U N I T E D N A T I O N S C H I L D R E N ' S F UND JOB DESCRIPTION GENERAL SERVICES POST JOB TITLE: JOB LEVEL: REPORTS TO: LOCATION: Cultivation and Retention Assistant GS-5 Fundraising Officer Quito,Ecuador - Country Office JOB PROFLE NO.:____________ CCOG CODE:________________ FUNCTIONAL CODE: _________ JOB CLASSIFICATION ________ 1. ORGANIZATIONAL SETTING a) RESPONSIBILITY FOR WORK OF OTHERS (Indicate the number, title and level for whose work the post is responsible. Describe the nature of your responsibility, such as distribution and review of assignments, training, performance appraisal, etc.) Title None 2. Level Number Nature of Responsibility PURPOSE OF THE POST (Describe the purpose of the post) Under the supervision of the Fundraising Officer, the incumbent will assist in the planning, implementation, monitoring and evaluating of the fundraising cultivation and retention strategy. The main purpose of the post is to assist in the attracting and cultivating long term relations with donors to secure and increase a sustainable source of income and to develop and maintain statistical donor data. 1 3. MAJOR DUTIES AND RESPONSIBILITIES (Describe in order of importance what is does and how it is done. Do not exceed more than 10-12 major duties. Indicate the percentage of time devoted to each duty or responsibility. Do not include duties of less than 5%.) Percentage 60% 10% 15% 15% Planning the cultivation strategy for house list pledge donors: Assists in the definition of the objectives, strategies, contents, design, components and timing of the different activities and campaigns (short line and circle). Implement the cultivation strategy for house list by follow up the design, production of printed and digital material. Monitoring and evaluation: in coordination with call centers, agencies, couriers and other partners, follows up donations and information request from house list donors. Quality assurance of the data collection for cultivation purposes. Gather relevant information to support the cultivation strategy: projects information, testimonies, pictures, programme implementation data from UNICEF officers and assistants for accountability and inform donors in the framework of the cultivation strategy. Periodic report preparation and analyse/adjust strategy and actions: collects information mainly form DP System and other internal records to prepare reports to be used on PSFR activities, such as attrition, fulfilment, delivery and other reports. Identify new practices that could be introduced or suggest modifications to improve the cultivation strategy. Assist in administrative matters such as, update the allies’ information, contacts update; follow up of payments, preparation of events and documents relative to campaigns, among others. Maintain reports updated and the flow of on-going administrative activities and other routing matters. Perform filing functions, in support of functional area of assignment and other duties as requested. 2 4. WORKING CONDITIONS Describe the conditions of the work place, risks or hazards to which the incumbent is exposed, travel requirements, or is it a normal office-based post. Also indicate the extent and frequency of physical requirements of the job, such as lifting heavy loads, or other types of exertion.) Normal office-based position. 5. IMPACT AND CONSEQUENCE OF ERROR (a) Describe the type of decisions or recommendations regularly made and their impact on other persons or the work of the office. Coordination is an important requirement in performing the duties of the post. The position will have to coordinate and execute the existing activities platform but will also generate new initiatives of activities in order to assure the fundraising growth and the achievement of the yearly objectives. (b) Describe the most damaging error(s) that could be made in the work and the consequences they would have. Provision of inaccurate, incomplete or misleading information and statistics could seriously jeopardize the work of the office and consequently cause loss of potential revenue. 6. REVIEW OF WORK (Describe the degree of supervision and instruction the post receives from the immediate supervisor, e.g. work assigned with specific instruction and guidance; checked while in progress; or undertaken independently and reviewed upon completion for accuracy or adherence to instructions.) Instructions and guidance for new or special assignments are provided and normally reviewed on completion/ specific problems and issues are discussed while the work is in progress. 7. GUIDELINES (a) Indicate which guidelines are required for performing the duties of the post (rules, regulations, policies, procedures, practices, precedents, manuals, instructions, etc.) The current Job Description UNICEF Personnel, financial, supply and administrative rules, regulations and manuals. UNICEF Country Programme Plans UNICEF manuals and policy guidelines on PFP Documents and rules governing PFP local actions. Office Work plan UNICEF Branding toolkit Technical literature or related documents 3 (b) Describe the extent to which interpretation of, and deviation from, existing guidelines is permitted and the authority to propose or establish new guidelines. No deviation from established guidelines without the consent of the supervisor is allowed. However, proposals can be presented for authorization. 8. WORK RELATIONS Indicate the purpose, level and frequency of contacts both inside and outside UNICEF for the work to be accomplished. CONTACT a) b) PURPOSE & FREQUENCY Internal Fundraising Officer (F) PFP staff (Ecuador and worldwide) Communication / Programme staff (F) Operations staff (F) Representative (O) Planning, implement work, supervision, consultation, coordination Information, sharing/gathering Planning, information, sharing/gathering Follow-up on administrative arrangements, information, sharing/gathering. Planning, implement work, supervision, consultation, coordination External Suppliers (couriers, call centers, designers, etc.) (F) Current & potential donors / public in general (O) Planning, information, sharing/gathering, strategy implementation, coordination, monitoring Sharing information (F) = Frequent (O) = Occasional 9. QUALIFICATIONS, SKILLS AND ATTRIBUTES required to perform the duties of the post: a) EDUCATION (Indicate type of education/training required including skill in equipment operation.) Completion of secondary education. Studies in finance & business administration, marketing or related fields desirable. 4 b) WORK EXPERIENCE (Indicate the length and type of practical experience required.) Five years of progressively experience in marketing, promotional, after sales service, customer relationship management, client retention, fundraising. c) LANGUAGES (Indicate the languages required and desirable.) Fluency in English and Spanish. d) OTHER SKILLS AND ATTRIBUTES (Indicate what other skills and attributes required, such as drafting ability, organisational or analytical skills.) i) Core Values (Required) Commitment Diversity and Inclusion Integrity ii) Core Competencies (Required) Communication [II] Working with People [II] Drive for Results [II] iii) Functional Competencies (Required) Analyzing [I] Learning and Researching [I] Planning and Organizing [II] Following instructions and Procedures [I] 5
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