1. business and industrial

Newsletter
607 Wheeling Ave. • Cambridge, Ohio 43725 • 740-439-6688
This Chamber of Commerce ROCKS!
Membership is soaring,
participation in our events
and activities is increasing,
and we’re developing new
programs to meet everchanging needs in the
community. These things
happen with a strong
member base, a solid
board of directors, and a
dedicated staff. Aren’t we fortunate to have all
three?
You’ll see several new additions in this
newsletter. There will now be a column called,
Business Class, Soft Skills Hard at Work, in
which we’ll provide some updated guidelines
for business etiquette. Although highly valued
in companies and organizations, cultivation of
soft skills is often overlooked. Soft skills are
increasingly becoming the hard skills of today’s
work force. You may have a soft skill gap in your
workforce if:
• …you’re really good at getting clients,
and not so good at retaining them
• …you have lots of staff turnover and
have to keep retraining people
• …you have lots of managers but no
real leaders
• …you’re noticing a lack of teamwork
and accountability in your company
Each soft skill is an essential element for
business and personal success. I hope you can
find some tips worthy of your attention in the
Business Class column each month.
You will also find information in this newsletter
about the new Leads Group we’ve formed
with our members. At the chamber we never
underestimate the power of networking, and the
LEADS Group is proof of that! Read all about
the networking power of our LEADS Group!
Each month we will randomly select a member
to highlight in the new BIZ Net column. Our
goal is to focus on helping members get to know
some businesses that they may not be familiar
with. This month the focus is on South East
Area Transit.
September/October 2014 Edition
Chamber Staff
Jo Sexton
President
Natalie Hugebeck
Administrative Assistant & Event Manager
Carol Hill
Finance and Membership Coordinator
Karen Goggin
Leadership Guernsey Program Administrator
Marianna Williamson
Welcome Tote Coordinator
Here comes the Auctathon again on September
25th! This mega auction is a signature event
for the chamber and its members. Donate an
item or cash and you will be recognized as a
chamber supporter at the Auctathon. We expect
well over 250 people to attend. Our member
restaurants and caterers are bringing in the
food for the Restaurant Showcase. You will
have a virtual smorgasbord to enjoy before the
bidding begins. And new this year is an online
Auctathon leading up to the big night. All season
sports passes for seasons that begin prior to the
Auctathon are available right now, so go to www.
cambridgeohiochamber.com and scroll down the
home page to enter the online auction. You’ll
find sports passes from our school districts,
professional football tickets, and Muskingum
University sports passes. The bidding is easy
and fun – get some great values before the time
runs out!
2014 Board of Directors
Keith Cook (Chairman)
Salt Fork Lodge and Conference Center
Teresa Bistor
Cambridge Heights Apartments
Norm Blanchard
CIC
Perry Burt
SEC Energy Products and Services
Dave Caldwell
Huntington Bank
Darla Craig
Howell-Craig Insurance Agency
Dennis Doutt
US Bank
Chris Gibson-Turner
Century 21 Gibson-Turner & Associates
Shon Gress
Guernsey County Sr. Citizens Center
Jeff Hayes
Southeastern Med
Donna Hill
Cambridge Main Street
Susan Jividen
National Whitetail Deer Education Foundation
Kelly Leslie
Rea & Associates
Joel Losego
Congratulations
to Shawn Bennett for being named the
Vice President of the Ohio Oil and Gas
Association! He leaves our board of
directors but remains a tremendous
resource for us concerning the gas & oil
industry. We thank Shawn for all of his
help with the Chamber’s Energy Coalition
over the last 3 ½ years. Good luck, Shawn!
Have we got your email address????
Are you and all the right people in your business getting our emails? If you and/or your employees
are not receiving our Email blasts and the E-newsletter, please let us know. We can add multiple
individuals to your member profile so that all the right people in your company or organization get all
the news from your Chamber of Commerce.
AVC Communications
Ralph Ray
Mr. Lee’s Restaurant
Debbie Robinson
Cambridge/Guernsey County VCB
Eric Schlosser
The Downtown Arena/Central Station Steak & Ale
Steve Schubert
Schubert Video Productions
Rob Stich
Frontier Communications
Dan Titko
Speedy Print/Central Station Steak & Ale
Melissa Wilson
Frank McClure & Associates
Mike Yanico
Peoples Bank
Inside this Issue
Member News – Pg 2
Upcoming Business After Hours – Pg 3
Leadership Guernsey – Pg 4
LEADS Group – Pg 5
Business Class – Pg 6
HR Roundtable – Pg 6
Safety Council – Pg 7
The mission of the Cambridge Area Chamber of Commerce is to enhance the economic, civic and cultural growth of the area, to improve the
quality of life in the community, and to act as the voice of business.
New Chamber Members
RO
O P CES
S
AP
A hearty welcome to the following new Chamber members in July and August.
SERVING OIL, GAS & WATER
Check out our website for a complete list of Chamber Members and additional information on the
Cambridge Area Chamber of Commerce: www.cambridgeohiochamber.com
Member Orientation
We’d like to invite you to attend a member orientation, whether you’re a new member or an existing
member. We have added many benefits over the years and you will certainly find some of them an advantage
to you and your business! The next member orientation is here at the chamber office on Monday,
September 8th at noon. Lunch is on us! Just let us know you’ll be with us that
day so we order enough food!
Biz Net
getting to know our members
South East Area Transit offers public transportation in Guernsey County. The SEAT office is located at 24 Dewey Avenue,
Suite #8, Cambridge. We recently sat down with Arlene Johnson who is the transportation supervisor for SEAT and asked
her to explain SEAT transportation services.
Primarily serving Cambridge and Byesville, SEAT offers several options that serve residents. SEAT has two designated
street routes that run between Byesville and Cambridge. The fare is $1.00 for an adult, $.75 for students, $.50 for elderly or
disabled riders, and children six and under ride for free.
SEAT’s EZ Ride program covers those who can’t use the street route but still live inside the city limits. EZ Ride is curbto-curb and costs $2.00 per stop with eligibility of age 65 or older and/or disabled. SEAT also works with Job and Family
Services transporting Medicaid eligible clients to and from doctor appointments in Guernsey County.
SEAT also employs 10 contracted drivers who travel outside of Guernsey County to transport clients to doctor appointments.
SEAT provides same-day service called Express that transports one way within the city limits for $7.00. Travel to Zanesville
is available for $20.00 one way. SEAT hours of operation are 8 am to 5 pm Monday through Friday. Further inquiries should
be directed to SEAT at 439-3393. Check out their website at www.seatbus.org
www.cambridgeohiochamber.com • 740-439-6688
-2- Recent Business After Hours
Locals North End Market brought
chamber members out to sample their
food and hospitality at this great new
upscale corner market located near
the hospital on Clark Street. Some
of our favorites are their better-thanthe-fair fresh lemonade, homemade
soups (like my favorite sausage and
potato), and custom sandwiches to
die for!
Time Warner Cable Business Class
and Dunning Motors
Dawn Beasley won the Kindle Fire,
Kathy Warhola won the flat screen TV,
and everyone went home a winner
at the August Business After Hours!
Thanks, John Dunning and Gregory
Carr for your wonderful hospitality!
Chamber Bucks
Don’t forget the convenience and popularity of Chamber Bucks
this holiday season! Chamber Bucks make wonderful gifts, and the
recipients may use them at many participating chamber businesses
for groceries, meals, gifts, services, and everyday household
supplies! Chamber Bucks come in $5, $10, and $20 denominations.
Employers in our area buy Chamber Bucks for employee incentives
and rewards! The versatility of Chamber Bucks could be just what
you’re looking for….
GEARING UP FOR HOLIDAY BUSINESS
Soon it will be THE season! Let us help you
with your holiday marketing and save you
over $300!
The reservation deadline is October 17th for
you to be included in this special Holiday
Mailing!
OOPS!
So Sorry!
You almost won!
Carol Goff & Associates missed winning
the $600 Pot O’ Gold at the July BAH
hosted by Locals North End Market.
Allstate Geyer Family Agency, LLC
missed winning the $650 Pot O’ Gold at
the August BAH hosted by Time Warner
Cable Business Class and Dunning
Motors. Sponsors contributing to the Pot
O’ Gold are the Cambridge Area Chamber
of Commerce, Southeast Ohio Financial
Services, US Bridge, The Community
Bank, Mideast Career & Technology
Center, Lepi & Associates, Colgate
Palmolive, Meridian at Cambridge, Locals
North End Market, Time Warner Cable
Business Class and Dunning Motors.
Please join us at
these Business
After Hours from
5:00 to 7:00:
September 18
Ohio Valley Educational
Services Center
Pot O’ Gold will be at $700
October 16
Nothing But Chocolate (downtown)
Pot O’ Gold will be at $750
(if no winner from Sept. event)
Watch for invitations coming soon!
Your holiday flyer will be delivered in a
Sign up for the December flyer mailing.
decorative holiday envelope the week of
Reach 675 professionals and business folks.
Thanksgiving.
Have 675 flyers printed and we’ll do the rest!
Here is the cost comparison of our project vs. yours:
Cost if YOU mail:
675 envelopes
$27
675 labels
$21
Postage$331
TOTAL:$379
Cost if WE do it for you:
Your Savings
$75
$304
This is one more way your Chamber membership saves you money and helps promote your
business. Contact Natalie at [email protected] or call 740-439-6688 to take
advantage of our Holiday flyer mailing.
www.cambridgeohiochamber.com • 740-439-6688
-3- N
Leadership
Guernsey
Youth Leadership Guernsey,
sponsored by Quanex Corp.
Karen Goggin, Leadership Guernsey Administrator
Adult and Youth Leadership Guernsey are scheduled to launch
in September. The following individuals are enrolled in the
2014-15 adult program:
Derek Anderson
Jeffrey Barnett
Carol Beazel
Jimmy Bolyard
Hannah Clark
Kathleen Crawford
Ryan Dillon
Angela Fair
Mindy Foraker
Derrick Gingerich
Greg Kubala
Mike Lancione
Tom Leach
Samantha Leyshon
Tiffany Masters
Deborah Mead
Christopher Mears
Aaron Neff
Gabriel Perez
Amanda Phillips
Denise Stephens
Michelle Thompson
Tracey Tonnous
Quanex
Paradigm Shift
People to People
Colgate Palmolive
Young Life
Red Carpet Healthcare
PNC Bank
Walmart
US Bank
The Community Bank
Wanyne Garage Door
Chicago Bridge & Iron
Leyshon Miller, Inc.
Leyshon Miller, Inc.
US Bank
Peoples Bank
LMI Custom Mixing
W.B. Green Insurance
Colgate Palmolive
Quanex
SEORMC
SEORMC
Zane State College
The first day of a two day retreat will be at Deerassic Park
on September 19th. This first day consists of Myers Briggs
personality assessments and team building skills, and is
facilitated by Jeff King from The Ohio State University. The
second day of the retreat is facilitated by the Cambridge
and Guernsey County Visitor and Convention Bureau under
the direction of Debbie Robinson. The class will learn the
history of Guernsey County and visit the Guernsey County
History Museum, the National Museum of Cambridge Glass,
Hopalong Cassidy Museum/Scott’s 10th Street Antique Mall,
and St. Michael’s Byzantine Church in Pleasant City where the
ladies of the church will cook and serve lunch.
Enrollment for the Youth Leadership Guernsey class is currently
underway and will be finalized within the first two weeks of
school.
www.cambridgeohiochamber.com • 740-439-6688
-4- LEADS
The Chamber Leads Group is designed to stimulate business development in the community. The Leads Group offers a forum for members to build relationships
with other members that will generate sales leads, educate potential customers about member businesses, and expand networking opportunities. Because
people do business with people they know, Leads members are more likely to refer Leads members to other member businesses.
Each Leads Group is limited to one member from each business category. Interested in joining a Leads Group? Please complete an application and forward
it to the Chamber. We will confirm an opening in the group and process your application, or, if no opening is available, give you the option to be placed on the
waiting list or start another Leads Group with other interested members. There is a one-time $35 fee to join a Leads Group.
The initial Leads Group will meet on the third Wednesday of each month at 11:45 a.m. Meetings are held at the Chamber of Commerce board room. It is a
brown bag lunch format; coffee and water are provided. When additional Leads Groups are formed, schedules will be announced for those meetings.
Meetings are facilitated by Leads members and follow an outlined format. Members are asked to each give a brief 30- to 60-second introduction, talking about
their products and services. Literature about their business may also be distributed. The Leads Group provides a friendly forum to practice your sales pitch
and try out new approaches and sales techniques.
Contact the Chamber of Commerce today at 740-439-6688 or by email at [email protected]
Eric Mize is our guest speaker at the September 4th Energy Coalition meeting. Please join us at Southgate Hotel at 9:00 am for this information meeting on
the gas and oil industry.
Eric Mize is the Emergency Preparedness & Public Awareness Manager for Momentum M3 Operations in Ohio, with responsibilities to
The Scio fractionation plant, The Leesville cryogenic plant and The Kensington cryogenic plant, all within a 1hr drive from Cambridge.
Eric will be giving a presentation describing the functions of each plant along with plans for Momentum’s future expansions. Eric will also
share Momentum’s experiences and lessons learn while growing their midstream facilities in Ohio and how they compare to Texas. Eric
will also be covering emergency preparedness and how Momentum has contributed back to the communities on several levels making the
communities they operate in a safer environment for their employee’s and the surrounding communities.
www.cambridgeohiochamber.com • 740-439-6688
-5- Business Class:
soft skills hard at work
Meeting and Greeting
Have you heard that saying, “You never get
a second chance to make a first impression”?
It’s certainly true! The best way to make a good
impression is to be prepared for planned and
chance interactions. Your professionalism
will shine when the following tips become
natural for you…
Making Introductions
Introducing someone junior to someone
senior – Always introduce someone of “less
stature” to someone with more “senior
stature.” Name the senior person first and
the person who is being introduced, or
presented, last. An example is, “Mr. King, I’d
like to introduce Ms. Knight, our new sales
manager. Ms. Knight, this is Mr. King, the
president of our division.”
When introducing people of equal rank or
stature, introduce the person who is new or
is a guest to the other person. If there is no
distinction of rank between the two, simply
introduce peers to one another, “Carl, please
meet Fred Drake; Fred, please meet Carl
Morris.”
Handshake
• All introductions, regardless of gender,
should be accompanied by a firm
handshake.
• Either the man or the woman may
initiate a handshake.
• Stand and shake. Standing signifies
respect and engagement.
• A handshake should be partnered
with a smile and eye contact to convey
warmth and sincerity.
(Whitmore, pg. 48)
Introducing Yourself
Always stand, offer your hand for a friendly
handshake, and say, for example, ‘Hi, I’m
Terry Fisher and I’ll be facilitating the
meeting today,” or, “Hi. I’m Terry Fisher
from Victor Corporation.” Always use your
first and last name, not just your first name.
Enunciate clearly to help the other person get
your name right!
(Pachter 2013, pg.8)
(Fox. pg. 74-76)
THE
BUSINESS CARD EXPERTS
WE DESIGN & PRINT FULL COLOR
CARDS AT A FRACTION OF
OUR COMPETITOR’S COST.
HR Roundtable
AMG Vanadium is hosting our next
HR Roundtable on October 9th at the
Cambridge Country Club. Our guest
speaker is Kelly Jordan from Opportunities
for Ohioans with Disabilities. Kelly will
make a presentation titled, “Disability
Awareness in the Workplace.”
Remembering Names
• If you’ve forgotten someone’s name, it
is sometimes helpful to shake hands
and say your name to prompt the other
person to say his/her name.
• Don’t be embarrassed if you’ve forgotten
a name – it happens to everyone at some
time! Simply admit it, apologize, and
move on. A short and sweet fix may
be, “I apologize. I have momentarily
forgotten your name!”
• Remembering names is a skill you can
acquire
• Repeat the person’s name a few times to
yourself after you’re introduced.
• Use the name immediately!
• Introduce that person to someone else right away.
• Jot down the name.
(Fox 2008, pg.77)
References
*1 Fox, S (2008) Business Etiquette for Dummies.
Hoboken, N.J.: John Wiley & Sons, Inc.
*2 Pachter, B. (2006) When the Little Things Count.
Cmabridge, MA: DeCapo Press.
*3 Pachter, B.(2013) The Essentials of business Etiquette.
Library of Congress: McGraw-Hill.
*4 Whitmore, J. (2005) Business Class. New York, NY: St.
Martin’s Press.
*5Mind Tools (1996-2014) Retrieved August 16,
2014 from http:www.mindtools.com/pages/article/
newCDV_34.htm. London, England: Mind Tools, Ltd.
NO SET-UP FEE - NO DESIGN FEE
250 BC $25
500 BC $40
1,000 BC $55
1008 1/2 Woodlawn Ave.
Cambridge, •439-2208
What: HR Luncheon and Roundtable
Date: Thursday, October 9, 2014
Time: 11:30 am – 1:00 pm
Location: Cambridge Country Club
Cost: None: hosted by AMG Vanadium
Speaker: Kelly Jordan, Business
Sourcing Analyst for Opportunities for
Ohioans with Disabilities
Plus: AMG Vanadium Tour
following luncheon!
www.cambridgeohiochamber.com • 740-439-6688
-6- Carol Emerson, Chair
What has your Safety Council done for you lately?
What has your Safety Council done for you lately?
The GNSC recently partnered with WorkPro to offer CPR classes to area businesses. Thanks,
WorkPro,
for the
expertise
and
dedication
to getting
workers
to save lives! WorkPro, for
The GNSC recently
partnered
with
WorkPro
to offer
CPR classes
toprepared
area businesses. Thanks,
 The Rotary Club of Cambridge invited Carol Emerson to the club meeting. Carol’s presentation
the expertise and dedication to getting workers prepared to save lives!
reviewed who we are and what we do, and why!
The
Club ofSteering
Cambridge
invited is
Carol
Emerson
to the
reviewed
 Rotary
The GNSC
Committee
already
planning
theclub
nextmeeting. Carol’s
Safety Training presentation
and Expo. Mark
who we
are
and
what
we
do,
and
why!
your calendar for May 13, 2015 at Zane State College, Cambridge Campus.
The
Steering Committee
already
planning
next Safety
Training
and Expo. Mark
 GNSC
Our September
speaker isisBrent
Hylton
from the
Colgate
Palmolive
on Waste
Minimizationyour calendar
for May
13,October
2015 at meeting
Zane State
Cambridge
The
willCollege,
be a panel
involvingCampus.
local companies to discuss Great Safety Teams
 September
Your Steering
Committee
also focusing
on developing
andMinimization
Wellness programs to knock
Our
speaker
is Brent is
Hylton
from Colgate
PalmoliveHealth
on Waste
your socks
off! will
Watch
announcements
coming
soon! to discuss Great Safety Teams
The October
meeting
be aforpanel
involving local
companies

•
•
•
•
•
•
Your Steering Committee is also focusing on developing Health and Wellness programs to knock your socks
off! Watch for announcements coming soon!
“Another Billion Back”
The following
are excerpts from a press release issued from Governor Kasich’s office on August 13
“Another Billion
Back”
th
.
Governor
Johnfrom
R. Kasich
joined
Ohio
Bureau
of Workers’
(BWC)
The following
are excerpts
a presstoday
release
issued
from
Governor
Kasich’sCompensation
office on August
13th.Administrator/CEO
Steve Buehrer to announce a $1 billion rebate to Ohio’s private and public sector workers’ compensation
customers, as well as a major new investment in worker safety research and training. Dubbed “Another
Governor John
R. Back,”
Kasichthe
today
joined
Ohio
Bureau
Compensation
(BWC)
Administrator/CEO
Steve Buehrer to
Billion
rebate
comes
on the
heelsofofWorkers’
last year’s
$1 billion rebate
for workers’
comp customers.
announce a $1
billion
rebate
to
Ohio’s
private
and
public
sector
workers’
compensation
customers,
as
well
as
a
major
new investment
Both rebates were made possible by strong investment returns in the workers’ compensation fund.
in worker safety research and training. Dubbed “Another Billion Back,” the rebate comes on the heels of last year’s $1 billion rebate
for workers’ comp
customers.
Both rebates
were
made possibleinvestment
by strong investment
returnstoinput
theBWC
workers’
compensation fund.
“Sound
fiscal management
and
a well-executed
strategy continue
in a position
where it can return money to its customers—Ohio’s employers—but also to workers in the form of
initiatives
that help
stay safe oninvestment
the job,” said
Kasich.
“Sound fiscal
management
andthem
a well-executed
strategy
continue to put BWC in a position where it can return money
to its customers—Ohio’s employers—but also to workers in the form of initiatives that help them stay safe on the job,” said Kasich.
If approved by the BWC Board of Directors, eligible private and public employers would receive a rebate
60 percent
during
the July
2012 employers
through June
30, receive
2013 policy
yearequal
(calendar
If approved equal
by thetoBWC
Board of
of premiums
Directors,paid
eligible
private
and1,public
would
a rebate
to 60 percent of
year 2012 for public employers). The proposal will be presented to the board at its August meeting, and if
premiums paid
during
the
July
1,
2012
through
June
30,
2013
policy
year
(calendar
year
2012
for
public
employers).
The proposal
approved in its September
will be presented to the board at its August meeting, and if approved in its September
Another Billion Back is an example of BWC’s work over the last four years to be a better partner in
Another Billion
Back isOhio’s
an example
of environment
BWC’s work and
overhelping
the lastencourage
four yearsthe
to state’s
be a better
partner
in improving
Ohio’s business
improving
business
economic
revival.
Sound
environmentfinancial
and helping
encourage management
the state’s economic
revival.
Sound
operational
management
and operational
has also
allowed
BWCfinancial
to reduceand
average
base rates
for Ohio’shas also allowed
private
employers,
reduce
rates for
public employers
by an estimated
million,
commitby
$1.2
BWC to reduce
average
base rates
for average
Ohio’s private
employers,
reduce average
rates for $70
public
employers
an estimated $70
billion
in transition
credits to Ohio
employers
as part ofas
the
conversion
to prospective
billing, and
expand
million, commit
$1.2
billion in transition
credits
to Ohio employers
part
of the conversion
to prospective
billing,
and expand safety
safety
funding,
which resulted
in allowedbelow
claims
dropping
funding, which
resulted
in allowed
claims dropping
100,000
for below
the first100,000
time. for the first time.
*Eligible employers
must bemust
in good
and and
have
paid
their
January
30premiums.
premiums.
*Eligible employers
be instanding
good standing
have
paid
their
January11to
to June
June 30
www.cambridgeohiochamber.com • 740-439-6688
-7- 607 Wheeling Ave.
Cambridge, Ohio 43725
Address Service Requested
See You at
the Chamber
Auctathon!
September 25thin
hl
at Pritchard Laug
Colgate-Palmolive
Proud to be a Positive Part of the Community
740-439-2767
740-439-6666
800-976-9181
www.LepiRealEstate.com
“We Print Anything Your Name Goes On!”
740-432-1300 Main
740-432-1369 East
53681 Spencer Road • Cumberland, OH
(740) 638-3942
Cambridge Office
Rental Hotline
Locally Owned & Operated Since 1991.
235 Dewey Ave. • Cambridge
740-432-2088 • 800-296-1741
216 Highland Ave. • Suite B, Cambridge
740-439-7177 • 888-883-7177
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Cambridge, OH 43725
740.435.0200
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10 Airport Rd. • Zanesville