1. No category

DEPARTMENT – RISK MANAGEMENT
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
PARTICULARS
SERVICE CHARGES
1.1
1.1.1
1.1.2
LETTER OF CREDIT
USANCE CHARGES
For bills up to 7 days sight
Rs. 200.00 Plus 0.25% subject to minimum of Rs. 750.00 per LC
Rs. 200.00+ 0.50% per quarter or part thereof subject to minimum of Rs.
For bills over 7 days and up to 3 months sight
750.00 per LC
1.1.3
For bills over 3 months sight
1.1.4
Commitment charges for the period of liability
1.1.5
1.1.6
Postage / out of pocket expenses
Actual expenses to be recovered
Amendment charges for extension of validity 1.20 % per annum with a minimum period of one month or part thereof at
period
the rate of 0.10%. Minimum charges Rs. 750.00 per LC.
1.1.7
Amendment charges for enhancement in value of
LC
Charges for any amendment other than extension
in validity and value of LC
Charges for Letter of Credit with 100% liquid
margin
1.1.8
1.2
Rs. 200.00 Plus 0.50% for first 3 months + 0.25% per month or part
thereof in excess of 3 months subject to minimum of Rs.750.00 per LC
1.20 % per annum with a minimum period of one month or part thereof at
the rate of 0.10%. Minimum charges Rs. 750.00 per LC.
1.20 % per annum with a minimum period of one month or part thereof at
the rate of 0.10%. Minimum charges Rs.750.00 per LC
Rs.750.00 each time amendment is affected.
25% of normal charges with a minimum of Rs 750.00
1.3
Reinstatement of Revolving Letter of Credit On each reinstatement Usance and commitment charges detailed as
above subject to minimum of Rs.750.00
Charges
1.4
Advising of LC charges
0.05 % subject to minimum of Rs 750.00 and maximum of Rs. 5000.00
Page 1 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
1.5
PARTICULARS
Charges for confirmation of LC
SERVICE CHARGES
Rs 750.00 plus Usance Charges plus Commitment charges.
1.6
Transfer charges for Transferable LC
Rs 1000.00 Flat for each transfer
1.7
Negotiating Charges For bills negotiated
/discounted under L/C opened by our bank or
other Bank
FOR BILLS UPTO RS. 10.00 LACS
Flat Charges Rs.1000.00 per bill plus interest at applicable rate to be
recovered from the date of negotiation to the date of reimbursement
FOR BILLS ABOVE RS. 10.00 LACS
Flat minimum charges Rs.2000.00 per bill plus interest at applicable
rate to be recovered from the date of negotiation to the date of
reimbursement. Wherever the sanctioning authority feels that higher
charges can be charged to the borrower, the same may be levied on
case to case basis after negotiating the amount with the borrower.
1.8
1.9
1.10
Actual out of expenses shall also be recovered in all cases.
NOTE: In case LC is opened by one branch and documents are presented at some other branch of our Bank, then
only collection charges are to be collected and interest as applicable to the borrower is to be charged for the Usance
period. In case of Sight document, interest for maximum period of 15 days shall be collected subject to a minimum of
Rs 750.00
Charges for giving guarantee for discrepant 0.25% subject to a minimum of Rs. 750.00 where payment received
documents negotiated/ discounted by our bank under reserve is credited to the beneficiaries account.
under LC opened by our Bank or any other bank.
Attestation Charges for Certificates/ Commercial Rs.50.00 per invoice. Min Rs.100.00 on each occasion.
Invoices
Redemption of securities
Rs. 250.00 plus actual out of pocket expenses
GUARANTEE
Page 2 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
2.1
PARTICULARS
SERVICE CHARGES
Bank Guarantees (Fresh / Renewal) (Clean or  Performance Guarantee: Rs.200.00 plus 0.50% per quarter or part
partly secured by mortgage / specified securities)
thereof. (charges applicable for minimum two quarters)
(Revised w.e.f. 01.12.2012 vide Circular No.  Financial Guarantee: Rs.200.00 plus 0.75% per quarter or part
thereof. (charges applicable for minimum two quarters)
HO/RMD/51/2012-13/555 dated 07.11.2012)
2.2
2.3.1
2.3.2
2.3.3
2.4
(NORMAL COMMISSION)
Bank Guarantees fully secured by mortgage of Rs. 200.00 plus 0.375% per quarter or part thereof with a minimum of
immovable properties / specified securities two quarter charges of 0.75%
(NSC/KVP/Life Insurance Policy/Govt. securities)
(Fresh/Renewal)
(Revised w.e.f. 01.12.2012 vide Circular No.
HO/RMD/51/2012-13/555 dated 07.11.2012)
Bank Guarantees fully secured by our bank’s Rs.200.00 plus 25% of normal commission
term deposits in name of self or third party Note : Same rate of commission is to be charged in both the cases
(Fresh/Renewal)
whether the deposit is in the name of self or third party
(Revised w.e.f. 01.12.2012 vide Circular No.
HO/RMD/51/2012-13/555 dated 07.11.2012)
Bank Guarantees secured by 100% cash margin Rs.200.00 plus 25% of normal commission
(Fresh/Renewal)
Note : Guarantee secured by 100% cash margin means that the margin
(Revised w.e.f. 01.12.2012 vide Circular No. amount is kept in non interest bearing margin money account
HO/RMD/51/2012-13/555 dated 07.11.2012)
Commission on Bank guarantees issued on behalf The commission will continue to be charged on pro-rata basis for the
of contractors/other customers for short periods.
exact period of guarantee as per Circular RMD/17/07-08/301 dated
21.09.07
Renewal of Guarantee
Same as applicable for issuance of fresh guarantees depending upon the
security as mentioned above.
Page 3 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
2.5
PARTICULARS
Extension of validity period of Guarantee
2.6
Refund
2.7
on
cancellation
SERVICE CHARGES
Additional commission for the extended period as was applicable at the
time of issue of guarantee(minimum charges for one quarter to be
recovered)
of guarantee
Refund to be given in case of guarantees issued for more than two
quarters and two quarters commission is not refundable. Also
commission to be refunded will be for full unexpired quarters only.
Remittance charges to be levied under BPG/Co No charges
acceptances issued by the bank
Notes:
SPECIFIED SECURITIES: represent NSCs, IVPs, KVPs, surrender value of Life Insurance Policy in name of the borrower,
partner or third party or other Govt securities which can be assigned in favor of the Bank.
1. All the above mentioned charges are exclusive of service tax which shall be recovered on the chargeable amount at
applicable prevailing rate.
2. If a guarantee, issued for a period of less than six months, is requested to be extended and the extended period plus
the original period including the claim period is six months or less, no additional commission need be collected except
the additional base commission of Rs. 200.00. (Since the Bank had already collected the minimum commission
applicable for six months).
3. If a guarantee, issued for a period of less than six months, is requested to be extended and the extended period plus
the original period including the claim period is more than six months, additional commission on the period in excess of
six months only need be collected for a minimum of one quarter.
4. If a guarantee is issued for a period of more than six months (including claim period) charges for the extended period
only should be collected (subject to levy of charges for a minimum of one quarter or part thereof).
Page 4 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
PARTICULARS
SERVICE CHARGES
3. PROCESSING FEE AND INSPECTION CHARGES
3.1
PROCESSING FEE & INSPECTION CHARGES(INCLUDING AGRICULTURE LOANS BUT EXCLUDING LENDING
UNDER RETAIL SCHEMES)
3.1.1
FOR FUND BASED / NON FUND BASED LIMITS
(Revised w.e.f. 01.07.2013 vide Circular No. HO/RMD/13/2013-14/168 dated 15.06.2013)
Up to Rs. 25000.00
NIL
Above Rs. 25000.00 up to Rs. 2.00 lacs
Rs.400.00
Above Rs. 2.00 lacs up to Rs. 10.00 lacs
Rs.300.00 per Lac or part thereof
Rs 10.00 lacs Up to Rs 1.00 Crore
Rs.300.00 per Lac subject to minimum of Rs.3500.00
Above Rs. 1.00 Crore
Rs.300.00 per Lac subject to minimum of Rs. 35000.00 & maximum of
Rs. 25.00 lacs.
For process fee and other service charges (except legal charges) up to
Rs. 3.00 lacs for short term Crop loan in OGC and OKGC has been
waived as per Government guidelines as already circulated by RD&PS
Department vide their circular no. HO/RD&PS /78/2011-12/858 dated
09.03.2012.
3.1.1(A) Process fee and inspection fee on BG issued on
100% Cash Margin/ Bank deposit.
3.1.1.1
For enhancement / renewal of limits
NIL
As per normal rates above and pro rata for the relevant period so as to
coincide with the expiry date of original limit.
Page 5 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.1.1.2
3.1.1.3
3.1.1.4
PARTICULARS
SERVICE CHARGES
In case of gap between expiry date of original i.)In case the facility is being permitted for availment, Processing
facility and its actual renewal with or without Charges from the date of expiry of Limit to the date of actual renewal
enhancement
(with or without enhancement) as per prescribed rate should be levied on
pro-rata basis.
.
ii.) In case the facility is being kept in abeyance during the period, no
charges are to be levied.
Adhoc Sanction/ Temporary Limits
150% of normal charges on the amount of Adhoc / Temporary Limit is to
be charged for the period for which the Adhoc Sanction/Temporary limit
has been permitted besides additional interest @1% per annum.
Review of Limits/Extension of validity of sanction
Pro-rata process fee on the amount of Limit is to be charged for the
period for which the limit has been permitted. However following
guidelines shall be followed for agriculture advances:
a.)If validity of sanction is beyond one year, as in case of OGC /OKGC
etc to farmers, the process fee is to be charged maximum for one year
only at the time of sanction irrespective of the validity period of sanction.
b. No processing fee is to be charged in case of review of the limits
during
the
period
of
validity
of
sanction.
c. However, in case of enhancement of limits before validity period of
sanction or at the time of renewal, process fee shall be charged as per
existing rates.
For process fee and other service charges (except legal charges) up to
Rs. 3.00 lacs for short term Crop loan in OGC and OKGC has been
waived as per Government guidelines as already circulated by RD&PS
Department vide their circular no. HO/RD&PS /78/2011-12/858 dated
09.03.2012.
Page 6 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.1.1.5
3.1.1.6
3.1.1.7
PARTICULARS
NABARD Refinanced Projects
Advances only
CDR A/C Debts Involved
SERVICE CHARGES
(Agricultural Evaluation fee @0.50% of the total outlay / project cost to be recovered
once only. No other charges to be levied in such accounts
As per guidelines issued by CDR Cell from time to time
Processing Charges for advances against BANK DEPOSITS -- NIL
Deposits / Specified securities ( LIP / NSCs / KVP
SPECIFIED
SECURITIES:
/ IVP etc)
i. DEMAND LOAN: Actual expenses + Handling charges @ 15.00 per
security certificate subject to a minimum of Rs. 100.00 at the time of
sanction of facility.
ii. OVER DRAFT: Handling charges @ 15.00 per security certificate
subject to a min of Rs. 100.00 per year at the time of sanction/renewal of
facility
iii. Replacement / exchange of security: Handling charges @ 15.00 per
security certificate subject to a min of R.s 100.00 per transaction.
iv. Redemption of Securities (other than Banks own deposit receipts):
Actual expenses + Rs.10.00 per security certificate subject to minimum
of Rs.100.00 per due date.
3.1.1.8
Charges
for
amendments/modifications
sanction terms (per reference)
v. If Bank Deposit/ specified securities are accepted as Collateral
Security: Flat
Rs.100.00 to be charged for making of lien on such
securities.
of
Limits
Amount per reference
Up to Rs 1 Cr
Rs.7500.00
Above Rs 1 Cr to Rs. 5 crore
Rs.10000.00
Above Rs 5 Cr to Rs. 50 crore
Rs.25000.00
Above Rs. 50 crore
Rs.50000.00
Page 7 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.1.1.9
PARTICULARS
SERVICE CHARGES
Issuance of NOC for ceding first/second charge/ A flat charge of Rs.5000.00 is to be levied at the time of issuing NOC in
other purpose in respect of all accounts availing respect of all accounts having credit limits of Rs. 5.00 Crore and above
credit facilities in any shape/nature
3.1.1.10 TUF application processing Fee
 Rs.1000.00 upto Loan amount of Rs.1 Crore;
 Rs.2500.00 for Loan amount above Rs.1 Crore
3.1.1.11 Issuance of any other certificate i.e. no dues, NON-PRIORITY
SECTOR:
Balance confirmation, maintenance of account, Rs.
500.00
Per
certificate
etc on behalf of our clients as well as clients
referred by other banks other than for Govt PRIORITY SECTOR:
sponsored schemes
Rs.50.00 Per Certificate
3.1.1.12 Issuance of solvency certificate
3.1.1.13 Upfront fee on “In principle” sanction of Term loan.
 For credit limits (Fund based + Non Fund
based ) up to Rs. 1.00 crore
 For credit limits (Fund based + Non Fund
based ) above Rs. 1.00 crore
3.1.2
3.1.3
Processing charges For Non-Fund based limit
Processing fee for Term Loans
Limit
Upto Rs.5 Lac
Above Rs. 5 Lacs to Rs.10 Lacs
Above Rs.10 Lacs to Rs.25 Lacs
Above Rs.25 Lacs to Rs.50 Lacs
Amount (in Rs.)
1000.00
2000.00
2500.00
5000.00
Above Rs.50 lacs to Rs.1 Cr
Above Rs.1 Crore
15000.00
25000.00
Process fees / Upfront fees is charged after the sanction of the credit
facility and in case of disbursement only
50% of the applicable Process fees / Upfront fees shall be charged at the
time of conveying sanction and remaining 50% shall be recovered before
disbursement.
100 % of the charges applicable to fund based limits.
NIL as upfront fee is to be charged as mentioned in clause no 3.2.1 to
3.2.3
Page 8 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.1.4
3.1.5
3.1.5.1
3.1.5.2
3.1.5.3
3.1.6
3.1.7
3.1.8
PARTICULARS
Accounts under Consortium where our bank is
lead bank.
SERVICE CHARGES
 Upto Rs.50 Crore at the rate of 0.30% with a minimum of Rs. 5 Lacs;
 Above Rs.50 Crore at the rate of 0.25% with a minimum of Rs.15
lacs and maximum of Rs. 50 Lacs
Documentation charges including priority Sector
Limit
Amount (in Rs)
Up
to
Rs.2.00
Lacs
Nil
(Fund
Based)/
(Non
Fund
Based))
Over Rs.2 lacs to 25 lacs
Rs.2500.00
Over Rs.25 to Rs.100 Lacs
Rs.5000.00
Over Rs. 100 Lacs
Rs.10000.00
For Agriculture advances up to Rs.10.00 lacs there will be no
Documentation charges.
Charges to be levied on enhanced portion (In case of enhancement of
the facility).
Documentation charges on demand loan or OD
NIL
limit against Bank’s own deposit/ NSC/ KVP/LIP.
Documentation charges on lending under retail
schemes.
Documentation charges on renewal of limits
NIL
NIL
Charges for supplying of copy of documents to the  Up to Rs. 100 Lacs (Other than Govt. sponsored Schemes or Priority
Sector Advances up to Rs. 25000.00)- Rs. 500.00;
borrower
 Over Rs.100.00 Lacs - Rs.1000.00 plus actual charges.
 Govt. Sponsored Schemes or Priority Sector Advances up to Rs.
25000.00 - NIL
Providing credit information /opinion including Rs.1000.00 per occasion.
introduction in case of borrowal accounts if
provided on request of the borrower
Registration/ Modification / Satisfaction of charges Actual + Rs.500.00
with ROC
Page 9 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.2
3.2.1
3.2.2
PARTICULARS
SERVICE CHARGES
UPFRONT FEE FOR FRESH TERM LOANS AND PROCESS FEE FOR RENEWAL/ REVIEW OF TERM LOANS
Upfront fee for Term Loan except Agricultural
Advances/ SME/ Export Loans/ other Priority
Sector Advances/ Housing Loan Scheme
(Revised w.e.f 01.07.2013 vide Circular No.
HO/RMD/13/2013-14/168 dated 15.06.2013)
Upfront fee for Term Loan under Agricultural
Advances / SME / other Priority Sector Advances
/ to Export Oriented Unit.
Flat 1% of the Term Loan /Short Term Loans and demand loans.
However, the maximum upfront fee shall be Rs.50 Lacs (Rs.75 Lacs for
Real Estate Advances).
0.50% of term loan subject to a Maximum ceiling of Rs.25.00 lacs .
(For process fee and other service charges (except legal charges) up to
Rs. 3.00 lacs for short term Crop loan in OGC and OKGC has been
(Revised w.e.f 01.12.2012 vide Circular No. waived as per Government guidelines as already circulated by RD&PS
HO/RMD/51/2012-13/555 dated 07.11.2012)
Department vide their circular no. HO/RD&PS /78/2011-12/858 dated
09.03.2012).
3.2.3
Processing Fee for Term Loan at the time of
Review
(Revised w.e.f 01.08.2013 vide Circular No.
HO/RMD/23/2013-14/381 dated 20.07.2013)
Up to Rs.25000.00
Above Rs.25000.00
up to Rs. 2.00 lacs
Nil
&
Above Rs. 2.00 lacs &
up to Rs. 10.00 lacs
Above Rs. 10 lacs
Rs.100.00 flat
Rs.500.00 flat
Rs.75.00 per lac on outstanding balance
subject to minimum of Rs.1000.00 and
maximum of Rs.3.00 lac.
In case the borrower is availing Term Loan along with working capital
facility:
Page 10 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
PARTICULARS
SERVICE CHARGES
(i) For the Term Loan component, process fee at the time of review
would be levied as above on the balance outstanding.
(ii) For working capital limit process fee for renewal would be levied as
per the rate applicable to working capital.
 However, the following guidelines shall be followed.
i. No Process fee shall be levied in case of review of Agricultural
Term Loan and advance against Term Deposit/Govt. securities.
ii. Normal process fee at the time of renewal/enhancement of working
capital limits, as per prevailing rates, would be levied.
3.2.4
3.2.5
 The service charges for retail loans shall be as prescribed under the
respective scheme.
Upfront fee on Term loans not covered under Upfront fee at the rate as mentioned in Clause 3.1.1. will be charged.
3.2.1. and 3.2.2. above.
Upfront fee on “In principle” sanction of Term loan.

3.2.6
For credit limits (Fund based + Non Fund Process fees / Upfront fees is charged after the sanction of the credit
facility and in case of disbursement only.
based ) up to Rs. 1.00 crore
 For credit limits (Fund based + Non Fund 50% of the applicable Process fees / Upfront fees shall be charged at the
based ) above Rs. 1.00 crore
time of conveying sanction and remaining 50% shall be recovered before
disbursement.
Upfront fee in case of limit sanctioned by way of No upfront/ process fee to be recovered on WCTL/ FITL carved out of
WCTL/ FITL while restructuring the account
existing limits.
Page 11 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.3
3.3.1
PARTICULARS
SERVICE CHARGES
COMMITMENT CHARGES ON CREDIT FACILITIES GRANTED BY THE BANK
a)Working Capital Limits
 For WC-fund based limits of Rs. 5 crore and above with utilization
level less than 70% at the rate of 0.50% of unavailed limits.
 To be levied quarterly on average unavailed amount.
 With reference to operative limits fixed on the basis of QIS/FRR
statement or monthly cash budget/ C1, C2
b) Term Loan over Rs 10.00 Crore
 For Term Loan of over Rs.10 crore with utilization level less than 50%
at the rate of 0.25% of unavailed portion.
 Utilisation level in relation to short drawls as per draw down schedule.
Commitment charges shall be levied on quarterly basis.
3.3.2
Exempted cases for levying commitment charges.
The commitment charges shall not be levied on the following limits:
i.
Term
Loan
upto
Rs.
10.00
crore
ii. Working capital limits sanctioned to sick /weak units.
iii. Limits sanctioned for export credit (both pre-shipment and postshipment) as well as against export incentives viz. duty drawback, cash
compensatory
support,
etc.
iv. Inland bill limits extended by way of bills purchased / discounted or
overdraft / cash credit limit / sub-limit against bills for collection.
v. Credit limits granted to commercial banks, financial institutions and cooperative banks including land development banks.
3.3.3
Registration of Power attorney
Rs. 500.00 per reference
Page 12 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
3.3.4
PARTICULARS
Project appraisal charges




4.
For Limits up to Rs. 25000.00
SERVICE CHARGES
Project Cost upto Rs.25 Crore - 1% of project cost minimum 10.00
Lacs Maximum - 25.00 Lacs
Project Cost Above Rs.25 Crore but up to Rs.50 crore - 0.75% of
project cost minimum 25.00 Lacs & Maximum - 37.50 Lacs
Project Cost Above Rs.50 Crore but up to Rs.100 Crore - 0.50% of
project cost minimum 37.50 Lacs & Maximum - 50.00 Lacs
Project Cost Above Rs.100 Crore - Minimum Rs. 50.00 Lacs &
maximum is Negotiable.
INSPECTION CHARGES (VISIT TO THE UNIT)
For General & Agriculture Advances
NIL
4.a.
Limit above
Rs. 25000 up to
Rs. 50000
4.b.
Limits above Rs. 50000.00 up to Rs. 1.00 lac
4.c
Limits above Rs. 1.00 lac up to Rs 10.00 lac
4. d.
4.e.
Limits above Rs. 10.00 lac to Rs 1.00 Crore
4.f.
Limits above Rs. 100.00 lac
 For General: Rs. 200.00 per inspection
 For Agriculture: Nil
 For General: Rs. 300.00 per inspection
 For Agriculture: Nil
 For General: Rs. 750.00 per inspection subject to a maximum of
Rs. 3000.00 per year
 For Agriculture: Nil upto Rs 3 Lacs and a flat charge of Rs 500.00 for
more than 3 lacs.
 For General: Rs.1000.00 per inspection subject to a maximum of
Rs.
5000.00 per year
 For Agriculture: Rs 500.00
 For General: Rs. 1500.00 per inspection subject to a maximum
of Rs. 12000.00 per year
 For Agriculture: Rs 500.00
Page 13 of 14
SERVICE CHARGES PERTAINING TO LOANS AND ADVANCES
Sl.No.
4.g.
5.
6.
7.
PARTICULARS
SERVICE CHARGES
Inspection charges to be levied on advances Inspection charges in the subject cases are to be levied as per decision
granted under consortium arrangement
taken in the consortium meeting. However, if there is no decision in
consortium meeting in respect of inspection charges, these are to be
levied as mentioned at para 4 f.
Service charges & Inspection Charges for As per individual scheme.
schematic lending
0.50% of the loan amount subject to maximum of Rs. 20000.00 plus
Process fee charges for Home Loans
Service tax.
Processing charges/upfront charges/inspection NIL for employees or for Ex-employee of the Bank provided the loan is
not for business purpose. In case of business purpose, 50% of usual
charges etc for advances to Employee
charges are to be levied.
8. As regards Purchase/Discount of Cheques / Clean bills which are sent in clearing or collection, collection charges will
be levied as already fixed by the Bank. In such cases, interest as applicable for clean loan/overdraft i.e. BR+7.25%
spread will be charged.
In case the borrower is already enjoying Working Capital facilities in the shape of Documentary
Demand / Usance
bill, interest shall be charged at the rate for which facilities are sanctioned in addition to stipulated collection charges.
Note:
ALL THE SERVICES CHARGES ARE EXCLUSIVE OF SERVICE TAX & EDUCATION CESS. SERVICE TAX AND
EDUCATION CESS IS TO BE CHARGED IN ADDITION TO THE ABOVE CHARGES AS PER RULES OF INCOME
TAX.
Page 14 of 14