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Establishing a Kynect OnLine Gateway Account (allowing self service updates/changes to kynect accounts)
STEP 1: If you do not have an email, Create An Email Account & Password (If you have an Email Account, skip to Step 6).
Go to www.gmail.com
Click
“CREATE AN
ACCOUNT”
Click
“CREATE AN
ACCOUNT”
STEP 2: Fill out the online form. An easy user name to remember is your name plus your date of birth.
Example: susansmith010180. Your password must be at least 8 characters long.
You do not need to provide your mobile phone number or your current email address.
Step 3: Click “Next Step”.
Step 4: You do not have to add a profile photo. Click “Next Step”.
Click
“Next Step”
Step 5: Sign in to your new Gmail account! Go to www.gmail.com. Type in your username and password fromClick
Step 2 and begin using your Gmail
“Next Step”
account.
Write down your EMAIL
Username & Password. Please
keep this form.
Email Username:
____________________________
Email Password:
____________________________
Sign In
here.
Sign In
Step 6: Go to https://kynect.ky.gov. Click on “Individuals & Families”
Click on
Individuals
& Families
Step 7: Click “Let’s Get Started”
Click on Let’s
Get Started
Step 8: Click on “Create an Account”
Click on the green
box that says
“Create Account”
Step 9: Complete your Kentucky Online Gateway (KOG) profile:
Username
and
password
Complete all fields with your individual
information even if it says it is not required.
KOG Username, Password & Personal Q&As
(you can write them here & keep this form to
refer to later if needed):
Username:
Password:
Personal Questions and Answers:
Personal
Questions
and
Answers
Submit
Step 10: Wait for Email to Verify.


Your Account has been requested and is
pending email verification.
Close this window and open your email server.
*NOTE – Only click on the Click here if you have not
received an email. Please close this link and check
your email before coming back to this page.
Step 11: Email Verification. Click on link to Activate your Account.
Click here to activate your account
This is an example of the email that will be sent to
you to access the Kentucky Online Gateway.
Click on the link to activate your account
Step 12: Validate your KOG Account.
Identity Verification:
Enter the answers to the security questions that
you created on the first page.
Step 13: Successful Validation. Proceed further.
Click Here
Congratulations! You have successfully completed Step 1
of creating your account.
Click on STEP 2 to continue.
Step 14: Sign In as Kentucky Citizen.
Step 15: Login using your Username and Password.
Enter your KOG Username
and Password.
(Username and password
will both need to be
entered)
Click the Log In button.
Step 16: User Verification.
Enter Verification information. This is your
PERSONAL information, not business
information. Fill out all information even if it
says it is not required.
Click the box in the bottom left corner to
Accept the terms.
Check the box to agree to
the verification terms.
Enter the “secret” code that is displayed on
YOUR screen and hit Submit.
Step 16a. User Verification – Personal Questions.
User Verification:
These are personal questions that you must
answer. This process is for Identity verification
before being granted access to the self-service
portal.
Step 16a (con’t). User Verification – Personal Questions.
User Verification:
These are personal
questions that you must
answer. This process is for
Identity verification before
being granted access to the
self-service portal.
Step 17: Successful Verification.
After you have been successfully verified, you can access the kynect application.
Click Next to Continue