. Merchandise received on or after the 25 of the month will be paid as though received on the first of the following month. Additionally, merchandise which is shipped early, if accepted, will have the payment due date calculated from the “Start Ship Date” on the purchase order. Failure to follow invoicing instructions may result in an expense offset fee. These fees are determined if additional measures are required to be taken by the Accounts Payable department. VENDOR SETUP The Buying Office will provide a copy of the setup documents and will work with the vendor to ensure the proper payment terms are negotiated. The following documentation is required by Accounts Payable to complete your setup request: 1. 2. 3. Completed setup and maintenance form Blank copy of invoice Copy of Customs Bond (For goods are manufactured overseas) DOMESTIC SUPPLIER Saks Fifth Avenue can only purchase from a company with Landed Duty Paid (LDP) terms of sale. All requirements listed below must be met in order to be set up as a domestic supplier. 1. 2. 3. 4. 5. 6. 7. A physical presence and Employer Identification/Tax ID Number (EIN) in the U.S Invoices for all shipments must be in English, in U.S. dollars with a U.S. remittance address Receive payment by check in U.S. dollars, mailed by post to physical U.S. address Handle all billing inquiries and payment issues through a U.S. office in English Have a physical “Return To Vendor” address within the United States. Fully comply with the Domestic Shipping Instructions as Indicated in the SFA Vendor Standards Manual. • PO Terms and Conditions • Business Practice Standards • Packing and Shipping • Routing and Transportation For imported products, if you or a related entity is the importer of record, please provide the following details: • Name of Customs Broker • Copy of Customs Bond • Fish & Wildlife Certificate (if applicable) • Any additional relevant government licenses (i.e., food and drug) The foreign source's invoice must identify the supplier as the buyer and the transportation documents must name the domestic vendor as the consignee. Do not indicate Saks Fifth Avenue as the consignee or the notify party on any customs entry documents. The supplier is the responsible party that initiates the international transaction and is entirely responsible for customs clearance. NOTE: If you do not apply as a domestic supplier, the buying office will instruct you to work with the International Compliance Team. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 41 EDI 810 ELECTRONIC INVOICES Prior to transmitting any 810 electronic invoices, you must be tested and certified by our SFA EDI Office. Once you have been approved to transmit EDI-810 Invoices, discontinue mailing paper invoices or an expense offset fee will be assessed, unless specifically request by SFA Accounts Payable. • • • • • • • Mapping specifications are located on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” An offset fee will be assessed for any invoice transmissions other than VICS 4010 version. Saks requires one invoice for each shipment, by store per PO. Ensure invoices are accurate, do not include information on merchandise that is back ordered or not shipped. Any incorrect information will result in an expense offset fee. Invoices must be transmitted to the correct Saks Fifth Avenue mailbox. Do not recycle invoice numbers. If EDI invoices fail our edits, corrected invoices must be submitted in order to receive payment. Do not retransmit invoices unless instructed to do so by EDI Department or Accounts Payable. PAPER INVOICE REQUIREMENTS (NON-EDI) Saks requires one invoice for each shipment, by store per PO. Do not send invoices with merchandise shipments. Invoices included with shipments will not be sent to Accounts Payable for processing. Invoices must be mailed to: Corporate Accounts Payable/Saks Fifth Avenue Attn: Invoice Entry Department P.O. Box 20040 Jackson, MS 39289-0040 NOTE: For Consignment Billing, please send invoices in attention to the Consignment Department. • • • • Send only one original invoice. Do not recycle invoice numbers. No handwritten changes or carbon copies are acceptable. Send all paper invoices in a single envelope. To avoid an expense offset fee, group your documents by PO and invoice date. Each invoice must contain: 1. Vendor name and remittance address 2. Saks 5-digit vendor number 3. Operating company name/address (i.e., Saks Fifth Avenue, OFF 5TH) 4. Purchase order number (one PO # per invoice) 5. Department number (3 digit) 6. Invoice date (Ship Date) NOTE: Post-dated invoices will not be accepted. 7. Payment terms 8. Unique numeric invoice number (10-digit max). For multi-page invoice, include invoice and page number on each page. Do not staple multi-page invoices. 9. Store name and number of selling location 10. Carton count 11. Total cost and units per style number, as on the purchase order. Units must be in eaches (the selling unit), not dozens or sets. 12. Total merchandise cost in U.S. dollars. (List on last page of a multi-page invoice.) 13. Total units invoiced. Units must be in eaches, not dozens or sets. All perforations must be removed prior to mailing. Invoices must only contain merchandise as detailed on the Saks Fifth Avenue purchase order. Do not include any other charges. Saks Fifth Avenue will not pay freight charges invoiced by vendors. Freight charges added to merchandise invoices will result in an expense offset fee. Vendor invoices for freight charges will be disregarded. We will not pay for additional charges (insurance, hangers, ticketing, special order, handling or rush fees, etc.) that appear on a merchandise invoice. If Saks Fifth Avenue has agreed to pay for any charges related to your order, they must be invoiced separately and sent to the appropriate contact with a copy of the agreement. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 42 PAYMENT TO DOMESTIC VENDORS Payments are issued once a week. There are no exceptions to this issuance process. All checks are dated with a Wednesday date. All invoices posted to the vendor’s trial balance as of the previous Friday and are due through the date of the check, will be included on the vendor’s check. All checks and related documents are delivered to the United States Postal Service on Wednesday afternoon. The following documents will be provided: • • • A check in US dollars made payable to the vendor or factor A remittance advice listing all invoices being paid and other items Debit Memo/Chargeback documentation for reasons of expense offset fee (if applicable) The remittance advice will display the following information: • • • • • • • • • • • • • Check number Check date Pay to number Pay to name Vendor number Operating division (006-SFA; 007-OFF 5TH) Merchandise department number Document number (including type, see type below) Document date Gross amount Discount amount Net amount Grand total The Debit Memo/Chargeback document will display the following information: • • • • • • • • Vendor number Vendor name Check number Check date Debit Memo/Chargeback number Chargeback date Amount Violation Code/Description and any additional details PROOF OF DELIVERY (POD) REQUESTS ON UNPAID INVOICES To request payment on an unpaid invoice, the vendor must mail the proof of delivery along with the corresponding invoices to: Corporate Accounts Payable/Saks Fifth Avenue Attn: Vendor Correspondence P.O. Box 20040 Jackson, MS 39289-0040 A valid POD is a freight bill stamped and signed by an authorized Saks Fifth Avenue representative at the designated shipment location and a copy of the Master Consolidated Manifest. We will only accept a BOL as a valid form of POD if merchandise was shipped and signed by an approved SFA consolidator. The freight bill or Bill of Lading must include: 1. 2. 3. Purchase order number Carton count (if multiple orders, provide carton count by purchase order) Operating company name/address (i.e., Saks Fifth Avenue, Saks OFF 5TH) SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 43 VENDOR PORTAL Vendor are required to utilize the Vendor Portal for inquires on payment information and chargeback details. The portal is located on our website https://www.saksincorporated.com/vendorrelations. Failure to use the VMS for payment inquiries will result in a $100 processing fee. To set up for access, please contact Accounts Payable at [email protected]. CHARGEBACK DISPUTES • Chargeback disputes should be communicated in a timely manner upon receipt of payment, not accumulated for quarterly, seasonal, or annual settlements. The exception to this rule is RTV’s and shortage chargebacks, which should be disputed within 7 months in the event a claim with the carrier needs to be filed. • Accounts Payable – within 30 days • Transportation – within 90 days • Vendor Compliance – within 6 months • All chargeback inquiries should be made in writing, either by fax or e-mail with the following information: 1. 2. 3. 4. • • • • Debit Memo/Chargeback number(s) and Reason Code(s) Reason for dispute Check number Point of contact: e-mail address, phone number, and address If payment delay was caused by vendor, repayment request of unearned discount will be denied. (i.e., invoices sent to an incorrect address, merchandise did not agree with the purchase order, or the account is in debit balance). Trade discounts will not be refunded regardless of when an invoice is paid. A cost difference is when the invoice cost is greater than the purchase order cost. It is our policy to pay for merchandise at the lower price than what is indicated on the purchase order or invoice. Please verify all information on the purchase order prior to shipping. For Accounts Payable inquiries made after six months, an expense offset fee of $30 per achieved claim may be assessed. Your chargeback is identified by the two alpha characters or reason codes that follow your ten-digit document number. VIOLATION CODE DESCRIPTION CONTACT AC Advertising Allowance, Demo Allowance & Contest charge Accounts Payable AP Advertising Allowance, Demo Allowance & Contest reversal Accounts Payable CC Cost Differences, Shortages and Clothing Allowance charge Accounts Payable CP Cost Differences, Shortages and Clothing Allowance reimbursement Accounts Payable MC Markdown Allowance or Cost Allowance charge Accounts Payable MP Markdown Allowance or Cost Allowance reversal Accounts Payable PC Apply a dollar hold on the account, post audit findings Accounts Payable PP Release a dollar hold, post audit reversals Accounts Payable RC Return of merchandise charge, concealed shortage in the store Accounts Payable RP SI Return of merchandise reversal, reversal of a concealed shortage Standard Invoice Accounts Payable Transportation TC Transportation charge Transportation TP Transportation reimbursement Transportation VC Vendor Relations/Compliance charge Vendor Relations VP Vendor Relations/Compliance reimbursement Vendor Relations VV Standard Invoice violation Accounts Payable SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 44 VENDOR INFORMATION UPDATES To prevent any payment process delays, notify us of any changes (i.e., address updates, company status changes). Be sure to include the following information in your communication: 1. 2. 3. 4. 5. 6. 7. Operating company (Saks Fifth Avenue, Saks OFF 5TH) Your company name and vendor number Old company address and new company address (if applicable) Previous parent company name and new parent company name (if applicable) State reason for update (i.e., move, merger) Effective date of change Point of contact: email address, phone numbers SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 45 EXPENSE OFFSET FEES FLOOR READY VIOLATIONS CODE VIOLATION / DESCRIPTION 321 No UPC / EAN tickets on goods 323 Wrong UPC tickets 324 Wrong retail price on ticket 325 Wrong ticket placement 327 UPC non-scanable barcode 328 Other ticket problems 329 Not approved hanger / eCommerce on hanger 330 No ASN / Not EDI compliant 331 Unusable GS1-128 label 332 No retail price on UPC/EAN tickets 332 GS1-128 label located incorrectly 335 GS1-128 number reused within a year 336 UPC not on GXS Catalogue or manually corrected 337 Merchandise received different from photo sample 338 Unusable ASN 343 No GS1-128 label 352 Late ASN 379 No / Wrong BOL on ASN 429 Shipped without hangers inserted PACKING VIOLATIONS 390 More than one PO in carton 492 No / Wrong PO marked on cartons 493 No / Wrong store marked on cartons PACKING SLIP VIOLATIONS – For non-ASN shipments 341 Packing slip not on carton 342 No packing slip or Unusable Packing Slip UNAUTHORIZED CHANGES TO SHIPMENT Late Shipment 362 PO cancelled 363 Received Not Ordered Handling Fee 469 Received Not Ordered 725 AUDIT VIOLATION Audit Variance (VQM) 369 SHIPPING VIOLATIONS 381 Cartons per PO# not detailed on BOL 382 No or Wrong PO# on BOL Direct to Door Unauthorized Shipment / Failure to Follow Proper 358 Receiving Process 906 Unapproved Carrier Substitution 920 Exceeds Package Carrier Carton Limit 921 Exceeds Package Carrier Weight Limit 930 Failure to Follow Routing Instructions 930 Unauthorized Accessorial Charge SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 OFFSET FEE $25 per shipment plus .10 per unit $25 per shipment plus .05 per unit $25 per shipment plus .05 per unit $25 per shipment plus .05 per unit $25 per shipment plus .05 per unit $25 per shipment plus .05 per unit $25 per shipment plus .39 per item $10 per carton $10 per carton $25 per shipment plus .05 per unit $5 per carton $500 per shipment $5 per UPC $900 per photo $10 per carton $10 per carton $5 per carton $150 per PO shipment $25 per shipment plus .39 per item $5 per carton or $150 minimum $5 per carton or $150 minimum $150 per PO shipment $150 per PO shipment $5 per carton or $150 minimum $250 per PO shipment $250 per PO shipment $25 per incident ½ cost price of goods per incident $25 per PO shipment $150 per PO shipment $150 per PO shipment $60 plus full freight charges $50 plus full freight charges $60 plus full freight charges $60 plus full freight charges $60 per incident plus $25 handling fee $60 plus full freight charges Page 46 ACCOUNTS PAYABLE VIOLATIONS VIOLATION / DESCRIPTION Unreadable document EDI-810 electronic invoice not provided or is unusable. (For EDI vendors only) Continuing to mail paper invoices after conversion to 810 electronic invoicing Duplicate or recycled 810 or paper invoices sent Incorrect or missing segment value on 810 invoice Freight, handling or other miscellaneous charges on invoice, 810 or paper invoices Invoice Formatting OFFSET FEE $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event $25 per invoice / $150 cap per event Missing or Wrong: • Vendor name, your Saks 5-digit vendor number, and remit to address • Invoice date • Payment terms • Purchase order number • Department number • 3 digit store number and/or 2 character store alpha code • Cost per unit and extended cost per style (unit as detailed on PO) • Total units invoiced (unit as detailed on PO) • Total cost of invoice in U.S. dollars • Invoiced carton count SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 47 FULL LINE STORE LISTING STORE # 001 003 004 008 010 018 020 021 023 024 026 028 029 030 031 032 034 036 037 038 039 041 043 045 046 049 056 057 069 072 074 078 089 090 092 094 101 102 173 194 202 207 212 254 613 635 667 671 673 674 675 679 689 STORE NAME New York Beverly Hills Tysons II New Orleans North Palm Beach Cincinnati Chicago Tulsa Chevy Chase Boca Raton Phoenix Troy Atlanta Boston Bala Cynwyd Dadeland Houston Galleria South Coast Plaza Bal Harbour Bergen County Frontenac Beachwood Palm Beach Las Vegas San Francisco Dallas Stamford San Antonio Naples Greenwich Sell Off East Short Hills Orlando Sarasota Fort Meyers Sell Off West New York Off Site NY Bridal Reserved Pool Stock Pool Stock East Pool Stock West Austin Santa Barbara Palm Desert Walt Whitman Birmingham South Orange County Highland Park Stony Point Raleigh Chevy Chase Men’s Store Columbus Keystone FSH Saks Direct ABBREVIATION NY BH TY NO NP CN CG TL CC BR PX TR AT BN BC DA HO SC BA BY FR BW PL LV SN DL ST SA NS GW SO SL OF SR FF SW LS BP PB OW AU SB PA WW BI OA HK RI RA CV CO IP SK ADDRESS 7 East 49th Street, New York, NY 10022 9600 Wilshire Boulevard, Beverly Hills, CA 90212 2051 International Dr., McLean, VA 22102 301 Canal St, New Orleans, LA 70130 3109 PGA Blvd, Palm Beach Gardens, FL 33410 101 W. Fifth Street Cincinnati, OH 45202 700 N. Michigan Ave, Chicago, IL 60611 1780 Utica Square, Tulsa, OK 74114 5555 Wisconsin Ave, Chevy Chase, MD 20815 5820 Glades Road, Boca Raton, FL 33431 2446 East Camelback Rd, Phoenix, AZ 85016 2901 West Big Beaver Rd, Troy, MI 48084 3440 Peachtree Rd, Atlanta, GA 30326 Prudential Center, Boston, MA 02199 2 Bala Plaza, Bala Cynwyd, PA 19004 7687 North Kendall Dr, Miami, FL 33156 5115 Westheimer Rd, Houston, TX 77056 3333 Bristol St, Costa Mesa, CA 92626 9700 Collins Ave, Bal Harbour, FL 33154 380 Hackensack Ave, Hackensack, NJ 07601 1 Plaza Frontenac, Frontenac, MO 63131 26100 Cedar Rd, Beachwood, OH 44122 172 Worth Ave, Palm Beach, FL 33480 3200 Las Vegas Blvd South, Las Vegas, NV 89109 384 Post St, San Francisco, CA 94108 13550 Dallas Pkwy, Dallas, TX 75240 140 Atlantic St, Stamford, CT 06901 650 North Star Mall, San Antonio, TX 78216 5395 Tamiami Trail North, Naples, FL 34108 205 Greenwich Ave, Greenwich, CT 06830 250 Highland Park Blvd., Wilkes Barre, PA 18702 1200 Morris Turnpike, Short Hills, NJ 07078 8001 South Orange Blossom Blvd, Orlando, FL 32809 3501 South Tamiani Trail, Sarasota, FL 34239 13499 Us Hwy 41 Southeast, Fort Meyers, FL 33907 4652 Guasti Rd, Ontario, CA 91761 250 Highland Park Blvd., Wilkes Barre, PA 250 Highland Park Blvd., Wilkes Barre, PA 250 Highland Park Blvd., Wilkes Barre, PA 4652 Guasti Rd, Ontario, CA 91761 9722 Great Hills Trail, Austin, TX 78759 1001 State Street, Santa Barbara, CA 93101 73555 El Paseo Road, Palm Desert, CA 92260 230 Walt Whitman Road, Huntington, NY 11746 129 Summit Blvd, Birmingham, AL 35253 500 Mission Viejo Mall, Mission Viejo CA, 92691 1849 Green Bay Rd., Highland Park, IL 60035 9214 Stony Point Pkwy, Richmond, VA 23235 7700 Old Wake Forest Road, Raleigh, NC 27616 5300 Wisconsin Ave NW, Washington DC 20015 1500 Polaris Pkwy, Columbus, OH 43240 8725 Keystone Crossing, Indianapolis, IN 46240 1 Walden Books Drive, La Vergne, TN 37086 NOTE: For stores in blue, see the Carrier Matrix located in the Shipping & Routing Guide available on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 48 OFF 5TH STORE LISTING STORE # 007 012 025 027 033 050 051 052 054 055 059 060 062 064 066 067 071 073 076 080 081 082 083 088 093 096 097 098 193 273 281 282 292 301 305 306 308 309 310 311 312 383 714 715 716 717 718 719 720 722 723 724 STORE NAME Cabazon O5 Bergen O5 Ellenton O5 Woodfield O5 Sawgrass O5 Waikele O5 Gurnee O5 Petaluma O5 Camarillo O5 ABBREVIATION CZ BM EF WI SG HC GM PV CF Potomac O5 Franklin O5 Tucson O5 Dawsonville O5 Raleigh O5 Folsom O5 Niagara O5 Sugarland 05 Locker Stock East Westbury O5 San Marcos O5 Orlando O5 Minneapolis O5 Milpitas O5 Aurora O5 Las Vegas O5 Clinton O5 Riverhead O5 Ontario O5 Locker Stock West Hold & Flow O5 New Store Staging O5 New Store Staging O5 New Store Staging O5 San Diego O5 Grapevine O5 Wrentham O5 Tempe O5 Woodbury O5 Leesburg O5 Auburn O5 Anaheim O5 New Store Staging O5 Aventura O5 Elizabeth O5 Concord O5 Katy O5 Dolphin O5 North Atlanta O5 Opry O5 Arundel O5 Naples O5 Cincinnati O5 PO FM TA DG RN FO NC SQ PK WB SM OC IC MO AF LN CT RH ON OL HF ND NG NM SD GV WM TP WO LB AB AN NF AV EN CM KM DP NL OS AM NA CI ADDRESS 48400 Seminole Rd, Space 306, Cabazon, CA 92230 120 Bergen Town Center, Paramus, NJ 07652 5461 Factory Shops Blvd, Ste 800, Ellenton, FL 34222 1430 East Golf Rd, Bldg C, Schaumburg, IL 60173 12801 West Sunrise Blvd #445, Sunrise, FL 33323 94-800 Lumiaina St, Waipahu, HI 96797 6170 West Grand Ave, Ste 543, Gurnee Mills, IL 60031 2200 Petaluma Blvd North, Petaluma, CA 94952 520 East Ventura Blvd, Ste. 1400, Camarillo, CA 93010 2700 Potomac Mills Cir, Ste 207, Prince William, VA 22192 1618 Franklin Mills Ct, Ste 1455, Philadelphia, PA 19154 7401 North Lacholla Blvd, Space A91, Tucson, AZ 85741 800 Highway 400 South, Ste 185, Dawsonville, GA 30534 1001 Airport Blvd, Space 100, Morrisville, NC 27560 13000 Folsom Blvd #309, Folsom, CA 95630 1892 Military Rd, Niagara Falls, NY 14304 2745-C Town Center Blvd, Sugar Land, TX 77479 250 Highland Park Blvd., Wilkes Barre, PA 18702 1070 Old Country Road, Garden City, NY 11530 3943 IH35 South, San Marcos, TX 78666 4951 International Drive, Suite 1B.A, Orlando, FL 32819 655 Nicollet Mall, Minneapolis, MN 55402 1330 Great Mall Dr, Anchor J, Milpitas, CA 95305 549 South Chillicothe Rd, Aurora, OH 44202 7680 Las Vegas Blvd South, Box 1, Las Vegas, NV 89123 20 Killingworth Turnpike, Clinton, CT 06413 701 Tangers Drive, Riverhead, NY 11901 4490 Mills Circle, Anchor L, Ontario, CA 91764 4652 Guasti Rd, Ontario, CA 91761 250 Highland Park Blvd., Wilkes Barre, PA 18702 250 Highland Park Blvd., Wilkes Barre, PA 18702 250 Highland Park Blvd., Wilkes Barre, PA 18702 250 Highland Park Blvd., Wilkes Barre, PA 18702 1750 Camino del Reina, San Diego, CA 92108 3000 Grapevine Mills Pkwy, Grapevine, TX 76051 1048 South St, Ste A200, Wrentham, MA 02093 500 Arizona Mills Road, Tempe, AZ 85283 Grapeville Court, Suite 850, Central Valley, NY 10917 241 Ft. Evan Road NE, Leesburg VA 20176 4700 Baldwin Avenue, Auburn Hills, MI 48326 20 City Blvd West Building B, Orange, CA 92868 250 Highland Park Blvd., Wilkes Barre, PA 18702 18701 Biscayne Blvd, Aventura, FL 33180 651 Kapkowski Rd, Elizabeth, NJ 07201 8281 Concord Mills Blvd, Concord NC 28027 5000 Katy Mills Circle, Katy, TX 77494 11201 NW 12th Street, Suite J100, Miami, FL 33172 915 Ridgewalk Pkwy #800, Woodstock, GA 30188 247 Opryland Drive, Nashville, TN 37214 7000 Arundel Mills Circle, Hanover, MD 21076 10801 Corkscrew Road, Ste. 353, Estero, FL 33928 1047 Forest Fair Drive, Cincinnati, OH 45240 NOTE: For stores in blue, see the Carrier Matrix located in the Shipping & Routing Guide available on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 49 STORE # 726 729 STORE NAME Atlanta O5 Golden O5 ABBREVIATION AL GO 731 732 Destin O5 Hilton Head O5 DE HD 734 735 736 737 738 739 741 742 743 744 753 Deer Park O5 Palm Beach O5 Mercedes O5 St. Augustine O5 Dallas O5 San Antonio O5 Gilroy Cincinnati Oklahoma City O5 Merrimack 05 St. Louis O5 DK PB ME AS DT SX GI CD OH MR SS 756 757 761 763 765 769 770 774 777 780 781 782 783 784 786 785 787 789 807 808 809 810 811 812 813 814 Rosemont O5 Syracuse 05 Jackson O5 Phoenix O5 Grand Prairie O5 Livermore Vineland O5 Mebane O5 Cypress O5 Northbrook O5 Pittsburgh O5 Portland O5 New Store Staging- O5 Charleston - 05 Kansas City O5 Hilton Head O5 SSC-Jackson OFF 5TH DIRECT Boston O5 Charlotte O5 Columbus O5 Eagan O5 Louisville O5 Milwaukee O5 North San Diego O5 Costa Mesa O5 RS SY JM PZ GR LM VF MA CS NB PI PR NS CB KK HI JK OD BT CE CU EM LK MW NR CJ ADDRESS 5900 Sugarloaf PKWY 269, Lawrenceville, GA 30043 14500 W. Colfax Ave. #161, Lakewood, CO 80401 10406 Emerald Coast Pkwy W., St. 84A-G, Destin, FL 32550 24 Shelter Cove Lane, Hilton Head Island, SC 29928 The Arches at Deer Park; 455 Commack Rd, Suite 1250, Deer Park, NY 11729 1801 Palm Beach Lks #W413, Palm Beach, FL 33401 5001 E Expressway 83, Mercedes, TX 78570 494 Prime Outlet Blvd, St. Augustine, FL 32084 8040 PARK LANE, DALLAS, TX 75231 5819 Worth Parkway, San Antonio, TX 78257 681 Leavesley Road, Gilroy, CA 95020 301 Premium Outlet Drive, Monroe, OH 45050 7650 W. Reno Avenue, H-800, Oklahoma City, OK 73127 80 Premium Outlet Blvd., Merrimack, NH 03054 18501 Outlet Blvd, Space #306, Chesterfield, MO 63005 5220 Fashion Outlets Way Suite #1295, Rosemont IL 60018 306 Hiawatha Blvd, Syracuse, NY 13290 200 Bass Pro Drive, Suite 320, Pearl, MS 39208 4976 Premium Outlet Way #100,Chandler, AZ 85226 2950 W. I-20, Suite 125, Grand Prairie, TX 75052 3310 Paragon Outlet Blvd., Livermore, CA 94511 8215 Vineland Ave, Suite 190, Orlando, FL 32821 4000 Arrowhead Blvd., #380, Mebane, NC 27302 29300 Hempstead Rd #1301, Cypress, TX 77433 127-A Skokie Blvd, Northbrook, IL 60062 2200 Tanger Blvd #450, Washington, PA 15301 7485 S.W. Bridgeport Road, Tigard, OR 97224 250 Highland Park Blvd., Wilkes Barre, PA 18702 4840 Tanger Outlet, #500, North Charleston, SC 29418 1843 Village West Pkwy Kansas City, KS 66111 1260 Ford Island Road, Bluffton, SC 29910 3455 Highway 80 West, Jackson, MS 39209 One Walden Books Drive, Lavergne, TN 37086 300 Canal Street, Somerville, MA 02145 5404 New Fashion Way, Charlotte, NC 28278 3940 Stelzer Rd, Columbus, OH 43219 3885 Eagan Out Pky 1100, Eagan, MN 55122 1155 Buck Creek Rd #400, Simpsonville, KY 40067 11500 Burleigh St #170, Wauwatosa, WI 53222 11940B Carmel Mt Rd 102, San Diego, CA 92128 901 S Coast Dr., Costa Mesa, CA 92626 NOTE: For stores in blue, see the Carrier Matrix located in the Shipping & Routing Guide available on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 50 DISTRIBUTION CENTERS FULL LINE AND OFF 5TH STORES Distribution Center Abbreviation Location # Address Contact Information Wilkes Barre WBDC 075 250 Highland Park Blvd. Wilkes Barre, PA 18702 Performance Team West / Gail Triangle GLTR 091 12816 Shoemaker Avenue Santa Fe Springs, CA 90670 P: (615) 995-8803 F: TBD Ontario Fashion OFDC 091 4652A Guasti Road Ontario, CA 91761 P: (909) 390-8827 F: (909) 390-8843 P: (570) 821-6240/6235 F: (570) 821-6242 For shipping and routing information, see the Carrier Matrix located in the Shipping & Routing Guide available on our website at https://www.saksincorporated.com/vendorrelations/sfaevendors.asp under “Master Documents and Announcements.” NOTE: As of January 20, 2014, all merchandise intended for HRDC must be sent to Wilkes Barre Distribution. Effective June 19, 2014, all shipments intended for OFDC must be routed to our new distribution center: Performance Team / Gale Triangle Saks Fifth Avenue DC#091 12816 Shoemaker Avenue Santa Fe Springs, CA 90670 For more details, please refer to the Important Announcement posted to https://www.saksincorporated.com. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 51 OVERVIEW OF PAST REVISIONS JUNE 19, 2014 SECTION PAGE DESCRIPTION Contact List 6 Vendor Relations Contact List - new phone numbers and location Ticket Placement Carton Specifications and Requirements 25 OFF 5TH Shoe ticket placement 30 Carton size / dimensions OFF 5TH Store Listing 49 New Staging Store #292 JUNE 6, 2014 SECTION PAGE DESCRIPTION Transportation Receiving Contact 7 New contact for GLTR West Coast DC EDI Outbound Documents 17 New Transaction – EDI 180 Return Merchandise Authorization Full Line Ticket 23 Reference to RFID Implementation Guide for EPC tag requirements Distribution Centers 51 New West Coast DC Address MAY 6, 2014 SECTION PAGE DESCRIPTION Distribution Center 51 New address effective June 30, 2014 for West Coast DC OFF 5TH Store Listing 50 New store location – Store #814 Costa Mesa MARCH 20, 2014 SECTION PAGE DESCRIPTION Fur Labeling Requirements 20 Labeling requirements extend to all product garments and accessories, in addition to shoes and handbags. Ticket Placement Guide 25 OFF 5TH Shoes Hanger Standards 26 Hang / Flat indicator on Purchase Order Store Listing 48-49 Address change for 173 and Sell Off Locations MARCH 6, 2014 SECTION PAGE Distribution Center 7 Store Listing 49 GS1-128 Label Format 33 SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 DESCRIPTION Wilkes Barre Distribution Center address and phone numbers Address for Hold & Flow #273, Staging Stores #281 and 282 changed to Wilkes Barre DC #075 Group Number to be included in Zone E for 4050VICS Trading Partners Page 52 DECEMBER 6, 2013 SECTION Distribution Center OFF 5 TH Store Closing PAGE DESCRIPTION 51 New Distribution Center for Full Line & OFF 5TH Stores, effective January 20, 2014. 49 Store #304 Castle Rock Closing NOVEMBER 21, 2013 SECTION OFF 5 TH Store Listing OFF 5 TH Ticket Requirements PAGE 53-55 21 DESCRIPTION Store addresses updated Watches new ticket requirement – only suggested retail NOVEMBER 7, 2013 SECTION OFF 5 TH Store Listing PAGE 54 DESCRIPTION Store #735 Palm Beach Address Updated If you would like to be on our distribution list to receive Vendor Standards Manual updates, please email [email protected]. SAKS FIFTH AVENUE VENDOR STANDARDS MANUAL REVISED 07-14-2014 Page 53
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