Professional Development Directory 2014
Professional Development Directory 2014 CILT Australia INVOLVE | INFORM | DEVELOP | RECOGNISE Chairman’s Message The biggest deficit of training and learnings in transport and logistics is in the Supervisor to CEO band of management. The last two decades have seen considerable growth of courses, mostly for certificate 1,2 and 3 and much government subsidised, for operators of machinery and in basic OH&S. While courses in supply chain and transport management have become more sophisticated and now offered more broadly, the take up has been small against the fast growing demands in operational, strategic and specific management. The era of 'learn on the job' management, which grew the sector hugely in the last 60 years, is passing it's used by date. Many managers now in the supply chain came into the sector sideways, and need specific skill introductions. Many face challenges in understanding and getting the best out if the influx of new operating technologies and management techniques. CILT Australia has renewed its heritage in professional development to meet these needs. Back 90 years ago, the origins of CILT were in former soldiers who saw the transport innovations in the Great War, from trucks and planes to oil burning ships and transport planning. As they moved to 'civvy street' they used the Chartered Institute to share ideas. Our 21st Century challenge is just as great, perhaps more in the planning and execution of technologies, perhaps more in management systems and information technologies than just the machines that move and lift freight and people. CILT Australia is working with industry and our educational institutions to examine the needs and gaps in these learning challenges. We recognise that many transport professionals have busy lives and getting started in professional development can be a difficult step. As a result CILT has helped develop a suite of short courses as PD starters or immediate knowledge fillers as a step to further learnings through diploma, degree and masters courses. The advantage only CILT can offer is that these courses are within our efficacious PD accreditation system. And they are recognised as part of the Continuing Professional Development (CPD) system that will shortly be updated through our member log in system on the CILTA website. So courses appropriate to your everyday work needs and recognised through CILTA. This Directory is the first edition to promote the courses to management and operators in transport and logistics. As an online directory it will be updated regularly as more courses are added. Your suggestions of learning needs that need to be met are welcomed. Many thanks to Kim Hassall and the CILTA PD committee, executive officer Hanna Lucas and PD Coordinator Wendy Hillman, as well as our CILT colleagues in the UK, Hong Kong and Singapore for their suggestions and input. I encourage you to use this resource to develop professionally, achieve your professional ambitions, and improve the quality of management and skills in the supply chain sector. Andrew Stewart FCILT Chair - CILT Australia Have you been professionally recognised for your qualifications and experience in the Transport and Logistics Industry? JOIN CILT Australia https://www.cilta.com.au/page-membership Professional Development Directory 2014 WELCOME PD Directory Overview Professional Sector Relevance CILTA Training Map 1 1 4 ACCREDITED COURSES VICTORIA UNIVERSITY Dual Diploma in Logistics 5 CERTIFIED COURSES UNIVERSITY OF WOLLONGONG Master of Science VICTORIA UNIVERSITY Bachelor of Business RMIT UNIVERSITY Bachelor of Business Bachelor of Business (Applied) Master of Supply Chain & Logistics Management 6 7 8 9 10 RECOGNISED SHORT COURSES BILL SYNNOT & ASSOCIATES Advanced Organizational Change Management 4 days Advanced Organizational Change Management 5 days Change Management for Project Managers – Masterclass Change Management Masterclass Introduction to Change Management Successful Organizational Transition “A Practitioners Guide” 2 Days Successful Organizational Transition “A Practitioners Guide” 3 Days LOGISTICS BUREAU GROUP Supply Chain School TRANSPORT FUTURES INSTITUTE Managing Transport Outcomes Multimodal Integrated Transport Transport Project Management Version 2.1 – 09/10/2014 11 12 13 14 15 16 17 18 19 20 21 Aviation Freight Forwarding Ports Maritime Waterways Bus & Coach Active Travel & Travel Planning Rail Supply Chain Contents Transport Planning Professional Sector Relevance WELCOME RECOGNISED SHORT COURSES UNIVERSITY OF QUEENSLAND BUS. SCHOOL Supply Chain Optimization MASTER RESEARCH AUSTRALASIA Introduction to Logistics Statistics for Logistics Fundamentals of Demand Forecasting Fundamentals of Inventory Management Warehousing for Competitive Advantage Supply Chain – Putting it all together Advanced Inventory Management Transport Network Optimization CoR AUSTRALIA Chain of Responsibility – Level 1 Chain of Responsibility – Level 2 Chain of Responsibility – Level 3 Fatigue Management – Level 1 Fatigue Management – Level 2 Fatigue Management – Level 3 Load and Unload Goods/Cargo INSTITUTE FOR SUSTAINABLE FUTURES CPD Course in Travel Planning – ISF VICTORIA UNIVERSITY Manage a Supply Chain Undertake Research and Analysis Manage Customer Service Ensure a Safe Workplace Develop and Maintain Operational Procedures for Transport and Logistics Enterprises Develop, Implement and Review Purchasing Strategies Manage a Contract Manage Suppliers Implement and Monitor Transport Logistics Manage a Transport & Logistics Bus. Unit Manage Risk Recruit, Select and Induct Staff Manage an Information or Knowledge Management System Control Inventory Version 2.1 – 09/10/2014 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Aviation Freight Forwarding Ports Maritime Waterways Bus & Coach Active Travel & Travel Planning Rail Transport Planning Supply Chain Professional Sector Relevance WELCOME SHORT COURSES INDUSTRIAL LOGISTICS INSTITUTE Logistics for e-Business One Hundred Logistic Pricing Strategies Freight and Logistic Network Restructuring Purchasing Transport Services Purchasing for Transport Operators MASTER RESEARCH AUSTRALASIA Just the Facts Please SENTIS Zero Incident Process (ZIP) CHALLENGER INSTITUTE OF TECHNOLOGY Monitor Supplier Performance Source Goods / Services and Evaluate Contractors Coordinate Quality Customer Service Market Services and Products to Clients Implement and Coordinate AccidentEmergency Procedures Develop and Maintain a Safe Workplace Complete Workplace Orientation/Induction Procedures Follow Occupational Health and Safety Procedures Implement and Monitor Environmental Protection Policies and Procedures Implement and Monitor Environmentally Sustainable Work Practices Apply Quality Systems Facilitate and Capitalise on Change in the Workplace Facilitate Work Teams Manage Personal Work Priorities and Professional Development Collect, Analyse and Present Workplace Data and Information Manage Workplace Information Apply Workplace Statistics Apply Conflict/Grievance Resolution Strategies Implement Equal Employment Equity Strategies Promote Effective Workplace Practice Version 2.1 – 09/10/2014 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 Aviation Freight Forwarding Ports Maritime Waterways Bus & Coach Active Travel & Travel Planning Rail Transport Planning Supply Chain Professional Sector Relevance SHORT COURSES AUSTRALIAN MARITIME COLLEGE SEARCH Basic Knowledge& Principles of a Ship’s Stability – Course 1 Advanced Application of a Ship’s Stability and Dynamics – Course 2 Security Awareness Training - Online Crisis Management and Human Behaviour Crowd Management Liquefied Gas Tanker Familiarisation Oil and Chemical Tanker Familiarisation MANAGEMENT CONSULTANCY INTERNATIONAL Women in Leadership Emerging Leaders : Women with Vision Manage Quality Service Recruit, Select and Induct Staff Develop a Workplace Learning Environment Manage People Performance Manage Operational Plan Manage Projects Manage Personal Work Priorities & Professional Development Ensure Team Effectiveness Show Leadership in the Workplace Implement Operational Plan Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements Promote Team Effectiveness Make a Presentation Coordinate Implementation of Customer Service Strategies Promote Innovation in a Team Environment Develop Teams and Individuals Implement Continuous Improvement Establish Effective Workplace Relationships Version 2.1 – 09/10/2014 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 Aviation Freight Forwarding Ports Maritime Waterways Bus & Coach Active Travel & Travel Planning Rail Transport Planning Supply Chain Professional Sector Relevance CILTA PROFESSIONAL DEVELOPMENT Key Knowledge Areas Continual Professional Development (CPD) Certified Professional Logistician (CPL) Certified Transport Planner (CTP) Certified Passenger Professional (CPP) Professional Development Programs (PDP’s) CILTA Recognised PDP – Master Research Project YIELD CILT Knowledge Centre Mentoring Webinars Blog About CILT Australia CILT Australia Membership Feedback CILTA Corporate Partners CILTA Contact Details Disclaimer Version 2.1 – 09/10/2014 107 109 111 112 113 114 115 116 118 119 120 120 121 121 122 123 124 124 PD Directory Overview This PD Directory has been designed as a guide for Transport and Logistics professionals who have a desire for continuous self-improvement or require essential knowledge and skills to perform their role. All courses contained in this directory have been audited against the 20 CILT Key Knowledge Areas and have met approval by the CILT Australia Professional Development Committee for Accreditation, Certification and Recognition. CILTA sets and maintains standards for delivery of professional development programs and seminars through Accreditation of Institutions to deliver programs developed by CILT International, Certification of programs that meet the academic requirements for Chartered Membership status and Recognition of short courses and seminars through the provision of Continuing Professional Development (CPD) points. Once a course is accredited, certified or recognised, potential and current CILTA members can be assured that after completing the course they can have certainty of the quality and relevance of the programs to their workplaces and their careers. For education and training providers, the accreditation, certification or recognition process provides certainty that the courses they offer are of sufficient standard to be acknowledged by the oldest and largest professional logistics and transport association covering freight logistics, supply chain management and passenger transport in Australia. This provides important and highly relevant status at both a national and international level in the increasingly globalised T&L industry. Professional Sector Relevance This Professional Sectors Guide will assist you in selecting courses that are specific to your Sector, look for the icon in the Directory pages. Supply Chain covers the entire range of freight and logistics, with specialist Forums, including construction, defence, and operations management. Transport Planning includes central government, the local authority and other transport planning specialisms. This Professional Sector covers freight and passenger transport planning, travel planning and modelling. Rail; covers passenger and freight topics, as well as looking at strategic issues, travel planning, freight forwarding and passenger security. Active Travel and Travel Planning covers specific requirements of pedestrians and the growing number of cyclists on our streets, and supporting their need within the overall infrastructure and environment. Bus and Coach contributes regular input into Government future strategies including travel planning and accessibility and inclusion issues. Ports and Maritime Waterways covers the interests of all those involved in waterborne transport domestically and internationally, including freight, trade, port operations, coastal shipping and inland waterways. Freight Forwarding covers customs and international trade, by road, rail, sea and air, as well as the overall range of related freight transport matters. Aviation covers Freight and Passengers together with customers and International trade, and freight forwarding, as well as looking at Passenger security. 1 The 2014 – 2015 CILT Australia PD Directory aims to offer our Transport and Logistics Professionals: Clarity and Simplicity — CILTA Continuous Professional Development, this directory makes it easy for you to find the right professional development for what you need. Enhance Your Skills and Reputation — Your commitment to professional development is the key to driving career performance. Trusted Courses and Programs – Developed for Transport and Logistics Professionals, by qualified Recognised and Certified Organisations assessed against the CILT International 20 Key Knowledge Areas – will empower you to perform at your peak and enhance your value. Learning That Suits You — Our extensive professional development offerings cover different learning levels and formats: Starting Strengthening Mastering CILT KEY KNOWLEDGE AREAS Learn More... The Key Knowledge Areas (KKA) provide the basis for the educational requirements for Chartered Membership. They describe the subjects, disciplines and tools studied and practiced by our Members. These KKA’s are deemed to be the body of knowledge that professionals in the transport and logistics industry should know. They also provide the framework for the design, delivery, and examination of CILT education programs and CILT accreditation of external programs including university degrees. CONTINUED PROFESSIONAL DEVELOPMENT (CPD) Learn More... CPD is the systematic maintenance and improvement of knowledge, skills and competence throughout a professional’s working life. The Institute supports individuals in their CPD by offering a range of qualifications, training, workshops and events. Track your Professional Development by collecting CPD points via our CPD online resource calculator and logbook. Plan to increase your knowledge and experience and be recognised for doing so. CERTIFIED PROFESSIONAL LOGISTICIAN (CPL) Learn More... The CPL program recognises professionals who have already made a significant contribution in logistics and supply chain management, and who are committed to further development of their capabilities. Becoming a CPL is an ongoing process of learning and experience. Retention of the CPL status requires completion of a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year period following the initial granting. CERTIFIED TRANSPORT PLANNER (CTP) Learn More... The CTP program recognises professionals who have already made a significant contribution to Transport Planning, and who are committed to further development of their capabilities. Becoming a CTP is an ongoing process of learning and experience. Retention of the CTP status requires completion of a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year period following the initial granting. 2 CERTIFIED PASSENGER PROFESSIONAL (CPP) Learn More... The CPP program recognises professionals who have already made a significant contribution to Passenger Transport, and who are committed to further development of their capabilities. Becoming a CPP is an ongoing process of learning and experience. Retention of the CPP status requires completion of a minimum level of recognised Continuing Professional Development (CPD) activity across each three (3) year period following the initial granting. PROFESSIONAL DEVELOPMENT PACKAGES (PDPs) Learn More... CILT Australia Professional Development Programs (PDPs) comprise of a set of themed modules from Short Course (SCs) offerings and certified courses which reflect a particular knowledge field. PDPs have a duration of two to six days delivered either face to face or online or a mixture of both. Assessment is by exams, quizzes, assignments or case studies and will achieve at least 60 CPD points. PROJECT YIELD Learn More... Project Yield is a unique and special programme that is aimed at preparing indigenous students for entry into the workforce into the many facets of transport and logistics throughout the state. KNOWLEDGE CENTRE Learn More... The CILT Knowledge Centre houses one of the largest specialist and comprehensive sources of logistics, supply chain and transport information in the world. The Knowledge Centre gives the most effective and efficient routes to International transport and logistics information This is a fantastic resource and an important source of information that directly supports your career. Gain access to thousands of journal articles, RSS newsfeeds and over 700 newspapers (including 186 Australian Newspapers). MENTORING Learn More... Mentoring is a powerful personal development and empowerment tool. It is an effective way of helping people to progress in their careers. CILT Australia utilises the experience of our FCILT and CMILT Members to pair Mentees in a one on one situation over a six month period. This program promotes excellence, develops leadership, and strongly supports career development while building capability in the T&L industry. WEBINARS Learn More... The term webinar is short for Web-based Seminar, a presentation, lecture, workshop or seminar that is transmitted over the Web. CILTA provides it members with a range of webinars on various transport and logistics topics. All you need is the internet, your computer and speakers and/or a telephone line and you can be involved in a seminar on hot Transport and Logistics topics from your desk, on the road or at home. BLOGS Learn More... This member’s area feature provides a medium for Members to share their expertise, experiences and opinions for issues of interest and get known to their fellow CILTA members and the wider public for their insights and expertise. 3 CILTA Training Map Floor Level Middle Management Senior Management Supervisor Section Leader Logistics Controller Team Leader Operations Supervisor Operations Manager Parcel Manager Branch Manager Forklift Operator Leading Hand Terminal Manager Warehouse Manager Distribution Centre Manager Supply Chain Director Stores Assistant Despatch Hand Inventory Controller Logistics Analyst Logistics Manager Logistics General Manager Pick Packer Container Unloader Freight Handler The CILTA Training Map can be used as a guide to compare a position with the current skill level when performing a role. It can be used in a gap analysis for determining where there are critical training needs and as a tool for managing people development. It can also be used in succession planning as a means for an individual to determine what training may be required for possible promotion. Labourer Storeperson Logistics Implementation & IT Procurement Director Procurement General Manager Operations Clerk Line Haul Coordinator Supply Chain Customer Service Supply Chain Manager Strategic Sourcing Manager Courier Fleet Controller Regional Customer Service Manager Business Development Manager National Distribution Manager Contracts Manager State Manager Manager General Operations Manager Transport Planner Certificate II Logistics Systems Architect Certificate III Certificate IV Diploma (Please note: The Map is a guide and does not cover every position within the Logistics and Transport Industry.) Degree Post Graduate ACCREDITED Diploma in Logistics Victoria University Course Outline: This course will benefit logisticians who are aspiring to or who are currently employed in middle management positions who want to develop a more strategic view of logistics and transport operations. This qualification will give them the capability to review and modify operational activities. When you enrol in this program you will have access to the web enabled CILT International Knowledge Centre, which houses one of the largest specialist collections and most comprehensive sources of logistics, supply chain and transport information in the world, this is available to you to support your study and ongoing professional development. Course Objectives Course Outcomes This is a general qualification for the integrated management of logistics. This course will: This professional qualification is respected by industry as it develops your knowledge and skills in: Provide students with the ability to analyse and apply the theories and practices of integrated logistics management. Develop students' knowledge and skills in the development and operations of warehousing, inventory, transport and sustainable business relationships. Develop students' understanding of how logistics functions integrate with and impact on other business functions. Introduce and develop independent learning skills, to promote students' ongoing professional development, which may include further study at undergraduate or postgraduate level. Pre-Requisites: TAFE: Successful completion of VCE or equivalent Year 12: Successful completion of VCE or equivalent International: IELTS 5.5 or equivalent Mature: Minimum age of 18 and one year out of school Delivery Mode: The three delivery methods are: On campus at Victoria University E-learning with tutorial support for distant learners Hybrid or blended delivery which is a combination of intensive workshops, independent research and work-based projects. Supply chain operations Purchasing Inventory Distribution Business management Duration: Approximately 12 Months Course Code: TLI50410 Fees: On Application Commencement Dates: On Application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 1-20 How to Register: College of Business - Victoria University For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] http://www.vu.edu.au/courses/diploma-oflogistics-tli50410#apply-now 5 CERTIFIED Master of Science Sydney Business School - University of Wollongong Course Outline: The Master of Science offers students the opportunity to either complete a single major in Logistics or a double major in both Logistics and Project Management. Course Objectives: Course Outcomes: The Master of Science (Logistics) is designed to provide professionals working in logistics and operations management, particularly in the manufacturing, transport, retail and service industries, with the skills to manage the flow of materials and information within and between organisations and their business environment. Students will learn how to implement a supply chain strategy within an organisation and develop skills in forecasting, production and service planning. By combining Logistics with Project Management as a double major, students will be equipped with comprehensive project management skills and strategies for dealing with a broad range of issues encountered within business organisations. On completion of this course students will be able to: 1. Demonstrate competence and autonomy in applying and evaluating theory and practice in the field of management science. 2. Critically assess and propose solutions to management science problems. 3. Apply interdisciplinary knowledge to make and justify independent decisions in complex environments. 4. Communicate effectively in cross-functional, crossorganisational and cross-cultural teams using appropriate tools and techniques. 5. Conduct an independent research project on a management sciences topic, demonstrating professional judgement in explaining and communicating their research findings. Pre-Requisites: Nil Professional Sector Relevance: Delivery Mode: On campus (face-to-face) Duration: MSc (Logistics): 1 year full-time (3 trimesters) or part-time equivalent MSc (Logistics & Project Management): 1.33 years full-time (4 trimesters) or part-time equivalent Course Code: CILT Key Knowledge Areas Covered: 1 - 20 How to Register: Dr Tillmann Boehme MScience Program Director Sydney Business School http://business.uow.edu.au/sydney-bschool/index.html 1432 Commencement Dates: February, May and August Fees MSc (Logistics) – On Application MSc (Logistics & Project Management) – On Application 6 CERTIFIED Bachelor of Business Supply Chain and Logistics Management Victoria University Course Outline: Gain skills and knowledge in all aspects and issues of logistics in a sustainable supply chain. These include purchasing and procurement of materials, inventory flow and control, storage and material handling in warehousing, economics of mode of transport, and distribution and shipment. Course Objectives: Learning Outcomes: With a qualification in transport, logistics and supply chain from VU, you’ll have the potential to connect with any industry, anywhere in the world. Our handson workplace learning, coupled with teachers with extensive industry experience, will give you the advantage and the confidence to get ahead in your career inventory. The overall course objective is for students to gain skills and knowledge in all aspects and issues of logistics in a sustainable supply chain. These include purchasing and procurement of materials, inventory flow and control, storage and material handling in warehousing, economics of mode of transport, and distribution and shipment. The detailed course objectives are to: Provide students with the principles and practices, knowledge and attributes of a Logistic professional required in the increasingly complex global business environment. Develop the knowledge and skills in the development and operation of integrated logistics, supply management, warehousing, inventory, transport and sustainable business relationships in an international business environment. To understand the impact of logistics functions and their integration with other business functions. To assess, monitor and maintain quality systems in logistic through the effective use of information technology, human resources and accounting processes. Enable students to research, critique and evaluate the implementation of cost effective solutions to assist enterprises enhance their competitive advantage. Develop independent and academic learning skills, thereby facilitating graduates ongoing professional development, including further study at undergraduate or postgraduate level. Pre-Requisites: To qualify for admission to the course, an applicant must have successfully completed a course of study at year 12 or equivalent*. Year 12 Prerequisites: Units 3 and 4 - study score of at least 20 in English. Delivery Mode: On campus (face-to-face) Professional Sector Relevance: CILT Key Knowledge Areas Covered: 1 – 20 How to Register: Please contact us directly: Ring us on +61 3 9919 6100 Find answers and ask questions at GOTOVU http://www.vu.edu.au/courses/bachelor-ofbusiness-supply-chain-and-logistics-managementbbus-bspscm Duration: 3 Years 7 CERTIFIED Bachelor of Business Logistics and Supply Chain Management (Applied) RMIT University Course Outline: This course prepares students for a professional career in operations, logistics and supply chain management to meet the challenges of a rapidly globalising industry. Through a mix of teaching and learning methods, students will develop skills and acquire knowledge to deal with the interdependence of contemporary global and regional supply chain and logistics issues, and be able to apply them to manage operations problems in a global marketplace. The learning activities students will experience over the duration of the course may include problem-based analysis, hands-on interactive learning and project planning, in addition to face-toface lectures, tutorials and seminars. The assessment used in the course may take a variety of forms, including formal examination, class-room quizzes, syndicated assignments, individual investigative projects, and case analysis. These activities are designed to prepare students to be work-ready and to train them to become independent and lifelong learners. Students will also have the opportunity to directly apply these skills to a real work environment through a work-integrated learning scheme in Year 3 when they are attached to a company for a specific period to participate in the planning, organizing and management of logistics and supply chain operations. Course Objectives: Course Outcomes: The course will prepare graduates with the required supply chain management and general business understanding, knowledge, skills and attitudes to enable them to immediately contribute to organisational objectives at the appropriate entry level. The course is built around eight dimensions of graduate capabilities resulting from a stakeholder consultation process. Duration: 4 Years Pre-Requisites: Current Year 12 Students Units 3 and 4 – study score of at least 30 in English (ESL) or at least 25 in any other English Delivery Mode: Face-to-face Utilise generic business knowledge and capabilities. Apply supply chain management principles and operational concepts. Develop operations and integration processes. Leverage material management knowledge. Use of state-of-the-art distribution practices to implement strategic and operational concepts. Improvise creative supply chain design and solutions. Develop interpersonal skills to engage with others. Apply teamwork and leadership capabilities. Execute responsive and evidence-based decisions. Commencement Dates: 3 March 2014 Course Code: How to Register: BP143 Apply via VTAC. Refer to www.vtac.edu.au CILT Key Knowledge Areas Covered: 1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20 Professional Sector Relevance: 8 CERTIFIED Bachelor of Business Logistics and Supply Chain Management RMIT University Course Outline: This course prepares students for a professional career in operations, logistics and supply chain management to meet the challenges of a rapidly globalising industry. Through a mix of teaching and learning methods, students will develop skills and acquire knowledge to deal with the interdependence of contemporary global and regional supply chain and logistics issues, and be able to apply them to manage operations problems in a global marketplace. The learning activities students will experience over the duration of the course may include problem-based analysis, hands-on interactive learning and project planning, in addition to face-toface lectures, tutorials and seminars. The assessment used in the course may take a variety of forms, including formal examination, class-room quizzes, syndicated assignments, individual investigative projects, and case analysis. These activities are designed to prepare students to be work-ready and to train them to become independent and lifelong learners. Course Objectives: This course will equip students with knowledge of supply chain management and general business understanding, and the specific knowledge, skills and attitudes to immediately contribute to organisational objectives at the appropriate entry level. The course is built around eight graduate capabilities following a stakeholder consultation process. Duration: 3 Years Pre-Requisites: Current Year 12 Students Units 3 and 4 – study score of at least 30 in English (ESL) or at least 25 in any other English Learning Outcomes: 1. Utilise generic business knowledge and capabilities. 2. Apply supply chain management principles and operational concepts. 3. Develop operations and integration processes. 4. Leverage material management knowledge. 5. Use of state-of-the-art distribution practices to implement strategic and operational concepts. 6. Improvise creative supply chain design and solutions. 7. Develop interpersonal skills to engage with others. 8. Apply teamwork and leadership capabilities. Delivery Mode: Commencement Dates: Face-to-face 3 March 2014 Course Code: BP255 CILT Key Knowledge Areas Covered: How to Register: Apply via VTAC. Refer to www.vtac.edu.au 1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20 Professional Sector Relevance: 9 CERTIFIED Master of Supply Chain and Logistics Management RMIT University Course Outline: The Master of Supply Chain and Logistics Management is designed to develop the professional management competencies of current and future leaders in strategic logistics and supply chain management who seek to enhance their career prospects in business and government organisations, locally, nationally and internationally. Course Objectives: Learning Outcomes: As a student you will develop capabilities in the The Master of Supply Chain and Logistics management of the creation and implementation of Management has been designed to develop the efficient, effective, and sustainable strategies over following generic graduate capabilities: the logistics lifecycle and the entire supply chain (or Knowledge-specific capabilities; supply network) in diverse and complex work The ability to contextualise and apply these knowledge capabilities in different situations is environments. Core studies include the principles emphasised; and practices of logistics and supply chain Problem-solving capabilities; management, strategic supply chain management, Generic business and management skills; and supply chain sustainability. Research capabilities; Duration: Communication and interpersonal capabilities; and One and half years (3 semesters) full-time or Socially aware and responsible practice equivalent by part-time study capabilities. Pre-Requisites: CILT Key Knowledge Areas Covered: Students who have successfully completed a 1, 2, 3, 4, 6, 8, 9, 11, 12, 13, 14, 15, 16, 18, 19, 20 bachelor degree in logistics and supply chain, Professional Sector Relevance: transport, business management, engineering and science, economics, planning or geography are encouraged to apply. All non-Australian residents and overseas full-fee paying students must provide evidence of one of the Commencement Dates: following: Semester 1: 3rd March 2014 Semester 2: 21st July 2014 •ELTS – 6.5+ (no band below 6.0) •TOEFL Paper based – 580+ (TWE 4.5+) •TOEFL Computer based – 237+ (TWE 4.5+) How to Register: •RMIT English Worldwide (REW) – Advanced Level 2 Apply via VTAC. Refer to www.vtac.edu.au Delivery Mode: Face-to-face Course Code: MC198 10 RECOGNISED Advanced Organizational Change Management Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with change management. Course Objectives: Commencement Dates: On application Successfully facilitate change (including behavioural shifts) in your organisation, department or unit Effectively handle the transition process either as a leader/champion or as a participant Avoid common pitfalls (including resistance) in the organisational transition process Turn around an unsuccessful transition Keep a successful organisation on track Implant the transition process permanently into your organisation’s culture Empower others to follow through and improve performance Learn why ‘leadership’ is important in transition Develop change resilience Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au Duration: 4 Days Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 11 RECOGNISED Advanced Organizational Change Management Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with change management Course Objectives: Commencement Dates: On application Successfully facilitate change (including behavioural shifts) in your organisation, department or unit Effectively handle the transition process either as a leader/champion or as a participant Avoid common pitfalls (including resistance) in the organisational transition process Turn around an unsuccessful transition Keep a successful organisation on track Implant the transition process permanently into your organisation’s culture Empower others to follow through and improve performance Learn why ‘leadership’ is important in transition Develop change resilience Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au Duration: 5 Days Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 12 RECOGNISED Change Management for Project Managers - Masterclass Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with project and change management. Course Objectives: Delivery Mode: Incorporating the lessons from change Classroom Delivery Intensive learning with exercises and case study management to enhance your projects Introduction to change management and how it supports contemporary project management frameworks Gain insights into the latest global thinking, theories and trends on linkages between project management and change management Identifying common project management challenges around change Learn and practice change management techniques Gain insights from experts’ and peers’ decades of industry experience Take away a comprehensive toolkit on how to handle change challenges in your projects Formulate a bullet-proof action plan for change in your projects Select strategies to solve your change challenges in your projects Identify potential change/project pitfalls and develop ways to avoid them Employ key frameworks tested in and designed for the Australasian market Understand change implementation techniques relevant to you and your projects Benefit from experts’ and peers’ decades of industry experience Network with fellow change agents and project managers Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au Duration: 1 Day 13 RECOGNISED Change Management Masterclass Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with change management. Course Objectives: Commencement Dates: On application Gain insights into the latest global thinking, theories and trends in change management like social media, neuroscience Formulate a bullet-proof action plan for change Select strategies to solve your change challenges Identify potential change project pitfalls and develop ways to avoid them Employ key frameworks tested in and designed for the Australasian market Learn a framework to determine ROI for change projects Understand change implementation techniques relevant to you Benefit from experts’ and peers’ decades of industry experience Network with fellow change agents Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au Duration: 1 Day Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 14 RECOGNISED Introduction to Change Management Bill Synnot & Associates Course Purpose: Develop and understanding of what organisational change management is about. Course Objectives: Commencement Dates: On application Characteristics of high performance organisation Why organisational transition efforts may fail Attitudes to change Limitations of overseas frameworks Introduction to the framework, ie 7 Ingredients for an effective organisational transition Developing your own case study around the 7 Ingredients Presenting you case study and having a Q & A session Brief introduction to change implementation techniques and tools Summary (including feedback) Duration: Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au 1 Day Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 15 RECOGNISED Successful Organizational Transition “a practitioner’s guide” Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with change management. Course Objectives: Commencement Dates: On application Successfully facilitate change (including behavioural shifts) in your organisation, department or unit Effectively handle the transition process either as a leader/champion or as a participant Avoid common pitfalls (including resistance) in the organisational transition process Turn around an unsuccessful transition Keep a successful organisation on track Implant the transition process permanently into your organisation’s culture Empower others to follow through and improve performance Learn why ‘leadership’ is important in transition Develop change resilience Duration: Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au 2 Days Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 16 RECOGNISED Successful Organizational Transition “a practitioner’s guide” Bill Synnot & Associates Course Purpose: Creating an innovative, agile, robust, resilient and successful organisation equipped to move with today’s changing environment by building on attendees’ knowledge and experience with change management. Course Objectives: Commencement Dates: On application Successfully facilitate change (including behavioural shifts) in your organisation, department or unit Effectively handle the transition process either as a leader/champion or as a participant Handle common pitfalls (including resistance) in the organisational transition process Turn around an unsuccessful transition Implant the transition process permanently into your organisation’s culture Empower others to follow- through and improve performance Learn why ‘leadership’ is important in transition Opportunity to evaluate your organisation’s change management performance Opportunity for pre- and post-workshop discussions with presenter Chance to network with change agents from different organisations and sectors Keep a successful organisation on track Practice selected implementation techniques suitable for your organisation Develop and expand your change agents’ competencies and capabilities Select apt change implementation strategies for your situation Develop and utilise creative thinking Develop change resilience Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3, 5, 6, 7, 11, 12, 13, 15, 17 & 20 How to Register: Level 18, 300 Queen Street, Brisbane QLD 4000 Mobile: 0418 196 707 http://www.billsynnotandassociates.com.au Duration: 3 Days Delivery Mode: Classroom Delivery Intensive learning with exercises and case study 17 RECOGNISED Supply Chain School Logistics Bureau Group What you will learn: Supply Chain Management, Transportation, Warehousing, Inventory Management, Purchasing and Procurement, Benchmarking, Cost of Service and how to reduce it, Outsourcing: Tools and Models such as Network Modelling, Continuous Improvement, Job/ Career analysis and planning and managing people and supply chains, and lots more. Supply Chain School consists of : Three ‘full on’ two-day schools per year Members only Networking dinner day one of each school, 52 weekly Online Coaching Program/E-classes, 4 Members only Insider Webinars, plus lots of other goodies along the way. Commencement Dates: Novotel Parramatta, NSW 18/19 March 2014 29/30 July 2014 11/12 November 2014 Professional Sector Relevance: Learning Outcomes: A range of need to know topics in a easy to understand and fun environment, A range of presenters including Rob O’Byrne, other specialist experts and well known industry leaders, Great connection with a broad cross section of like-minded and highly motivate industry peers, We demystify the jargon and terminology, You walk away with loads of tools and practical tips to apply right now, focussing on 20% of knowledge that will give you 80% of the results. CILT Key Knowledge Areas Covered: 1 – 20 How to Register: For further information contact Rob O’Byrne, Founder. Logistics Bureau Group. [email protected] or Call +61 417 417 307 Is this course for you? As a logistics professional you know that while speed isn’t everything, it’s still a critical component of providing great service. The same holds true with career development and advancement. If you could get better quality training in less time, would it interest you? Look no further! Supply Chain School is best way to accelerate your advancement in the field of logistics and supply chain management. 18 RECOGNISED Managing Transport Outcomes Transport Futures Institute Course Outline: Equip yourself with a systematic framework to describe and measure the impact of transport infrastructure and services projects and programs. Course Objectives: Commencement Dates: Provide an overview of conceptual and applied aspects of planning and managing transport outcomes. 9-10 April 2014 Professional Sector Relevance: Learning Outcomes: identify, describe, measure and report key performance measures measure societal outcomes at project and system level (safety, mobility, access, environment impacts) measure transport project and program impacts (demand management, public transport, traffic, freight, walking, cycling) Duration: 2 days CILT Key Knowledge Areas Covered: 1,2,3,7,9,12,13,16 How to Register: Prof Phil Charles [email protected] 0416 091 790 http://transport-futures.com/ Delivery Mode: Blended Learning Course Code: MTO Fees: On Application 19 RECOGNISED Multimodal Integrated Transport Transport Futures Institute Course Outline: A practical introduction to planning and managing multimodal integrated transport planning studies. Course Objectives: Commencement Dates: Receive an overview of conceptual and applied aspects of multimodal integrated urban and regional transport planning studies. 19-20 March 2014 Professional Sector Relevance: Learning Outcomes: learn the key concepts of multi-modal integrated transport in an urban and regional context understand current practices and developments in transport planning studies and how to get results be aware of the practical issues and approaches in integrating multi-modal transport engage in practical group exercises translating concepts into practice Duration: CILT Key Knowledge Areas Covered: 1,2,3,4,7,8,9,12,13,14 How to Register: Prof Phil Charles [email protected] 0416 091 790 http://transport-futures.com/ 2 days Delivery Mode: Blended Learning Course Code: MIT Fees: On Application 20 RECOGNISED Transport Project Management Transport Futures Institute Course Outline: Delivering the results – a practical framework for managing transport projects. Course Objectives: Commencement Dates: Obtain a results focused approach to enable you to plan and deliver a broad range of transport related projects. 14-15 May 2014 Professional Sector Relevance: Learning Outcomes: improve your performance in the delivery of transport projects – in terms of value for money, and meeting expected outcomes plan and design a project using best practice principles guide the delivery of a project by a variety of means, including internal and external resources measure and report performance at all stages of a project Duration: CILT Key Knowledge Areas Covered: 1,2,3,4,6,7,11,13,15,16 How to Register: Prof Phil Charles [email protected] 0416 091 790 http://transport-futures.com/ 2 days Delivery Mode: Blended Learning Course Code: TPM Fees: On Application 21 RECOGNISED Supply Chain Optimisation UQ Business School Course Outline: Designed for managers and professionals looking for tools and techniques to optimise and improve their areas or organisations supply chain and supplier management. Course Objectives: Fees: This course will support strategic decision makers as well as operational managers in both international and domestic markets to manage successful logistics across their business. It will enable participants to develop an understanding of how to create lean systems and organisational agility to solve strategic and operational issues using a range of practical problem solving tools. On Application Commencement Dates: 11-14 September 2014 Professional Sector Relevance: Learning Outcomes: Build tools and frameworks to improve core business processes Deliver superior managerial performance with significant business impact Improve organisational performance in international as well as domestic markets Formulate practical ideas, models and tools of leadership and strategy, which will help examine supply chain management systems Discover the keys to successful supply chain management Learn how successful leaders engage others in the supply chain process CILT Key Knowledge Areas Covered: 2,3,4,5,6,7,10,11,12,13,14,15,16,17,18,20 How to Register: Brad Maye – Development Manager P 07 3346 7111 E [email protected] http://execed.business.uq.edu.au/courses/operexcellence/supply-chain-optimisation Pre-requisites: Courses are designed for middle to upper managers with over five years of people project or functional management experience. Attendees will need an appropriate level of knowledge and experience to contribute to discussions and case studies. Duration: 5 days Delivery Mode: Full Time 22 RECOGNISED Introduction to Logistics Master Research Australasia Course Outline: An overview covering history of the Logistics, customer service, order processing, purchasing, operations management, transport systems, warehousing, information systems and sustainability. This is an introductory subject, taught at a very basic level – introducing the major areas of studies in the subject and how it relates to the economy. It introduces the language of logistics and the key concepts. Course Objectives: Fees: 1. What is logistics? 2. History and development from physical distribution to supply chains, 2PL,3PL,4PL 3. Customer service 4. Order processing and information systems 5. Purchasing 6. Operations Management (making or doing things) a. Inventory management b. JIT, SOP,TQM, 7. Transport 8. Warehousing 9. Sustainability 10. Ethics in logistics On Application Learning Outcomes: 1, 2, 3, 4 The course is a “helicopter” view of the subject and introduces students to relevant texts, university courses, leading thinkers and practitioners in the subject as we go through the various parts of the subject. Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Duration: 1 Day or 2 half days in Melbourne Delivery Mode: Classroom Pre-Requisites It assumes no prior formal knowledge of the theory but practical experience in warehousing, transport or purchasing will be very useful. 23 RECOGNISED Statistics for Logistics Master Research Australasia Course Outline: Introductory level course in elementary statistics assuming only knowledge of arithmetic. The course uses examples and applications drawn from transport and logistics. It proceeds at a relatively slow pace and uses Excel to apply formulae and test hypotheses. Course Objectives: 1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction to statistics Descriptive statistics Measures of central tendency and dispersion Description of statistics using Excel Probability distributions, central limit theorem, law of large numbers Hypothesis testing Sample size determination Correlation and Regression Time series Learning Outcomes: Use Excel to calculate means, standard deviations, create histograms of distributions, introduce normal distribution, test hypotheses, correlation and regression. This is a stand-a-lone beginning quantitative subject specifically for students studying logistics and supply chain management. Students are encouraged to bring along data from their work place to use in statistical analysis along with a lap top computer with Microsoft Excel or their statistical calculators. Fees: On Application Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 6, 7, 11 How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Duration: 1 Day or 2 half days in Melbourne Delivery Mode: Classroom Pre-Requisites Introduction to Logistics 24 RECOGNISED Fundamentals of Demand Forecasting Master Research Australasia Course Outline: This course introduces the idea of forecasting using causal and time series methods to estimate demand for a product or service. Examples are drawn from passenger and freight transport. Students must have a basic understanding of statistics and have some proficiency with Excel. Course Objectives: Fees: 1. 2. 3. 4. 5. 6. 7. On Application Introduction to forecasting Expert opinion, Delphi, judgement Time series – patterns in data Moving averages and exponential smoothing Brown’s model for forecasting cyclical demand Causal or econometric modelling Data problems – multicollinearity, autocorrelation, heteroscedasticity 8. Using Excel for demand forecasting 9. Q – an introduction Learning Outcomes: On completion students will be able to develop simple econometric and time series of models to forecast demand for a product or service using Excel or a statistical package – SPSS or Q. Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 6, 7 How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Duration: 2 days in Melbourne Delivery Mode: Classroom Pre-Requisites This course assumes knowledge of elementary statistics such as “Statistics for Logistics” or an equivalent subject at least at high school statistics level. It is also assumed students can use a spreadsheet such as Microsoft Excel. 25 RECOGNISED Fundamentals of Inventory Management Master Research Australasia Course Outline: The course will introduce the scientific study of inventory theory and inventory management. It will present the bull-whip effect as an example of discrete independent decisions by organisations along a supply chain. Students will develop an awareness of the software packages available to manage inventory. Course Objectives: Fees: 1. Introduction to inventory theory 2. EOQ model and derivation 3. Alternative ordering models with known and random demand 4. MRP2 systems and inventory record accuracy 5. Safety stock and customer service 6. JIT – push versus pull systems 7. Cycle counting and inventory record accuracy 8. Evaluation of inventory management software systems On Application Learning Outcomes: On completion students will be able to derive the EOQ formula, assess requirements for inventory software packages, cycle counting and inventory record accuracy. They will also understand MRP2 requirements. Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 6, 7 How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Duration: 1 day in Melbourne Delivery Mode: Classroom Pre-Requisites Students need to have completed a course in introductory logistics and statistics. 26 RECOGNISED Warehousing for Competitive Advantage Master Research Australasia Course Outline: This course introduces warehousing methods and the competitive advantage provided by modern warehousing systems. It is presented by expert supply chain managers and transport experts. Course Objectives: Fees: Day 1 1. Introduction to warehousing – why have a warehouse? 2. Warehousing as a profit centre 3. Location of warehouses 4. Best practise in warehousing 5. Layout and design 6. Picking systems 7. Managing the warehouse effectively 8. Measuring productivity and efficiency On Application Day 2 6, 7 Field trip to state of the art warehouse Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Learning Outcomes: The course begins with lectures in a class room environment. It is aimed at students with experience in warehousing seeking to upgrade their knowledge and expertise. Students will interact with experienced logistics managers and work on case studies. Day 2 is a field trip to a warehouse to study operations and policy applications. Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Duration: 2 days in Melbourne Delivery Mode: Classroom/ Field Trip 27 RECOGNISED Supply Chain – Putting it all together Master Research Australasia Course Outline: First there was physical distribution, then logistics, followed by integrated logistics and finally, today-“Supply Chain”. This course takes students on a one day journey of the development of supply chain theory and its leading practitioners and case studies exemplifying how it is practised. In a typical supply chain raw materials are procured, items are produced, stored, shipped to warehouses and then onward to retailers or customers. Supply chain design is seen as providing a competitive advantage for companies. This course provides an overview of current supply chain management and design. Course Objectives: Fees: 1. 2. 3. 4. 5. 6. 7. 8. 9. On Application Introduction to supply chain management Logistics network configuration Inventory Management and risk pooling The value of information Distribution strategies Strategic alliances International issues in supply chain management Coordinated product and supply chain design Classic case studies Learning Outcomes: The course is based around a number of university level text books such as Simchi levi et al. Designing and Managing the Supply Chain. Duration: Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 3,5,9,12,13,16,17,18,19,20 How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 1 day in Melbourne Delivery Mode: Classroom Pre-requisites: Students need to have completed a course in logistics or supply chain management before enrolling in this course. It is high level, strategic and assumes an understanding of basic concepts in purchasing, transport, warehousing, inventory and logistics. 28 RECOGNISED Advanced Inventory Management Master Research Australasia Course Outline: This course is based around Robert Brown’s text “Advanced Spare Parts Inventory Control”. It uses his methods of forecasting demand – exponential smoothing and Fourier series methods – to capture periodicity and introduce the use of tracking signals. Requires advanced knowledge of mathematical tools and Excel proficiency. Students are encouraged to bring their data for analysis and case studies. Course Objectives: Fees: 1. 2. 3. 4. On Application Models of inventory Spare parts inventory management Infrequent or rare demand – measurement Strategies to cope with rare events – case studies from defence and mining 5. The IBM approach – history – and now Commencement Dates: On application Professional Sector Relevance: Duration: The course is taught over 2 days with a hands-on – practical approach. Students need to bring their lap tops plus data for analysis. CILT Key Knowledge Areas Covered: 6,7 Delivery Mode: How to Register: Classroom Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Pre-requisites: Students need to have an understanding of applied statistics and supply chain management. A basic course in inventory management would be a distinct advantage. 29 RECOGNISED Transport Network Optimisation Master Research Australasia Course Outline: Transport Networks connect a supply chain and are an important element in achieving high levels of customer service at the best possible price. This one day course introduces supply chain managers, transport managers and planners to the design of transport networks and techniques that can be used to minimise transport costs. Course Objectives: Fees: 1. 2. 3. 4. 5. 6. 7. 8. On Application Types of networks Graph theory concepts Shortest paths and minimum spanning trees The classical linear program – transportation model The transhipment problem Location allocation problems Computer applications for network analysis Evaluating network analysis packages Duration: Commencement Dates: On application Professional Sector Relevance: CILT Key Knowledge Areas Covered: 5,6,9 1 Day How to Register: Delivery Mode: Classroom Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Pre-requisites: This is an advanced course which requires students to be familiar with topics in mathematics such as linear algebra or linear programming. The course will use Excel Solver applications to solve some small supply chain optimisation networks. 30 RECOGNISED Chain of Responsibility – Level 1 Chain of Responsibility Australia Course Outline: The “Chain of Responsibility (CoR) – Level 1” accredited course will provide you with the skills and knowledge to follow the requirements of the Chain of Responsibility legislation, as a member of the supply chain. Course Objectives: Fees: The “Chain of Responsibility (CoR) – Level 1” accredited course will provide you with the skills and knowledge to follow the requirements of the Chain of Responsibility legislation, as a member of the supply chain. This course provides an introduction to the chain of responsibility legislation, target areas, involved parties and their responsibilities. On Application Commencement Dates: Available 24/7 online or bookings can be made for face to face courses Professional Sector Relevance: Learning Outcomes Explain the Chain of Responsibility (or CoR) legislation Explain the importance of safe load restraint, appropriate load mass and dimension, and prevention of driver fatigue and speeding Identify key responsibilities, requirements and actions for load restraint, load mass and dimension, driver fatigue and driver speeding, and Take action if you observe a potential or actual breach of Chain of Responsibility CILT Key Knowledge Areas Covered: 1, 2, 3, 4, 5 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Duration: 2 hours + Assessment Delivery Mode: Online or Face to Face Pre-requisites: Nil Course Code: TLIF2092A 31 RECOGNISED Chain of Responsibility – Level 2 Chain of Responsibility Australia Course Outline: The “Chain of Responsibility (CoR) – Level 2” accredited course will provide frontline managers and supervisors with the knowledge and skills to implement Chain of Responsibility regulations within their area of responsibility. It includes identifying and interpreting relevant regulations; and reviewing operations in line with Chain of Responsibility regulations. Course Objectives: Fees: This course provides comprehensive training on the framework of policies, procedures and tools that frontline managers and supervisors will implement to help ensure compliance with chain of responsibility, along with risk assessment and ongoing monitoring and review processes. On Application Learning Outcomes: Interpret chain of responsibility regulations Implement and review workplace procedures Complete reporting for chain of responsibility policy Duration: 8 hours + Assessment Commencement Dates: Every month in each capital city or bookings can be made for onsite training (conditions apply). Professional Sector Relevance: CILT Key Knowledge Areas Covered: 1, 2, 3, 4, 5 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Delivery Mode: Face to Face Pre-requisites: Nil Course Code: TLIF3093A 32 RECOGNISED Chain of Responsibility – Level 3 Chain of Responsibility Australia Course Outline: The “Chain of Responsibility (CoR) – Level 3” accredited course will provide members of the senior executive team (such as CEOs, General Managers, Owners and Senior Managers) with the knowledge and skills to ensure compliance in their business or undertakings within their area of control. Course Objectives: Fees: This course provides comprehensive training on the framework of policies, procedures and tools that will help to ensure compliance with chain of responsibility, along with detailed gap analysis, risk assessment and ongoing audit processes. This course is tailored towards Senior management, CEO’s, owner/ operators & Board of Directors. On Application Commencement Dates: Every month in each capital city or bookings can be made for onsite training (conditions apply). Professional Sector Relevance: Learning Outcomes: Understand Chain of Responsibility requirements Undertake appropriate action to achieve compliance Monitor and review workplace policy and procedures Duration: CILT Key Knowledge Areas Covered: 1, 2, 3, 4, 5 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com 8 hours + Assessment Delivery Mode: Face to Face Pre-requisites: Nil Course Code: TLIF4094A 33 RECOGNISED Fatigue Management Course – Level 1 Chain of Responsibility Australia Course Outline: This course provides an introduction to the strategies to minimise fatigue for drivers and operators, and for drivers to recognise own signs of fatigue, take action and make lifestyle choices that reduce the potential for fatigue. The course structure will include the following modules: Module 1: Course introduction Module 2: Overview and legislation Module 3: Causes, effects and warning signs Module 4: Workplace procedures - Overview Module 5: Workplace procedures – Drivers/Operators Module 6: Workplace procedures - Schedulers Module 7: Lifestyle choices to manage fatigue Module 8: Course summary Course Objectives: Fees: Skills and knowledge on how to apply fatigue management strategies. This course applies to Drivers, Loaders/Packers, Consignors/Consignees and Schedulers. On Application Learning Outcomes: Identify and act upon signs of fatigue Implement strategies to minimise fatigue Duration: 3.5 hours + Assessment Delivery Mode: Online or Face to Face Pre-requisites: Nil Commencement Dates: Available 24/7 online or bookings can be made for onsite training (conditions apply). Professional Sector Relevance: CILT Key Knowledge Areas Covered: 1, 2, 3, 4, 5 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Course Code: TLIF2010A 34 RECOGNISED Fatigue Management Course – Level 2 Chain of Responsibility Australia Course Outline: This course provides frontline managers and supervisors with the appropriate knowledge in the implementation of fatigue management strategies in the workplace and within their area of responsibility. This accredited course is a requirement if you are a scheduler or if you supervise drivers or schedulers under the Basic Fatigue Management (BFM) or Advanced Fatigue Management (AFM) schemes. The course structure will include the following modules: Module 1: Course introduction Module 2: Overview of fatigue and the legislation Module 3: Overview of a Fatigue Risk Management System (FRMS) Module 4: Fatigue risk controls Module 5: Fatigue monitoring and review Module 6: Course summary Course Objectives: Course Code: Skills and knowledge on how to implement fatigue TLIF3063A management strategies in the workplace and within Fees: their area of responsibility. This course applies to frontline managers and supervisors and schedulers. On Application Learning Outcomes: Commencement Dates: Available 24/7 online or bookings can be made for Implement fatigue management strategies in the onsite training (conditions apply). workplace Recognise and act on breaches of fatigue Professional Sector Relevance: management policies & procedures Develop and assess staff competence in fatigue management Monitor, review and report on the implementation of the fatigue management policy 1,2,3,4 Duration: 2 hours + Assessment Delivery Mode: CILT Key Knowledge Areas Covered: How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Online or Face to Face with online assessment Pre-requisites: Nil 35 RECOGNISED Fatigue Management Course – Level 3 Chain of Responsibility Australia Course Outline: This course provides senior managers with the appropriate skills and knowledge in the management of a Fatigue Risk Management System within an organisation, essential for anyone working as a senior manager in an environment where safety critical operational judgements are made. The course structure will include the following modules: Module 1: Course introduction Module 2: Overview of fatigue and the legislation Module 3: Overview of a Fatigue Risk Management System (FRMS) Module 4: Fatigue risk identification Module 5: Fatigue risk assessment Module 6: Fatigue risk controls Module 7: Fatigue monitoring and review Module 8: Course summary Course Objectives: Course Code: Skills and knowledge on how to manage fatigue TLIF4064A management strategies in the workplace and within Fees: their area of responsibility. This course applies to senior On Application managers. Learning Outcomes Commencement Dates: Available 24/7 online or bookings can be made for onsite training (conditions apply). Identify fatigue management legal requirements and responsibilities Establish and improve fatigue management policy and procedures Act upon reports on the implementation of the fatigue management policy Act upon identified breaches of fatigue management regulations Ensure operations systems are compliant with the fatigue management regulations and policy Plan and organise adequate resources and operational systems Facilitate the training and assessment of staff on the fatigue management policy and procedures Professional Sector Relevance: CILT Key Knowledge Areas Covered: 1,2,3,4 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Duration: 2 hours + Assessment Delivery Mode: Online or Face to Face with online assessment Pre-requisites: Nil 36 RECOGNISED Load and Unload Goods/Cargo Chain of Responsibility Australia Course Outline: The ‘Loading and Unloading’ course will provide you with the skills and knowledge to safely prepare, lift, position and restrain goods on a vehicle platform and then unload goods at the destination. Course Objectives: Fees: In this course you will learn how to: $199.00 Accredited Online explain your legal obligations during loading and unloading activities prepare the goods for loading load the goods safely secure and protect the goods appropriately unload the goods safely at the destination, and complete relevant documentation. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Learning Outcomes: CILT Key Knowledge Areas Covered: This course is an interactive and engaging way to build your knowledge and understanding of ways to reduce or eliminate risks during loading and unloading activities. These risks may be to you (as the loader), to those around you (such as other loaders, drivers and pedestrians), and to the load itself. 2, 3, 4, 5 How to Register: Urban Global - (07) 3118 6118 www.coraustralia.com Duration: 3.5 hours + Assessment Delivery Mode: Online Pre-requisites: Nil Course Code: TLID2004 37 RECOGNISED Continuing Professional Development Course in Travel Planning Institute for Sustainable Futures Course Outline: A short course introducing participants to travel planning for workplaces and precincts. Utilising a competencybased learning approach, the course will enable participants to develop travel plans to encourage active transport, public transport, and innovative car travel. Course Objectives: Fees: 50% Students (student ID required) 10% for PIA, CILTA, AITPM and AIA members Travel Plan Methodology Travel Behaviour Change strategies Sustainable Transport Principles Effective communication with decision-makers in business and government Regulatory frameworks for Travel Plans Monitoring and Evaluation Applying Travel Plans to different sites (eg. workplace and mixed-use residential precincts) Promoting Travel Plan initiatives (Course fee includes all meals and refreshments, copy of presentation materials, opportunity to join ISF transport discussion groups after completion). Commencement Dates: On Application Professional Sector Relevance: Learning Outcomes This course enables participants to learn-by-doing CILT Key Knowledge Areas Covered: through a series of interactive exercises that provide instruction on applying the Travel Plan methodology to 2,3,4,6,7,13,20 a range of different sites (workplace and mixed-use residential). It provides insights and approaches to How to Register: effective communication with key decision-makers, specifying Travel Plans as part of the regulatory Laura Wynne on 02 9514 4399. requirements for development consent and on-going [email protected] management, monitoring and evaluation. Course participants are eligible for CPD points with the professional bodies including PIA, CILTA, GBCA and AIA. Duration: 2 Days Delivery Mode: Face to Face 38 RECOGNISED Manage a Supply Chain Victoria University Course Outline: This Short Course covers managing a supply chain, including the relationships between an organisation and its supply and demand partners along the chain. It covers implementing a demand-driven supply chain management strategy, managing the supply chain and evaluating and improving supply chain effectiveness. Learning Outcomes: Fees: At the completion of this unit you will be able to: On Application Commencement Dates: implement demand- driven supply chain management strategy; manage supply chain; and evaluate and improve supply chain effectiveness. Available 24/7 online. Professional Sector Relevance: Duration: 60 nominal hours CILT Key Knowledge Areas Covered: Delivery Mode: 19 of 20 Online How to Register: Pre-requisites For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Nil Assessment: Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. Course Code: TLIL5055A 39 RECOGNISED Undertake Research and Analysis Victoria University Course Outline: This Short Course covers research and analysis to develop advice and recommendations. It includes identifying and undertaking research, analysing information and applying the results of analysis, maintaining information systems and compiling reports from information. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Available 24/7 online. Apply research processes and strategies; Use appropriate methods of data analysis; Identify and validate trends; and Present information in a format appropriate for the intended audience. Commencement Dates: Professional Sector Relevance: Duration: CILT Key Knowledge Areas Covered: 60 nominal hours 19 of 20 Delivery Mode: How to Register: Online For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Pre-requisites: Nil Assessment: Assessment methods will include assignments, projects and case studies. Course Code: PSPGOV504B 40 RECOGNISED Manage Customer Service Victoria University Course Outline: This Short Course covers managing customer service. It includes planning to meet internal and external customer requirements; ensuring delivery of quality products/services; and monitoring, adjusting and reporting customer service. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application plan to meet internal and external customer requirements; ensure delivery of quality products/services; and monitor, adjust and report customer service. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: 40 nominal hours Delivery Mode: Online Pre-requisites: Nil CILT Key Knowledge Areas Covered: 19 of 20 How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Assessment: This course will be assessed by demonstration and observation and/or portfolio of evidence. Course Code: TLII5018A 41 RECOGNISED Ensure a Safe Workplace Victoria University Course Outline: This Short Course covers establishing, maintaining and evaluating the organisation's occupational health and safety (OHS) policies, procedures and programs in the relevant work area in accordance with OHS legal requirements. Learning Outcomes: Fees: At the completion of this unit students will be able to: On Application Commencement Dates: establish and maintain an OHS system; establish and maintain participative arrangements for the management of OHS; establish and maintain procedures for identifying hazards, and assessing and controlling risks; and establish and maintain a quality OHS management system. Duration: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: 19 of 20 60 nominal hours Delivery Mode: Online Pre-requisites: How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Nil Assessment: Evidence of the following is essential: - detailed knowledge and application of all relevant OHS legislative frameworks - establishment and maintenance of arrangements for managing OHS within the organisations' business systems and practices - identification of intervention points for expert OHS advice - principles and practice of effective OHS management in a small, medium or large business. Course Code: BSBOHS509A 42 RECOGNISED Develop and Maintain Operational Procedures for Transport and Logistics Enterprises Victoria University Course Outline: This Short Course covers developing and maintaining operational procedures for transport and logistics enterprises in accordance with relevant regulatory requirements and workplace procedures, including planning and developing operational procedures, monitoring the implementation of the operational procedure(s) and evaluating the implementation of operational procedures. Learning Outcomes: Course Code: At the completion of this short course you will be able to: TLIL5020A Fees: plan and develop operational procedures; monitor the implementation of the operational procedure(s) ensure understanding and the need for compliance; and evaluate the implementation of operational procedures. Duration: On Application Commencement Dates: Available 24/7 online. Professional Sector Relevance: 30 nominal hours Delivery Mode: Online CILT Key Knowledge Areas Covered: 19 of 20 Pre-requisites: How to Register: Nil For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Assessment: Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. 43 RECOGNISED Develop, Implement and Review Purchasing Strategies Victoria University Course Outline: This Short Course covers Develop, implement and review an organisation's purchasing strategies includes determining, developing and implementing purchasing strategies, evaluating these and implementing improvements. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Determine purchasing objectives Develop purchasing strategies Implement purchasing strategies Evaluate purchasing strategies and implement improvements Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: CILT Key Knowledge Areas Covered: 60 nominal hours 19 of 20 Delivery Mode: How to Register: Online For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Pre-requisites: Nil Course Code: TLIR5006A Assessment: Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. 44 RECOGNISED Manage a Contract Victoria University Course Outline: This Short Course covers Manage a contract includes confirming contract requirements; establishing a contract management system; and monitoring and evaluating the contract. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application analyse and apply the theories and practices of integrated logistics management; development and operations of warehousing, inventory, transport and sustainable business relationships; and understand how logistics functions integrate with and impact on other business functions. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: 19 of 20 40 nominal hours How to Register: Delivery Mode: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Online Pre-requisites: Nil Course Code: TLIR5005A Assessment: Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. 45 RECOGNISED Manage Suppliers Victoria University Course Outline: Includes assessing suppliers and building a productive relationship with them; evaluating delivery of goods/services; negotiating arrangements and resolving disagreements with suppliers; and reviewing supplier performance. Learning Outcomes: Fees: This course delivers the skills and knowledge required to manage suppliers. It includes assessing suppliers and building a productive relationship with them; evaluating delivery of goods/services; negotiating arrangements and resolving disagreements with suppliers; and reviewing supplier performance. Licensing, legislative, regulatory or certification requirements are applicable to this unit. On Application Duration: 60 nominal hours Delivery Mode: Online Pre-requisites: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: 19 of 20 How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Nil Course Code: TLIR5014A Assessment: This unit includes LiWC and will be assessed by demonstration and observation and/or portfolio of evidence. 46 RECOGNISED Implement & Monitor Transport Logistics Victoria University Course Outline: The skills and knowledge required to implement and monitor transport logistics in accordance with relevant regulatory requirements and workplace procedures, including mobilising resources, coordinating multi-modal transport activities, monitoring consignment(s) tracking, and implementing a contingency management strategy. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Commencement Dates: Co-ordinating multi-modal transport activities Monitor Consignments Implement Contingency Management Strategies Available 24/7 online. Professional Sector Relevance: Duration: 40 nominal hours CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: Nil Course Code: 19 of 20 How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] TLIL5019A Assessment Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. 47 RECOGNISED Manage Risk Victoria University Course Outline: The performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area. It addresses the management of the risk across the organisation or within a business unit or area. It does not assume any given industry setting. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application establish risk context; identify risks; analyse risks; and select and implement treatments. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: CILT Key Knowledge Areas Covered: 60 nominal hours 19 of 20 Delivery Mode: Online Pre-requisites: Nil How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Assessment: Evidence of the following is essential: - risk management plan which includes a detailed stakeholder analysis, explanation of the risk context, critical success factors, identified and analysed risks, and treatments for prioritised risks - details of monitoring arrangements for risk management plan and an evaluation of the risk management plan's efficacy in treating risks - knowledge of relevant legislation, codes of practice and national standards. Course Code: BSBRSK501B 48 RECOGNISED Manage a Transport and Logistics Business Unit Victoria University Course Outline: This short course involves the skills and knowledge required to manage a transport and logistics business unit in accordance with relevant regulatory requirements and workplace procedures. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Identifying the market for the business unit; setting transport and logistics business unit objectives; collecting information for business planning operations; establishing the resources required to achieve objectives; and manage business unit performance to achieve the required outcomes. Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: 19 of 20 Duration: How to Register: 60 nominal hours For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Delivery Mode: Online Pre-requisites: Nil Assessment Assessment tasks will be designed to meet the controlled parameters in accordance with each competency unit's learning outcomes in the unit of study. Course Code: TLIP5008A 49 RECOGNISED Recruit, Select and Induct Staff Victoria University Course Outline: This short course involves the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Determine job descriptions Plan for selection Assess and select applicants Appoint and induct successful candidate Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: 50 nominal hours CILT Key Knowledge Areas Covered: Delivery Mode: 19 of 20 Online How to Register: Pre-requisites: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Nil Assignments, Case studies, Projects and Research. RPL: Students need to provide evidence of knowledge, skills and experience. BSB40207 Certificate IV in Business Competency assessed Course Code: BSBHRM402A 50 RECOGNISED Manage an Information or Knowledge Management System Victoria University Course Outline: Organise learning to use an information or knowledge management system and to manage the use of the system. Learning Outcomes: Fees: This unit applies to managers who have responsibility On Application for seeing that key information and corporate knowledge are retained, accessible to others and Commencement Dates: improve business outcomes. Available 24/7 online. Duration: Professional Sector Relevance: 50 Nominal Hours Delivery Mode: Online Pre-requisites: Nil Assessment: Students are required to do assignments, classwork, tests, projects, case studies and/or presentations. CILT Key Knowledge Areas Covered: 19 of 20 How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] Course Code: BSBINM501A 51 RECOGNISED Control Inventory Victoria University Course Outline: The performance outcomes, skills and knowledge required to control inventory in a retail environment. It involves managing receipt, dispatch and storage of merchandise, and managing stock control. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Commencement Dates: Manage receipt, dispatch and storage of merchandise, and Manage stock control Available 24/7 online. Professional Sector Relevance: Duration: 40 nominal hours Delivery Mode: CILT Key Knowledge Areas Covered: Online 19 of 20 Pre-requisites: Nil Course Code: How to Register: For more information please call Alan Galt Program Facilitator on 03 9919 8934 Alternatively email [email protected] SIRXINV005A 52 Logistics for e-Business Industrial Logistics Institute Course Outline: This “Logistics for e-Business” program will familiarize business operators and managers with the technologies used in an e-business environment and staying informed on todays constantly evolving technologies and the logistic models for fulfillment. Attendees will be exposed to the challenges, concepts and benefits associated with using the variety of technologies and logistic strategies available for both the e-business owners and their logistics agents. Day 1:Technologies impacting on e-Business Commencement Dates: On Application Cloud Technologies e-Marketplaces, e-Freight, online Auctions and Logistics Convergent Technologies Mobile Apps for mobile Logistics Operators Professional Sector Relevance: Day 2: e-Business Fulfillment and Logistic Considerations Using a mix of 1PL, 2PL, 3PL or 4PLs for fulfilment Fleet and Network reviews Delivery Optimization Considerations Evaluating Best e-Warehouse location KPIs for e-Business Logistic Contract renewals Duration: 2 days How to Register: Associate Professor Kim Hassall Email: [email protected] Mobile: +61 408 528 841 Phone: +61 03 9449 9224 Email: [email protected] Delivery Mode: Online and Face to Face Fees: On Application 53 One Hundred Logistic Pricing Strategies Industrial Logistics Institute Course Outline: This program “One Hundred Logistics Pricing Strategies,” is a very unique course reflecting findings from 25 years of logistics consulting, freight pricing, and transport economic experience. The Strategies are collected from international and domestics clients. Often companies are slow to adopt new freight pricing policies. Diverse entities within companies also set prices but is there a targeted pricing strategy adopted for new or special clients, or does one size fit all? Course Objectives and Learning Outcomes: Commencement Dates: After two days of this program, attendees will have an On Application appreciation of the direction of new pricing strategies and how these might be tailored and used as a Professional Sector Relevance: marketing strategy for new and existing clients. Has your company been using the same freight pricing strategies for the last decade or longer? This course could change your client focus. Day 1: Freight Pricing Strategies Who Sets Company Freight Pricing and is there a problem? The Basic Economic Pricing Strategies, after you know your costs The last three decades of pricing fashion and its legacies. How to Register: Associate Professor Kim Hassall Email: [email protected] Mobile: +61 408 528 841 Phone: +61 03 9449 9224 Email: [email protected] Day 2: Freight Pricing Strategies The pricing Strategies that have fallen from fashion New and Innovative Pricing Strategies Internet Implications for pricing Full Cost Attribution and Real Cost Avoidability – Integral to all your Product Pricing Case exercise Duration: 2 days Delivery Mode: Online and Face to Face Fees: On Application 54 Freight and Logistic Network Restructuring Industrial Logistics Institute Course Outline: This “Freight and Logistics Network Restructuring” program is one of two Institute programs that examine specialized aspects of freight and logistic operations. This program has emerged from extensive work with major clients focusing on streamlining major freight network operations, and the impacts of urban and regional hub placements allowing for operational optimization and the use of different fleet mixes. Specialist commodity based freight networks are also examined. Course Objectives and Learning Outcomes: Commencement Dates: Attendees will be introduced to the pros and cons of particular network shapes and types. On Application This course covers the following topics: Freight Network Classification System Advantages and Dis-advantages of the different Urban Network types Freight Network Transformations What do Commodity Based Networks look like Benefits and DIs-benefits of Greenfield Depot Locations Long Distance Networks, Bi-Modal Choices and Mid-Corridor Connect Network Options Professional Sector Relevance: How to Register: Associate Professor Kim Hassall Email: [email protected] Mobile: + 61 408 528 841 Phone: +61 03 9449 9224 Email: [email protected] Duration: 1 day Delivery Mode: Online and Face to Face Fees: On Application 55 Purchasing Transport Services Industrial Logistics Institute Course Outline: This 2 Day program, “Purchasing Transport Services”, is one of two Institute programs that examines specialized aspects for purchasing freight Transport services. This program aims to provide a business manager with tools and information when negotiating contracts for transport services including financial management, physical distribution modes, carrier mix, supplier evaluation and performance management. Course Objectives and Learning Outcomes: Attendees will be introduced to a number of important aspects when considering the purchase of, and/or negotiating Transport Services: Key Performance Indicators (which measures of performance for the supplier) Payment Terms Roles and Responsibilities under the contract for both parties The importance of having a contract manager What is your business requirement? Do you understand your business requirement? Have you clearly articulated this in your advertisement? Does it discuss any ‘out of the ordinary’ requirements? Is it clear and concise for the respondents? Considerations before advertising your requirement: Analyzing the demand for your current and forecast future needs Using of 1PL,2PL,3PL, or 4PL services or a combination Using Multi / Intermodal Services Use of specialized High Productivity Vehicles Supplier and capacity considerations Specials and overloads” Collection, Delivery, Track and Trace and booking provisions Supplier capability in handling of special items, such as medicine and explosives Supplier’s ability to determine the most economic way to transport goods Fees: Contract Management: Evaluating bids and proposals submitted by potential suppliers Supplier Selection Process Determining the Length of a specific contract Contract Escalators Reliability and force majeure Quality Assurance and Transport Certifications Duration: 2 days Delivery Mode: Online and Face to Face (Pending Numbers Enrolled) On Application Pre-Requisites Students should have a working knowledge of fleet management. Commencement Dates: 24/7 or On Application Professional Sector Relevance: How to Register: Associate Professor Kim Hassall Email: [email protected] Mobile: +61 408 528 841 Phone: +61 03 9449 9224 Email: [email protected] 56 Purchasing For Transport Operators Industrial Logistics Institute Course Outline: This 1 Day program, “Purchasing For Transport Operators”, is one of two of the Institute’s programs that examines specialized aspects of purchasing as a useful toolbox for Transport Operators. This program aims to provide a transport business manager with the information for consideration when negotiating contracts for direct and indirect goods and services including maintenance, repair, fuel management, partnering, collaborating, supplier evaluation, performance management, as well as other related areas. Course Objectives and Learning Outcomes: Duration: Attendees will be introduced to a number of 1 day considerations when considering the purchase of Delivery Mode: and/or negotiating Transport inputs and services: Online and Face to Face (Pending Numbers Enrolled) What is your business need in goods and services? Do you understand your business and it’s need for Fees: direct and indirect goods and services? On Application Have you clearly articulated this to your suppliers? Pre-Requisites Have you discussed any out of ordinary requirements with your suppliers? Students should have a working knowledge of fleet Considerations when purchasing goods and services: operations and management. Understanding depreciation and the Asset lifecycle Commencement Dates: Supplier and capacity considerations when it 24/7 or On Application comes to fleets Considerations when selecting suppliers Professional Sector Relevance: Lease versus buy Refurbish/ overhaul versus new purchases Contract Management for fleet operators: The importance of contract management Length of Contract Contract Escalators Reliability and force majeure Payment Terms Supplier Selection Process Quality Assurance and Certification Key Performance Indicators (Measures of performance for the supplier) Roles and Responsibilities under the contract for both parties How to Register: Associate Professor Kim Hassall Email: [email protected] Mobile: +61 408 528 841 Phone: +61 03 9449 9224 Email: [email protected] 57 Just the Facts Please Master Research Australasia Course Outline: (Short, sharp learnings in transport and logistics) Just the Facts Please is a set of short courses designed by Master Research Australasia Pty Ltd, to introduce students and practitioners to the basic ideas in Transport and Supply Chain Management. The courses present the fundamental ideas and current thinking in topics relevant to people operating in the transport and the supply chain space. Just the Facts Please courses distil the essence of longer one and two day courses run by Master Research Australasia which provides participants with a deeper understanding and the ability to perform calculations required for transport and supply chain operations. These longer courses involve solving transport and logistics problems to teach analytical skills to supervisors and managers. Course Objectives and Learning Outcomes: Delivery Mode: Statistics for Logistics Face to Face A short introduction to basic ideas of statistics required Commencement Dates: in transport and logistics. Participants will learn about forecasting, measuring On Application variation and using Excel to describe and graph Professional Sector Relevance: transport and supply chain data. Useful for a wide range of business people who want to catch up on how to improve decision making. Duration: 4 hours Delivery Mode: How to Register: Dr. David Wilson www.masterresearch.com.au +61 419 374 776 Face to Face Fees: On Application: includes notes, morning tea Where Should I Put My Warehouse? A short fun introduction to supply chain design. The course includes playing the iconic “Beer Game” and discusses different supply chain management programmes. It is a geographer’s take on the task of designing and managing a supply chain. ”Tips from the pro’s” Duration: 4 hours Is this course for you? Managers, supervisors and floor staff who want to gain a quick background briefing on what is happening in the transport and supply chain management space. They provide participants with key current ideas, thoughts on best practice, further readings and an understanding of learning pathways that a participant can follow to gain more knowledge and CILTA accreditation. 58 Zero Incident Process (ZIP) Sentis Course Outline: The Zero Incident Process (ZIP) gives a workplace the genuine opportunity to reach the goal of Zero Incidents. It is a psychologically-based safety process that focuses on the Person component of the Safety Culture Model, moving your people from extrinsically-driven safety to intrinsically-motivated safety. ZIP is designed to empower people to take control of their personal safety by becoming more effective within the systems they work in. These systems are made up of the Practices and Environment components of the Safety Culture Model. ZIP gives people insight into the way their brain works, their thinking, their attitudes and how this drives their behaviour. Participants are provided with the tools to take control of their thoughts and feelings, and consequently the results they get in life, especially in regards to their safety. Learning Outcomes: Fees: On Application Duration: Commencement Dates: Delivery Mode: On Application Face to Face Professional Sector Relevance: Pre-requisites: Course Code: CILT Key Knowledge Areas Covered: How to Register: For more information please call 07 3363 5900 Alternatively http://www.sentis.net/eu/contact-us/ 59 Monitor Supplier Performance Challenger Institute of Technology Course Outline: This course involves the skills and knowledge required to monitor the performance of contracted suppliers of goods/materials/services including administering the supplier contract, assessing for conformity to contracted requirements, and completing all required documentation concerning the contract. Licensing, legislative, regulatory or certification requirements are applicable to this unit. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Administer supplier contract Complete documentation Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: Nil Course Code: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] TLIR4001A 60 Source Goods / Services and Evaluate Contractors Challenger Institute of Technology Course Outline: This course involves the skills and knowledge required to source goods/materials/services and evaluate contractors including analysing supply requirements, and evaluating and selecting appropriate potential contractor(s). Licensing, legislative, regulatory or certification requirements are applicable to this unit. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Analyse supply requirements; and Evaluate potential contractors. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: Self-Paced Delivery Mode: Online CILT Key Knowledge Areas Covered: How to Register: Pre-requisites: Nil Course Code: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] TLIR4002A 61 Coordinate Quality Customer Service Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to coordinate quality customer service in operations. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Commencement Dates: Plan to meet internal and external customer Available 24/7 online. requirements to ensure the delivery of quality service and monitoring, adjusting and reporting customer Professional Sector Relevance: service. Duration: Self-Paced Delivery Mode: Online Pre-requisites: Nil CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Course Code: TLII4001A 62 Market Services and Products to Clients Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to market services and products to clients. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Recognize opportunities to promote products and services; Establish and maintain contact with clients; Negotiate sales; and Close sales. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced Delivery Mode: Online Pre-requisites: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLII4005A 63 Implement and Coordinate AccidentEmergency Procedures Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to implement and coordinate accident-emergency procedures. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Respond to the incident; Coordinate on-site activities; and Complete follow-up actions Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: Nil How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Course Code: TLIF4007A 64 Develop and Maintain a Safe Workplace Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to develop and maintain a safe workplace. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Plan and implement safety requirements; Inform and train personnel on OH&S legislation, codes and standards; Establish and maintain procedures for assessing and controlling safety risks; Monitor, adjust and report safety performance; Evaluate the occupational health and safety system and related policies, procedures and programs; Investigate and report non-conformance; and Establish and maintain a system for OH&S records. Duration: Self-Paced Delivery Mode: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Online Pre-requisites: Nil Course Code: TLIF4014A 65 Complete Workplace Orientation/Induction Procedures Challenger Institute of Technology Course Outline: This unit involves the skills and knowledge required to complete workplace orientation and induction procedures when commencing a new work role. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application identify major areas of the workplace in terms of functions, organisational structures and occupations; organising and accepting responsibility for own workload; applying ethical practices in work activities; receiving and acting constructively on personal feedback; participating in the identification and meeting of one's own learning needs; and planning and organising a personal daily routine. Duration: Self-Paced Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Delivery Mode: Online Pre-requisites: Nil Course Code: TLIL1001A 66 Follow Occupational Health and Safety Procedures Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to follow and apply occupational health and safety (OH&S) procedures when carrying out work activities. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application identify and following workplace procedures for hazard identification and risk control; contribute to arrangements for the management of occupational health and safety; and complete occupational health and safety records. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced Delivery Mode: Online Pre-requisites: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIF1001A 67 Implement and Monitor Environmental Protection Policies and Procedures Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to implement and monitor environmental protection policies and procedures. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application access relevant information concerning environmental protection regulations and procedures; and implement and monitor procedures concerning environmental hazards, related control procedures, environmental training arrangements, and required records and documentation. Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Duration: Self-Paced Delivery Mode: Online How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Pre-requisites: Nil Course Code: TLIU4001A 68 Implement and Monitor Environmentally Sustainable Work Practices Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to effectively analyse the workplace in relation to environmentally sustainable work practices and to implement improvements and monitor their effectiveness. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Investigate current practices in relation to resource usage; Set target improvements; Implement performance improvement strategies; and Monitor performance. Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Duration: Self-Paced How to Register: Delivery Mode: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Online Pre-requisites: Nil Course Code: TLIU3011A 69 Apply Quality System Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to apply quality systems in workplace operations including working within a quality improvement system and using quality improvement systems, tools and techniques in accordance with enterprise procedures. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Work within a quality improvement system; and Use quality improvement systems, tools and techniques. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: Nil How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Course Code: TLIJ3002A 70 Facilitate and Capitalise on Change in the Workplace Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to facilitate and capitalize on change and innovation in the workplace. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application participating in planning for the introduction of change; developing creative and flexible approaches to solutions to change-related problems, and managing emerging challenges and opportunities in the workplace. Duration: Self-Paced Delivery Mode: Online Pre-requisites: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIP4002A 71 Facilitate Work Teams Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to lead and facilitate work teams. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application participate and provide leadership in team planning; develop team commitment and cooperation; manage and develop team performance; and participate in and facilitating the work of work teams/groups. Duration: Self-Paced Delivery Mode: Online Pre-requisites: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIG4006A 72 Manage Personal Work Priorities and Professional Development Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to manage personal work priorities and own professional development. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application manage own qualities, goals, plans and performance; set and meet own work priorities; and develop and maintain own professional competence. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced Delivery Mode: Online Pre-requisites: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIL4009A 73 Collect, Analyse and Present Workplace Data and Information Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to collect, analyze and present workplace data and information. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application identify required information; analyze and prepare information for use; explain information; and present workplace information to others. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced Delivery Mode: Online Pre-requisites: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIE4006A 74 Manage Workplace Information Challenger Institute of Technology Course Outline: This training covers the performance outcomes, skills and knowledge required to manage workplace information. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application identify and source information needs; collect, analyze and report information; use management information systems; contribute to the preparation of operational plans; and; prepare resource proposals. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced How to Register: Delivery Mode: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Online Pre-requisites: Nil Course Code: TLIP4005A 75 Apply Workplace Statistics Challenger Institute of Technology Course Outline: This training covers the skills and knowledge required to apply statistical data in the workplace including identifying situations where statistics are used in the workplace, collecting numerical data, processing and presenting data, and interpreting trends and patterns from numerical data. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application apply statistical data in the workplace; collect, process and present data; and interpret trends and patterns from numerical data. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: Nil How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Course Code: TLIE4013A 76 Apply Conflict/Grievance Resolution Strategies Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to apply conflict resolution strategies to resolve grievances that may occur in the course of work. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Identify potential conflict situations; implement appropriate conflict resolution strategies; and use effective interpersonal skills. Commencement Dates: Available 24/7 online. Professional Sector Relevance: Duration: Self-Paced Delivery Mode: Online Pre-requisites: Nil CILT Key Knowledge Areas Covered: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Course Code: TLIL4005A 77 Implement Equal Employment Equity Strategies Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to implement equal employment equity strategies in accordance with regulatory and workplace requirements. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application identify and communicate agreed employment equity direction; respond to enquiries regarding employment equity; implement employment equity strategies; contribute to policy development; and evaluate and report on the implementation of equal employment opportunity strategies in the workplace. Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Duration: How to Register: Self-Paced For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Delivery Mode: Online Pre-requisites: Nil Course Code: TLIL4032A 78 Promote Effective Workplace Practice Challenger Institute of Technology Course Outline: This training involves the skills and knowledge required to promote effective workplace practice, including contributing positively to the work team environment, observing and promoting work safety procedures, maintaining and promoting the well-being of workplace team(s), and participating in competency development activities. Learning Outcomes: Fees: At the completion of this short course you will be able to: On Application Contribute positively to the work team environment; Observe and promote work safety procedures; Maintain and promote well-being of team; and Participate in competency development. Duration: Commencement Dates: Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: Self-Paced Delivery Mode: Online Pre-requisites: How to Register: For more information please call Stephen Goodlet Coordinator Transport & Logistics on 08 9239 8098 Alternatively email [email protected] Nil Course Code: TLIL4033A 79 Basic Knowledge & Principles of a Ship’s Stability - Course 1 AMC Search Course Outline: This course covers the Law of Flotation, Load lines, Basic Transverse Stability, Small Angles of List, Free Surface Effect, Causes and correction of a Negative Stability and an introduction to the Curve of Righting Levers as well as an introduction to Longitudinal Stability. Learning Outcomes: Fees: To provide the very necessary basic understanding of a On Application ship’s stability. This requires the learning of formula which at first appears a daunting task. It is not, the Commencement Dates: formula and the fairly easy mathematics required to Available 24/7 online. solve the formula can all be simplified by first learning the principles behind the subject of stability. Professional Sector Relevance: Duration: The course must be completed within 1 year of the commencement date. Delivery Mode: Online CILT Key Knowledge Areas Covered: How to Register: Pre-requisites: Satisfactory completion of year 10 Certificate: Participants who satisfactorily complete the course and provide documentary evidence to satisfy the course pre-requisite will be issued an AMC Basic Knowledge and Principles of a Ship’s Stability certificate. Online via: http://www.amcsearch.com.au/courses/ This facility provides for course fees to be paid by a secure online transmission of your credit card details. Assessment Strategy: A range of methods is suggested for measuring progress towards and achievement of learning outcomes in this module. Knowledge-based criteria will be satisfied through written or oral questioning relating to practical assignments. Skill-based criteria will be satisfied through table top exercises throughout the learning period. Assessment will be undertaken off-thejob; however, where possible the environment will simulate a real work place situation. 80 Advanced Application of a Ship’s Stability Dynamics - Course 2 AMC Search Course Outline: The course covers the use of Simpson’s Rules relating to a ship’s stability, The Inclining Test, Stability Cross Curves, Radius of Gyration, Synchronous rolling and Parametric rolling, IMO Stability Criteria including Wind Heel, List and Large Angles of Stability, Grain Stability, Longitudinal Stability, Damage Stability, Dry Docking and other factures determining a loss of stability. Learning Outcomes: Assessment Strategy: A range of methods is suggested for measuring The purpose of this course is to teach the practical progress towards and achievement of learning knowledge and application of a ship’s stability. The aim outcomes in this module. Knowledge-based criteria will is: be satisfied through written or oral questioning relating To provide an understanding as to how the to practical assignments. Skill-based criteria will be hydrostatics particulars of a ship’s hull are derived satisfied through table top exercises throughout the and to furnish participants with sufficient learning period. Assessment will be undertaken off-theknowledge for them to calculate their own job; however, where possible the environment will simulate a real work place situation. hydrostatic information should the need arise. To provide some practical knowledge of stability for Fees: participants to use in their seagoing careers or On Application when dealing with the operational considerations relating to the safety of ships. Commencement Dates: Duration: Available 24/7 online. The course must be completed within 1 year of the commencement date. Professional Sector Relevance: Delivery Mode: Online CILT Key Knowledge Areas Covered: Pre-requisites: Stability 2 has a pre-requisite of successful completion of Stability 1, or a Certificate of Competency as Deck Watchkeeper or Mate/Master <500GT or equivalent, as a minimum. Certificate: How to Register: Online via: http://www.amcsearch.com.au/courses/ This facility provides for course fees to be paid by a secure online transmission of your credit card details. Participants who satisfactorily complete the course and provide documentary evidence to satisfy the course pre-requisite will be issued with an AMC Advanced Application of a Ship’s Stability and Dynamics certificate. 81 Security Awareness Training - Online AMC Search Course Outline: It is now mandatory for all AMSA certificate holders to hold a Security Awareness Endorsement. To meet industry demand for this endorsement, AMC have developed Security Awareness Training (SAT) as an online course. The course is approved by the Australian Maritime Safety Authority (AMSA), and is open for enrolment. Upon successful completion of the online course, an AMSA approved certificate will be issued, which will allow you to obtain an endorsement from AMSA. Learning Outcomes: Certificate: The course consists of: Participants who satisfactorily complete the course will be issued the following Certificate: Three (3) learning resource sections (section 1, 2 and 3) Three (3) progress checks (progress check 1, 2 and 3) One (1) final assessment Security Awareness Training (AMSA approved) meeting the requirements of STCW Reg VI/6 and Code Section A-VI/6 paragraph 4, Table A-VI/6-1 Fees: In order to progress through sections 1 and 2, candidates are required to complete the progress check On Application and obtain a minimum score of 60%. Commencement Dates: Candidates will be advised of their results immediately after the progress check is submitted, once the pass mark has been achieved, the next section will be made available. Results will be made available upon completion and submission of the final assessment. Failure to achieve the required pass marks in the progress checks (1, 2 and 3) and/or the final assessment will result in a grade of Not Yet Competent. Available 24/7 online. Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Course Approval: The Security Awareness Training (SAT) is recognised by AMSA as meeting the requirements of Table A-VI/6-1 of STCW 78, as amended. Delivery Mode: Online via: http://www.amcsearch.com.au/courses/ This facility provides for course fees to be paid by a secure online transmission of your credit card details. The course will be delivered entirely online 82 Crisis Management and Human Behaviour AMC Search Course Outline: After successful completion of the course, participants will be able to organise the safe movement of vehicles and passengers when embarking and disembarking, control all elements of cargo safety and hull integrity, monitor and control atmosphere in ro-ro cargo spaces, organise shipboard emergency procedures, optimise use of resources, control response to emergencies, control passengers and other personnel during emergency situations and establish and maintain effective communications. Learning Outcomes: Certificate: This course covers minimum standard of competence The following certificate will be issued by AMC to for: masters, chief mates, chief engineers, second participants who successfully complete the course: engineer officers and any other person assigned immediate responsibility for embarking and Passenger Ship Safety (AMSA approved), meeting disembarking passengers, for loading, discharging or the requirements of security cargo, or for closing hull openings and any - Crisis Management & Human Behaviour (STCW other personal having responsibility for the safety of Reg V/2 and Code Section A-V/2, para 3, Table passengers in emergency situations A-V/2) Course Approval: This course is AMSA approved and complies with STCW regulations as listed in the certificate section below. Delivery Mode: - Passenger Safety, Cargo Safety & Hull Integrity (STCW Reg V/2 and Code Section A-V/2, para 4.) Professional Sector Relevance: Face to Face Please Note: This course is currently being designed for online delivery. Course Duration: CILT Key Knowledge Areas Covered: How to Register: 2 Days Online via: http://www.amcsearch.com.au/courses/ Fees: This facility provides for course fees to be paid by a secure online transmission of your credit card details. On Application Commencement Dates: TBA Course Code: IMO 1.29 83 Crowd Management AMC Search Course Outline: After successful completion of the course, participants will be able to control a crowd in an emergency situation on board, locate essential safety and emergency equipment on board, communicate effectively with passengers during an emergency, demonstrate the use of personal life-saving appliances and comply with the ship’s safety and emergency procedures. Learning Outcomes: Certificate: This course meets the mandatory minimum The following certificate will be issued by AMC to requirements for the training of masters, officers, participants who successfully complete the course: ratings and other personnel on ro-ro passenger ships and on passenger ships other than ro-ro passenger Passenger Ship Safety - Crowd management ships. training & Safety training for personnel providing direct service to passengers in passenger spaces, Course Approval: meeting the requirements of STCW Reg V/2 and Code Section A-V/2, para 1 and 2. This course is AMSA approved and complies with STCW regulations as listed in the certificate section below. Delivery Mode: Professional Sector Relevance: Face to Face Please Note: This course is currently being designed for online delivery. Course Duration: CILT Key Knowledge Areas Covered: How to Register: Online via: http://www.amcsearch.com.au/courses/ 1 Day Fees: This facility provides for course fees to be paid by a secure online transmission of your credit card details. On Application Commencement Dates: TBA Course Code: IMO 1.28 84 Liquefied Gas Tanker Familiarisation AMC Search Course Outline: The Liquefied Gas Tanker Familiarisation course is designed to provide training for officers and ratings assigned specific duties and responsibilities relating to liquefied gas tankers. Course Entry Pre-Requisite Certificate: An AMSA approved Basic Fire Fighting certificate, or an Australian issued Certificate of Competency. Learning Outcomes: The following certificate will be issued by AMC to participants who successfully complete the course and provide documentary evidence to satisfy the course pre-requisite: Contribute to the safe operation of a liquefied gas tanker Take precautions to prevent hazards Apply occupational health and safety precautions and measures Respond to emergencies Take precautions to prevent pollution of the environment from the release of liquefied gases Course Approval: Tanker Familiarisation (Liquefied Gas Tanker) AMSA approved, meeting the requirements of STCW Reg V/1-2 and Code Section A-V/1-2 paragraph 1, Table A-V/1-2-1 Full attendance and participation in ALL activities during the course will satisfy the required performance criteria. If you do not hold the required pre-requisites, you will be issued with an AMC Statement of Results. This course complies with the requirements of Section A-V/1-2, paragraph 1, Table A-V/1-2-1 STCW78 as Professional Sector Relevance: amended and is approved by AMSA. Delivery Mode: Face to Face Please Note: This course is currently being designed for online delivery. Course Duration: 2 Days Fees: CILT Key Knowledge Areas Covered: How to Register: Online via: http://www.amcsearch.com.au/courses/ This facility provides for course fees to be paid by a secure online transmission of your credit card details. On Application Commencement Dates: TBA 85 Oil and Chemical Tanker Familiarisation AMC Search Course Outline: The Tanker Familiarisation course is designed to provide training for officers and ratings assigned specific duties and responsibilities relating to cargo or cargo equipment on tankers. Course Entry Pre-Requisite Certificate: An AMSA approved Basic Fire Fighting certificate, or an Australian issued Certificate of Competency. Participants who satisfactorily complete the course and provide documentary evidence to satisfy the course pre-requisite will be issued: Learning Outcomes: Characteristics of cargoes Toxicity Hazards Hazards control Safety equipment and protection of personnel Pollution prevention Course Approval: AMSA AMC Tanker Familiarisation (Oil & Chemical) Certificate meeting the requirements of Section AV/1-1, paragraph 1, Table A-V/1-1-1 STCW78 as amended If you do not hold the required pre-requisites, you will be issued with an AMC Statement of Results. Professional Sector Relevance: This course complies with the requirements of Section A-V/1-1, paragraph 1, Table A-V/1-1-1 STCW78 as amended and is approved by AMSA. Delivery Mode: Face to Face Please Note: This course is currently being designed for online delivery. Course Duration: CILT Key Knowledge Areas Covered: How to Register: Online via: http://www.amcsearch.com.au/courses/ This facility provides for course fees to be paid by a secure online transmission of your credit card details. 2 Days Fees: On Application Commencement Dates: TBA 86 Women in Leadership (BSB60407) Management Consultancy International Course Outline: Join the MCI Women in Leadership Advanced Diploma program to create the next step in your professional development and career progression. Attend the 9 day program of intensive, vibrant and fulfilling experiential activities and learning. This program has several unique features that enable you to achieve your leadership goals and to continue the leadership journey. Be prepared to be fully engaged and to be stretched in your leadership capabilities. The power of women coming together to explore strategies for success is incredible and the research points to the fact that women who form strong peer groups, are more likely to do well professionally. Learning Outcomes: To create the essential mindsets and tools to deliver outstanding organizational results. To seize the multitude of opportunities that exist to bring about positive changes and to make the difference to your organization. To ensure that on returning to the work environment, the behavioural changes are visible to colleagues and team members. To lead the organisation forward to achieve its strategic goals in a positive, enlightened and dynamic way. Complete the program with an action plan for commitments moving forward. Attend a 1 hour follow-up webinar 3 months posttraining. Attend a graduation ceremony to receive your certificate Course Structure: 3 sessions x 2 day intensives and 1 session x 3 day intensive held over 3 months Session 1 – The Leadership Challenge Provide Leadership Across the Organisation Session 2 – Develop and Implement Strategic Plans Manage Organisational Change Session 3 – Manage Finances Manage risk Session 4 – Manage Innovation and Continuous Improvement (Elective) Develop and Implement a Business Plan Establish and Maintain Strategic Networks Certificate: Participants who satisfactorily complete the Women in Leadership Sessions 1-4 course will be awarded the following Certificate: (Advanced Diploma of Management BSB60407) Completion of any of the sessions 1-4 will result in a Statement of Attainment. Fees: On Application Commencement Dates: (Pending Numbers Enrolled) Delivery Mode: Face to face Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 87 Emerging Leaders : Women with Vision (BSB51107) Management Consultancy International Course Outline: MCI is proud to bring you our Emerging Leaders: Women with Vision program culminating in a nationally recognised Diploma of Management! This is your opportunity to build your own future and network with women aiming for top roles - The program is founded on solid principles and models of management and leadership. Examples of these include: the Stephen Covey model for personal effectiveness and productivity; the Patrick Lencioni model for team and organisational performance and the peter Drucker model for effective accountability and delegation. The program ensures that the practical application of skills is paramount so that the participants are able to feel confident in their roles in the workplace. There is time set specifically for debate, simulated conversation and on-going feedback. Learning Outcomes: How to adopt guidelines to communicate effectively with other men and women in your team when handling important conversations to ensure positive outcomes. How to apply two key communication tools when dealing with all types of discussions - Transactional Analysis and CARE. To develop credibility as a woman manager and have the ability to recognise key behavioural styles. To develop a heightened level of emotional intelligence to deal with challenges that arise in the team or the organisation including on-going goal setting and establishing the team's guiding principles. Establish yourself as a role model in the team by living the organisation's values. Adopt the habits of highly effective people and acquire basic project management skills to cope with demanding workloads. Understand and apply the GROW model to create a coaching journey with your coachee. Establish an innovation focused culture in your time. Course Structure: 4 sessions x 2 day intensives over 3 months Session 1 – Manage personal work priorities and professional development Manage people performance Session 2 – Ensure team effectiveness Develop a workplace learning environment Session 3 – Undertake Project Works Manage Operational Plan Session 4 – Manage quality customer service Bonus Lesson: Managing More Effectively Across the Generations Establish systems that support innovation Certificate: Participants who satisfactorily complete the Emerging Leaders - Women with Vision Sessions 1-4 course will be awarded the following Certificate: (Diploma of Management BSB51107) Completion of any of the sessions 1-4 will result in a Statement of Attainment. Fees: On Application Commencement Dates: (Pending Numbers Enrolled) Delivery Mode: Face to face Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 88 Manage Quality Customer Service Management Consultancy International Course Outline: Good service is achieved when the provider exceeds the customer’s expectations. Quality service is a concept that is easy to talk about but difficult to deliver. Delivering quality customer service requires enormous energy, skill and determination. When an organisation meets ethical standards such as treating its customers with respect, providing honest information and handling complaints fairly and promptly, advises on appropriate goods and services to meet customer needs, offers quality products and services and provides prompt delivery, High quality customer service occurs. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Build your ability to influence internal and external clients through increasing credibility and strength of relationships Use a range of techniques and tools to influence others positively Apply Prof Robert Cialdini's Six Principles of Influence in a practical way Use Emotional Intelligence skills to respond to a range of situations Handle difficult people in an effective way to resolve conflict Understand Systems thinking to improve your management performance Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Duration: Professional Sector Relevance: Self-Paced Delivery Mode: CILT Key Knowledge Areas Covered: Online Pre-requisites: Nil Course Code: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] BSBCUS501C (Unit from Diploma of Management) 89 Support the Recruitment, Selection and Induction Staff Management Consultancy International Course Outline: Recruitment, selection and induction is a process of finding, hiring and initiating employees. This is also referred to as full life-cycle recruiting. Most companies create and administer this process to ensure effective and efficient recruiting. This process is also implemented to ensure hiring managers comply with policies, such as, affirmative action, equal opportunity employment and non-discrimination. In order to minimize poor recruitment and selection outcomes, logical and transparent processes must be employed, removing as far as possible, bias and prejudice. You must demonstrate awareness of and integrity to equal employment opportunity principles along with anti-discrimination legislation. Learning Outcomes: Pre-requisites: Nil Review processes for the effective selection of staff Have practice in creating suitable interview questions Doing the groundwork Define the job clearly - a strong picture of the ideal candidate Review organizational culture to determine best-fit for job role Screen CV's and application documents Establish a shortlist Plan and prepare for the interview Prepare to answer questions Prepare questions to ask - different types of questions Plan the agenda Conduct the interview Handle personality types Deal with different types of applicants Other guidelines for interviewing EEO guidelines - risks De-brief and follow-up Follow a process for evaluating the applicants Reach a decision Follow up with the applicants Duration: Self-Paced Delivery Mode: Course Code: BSBHRM405A (Unit from Diploma of Management) Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] Online 90 Develop a Workplace Learning Environment Management Consultancy International Course Outline: To maintain a competitive position in its industry, an organisation needs to perform in an effective and efficient manner. Essential to this is having knowledgeable, enthusiastic and creative employees who continue to develop their knowledge, skills and attitudes so they remain proactive staff members who can adapt to change and continue to contribute to the organisation. A key responsibility for a manager is to create learning opportunities for employees, actively promote and facilitate their learning, and monitor the effectiveness of their learning to ensure an appropriate return on the investment of time and resources. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Review what is coaching and how it differs from mentoring and training Understand the context - When should we coach? What skills do we need? Have a look at our own mindset - What work do we need to do within ourselves in order to coach successfully? How do I raise my own level of emotional intelligence? Conduct individual coaching sessions and give positive feedback Look closely at the GROW model and how to apply it in real-time contexts Have extensive practice at running coaching sessions and receive feedback Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Duration: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: How to Register: Online Contact MCI’s Client Relationship Manager: Julie Cowap Pre-requisites: Call 02 8292 0913 or email [email protected] Nil Course Code: BSBLED501A (Unit from Diploma of Management) 91 Manage People Performance Management Consultancy International Course Outline: Managing the performance of others is an ongoing cycle of planning, setting tasks, reviewing performance, talking and listening to team members. ‘Managing Everyday Performance’ will help candidates to work within a performance management system, confidently prepare for a performance review, conduct reviews and give constructive feedback. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Set program objectives and identify key outcomes Use the DISC profiling process to recognize different behavioural styles Learn to adapt your own style in a range of situations Review two key communication tools Transactional Analysis and CASE Utilise and gain experience in applying these models for holding tough conversations to improve team effectiveness and to manage performance Gain insight into giving useful feedback to improve performance Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Duration: Available 24/7 Self-Paced Professional Sector Relevance: Delivery Mode: Online CILT Key Knowledge Areas Covered: Pre-requisites: How to Register: Nil Contact MCI’s Client Relationship Manager: Julie Cowap Course Code: Call 02 8292 0913 or email [email protected] BSBMGT502B (Unit from Diploma of Management) 92 Manage Operational Plan Management Consultancy International Course Outline: Manage operational plan examines how an organisation plans, implements, coordinates and controls all the day to day activities needed to run a successful business. This course will assist the participant to develop the skills and knowledge required to prepare and implement an operational plan, manage resource acquisition and recruitment activities and to monitor and review operational performance. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Gain brief insights in to the field of project management and operational planning from a theoretical and practical perspective Revise the big picture of the program to ensure that theory is translated in to practice Review and embed key learning's from the program and ensure that action plans are in place Gain some insights in to working in a multigenerational workforce and find strategies to deal with differences and diversity Look at the importance of personal branding - why do it? What ways are there to enhance your professional image and to increase positive perceptions of your value - use on-line means and face to face ways of ensuring that you are seen as being exceptional? Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Duration: Self-Paced Delivery Mode: Online Pre-requisites: CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] Nil Course Code: BSBMGT515A (Unit from Diploma of Management) 93 Undertake Project Work Management Consultancy International Course Outline: Manage Projects has been designed to assist participants to develop the competence to manage a straightforward project or a section of a larger project. The participant will examine all aspects of project management including project plans, administering and monitoring projects, project finalisation and reviewing projects. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Review case studies of projects that have worked successfully or that have not - and apply these lessons learnt to projects in your own environment Understand the project management cycle so that plans are appropriately initiated, planned, implemented and reviewed Gain insights in to how to manage different stakeholders and how to overcome the challenges that are often apparent in projects Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Duration: Commencement Dates: Self-Paced Available 24/7 Delivery Mode: Professional Sector Relevance: Online Pre-requisites: CILT Key Knowledge Areas Covered: Nil Course Code: BSBPMG522A (Unit from Diploma of Management) How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 94 Manage Personal Work Priorities & Professional Development Management Consultancy International Course Outline: Manage Personal Work Priorities & Professional Development looks at the demands that are placed on you as a frontline manager, and the strategies needed to find a comfortable balance between the competing demands of work and life. This course really emphasises the things that you need to know and do to manage yourself at work. It stresses the importance of setting goals and meeting priorities, analysing information and using a range of strategies to develop further competence. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Manage personal work priorities and professional development Review the seven habits of highly effective people Delegate to others in an effective way Prioritise within a highly effective time management system to identify issues of urgency Avoid the "time-wasters" and use technology to save time Know how and when to say "no" and to suggest other solutions Apply basic project management skills to ensure that risk is minimized and outcomes are reached Use communication skills as a way of managing workflow Duration: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Self-Paced Delivery Mode: CILT Key Knowledge Areas Covered: Online How to Register: Pre-requisites: Contact MCI’s Client Relationship Manager: Julie Cowap Nil Call 02 8292 0913 or email [email protected] Course Code: BSBWOR501B (Unit from Diploma of Management) 95 Ensure Team Effectiveness Management Consultancy International Course Outline: Ensure team effectiveness applies to managers and addresses the need for managers to facilitate work teams and to build a positive culture within work teams. It takes a systematic and planned approach to developing teams. It includes the soft skills as well as more structured approaches to the management of teams. At this level, work will normally be carried out within complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Diploma of Management will be awarded the following Certificate: (Diploma of Management BSB51107) Become familiar with some of the key theories on leadership Determine how theory is applied to organisational requirements in a practice Understand the generic principles of what motivates people to perform at high levels Be knowledgeable of the two main theories of motivation based on Maslow and Hertzberg's thinking Have a range of practical motivating skills to apply in differing situations Be able to create teams that are engaged with their work Acquire techniques for giving feedback without losing motivation Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Duration: Self-Paced CILT Key Knowledge Areas Covered: Delivery Mode: Online Pre-requisites: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] Nil Course Code: BSBWOR502B (Unit from Diploma of Management) 96 Show Leadership in the Workplace Management Consultancy International Course Outline: This course is for team leaders who wish to enhance their leadership skills and knowledge. It will assist participants in developing the skills required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. It is important that you identify how you are expected to perform and behave as a manager or leader in your company. Organisations develop a range of information sources that help employees to understand what is required of them. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Embrace their authentic leadership style to meet business requirements. Boost organisation’s image by integrating ethical practices into daily operation. Critically analyse and question actions of own and others to ensure responsible business practices. Make informed decisions by facilitating active participation of stakeholders Use feedback process to ensure effective decision making Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Duration: Commencement Dates: Self-Paced Available 24/7 Delivery Mode: Professional Sector Relevance: Online Pre-requisites: CILT Key Knowledge Areas Covered: Nil How to Register: Course Code: Contact MCI’s Client Relationship Manager: Julie Cowap BSBMGT401A (Unit from the Certificate IV of Front Line Management) Call 02 8292 0913 or email [email protected] 97 Implement Operational Plan Management Consultancy International Course Outline: Implement Operational Plan course aims to provide participants with the performance outcomes, knowledge and skills required to effectively implement and monitor operational plans in their workplace. This course provides the key ingredients to manage positive results by carrying out a productive, safe and profitable work environment. Ensure team capabilities is measured systematically when negotiating and monitoring performance. Learning Outcomes: Certificate: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Understanding organisation measures and strategic plans The planning process and effective goal setting Power of alignment and motivation Recruitment and selection Critical thinking and innovation Knowing| Being | Doing and the power of fellowships Performance management model Managing unsatisfactory performance Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Duration: Commencement Dates: Self-Paced Available 24/7 Delivery Mode: Professional Sector Relevance: Online Pre-requisites: Nil CILT Key Knowledge Areas Covered: How to Register: Course Code: Contact MCI’s Client Relationship Manager: Julie Cowap BSBMGT402A (Unit from the Certificate IV of Front Line Management) Call 02 8292 0913 or email [email protected] 98 Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements Management Consultancy International Course Outline: This course applies to workers with supervisory responsibilities for implementing and monitoring the organisation’s WHS policies, procedures and programs in a work area. It applies to individuals with a broad knowledge of WHS policies who contribute well-developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. These workers provide supervision and guidance to others and have limited responsibility for the output of others. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Apply management principles that are able to increase productivity at the operational level Translate management concepts into workplace action plans Improve workplace safety Improve team performance and facilitate change Duration: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Self-Paced Professional Sector Relevance: Delivery Mode: Online CILT Key Knowledge Areas Covered: Pre-requisites: How to Register: Nil Contact MCI’s Client Relationship Manager: Julie Cowap Course Code: Call 02 8292 0913 or email [email protected] BSBWHS401A (Unit from the Certificate IV of Front Line Management) 99 Promote Team Effectiveness Management Consultancy International Course Outline: This course describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Plan to achieve team outcomes Develop team cohesion Participate in and facilitate work team Liaise with management Duration: Self-Paced Delivery Mode: Online Pre-requisites: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Nil Course Code: BSBWOR402A (Unit from the Certificate IV of Front Line Management) CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 100 Make a Presentation Management Consultancy International Course Outline: This course covers the performance outcomes, skills and knowledge required to prepare, deliver and review a presentation to a target audience. This course applies to individuals who may be expected to make presentations for a range of purposes, such as marketing, training, promotions, etc. On successful completion of this course, you will be able to make a presentation to an audience that incorporates research and methodical preparation. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Prepare a presentation Deliver a presentation Review a presentation Duration: Self-Paced Delivery Mode: Online Pre-requisites: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Nil Course Code: BSBCMM401 (Unit from the Certificate IV of Front Line Management) CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 101 Coordinate Implementation of Customer Service Strategies Management Consultancy International Course Outline: This course investigates the ideologies and processes surrounding the strategic planning of customer service processes within the workplace. It covers customer service improvement methods and processes including internal and external information gathering. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Advise on customer service needs Support implementation of customer service strategies Evaluate and report on customer service Duration: Self-Paced Delivery Mode: Online Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Pre-requisites: Nil CILT Key Knowledge Areas Covered: Course Code: How to Register: BSBCUS401B (Unit from the Certificate IV of Front Line Management) Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 102 Promote Innovation in a Team Environment Management Consultancy International Course Outline: This course describes the performance outcomes, skills and knowledge required to be an effective and pro-active member of an innovative team. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Create opportunities to maximise innovation within the team Organise and agree effective ways of working Support and guide colleagues Reflect on how the team is working Duration: Self-Paced Delivery Mode: Online Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Pre-requisites: Nil CILT Key Knowledge Areas Covered: Course Code: How to Register: BSBINN301A (Unit from the Certificate IV of Front Line Management) Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 103 Develop Teams and Individuals Management Consultancy International Course Outline: This course is designed to provide participants with the skills and knowledge to assist in identifying and developing the needs of their workgroup. It is aimed at staff who have the responsibilities of managing and developing teams and individuals under their management. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Determine development needs Develop individuals and teams Monitor and evaluate workplace training Duration: Self-Paced Delivery Mode: Online Pre-requisites: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Available 24/7 Professional Sector Relevance: Nil Course Code: BSBLED401A (Unit from the Certificate IV of Front Line Management) CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 104 Implement Continuous Improvement Management Consultancy International Course Outline: This short course describes the performance outcomes, skills and knowledge required to implement the organisation's continuous improvement systems and processes. Particular emphasis is on using systems and strategies to actively encourage the team to participate in the process, monitoring and reviewing performance, and identifying opportunities for further improvements. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Implement continuous improvement system Monitor and review performance Provide opportunities for further improvement Completion of any of the units within the Certificate will result in a Statement of Attainment. Duration: Fees: Self-Paced On Application Delivery Mode: Commencement Dates: Online Available 24/7 Pre-requisites: Professional Sector Relevance: Nil Course Code: BSBMGT403A (Unit from the Certificate IV of Front Line Management) CILT Key Knowledge Areas Covered: How to Register: Contact MCI’s Client Relationship Manager: Julie Cowap Call 02 8292 0913 or email [email protected] 105 Establish Effective Workplace Relationships Management Consultancy International Course Outline: Within any workplace, people are the organisation’s best or worst asset. By developing skills in communication and consultation, frontline managers can have a profound influence on colleagues, encouraging them to perform at their very best. Positive workplace relationships reduce conflict, and allow internal and external interactions to progress smoothly – all of which ultimately contribute to an organisation performing successfully within its marketplace. As you work your way through this course, you will build an understanding of these important skills: collecting, analysing and communicating information and ideas, developing trust and confidence and developing and maintaining networks and relationships, and managing difficulties to achieve positive outcomes. Learning Outcomes: Certificate: At the completion of the program participants should be able to: Participants who satisfactorily complete all the units from the Certificate IV in Front Line Management will be awarded the following Certificate: (Certificate IV in Front Line Management BSB40812) Collect, analyse and communicate information and ideas Develop trust and confidence Develop and maintain networks and relationships Manage difficulties into positive outcomes Duration: Completion of any of the units within the Certificate will result in a Statement of Attainment. Fees: On Application Commencement Dates: Self-Paced Available 24/7 Delivery Mode: Professional Sector Relevance: Online Pre-requisites: CILT Key Knowledge Areas Covered: Nil How to Register: Course Code: Contact MCI’s Client Relationship Manager: Julie Cowap BSBWOR401A (Unit from the Certificate IV of Front Line Management) Call 02 8292 0913 or email [email protected] 106 CILT Key Knowledge Areas The CILT International Key Knowledge Areas (KKA’s) are deemed to be the body of knowledge that professionals in the transport and logistics industry should know. These KKA’s provide the basis for the educational requirements for Membership. The diagram below shows the relation between knowledge and the CILTA Membership levels. Ascending the ‘Knowledge Steps’ - Understanding and Application of Key Knowledge Areas for Professional Grades Affiliate & Student Member Member - MILT Chartered Member CMILT Chartered Fellow - FCILT Expertise Competence Knowledge Awareness KKAs are comprised of twenty Universal Concepts and five Professional Areas. The Twenty Universal Concepts The Universal Concepts are: 1. Overview of transport and logistics for organizations, the community and society 2. The importance of logistics and transport in socio-economic development 3. Stakeholders in logistics and transport; their varied requirements and influence 4. Environmental impact of logistics and transport, energy options, green logistics and sustainability 5. Business and market structures used in logistics and transport 6. Innovation, performance improvement, benchmarking and good practice 7. Management, measurement and evaluation of financial performance 8. Key elements of national and international legislation 9. Modal and intermodal characteristics and opportunities 10. Health and safety in the transport and logistics environment 11. Security and Risk management, assessment, mitigation and response 12. Customer service quality and adding value 13. Developing organizational strategies 14. Economic principles of supply and demand 15. Project Management and negotiations 16. Importance of information systems for efficiency and effectiveness 17. Leadership, management and the development of people 18. Reverse Logistics and Lean Logistics 19. Transport logistics financing and investment, insourcing vs. outsourcing 20. Business ethics and corporate social responsibility 107 Education programs for transport and logistics are expected to exhibit methods for ensuring that students will learn of many of the Universal Concepts at the undergraduate level. In a Master’s level course there will be greater specialisation and it would not be possible to cover as many of these areas. The Five Professional Areas In addition to providing coverage of the Universal Concepts, courses also need to demonstrate that students will develop knowledge and competence in one of the five Professional Areas. The five Professional Areas are: 1. 2. 3. 4. 5. Passenger Transport Freight Transport Supply Chain Transport Infrastructure and Network Planning International Trade and Transport. Knowledge Levels for Logistics and Transport There are varying levels of requirements for different levels of graded membership. Members must be able to demonstrate their understanding of the KKAs to different degrees depending on their grade of membership. The e knowledge levels are: Awareness – the member knows about the topic and can indicate issues connected with it. Knowledge – the member can discuss the topic and communicate reasoned opinions on the important issues connected with the topic. Competence – the member is able to make sound professional judgements based on their knowledge of the topic and apply theoretical principles while using independent reasoning to draw conclusions and make recommendations Expertise – the member has a special skill, or a high level of knowledge, derived within the profession. They are able to offer opinions or commentary from the foundation of their proficiency and command of the topic. They are valued for their judgment, mastery, and competence. 108 Continuing Professional Development Continuing Professional Development (CPD) is best described as ‘the systematic maintenance and improvement of knowledge, skills and competence throughout a professional’s working life.’ Alvin Toffler said it well ‘The illiterate of the 21st Century will not be those who cannot read or write, but those who cannot learn, unlearn or relearn’ CPD for CILT Australia Members Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is moving ever faster so on-going CPD is essential to support you in your current role as well as helping you with career progression. CPD is all about upgrading knowledge, skills and capabilities to remain effective and compliant. HOW CAN YOU EARN CPD UNITS? Be recognised for your commitment to learning and development. Work on continually refreshing your knowledge Increase industry credibility of your CILTA Membership Establish and differentiate your professional standing Extends a formal commitment to professionalism and your career. CPD units can be acquired from: Activities undertaken with CILTA Activities certified and recognised by CILTA Activities that relate to the practice of transport and logistics and undertaken through external providers of appropriate professional standing. Professional development activities which are eligible for CPD units include both formal (eg education courses) and informal learning (eg events, briefings, professional reading), which are designed to contribute to your skills, capabilities and currency in the field of transport and logistics. CPD Units will be recorded in your member’s area within the CILTA Website and all CILTA Activities will be automatically added to your logbook. You are already likely to be participating in learning activities which contribute towards your CPD without Externally gained CPD points can be added manually realising it. Almost everything that improves your in a simple uploading process. knowledge and skills is considered as CPD and contribute to the accumulation of CPD units. All members will be required to gain 60 CPD Points over a three year period, gathered from the start of CPD UNITS the first full membership year after initial application. CPD units are accumulated via a weighted point structure given to a range of learning and training AUDIT activities within the Transport and Logistics Sector. An audit is included in the CPD system. It is designed to contribute to the strength and integrity of the HOW CPD BENEFITS YOU? system and to protect the reputation of our members. By taking a planned and structured approach to The independent audit will include randomly selected continuous learning throughout your career you are members each year, from 2018 onwards, to review more likely to: CPD compliance. All members who are required to Perform better in your current job undertake CPD will confirm their compliance on Gain a competitive advantage over peers renewal of membership. Achieve greater choice, employment mobility and earning potential Boost your self-confidence Develop your professional capability and enhance your reputation 109 HOW CPD BENEFITS YOUR ORGANISATION? APPLICATION FOR EXTENSION The organisation you work for can benefit from your commitment to Continuing Professional Development. Your hard work can lead to: Any member who has either indicated at the time of their renewal that they have not fulfilled the CPD requirements or been identified on a random audit as having not fulfilled the CPD requirement will be entitled to apply for an extension. Higher workplace performance Higher skilling of staff Improved morale and staff motivation Development that can be linked to the needs of the organisation Unlocking of talent and potential within the organisation Prove to employers your commitment to professionalism CPD AND YOUR CILT AUSTRALIA MEMBERSHIP CILT wants to help you focus on yourself and your career aspirations. The CILT Australia website has a number of Professional Development opportunities to enhance your current skills and knowledge, including events, webinars, certified and recognised courses. During this extension period, a member will receive advice and support to ensure that they are achieving the required CPD points. EXEMPTIONS The following member grades will not be required to complete CPD: Affiliate Associate Students Retired Members Members over the age of 60 IN BRIEF Accumulation of your CPD Points will also enable you to upgrade to higher levels of CILT membership. By using your membership to its full advantage, you may find that your CPD points will have easily accumulated over the 3 year period. CPD units will be awarded for any relevant Transport & Logistics activity – including those undertaken with third-party providers. CPD units can be acquired at little or no cost. Recording CPD units acquired with us will be largely automatic. Recording CPD units acquired with third-party providers will be quick and easy. CPD requirements are fulfilled over a three-year period 110 www.cplinstitute.com Recognising Professional Excellence in Logistics and Supply Chain Certified Professional Logistician (CPL) Australia’s growing Transport and Logistics task, and the increasing sophistication of logistics and related supply chain management, provides a wide range of exciting career opportunities. The Certified Professional Logistician (CPL) programme provides a benchmark of excellence for measuring capability and proficiency within the profession of logistics and supply chain management. The programme is administrated by three prominent membership based professional associations. These organisations are represented on the Transport and Logistics Certification Council which oversees the management of the program, and the regular auditing of the professional standards involved. About the CPL Program The CPL is a professional certification in logistics that enables employees in this industry to develop themselves more effectively, and assists in defining the logistics profession. The CPL program recognises professionals who have already made a significant contribution in logistics and supply chain management, and who are committed to further development of their capabilities. To hold a CPL certification indicates that you have significant expertise and engagement in logistics and supply chain management. You are able to marshal effectively in the technology and leadership skills required to handle complex issues in moving freight and coordinating with the related information flows and business relationships. Certified Professional Development (CPD) The certification programme will become a life partner for those attaining CPL certification, as continuing professional development is crucial to maintaining CPL status. The commitment to continuing professional development by the Certificate holder is a significant advantage to their employers as it underpins currency of skills and knowledge. Your professional development can include activities such as formal education or training, informal learning opportunities, conference or seminar attendance, and involvement in association events and management. Why go through CPL Certification? CPL certification supports your career by confirming that you have received independent assessment of professional capability. Employers can be confident that you have met a recognised industry bench mark. On achieving CPL certification, you will join many other professionals in the freight and logistics industry, supply chain management and Defence logistics who strive to continually upgrade their skills and knowledge. Code of Conduct As a CPL certificate holder you will be asked to abide by a professional code of conduct. This code will guide your ongoing contribution to logistics and supply chain management. How to become a CPL The first step to becoming a CPL is to apply through the program website www.cplinstitute.com The initial requirement is to complete the point’s calculator which is a check of your eligibility against the threshold of 400 points. Detail is required on your work experience, education, training and professional involvement. Having achieved the threshold, you can choose from one of the participating organisations to assess your application and be your CPL Partner. Fees Initial Assessment: Renewal: (Each 3 Year Period) $500.00 $110.00 CPL Secretariat Phone: 1300 364 160 Email: [email protected] Apply online at: www.cplinstitute.com 111 www.ctpinstitute.com Recognising Professional Excellence in Transport Planning Certified Transport Planner (CTP) The CTP is a professional qualification that provides a definitive standard for measuring capability and experience in the Transport Planning profession. The CTP brings together the breadth and depth of skills required of a modern Transport Planner. The CTP unifies the many disciplines - such as Engineering, Town Planning, Geography, and Economics that make up the profession. About the CTP Program Traffic and transport planning and management is an integrated activity involving traffic engineering, land-use planning, social science, economics and environmental matters associated with generation of traffic for the safe and efficient movement of people and goods by road and rail. Practitioners work in local govenment, state road traffic and transport authorities, research institutes and in consulting. CTP status indicates professional recognition, from peers and employers, of significant experience and capability to plan, implement, manage and improve transport planning initiatives. Certified Professional Development (CPD) The certification programme will become a life partner for those attaining CTP certification, as continuing professional development is crucial to maintaining CTP status. The commitment to continuing professional development by the Certificate holder is a significant advantage to their employers as it underpins currency of skills and knowledge. Your professional development can include activities such as formal education or training, informal learning opportunities, conference or seminar attendance, and involvement in association events and management. Why go through CTP Certification? CTP certification supports your career by confirming that you have received independent assessment of professional capability. Employers can be confident that you have met a recognised industry bench mark. On achieving CTP certification, you will join many other professionals in transport planning who strive to continually upgrade their skills and knowledge. Code of Conduct As a CTP certificate holder you will be asked to abide by a professional code of conduct. This code will guide your ongoing contribution to transport planning management. How to become a CTP The first step to becoming a CTP is to apply through the program website www.ctpinstitute.com The initial requirement is to complete the point’s calculator which is a check of your eligibility against the threshold of 400 points. Detail is required on your work experience, education, training and professional involvement. Having achieved the threshold, you can choose from one of the participating organisations to assess your application and be your CTP Partner. Fees Initial Assessment: Renewal: (Each 3 Year Period) $500.00 $110.00 CTP Secretariat Phone: 1300 364 160 Email: [email protected] Apply online at: www.ctpinstitute.com 112 www.cilta.com.au/page-cpp Recognising Professional Excellence in Passenger Transport Certified Passenger Professional (CPP) Passenger transport hosts almost a quarter of a million employees in passenger transport industries. Our Australian Passenger industries span public transport, bus and coach operations, airlines, railways, ferries, taxis, cruise liners to name a few. State Government public transport departments and their contractors manage multimillion dollar passenger contracts. The engineering support industries to passenger transport are very significant. About the CPP Program The Chartered Institute of Logistics and Transport Australia has recently introduced the Certified Passenger Professional (CPP) certification, a nationally recognized industry standing that reflects the professionalism and experience of operators and administrators in the passenger transport industries. Aiming to provide a definitive standard for measuring capability and professionalism within the passenger transport profession the CPP brings together the breadth and depth of skills required of a modern passenger manager, planner, operator or public policy administrator. This professional standing reflects a balance of experience and training gained within the passenger transport industries. Calculating eligibility is through a points based system that is referred to CILTA’s passenger transport certification panel for assessment. The certification, once gained, is required to be renewed through recognized Continuous Professional Development activities. Certified Professional Development (CPD) The certification programme will become a life partner for those attaining CPP certification, as continuing professional development is crucial to maintaining CPP status. The commitment to continuing professional development by the Certificate holder is a significant advantage to their employers as it underpins currency of skills and knowledge. Your professional development can include activities such as formal education or training, informal learning opportunities, conference or seminar attendance, and involvement in association events and management. Why go through CPP Certification? CPP certification supports your career by confirming that you have received independent assessment of professional capability. Employers can be confident that you have met a recognised industry bench mark. On achieving CPP certification, you will join many other passenger professionals who strive to continually upgrade their skills and knowledge. Code of Conduct As a CPP certificate holder you will be asked to abide by a professional code of conduct. This code will guide your ongoing contribution to transport planning management. How to become a CPP The first step to becoming a CPP is to apply through the program website www.cilta.com.au The initial requirement is to complete the point’s calculator which is a check of your eligibility against the threshold of 400 points. Detail is required on your work experience, education, training and professional involvement. Having achieved the threshold, CILTA will then assess your application. Fees Initial Assessment: Renewal: (Each 3 Year Period) $375.00 $110.00 CPP Secretariat Email: [email protected] Phone: 1300 68 11 34 Apply Online at: www.cilta.com.au/page-cpp 113 Professional Development Programs (PDPs) CILT Australia’s education base is comprised of two product streams: the traditional products such as Certificates, Diplomas, Advanced Diplomas, Graduate Certificates, Associate Degrees, Masters Programs etc and the second education stream which consists of events and short programs designed to deliver Continuing Professional Development (CPD) points. CILT Australia Professional Development Programs (PDPs) will comprise of a set of themed modules from Short Course (SCs) offerings and certified courses which reflect a particular knowledge field. PDP’s will be create from recognised modules, PDPs are: Specialist themed programs Two to six days in duration Offered through a face to face or an online medium or a mixture of both Assessed through, exams, quizzes, assignments or case studies Constructed from recognized modules from one or more short course providers, or modules from larger certified programs, and Achieve at least a 60 CPD point threshold Recognised Short Courses Certified Programs RSC1 RSC2 Professional Development Program (PDP) CP1 CP2 RSC2 RSC3 RSC4 CP3 CP3 CP4 RSC4 CP5 RSC5 RSC6 A PDP will look to use a combination of related modules from both recognised short courses and certified programs. It is expected that most PDPs will emerge from one short course provider nominating a specialist set of their own modules from their existing recognised short courses. PDP’s will be themed to cover a specific mode: PDP(Public Transport) PDP (Quantitative Logistics Analysis) PDP(e-Business Logistics) PDP(Logistic Strategy) PDP(Warehousing) Completing a PDP Specific PDP’s will be advertised directly by CILT Australia in the Professional Development Directory. Students will receive a certificate advising of completion of a CILTA Recognised PDP within their chosen theme. Commercial Arrangements A PDP will be a premium CPD product, created from high interest recognised short course modules that have a specific educational theme. Training providers will be able to negotiate the rates charged, membership discounts and the fees payable to CILT Australia for recognition and advertising. 114 Transport Healthcare Logistics PDP 4 CPD modules in just 2 days Day 1 Day 2 Statistics for Logistics – Module 1 Inventory Management - Module 3 1. Introduction to statistics 2. Descriptive statistics 3. Measures of central tendency and dispersion 4. Description of statistics using Excel 5. Probability distributions, central limit theorem, law of large numbers 6. Hypothesis testing 7. Sample size determination 8. Correlation and Regression 1. 2. 3. 4. 5. Introduction to inventory theory EOQ model and derivation Alternative ordering models with known and random demand MRP2 systems and inventory record accuracy Safety stock and customer service Class test Class test Demand Forecasting - Module 2 1. 2. 3. 4. Introduction to forecasting Expert opinion, Delphi, judgement Time series – patterns in data Moving averages and exponential smoothing 5. Brown’s model for forecasting cyclical demand 6. Causal or econometric modelling Better Warehousing - Module 4 1. Introduction to warehousing – why have a warehouse? 2. Warehousing as a profit centre 3. Location of warehouses 4. Best practise in warehousing 5. Layout and design 6. Picking systems 7. Managing the warehouse effectively 8. Measuring productivity and efficiency Class test Class test These courses will also be available online to CILTA members for $150 per module. Students must achieve ≥60% on the tests to receive CPD points. 115 Project YIELD YOUTH INDIGENOUS EDUCATION IN LOGISTICS DISCIPLINES The Chartered Institute of Logistics & Transport – Western Australia Section (CILTA WA) has proudly launched an initiative specifically focussed on indigenous students in Year 11 and 12 throughout Western Australia. This unique and special programme is aimed at preparing indigenous students for entry into the workforce into the many facets of transport and logistics throughout the state. The programme is owned and managed by CILTA WA facilitating education providers, schools and government and industry for eventual placement of successful students into the workforce. Our indigenous advisers are actively involved in the programme through cultural awareness guidelines and recommendations for supporting the students through their development. THE PROGRAM The Program works via Project YIELD sourcing funding via government and industry channels, with approved education providers delivering school-based Cert II, III and IV training of Transport & Logistics, and Warehousing courses. THE SCHOOLS Schools can participate by contacting Project YIELD and advising of their VET programmes which are selfdelivered. Project YIELD will collect data from relevant schools detailing the course details plus numbers of indigenous students in their programmes. Alternatively, schools can request information from Project YIELD to provide details of approved education providers who can provide school-based delivery of transport and logistics and warehousing courses. THE STUDENTS Students are the most important part of project YIELD. Students are identified and directed into the programmes by the schools. Students from Year 11 and 12 are included in the programme. Schools may determine if Year 10 students should participate in awareness programmes designed to stimulate their interest to participate in Year 11. THE EDUCATION PROVIDERS Project YIELD aims to identify education providers within relevant state regions to provide education within their relevant regions. This will see Perth and regional education providers focussed on their own regions. FOLLOW-ON SUPPORT This is an important aspect of Project YIELD. We will aim to facilitate mentors from within the CILTA (WA), general industry, government agencies and our indigenous advisors. This mentoring will commence during the school education stage and continue into the employment stage. AT THE COMPLETION OF SCHOOLING Indigenous students are armed with Cert III or IV in Transport & Logistics or Warehousing, and are facilitated through the goals of Project YIELD to obtain employment with metropolitan Perth and regional WA companies. GENDER AND REGIONS Project YIELD has an equal gender uptake criteria, as well as equal metropolitan and regional uptake of indigenous students. 116 THE INDUSTRY The transport and logistics industry is a significant employer throughout Western Australia. Its services are extremely important to the revenue of the government and companies working in this resource-rich state. Project YIELD aims to support the states transport and logistics task by providing avenues for indigenous youth to enter a career in transport and logistics in any industry sector including mining, retail, oil and gas, air/sea/rail logistics service providers, food industry, sports, tourism and entertainment industries. Whilst mining and oil & gas are the primary users of transport and logistics services in Western Australia, the education gained via Project YIELD is adaptable to all industries. FUNDING Funding will be sourced via requests to government and industry partners, with funds received being allocated to the cost of providing the education. If external education providers are required, the funding will support the delivery of education programmes. OUR SUPPORTERS Project YIELD is a not-for-profit volunteer organisation and relies on support from government and industry to keep the programme running. HOW TO CONTACT PROJECT YIELD Project YIELD initiative and all rights are owned by CILTA (WA). The following representatives are your points of contact: Project YIELD (Chair) Mr. Kim Friis KSJ FCILT Email: [email protected] Project YIELD (Co-ordinator) Mr. Jamie Bradford FCILT CPL Email: [email protected] Ph: 0426 393 738 Ph: 0400 198 186 _____________________________________________________________________________________________ CILTA (WA) is proud to be leading the way in preparing Western Australian indigenous youth and help them into their first jobs. Our logo was designed by renowned local Nyoongar artist Peter Farmer and represents a central pathway linking communities (path and circles). The three rising pillars (in the top left) represent learning, development and support of youth, and the three rising pillars (on the bottom right) represent resilience, dedication and strength. This logo truly represents Project YIELD, its initiatives and direction and outcomes. 117 CILT Knowledge Centre The CILT Knowledge Centre houses one of the largest specialist and comprehensive sources of logistics, supply chain and transport information in the world. CILTA Members can access the CILT International knowledge centre via their member’s login. ONLINE LIBRARY CATALOGUE The Library Catalogue provides an easy way of connecting to The Knowledge Centre’s stock of printed information. Members can search over 45,000 sources of reference from the Institute’s own specialist logistics, supply chain and transport library, using an email facility to request items for loan, the photocopying of journal articles, or to find further information. BUSINESS INTELLIGENCE SERVICE Business Intelligence Service, a full text, business journal database, is designed to meet the diverse information needs for both companies and students alike. The database contains full text and abstracted articles from around 6,275 trade and academic journals of which 3563 are peer-reviewed. Included in the database is the Institute’s own Membership Journal - 'Logistics & Transport Focus'. The database also includes full-text country economic reports, reviews, studies and surveys, and full-text Industry reports. In addition, there are Company Profiles provided by MarketLine, a leading creator of in-depth company information, which include substantial profiles and SWOT analysis for over 10,000 of the world's leading companies across all business sectors. WORLD NEWSPAPERS TODAY World Newspapers Today, is an extensive but easily searchable database which provides members with access to over 2,200 newspapers and magazines from more than 97 countries in 54 languages. Access is in the form of the full text of each newspaper, complete with a page-turning facility. Individual articles can be printed or emailed to colleagues. As well as today’s news there is an archive that contains the newspaper content for the last 90 days, allowing for retrospective searching. WEBSHOP An exclusive resource that is dedicated to providing members with discounted publications. Webshop has a large range of logistics, supply chain, transport and management titles with substantial savings. Webshop Extra is an extended catalogue that offers 800,000 titles for all ages and interests. Books are available on diverse topics, ranging from science to sport, history to food, and fiction to travel. OTHER RESOURCES Useful Glossaries: Glossary of terms and dictionaries Useful web links: Links that will take you to sites with helpful information Book Reviews: Reviews of relevant industry titles 118 Mentoring Mentoring is a powerful personal development and empowerment tool and a very effective way of equipping young professionals with the skills and knowledge to progress in their careers. CILT Australia engages business professionals in a mentoring program that promotes excellence, develops leadership, and strongly supports career development while building capability in the T&L industry. Nike coined the phrase - Just do it !. - I wish I had this available to me all those years ago. I feel I am very fortunate in being able to offer some small assistance towards another person’s development in a relaxed and casual atmosphere. Equally I am also privileged in being developed by the mentee as well, it’s a two way street, and to see the mentee grow & develop as a person is wonderful - Just do it ...............it’s another facet of lifelong learning .....Vic Gado FCILT Drawing on the wide range and depth of experience from our Chartered Fellow's and Chartered Members for Mentors this is an excellent opportunity for young professionals to reflect on themselves, their career and the T&L Industry, as well as learn something new and widen their networking circles. The reason I wanted a mentor was to have someone to discuss and map out my career development or direction. My Mentor has been excellent to use as a sound board for thoughts, and has offered professional and common sense advice on this topic. You cannot put a price on learning from an experienced individual and there is nothing like learning from someone else's mistakes. Geoff McQueen CMILT The mentoring partnership is a one on one business relationship desinged to be for period of 6 months with suggested meetings every 2-3 weeks. Mentees and Mentors are matched on: - The career and program goals of the mentees and the career experiences of the mentor - Location of each - ‘Degrees of separation’ so that, ideally mentors and mentees do not work together in their usual roles. I engaged in the mentorship program in 2011, which I believe saved me from exiting the industry. The best thing about the mentor/mentee relationship is the perspective that you can offer each other – especially if you work in different sectors of the industry. Elliot Price CMILT What’s in it for Mentees? • • • • • Increase in self confidence Challenge to go further Provides a forum to discuss professional issues, career development Matches mentee with an experienced professional – promotes networking, provides role model Facilitates development of increased competencies and interpersonal skills What’s in it for Mentors? • • • • Opportunities to expand knowledge and communication skills Enhances leadership, teaching, coaching skills Creates new support networks, greater collegiality among professionals Intrinsic satisfaction of helping emerging professional Interested in being a Mentor or Mentee? Contact Hanna at National Office [email protected] 119 Webinars The term webinar is short for Web-based Seminar, a presentation, lecture, workshop or seminar that is transmitted over the Web. Join us from the comfort of your desk - all you need is the internet, your computer, speakers and/or a telephone line! Unlike a workshop or conference you will be unable to see the presenter; however you will have access to the presenter’s slides displayed on your screen and have the ability to engage in a question and answer session at the end of the presentation. Sharing ideas and information across all CILT Australia’s membership is the driver behind our webinar series. We can be relevant and responsive, quickly and cost effectively. We can join people interested in narrow subjects as one national audience and we can connect large audiences at low logistic cost. Most importantly, webinars enable us to provide small snippets of information and professional development on a regular basis. All webinar presentation and recordings are stored in the Membership Documents File within the Members Portal. For a list of previous and current webinars and to register to attend please visit: https://www.cilta.com.au/page-webinars CILTA Blog The CILT Australia Blog Site has been developed to provide an online forum to connect CILTA members together. All things Transport and Logistics can be brought to this forum, industry advice and discussions on T&L programs, services and products will also be shared as well this is a forum for members to share their local business news and best practice advice or information. If you would like to promote your organisation or yourself, update other members on a T&L issue, ask members to help solve a problem or start a conversation on an issue or cause that you are involved in then please submit a blog today or engage in conversation with other members via already submitted blogs. Submit a Blog by sending the text to National Office via email to [email protected] or visit www.cilta.com.au/blogs, login to your member’s portal and submit your text. View our Current Blogs at: www.cilta.com.au/page-blog 120 About CILT Australia The Chartered Institute of Logistics & Transport Australia (CILTA) is the one truly INTERNATIONAL organisation representing members in Transport & Logistics across all States and Territories of Australia. Established in the UK in 1919, and operating in Australia since 1935, CILTA is part of a worldwide membership of over 33,000 members working in 100+ countries. CILTA covers all those who work transporting passengers, moving freight and managing Australian domestic and international supply chains from the most junior school leaver to the most senior CEOs. CILTA's unique accreditation and development programs, along with its networking and event opportunities truly offer its members 'the way forward for industry professionals'. The principal objective of CILTA is to “Promote and Encourage the Art and Science of Logistics and Transport”. It provides leadership in research, policy and professional development and supports continuous improvement in the industry. CILT Australia Membership Be professionally recognised for your qualification and experience within the Transport and Logistics Industry. What does CILTA membership offer you? Belong to a worldwide network and prestigious institution Access professional development and specialised educational opportunities Broaden your opportunities for advancement within the industry Attend networking events, field and onsite visits to actual operations Build strong and enduring relationships with like minded professionals Receive the most up to date and significant industry news Gain recognition for your experience and qualifications within the industry In joining CILTA you become a member of a global body that offers great support in Australia for your career, our profession and for the Australian economy and community. CILTA membership is a powerful investment in your career as a Transport and Logistics professional. The Chartered Institute of Logistics and Transport Australia is a unique association. We are the only professional association for people working in passenger transport as well as Australia’s freight supply chains and we have strong, valuable links to other CILT branches around the world. As T&L becomes increasingly globalised T&L professionals need the support of CILTA as a truly international association. We cover all of T&L here in Australia and world-wide. As a CILTA member your benefits, at a glance, are • Get involved with other T&L professionals and our industry online or face to face at our many events covering supply chain, passenger transport and young professional streams • Stay informed about the issues and developments that effect you with our daily, weekly, monthly and six monthly updates, as well as local site visits and functions • Be recognised for your skills, qualifications and experience, and recognise excellence in other individuals and organisations with our membership grades, the Certified Practicing Logistician and Transport Planner recognitions and the National T&L Industry Excellence Award Series • Develop the skills needed for your future in T&L with our growing number of short courses, mentoring programs, Certificate programs, Diplomas and more advanced study. JOIN NOW https://www.cilta.com.au/page-join-now 121 Feedback CILT Australia would like to thank you for reviewing our Professional Development Directory. This Directory will be continually updated, with extra courses and information being added on a regular basis. To ensure we are providing you with the most relevant information we would appreciate your feedback and input. Please complete our online survey to let us know your professional development and training requirements. Online Link: https://www.cilta.com.au/page-pd-directory-survey If you would like to discuss the courses or PD information listed in this directory please contact us on [email protected] 122 Corporate Partners CILTA would like to express our thanks to our Corporate Partners for their continued support. Platinum Corporate Partners Media Partner Gold Corporate Partners Silver Corporate Partner For more information on our Corporate Partners please visit: https://www.cilta.com.au/page-partners 123 Professional Development Directory 2014 Wendy Hillman MILT Professional Development Coordinator | CILTA PO Box 4594 Robina QLD 4230 T 1300 68 11 34 / 0439 751 001 E [email protected] W www.cilta.com.au Follow us on: LinkedIn Facebook Twitter DISCLAIMER Programs listed in CILTA’s Professional Development Directory are subjected to CILT International Certification assessment against the CILT Key Knowledge Areas (KKA’s) for major programs and Recognition assessment for short programs. The PD Directory consists of Australian Quality Teaching Framework (AQTF) Accredited Certificate, Diploma, Degree and Masters programs; as well as accredited and non- accredited short courses. All short Professional Development Programs (PDP’s) are CILTA recognised and delivered by specialist independent institutes, these short programs may not articulate to recognised qualifications. These programs, however, do attract Continuing Professional Development points for CILTA members. It is the responsibility of the individual to ensure that the training course or program advertised in the PD Directory, meets their educational requirements with the expected recognition outcome prior to enrolment. 124
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