Conference & Fair 7-9 October 2014, Budapest, Hungary Join us in Budapest! Conference Sponsor: PROGRAMME Dear friends and colleagues, In October 2014, Budapest one of the most vibrant capital cities of central Europe, will also become the capital of the watercooler industry. As the fourth largest city of the European Union it has many special attractions including; the Budapest Opera, the Parliament Building, Buda Castle Hill, Andrássy Avenue and much much more. If you need more inspiration then check out; World Heritage Sites, Jewish Heritage, Budapest’s Architecture, Budapest’s Parks and Caves and Budapest’s History. If you like many consider that the WE event in Berlin was a huge success then be assured that the WE Event Team is planning to make Budapest ’14 another milestone on WE’s journey. The choice of Budapest as this year’s event location reaffirms WE’s longstanding commitment to develop the bridges between West and East Europe. WE has prepared another great program for you. The Conference keynote speaker is Nils Mueller who, through a multimedia presentation, will guide you through; “The Future of Digital”. An event not to be missed! As a participant you will hear of the latest developments on the Greater European watercooler scene with market expectations from Zenith International. It is important for us all to be involved and aware of the changes that are occurring in our industry and keep abreast of new developments, so don’t forget to take part in the workshop sessions which for sure will impact on the way you will operate your business after Budapest. The Gala Dinner is ‘Party Time’ where we come together to dine, to wine and celebrate another successful year for our industry. The Aqua Awards ceremony is one of the highlight moments of our Gala Dinner when we reward and recognise the efforts of our fellow members. A truly Inspiring time for us all! And, last but not least – the WE Fair – where WE will welcome new suppliers from different parts of the world bringing to us new products and new ideas and proving yet again that innovation is the key for our continued growth and progress. Come join us in Budapest and combine business with pleasure. Discover this beautiful city, meet new prospects and new suppliers, renew old acquaintances and meet new colleagues. Don’t stay home, you have to be there. Alain Adler WE - Chairman ORGANISER WATERCOOLERS EUROPE EXHIBITION & CONFERENCE VENUE INTERCONTINENTAL BUDAPEST EXHIBITION OFFICE & BOOKING IDEA & MARKETING 1 Place des Barricades – 1000 Brussels, Belgium Tel.: + 32 2 880 20 34, Fax: + 32 2 210 20 35 e-mail: [email protected] www.watercoolerseurope.eu Apáczai Csere János utca 12-14. Budapest 1052 Hungary Tel: +36 1 327 6333, Fax: +36 1 327 6357 www.budapest.intercontinental.com ul. Jedności 118, 05-506 Janczewice, Poland Tel.: + 48 508 399 182 e-mail: [email protected] www.ideamarketing.pl 2 PROGRAMME Conference & Fair 7-9 October 2014, Budapest, Hungary PROGRAMME 7-9 OCTOBER 2014 DATE TIME PROGRAMME WATERCOOLERS EUROPE TIMETABLE MONDAY 6 OCTOBER 2014 15:00 - 18:00 Executive Council (closed meeting, EXECO members only) (Panorama V) TUESDAY 7 OCTOBER 2014 09:00 - 18:00 All WE Committees and WE General Meeting (Ballroom III) 10:00 - 17:00 Plant & City Tour (depart from the Intercontinental Budapest Hotel) PLANT & CITY TOUR TUESDAY 7 OCTOBER 2014 INTERNATIONAL CONFERENCE & WORKSHOP SESSIONS (Ballroom III) WEDNESDAY 8 OCTOBER 2014 09:00 - 12:30 International Conference 12:30 - 13:30 Buffet Lunch 13:30 - 17:00 Workshops AQUA AWARDS & GALA DINNER WEDNESDAY 8 OCTOBER 2014 20:00 - 24:00 Gala Evening (Colloseum Theatre) INTERNATIONAL FAIR (Ballroom I, II, III) WEDNESDAY 8 OCTOBER 2014 16:00 - 19:00 Set-up for Exhibitors THURSDAY 9 OCTOBER 2014 08:00 - 10:00 Set-up for Exhibitors THURSDAY 9 OCTOBER 2014 10:00 - 17:00 Fair THURSDAY 9 OCTOBER 2013 17:00 - 19:00 Exhibits Dismantle 3 BUDAPEST – PRELIMINARY CONFERENCE & WORKSHOPS PROGRAMME DATE TIME PROGRAMME INTERNATIONAL CONFERENCE Introduction of Speakers and moderation by Michael Barnett WEDNESDAY 8 OCTOBER 2014 09:00 Welcome Address WE Chairman 09:10 Water Coolers… What’s Next? - Bill Bruce with his 15 years observing the international water cooler industry looks at future Challenges and opportunities Bill Bruce – FoodBev Media Director 09:30 Social Media – Driving Results in Customer Acquisition, Retention, Loyalty & Re-engagement Felicity McCarthy - Owner - Spark Digital 09:50 Effective Business Practices in Public Communications Joseph K. Doss – President and CEO, IBWA- International Bottled Water Association 10:10 The Key Role of Innovation in the Watercooler Industry Diane Koyich – International Liaison – Crystal Mountain Products Limited 10:30 Coffee Break* 10:50 Add Value, Deal on Quality, Don’t Sell on Price John Dundon BWCA Chairman, Angel Springs CEO 11:10 Private Sector & The Challenge of Healthy Hydration Speaker to be nominated 11:30 Key Note Presentation: The World in 2025 Nils Müller – Trendone GmbH 12:15 Open Podium Q&A Moderator: Michael Barnet 12:30 - 13:30 Buffet Lunch* 13:30 – 14:30 Managing (Daily) Stress Diane Koyich – International Liaison – Crystal Mountain Products Limited 14:30 – 15:00 BPA - A Question of Points of View Pierre-Antoine Ballot – Chairman BPA Sub-Committee - Eden Springs International 15:00 – 15:30 Important Tools for Customer Retention in HOD & POU Tony Prior – Director of Sales – Waterservice Kft 15:30 – 15:45 Coffee Break** 15:45 – 16:15 Outdoor Fountains: Water Dispensing Machines: The City Experience Luca Constantini – Sales Director – Blupura 16:15 – 16:45 The Future of Food Safety from NSF’s Perspective Ulrich Kreuter – Technical Manager Beverage Quality - EMEA 16:45 – 17:15 Innovative Ways to Increase your Profit and Employees’ Involvement Anna Styopina – Director – ClearWater Solutions WORKSHOPS WEDNESDAY 8 OCTOBER 2014 * INCLUDED IN THE CONFERENCE PRICE OR IN THE PACKAGE PRICE (CONFERENCE & WORKSHOP SESSIONS) ** INCLUDED IN THE PACKAGE PRICE (CONFERENCE & WORKSHOP SESSIONS) 4 PROGRAMME Conference & Fair 7-9 October 2014, Budapest, Hungary REGISTRATION FEES WE MEMBERS WE NON-MEMBERS EARLY BIRD till 31.07.2014 STANDARD from 01.08.2014 EARLY BIRD till 31.07.2014 STANDARD from 01.08.2014 WE CONFERENCE (8 OCTOBER 2014) € 180 € 215 € 230 € 255 WE CONFERENCE & WORKSHOPS (8 OCTOBER 2014) € 255 € 305 € 320 € 355 PLANT + CITY TOUR (7 OCTOBER 2014) € 115 € 135 € 125 € 145 GALA DINNER (8 OCTOBER 2014) € 125 € 150 € 160 € 175 FAIR (9 OCTOBER 2014) Free Free Free Free € 455 € 505 € 575 € 645 PACKAGE 1 WE CONFERENCE + WORKSHOPS + GALA DINNER (8 OCTOBER 2014) € 355 € 430 PACKAGE 2 WE CONFERENCE + WORKSHOPS + PLANT + CITY TOUR + GALA DINNER (7 - 8 OCTOBER 2014) € 455 € 560 REGISTRATION FEES (FOR EXHIBITORS ONLY) ALL EXHIBITORS EARLY BIRD till 31.07.2014 STANDARD from 01.08.2014 WE CONFERENCE (8 OCTOBER 2014) € 105 € 140 WE CONFERENCE & WORKSHOPS (8 OCTOBER 2014) € 155 € 205 € 95 € 125 GALA DINNER (8 OCTOBER 2014) € 105 € 130 FAIR (9 OCTOBER 2014) Free Free PLANT + CITY TOUR (7 OCTOBER 2014) PACKAGE 1 WE CONFERENCE + WORKSHOPS + GALA DINNER (8 OCTOBER 2014) € 205 € 280 PACKAGE 2 WE CONFERENCE + WORKSHOPS + PLANT + CITY TOUR + GALA DINNER (7 - 8 OCTOBER 2014) € 295 € 400 NOTE: ALL PRICES ARE SUBJECT TO 27% HUNGARIAN VAT 5 PLANT & CITY TOUR (Historical Budapest) TUESDAY 7 OCTOBER 2014 (10:00 - 17:30) The Clearwater group operates HOD businesses in Hungary, Ukraine and Croatia. They also manufacture sparkling watercoolers incorporating their patented carbonation system (www.pure-sparkling.com) as well as PowerDown (www. thepowerdown.com). These products are used within their own HOD businesses but they also sell to HOD companies worldwide. ClearWater Hungary has been in operation since 1995 and distributes throughout the country. What makes ClearWater unique in the HOD industry is that 75% of all their water coolers are for sparkling water, leading to increased water consumption and reduced in churn. In 2013, CW water created a new division called Clearwater Solutions which is dedicated to POU watercoolers and coffee distribution. Come and take a look at how Clearwater has redefined the HOD industry with their innovative products. Visitors will be sightseeing the magnificent city of Budapest. The tour will take-in some of the most famous historical monuments and the most beautiful sights of the Hungarian capital city! During the tour the impressive House of Parliament, Margaret Island via Margaret Bridge and Castle District can be enjoyed and walking by the Matthias Church, Fishermen’s Bastion and the Royal Palace. After a breathtaking view of the city from the Citadel we will cross the Danube to the busy Pest side, to Heroes’ Square, the Opera House and St. Stephen’s Basilica. 6 PROGRAMME Conference & Fair 7-9 October 2014, Budapest, Hungary AQUA AWARDS WEDNESDAY 8 OCTOBER 2014 The Aqua Awards ceremony held at the annual Watercoolers Europe Conference & Fair is a tradition extending back for over 20 years and intended to recognise excellence in marketing and public relations, as well as products and programmes which enhance sustainability and protect the environment. To date over 400 awards have been awarded. The awards are constantly evolving to keep up-to-date with the Industry and currently include: Best website, Best Product Innovation, Best Promotion of Health & Hydration, Best Environmental Practice/Green Initiative, Best Marketing Campaign. 2014 GALA DINNER WEDNESDAY 8 OCTOBER 2014 This year the Gala Dinner and the Aqua Awards ceremony will be held at the “RaM COLOSSEUM” theatre - located in the very heart of Budapest. The theatre is an-architectural extravaganza with multifunctional state-of-the-art technology which, with its unique hydraulic lifting system, allows the auditorium layout to be changed both vertically and horizontally to offer various performance and seating options. The Show - The Kings of Extreme Acrobatics Participants will enjoy an unforgettable experience which has showcased on stages throughout the world and has been enjoyed by millions of people. The magnificent performance contains elements of adagio, hand balancing and acrobatics executed with effortless grace, balance and agility. Make sure you are there on the night - this is an opportunity not to be missed! Venue address: RaM Colosseum, Kárpát utca 23, 1133 Budapest, Hungary, phone: +36 1 222 5254, www.ramcolosseum.hu 7 ACCOMODATION October is high season for hotels in Budapest. In order to secure hotel rooms for the WE Conference & Fair, rooms have to be booked well in advance. INTERCONTINENTAL BUDAPEST HOTEL - the venue of the WE Fair & Conference The InterContinental Budapest enjoys an excellent location on the banks of the Danube next to the Chain Bridge. All important sights are within easy walking distance. The Váci shopping street, the Central Market Hall and the Gellért Baths are also nearby. Tram stops can be found right outside the hotel. The elegantly furnished suites and rooms at the InterContinental feature sleek interior design. Some offer stunning views of the river and the castle. Take a dip in the indoor pool or enjoy a workout in the 24-hour gym. Guests can savour Hungarian cuisine or modern fusion dishes at the on-site restaurant. Corso Terrace offers a barbecue during the summer season. Special offer for WE delegates: 139 EUR net (single rate) 159 EUR net (double rate) These rates are inclusive of breakfast served in the Corso Restaurant. These rates are exclusive of tax, which is currently at 22% (18% VAT and 4% city tax). Hotel Information Check-in: from 3 pm Check-out: till 12 noon Phone with voice mail High Speed Internet Access Cable / Satellite TV Business Services Foreign currency exchange Reservation can be made directly with hotel’s reservation department by using the link below: https://resweb.passkey.com/go/we Reservations at the above rates is available till 6th of September 2014. For more information please visit: www.budapest.intercontinental.com IMPORTANT NOTE All rooms are allocated on a first-come-first-served basis, so the offers may expire earlier. 8 PROGRAMME Conference & Fair 7-9 October 2014, Budapest, Hungary GENERAL INFORMATION FAIR & CONFERENCE VENUE HOTEL INTERCONTINENTAL BUDAPEST 1052 Budapest, Apáczai Csere János utca 12-14, Hungary Tel: +36 1 327 6333 www.intercontinental.com FAIR & EXHIBITION OFFICE IDEA & MARKETING ul. Jedności 118, 05-506 Janczewice, Poland Tel.: + 48 508 399 182 e-mail: [email protected] www.ideamarketing.pl ORGANISERS DESK Situated in the foyer of the Intercontinental Budapest hotel. Opening hours: TRANSPORTATION From Budapest Ferenc Liszt International Airport Distance from hotel: Taxi Charge (one way): Time by taxi: 24 KM / 14.91 MI 40.00 EUR 35 minutes TRAIN Station name: Distance: Taxi Fee From Train Station: Keleti Pályaudvar 4.4 KM / 2.73 MI 25.00 EUR SUBWAY Station name: Distance: Vörösmarty tér (Line M1) 0.3 KM / 0.19 MI Station name: Distance: Deák tér (Line M1, M2, M3) 0.9 KM / 0.58 MI Wednesday 8 October 2014: 08:00 – 18:30 (Conference & Workshop sessions 09:00 – 17:00) Thursday 9 October 2014: 07:30 – 19:30 (Exhibition set-up 08:00 – 10:00; Exhibition 10:00 – 17:00; Exhibits dismantle 17:00 – 19:00) TAXIS REGISTRATION Please complete the registration form and return it as soon as possible to the Idea & Marketing. Registration will be accepted and confirmed if payment is received by the by 1 October 2014. Should payment be made after this date, registration confirmation will take place on the day of the opening of the event if proof of payment can be shown. Located at the Organisers Desk. Pre-Registration Participants who have already registered for the Fair, Conference & Workshops can collect their documents here. On-site Registration Participants who have not yet registered for the Fair, Conference & Workshops can do so here. FAIR The venue is the Ballroom in the Intercontinetal Budapest hotel. Contact the Reception Desk. REGISTRATION & PAYMENT NOTICE OF CANCELLATION Notice of cancellation should be sent in writing to Idea & Marketing. In the event of cancellation by 31 August 2014, payments already made will be refunded less an administration charge of 100 EUR. No refund will be made if notice of cancellation is received after 1 September 2014. CHANGES TO THE CONFERENCE PROGRAMME Thursday 9 October 2014: 10:00 – 17:00 The Organiser retains the right to make changes to the Conference programme including speakers and content. In such an event the registration fee is nonrefundable. CONFERENCE LANGUAGE HOTEL BOOKINGS The official Conference language is English. Hotel bookings should be made directly to the hotel of your choice. Payment for your accommodation should be effected to the given hotel, pursuant to the payment principles established by the hotel. If you depart early, cancel or fail to honour a booking, you are required to cover all your financial obligations in relation to the hotel. Idea & Marketing shall not be liable for hotel room availability or any financial liabilities of participants towards the hotel on account of room bookings. Opening hours: NAME BADGES Participants are requested to wear their name badges at all times during the Fair, Conference & Workshop sessions. RESTAURANTS, BAR AND COFFEE SHOP Food and drink is available at the Intercontinental Budapest hotel. The entrance fee for the Fair, Conference & Workshops sessions include coffee breaks and lunch. On 8 October 2014 coffee/tea will be served in the Foyer II-IV room; lunch will be served in the Panorama II-IV room. On 9 October 2014 all food and drink will be served in the exhibition hall. CLOAKROOMS Are located in the Intercontinental Budapest hotel. FIRST AID ACCOMPANYING EVENTS The fee for all events is payable in advance. A minimum number of participants is required for events to proceed. If this minimum is not reached, Idea & Marketing reserve the right to cancel the event when the event fee will be refunded. In the event of cancellation by a pre-registered participant, the fee is non-refundable. Reservations will be made on a first-come-first-served basis. LIABILITY Idea Marketing shall be liable for the exercise of due diligence and reliability in preparing the Conference, pursuant to the binding laws of Poland. Regardless of the existing legal provisions, the liability of Idea Marketing shall be limited to damages that are caused with aforethought or by gross negligence. Contact the Organisers Desk for medical assistance. 9 Your refreshing expert in healthy hydration! With offices across five European countries, Nestlé Waters Direct is your perfect business partner when it comes to solutions for healthy hydration, offering a great and even guaranteed quality of water as well as a wide variety of water dispensers to suit customer requirements. You can rely on an unique experience with water delivery and a fantastic team to offer you any help and support. 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