Job Specification: Divisional Administrator Job Title: Divisional Administrator and Assistant to MD Division/Department: GRC Solutions Reporting to: (name & position of Manager and any indirect reporting lines) Philip Tillman – Managing Director Main Purpose of the Position Handle all the sales admin related duties for the GRC Software Sales team as well as the administration for the Managing Director. Ensure customer satisfaction by ensuring all duties are performed quickly and accurately. Key Deliverables and Weighting     Tasks          Technical Knowledge, Skills and Abilities         Reason for Vacancy: Promotion of existing person Speed, Speed, Speed, & Speed Accuracy, Correctness, 100% Spot On-ness Ensuring the deals flow through alertness and constant vigilance Always ready to assist the members of the sales team Foresight with the MD to enable his daily functions run smoothly Process invoices accurately in Pastel Understand and use SalesForce like your life depends on it Constant vigilance and reactability to the needs of the Sales Team and Partners Follow and complete all processes within the company CRM system to ensure all orders are processed timeously and correctly. Attend to any client / internal queries relating to client orders / licenses / codes and provide feedback within a stipulated time frame Perform ad hoc duties as per request and provide feedback within a stipulated time frame Liaise with the sales team and interdepartmental teams on a continuous basis Assist with administration for the training department and any ad hoc duties as necessary Assist MD with other admin related issues as they arise         Strong multi-tasking skills is a must to ensure various duties are performed accurately and on time Some mild compulsive behavior would be an advantage Excellent/Unparalleled/Incredible/Outstanding/Relentless attention to detail System and process oriented Team Player Great personality and sense of humor Critical analytical thinking: using logic and reasoning to identify the urgency of certain tasks Time management: ability to prioritize tasks, deliver quality work under pressure and manage their own time Writing: ability to effectively communicate with clients and internally Self-starter with a positive outlook Able to work well within a team environment Adaptable and flexible, with an eagerness to learn and develop oneself Dynamic: full of energy and has a sense of purpose Must have a mature personality (EQ) Über Fun Possibly been accused of having OCD in the past Education and Qualification  essential requirements  desirable requirements  Matric Certificate or higher Details of Experience Required  essential requirements  desirable requirements    Minimum of 1 years’ experience in Administration Good computer literacy and experience with a CRM & accounting system Experience in Sales Administration will be an advantage    MS Office Pastel (an advantage) SalesForce (an advantage) Behavioural / Soft Competencies, Skills and Abilities Computer Skills and Knowledge CQS Technology Holdings (Pty) Ltd Dunkeld Gardens cnr Kent Road and Jan Smuts Ave, Dunkeld West, South Africa P.0. Box 598, Parklands, 2121, South Africa www.cqs.co.za Tel: +27 11 507 0000 Fax: +27 11 507 0001 Email: [email protected] Reg no.: 2008/001787/07 Directors: IB Skosana (Chairperson)*, AH Cohen (CEO), RM Segal, S Mackenzie*, S Pokroy Bossenger* *non-executive Working Environment Working hours What will make the candidate successful in this role? Corporate Cultural Fit Factors Language   High intensity fast paced environment. There is a great deal of team work but strong individual accountability for each member. 08h30 – 17h00, overtime required when necessary. Punctuality is important.    The candidate will be successful in this role if they are task focused, well organized and get things done quickly and accurately Must be able to handle multiple tasks at once and work within a fast paced sales team Be able to bond with the team members    The person will need to be able to fit into a young, dynamic, faced paced, flexible environment Must be highly professional and a team player to fit into an emotionally mature environment No micro management English Other Important Information This person plays a very significant part in the team. He/She will be working with a team of exceptional and exciting people to achieve great things. This person is a very important link to assist the team with achieving their monthly and quarterly targets. Salary Range Negotiable Page 2 of 2