14 ѧýlÅ Oòßæ§ýlÆ>»ê§Šl l B¨ÐéÆý‡… l AMøtºÆŠ‡ l 19 l 2014 Civils Main Exam 2013 Question Papers (Continuation from first page..) 14. You are the Executive Director of an upcoming Infotech Company which is making a name for itself in the market. Mr. A, who is a star performer, is heading the marketing team. In a short period of one year, he has helped in doubling the revenues as well as creating a high brand equity for the Company so much so that you are thinking of promoting him. However, you have been receiving information from many corners about his attitude towards the female colleagues, particularly his habit of making loose comments on women. In addition, he regularly sends indecent SMS's to all the team members including his female colleagues. One day, late in the evening Mrs. X who is one of Mr.A's team members, comes to you visibly disturbed. She complains against the continued misconduct of Mr.A, who has been making undesirable advances towards her and has even tried to touch her inappropriately in his cabin. She tenders her resignation and leaves your office. a) What are the options available to you? b) Evaluate each of these options and choose the option you would adopt, giving reasons. (250 words) 20 Marks OPTIONAL SUBJECT PUBLIC ADMINISTRATION (PAPER-I) Time: 3 Hours Max. Marks: 250 Instructions ■ There are EIGHT questions divided in two SECTIONS. ■ Candidate has to attempt FIVE questions in all. ■ Questions no. 1 and 5 are compulsory and out of the remaining, THREE are to be attempted choosing at least ONE from each section. Section-A Answer the following questions in not more than 150 words each. Q 1. 10 × 5 = 50 a) How did traditional public administration "resolve a fundamentally irresolvable problem - creating an administration strong enough to be effective but not so strong enough to endanger accountability"? 10 Marks b) The theory of 'organizational incompetence' has two separate and distinct faces. Examine Chris Argyris' views on this. 10 Marks c) "In the globalized public administration, hierarchy creates more ethical problems than it solves.. .'' Comment. 10 Marks d) Public Administration in the neoliberal era is governed less by instruments of internal accountability and more by those of external accountability. Elaborate. 10 Marks e) Discuss the view that "tribunals should have the same degree of independence from the executive as that enjoyed by the Supreme Court and the High Courts, especially for those tribunals that look over the functions of High Courts.'' 10 Marks Q 2. a) "New Public Management may have neither been the saviour its enthusiasts promised nor the devil its critics worried it would be." Discuss. 25 Marks b) "The design of the physical structure, the anatomy of the organization came first, and was indeed the principal consideration." "An organization is a system of interrelated social behaviours of participants." Analyse these statements and evaluate the contributions of the respective approaches to administration theory. 25 Marks Q 3. a) "Decisions are not made by 'organizations', but by 'human beings' behaving as members of organizations." How do Bernard and Simon conceptualize the relation between the decisions of the individual employee and the organizational authority? 20 Marks b) "A variety of different organizational arrangements can be used to provide different public goods and services." Explain the theory underlying this proposition and its potential contribution. 15 Marks c) What is the nature of psychological contract pursued by organizational management through authority and the employees through exertion of upward influence? 15 Marks Q 4. a) Structural theory is, by and large, grounded in classical principles of efficiency, effectiveness and productivity. Explain. 25 Marks b) "Public interest is still inadequate as a ground concept to evaluate public policy." Discuss. 25 Marks Section-B Q 5. Answer the following questions in not more than 150 words each. 10 × 5 = 50 a) "Comparative Public Administration both resembles and differs from modern organization theo- ry." Elaborate. 10 Marks b) "In organizational analysis there is always gender around." (Gouldner). Argue. 10 Marks c) What is administrative elitism? How does it evolve in public administration? Elaborate your response with reference to historical examples. 10 Marks d) The success rate of e-government projects in most developing countries is stated to be rather low. Assess the reason. 10 Marks e) What new models of budgetary capacity and incapacity have emerged after the decline of Planning Programming Budgeting and Zero-based Budgeting? 10 Marks Q 6. a) "For those who use the euphemism of 'shared power' for participation, the appropriate literature for guidance is practical politics, not organization and management." "Strong state and strong civil society are the need to develop both participatory democracy and responsive government as mutually reinforcing and supportive." Bring out the myths and realities associated with public participation. 20 Marks b) ".... in most cases .... newly independent states, of the nations of Africa, Asia and Latin America, despite their differences .... are in transition." (Ferrel Heady). What common features are indicative of characteristics of their administrative patterns (cultures)? 15 Marks c) "To talk about the regulatory framework is to talk about governance." Analyse the statement in the context of public-private partnerships and identify the elements of regulation. 15 Marks Q 7. a) "Economic reforms are a work in progress with the state reluctant to fully relinquish its reins." Discuss the statement with regard to implementation of economic reforms in India. 15 Marks b) "The policy process was not structured in the way required by bureaucratic planning." "Arguably, incrementalism now stands most in contrast to neoliberal nationality that impose markets against both gradual change and democratic liberalism." Analyse these two statements. 20 Marks c) Budget allocation involves series of tensions between actors with different backgrounds, orientations and interests and between short-term goals and long-term institutional requirements. Discuss. 15 Marks Q 8. a) Read the following instances carefully and suggest what specific perspectives on organizational psychology of motivation would help the concerned organization to reconcile the needs of the following four persons with the needs of the organization: 30 Marks i) Mr. A comes to his office with clocklike punctuality; does his work with impeccable honesty and integrity; takes order from above gladly; responds well to overtures by peers; but neither mixes with anyone himself nor seeks anyone's company. What is more, he seems quite happy in his isolation. ii) Mr. B is an efficient charge-hand at the welding shop. He is very outgoing and makes friends fast, but falls out with them very fast too. He is, however, easily pacified when anyone asks him to calm down in the name of the organization. iii) Dr. C is completely happy and absorbed when he is teaching in the classes, and does not at all mind when his workload gets heavier and covers new areas. But he gets angry when the finance section raises objections about his medical bills; and is furious that the higher administration is yet to give him full tenure. iv) Mr. D is a metallurgist in the forge shop of the steel plant, and has received honours for his innovativeness in modifying conventional alloys. He also paints well and values his painting skills far more than his metallurgy and is extremely unhappy that the company house journal did not finally carry his water sketch on its front cover. b) Suppose the Government of India is thinking of constructing a dam in a mountain valley girded by forests and inhabited by ethnic communities. 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