CURRENT INTERNAL OPPORTUNITIES AT NOVA HOME LOANS
CURRENT INTERNAL OPPORTUNITIES AT NOVA HOME LOANS Last Update: October 14, 2014 Thank you for your interest in job opportunities within NOVA Home Loans. As a current employee of NOVA Home Loans, you understand that the ability to work well in a fast-paced, team-oriented environment with strong organizational skills and excellent attention to detail are required for all positions. Below are our current internal job openings. These positions may also be opened to external candidates. Please click on the job title in the matrix below for more information about the position. If you are interested in being considered for a position, submit an internal interest form online by clicking on the link located within the job description section of this document. Please Note: Each position you are interested in requires a completed interest form. A resume may be attached to supplement the application. IMPORTANT: Please ensure you select the correct “Branch/Location” for the position you are applying. ARIZONA Corporate 6245 East Broadway Blvd Tucson, AZ 85711 Chandler 3075 West Ray Road Chandler, AZ 85226 5151 Broadway 5151 East Broadway Blvd Tucson, AZ 85711 Internal Auditor Pre-Closer QA Engineer No Open Positions At This Time No Open Positions At This Time Green Valley 210 West Continental Road Green Valley, AZ 85622 Northwest 6893 North Oracle Road Tucson, AZ 85704 Phoenix 2850 East Camelback Road Phoenix, AZ 85016 No Open Positions At This Time No Open Positions At This Time Processor (Note: Spanish-speaking preferred not required) Prescott 222 West Gurley Street Prescott, AZ 86301 River Road 1650 East River Road Tucson, AZ 85718 Scottsdale 8888 East Raintree Drive Scottsdale, AZ 85260 No Open Positions At This Time Processor Expeditor Internal Job Openings ARIZONA (cont.) Sierra Vista 77 Calle Portal Sierra Vista, AZ 85635 Arrowhead 17505 North 79th Avenue Glendale, AZ 85308 Williams Center 5255 East Williams Circle Tucson, AZ 85711 No Open Positions At This Time No Open Positions At This Time No Open Positions At This Time Yuma 454 West Catalina Drive Yuma, AZ 85364 Spectrum 6720 N. Scottsdale Rd. Suite 160 Scottsdale, AZ 85253 No Open Positions At This Time COLORADO Highlands Ranch 1745 Shea Center Drive Highlands Ranch, CO 80129 Denver Tech Center 8055 East Tufts Avenue Denver, CO 80237 Colorado Springs 24 South Weber Street Colorado Springs, CO 80903 Branch Business Development Coordinator Branch Business Development Coordinator Processor Processor Westminster 11080 Circle Point Road Westminster, CO 80020 No Open Positions At This Time NEVADA West Las Vegas 8311 West Sunset Road Las Vegas, NV 89113 Processor DETAILED POSITION INFORMATION Internal Job Openings IMPORTANT: Please ensure you select the correct “Branch/Location” for the position you are applying. BRANCH BUSINESS DEVELOPMENT COORDINATOR (CLICK HERE TO APPLY) The successful candidate will assesses, evaluates, establishes and develops business growth through referral source relationships, business-to-business relationships, direct consumer contact, referrals, public relations and other effective activities for a specific branch of NOVA. In addition, the incumbent may also assist with Loan Officer recruitment. The candidate must have one (1) to three (3) years of mortgage-related experience and a Bachelor's degree with a focus on sales, marketing, business development or related field is preferred or equivalent job-related experience, education and demonstrated skills. Outside sales experience is desirable. The candidate must be computer-literate and have the ability to use MS Word, MS Excel, and MS Outlook. Additionally, the successful candidate must have excellent written and verbal communication skills with demonstrated interpersonal skills to establish and maintain good working relationships, as well as use independent judgment, tact, diplomacy, flexibility, professionalism and discretion desirable. As self-starter and able to work under deadlines with the ability to work a flexible schedule is a must. Essential Job Functions: Develops business through: o Direct consumer contact. o Builds relationships with realtors, financial planners, and other referral sources and connecting them with NOVA Loan Officers. This includes making outbound calls. o Maintains and grows NOVA Business-to-Business (B2B) relationships by meeting with Human Resources Managers, providing marketing materials to business partners, giving presentations to employees, and acting as a project manager over these critical relationships. o Facilitates classes, seminars and other presentations to communicate NOVA’s messages. o Active participation in community events or groups that provide business development opportunities. Oversee the production of appropriate marketing collateral, promotional material inventories. Recruits quality Loan Officers to join NOVA Home Loans by identifying candidates, contacting them via phone and email to initiate conversations, interviews, and attending networking events. o Utilizes internal and external databases, branch manager expertise, and Loan Officer networking events to locate and identify potential Loan Officer candidates. o Utilizes comprehensive knowledge of all the resources and benefits NOVA offers to “sell” these features to the Loan Officer candidates either over the phone or in meetings. o Conducts conversations to ensure the candidates both meet our minimum requirements of a past year’s W-2 of $100,000 or more and YTD pay stubs trending to $100,000 or more and fit culturally into the organization. o Collects a copy of their previous W-2 and YTD paystub. o Organizes interviews with Branch Managers and interested Loan Officer candidates o Continues to work with candidates until their hire date Submit weekly summary of activities. Perform other duties as assigned. Internal Job Openings BRANCH PROCESSING MANAGER (CLICK HERE TO APPLY) This position provides direct supervision to assigned Processing staff; oversees the branch loan processing function, providing direction, training, support, and backup to all branch processing personnel, as needed. The successful candidate a minimum of five (5) years of recent processing experience and a minimum of two (2) years progressive management/supervisory experience; or a combination of experience and education. The successful candidate must be able to demonstrate knowledge of FHA, VA and Conventional loan guidelines, automated underwriting systems and computer systems used to submit and track loans electronically, as well as knowledge of applicable federal, state, and local laws, rules, and regulations in order to ensure compliance. A Bachelor’s Degree in Business or certificate in related field is preferred, not required. Essential Job Functions: Manage the recruiting, hiring, training, performance management and development of all direct reports. Conduct weekly meetings with processing staff to train, update, communicate procedural changes, and share pertinent information; attend managers’ meetings; attend other meetings, as needed. Answer questions from processors and loan officers; provide assistance and guidance. Review files submitted to processing from loan officers as needed to ensure approvable loans are being turned in and the loan officer is completing all required items, using DIRFT Sheets. Provide feedback to Branch Manager and Director of Processing, as needed. Review all files with PTD/PTF conditions prior to submitting required documentation to underwriting/closing, to ensure information provided is sufficient. Provide feedback to processing staff regarding any deficiency. Assign and maintain Loan Officer/Processor/Assistant Processor teams; monitor staff volume and adjust for workload distribution, as necessary. Monitor and maintain established service levels requirements; adjust processes and procedures with approval of Director of Processing, when needed. Prepare and analyze processing reports, submitting to management, as necessary; ensure that employee goals are met as they relate to defects. Manage, coach and provide regular feedback to staff. Effectively communicate any Company policy or process changes to staff. Provide timely training of relevant policy, procedural, and guideline changes to staff. Review and approve attendance submissions for direct reports; work with Payroll department to ensure proper time keeping records for all staff. Maintain open communication with Director of Processing and Branch Manager to effectively inform of occurrences within your department. When necessary, process loan files to meet established service level requirements. Not to exceed 12 loans per month, unless approved by Director of Processing. EXPEDITOR (CLICK HERE TO APPLY) The successful candidate will provide administrative, clerical and receptionist support for the branch/office. This position has direct contact with customers and employees, so excellent customer service skills are a must. The successful candidate must have a minimum of one (1) year of work experience, preferably in an office with a high call volume as well as a high school diploma or GED. Internal Job Openings The successful candidate must be able to work independently or as part of a team; must possess ability to type; comfortable on a computer and able to operate and manage high call volume on a multi-line phone system, and use other office equipment like fax machines and copiers; have the ability to multitask and prioritize when there are multiple project deadlines; must be detailed oriented, have good written and verbal skills, and proficient with Excel, Word and Outlook. Essential Job Duties: Answers phones and provides assistance or transfer calls to appropriate person in a timely fashion Greets clients, vendors, visitors, and employees upon entering location in a professional and positive manner Faxes documents as needed Assists multiple department with filing and other administrative tasks Assists with special projects as time permits Makes client copies and receipt of fees when necessary Oversees all mail-related functions for the office, including sorts and distributes incoming mail to all suites; logs in all TNT and courier packages; delivers TNT and Fed-Ex; prepares outgoing interoffice TNT; prepares outgoing Fed-Ex packages; posts outgoing mail; brings outgoing mail to USPS receptacle; and maintains postage meter Pulls files and documentation from both onsite offsite retention areas, as requested Performs supply inventory and orders as necessary Ensures that copiers, faxes, and printers are in good working order; requests equipment service as needed; Stock copiers, faxes, and printers with paper INTERNAL AUDITOR (CLICK HERE TO APPLY) Under supervision, the successful candidate performs internal audits, specifically in the areas of mortgage compliance and operations. The candidate will help determine NOVA’s compliance with policies and government regulations, offer management suggestions for mitigating risks, and propose process improvements. This role is integral to the Internal Audit Department’s goal of providing compliance assurance, and the audit work may span the full-range of NOVA’s mortgage operations. The successful candidate must have a minimum of two (2) years of recent mortgage industry experience, preferably in operations. Knowledge of mortgage operations and systems, including the Loan Origination System (LOS) is a must and familiarity with NOVA origination and operations procedures preferred. A bachelor’s degree in Accounting, Finance, Business Administration, or related- field, preferred, but not required. Additionally, the right candidate will have Knowledge of mortgage regulations and compliance governing mortgage origination and the ability to keep up-to-date with changing regulatory environment. The candidate must have strong research and analytical skills with the ability to find creative and compliant solutions to problems. Strong verbal and written communication skills, including effective presentation skills to peers and management and report writing skills are a must. The successful candidate must have moderate Excel and Word Skills. Essential Job Duties: Review the requirements of state and federal mortgage regulations relevant to an assigned audit. Review NOVA’s internal policies and procedures; and assist the Director of Internal Audit in assessing their adequacy against state and federal laws and regulations. Internal Job Openings Assist in documenting and evaluating the adequacy and effectiveness of internal controls for assigned department or operational area. Identify control strengths and weaknesses. Use the CFPB’s published examination guidelines to design tests and procedures for auditing NOVA’s compliance with a specific mortgage regulation. Schedule and coordinate testing with other NOVA departments as necessary. Perform audit tests, including document reviews, checklists, and interviews. Organize and analyze audit data for the purpose of establishing findings and recommendations. Document the results of audit work in accordance with Internal Audit department and the Institute of Internal Auditors (IIA) standards. Verbally communicate findings and draft audit report for review by Director of Internal Audit. Determine compliance with policies and procedures. Clearly identify risks and deficiencies, and recommend solutions and improvements. Performs other related duties as required and assigned. LOAN OFFICER ASSOCIATE (CLICK HERE TO APPLY) The right candidate will have excellent organizational skills and a strong background in the Mortgage Industry. Loan Originator License (must be maintained in good standing), high school diploma or GED, and a minimum of two years of recent work experience in the mortgage loan industry is required. The ability to provide exceptional customer service is required. Proficiency with computers is a must. Must be able to maintain a high level of confidentiality and meet deadlines. Excellent attention to detail as well as verbal and written communication is a must. Previous experience in a field requiring customer service is preferred. Previous processing experience preferred; experience as a Loan Originator is a plus. Essential Job Functions: Deliver superb customer service, including competently coordinating and directing all aspects of the loan process, keeping the customer well informed of same, and providing information and required documentation to customers in a timely manner. Exercise sound professional judgment in all matters related to NOVA including knowledge of products, statutory and other requirements, identifying client needs. Direct, manage and coordinate all aspects of each individual loan that is originated from application to closing, including all communications with the customer and the assigned processing team. Adhere to NOVA’s production plan policies and procedures. Collecting and analyzing information regarding customer’s income, assets, investments or debts; determining which financial product best meet the customer’s needs and financial circumstances; advising the customer regarding the advantages and disadvantages of various financial products and credit options; and marketing, servicing or promoting financial products offered by NOVA. Assist Loan Officer with generating bona fide business leads and developing referral networks in order to locate prospective customers. Counsel and pre-qualify potential customers, including the obtaining of complete and accurate loan application information, analyzing such information, and advising customers regarding all aspects of the loan process, feasibility of granting loan and alternative financial products available. Internal Job Openings Collect and confirm the accuracy of all necessary supporting loan documentation, including credit histories, financial statements along with the appropriate fee and lock-in information, and ensure all loans conform to all applicable terms and guidelines. Obtain pricing, secure and lock precise loan terms, and effectively communicate loan details and terms with clients; review HUD-1 for accuracy prior to closing. Provide Loan Officer with regular status updates on assigned files. Responsible for researching products and underwriting guidelines; stay informed of market trends and developments; stay abreast of new types of loans and other financial services and products. Assist with database management and marketing projects, as required. Responsible for understanding and complying with all laws, rules and regulations pertaining to all types of mortgage loans. Other duties as assigned. PRE-CLOSER (CLICK HERE TO APPLY) The successful candidate will work with Loan Officers, Processors, Underwriters, and Escrow Officers to assist in the closing and funding of mortgage loans. The successful candidate must have a high school diploma or GED; a minimum of two (2) years of related work experience or a combination of education and experience. In addition, the candidate must have knowledge of applicable federal, state, and local laws, rules, and regulations in order to ensure compliance, able to maintain high level of confidentiality, ability to work in very fast paced environment, attention to detail, knowledge of computer programs such as Microsoft Word, Excel, and Outlook, effective oral and written communications skills and ability to work independently and as part of a team. Essential Job Functions: Review loan documents to ensure accuracy and consistency throughout loan file; address inconsistencies with processing staff Review and audit loan documentation; verify all underwriting conditions have been met Review, sort and stack closing loan documents for shipping Verifications of employment Communicate with Funder missing or incorrect items within closing package; facilitate resolution of outstanding problems with documents Review required documentation for Brokered Loans, communicate outstanding requirements for Funding Maintain high level of confidentiality Other duties as assigned PROCESSOR (CLICK HERE TO APPLY) The right candidate must have minimum of 2 years of recent experience, preferably 5 years, processing conventional, VA and FHA loans. Previous experience in a field requiring customer service is preferred. High School Diploma or GED required. Ability to work in a fast paced environment with experienced Loan Officers. Attention to detail and strong customer service skills are required. Coordinate loan process and ensure closing deadlines are met. Internal Job Openings Essential Job Functions: Review files for completeness and accuracy. Verify accuracy of system input. Analyze file for program applicability. Review necessary documentation, such as income and asset documentation, credit report, verifications, appraisal report, preliminary title report, etc. Obtain accurate AUS findings. Contact borrowers to request additional documentation as needed. Call clients to review closing figures prior to submission. Provide status updates to loan officers, borrowers and agents. Coordinate all aspects of submission to underwriting, documentation requests and satisfaction of closing/funding conditions. Coordinate closings as needed. Submit files in a timely manner in accordance with company standards. Review pre-audit HUD1 to ensure accuracy. Work with loan officer and title companies to resolve any discrepancies prior to closing. Prioritize work flow to ensure time sensitive files are handled in proper order. Assure compliance with all regulatory and governmental standards, guidelines, rules and regulations with all regulatory authorities, federal or state ordinances and administrative regulations and statutes. Other duties as assigned. QA ENGINEER (CLICK HERE TO APPLY) The successful candidate will be responsible for collaborating with business analysts and engineers to develop test cases for software used at NOVA. Will create, maintain and execute automated test scripts, and report on results. The candidate will also assist in creating and maintaining Software Lifecycle documentation throughout the Technical Services department. The candidate must have a high school Diploma or GED and a minimum of four (4) years recent software development and testing experience. This position requires excellent written and verbal communication skills. The successful candidate will have a background in Microsoft VB.NET and C#.NET, MS SOL, MySQL, and Subversion In addition to the above minimum qualifications, the successful candidate must be able to demonstrate the following knowledge, skills, and abilities: Knowledge and employment experience supporting enterprise software systems Customer service orientation and ability to effectively communicate with non-technical users Background in Microsoft VB.NET and C#.NET, MS SQL, MySQL, and Subversion Familiarity with Ranorex test automation framework helpful Must be able to create test cases and scripts and all related documentation Must have automated testing background Familiarity with bug tracking tools Strong understanding of SDLC and QA lifecycle Strong analytical and problem solving skills Internal Job Openings Essential Job Functions: Perform regression, feature and performance testing for COTS and custom-developed software Manage bug reports and tracking Write and edit Software Lifecycle documents Maintain the department’s online knowledgebase (wiki) website Assist with various development projects NOTE: Candidates advancing to an interview will be required to submit a sample of their technical and business writing skills prior to the interview. Internal Job Openings
© Copyright 2024